SERVPRO of Southeast El PasoButterfield

Photo of SERVPRO of Southeast El PasoButterfield

Located in Houston, Texas

Address: 1212 N Yarbrough Dr #107, El Paso, TX 79925, United States

Phone: +1 915-234-2679

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Appointment required

Categories

  • Air duct cleaning service
  • Water damage restoration service
  • Building restoration service
  • Carpet cleaning service
  • Cleaners
  • Fire damage restoration service
  • Waste management service

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-30 - Rating: 5)

    I recently had the pleasure of working with SERVPRO for some mitigation services, and I cant recommend them highly enough. From start to finish, the team was professional, efficient, and compassionate during what was a very stressful time. Joshua, Danny, and Arnold were exceptional. Not only did they know exactly what needed to be done, but they also took the time to explain everything clearly, making sure I felt comfortable and informed throughout the process.Its incredibly reassuring to know that there are companies like SERVPRO that you can count on when things go wrong. They went above and beyond to take care of the situation with a level of care and professionalism that truly stands out. If youre ever in need of mitigation services, I wouldnt hesitate to call them! Thank you to the entire team for making a tough situation much easier to handle.

  • Review 2 (2024-11-13 - Rating: 5)

    Carlos Jiménez and Julio Ortega were awesome. Called two other emergency water damage companies and Servpro was at my place in a little over an hour with equipment to asses the damage and begin the drying process. Following day cut out the wet drywall and the plumber was able to fix the leak. Everything was EXTREMELY fast, very professional work, very consistent about cleaning everything. Communication was also great, would get a call or text about anything and everything. I was on the loop the entire process. Thank you guys. Top notch work.

  • Review 3 (2025-02-03 - Rating: 5)

    Water Heater broke when I was not home. Insurance authorized your company to clean up the moisture. Lance, Julio, Jacob, Christina, and Josh, were here and they were all professional, thorough, knowledgeable, respectful, patient, very well trained and worked as a team. Thank you for them And the service they provided. They answered all my questions, clearly. You have a good team there! Please have people call and leave message, or text first, so we can call them right back. Lance did answer my calls! Good Job!

  • Review 4 (2025-01-01 - Rating: 5)

    I recently had a significant water heater failure that resulted in flooding two bedrooms and my garage. In the midst of this stressful situation, SERVPRO came to our aid, and I am incredibly thankful for their exceptional service. Jacob M and his technician Arnold N were outstanding from start to finish.From the moment they arrived, it was clear that they were highly skilled and professional. They quickly assessed the damage and immediately began working on a plan to mitigate the flooding. Their efficiency and attention to detail were impressive. They worked tirelessly, ensuring that every bit of water was removed and that the affected areas were thoroughly dried.Jacob and Arnold were not only professional but also compassionate and understanding of the distress we were experiencing. They took the time to explain each step of the process, which helped ease our anxiety. Their dedication to their work and to helping us restore our home was evident in everything they did.Thanks to their hard work and expertise, our home is now dry, clean, and back to normal. I cannot thank Jacob and Arnold enough for their outstanding service. SERVPRO truly went above and beyond, and I highly recommend them to anyone in need of restoration services. Thank you, Jacob and Arnold, for turning a difficult situation into a manageable one and for your exceptional service!Happy New Year!

  • Review 5 (2025-02-07 - Rating: 5)

    Very pleased with todays hard work from the Servepro team at our home. Great leadership from Joshua and Daniels demo team got it all done in one day. They put plastic to contain the area and took all necessary precautions to do a clean job. Great job Servepro!

  • Review 6 (2025-01-18 - Rating: 5)

    Highly recommend Servpro! I had a water loss in my home during after hours and they responded quickly and professionally. Joshua and Armando arrived promptly, assessed the damage, and started the restoration process immediately. They kept me informed every step of the way, explaining everything in detail so I knew what to expect.

  • Review 7 (2025-01-29 - Rating: 5)

    What an awesome experience in the face of a disaster in my house. We had a pipe burst under the slab and we are so glad that State Farm has ServPro as their top, go-to service provider. The mitigation team showed up and got right to work. Joshua and his team, Arnold a tech that didnt seem to stop moving, along with Danny who was a temp but was definitely on board really made me feel like they had this under control! Its so good to see your house being taken care of amid the chaos of water coming through the tiles in the middle of the night. Thanks ServPro for your team. Great experience - Tommy A.

  • Review 8 (2025-02-04 - Rating: 5)

    I had an excellent experience with Servpro, specifically Joshua, Armando, and Arnold, after my house flooded. They worked tirelessly to restore my home, putting in long hours and weekends to minimize damage. Their professionalism and communication made the process stress-free. Thanks to their hard work, my home looks as good! I highly recommend this team for any restoration needs. Thank you, Servpro!

