SERVPRO of Sugar Land

Photo of SERVPRO of Sugar Land

Located in Houston, Texas

Address: 740 Industrial Blvd, Sugar Land, TX 77478, United States

Phone: +1 281-313-1338

Rating: 4.4

Services

  • On-site services
  • Wheelchair-accessible car park

Categories

  • Air duct cleaning service
  • Water damage restoration service
  • Building restoration service
  • Carpet cleaning service
  • Cleaners
  • Fire damage restoration service
  • Waste management service

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-19 - Rating: 5)

    Rafael Cuello handled most of the remediation, helped with the packing and moving process, and handled much of the demolition for our home that had sustained water damage from a sewer backup. Rafael was my main contact for most of that whole process. He was extremely good at communicating with me, providing progress updates and coordinating appointments. He listened very carefully to my requests concerning any special needs related to property security and access and responded appropriately. I hope I never have need for these services again, but if I do, I would like to have someone as conscientious and responsive as Rafael to work with.

  • Review 2 (2025-02-21 - Rating: 5)

    We had extensive water damage at our home. I was pleased with SERVPRO of Sugar Land. Victor and his team were super professional and helpful in making sure all aspects of mitigation were addressed in a proper and timely manner. Ask for Victor Saracho because his professionalism, expertise and his dedication to help is outstanding. Thank you and your team for all your assistance.

  • Review 3 (2025-03-01 - Rating: 5)

    AMAZING and EFFICIENT service! This is our second time using Servpro and they provided the same top notch service as before. Technicians Eric and Alexis were very thorough with their inspection! They carefully moved any items to assess water damage in all areas, consulted with me as needed and provided a detailed report to be given to the insurance company of damages they found. Their exceptional professionalism and job knowledge provided calmness for me during a stressful time! Highly recommend Servpro!!

  • Review 4 (2025-02-14 - Rating: 5)

    In such a devastating time for my family and I, workings with SERVPRO of Sugarland was a light in the darkness. Brandon M. the mitigation team manager for my property was EXCEPTIONAL. He went above and beyond, trying to ensure I was informed and had the ability to make sound decisions. He worked with my insurance company and did everything by the books, keeping me informed every step of the way. He showed up for me with an entire team after my insurance company paused the mitigation for 5 days because they wanted to conduct an inspection, 9 days into the water damage claim being filed.On the day of the inspection with the insurance company, Brandon walked with my adjuster, showing him everything that needed to be removed and why. After receiving full approval to continue, Brandon was there working diligently every single day. He continued to keep me informed and communicated with my insurance adjuster regularly. His team conducted 2 foot flood cuts in nearly 5 rooms/areas of my home and took up the continuous flooring through the area as well. They put up necessary coverings, cleaned and made sure the home was dry so we could do our build back.I hope and pray I never have to deal with a loss in my home again, but if I do or hear of anyone going through what I have had to go through, I will 1000% be calling SERVPRO of Sugarland to do the work.

  • Review 5 (2025-01-16 - Rating: 4)

    We experienced a water leak in one of our closets late in the evening. The carpet in our closet was soaked, and we could not figure out where the water leak was from since there was no water spots on the ceiling or walls. My husband contacted Servpro, and we received immediate response. The technicians quickly identified and resolved our problem. We were very impressed with their service, and we highly recommend Servpro!

  • Review 6 (2025-02-20 - Rating: 5)

    Servpro of Sugarland just recently helped me in one of my properties and they not only did an excellent job, but they accommodated to my difficult schedule. I highly recommend them. Ask for Victor Saracho. He is very professional and helpful. Thank you Victor.

  • Review 7 (2025-02-20 - Rating: 5)

    Alexis Gonzales and his crew did a wonderful job in packing us back into our home. I was initially informed that the pack in will take approximately 3 days because there was so much that was packed out, but they finished it in one day! They worked fast, very efficient, and very well organized. We opted for them to unpack and they did not disappoint. Nothing was broken or damaged. They carefully and perfectly put together the dining room, breakfast area, and bedroom furniture. I highly recommend ServPro and hopefully the next customer will get the same experience as we did.

