Stanley Restoration, L.L.C.
Located in Houston, Texas
Address: 1471 American Way, Cedar Hill, TX 75104, United States
Phone: +1 972-296-4959
Rating: 4.9
Services
- Identifies as women-owned
- Online estimates
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Air duct cleaning service
- Water damage restoration service
- Building restoration service
- Construction company
- Fire damage restoration service
- Interior construction contractor
- Roofing contractor
- Upholstery cleaning service
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-12 - Rating: 5)
Rodney and his team did an EXCELLENT JOB of packing and storing my belongings during my home renovation! They brought everything back in perfect condition and set it back up, exactly as it had been! These men were extremely courteous, organized, and professional!They protected my new carpets and walls and did not damage anything during the move! These guys went above and beyond to make me a very satisfied customer!I would recommend Stanley restoration for any of your family needs!Elsa, Dina and Maria were in charge of packing and unpacking all of my personal belongings. These ladies worked very diligently and were extremely careful when packing my items. They were very courteous and placed everything back just as it was before they started. They took photos as they packed items and everything was out back just right!I am so pleased with all of the employees working with Stanley Restoration! -
Review 2 (2024-12-10 - Rating: 5)
After a devastating flood damaged my home, I was feeling overwhelmed and unsure of what to do next. Thankfully, I found Stanley Restoration, and they were an absolute lifesaver! From the very first phone call, their team was compassionate, professional, and responsive. They arrived quickly, assessed the damage thoroughly, and explained the entire restoration process in detail. Travis James was my go-to person every step of the way, and he was extremely attentive, detail oriented, and highly communicative.The reconstruction took time, but they always kept me informed. The quality of their work was impeccable, and my home looks even better than it did before the flood! They handled everythingāfrom water extraction to rebuilding walls and flooringāleaving no detail overlooked. The entire crew was respectful of my space, worked efficiently, and made sure to clean up at the end of each day.I couldnt be more grateful for their expertise and dedication during such a stressful time. I highly recommend Stanley Restoration to anyone needing restoration or reconstruction services. They truly went above and beyond to make sure my home was restored to its best condition! -
Review 3 (2025-01-24 - Rating: 5)
We worked with Stanley Restoration after a hot water heater broke in our attic flooding the second level, and first level including destroying our kitchen, laundry room, 2 bedrooms, a Jack and Jill bathroom, and countless other floors and walls. The team of contractors they brought together was excellent. Not only did they complete the work the insurance company determined necessary, they dug further and brought other items needing restoration to both my and the insurance companys attention. We got a quality job done. A big thank you to Ricky Mejia and Travis James. -
Review 4 (2024-11-23 - Rating: 5)
We had a great experience with Stanley Restoration. They made an otherwise extremely stressful situation pretty easy and smooth. They came and packed out all the contents of our home for an insurance claim and then brought it all back at the end. They took care with our items and communicated very well. Richard was a great project manager. Ashley and her team (Josefina, Claira, and Dina) did a great job packing up our contents then unpacking and putting them all back where they belonged. Christi was also wonderful to work with. They were all very professional, very communicative, and did a great job! -
Review 5 (2025-01-24 - Rating: 5)
I had Rodney, Lalo, and Kyron from Stanley helping move my furniture. They were excellent, careful, and asked multiple times if there was anything else I needed a hand with. Cheryl is also extremely friendly and communicative in coordinating. Thanks guys! -
Review 6 (2024-11-29 - Rating: 5)
Stanley Contents Processing Service was a lifesaver for our family. After a contractor flooded our house and our original reconstruction company backed out just days before the job, Stanley stepped in and exceeded every expectation. They handled our last-minute request with professionalism, expertly packing and unpacking our belongingsāincluding heavy natural wood furnitureāwithout a single scratch. Their care and attention to detail during the pack-out process made a stressful situation so much easier. We canāt recommend Richard, Ashley, and their team highly enough! -
Review 7 (2024-10-25 - Rating: 5)
Great experience today with Tristan and Martinez who had to come out to clean a couple couches on-site. Great work, courteous, handled the work and equipment for both leather and fabric. [Edited for spelling. -- Update: looks like I lost Stanleys kind reply when I fixed my typos. Yes, they really delivered on service and timeliness.] -
Review 8 (2024-11-14 - Rating: 5)
These guys are awesome. They take their time and are as careful with your furniture as they would be with their own. They make sure you are happy with their placement of your furniture and even take enough time to place feltās on the bottom of each piece of furniture. I highly recommend them and would use them again.Jessica B -
Review 9 (2025-02-13 - Rating: 5)
Robbie and Ashley with Stanley restoration and pack out have been AWESOME!!!! The entire team has been exceptional so far. Highly recommend them to anyone needing these services -
Review 10 (2024-12-13 - Rating: 5)
Maggie and her team were so good. Cleaned from top to bottom and then some. Absolutely the best. Our house hasnāt been this clean since we moved in 30 years ago. Outstanding work! -
Review 11 (2024-09-25 - Rating: 5)
We had a sink overflow and cause flooding to our living /kitchen area, hall, entryway, and parts of 2 other rooms. Jeffrey and Robbie came out on a Sunday and really got the process going. They checked daily and kept us in the loop as to what was going on. They were very professional and helped us to understand what the process would be. -
Review 12 (2024-08-07 - Rating: 5)
I can NOT recommend this company enough! I had the most horrible experience with my movers previously, so I had PTSD, and especially after a flood, Stanley went above and beyond to make sure everything was perfect, cataloged, and went perfectly back into place! Seth and his crew came and moved the furniture out first, and they were great and super careful. The next day Ashley and her crew came and packed up and not only were they meticulous, but very caring. I felt like they were friends and didnt want them to go! I felt 100 percent safe with all of my high end belongings in Stanleys hands. They were also very fair with the billing. I highly recommend this company and am grateful for what they did for me. -
Review 13 (2024-08-02 - Rating: 5)
Jeffery McWilliams was very kind and professional. After our water heater busted Stanley was out immediately to start the process of drying and loading up items. We appreciate all their hard work and reassurance through this process - again a special thanks to Jeffery for his amazing customer service and willingness to always be available for questions or concerns. -
Review 14 (2023-11-22 - Rating: 5)
Jessica and Summer did an outstanding job with our pack- in. They were helpful with helping me remember where things were by showing me pictures of how things were arranged before the pack-out. They both have a great personality. I would definitely recommend them for your pack-in needs. -
Review 15 (2024-09-05 - Rating: 5)
Robbie and Jeffrey were very professional and communicative. They did a great job in handling our emergency after our building flooded. Absolutely recommend these guys for your restoration! -
Review 16 (2024-11-22 - Rating: 5)
Jarreaux McCullough is a distinctive employee with great customer service. Very efficient work completed. Highly recommend Stanley Services. -
Review 17 (2024-09-13 - Rating: 5)
Jessica, Ashley, Reggie, Josefina, and Maria did an excellent job for me! Our office burned, and the clutter was awful, yet they got in and cared for things. They were very professional and respectful. Thank you, team! -
Review 18 (2024-06-19 - Rating: 5)
Paola and Jessica were awesome. Our house flooded when we moved back in the house I felt uneasy with people unpacking my personal belongings, but Paola and Jessica were very professional and made me feel at ease the moment I met them. They were very organized and quick to put all our things back in their place. I cannot thank them enough. We are finally home after a 6 month construction project on our home. -
Review 19 (2024-06-25 - Rating: 5)
Stanley Restoration is a godsend. Rest assured they will help you with everything you need to mitigate your damage and then rebuild/repair the damages. Each team member that we have worked with so far has been professional, helpful and understanding (Maja, Richard R, Richard S, Jay, and Travis). They will explain what theyāre doing and why, help you work with your insurance company and give you all the details that you need to make decisions. The Stanley team helps make your tough situation a lot easier. -
Review 20 (2024-04-15 - Rating: 5)
Fred and the team were extremely helpful and thorough. Fred and Martinez together have over 60 combined years of experience. Richard & Landon were also there to help speed up the process of the initial mitigation to make sure it was done in time for me to pickup my kids from school. Johnny was also very helpful in setting everything up for the visit when I spoke to him over the phone and made sure his team was well prepared and professional. I will try to update this once everything is complete with pictures and how things went with insurance between to the two companies. -
Review 21 (2024-07-20 - Rating: 5)
Jeffrey and Richard have been nothing less than professional and friendly! Jeffrey has just been the kindest person; they both have been informative, letting us know every step of the way what was happening in the process. They have represented their company very well and have delivered stellar customer service! -
Review 22 (2024-07-22 - Rating: 5)
