SERVPRO of Southwest Dallas

Photo of SERVPRO of Southwest Dallas

Located in Houston, Texas

Address: 1133 S Madison Ave Building B, Dallas, TX 75208, United States

Phone: +1 214-463-5880

Rating: 4.9

Services

  • On-site services
  • Online estimates
  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Categories

  • Air duct cleaning service
  • Water damage restoration service
  • Building restoration service
  • Carpet cleaning service
  • Cleaners
  • Fire damage restoration service
  • Waste management service

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-18 - Rating: 5)

    Servpro answered my call the same day I needed them and came that very afternoon. Tyler was very informative and helped me solve my problem. I will recommend them for all your mold needs!

  • Review 2 (2024-05-13 - Rating: 5)

    Shane, Hugo and Michael were helpful, professional and empathetic when dealing with our water damage. Shane, in particular, provided excellent communication. Servpro was there the night of the leak and make follow up visits according to our schedule. Very impressed. Wish they could do the reconstruction.

  • Review 3 (2024-07-17 - Rating: 5)

    Our property in Dallas suffered significant water damage due to freezing weather plus water heater break down. Mr. Eric Coco and entire Servpro team did a great job and also treated our family with utmost courtesy. They responded very well to multiple urgent requests under difficult circumstances. All tasks were completed in professional and timely manner. We highly recommend Eric and Servpro Team. Thank you all.

  • Review 4 (2024-01-26 - Rating: 5)

    Shane and his team are five stars. I had a water leak in my utility room - I called late afternoon on Monday, and the team was at my house, as promised, at 8:30 on Tuesday morning. They were efficient and thorough. They cleaned up the water, removed the doors and baseboards, dried under and behind the walls. And they came back twice to check for any remaining moisture before removing the fans and driers on Friday. They also carefully moved, cleaned and replaced the bench and utility racks that were in the room when it flooded. All in all, competent and professional. As a homeowner, you hope never to need these services, but I am glad that I called on Shane for help when I did need help.

  • Review 5 (2025-01-17 - Rating: 5)

    Servopro was timely and helpful and honest with their recommendation. I’d recommend and call them again- thank you!

  • Review 6 (2022-11-17 - Rating: 5)

    Shane and his team came to our house within hours of our call for water damage mitigation services & made communication easy throughout the challenging time. They handled every interaction with professionalism and kindness. They even came on the weekend to check in and make sure the drying was progressing. Their help was invaluable in dealing with our insurance company too. We are beyond thankful for the Dallas ServPro team!

  • Review 7 (2023-06-05 - Rating: 5)

    Shane and his SERVPRO team are always my first call for restoration, floor surface maintenance, water extraction and clean up. He and his team are highly responsive, professional and treat our facilities as if they were their own.

  • Review 8 (2023-06-04 - Rating: 5)

    These guys are the absolute best. We had a water leak in our master bedroom. It came through the ceiling and onto our carpet. The Servepro team came out immediately and saved us from having massive damage, including mold issues. If you ever have water damage or need a giant cleanup, this is the team to call. They are polite, thorough, and won’t leave until the job is done. Give them a call, you won’t regret it.

  • Review 9 (2024-02-01 - Rating: 5)

    Linda French and her teams are absolute life savers. They have done amazing work getting out home back in livable conditions. What a fantastic group of people. Highly recommended.

  • Review 10 (2023-09-24 - Rating: 5)

    Shane and his team were a huge help on a very time sensitive project for me. They came out within an hour of speaking with them and took care of everything. They truly saved the day! Can’t thank y’all enough!

  • Review 11 (2023-10-14 - Rating: 5)

    We have been very pleased with the service and attention we received from Servpro following a fire in our building, which caused us to be dislocated for two years. When we were ready to return, Servpro made numerous trips to deliver our things as needed. Also their price was reasonable.

  • Review 12 (2023-10-20 - Rating: 5)

    If we could give them 10 stars, we would! Servpro of Southwest Dallas is doing Gods work, supporting families in the community faced with unexpected hardships. Shane Meyer and the entire team at SERVPRO Southwest Dallas truly go above and beyond to help navigate families in difficult situations. Keep up the amazing work!

  • Review 13 (2024-06-07 - Rating: 5)

    Tyler has been great through out our process and is very knowledgeable. He was able to find additional damage my previous mitigation company did not find.