  • Review 8 (2025-02-14 - Rating: 5)

    We had a water loss at the commerce green and Servpro of sugar land sent out Erick an amazing supervisor. He communicated very well throughout the whole process and was very attentive to our needs. Erick was able to provide quick and amazing work, I will be using Servpro in the future for any other work.

  • Review 9 (2023-08-02 - Rating: 5)

    It goes without saying that an unexpected flood in one of my most expensive assets, my historic home, is going to be a stressful situation. As soon as my insurance referred me to ServePro, I left the moisture remediation in their hands once I met with my team lead, Kenny. He was responsive and his team was professional, knowledgeable and kind and courteous. Kenny kept me informed of the process, set reasonable expectations and gave me the information I needed as I interviewed contractors to determine scope of work. I am thankful Kenneth and his team were referred to me. Their work was of a high quality. I can’t comment on cost because my insurance company handles that directly with ServePro 🤷🏼‍♀️

  • Review 10 (2024-08-09 - Rating: 5)

    I called ServPro of Sugar Land in the middle of the night after Hurricane Beryl hit my home causing wind and water damage. The next morning, Rafael and his crew arrived at my house. Rafael was amazing. He analyzed the damage and made a plan for mitigation. He explained the process to me. Then he and his crew immediately got to work. They were in and out over the next two weeks, always working efficiently and very hard every minute they were here. He was an effective communicator every step of the way. Rafael demonstrated extensive knowledge while also showing compassion for my losses. Thank you Rafael.

  • Review 11 (2024-07-18 - Rating: 5)

    After hurricane Beryl, I was left with a large pecan tree in my roof, and damage to the second floor ceiling and carpet. I reached out to SERVPRO quickly to get on the list because I knew many people in the area had damage from the storm. RJ got a team out the very next day and Brendan was my primary contact. His professionalism was top-notch. He explained every step with patience and consideration. He and his team were very careful to remove only what was necessary to prevent further damage. When I had to reach out multiple times because of continued leaking, Brendan and his crew did a spectacular job making time to come back quickly to remove affected materials. I want to compliment SERVPRO on making this whole process so much easier and as painless as possible! Thank you! I would highly recommend Brendan, and SERVPRO if you experience residential water damage.

  • Review 12 (2025-02-14 - Rating: 5)

    Servpro and Brandon were great to work with from beginning to end. Very trustworthy and professional!

  • Review 13 (2024-06-21 - Rating: 5)

    I recently hired them, and I couldnt be more pleased with the results. From the initial consultation to the final walkthrough, their professionalism and attention to detail were evident. Daniela and her team, who went above and beyond to ensure every nook and cranny was spotless. Their friendly demeanor and dedication made the entire experience seamless and enjoyable. If youre looking for top-notch cleaning services, I highly recommend. Thank you, for your outstanding work!

  • Review 14 (2024-05-09 - Rating: 5)

    Rafael is a trustworthy and honest man. He was always aware of everything and provided solutions to my problems. I am delighted with the great level of knowledge that this man has. It is refreshing to see his knowledge and diligence in getting things done. I highly recommend this amazing team to restore any damage you’ve faced! Highly trained staff who care deeply about the families and businesses they serve..!!

  • Review 15 (2024-05-06 - Rating: 5)

    Jesus was the best, showed up professionally and guided me through the hole mitigation and water damage with the insurance company, always being communicative with me!They ended up packing the house and making sure my insurance company covered everything that needed to be done!I don’t know about the prices because the bill everything to my insurance company directly which is the best thing because I really hate dealing with all those things... So they eased all my worries and were really helpful!Thank you SERVPRO!

  • Review 16 (2024-06-20 - Rating: 5)

    On the weekend 5/19/2024 I faced a crisis with my water heater leaking located in the attic, it affected my entire home and I had standing water in my first floor. Thankfully Servpro sent Brandon and Erick to help and they got to working as soon as they got there. Brandon has been very communicative during the whole process and clears up all my concerns. If you ever go through a water loss I would definitely recommend Servpro, they do an amazing job!

