SERVPRO of Town & Country

Photo of SERVPRO of Town & Country

Located in Houston, Texas

Address: West Building, 5757 Woodway Dr #300, Houston, TX 77057

Phone: +1 713-461-2700

Rating: 4.7

Services

  • On-site services
  • Online estimates
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Air duct cleaning service
  • Water damage restoration service
  • Building restoration service
  • Carpet cleaning service
  • Cleaners
  • Fire damage restoration service
  • Waste management service

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-07-16 - Rating: 5)

    I contacted ServePro through my insurance company after Hurricane Beryl. I was so stressed out at the time and didn’t know how to navigate going about fixing my home after a major event like this, as I am a first time home buyer. Chris Douglas was my representative who came and completely changed my outlook on everything. He was patient, educating and very thorough in his explanation of everything that he did. He gave me the necessary reassurance that I needed. Above all you can tell that he truly cared about helping out the customer. Having someone like this truly makes the difference when rendering customer service and care. Chris followed up after his inspection to make sure everything went smooth as well. I’d recommend him to anyone I know. When I look back on these moments, having people like Chris is what gives people peace of mind. Bless him and his family. 1000/10Recommend.

  • Review 2 (2024-09-04 - Rating: 5)

    10/10 experience with this Servpro! The staff worked quickly and efficiently while keeping us updated throughout the whole project. I continue to recommend them when anyone asks about help with water damage!

  • Review 3 (2024-09-04 - Rating: 5)

    This company was amazing, very courteous and made sure that my every concern was not only addressed, but completed way past my expectations!! Thank you and I highly recommend them-

  • Review 4 (2023-10-31 - Rating: 5)

    We were glad that we chose ServePro when we had a need for remediation after a plumbing issue. They were available when we needed them, professional, and provided service at a reasonable price. They were prompt for subsequent appointments to resolve our need.

  • Review 5 (2021-04-19 - Rating: 5)

    My cleanup crew, Felton Price and Mark, after water damage were amazing! Patient, professional, knowledgeable, and thorough. They were very careful with my things, and I feel confident that I am in the best hands with Servpro. Jeannie, my inside contact, has been supportive and quick to respond, and I couldnt ask for better service.

  • Review 6 (2021-02-04 - Rating: 5)

    Serve Pro has been very helpful with my water damage issues. They arrived promptly, were courteous and professional and also explained everything throughout the process. Felton Price and Noah have been great with daily follow ups to ensure progress is being made.

  • Review 7 (2021-01-07 - Rating: 5)

    Kevin, Desmond, Issac, and Walker were quick, courteous and professional. They showed up within an hour of calling and immediately got to work. When running into an additional issue, they had a plumber out here right away to fix that as well. Couldn’t ask for better service, or a more professional team. Highly recommend!

  • Review 8 (2020-10-01 - Rating: 5)

    Rashad Kennedy, Andrew and Lawrence were quick to show up. Very thorough in explaining the process, making sure they checked all walls, baseboards and ceilings. Very courteous and respectful. They worked overtime to make sure my property was taken care of. Recommended by State Farm. My adjuster has already received communication from Rashad. Highly recommend!

  • Review 9 (2021-01-10 - Rating: 5)

    Kevin Wilkes is great! He arrived promptly following our call to Servpro and had the necessary materials on hand. I was impressed with the high tech equipment used to detect areas with water intrusion. Kevin worked tirelessly for several hours while patiently explaining the extent of the situation. He and his assistant cleaned as they worked. Overall, his efficient, professional demeanor made us glad that we had called Servpro!

  • Review 10 (2021-01-05 - Rating: 5)

    I cant thank Sean and Rashad enough for their support through a very overwhelming experience with water damage. They were so helpful and walked me through the process. They explained everything and we very detail oriented. They were so nice and I felt like they had my back. I am so appreciative for their help. Thanks SERVPRO and especially for sending these nice gentlemen, Sean and Rashad. Sincerely, Mary Helen Norman

  • Review 11 (2021-06-10 - Rating: 5)

    Nelson and Felton came to my townhome to assist with water damage from a neighbors busted pipe. They were friendly, thorough, professional and explained every step in details. I highly recommend this company and if youre lucky, you might get these 2 guys to do the work.

  • Review 12 (2022-11-05 - Rating: 5)

    The ladies from Servpro cleaning crew Cristina,Helen,Virginia,Yanira they did an amazing job in my home I am very pleased with the work. Want to say thank you to Jeannie and Corbin for there help this group of people are very amazing I would use this company again.