  • Review 14 (2021-04-15 - Rating: 5)

    Our office flooded on a Sunday while no one was around. We called Servpro and within hours they were onsite working. Things were handled quickly and professionally. I was very impressed with the amount of technology they had with them each check-in. There was no guessing if we still had moisture or water damage, they had machines showing we still did. This to me was highly appreciated knowing our employees would have a safe work environment to return to and that no one was guessing on such an important safety matter.Thank you for the hard work and for going far beyond our expectations of professionalism.

  • Review 15 (2023-09-16 - Rating: 5)

    You guys are the tops! My only regret is I forgot the gentlemans name who quickly responded with a home visit from my call on same day. He was a wealth of info and took a large weight off my shoulders. I am very grateful to this gentleman from the ServePro SW Dallas office. Thank you!

  • Review 16 (2023-03-16 - Rating: 4)

    The gentlemen from ServPro were so polite and helpful. They bent over backwards to help in any way they could. They knew that insurance wasn’t paying for my issue, so they offered to tell my contractor how to do some of the remediation (that ServPro would otherwise have done) to help costs. I was so impressed (and so was my contractor) with how much guidance and help they were willing to give. They were exceedingly pleasant and polite the entire time.Thank you!I did have some issues with their headquarters and billing, but that wasn’t the fault of this particular office/branch.

  • Review 17 (2024-09-24 - Rating: 5)

    The whole team and experience was great! Went above and beyond! If I could give 10 stars I would!

  • Review 18 (2023-09-12 - Rating: 5)

    Shane is a great guy to do business with. Give him a call and his team will take care of your project. They are great to work with and you won’t regret it!

  • Review 19 (2020-07-24 - Rating: 5)

    Shane was very helpful and informative with my questions over the phone and graciously came over in a very timely manner to provide an expert second opinion. His professional advice gave us the information we needed to confidently ask for management to take further precautionary steps than they were originally willing to do and they agreed to do them. Thanks to Shane, we will have peace of mind regarding the full extent of the issue and that the necessary steps were taken to protect our home and our health. Thank you, Shane, and ServPro!

  • Review 20 (2022-01-25 - Rating: 5)

    Shane, Nick and team at Southwest SERVPRO OF DALLAS did an outstanding job of total spotless clean out of a very messy house.Super polite, diligent, and knowledgeable.I would, and will, use them again.Do not hesitate if you have a problem.A sincere Thank You.

  • Review 21 (2020-01-10 - Rating: 5)

    There is never a good time to have a leak, but during the holidays is especially bad! Between Christmas and New Year’s, I started showing signs of a leak in my living room. It started with water outside, moved into dampness under a window and then water seeping up from the flooring. I called ServPro SW Dallas, not only did they have same day availability, but they showed up on time and started work right away. They provided a clear plan to manage the existing water, had great recommendations for a plumber and a contractor to fix the damage. Shane and Kevin were very professional, made me feel at ease in a very stressful situation and showed up on time, every time! I feel like they went above and beyond. When it comes to working with contractors, these guys are one of the best!

  • Review 22 (2020-02-21 - Rating: 5)

    Awesome team of professionals. They know what they are doing, and trust them when they say Well take care of you. Shane and Tyler treated us like family and insured our home would be greatly taken care of. Thanks guys!!. We will definitely recommend you to all our family and friends.

  • Review 23 (2020-03-21 - Rating: 5)

    Shane of SERVPRO saved the day! With lots of rain we received overnight, our property overflowed and with more rain on the way. Shane was able to extract all the water. He was very professional, and punctual! I called at 2 he arrived by 4:30. I would highly recommend Shane with SERVPRO!!!

  • Review 24 (2021-10-27 - Rating: 5)

    After a rainstorm I contacted SERVPRO of Southwest Dallas at 8 am in the morning because of water in my closet. They were at my house at 10 am with thermal cameras, dryers, and dehumidifiers. They came back every day for 3 days to check on the progress of the drying. They were completely professional and cleaned up after themselves. I highly recommend SERVPRO of Southwest Dallas for water damage cleanup.

  • Review 25 (2024-04-18 - Rating: 5)

    The inspector was extremely professional and helped me understand my home’s crawl space problems. Very grateful for their help and would gladly use their services again.