  • Review 9 (2024-12-11 - Rating: 5)

    My water heater exploded and flooded my house but Josh, Armando, and Arnold came to my house and took care of it. I applaud their expertise, professionalism, and respect they offered as they helped me through a difficult situation. I was oddly calm through this ordeal much to the credit of the support they provided. Highly recommend if you are in a bind!

  • Review 10 (2025-01-31 - Rating: 5)

    Servpro conducted the water mitigation at our home following a burst pipe that resulted in water damage in multiple rooms. The Servpro crew (Carlos, Julio, and Armando) did a fantastic job with the mitigation and demolition work. They were polite, knowledgeable, and thorough from start to finish of the job.

  • Review 11 (2025-02-14 - Rating: 5)

    Joshua, Christina, and Julio were great! They explained everything and were very thorough and professional. They were sympathetic to our situation and worked diligently to get the job done.

  • Review 12 (2024-10-11 - Rating: 5)

    I highly recommend using Servpro should you ever need water remediation services. We recently had a leak which caused severe indoor water flooding and Servpro responded fast. Crew Chief Joshua E. & Armando N. were very professional and displayed high expertise when informing us of the water remediation services they were performing. They provided excellent customer service and were empathetic at a time of great stress for us. Follow up visits were also done by Carlos J. And Julio O. who also displayed a high level of expertise . They were kind enough to work around our hectic personal schedules. Thank you Servpro for your excellent services provided.

  • Review 13 (2023-08-03 - Rating: 5)

    I recently had the pleasure of experiencing Servpros exceptional service when I encountered water damage in my home. From the very beginning, the team displayed a high level of professionalism and attentiveness, making the entire process a breeze.The removal and drying of the damaged areas were executed swiftly and with utmost precision. Any concerns I had about potential mold growth were addressed promptly and effectively. Joshua Esquivel, in particular, stood out with his excellent communication skills and ability to explain the entire restoration process in a clear and concise manner. His expertise and in-depth knowledge truly put my mind at ease.Not only did Servpro excel in the technical aspects of their job, but they also went above and beyond by leaving my home cleaner than ever before. Joshua Esquivel, Carlos Jimenez and Julio meticulously took care of all the trash and debris, ensuring that my living space was restored to its original pristine condition.Furthermore, the service provided for water-damaged walls and insulation was outstanding. The team exhibited great attention to detail, ensuring that every nook and cranny was thoroughly restored. The end result surpassed my expectations, leaving me completely satisfied with their work.Overall, I cannot speak highly enough of Servpro and the exceptional service they provided. Their professionalism, efficiency, and dedication to customer satisfaction are truly commendable. I wholeheartedly recommend them to anyone in need of restoration services and am confident that they will exceed your expectations as well.

  • Review 14 (2024-12-06 - Rating: 5)

    Jacob & Julio were excellent in coming in and helping my family and I in packing all of our stuff after our water heater busted and flooded our house. 10/10 would recommend them again.

  • Review 15 (2024-10-11 - Rating: 5)

    I want to thank and acknowledge the excellent and outstanding work done by crew chiefs on site: (Carlos Jimenez,Joshua Esquivel,Jacob Marquez) and technicians on site: (Cristina Alarcon, Arnold and Armando Nevarez, and Julio Ortega including the care and efficient manor they took with our property.

  • Review 16 (2024-10-05 - Rating: 5)

    I found the ServPro crew including chief Joshua along with Juiio and Christina to be very efficient,courteous and diligent workers. Joshua was very effective in coordinating with my insurance company and keeping me informed on progress and plans for next steps.

  • Review 17 (2025-02-12 - Rating: 5)

    Jacob M & Jacob B OK the guys were fantastic here they just really really are and did their job really fantastic. I want to thank all of you Mrs. T.

  • Review 18 (2024-10-09 - Rating: 5)

    The employees of Servpro have done an awesome job, they are both fast and efficient which sevpro is lucky to have them. They answered all my questions, and had made this disaster bearable. Thank you your Service.

  • Review 19 (2024-05-23 - Rating: 5)

    Our experience with SERVPRO and especially Anthony Rivera (the crew chief assigned to our case) has been outstanding. Anthony has been very professional and detail focused taking great care to ensure that the best service is being provided. There have been multiple techs working with Anthony and they have all been great. Even though I hope to never have to work with SERVPRO again (dont want anything like this to happen again) our experience could not have been any better. Thank you for everything.

  • Review 20 (2025-02-05 - Rating: 5)

    I want to than SERVPROs fast and professional service. Within hours of contacting i had a great team on site that provided excellent service. I want to personally thenk Crew Chief Joshua and his technicians Arnold and Armando for their professional and amazing service. I can honestly say I feel confident their work ethic will bring positive and successful results. Thanks guys!