Thank you to the Stanley team! Jeffrey, Johnny, Tristan and Carlos! You all were fantastic in helping Kelvin Nunley State Farm agency. I canāt thank you enough for your professional and personal service and dedication. Rob, big thanks to you and Stanley. You guys are awesome! -
Review 23 (2024-08-23 - Rating: 5)
Carlosās was very professional when he and Freddy were assessing our house. Efficient in picking up the equipment and courteous when addressing us. Thank you for your service. -
Review 24 (2024-07-01 - Rating: 5)
Rob and his team worked tirelessly and handled our job in an extremely professional manner. They were compassionate, answered all of our questions in a timely fashion, and did a great cleaning and sanitizing our home. I would highly recommend them. -
Review 25 (2024-06-08 - Rating: 5)
Richard Smith came out the same day and was incredible. Answered all of my questions and cleaned up three rooms of water damage in no time flat. Awesome service and awesome folks to work with. You wont be disappointed! A+++ -
Review 26 (2020-01-31 - Rating: 5)
We experienced a kitchen fire that left our family displaced. We were already in transition to move to another city within North Texas when the fire happened. The moving crew led by Scot from Stanley including, CJ, Jose, Calvin, Jon and Sam were polite, professional and extremely careful while bringing our furniture and contents back safely to our new temporary housing and they did it all on a SATURDAY to accommodate our familys needs. They went the extra mile and did it with humility and an eagerness to be the best movers weve ever experienced! Huge thank you and recommendation to This Moving Crew! -
Review 27 (2023-12-19 - Rating: 5)
I am thoroughly impressed with Jessica, Paola, and Kenzie. They let me know when they were going to arrive and were on time. They took great care of my possessions. They worked well as a team and efficiently packed my house. They were very detailed in how they packed my property. They left my house clean. I highly recommend Stanley Restoration. -
Review 28 (2023-11-10 - Rating: 5)
Tristan West and Martinez did a great job cleaning out all our vents and upholstery. I like that they explained beforehand what they were going to be cleaning. Maggie and her crew also did an outstanding job content cleaning everything. As they cleaned they put everything back neatly. My house smells much better. I appreciate all the hard work these two crews did. -
Review 29 (2024-02-10 - Rating: 5)
Ashley and her team did a fantastic job. I usually donāt leave reviews, but they did such a great job, I did not have a choice. They were the epitome of professionalism and kindness. I would 1000% recommend Stanley Restoration. -
Review 30 (2024-01-04 - Rating: 5)
We were reccomended to Stanley renovations to help with the clean up of a hot water leak under our stairs. Richard was very knowledgeable and did a great job walking us through the process and even came when our insurance adjuster visited to make sure she sees everything he saw with our damage from the water in our house. I would recommend Stanley if anyone is needing restoration service. -
Review 31 (2024-07-02 - Rating: 5)
Freddy Salinas was absolutely wonderful when he came to access the damage to my living room and garage! He was very informative and made sure I understood all the steps he was taking and why so that I could be confident in the work being competed. -
Review 32 (2022-12-21 - Rating: 5)
My experience with Stanley was very positive. We used them to pack and store our homeās contents while work was completed, and they did an amazing job. Thank you especially to Cheryl, Robert, and Ashley and her team of packers. They handled everything with the utmost of care, and we were so impressed. Communication was terrific with everyone each step of the way. Really great experience all-around with Stanley. -
Review 33 (2023-10-31 - Rating: 5)
We were so very happy with the whole team that packed and then unpacked my household belongingsā¦Scott and Liam and DJ doing tons of the heavy lifting, and then Summer and Maggie unpacked and helped organize everything better than before!!! Thank you for such a job well done! Everyone was so efficient and good at their job and Sherry did a wonderful job of setting it al up and keeping me in the loop!! I would highly recommend!!!!! -
Review 34 (2023-11-09 - Rating: 5)
Two weeks after we moved into our dream home, a historic house near Bluebonnet Circle in the TCU area of Fort Worth, it caught fire. The fire wasnt very big, but were learning that any fire is a BIG one. The good folks at Stanley Restoration have been one of the few bright spots in this ordeal, starting with David, who heads us our soft goods team, and Mark, the project manager, as well as Travis who has spent untold hours preparing to get started on the actual restoration of the house. They are compassionate professionals who to a person care about their clients. They have been so accommodating, holding our hands as they ably guided us through the beginnings of this project. Even the owner got personally involved and came out to help boxing up some of our personal items. We cannot recommend them highly enough. We picked up our first large group of restored items like clothing, jackets, shoes, etc. from their facility in Cedar Hill today. From the personal attention we received, I had anticipated seeing a much smaller, family sized operation, but their facilities are much larger than expected: several buildings and a fleet of trucks. While there, we felt like we were their only clients.If disaster strikes, ask that your insurance use them. You couldnt be in better hands.Dorothy Barra and Bruce Payne -
Review 35 (2024-07-17 - Rating: 5)
This was such a trying time for us and the pack and taking the furniture out was made so easy Stanley made the experience tolerable Ashley and Seth were outstanding. Iād recommend this company very highly. -
Review 36 (2023-11-28 - Rating: 5)
God bless Stanley. Our water heaters in the attic flooded through to both floors of the house late in the evening and Jay and his team showed up within an hour and began the drying/dehumidification process immediately. They were polite, courteous, and even gave us advice on how to proceed since we had no idea what we were going to do. And they did all that without waking our 1 year old! 10/10 recommend going with Stanley when life throws you a curveball. -
Review 37 (2024-04-24 - Rating: 5)
Elsa Jessica Paula and Maria did a magnificent job. I have gone through many many moves never did I see such efficiency they work tirelessly from the beginning to the end of the day. I think them all very very much. -
Review 38 (2023-08-22 - Rating: 5)
I wanted to share a post about Richard because heās that good. Heās always early to the job and he remembers everything and follows up on it. His suggestions have been invaluable to us. In addition, heās incredibly personable and easy to talk to. Each day that he walks into our restoration, I know itās going to be a good day. I totally trust him with my home and restoration and we consider ourselves very lucky to have him help put our lives back together. We canāt say enough positive things about Richard! -
Review 39 (2024-02-01 - Rating: 5)
Ashley was our team lead. I found her professional, well organized and she has excellent communication skills. She kept us updated on the progress, if and when any breaks were taken and explained the packing process in detail. -
Review 40 (2023-08-18 - Rating: 5)
My daughter Cathy Haney has had several water disasters in the last 3 years immediately after moving into a new home.Enter Stanley Restoration.This latest water damage due to a broken pipe resulted in a second gut job to the first floor. Stanley Restorations did a superb job of immediately starting to work on all the steps to a completed job. Having finished up this week,the movers DJ, Nick and Michael, were prompt, courteous, and professional.Then the next day, the packers, Jessica and Summer, were equally as fast, polite, and professional . I had to meet all the movers and packers to help out my daughter, who is a Public school teacher, and being the first week of school, she just could not take off.Thank you Stanley Restoration for working with us through this devastating disaster for the second time. -
Review 41 (2023-12-05 - Rating: 5)
Erika, Maggie and the rest of the Stanley moving and packing team absolutely exceeding my expectations!! Professional, detail oriented and the most efficient white glove moving service Iāve ever experienced! Highly recommend!!! -
Review 42 (2023-05-22 - Rating: 5)
Stanley Restoration has done water mitigation for my house on 4 separate occasions. They are always very responsive and no nonsense. Richard, Dagan, Freddie and Jeffrey are all very friendly and knowledgeable. Lets hope this is the last time I have to call, but...I do know WHO to call. -
Review 43 (2023-01-18 - Rating: 5)
Richard came to the rescueā¦we needed carpets cleaned before furniture delivery and another firm had some faulty equipment and did not do the job. We were thinking about changing the carpet, but after Richard cleaned them, we are keeping what we have. He was professional and got to work quickly. Very nice and polite. I would recommend him to anyone needing carpet or restoration. -
Review 44 (2022-12-28 - Rating: 5)
Stanley Restoration showed up the same day of our damage. Deagan and his crew were polite, professional and knew exactly what to do. Richard did the follow up a few days later, checked our home and removed machines. Communication was great with phone calls to announce visits and while at the job. We HIGHLY recommend Stanley Restoration ... great company with great employees. -
Review 45 (2023-02-07 - Rating: 5)
We had a sudden roof leak due to the recent ice storm and it leaked into my momās closet. I was recommended Stanley by a coworker and they were able to come out same day to get the cleanup started. Ivan has been a huge help and we were able to get everything dried up before any mold could grow and without needing demo work. I would gladly hire Stanley again -
Review 46 (2024-06-04 - Rating: 5)
Richard was absolutely amazing! Professional, quick & did a great job. Our water damage could have been so much worse. Thank you, Richard! -
Review 47 (2023-03-23 - Rating: 5)