  • Review 13 (2020-11-22 - Rating: 5)

    Felton Price and Noah were amazing. They came out very promptly and did a good assessment, and explained exactly what they would do and why. They were very professional and followed all of the Covid procedures. Felton came back 2 times to check on things and pick up equipment, calling each time so we knew when to expect him. I cant say enough good things about this team. I highly recommend Servpro!!!

  • Review 14 (2022-06-26 - Rating: 5)

    We were in a bind and Servpro came to our rescue. Our home was on the market and a potential buyer claimed we had mold and was trying to trick them into buying our house. My realtor recommended to call Servpro. Servpro came out on the weekend and took readings….They said there’s nothing in the house was bad but we need a 3rd party to test. So we did and they also found nothing but outside there is airborne mold and fungi.To be safe Servpro followed the Labs idea to check some walls and baseboards and they found nothing. For precautionary measures we agreed to clean inside home with hepas and under the raised house with cleaners. Back on market within days. Home sold almost immediately!!! Thank You Adrian!

  • Review 15 (2019-05-05 - Rating: 5)

    Trusting someone with my home is hard for me. I have never felt comfortable with someone touching my belongings, although, I needed someone to pack up my entire house due to a pipe leak that caused terrible flooding. I googled and decided to give Servpro a try. I was pleasantly surprised at how friendly and polite the crew was. They assured me they would take care of everything and make sure everything is clean before packing it away. I have since received all my things back, and they are all in perfect condition! Thank you thank you thank you!

  • Review 16 (2021-12-24 - Rating: 5)

    Kevin and his crew were efficient and effective. He even came out on Christmas Eve to remove the equipment from my home. I can’t speak highly enough about his professionalism and would definitely recommend this team. Thanks ServPro!

  • Review 17 (2020-10-21 - Rating: 5)

    Kevin Wilkes, Agustin, Xavier, Walker, and Desmond did a great job for me on 10/20/20. They were very professional and detailed. Great communication all the way through the project. Will use them again.

  • Review 18 (2020-07-04 - Rating: 5)

    I had major water leaks inside my home due to faulty flat roof parts of my home, with heavy rain forecast for that night. Called ServPro, talked to dispatcher Christine (sp?) and she immediately helped get someone out that evening, even though it was after 5pm to cover the entire roof area with tarps to help mitigate damage. The next day, Serpro rep Joe Harrington came to a walk-through of inside of house and get me set up for water damage mitigation.Joe has been very helpful every step of the way. He and his crew came on Wednesday afternoon to start with the process, and had most of the demolition done on first day, and set up the dehumidifiers and air movers, covered everything and cleaned up. There was small amount of demolition in a couple other rooms to be done the second day, but he explained everything in detail every step of the way. Someone comes and checks each day to make sure everything still working properly. Today is the third day, and due to their great work most of the rooms have already been able to have the machines moved out.I would definitely recommend this company if you have suffered any water or fire damage (and fire damage probably includes water damage after fire dept does their job) to your home, and Joe in particular, to anyone needing water or fire mitigation done, as they did fantastic job considering the amount of damage in several rooms and will allow me to get repairs done sooner than expected.

  • Review 19 (2020-11-10 - Rating: 5)

    Sam and Xavier were total troopers, responding to my apartment flood late at night, staying until 1:30 am positioning fans and drying equipment, and then coming back early in the morning and working all day ripping out floors and doing all the demolition necessary. I was very impressed by their work ethic and courtesy.

  • Review 20 (2020-10-01 - Rating: 5)

    So what can I say during the storm here in Houston this pass week our ceiling collapsed due to roof leaks and it damage the floor and ceiling I automatically check reviews and I came up with Servpro this company was so reassuring gave me comfort while I was emotionally asking them I need you I need to make an appointment I don’t know what to do and they just automagically sent someone out to the gentleman’s name is Rashad Kennedy. Walk me through step-by-step what he was doing what they were going to do what to expect very professional honestly I would recommend them to anyone and everyone I am writing this review only because I feel that this company needs to be known They are professionals I am very blessed and I thank Servpro especially Rashad. for there service I want to give also a lot review on the lady that called me this morning her name is Christine she was also very very professional on the phone and she was actually the one I spoke to use this company i promise you will not regret itDiane

  • Review 21 (2021-03-21 - Rating: 5)

    Felton and Sam came out to do water damage and cleanup last week and did a great job. They were very courteous and friendly. I would highly recommend them for a job. Nena Hand

  • Review 22 (2020-07-08 - Rating: 5)

    Great experience with #SERVPRO in office cleaning services related to COVID 19. Fast response and attention to details and to Clients needs . The back office team did a great job in informing us and keeping us to speed with all the implications of the service. And the guys tnat did the cleaning, very professional, on time and respectful. Great service, highly recommended . #SERVPRO

  • Review 23 (2021-10-13 - Rating: 5)

    Adrian, Darien, Mark and the Manager Stephen were excellent and very professional. Crews explained everything in detail to me and made me feel comfortable with using their services.