  • Review 17 (2024-06-06 - Rating: 5)

    I recently used SERVPRO of Sugar Land and was extremely satisfied with their work. Daniela Hernandez and her team were professional, efficient, and thorough. They made a stressful situation much easier to handle. Highly recommend their services!

  • Review 18 (2024-05-31 - Rating: 5)

    We were hit by the May 16 derecho in Houston, TX and I know the entire process is fluid and overwhelming. Daniela, RJ and their packing/ moving team were professional and handled all our items with care. They answered all our questions happily. Itll take them about 4 business days to complete this process then come back to demo our home after our general contractor completes the roof repair. The communication has been on point and even though theyre through our insurance and we pray we dont have to use them in the future if you do need similar thorough services then theyre the people to call.

  • Review 19 (2024-06-18 - Rating: 5)

    Great service. The staff did an awesome job. They were very delicate with my belongings. They know what they’re doing. Big shoutout to Daniela, she made sure that everyone had their job done, clean and organized.

  • Review 20 (2024-04-11 - Rating: 5)

    This location is absolutely amazing. Daniela and her team were so great to work with! Our house flooded and they were so nice and helpful working with my insurance. They packed my house up so neatly and carefully. I was so impressed!

  • Review 21 (2024-04-12 - Rating: 5)

    Alejandra and Her Crew did an excellent job! Arrived exactly on time which I loved! The communication and team work they displayed while working was superb! Would definitely recommend asking for her.

  • Review 22 (2024-08-13 - Rating: 5)

    We recently had water damage. We hired Rafael and Alexis to help us with the damage. They were very helpful and accommodating. I highly recommend this team.

  • Review 23 (2024-06-23 - Rating: 5)

    I loved the communication and dedication that Brandon and Erick showed when responding to the crisis I went through. I can really say this company did a wonderful job throughout the whole process, thanks to Brandon and Erick I won’t hesitate giving them a call for future services.

  • Review 24 (2024-04-30 - Rating: 5)

    The manager, RJ, as well as Rafael and the rest of their field crew were all very professional, courteous and thorough. I would recommend ServPro to all of my family and friends. Definitely the right company to use when going through a water damage restoration project. Thank you RJ, Rafael and team!

  • Review 25 (2024-06-21 - Rating: 5)

    Had the privilege today to speak to Becca to schedule work. The office personnel at the Sugarland office is very knowledgeable very helpful. Very caring. Not to mention the pleasure of dealing with RJ who went above and beyond thank you guys for everything !

  • Review 26 (2024-06-29 - Rating: 5)

    I started talking with SERVPRO on 06/24/24 and signed the contract for mitigation on 06/27/24. Jesus Bastardo of SERVPRO seems to be a professional person and also helpful. He explained what could happen in the mitigation phase and answered our questions. It is a long way to complete the project and will complete it satisfactorily.

  • Review 27 (2024-02-05 - Rating: 5)

    Having to deal with water damage to your home can be very overwhelming and stressful. Brandon and his team were very understanding and supported with the situation. They all worked as a Team to get the job done. Brandon communicated every step that was getting done. Highly recommend ServPro

  • Review 28 (2024-01-25 - Rating: 5)

    Incredibly responsive and professional. The techs kept us well-informed throughout the mitigation process and were patient with our *many* questions. Our home is as good as new and we couldnt be happier. Thank you Servpro!

  • Review 29 (2024-07-29 - Rating: 5)

    RJ and his team were a pleasure working with. All were communicative, knowledgeable and helpful. Will be recommending them to family and friends.

  • Review 30 (2024-02-23 - Rating: 5)

    The agents came out quickly and got the ball rolling. They took care of business and handled the problem while respecting our property. Jesus is a top-shelf tech.Thanks for all you did.

  • Review 31 (2023-07-18 - Rating: 5)

    We had a small leak behind a wall leaking from the shower pipes but it led to big problems since it was hidden. Our team cleaned up and cleaned out all of the mold and mildew. Removing all the problem areas promptly and completely and they also ran important dehumidifiers and sprayed with the proper chemicals to ensure no future problems from this existing event. We were completely impressed with their professionalism and communication.