We unfortunately had a leak under our sink which completely destroyed our island in the kitchen and also our floor! We had to remove everything from the first floor of our house. Stanley packed everything up and moved it all out very quickly. They have a team come in & pack everything up( it waspacked perfectly & carefully)!Seth Collis, Liam & Joe did a great job moving us back inā¦Seth is a great leader and even went above & beyond by hooking up our tv for me (wasnāt easy)!I would ABSOLUTELY use this company again! -
Review 48 (2023-06-06 - Rating: 5)
Stanley is the best. They did a great job helping with my water heater leak clean up. I would recommend Stanley 100 percent!!! Daegan Roden and Richard Smith were very professional and extremely hard workers. They answered all my questions and did a very professional job. -
Review 49 (2023-01-18 - Rating: 5)
John the Operations Manager sent out Richard Smith and Martinez to the rescue after another team member left trash at my home. Thank you John for sending the best! Both gentlemen were polite, professional, prompt, and provided me with 5 star services. Richard answered questions I had and was eager to address my concerns. He ensured all mold was sprayed and taken care of. Martinez diligently worked to get all the trash loaded and then they both worked together to ensure my garage was cleaned and swept. They even threw away some stuff that needed to go out to regular trash. Thank you for getting me taken care of swiftly! -
Review 50 (2022-11-10 - Rating: 5)
Ashley and her team were courteous and professional. They did an amazing job packing up the contents of our rooms and then moving us back in and unpacking everything for us. They made the entire pack out process run smoothly. I would definitely recommend Ashley and her team at Stanley Restoration. -
Review 51 (2023-04-22 - Rating: 5)
Whats worse than the monsters scratching in the closet or hiding under your bed? Hearing water running in the middle of the night when it shouldnt be! Had to call Stanley Restoration after our hot water decided its time was done. It burst and tried valiantly to establish an indoor pool in our dining room. The technician Stanley Restoration sent, Ivan Dixon, was professional, courtesy, knowledgeable, and to top it off, a really good guy. Even though this experience is every home owners living nightmare, Ivan made it as painless as possible. Thank you. -
Review 52 (2023-11-29 - Rating: 5)
Stanley Restoration has been a God send !! Streamlining processes, staying focused: knowing which step needs to happen when ; working well with insurance companiesParticularly impressed with Geoffrey on drying and treating water damaged areas and working with the insurance companies. He is professional, saves Time, money, paperwork, headache and heartache. Heās the best. -
Review 53 (2020-03-02 - Rating: 5)
The Stanley Mitigation team was amazing! I came home to water coming out my back door to the garage- my washing machine overflowed and I had an inch of water covering my first floor. David Ruiz and team got here in 1.5 hours. They removed water, set up fans, cut out drywall, and got the packers to come in. Cory, Jon, Freddie, Jose and Jay were all professional and courteous!! I highly recommend them! -
Review 54 (2023-01-31 - Rating: 5)
We are in the middle of a kitchen restoration following a water leak and mold problem. CJ, Erica and Margarita emptied and packed our cabinets. They were on time, efficient, organized and VERY friendly. CJ ensured that the contents were stacked in our garage in such a way that my wife could still fit her car. We were very pleased with the way they handled the project. Id highly recommend Stanly Restorations and ESPECIALLY the crew that did our packing. -
Review 55 (2022-12-24 - Rating: 5)
Boomā¦ the pipes freeze and burst, our Friday changes in a big way.Our emergency is a chance for others to shine. We canāt say enough about Jeffery and the whole team at Stanley for getting here quickly and helping us get on our way to restoration.From initial inspection to walking us through the recovery process Jeffery was super nice and professional.If you ever have an emergency that requires their services I can highly recommend Jeffery and the Stanley Restoration team. -
Review 56 (2017-02-28 - Rating: 5)
I am truly grateful to Stanley Restorations for what they did for me and my family. After having a fire and not knowing what to do or expect, i am truly thankful that we were recommended Stanley Restoration. They have been fantastic. We were shook up and not knowing what to expect and they came in and were positive, friendly, calm and very understanding of our fears and concerns and they immediately set us at ease. They walked us through the entire process and made us feel so much better and we knew we were in good hands.The cleaning team came in and did an amazing job that was beyond our expectations. The repair team has been fantastic. They all went above and beyond for us and when dealing with a tragedy, this level of support and communication helped us through the process.I hope nobody has any home tragedys but if you do have one and need help, I recommend you call Stanley Restoration. You will not regret it. Stanley truly believes in Service Excellence and each and every one of their team members lives by it. -
Review 57 (2024-03-11 - Rating: 5)
Thank you to the Stanley Restoration Team. Kensie, Maggie, Josefina, and Sonja were AWESOME! An incredible job was done packing everything up. A GREAT BIG THANK YOU! -
Review 58 (2024-01-02 - Rating: 5)
There were a few details that needed to be ironed out upon arrival of the pack out team. Ashley helped with those and then she and her team got to work to knock out the job with amazing speed, organization and efficiency. I was impressed and pleased. -
Review 59 (2020-11-02 - Rating: 5)
We had a great experience with Stanley restoration!!! It started with Robert coming to our home with the review of what had to be done after a thorough inspection. I think he was here for 3 hours. The team that came for the process of moving us out so that the repairs to be done, along with replacing all items was awesome. A special thanks to Robert, Elsa, Maria, Scot and Tony...and I know there were a few more on the first day, but I didnt get the names. Thanks so much to all of you!!! Hopefully I dont have any more damages to repair, but you all will be the first call if I do. Thanks, Rich -
Review 60 (2022-11-26 - Rating: 5)
Ivan Dixon was the lead technician that came out the same day we requested this service and he was EXCELLENT! He was very detailed and did a fantastic job. I would highly recommend this company and Yvonne Dixon, if you were looking for a good strong company. -
Review 61 (2020-04-30 - Rating: 5)
Jon and his team were amazing. My insurance company sent Stanley Restoration to my condo after my water heater flooded my condo. Everyone was professional, efficient, hard-working, respectful, and kind. I felt well informed every step of the way, and I am very happy with the workmanship during the demo. -
Review 62 (2023-01-05 - Rating: 5)
Thank you Freddy and the rest of the Stanley restoration crew for doing such a great job with our flooded house. You were on time, professional in all communication, honest with all options and areas needing attention, and very understanding during this stressful time! I highly recommend your service! -
Review 63 (2017-12-01 - Rating: 5)
Stanley Restoration restored our house about a year ago. Their whole team of workers were AMAZING! They turned a disaster into a blessing. They are a full service company. I called them after 10pm and they had their team at my house first thing the next day. My husband & I were both out of town at the time. They treated my family that was taking care our house with dignity & respect. They kept me in contact as to what was going on. They packed up my house. Nothing was broken. Their care & attention to detail was so appreciated! I cant say enough about them. Our house is beautiful!! -
Review 64 (2022-09-01 - Rating: 5)
We were recommended Stanley Restoration and I am so impressed with their entire team. The contractors and admin staff were professional and courteous. Shane Nimz was instrumental with our insurance claim and making sure everything was done properly. Christy in accounting was most helpful! I highly recommend and will use them again. -
Review 65 (2020-09-30 - Rating: 5)
We had a great experience with Stanley Restoration.This was our second water leak in our house and based on our previous experience with another restoration company we were very cautious.The difference was night and day. Stanley was professional, personable, efficient, friendly and caring. More importantly they were on time, thorough and organized. We can not say enough about our satisfaction.Stanley has given us our home and our life back. Remember, this all happened during Covid 19 and was our second flood within the same year. A BIG THANK YOU TO THE STANLEY TEAM. -
Review 66 (2024-11-05 - Rating: 5)
Robbie was very friendly and kind. Great person to work with under stressful situation. -
Review 67 (2022-11-07 - Rating: 5)
Arrived on time and incredibly professional. Richard and Ivan did an outstanding job getting flooring pulled up in a timely manner, while explaining everything they were doing. Very thorough and knowledgeable. I found them very pleasant and I greatly appreciate the job they did. -
Review 68 (2021-06-06 - Rating: 5)
The guys at Stanley did a good job on my products they returned to me. I was most impressed the the two guys who delivered my products to my home, Josh and CJ. They were very professional, punctual, and very aware of the belongings I had in my home. They went out of their way to make sure nothing was damaged as they installed my products, even moved them a couple times until I was happy. Now, I can say I am very happy with Josh and CJ. They are a great team!!! -
Review 69 (2023-01-19 - Rating: 5)
Richard Smith is the true total operating heart of Stanley. He works long hard hours to get things done. We are repeat customers and he has been here for all three of our water clean up problems. Goes out of his way to help and thinks of all the other conditions that might affect and cause other problems. A true worker that knows what he is doing and gets things done. A true self starter and doesnt stop until all of the job is done. He was here when the firat major water leak had happened when we saw water running out of the garage when the water heater had blown apart. Water was spraying out all over some of the previously packed up boxes and he got on the problem moving and repacking the wet boxes. He called in to get more equipment to start drying the area and we were very lucky to have had him here when this leak started. This third leak and we called and he was right on top of everything and got it all started very quickly and always comes and checks on how things are going and ready to help in anyway needed. This company is very, very fortunate to have him. -