  • Review 21 (2021-01-21 - Rating: 5)

    They mean business. Were on the scene immediately, tackled the the big issue we had instantly. Outcome was beyond satisfaction. Their expertise was well welcomed. Highly Recommended! (Like it never happened)

  • Review 22 (2024-09-26 - Rating: 5)

    Within a short time from having a disastrous experienceThis company came in to reassure the family that they would personally take care of our familyIt felt like a trusted family friendCarlos Jimenez with his crew of Jacob Marquez Lance Tomasich Joshua Esquivel Julio Ortega Armando and Arnold Nevarez and Daniel Rodriguez gave 110% every dayThank you for all your hard work and support during this difficult time We are grateful for your experience in handling this issue when we were at a loss

  • Review 23 (2024-07-06 - Rating: 5)

    My waterheater leaked and flooded my house. Joshua E, the lead, and Arnold N were prompt, professional, knowledgeable, courteous and explained what the process was and what to expect. Joshua left me his cell phone number in case I had any problems or questions. I highly recommend Servpro!

  • Review 24 (2024-04-08 - Rating: 5)

    What a great crew! The week that Serve Pro of West El Paso was here doing fire mitigation work in our home was handled professionally. The great work of the entire crew, Jacob M, Danny R, Cristina A, and Jacob B , made the stressful situation of repairing fire damage in our home less stressful. We thank them for the fine job they all did!

  • Review 25 (2022-04-15 - Rating: 5)

    They did an amazing job so professional and wonderful customer service , cleaned up after every job they did in my home never left a mess. I highly recommend them they really did great and made sure my walls and floor completely dried to prevent my home from getting any mold . Thank you so much Joe,Lance,Carlos,Arnold and Danny!!!

  • Review 26 (2023-07-07 - Rating: 5)

    Carlos J and his crew worked with myself and my husband on our water removal after our water heater broke. They were quick and polite. They made sure to tape down everything and keep dust and debris to a minimum. We highly recommend them. Thank you so much for your help!

  • Review 27 (2023-11-08 - Rating: 5)

    I can’t say enough about Joshua E. and Arnold N.! They took us out of a state of panic when we suffered water damage not once but TWICE! They were extremely professional and offered good sound advice, with quality service. They took the time to ensure no additional damage was done to our home and they left it in a clean and safe state. Also, the response time for this company is superb. As soon as my insurance company approved my claim, they called me within minutes to set up water mitigation and restoration services. I would definitely recommend them each and every time! Thank you Servpro.

  • Review 28 (2024-01-12 - Rating: 5)

    My water heater failed while I was on vacation and flooded the house. Glad my brother-in-law called Servpro and they responded immediately. When I got home the water had been cleaned up and the house was full of fans drying it out. Servpro had a crew there each day to check the progress and to relocate the fans to different locations. Thanks to crew chief Carlos and Arnold & Julio for their quick response and good work. On their days off, crew chief Jacob along with Bobby and Jacob2 continued the work. Thanks guys, you kept the damages to a minimum in what could have been a much worse situation.

  • Review 29 (2024-12-13 - Rating: 5)

    Thank you Jacob and Julio with their crew on moving our furniture to a safe place. Thank you,Timothy and Martha Castro

  • Review 30 (2023-11-20 - Rating: 5)

    We reached out to Servpro after a leaking roof caused damage to the interior of our home. Jacob and Joshua were part of the mitigation team that helped to dry out the ceiling, flooring, and walls. They were great communicators, courteous, and professional during every interaction in person and by phone.

  • Review 31 (2023-01-25 - Rating: 5)

    This company wasjohnny on the spot! They were quick to schedule an appointment to look at the damage and just as fast to schedule to the tare down. My service advisor Lance was absolutely amazing!!! He was constantly updating us on the progress, replied within minutes to any texts and answered any questions without hesitation. He and his team had my home packed and down to studs in a little over a week.

  • Review 32 (2024-07-24 - Rating: 5)

    Jacob and Christina came out to a warehouse in Santa teresa to clean up after a plumbing issue. They came after warehouse hours to not affect the workers and they did an outstanding job leaving it smelling good and ready to work in the following morning.

  • Review 33 (2023-12-04 - Rating: 5)

    Jacob Marquez and Cristina Alarcon were true professionals, they arrived when they stated they would and worked quickly to situate my issues. Very happy with their customer service and work ethic. I highly recommend Servpro!

  • Review 34 (2023-07-06 - Rating: 5)

    Extremely happy with Carlos Martinez and his service and his very, very professional and honest team.This company is very well represented with Carlos, Arnold and Danny, extremely professional, punctual and clean.They care for their customers, even on 4th of July they were showing at our house to help and did not mind staying after hours as bit.