  • Review 32 (2025-02-11 - Rating: 5)

    Fast response team and very high Quality work will recommend this to family and friends

  • Review 33 (2023-10-31 - Rating: 5)

    These guys came fast, and just nailed it!!! Kenneth was guy in charge for our project and he was attentive, responsive, and actually had a sense of humor!! Love seeing people really take their jobs seriously. Thanks again Servpro!!!

  • Review 34 (2023-08-05 - Rating: 5)

    Highly recommended! If your home or business has suffered a water, fire, mold or biohazard loss, call this Servpro. They are the best. They have helped us with our building that recently experienced a large loss due to a sprinkler malfunction. Brandon, Andrew and Wayne came out on Saturday to make sure we were back in business on Monday! Thanks!

  • Review 35 (2024-03-04 - Rating: 5)

    The team were extremely professional, had great communication, and very informative. They kept me up to date on the process and they helped ease my mind by providing me with answers to all my questions. Thank you to the team and staff at servpro, yal made this process easy for me and my family.

  • Review 36 (2022-04-06 - Rating: 5)

    The General Manager Andrew, was a great help throughout the process of my home repair! Very professional, and the team was timely. I would definitely use them again if I ever need water repair.

  • Review 37 (2024-05-10 - Rating: 5)

    RJ Hartman is amazing! I am so happy that I got him to help me with everything I needed. Definitely keep asking for him to get help!!☺️☺️☺️

  • Review 38 (2021-11-02 - Rating: 5)

    Servpro of Sugar Land exceeded my expectations when it came to handling my recent water damage. They were very communicative, responsive, and efficient. The crew was also neat and clean when it came to mitigation. I’d definitely use them again if the need arises.

  • Review 39 (2020-08-08 - Rating: 5)

    All the staff were very happy and like their job and each other’s company to work with. Very easy to work with! Stayed on schedule and always called me to keep me in the loop of what was scheduled for the day. I would recommend them and use them again in case of another unfortunate incident.

  • Review 40 (2024-07-01 - Rating: 5)

    Brandon and Eric did a great job. They were very professional, respectful, and paid attention to details.

  • Review 41 (2021-03-02 - Rating: 5)

    Mark Hart and his team saved our buildings after disaster freeze Feb2021! Well resourced and knowledgeable in every aspect of our needs. My first call was my best call in contacting ServPro Sugar Land.

  • Review 42 (2021-10-04 - Rating: 5)

    Had water damage to our ceilings from the AC drip pan overflowing in the attic. The team came in quickly cleaned out all the wet insulation and drywall and taped it back up until the contractor could come and repair it.

  • Review 43 (2022-06-22 - Rating: 5)

    When part of my home flooded I thought there was no way it would look normal again. Servpro out did themselves!!! Showed up on time and did a wonderful job! I highly recommend using them for any damage clean up or repair!

  • Review 44 (2020-02-28 - Rating: 5)

    I cannot express my gratitude to Servpro Sugarland enough. I had a huge mishap with a water spill and they literally SAVED the day! They pay attention to details and follow up to ensure the best quality of their work. Thank Servpro for your amazing customer service.

  • Review 45 (2016-09-24 - Rating: 5)

    I sadly had a minor fire occur in my two story house. The project managers came out and explained to me what would be done. (They were very polite and friendly and answered all of my questions) a group of 4 ladies came out for 2 days and worked their tails off, cleaning both stories of my house top to bottom. Constantly asking me if I was pleased with the job. I have NEVER seen or smelled a house so clean! I am beyond thankful for their hard work, especially while dealing with the emotional stess from the fire. Thank you Servpro!!!!

  • Review 46 (2021-10-28 - Rating: 5)

    My home was affected by hurricane ida. My roof was blown away my home was inhabitable i was overwhelmed and feeling hopless serve pro if sugar land came and put all my worries to rest outstanding job and crew his name was angel which he was forever grateful

  • Review 47 (2024-03-13 - Rating: 5)

    RJ was amazing! Him and his crew helped me out so much!