  • Review 26 (2020-06-15 - Rating: 5)

    My washing machine backed up and turned out it was flooding water into wall and under flooring. Shane was the tech that came out. Using his detectors, he was able to detect where there was water in walls and floor. He explained issue and showed where issue was and what needed be done. They removed damaged area and used equipment to dry and reduce further damage. Trust worthy, thorough, and would recommend to others.

  • Review 27 (2020-06-22 - Rating: 5)

    The was a fire in my condo building and my unit suffered from smoke smell/damage. Shane went above and beyond in every aspect of the job. They got to work on my unit faster than the unit across the hall from mine - that actually had the fire and was using a different company. Extremely professional, punctual and let me know what they were doing and why every step of the way. They will be my first call if I ever need damage control again. I cannot say enough great things about them.

  • Review 28 (2020-01-12 - Rating: 5)

    Shane and his team at Servpro were AMAZING! When our water heater busted on New Years Day, we called Servpro for help and had help within the hour. The quality of service and true professionalism that we received is to be commended. I highly recommend Servpro and will use them again (hopefully I wont have to) if need be.

  • Review 29 (2021-02-11 - Rating: 5)

    Could not more highly recommend ServPro of Southwest Dallas! We are a non-profit in South Dallas that experienced flooding in our building. ServPro came out immediately when we called and ensured that we were well taken care of! They went above and beyond and were professional and kind in every interaction. Could not recommend them enough!

  • Review 30 (2020-02-19 - Rating: 5)

    This SERVPRO team was incredible for us. We had a water leak behind the tub in our bathroom, and the guys were out as soon as I called them. A few days later, no sign of moisture anywhere near where the leak happened. I would 100% recommend these guys!

  • Review 31 (2022-05-23 - Rating: 5)

    Thank you so much to Tyler, Shane, and the crew for their prompt responses, kindness, and quality work!! Serv pro truly made a nightmare situation bearable and let me feel safe again in my home. I am so grateful and cannot recommend their team more highly.

  • Review 32 (2020-10-06 - Rating: 5)

    Shane and Tyler are so helpful! They are so patient in answering all my questions during my mitigation process. That one time, I had concerns in the middle of the night, so I called Shane. He is still answered all my questions to help relieve my stress. They provided the best service. Thank you again!

  • Review 33 (2019-10-02 - Rating: 5)

    SERVPRO did a great job of quickly coming and doing mold remediation! Very flexible and professional. Tyler and Shane did a fantastic job of keeping me in the loop and were really pleasant to work with.

  • Review 34 (2020-01-13 - Rating: 5)

    Tyler showed up right on time as scheduled. He took a look at a mold issue we were having, did a moisture test and gave us his recommendations. He did not charge us a service charge and was very helpful. Would definitely recommend SERVPRO and will call them again if we have issues.

  • Review 35 (2023-09-26 - Rating: 5)

    Super helpful. Came out to do an in-depth assessment. Guided us on next steps. Gave expert advice for a minimal fee. It was clear our technician consulted us as our ally, not as our salesman.

  • Review 36 (2019-08-16 - Rating: 5)

    Im a real estate developer in Dallas. Theres no one else Ill ever use again other than Shane and his team. Really great staff - communicate very well, are very timely, and do what they say theyre going to do.

  • Review 37 (2019-06-11 - Rating: 5)

    I was out of town -- had to rush out after I noticed some leaking into my home and down my wall. Shane and crew took EXCELLENT care of me and kept me informed EVERY step of the way. Would recommend their operation every day and twice on Sunday!

  • Review 38 (2020-11-12 - Rating: 5)

    Couldn’t have asked for better or more professional company. Tyler and Shane, as well as all the service personnel were knowledgeable and helpful. They explained the process throughout and provided a full report with pictures at the conclusion. Just can’t say enough good things about ServPro of Southwest Dallas!

  • Review 39 (2022-06-10 - Rating: 5)

    Fantastic company with fantastic customer service. We had our crawlspace under our house flood and they made getting it dried and treated for mold a breeze. Would give more than 5 stars if I could

  • Review 40 (2023-04-11 - Rating: 5)

    Excellent service! Actually came out on Christmas Day to immediately begin remediation of water damage. Quality owners who you can trust to be fair, honest and finish the job to your satisfaction.