Review 70 (2024-12-16 - Rating: 5)
Robbie and Tristan came did the repairs quick and clean great work -
Review 71 (2022-11-14 - Rating: 5)
The Stanley Restoration team responded very quickly to a car accident scene to secure a home that had been damaged. They were fantastic- went above and beyond to make sure the homeowner was safe and the safety issues were addressed. I would highly recommend them! -
Review 72 (2024-11-22 - Rating: 5)
Jarreaux very good, help you with anything knows how to work with his cx. Very good service -
Review 73 (2024-08-15 - Rating: 5)
Ashley and her team did a great job packing up my house when I had to move out for repairs. -
Review 74 (2019-12-13 - Rating: 5)
Highly impressed with the pack out and move out two crews performed. A female crew came the first day and carefully packed the entire house with great care. They worked efficiently, communicate effectively and had the most beautiful attitudes throughout. The next day a crew of young men came and moved out the boxes and furniture with the same great care and efficiency. They worked fast but not careless. Everything played out exactly as predicted and promised by the manager Cheryl. Great leadership shows in work performed in such productive manner. I would contract the company again without hesitation. Thanks to each crew member. I cannot remember all their names and I dont want to leave anyone out. -
Review 75 (2020-09-08 - Rating: 5)
Stanley Restoration worked alongside our contractor to pack up our furniture for a flooring replacement, and put it all back like nothing ever happened! The heavy lifting was done so carefully, respecting all our things like they were their own - Josh, Jon, Tony! The ladies who came and inventoried and packed our precious things (including many books) - Elsa, Maggie, Maria! Everything was handled with such care and put back with such detail. Thanks all and thanks to Robert for leading this team and staying until all was completed! We are keeping your card!!! -
Review 76 (2022-10-02 - Rating: 5)
An employee named Harold responded after my home flooded. He was very knowledgeable, courteous and punctual. After calming me down, he assured me that my dilemma would be resolved in a very timely manner and that my home would be restored back to a normal and livable condition. Harold took it upon himself to communicate with my insurance company to help expedite their service.Harold displayed what I consider to be outrageous customer service... He went over and beyond what is expected of an employee. I was very impressed... -
Review 77 (2020-11-27 - Rating: 5)
My family and I are truly grateful for Stanley Restoration. My neighborās house caught of fire and we received smoke damage, David and his team came in and cleaned everything including our clothes. We are truly grand HIGHLY recommend this company because they are amazing and they care about their customers. Thank you Stanley Restoration. -
Review 78 (2023-01-06 - Rating: 5)
Richard Ramirez provided excellent customer service and did a great job on the water damage-related cleanup and repair. His work saved us from having to do an entire kitchen demo! 10/10 would recommend. -
Review 79 (2019-01-21 - Rating: 5)
Stanley Restoration did such a fabulous job with our house when we had a flood! Every person they sent to our house was professional, efficient, friendly, and polite. We had a different company handle the dry out of our house, only because we did not know about Stanley at the time our flood occurred. Stanley packed our furniture and moved it out, cleaned the affected rooms after our new floors were installed, moved the furniture back in, unpacked everything and put it back as it was before they packed it all up, connected our electronics to our surround sound system, and painted a door that was scratched while moving our furniture out. Every step was so easy for us! I cannot say enough about the excellent quality of work performed by every person they sent to our house!! We highly recommend Stanley Restoration and would use them again! -
Review 80 (2023-12-22 - Rating: 5)
I am so happy with the beautiful service I had today. This would have taken me a week to do. Jessica and Paola thank you both from the bottom of my heart for helping me and you did an excellent job. Merry Christmas -
Review 81 (2022-10-25 - Rating: 5)
I had an unexpected flood in my laundry room and reached out to Vanessa Kelley at Stanley Restoration. She was so quick to respond and worked with her team and they were at my house in less than 24 hours. Absolutely recommend! -
Review 82 (2019-12-19 - Rating: 5)
My experience with Stanley Restoration has exceeded expectations. I have used this company personally and professionally. They are always ready when you need them no matter what time of day or night. Stanley Restoration takes care of their customers like family. We recommend all our clients to them. Jim, Howard and Candy are such a pleasure to work with. If you are looking for someone to handle the smallest of claims or the biggest jobs from fire, water issues or roofing needs. This is the company to call. -
Review 83 (2017-12-18 - Rating: 5)
Harmon Insurance has only had good experiences with Stanley Restoration. The team is very pleasant to deal with. Maja, is a great representative of the company and it is a pleasure to see her come, putting smiles on all our faces. -
Review 84 (2019-04-30 - Rating: 5)
We chose Stanley Restoration following water damage because they are a complete restoration company, offering not only water removal services, but reconstruction as well. They have been attentive, responsive, and preemptive, which has been a huge stress-reliever during a trying time. We are thankful our insurance office told us about them, and we are pleased that our 1923 house will be back to itself quickly. Cody, Jay and Jon have been great. -
Review 85 (2019-07-13 - Rating: 5)
My experience with Stanley Restoration and their crew could not have been better. Working with Cheryl Finley was a true gift. From day 1 she was on top of everything and made scheduling so smooth.Before their crew came and packed everything up for me, Cheryl came out to my house with a camera guy who took 4k, 3D images of the place to make sure everything got unpacked and put back where it belongs. This was really cool to see.The packing crew, Ashley and Angel, were also so quick and professional. They packed my whole house in an afternoon while still keeping attention to detail. That same afternoon the movers, CJ and Jon, moved all of my things out of the house.After my hardwood floors were redone and it was time to move back in, Stanley Restoration sent a cleaning crew over before moving anything in (they also did a fantastic job). The move back into the house was just as smooth as the move out.Itās been 2 months since I moved back in and can say everything was unpacked and put back exactly where it originally was, and nothing was damaged during the pack out or move back in. Five stars across the board. Thanks to CJ, Jon, Ashley and Angel! And big thanks to Cheryl! -
Review 86 (2023-01-24 - Rating: 5)
Alma, Josephina, Poala & Miriam did an absolutely awesome job packing up the contents of my house ready for storage during construction work. Everything is neatly boxed & labeled ready for take away. Would highly recommend their services. -
Review 87 (2017-12-11 - Rating: 5)
We have an insurance agency and have the pleasure of seeing Maya frequently! She stops by the office to let us know whats new with Stanley Restoration. We contacted Stanley to have our carpets cleaned after a nasty wine spill. They were able to remove the stain and did such a great job cleaning our carpets throughout our home. The team that came to our house was on time, professional and very friendly. We will definitely use them again and recommend to our friends, family and clients! Great job! -
Review 88 (2022-12-06 - Rating: 5)
Daegan Roden came to our home within 2 hours of our initial call to Stanley Restoration. He was amazing! He explained everything in detail, was extremely professional and when he was done for the day Daegan went over with me in detail all the work he did and explained the next steps that would be taken. I cannot say enough positive things about this company. Thank you Stanley Restoration!! -
Review 89 (2023-05-25 - Rating: 5)
Richard and Ramirez were here today. Ramirez and Richard was nice. Ramirez was very kind and patient. I have an unusual disability. The day Ramirez arrived he was very king and patient with me and communicating was difficult for me due to the disability.Ramirez was very kind and patient as I tried to speak.I dont find many people who will respect and so positively in demeanor.He demonstrated his people skills working to facilitate communication. He explained everything very clearly, concisely.He is an asset to keep as an employee in every way.The man deserves a raise in pay , he is 5 out of 5 stars in every way one could be.Many people loose patience and disconnect from me when I am trying my best to let him know any and all pertinent information.Richard was too and was very punctual in keeping a time frame he quoted when he was returning. Also informative and positive feedback was given explaining the progress of the situation. Another 5 stars to him as well, and pay raise.I would use your service again in the future. I was treated with dignity, respect and patience. Thank You!!! -
Review 90 (2023-10-18 - Rating: 5)
Jessica, Josefina, Summer, Maria, Mackenzie did a great job while at our residence. They were most courteous, professional and good communication skills. Signed, Rhonda Ford -
Review 91 (2020-03-14 - Rating: 5)