  • Review 24 (2021-01-13 - Rating: 5)

    Shawn at servpro is a lifesaver in a horrible time of my life after apartment flooded. He arrived on time, took accurate pictures and made claim process easy with state farm. State farm even stated how much they liked his work.thank you.

  • Review 25 (2021-01-20 - Rating: 5)

    This company is very professional. Rashad Kennedy was very detail and tentative to my apartment items evaluation and cleaning moving and storing needs. The company personnel are efficient. Recommend.

  • Review 26 (2021-03-05 - Rating: 5)

    Julian from Servpro showed up to the job and laid out a game plan for the day and ensured that it was completed. We were able to get our building back to normal operation in a timely manner.

  • Review 27 (2020-11-13 - Rating: 5)

    Called this morning came within hours. On time thorough, professional and efficient. No one wants to have to shell out money for a mishap but I’m at least happy with the service provided and happy it’s being taken care of quickly and with care!

  • Review 28 (2023-06-15 - Rating: 5)

    We had a water pipe failure. Really appreciated ServPro of the Woodlands for their same day response and professional team.

  • Review 29 (2023-01-15 - Rating: 5)

    The servepro team was very professional, efficient and kept us appraised of the process. Extremely happy with the work they did.

  • Review 30 (2020-09-28 - Rating: 5)

    Rashad Kennedy did an outstanding job of taking care of the initial cleanup and setting up the dehumidifiers. Id be happy to use him again in the future.

  • Review 31 (2021-12-10 - Rating: 5)

    SERVPRO never seems to disappoint. Quality of work, and transparency they provide is fantastic. Highly recommend SERVPRO to anyone needing remediation work.

  • Review 32 (2020-04-22 - Rating: 5)

    Let me say you guys certainly live up to your name! “pro” and “service.” Most importantly and what stood out the most was how nice and informative your guys are. Not to mention on time! Exceptional service!

  • Review 33 (2020-11-02 - Rating: 5)

    Sam,Xavier, Julian and Oscar did a tremendous job, very professional and will definitely use them and recommend them again!

  • Review 34 (2020-09-24 - Rating: 5)

    Rashad Kennedy did a great job and was very helpful, friendly, and professional. He was very patient to answer all my questions.

  • Review 35 (2022-04-13 - Rating: 5)

    From when I placed the call to the service day and pick up day the whole team was great. Thank you Renee for everything! I couldn’t be happier 😊

  • Review 36 (2020-11-23 - Rating: 5)

    Kevin and the team were very knowledgeable, professional and responsive. Did a good job and explained everything clearly.

  • Review 37 (2020-11-23 - Rating: 5)

    Felton did and excellent job , he was efficient and professional and very helpful, I highly recommend him .

  • Review 38 (2020-11-14 - Rating: 5)

    Sam and his crew were the best and very professional and would recommend them to all my friends!

  • Review 39 (2023-01-12 - Rating: 4)

    This company came in when they said they would, evaluated the problem and abated it as quickly as they could. I was pleased with the services they performed.

  • Review 40 (2021-01-04 - Rating: 5)

    Felton & Desmond were on-time, super professional and we would use them again!

  • Review 41 (2020-10-21 - Rating: 5)

    Fire and water team (Mirian Reyes) were very nice and professional. Would recommend!

  • Review 42 (2021-01-18 - Rating: 5)

    Rashad came out he was very helpful and understanding with my process.

  • Review 43 (2020-10-08 - Rating: 5)

    Rashad Kennedy was very professional and courteous and responsive.

  • Review 44 (2023-01-07 - Rating: 5)

    Professional and on time. Great work and communication.

  • Review 45 (2022-11-13 - Rating: 5)

    Great work, Jeffrey and Chantelle

  • Review 46 (2020-08-28 - Rating: 5)

    I truly appreciate the service and professionalism.

  • Review 47 (2022-07-08 - Rating: 5)

    The representative was prompt and professional.

  • Review 48 (2022-07-06 - Rating: 5)

    Adrian is great to work with

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