  • Review 41 (2020-03-30 - Rating: 5)

    Shane was very helpful with getting items we had damaged in a fire cleaned/restored. They were able to salvage pretty much everything and none of the cloths had any sort of smoke or fire smell. Very satisfied with everything

  • Review 42 (2019-03-13 - Rating: 5)

    This water damage restoration company in Dallas helped out my aunt and I wish to thank them. There was a huge flood over by the corner of Alaska and Georgia Avenue which destroyed my aunts property. Not only was there water damage but mold had set in.My aunt, who is deaf, had me look up some water damage restoration companies in Dallas. nobody answered the call except for this servpro in Dallas.From the operator on the phone to the technicians that arrived to start the damage cleanup...everyone was professional. My aunt Beverly was also worried about dealing with her property insurance, but this servpro in Dallas also helped her out. We had no issues with the water damage repairs and her insurance was taken care of. Thank you to your team.

  • Review 43 (2019-03-02 - Rating: 5)

    Great experience! Shane was courteous, explained the process in detail, and completed the work within the expected timeline. I appreciate when people show up on time and deliver what was promised. Would use them again!

  • Review 44 (2019-06-06 - Rating: 4)

    Very professional Dallas local business. My child flushed his pajamas down the toilet and it ended up flooding 1/4 of the house. They didnt hesitate to get the job done. Everything looks good as new. Thanks Dallas Servpro.

  • Review 45 (2020-06-18 - Rating: 5)

    Tyler was great. Wore a mask and was conscience of distance the whole time whole still being friendly and warm. He was honest about the situation and very obviously was trying to help us solve the problem and not sell us a service.

  • Review 46 (2022-11-03 - Rating: 5)

    Tyler came out and done an outstanding job in evaluating our home. He was professional and knowledgeable.

  • Review 47 (2019-06-06 - Rating: 4)

    Thanks servpro Dallas, Texas!! These guys came to my office building at 5am with an entire crew to cleanup the water damage. They handled and dealt with the property insurance to get the job expedited. Our Dallas office is back in business thanks to servpro in Dallas.

  • Review 48 (2021-01-11 - Rating: 5)

    Servpro of Southwest Dallas cleaned the vent lines of my Dryer. I would highly recommend their services, and definitely call them again!

  • Review 49 (2023-07-07 - Rating: 5)

    They did a fantastic job, cleaning curtains, furniture, and carpet. Punctual, polite and super neat and tidy. I would wholeheartedly recommend them.

  • Review 50 (2022-03-23 - Rating: 5)

    Amazing company, super professional and knowledgeable. They went above and beyond not only focusing on their area but recommending solutions for other issues inside my propertyWill definitely work with them again!!

  • Review 51 (2020-12-23 - Rating: 5)

    Highly recommend this specific ServPro. Incredibly prompt, service was done with no hiccups and invoiced with several payment options!

  • Review 52 (2019-08-16 - Rating: 5)

    Great service, good people. Ill use them again and again! Shane and Tyler were amazing!

  • Review 53 (2019-12-03 - Rating: 5)

    Thank you to Shane and Tyler for an amazing job. All the information you shared with us was so helpful. Would highly recommend.

  • Review 54 (2022-12-07 - Rating: 5)

    I called, they came, they conquered. They were fantastic and my home is back in shape. Thank you!

  • Review 55 (2022-07-27 - Rating: 5)

    Derek and team were so amazing! He went above and beyond in a very stressful time.

  • Review 56 (2024-04-26 - Rating: 5)

    Fast and great with communication and follow through. Unplanned emergency flood

  • Review 57 (2023-07-13 - Rating: 5)

    Shane was so helpful! I would definitely call again!

  • Review 58 (2020-11-21 - Rating: 5)

    Use them often. Extremely responsive, very professional, and know what they are doing. Highly recommend.

  • Review 59 (2019-02-04 - Rating: 5)

    They did an amazing job and will do the same for you!!

  • Review 60 (2022-04-29 - Rating: 5)

    Very prompt response time by polite and professional staff. Highly recommend

  • Review 61 (2023-09-09 - Rating: 5)

    Great personal friendly response

  • Review 62 (2022-01-05 - Rating: 4)

    Quick attention and friendly treatment, only the reduced maneuvering yard for 53 boxes

Similar Organizations