I recently had water damage to my house that required my family and I to vacate for a month. During this time, the construction contractor that I used selected Stanley to pack, then later unpack my entire first floor while restoration was to take place.The entire team was fantastic. I constantly received calls asking about fragile items during the pack out which took 3 days.The return of our items went just as smooth and only took 2 days. I did not get to meet the crew who returned our furniture and other heavy items, but was able to meet Ashley, Josh, and Claira on day 2. This team was outstanding and returned everything in great shape. They even put books on bookshelves in their original positions.I thank all of you for making this part of our whole ordeal painless and stress free. -
Review 92 (2020-01-02 - Rating: 5)
Grateful for the amazing team led by Calvin: De Marcus, Josh and Jose. They were responsible for packing our furniture and household out and back in to accommodate floor repairs/replacement after a water damage. On each appointment, these young gentlemen arrived on time and took great care to get our belongings out and back into the house. They were very respectful, punctual, and efficient. They worked fast and provided a high quality service. While one of the items got damaged, they recognized the situation and documented the damage to report back to the main office. While we havent been contacted by anyone from the main office to discuss the damage, this does not diminish the quality service Calvin and his team provided. Should we ever have the need for restoration services we will definitely reach out to Stanley Restoration again. We highly recommend this company, for service but also for job seekers. They appear to take care of their employees very well. It definitely shows.In addition, we also had a female team who was tasked with the tedious work of packing and unpacking all of our household items. This team was led by Ashley and her crew consisted of Brandi and Maggie. I believe there were at least two more team members on the pack in but I do not recall their names. My apologies. We were deeply impressed how efficiently the team worked and packed up so many rooms in just 2 days. I also appreciated the detailed process of not just cataloging the items but also documenting their location to use that as a guide for the pack-out. They stacked the packed boxes neatly for the male crew to collect on their turn. Upon pack out, all paper and packing materials were quickly cleared away and within 1 day, all of the rooms looked as if nothing had happened. The ladies were professional, caring, courteous and super punctual. They understood the stress related with such a massive disruption of our lives and made sure we wouldnt need to stress at all about this part of the process. The speed and efficiency of their packing skills are definitely noteworthy.Unfortunately, one of our collectibles got severely damaged and we have not been contacted by the main office with a process or confirmation of this situation. Hopefully, this is only due to the fact that this all happened right before the holidays and the company will contact us soon to provide us with the process on how the damages are being compensated or repaired. However, we remain highly impressed with such a caring group of individuals! Thank you and happy New Year to Cheryl (for explaining and coordinating the process), Kandi (for all of her support with the logistics), Ashley, Brandi, Maggie, Calvin, DeMarcus, Josh, and Jose. Christa and Bill -
Review 93 (2022-09-30 - Rating: 5)
I canāt say enough! We had a fire 21 months ago that turned our lives upside down. Just now in the house and Stanley shows up with basically our lives in boxes. When you have something like that hit you and your family that hard, you have no idea of what was going on those first few weeks. The crew they sent just kept unpacking treasures that I knew were long gone all cleaned and perfect. Iām talking grade 1 school art I had on my garage wall from 12 years ago.I canāt say enough. Thank you. -
Review 94 (2023-08-29 - Rating: 5)
Jessica and Summer helped to move my items back in my house after it flooded. They were absolutely amazing - even when things werent perfect, they were up front and professional and fixed everything back to normal. Would highly recommend. -
Review 95 (2019-06-29 - Rating: 5)
Thank you to Ashley Josafina and Lauren they packed and unpacked my house of six in a timely respectful and neat fashion. These girls are so sweet and happy. They do their job well and with a great attitude. Thank you ladies for your hard work.The guys who loaded and moved all my furniture were terrific also. Efficient and careful with everything. They were super nice to.Thanks to all -
Review 96 (2023-01-04 - Rating: 5)
Ivan came out and did a wonderful job. We had a water damage affecting multiple rooms but Ivan took good care of us. Iād highly recommend Stanley restoration to anyone in this predicament as well. -
Review 97 (2019-12-21 - Rating: 5)
When I had a water backup at my house Stanley was selected by my insurance company to help with water damage mitigation and overall situation management. Jon was as good as they come. He showed up on time with a call before. Quickly and professionally assessed the mitigation requirements and put them into action. He checked in every day until the mitigation job was done and promptly cleaned up the work area and equipment. He even moved his schedule around to work with me when I had a sudden change in my personal schedule and couldnt make the appointment. I would definitely recommend Stanley for home damage mitigation and/or restoration services. -
Review 98 (2017-07-06 - Rating: 5)
We recommend Stanley Restoration to all of our clients. We used them to clean the carpets in our home and were thrilled with the results. The guys showed up on time, were very courteous and they were able to remove a nasty wine stain along with a couple pet stains! Great company and well use them for our personal cleanings every year! -
Review 99 (2022-11-22 - Rating: 5)
We had a fire at home but Ivan, Richard, Martinez and Harold were here to help us through the whole process. They did a great cleaning job, it doesnt even smell anymore. Highly recommended -
Review 100 (2022-11-09 - Rating: 5)
Ivan came out after our guest bathroom toilet water line busted. He was very polite and professional and got the mitigation work completed in a timely manner. We are very impressed with finished product. -
Review 101 (2022-06-23 - Rating: 5)
The team at Stanley Restoration was fabulous and very professional! David and Richard were responsive, resourceful, friendly and great problem solvers. Ana and her team unpacked and put everything back in our house exactly as it was before we movedā¦and they did it in half the time expected! Thanks also to Josephina,Clara and Jennifer for their help! I would highly recommend Stanley Restoration to my friends and family and will definitely use them in the future when needed. -
Review 102 (2019-05-03 - Rating: 5)
Nothing but GREAT things to say about this company! Brandon, Chris and Ashley have been (and were) fantastic and I would highly recommend their services - we got flooded out due to a water leak in our attic and displaced for close to 5 months and they made this as painless as possible and went above and beyond to take care of our family. I cant say enough about the professionalism of your company and employees - especially those leads who I dealt with directly. Dave D. - McKinney, TX -
Review 103 (2022-04-29 - Rating: 5)
Stanley Restoration was PHENOMENAL!! No one ever plans on having to call a company for a situation like we had, but we are so thankful to have had them help us out. We had water damage in our living room and garage. We called late on a Sunday evening and Jay was there within the hour. Two days later Jay and Anthony came back to start tearing out what was needed to begin the drying process. Their communication was spot on and professionalism was top notch! Rebecca was super helpful in explaining the entire mitigation and repair process. Harold and Andy came out several times to check on the drying process and kept me very informed each day. Everyone was very prompt and we had such wonderful experience with this company top to bottom. Should you find yourself in a mitigation situation, CALL STANLEY!! :) -
Review 104 (2019-12-07 - Rating: 5)
We had a unexpected fire in our kitchen. Stanley was there next day to start cleanup and removal of burnt and smoked up items. Richard and Klarisa were an amazing help in all the things we were concerned about . Very stressful situation made easier by an amazing company. I would definitely recommend this company to anyone who has an unexpected accident or emergency of this kind. -
Review 105 (2019-12-27 - Rating: 5)
I recently had a water backup that affected two bathrooms, masterbedroom and closet downstairs. The Stanley crew was onsite removing damaged carpet and setting air dryers and blowers. Jon and Ricky were great and very personable and professional. They knew exactly what to do and performed the task. Great job Jon and Ricky. -
Review 106 (2017-07-06 - Rating: 5)
Stanley Restoration is a company you can Trust to do an Amazing job getting your property put back together. Ive found that they are very reasonable and a pleasure to work with. Coming from the insurance industry its important that my clients are treated with respect and taken care of. Stanley delivers every time. Thank You Stanley Restoration! -
Review 107 (2022-08-26 - Rating: 5)
The pack out team was amazing! I could not believe when they were able to locate a couple of items that were packed up and I realized I needed. Using their inventory system both my fishing license and travel humidor were located!If I ever have the misfortune of needing to have my house packed up and unpacked, Stanley is where I go!! -
Review 108 (2024-01-27 - Rating: 5)
They were prompt, professional, and very polite. The team took time to explain the process and walk us through a tough time.i would definitely recommend Richard and his team! -
Review 109 (2020-06-30 - Rating: 5)
We were new to this restoration process as our pipe leaked and created chaos in our home. We had the packers and movers put our minds at ease. Major shout out to Corissa, Maggie, Ernestina, Teresa, Josefina, Ashanti for packing up our home with grace. Not to mention effeciently. Thanks to Calvin, Richard and Jose for moving all our furniture. Not an easy job. So appreciate the whole crew for being extremely professional. Highly recommend Stanley! -
Review 110 (2022-08-15 - Rating: 5)