  • Review 48 (2024-07-31 - Rating: 5)

    Dependable, trustworthy, professional workers. All is completed with efficiency & proficiency.

  • Review 49 (2022-02-02 - Rating: 5)

    The man in charge of the crew answered all of my questions and redponded right away to all of my calls. He had a big smile. The crew was very good too.

  • Review 50 (2023-07-28 - Rating: 5)

    This is the best Servpro/Restoration business in all of Houston Metro Area. If you have a Fire, Water or Mold loss at your home or business you need to

  • Review 51 (2024-03-04 - Rating: 5)

    Servpro always has a great standard. This location especially has a great attitude and work ethic.

  • Review 52 (2021-04-23 - Rating: 5)

    This team was so professional and helpful. I strongly recommend the Sugar Land team- have used another Servepro team and found this team in sugar land to be far superior.

  • Review 53 (2018-09-30 - Rating: 5)

    I used another ServePro location and experienced good results. A problem later surfaced and it has been frustrating, but SerPro Sugarland very nicely intervened to help get my issue resolved.

  • Review 54 (2022-04-25 - Rating: 5)

    Mold in bathroom in house I just bought. The remediation crew were very nice and professional. They also did a great job

  • Review 55 (2024-05-11 - Rating: 5)

    Jesús and his team was really helpfully, thank you guys! 1000% recommend

  • Review 56 (2024-05-18 - Rating: 5)

    Jesus B. did a great job communicating with us and completing the job in a timely manner!

  • Review 57 (2024-05-15 - Rating: 5)

    We love our Team Hart Sugarland location

  • Review 58 (2024-05-24 - Rating: 5)

    RJ is very helpful and does a great job

  • Review 59 (2024-03-13 - Rating: 5)

    RJ and employees did an amazing job!

  • Review 60 (2022-11-30 - Rating: 5)

    Amazing work, love these guys and got the job done quick and clean. 5/5

  • Review 61 (2022-08-07 - Rating: 5)

    They were efficient and professional. Did daily inspections and checked equipment T.

  • Review 62 (2022-11-16 - Rating: 5)

    Needed flooring redone and this place was very efficient and very pleasing to see how simple and good the company was.

  • Review 63 (2024-03-18 - Rating: 5)

    Amazing customer service. Great attention to detail.

  • Review 64 (2022-11-30 - Rating: 5)

    They did amazing. In and out and the job looks great

  • Review 65 (2022-11-30 - Rating: 5)

    Extracted carpet pad and removed water. Technician was extremely kind.

  • Review 66 (2024-05-10 - Rating: 5)

    Rj is a great worker, I suggest it! 👍🏻

  • Review 67 (2022-07-12 - Rating: 5)

    Very good service . You turned in keys And I gave check to kenneth

  • Review 68 (2021-08-07 - Rating: 5)

    Servpro was amazing! Very helpful for someone that needed much advice!

  • Review 69 (2020-08-02 - Rating: 5)

    Quick and responsive. They did an outstanding job!

  • Review 70 (2022-11-16 - Rating: 5)

    Very friendly and efficient 10/10!

  • Review 71 (2017-04-11 - Rating: 5)

    Very professional and friendly manager. Will refer her to all my friends.

  • Review 72 (2020-10-10 - Rating: 5)

    Great team, highly recommended!

  • Review 73 (2022-07-11 - Rating: 5)

    Furniture storage. Very professional 👏

  • Review 74 (2021-11-03 - Rating: 5)

    Very satisfied with service provided.

  • Review 75 (2024-04-17 - Rating: 5)

    Very professional and knowledgeable.

  • Review 76 (2022-10-24 - Rating: 5)

    Did a good job.

  • Review 77 (2022-03-11 - Rating: 5)

    Professional and quality service.

  • Review 78 (2022-10-30 - Rating: 5)

    Freindly people.

  • Review 79 (2021-05-01 - Rating: 5)

    Very professional and knowledgeable.

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