I am super impressed with the professionalism of this company. They came out immediately and addressed my problems. Very polite, very helpful and took care of everything. Stanley took all the stress away and had my claim run smoothly. The craftsmanship excellent would use over and over! -
Review 111 (2018-08-08 - Rating: 5)
We had a great experience with Richard during the unpacking process. He was patient and attentive. Not all the time you find a person that will entertain your 5 year old questions while allowing him to pretend help. That is customer service selfless service to the entire family going the extra mile to make the kid is happy.- Thank youI am also glad Ashley lead the soft good packing and unpacking process is nice to have the same leader do both as they are familiar with your house. Ashley is very organized and responsive to questions. She is committed to excellence with the families she works with to get them back home - she said, Dont get overwhelmed with all these boxes we are here to help! - Thank you -
Review 112 (2023-02-07 - Rating: 5)
Ivan was a huge help with cleaning up water damage from a roof leak. He was prompt and came by every day early in the day to make sure things were proceeding well. I would gladly hire Stanley and Ivan if ever needed in the future. -
Review 113 (2015-05-04 - Rating: 5)
Stanley Restoration not only responds in a fast, timely manner, but they handle their customers with the utmost respect and grace. They do a great job in restoring your home or business back to the BEST condition ever and make sure they take care of your individual needs as well. I would highly recommend Stanley to all of my family, friends, co-workers and associates because THEY ARE JUST THAT GOOD!! :) Thank you for always being there in our time of need!! -
Review 114 (2022-11-07 - Rating: 5)
Deagan was the tech that came to my house to evaluate water damage from my ceiling falling in from one of my bedrooms upstairs. He was early and very professional. Answerd all my questions and gave us ideas on ways to save. The cost was reasonable as well. Great job! -
Review 115 (2023-10-27 - Rating: 5)
We just love Faith Reynolds. She is very professional and knows the business inside out. Love to see her when she comes by the office. Brightens the up the day!! -
Review 116 (2019-05-01 - Rating: 5)
5+++ Stars to Stanley Restoration! We woke up to very soggy carpet on Monday am. Ricky, Malachi, Cody and Shane arrived and the wet carpet and buckled wood parquet was out before I finished my morning coffee. It was a pleasure to do business with such a courteous, professional, efficient and knowledgable crew. Will absolutely recommend them to everyone we know. -
Review 117 (2017-12-21 - Rating: 5)
We recently had a water backup that affected a large portion of our downstairs. The Stanley crew was onsite removing damaged carpet and setting air dryers and blowers within an hour of getting called. Corey the Crew Leader was great and very professional. They completely mitigated further damage by acting quickly and knowing exactly what to do. -
Review 118 (2015-02-04 - Rating: 5)
Stanley Restoration turned a horrible situation into a new start for a customer of mine. Not long ago I had a customer who came home from being out of town for a few days to find their house was flooded from a broken pipe. I was amazed to see that Stanley not only did a great job renovating the home, they also did a great job planning and completing the remodeling the customers wanted within a short time. I am so thankful that I suggested Stanley Restoration to my customers. Stanley went above and beyond the expectations my customers had and if/when I need service for my customers, I will confidently suggest Stanley Restoration. -
Review 119 (2021-05-24 - Rating: 5)
After the Dallas tornado of 2019, Stanley handled the the initial mitigation, stored and returned all of the contents in our home, and remodeled the damage from the tornado and rain. They worked very well with the insurance adjusters and got us back in our home sooner than our neighbors. I recommend Stanley. -
Review 120 (2017-12-11 - Rating: 5)
Maja is the best account representative that I have had the pleasure to meet. She takes great care of her agents and provides information and answers which gives us the confidence to refer our customers to Stanley Restoration. Our customers have been very happy with Stanley Restorations service during a difficult time. -
Review 121 (2023-05-10 - Rating: 5)
What a pleasure it was to use Stanley. Their lead tech, Ivan Dixon came out to inspect. Super professional, friendly, honest and genuinely was concerned with a good customer experience. Def use this company! -
Review 122 (2019-06-11 - Rating: 5)
My wife and I want to thank Teresa and her crew for doing a fabulous job of packing up our family of 7s large amount of stuff, and then unpacking it and making our home look better than it did at the beginning. And they did it while major plumbing work was going on in the backyard! Also, they were very personable and gracious and did not make us feel bad about all the mess. Highly recommend them! -
Review 123 (2023-12-27 - Rating: 5)
Ashley and team were a pleasure to work with during the one day pack out process. I appreciated the level of communication and attentiveness to our questions/requests. -
Review 124 (2022-04-21 - Rating: 5)
We had a great experience with Stanley! Harold and Ben made an unpleasant experience pleasant! They were respectful, knowledgeable, and pleasant! And they did a great job! I will refer Stanley and especially Harold and Ben to our customers. -
Review 125 (2019-05-09 - Rating: 5)
We were very pleased with Jons evaluation of our situation. A pipe in the kitchen had dripped for days while we were gone for two weeks. We found our dining room carpet saturated and part of the kitchen with standing water. We immediately tried to dry out the carpet and kitchen, but we needed someone to evaluate the results of our efforts. Jon tested and evaluated our current situation and provided helpful advice on what we might do next. Jon was friendly and easy to interact with. He gave us the information we needed to consider our next steps. Thanks, Jon. We would recommend Stanley to our friends and would call them next time we have water problems. - John and Kathie -
Review 126 (2023-12-22 - Rating: 5)
Ashley and her team were so professional and organized. They made our move a lot easier. I am grateful we had them help us! -
Review 127 (2020-01-15 - Rating: 5)
They are very prompt, extremely professional and courteous. I had an estimate from another company just to see if I can avoid my insurance company and pay for the repair if it was less than the deductible. Their quote was unreasonable. They also included unnecessary jobs for a simple toilet flooding. Stanley came on the same day within hours and started the job and finished it as planned. Very honest people. -
Review 128 (2022-11-27 - Rating: 5)
Ivan come out to help us and was extremely courteous and helpful. We brought Stanley Restoration back due to excellent professional service in the past. Thereās no one else weād trust with our home. -
Review 129 (2017-12-07 - Rating: 5)
It was a pleasure dealing with this company after my neighbors dishwasher supply line busted, shooting water into my condo. My insurance company sent Stanley to begin the restoration process. Jay initiated the work and then Corey finished up. Both of these guys did a great job! Excellent customer service! -
Review 130 (2015-05-04 - Rating: 5)
Flood, fire or general damage to a home, Stanley has always been my contractor of choice to help my clients. They are there on time, they care about the customer and they go out of their way to make sure that my clients are happy and taken care of. The entire staff is very professional and caring. -
Review 131 (2019-06-10 - Rating: 5)
Jon came out to our house to do restoration work after water damage from our A/C unit leaking. He was very nice, friendly, and on time. I would highly recommend Jon and the company Stanley to anyone who needs a professional restoration company in a desperate time. They made this situation as good as it could have been given the circumstances. 10/10 would use again. -
Review 132 (2020-01-03 - Rating: 5)
Teresa, Richard,Martinez,and Josefina did an excellent job very helpful,would definitely recommend this crew to friends and family. Keep up the good work Stanley . they did a great job cleaning -
Review 133 (2022-06-28 - Rating: 5)
Our insurance company referred us to Stanley Restoration due to a leak that occurred in our water heater that is located in the attic.The technician, Richard Ramirez was highly professional and courteous throughout the process.I highly recommend Stanley Restoration for any emergency issues that happen in your home as they made me understand why they have excellent ratings on here. -
Review 134 (2018-06-24 - Rating: 5)
I had a pipe break in my house that caused me to temporarily move out of my house for 7 months. I had a great experience with Richard and Ashley during both the front end (move out) and back end (move back in). The team was highly efficient and organized. Despite being out for 7 months, my house looked exactly how I left it once I moved back in. I actually know where all of my stuff is. The folks were extremely helpful and focused on pleasing me (even if it went over and beyond the scope of the project). HIGHLY RECOMMEND using this crew. Well worth every penny. -
Review 135 (2023-01-18 - Rating: 5)
Richard Smith is Stanley. With employees such as his caliberThat is what makes this mitigation company heads above others.The packout supervisor Ms Corrissa was another asset. She took care of my items with diligent care.John Pladders helped with the facilitating work with excellenceRichard Smith as I stated is Stanley. He is who customer sees. He is the face without people of his caliber Stanley is just another company.I truly hope the head shed realizes the true assets of their company is employees like RICHARD SMITH. HE IS REASON I CALL STANLEY .EVER WATER MITIGATION I HAVE. IF IT WERE NOT FOR HIM I WOULD TRY OTHER COMPANIES.WE ARE LOYAL TO STANLEY BECAUSE OF THEIR EMPLOYEES.I have used them ever since I get MR. RICHARD SMITH everytime because I know job will be done right.Janice WrightHomeowner -
Review 136 (2019-05-10 - Rating: 5)
Cody has been so professional at what he does, an very courteous to us as a customer. An really appreciate that he has explained everything to us he has had to do. Always gives us a courtesy call when he needs to come check on how things are coming along. We had to have drying done for four days. Im also so greatful for the guys that came out the first day of having all this happen to our home.. How fast they got here an did a very good job of getting all set up an going. Thank you all soo much for your AMAZING WORK an to all the guys. That were so kind an did a great job.. Highly recommended this company to anyone that has damage to your home, that they can help with... Thank you again sincerely Mrs. Murphy -
Review 137 (2022-10-17 - Rating: 5)
Ivan was on time as described by the Stanley dispatcher. He took time to answer my questions and review the scope of work prior to getting started. I felt comfortable with Ivanās performance and look forward to working with Stanley Restoration. -
Review 138 (2017-06-30 - Rating: 5)
I had a flood in my RV and did not know what to do. I called Stanley and spoke to Maja Starner, who assured me everything would be ok. The representative that came to my home did an excellent job. He was very personable and I could tell he takes great pride in his job....his name was John. Maja called to check on things and to be sure I was ok. I sincerely appreciated their concern for me and my property. I have referred customers to Stanley and all have been very pleased with the service they provide. Stanley is #1 in my book. -
Review 139 (2022-12-30 - Rating: 5)
I had a great positive experience with Stanley.The service and communication was great. Ivan is the one I dealt with. Respectful and consistent especially with the service being around the holidays. Im happy -
Review 140 (2017-06-30 - Rating: 5)
Stanley has helped me out a couple times at home for water damage. They are always there quickly, do an excellent job & make sure you are happy before leaving. I would recommend anyone use them for any of your restoration needs! -
Review 141 (2018-08-09 - Rating: 5)
I had a bad leak in my home on a Sunday, and they came out and took care of things. Corey Robinson and his crew were awesome and very professional. They were very courteous and polite and were always on time. I would give them a A+++ rating and would recommend them highly.Now the restoration part begins.Nina V -
Review 142 (2019-12-18 - Rating: 5)
Stanley Restoration has been referred by our office for many years. Our customers have always been very satisfied with their quality of work. Jim East is our Stanley representative, he is always very professional and so friendly. Laurie Roten -
Review 143 (2020-02-29 - Rating: 5)
We recently had water damage to our home, and Stanley handled the pack out, storage and return of our belongings while repairs were being made. Id like to give a shout out to CJ and Scott. They packed our goods back in, and were responsive to our special requests, and had an amazing attitude throughout the day. And, another shout out to Brandi. She was the lead for packing and unpacking. responive, AND discovered some cash wed put back for a rainy day and promptly alerted us. Your people are awesome Stanley. Thanks! -
Review 144 (2023-11-27 - Rating: 5)
Jessica, Paola and Elsa were very professional. Jessica was so polite and considerate and answered all of my questions. Everything was done with care. Thank you for wonderful service! -
Review 145 (2022-10-04 - Rating: 5)
We had a great experience with Stanley Restoration after our house fire. Javon, Michael and Jason all worked hard and were professional when they delivered our contents back to our house. -
Review 146 (2022-12-22 - Rating: 5)
Stanley Restoration did a wonderful drying of my water leak. Very prompt, checked daily. Jeffrey and Ivan were very prompt and professional. Thank you so much. -
Review 147 (2024-07-29 - Rating: 5)
I was very satisfied with the pack-out done by Stanley Restoration team related to repair work on my home due to water damage. -
Review 148 (2021-12-04 - Rating: 5)
Stanley came to our home to move our furniture out due to water damage. They were very professional and constantly communicated. with me every step of the way. Calvin was especially kind and patient with this āSenior Citizen.ā There was a situation where my 2 curios were uneven on the floor. Calvin took a considerable amount of time to adjust the levelers over and over again until I was completely satisfied without any frustration. He offered helpful suggestions in how to place the boxes to make it more convenient for me. I would highly recommend Stanley for your next move or restoration needs.Marilynn Gordon -
Review 149 (2015-05-04 - Rating: 5)
I work in the insurance industry and have had customers use Stanley Restoration for years. I have never had any complaints about them and every time Ive talked to anyone at Stanley Restoration, they are friendly, helpful and go above and beyond. Thank you Stanley Restoration for keeping my customers happy and making my job just a little bit easier!! -
Review 150 (2022-07-20 - Rating: 5)
Scot and the moving team did an excellent job ensuring all my things were kept secure and safe while Robert and his team addressed all the repairs and damages due to plumbing. They made a horrible situation pleasant despite the circumstances. -
Review 151 (2022-12-21 - Rating: 5)
Ms. Erika Margarita & Ms. Maggie Garciaspent all day packing up 3 rooms in our home so repairs may begin. They were on time & efficient in their tasks. Iāve asked they return for the unpacking when this work is completed. -
Review 152 (2022-07-02 - Rating: 5)
I called Rob from Stanley In regards to one of my customers water damage to her home. He responded right away and was able to help her within less time than what it would take she had to wait for another company to help her. I highly recommend send all your insurance customers when they have any restoration problem. -
Review 153 (2017-12-13 - Rating: 5)
I referred a high end home flood to Stanley and my customers loved the service by Stanley Restoration and Maja the rep. They wrote a multiple page letter that said how great the service was. I send all my clients with water damage to Stanley Restoration! -
Review 154 (2020-09-24 - Rating: 5)
Howard, Shane and RJ, along with their team, were fantastic. The roof leak was the most difficult part, but Howard stayed with it until it was fixed. Shane and RJ took care of the inside damage to our study and garage. When they left, my garage was cleaner than its ever been. A fantastic team and fun to work with...THANKS STANLEY! -
Review 155 (2017-12-11 - Rating: 5)
We at the Jackie Lewis Insurance Agency (Farmers Insurance) absolutely adore Maja Starner when she visits our office each month! Because of her we have referred multiple customers to Stanley Restoration when they have had damage to their homes, and each of those times our customers were thrilled with the level of service they received. We will definitely continue referring our customers to this company! -
Review 156 (2021-08-11 - Rating: 5)
We used Stanley Restoration for a clean up after a major storm caused the roof of our commercial building to fail. Water on the walls, doors, ceilings and floors. We were in shock. Stanley made everything better very quickly. They produced an accurate estimate before work began and handled our pack out, clean up and more. Fast and professional. This is a great company made up of seasoned professionals. Whole heartedly recommend Stanley Restoration. -
Review 157 (2025-02-07 - Rating: 5)
Awesome!!!! Ashley & her team - 10++++++++++ā¦.A+++++++++++ā¦.. Only team you will ever needā¦. -
Review 158 (2021-12-13 - Rating: 5)
We used Stanley after a flood requiring the floors to be replaced. Ashley and the pack-out team did an amazing job carefully packing and storing our belongings. Similarly Clayton, Juan, and Scot carefully wrapped and moved our furniture. Would use their services again. -
Review 159 (2023-06-05 - Rating: 5)
Richard & Martinez did carpet cleaning for me. They were awesome and the carpet looks great. I would ask for them again in the future! -
Review 160 (2019-12-18 - Rating: 5)
As an insurance agent I deal with a great deal of restoration companies. The only one I would use for my home or my family is Stanley Restoration. They put doing the best job the right way as their number one priority! Jim is always quick to respond to any needs that arise! -
Review 161 (2022-10-25 - Rating: 5)
My parents hot water heater broke and water was everywhere. The insurance company contacted them within an hour they calledand were prepared to come to their house that evening. They communicated wonderfully, they came when they said they would and they did what they said they would do. They were professional and friendly. -
Review 162 (2020-01-26 - Rating: 5)
Top notch group. Very organized. Teresa Ortiz, David Ortiz, and Ashley Brandon went above and beyond the call of duty. They worked tirelessly for a solid week to get our family back in our home. I would highly recommend Stanley Restoration and this group!!! -
Review 163 (2023-10-31 - Rating: 5)
Summer Stanley Scott Liam and sherry did an awesome job for a lady I work for.we ha a washer flood the kitchen,living room.it was devastating.that were there in a hurry and these guys were amazing.eager and willing to do anything we needed.we were so pleased and they were so friendly and polite.was a pleasure working with them I would recommend this company to anyone and everyone!!! -
Review 164 (2022-04-15 - Rating: 5)
This post is to express our thanks and appreciation to Stanley and specifically to Brenda, Elsa, Maria, and Raquel. This Stanley Crew did a great job yesterday and today with a thorough cleaning of our master bedroom, master bathroom, dining room, office, kitchen and den. (The massive cleaning effort was required because of extreme water damage in those rooms when a lightning strike on our house in February 2021 caused a two-inch flooding of water). Restoration was completed early this week and the Stanley Crew spent the last two days (14 and 15 April 2022) cleaning every inch of the walls and floors. We mean every inch literally. Brenda, Elsa, Maria, and Raquel cleaned every inch of the walls, cabinets, counters, tables, furniture, windows, blinds, and floors of the six rooms mentioned above. They did a marvelous, thorough job and again we appreciate and thank them and Stanley. -
Review 165 (2015-02-04 - Rating: 5)
We, at the Kent Underwood Insurance Agency, love Stanleys Restoration! Our sales representative is Maja Starner and she is awesome. We have recommended Stanleys to many customers and they have always been extremely pleased with their professional services and great staff. -
Review 166 (2020-06-02 - Rating: 5)
Corey was amazing he worked hard to get our house dried out as quickly as possibleWe had wonderful of a experience with Stanley Restoration & Corey for bad situation that we experienced while away on vacationCanāt thank Corey enough for all he did!I will recommend Stanley to all my friends & neighbors -
Review 167 (2021-06-08 - Rating: 5)
I cannot say enough positive things about Stanley Restoration. Our home was severely damaged in a tornado, and they immediately got to us and packed our home beautifully. I was able to view the contents on line and ask for boxes to be delivered to our temporary apartment. When we moved home, the crew was so professional, and not one thing was broken. Every box was labeled and everything was wrapped in tissue. They came back to my house and picked up the broken down boxes and the debris bags. I wholeheartedly recommend Stanley Restoration. -
Review 168 (2015-05-04 - Rating: 5)
Absolutely love all of the Stanley reps. They are so nice, knowledgable and helpful. I work in the insurance industry and the customers I have referred to them have never had a complaint! They follow up and are very prompt. Love them! -
Review 169 (2021-11-12 - Rating: 5)
Stanley Restoration & More. Both packed up and moved all of our furniture out of our house after a flood. Then they moved all of it back and unpacked everything. Calvins crew was very professional moving the heavy things back and forth. Ashleys crew was also very professional and careful packing and unpacking all of our items. Thanks guystim -
Review 170 (2021-07-22 - Rating: 5)
We had a sewer overflow and water damage on our lower level. I called Maja to get someone out to mitigate. Corey and his crew arrived quickly and got to work. When we were ready to replace the wood floors, Cheryl and David scheduled pack out/in. Elsa and her packing team showed up and carefully packed everything. When everything was unpacked, not 1 item was damaged. John and his team followed and moved all furniture and boxes to storage. Again, they were very careful. Stanley Restoration is a great company to do business with! -
Review 171 (2021-12-08 - Rating: 5)
Jon P was our project manager/restoration specialist. He was incredibly responsive although he was juggling multiple clients. Jon was positive, upbeat, professional and forthright about the ramifications of the water damage. He set our expectations realistically about how long the rebuild process would take. I was concerned about how some of the removed items (boards with nails) were stored in an adjacent room and he came at end of shift to move them to a safer location. The pack out and Bobs asbestos abatement went incredibly fast. Thanks for making a difficult situation easier. -
Review 172 (2023-08-08 - Rating: 5)
Looking to acknowledge Summer, Paola and Jessica (aka The Packers / The Trio). Very professional, efficient and customer focused. Keep up the great work -
Review 173 (2024-01-21 - Rating: 5)
Excellent service. Both Richard Smith and Christie Kupke are delivering outstanding service. They have both made a difficult situation manageable. Highly recommend. Iām -
Review 174 (2017-12-11 - Rating: 5)
Maja Starner is absolutely wonderful! We love seeing her smile when she walks into our office each month. Stanley Restoration is our go to company, when our customers need someone they can trust. Jackie - Jackie Lewis Insurance Agency -
Review 175 (2018-09-07 - Rating: 5)
Stanley Restoration is a company that refer all of my customers to. They do great work and will come out for insurance claim estimates and then again when the adjuster comes out. They are an honest and fair company. I highly recommend! -
Review 176 (2023-05-19 - Rating: 5)
Richard was great! He was early, called beforehand to check if that was ok, and even managed to do his job while my dog and kids were curious the whole time! -
Review 177 (2020-06-21 - Rating: 5)
Theresa Ortiz, David Coughlin and the entire restoration team have always remained professional, consistent and thorough during the process of moving our furniture and other items. I have appreciated how well they communicate to be precise and organized. -
Review 178 (2017-12-13 - Rating: 5)
I am an Insurance Agent and have always referred my customers to Maja Starner with Stanley Restoration for years. I know when I send my customers to her and this company, they are going to be taken care of...both their property and the customer personally. Stanleys technology is ground breaking and ahead of the industry. Majas knowledge of the services provided by Stanley for all types of losses and damage is invaluable to my customers. I highly recommend this company!!!! -
Review 179 (2015-05-27 - Rating: 5)
I am from the Allstate in Ennis, TX. We absolutely love our rep, Jim East. We have referred several people to them in the past few weeks with all of the flooding we have had. Stanley Restoration has always been very professional and courteous. -
Review 180 (2021-11-08 - Rating: 5)
We had a house fire and the girls at Stanley managed to clean up a wedding dress that was directly above the rooms destroyed by the fire in less than 5 days! Brenda and Teresa took care of the dress and it looked BEAUTIFUL!! Stanley is who we are using for the entire restoration process of our contents and home and we feel that there are no better hands for us to be in! -
Review 181 (2017-12-11 - Rating: 5)
Maja Starner and Stanley Restoration helped me in a time of need and I am so grateful for how they took care of the restoration at my home. They were prompt, always informative and most of all they treated my home like it was one of their own. Highly recommend them! -
Review 182 (2017-07-06 - Rating: 5)
I work for a large insurance company and we use Stanley a lot! The customer service is second to none. We have yet to have and customer complaints. Also, to top it off...our Stanley rep always stops in bearing chocolate or some other goodies. -
Review 183 (2017-12-14 - Rating: 5)
Maja is amazing! She was fast and efficient in getting a crew to my brothers apartment after a fire. The work that Stanley does is extraordinary. I highly recommend! -
Review 184 (2017-07-01 - Rating: 5)
Working in the insurance industry, Stanley Restoration is my #1 recommendation, when it comes to water or fire damage. I believe their equipment that can bring items back from water, mold, and smoke damage, to their original form, is key when dealing with sentimental items that have value that cannot be replaced. Plus their great staff makes the process that much easier, when dealing with times of hardship. -
Review 185 (2022-08-24 - Rating: 5)
Rebekkah Bostick is one of the most professional and helpful team members I have come across. She is super responsive and a joy to speak with on a customer/client relationship level. Contact her for any of your restoration needs! -
Review 186 (2019-05-01 - Rating: 5)
I wanted to share that when you need someone that will take care of you totally and completely call Stanley! I have been in the insurance business for 28 years they have the best staff! Jon Pladers and Maja Starner are the absolute best! thank you for helping me put life back together! -
Review 187 (2021-10-15 - Rating: 5)
The pack out teams came into my home to clear out the areas that would be restored due to a water leak. They were all very friendly and professional. Having never been through this type of process before, I wasnt sure what to expect, but they put me at ease by being very courteous and answering my questions. Thank you Robert for sending Maggie and her team, and Calvin and his team. Great people! -
Review 188 (2021-05-14 - Rating: 5)
2 day pack out and pack in with superb, tireless plain old hard and careful labor from DR and crew of Scott, Juan, Josie, Yolmar and Elliot, moved our contents from storage and our temporary house, kept us informed, checked in with us as customers, give our highest recommendation and would certainly use in future. Well done to DR and crew for this move. -
Review 189 (2017-12-20 - Rating: 5)
Richard and his team did a wonderful job cleaning up after our flood. Our experience with Stanley Restoration made a difficult situation more bearable. Thank You. -
Review 190 (2021-09-15 - Rating: 5)
I had an excellent experience with Stanley Restoration! Jon was professional, courteous, friendly, and eased my worries during a stressful time. -
Review 191 (2022-06-09 - Rating: 5)
For me the guy on point was Harold he was the initial person to show up on my flooded house he got everything going has answered all my questions very friendly very professional got things done.When the pack up crew came Calvin went above and beyond to wrap my stuff Name amount of bubble wrap and packing blankets with staggering -
Review 192 (2023-01-21 - Rating: 5)
Stanley Restoration personnel, lead by Richard Smith, did a great job of cleanup on our home following a fire. Very happy with the results. -
Review 193 (2020-03-12 - Rating: 5)
Everyone -Jay P., Jon P, Rickey , Scott Richard and Freddie -we met with Stanley was courteous and professional.Would definitely recommend them to anyone, for home or business. -
Review 194 (2021-07-01 - Rating: 5)
A pipe inside my shower wall burst and sprayed water for days/weeks(?) before I discovered water standing under low-hanging clothes in my adjoining closet. Stanley Restoration showed up on time, packed up my furniture and contents, moved it all to storage, and cleaned up before they left. To say I was pleased is an understatement. I would not hesitate to recommend them to anyone. -
Review 195 (2023-04-19 - Rating: 5)
Ivan was very professional with my water damage mitigation process. He was very insightful and kind. I would highly recommend this water damage mitigation company -
Review 196 (2015-02-04 - Rating: 5)
Maja (my account rep) has been extremely professional and the Stanley team has done a great job of getting my clients life back to normal. Keep up the good work.Tommy Blake, Agent -
Review 197 (2020-02-02 - Rating: 5)
Words alone cannot express the gratitude that my family and I have for the help and kindness provided for us. Their communication is crystal clear and very polite. The quality of their work is neat and quick. Teresa, Brandi, Ashley, thank you all so much for your help!