  • Review 35 (2022-08-22 - Rating: 5)

    Our home was flooded around 8pm at night on a Sunday and the Servpro team was quick to respond. They came in and began the drying process which took a couple of days. Carlos Martinez and Gil did a great job with communicating with us and answering all of our questions. The team was always professional and on time to our home and really eased our stress during the time. I would highly recommend Servpro for any of your flood restoration needs.

  • Review 36 (2023-02-10 - Rating: 5)

    My insurance sent this company to mitigate water damage done to my house. I’m so glad they did because they were very friendly and professional. The two guys that came: Crew Chief Carlos Jimenez and his assistant Gill, were fast and efficient. They were very knowledgeable and told me their plan of action to fix the situation. I’m very confident in their work, and I would recommend this company to anyone having similar issues.Thank you Carlos and Gill!

  • Review 37 (2023-07-18 - Rating: 5)

    Carlos and his team were amazing, polite and helpful! I asked a million questions and they answered everything. Than came along Lance to cut off sheet rock insulation and all the fun things that go the great and answer all my questions as well no mess left behind !!! You have a great happy staff members! I have been telling everyone about your company! I had no idea this was a thing!

  • Review 38 (2023-05-13 - Rating: 5)

    Joshua E., Cristina, And Adi great customer service/professionalism. They did quick restoration on our home that got flooded. I called them late evening and worked all night. I appreciate how hard they worked. Would recommend Joshua to anybody that needs help with home restoration.

  • Review 39 (2022-12-06 - Rating: 5)

    About a month ago my washing machine malfunctioned, and flooded the bottom part of my floor. Needless to say, it was stressful. My insurance went through Servpro and they came out that same day. Everyone from top to bottom was fantastic. They explained everything in detail, was patient with my questions and concern, and worked thoroughly to remedy my issue. I would highly recommend their service! Special thanks to Carlos J, Lance T, Eddie, Cristina, and Zack for all of their help! I truly appreciate their help in getting me back to normal. -Chris Y

  • Review 40 (2024-01-07 - Rating: 5)

    Very professional, explained in detail what they were doing and they know what theyre doing. Crew chief Josua and tech were very clean in taking out damaged material and cleaned up after themselves. Hope you never need them but if you do call them.

  • Review 41 (2023-12-04 - Rating: 5)

    Was not sure our mess could be cleaned, glad we called ServPro. Jacob and his crew ,Christina, Danny, and Julio showed up on scheduled, assessed the damage and got his crew right to work. I highly recommend ServPro for water abatement and repair

  • Review 42 (2023-01-13 - Rating: 5)

    We came home from vacation to a flooded house on New Years Day. We had 2 ft of standing water in some places in our home. Servpro was able to come out that night and start working on removing water. Over the next 8 days we received daily updates. We worked with both Carlos J and Lance out of the El Paso shop. They made our bad situation better through their professionalism and kindness. They were available anytime we had questions or concerns. They communicated with us explaining in detail each step of the process.

  • Review 43 (2023-09-06 - Rating: 5)

    Crew Chief Lance and his tech. Were onetime to pick up the equipment and clean up last day of drying up the water damage. Great team very respectful! Great work! Highly recommend Servpro

  • Review 44 (2023-02-27 - Rating: 5)

    We are by far satisfied with services provided by the Servpro team.We were looking for excellent quality work and a professional team who values being on time, honesty, follow up and assessing all of our needs.We received all that from Servpro, specially John, Carlos Martinez who took care of the nightmare and Arnold Nevarez who assisted.We absolutely recommend for any water restoration repairs. Cannot comment enough for the valuable work they did.

  • Review 45 (2022-04-15 - Rating: 5)

    Absolutely a thousand time recommend! Within one hour of me leaving to work and my husband getting up the water heater bust and water reached halfway into our home. A ton of water damage. They were here the same day it flooded. They quickly removed damaged drywall trim cabinets, everything to prevent mold growth! Once it was time for repairs Michael and Abraham came in started as soon as everything was dry. The work they do is impeccable! Alex came and measured for cabinet restoration and worked with me to ensure I was happy with what was available to me! When everything was complete Fernie came and inspected everything with me to ensure complete satisfaction! Thank you guys for helping us back to normal and making it look like nothing ever happened!!

  • Review 46 (2022-04-18 - Rating: 4)

    We had a leak in our house so I called this company based on the good reviews and 10 plus years of experience and am glad I did. I was very impressed with the professionalism and courteous service Joe and Eddie provided. Everything was explained thoroughly and I was made clearly aware of all the steps for the water remediation. Its very hard to get good service and very few companies are ever on time. I definitely recommend this company and am so glad that I called them.

  • Review 47 (2021-02-25 - Rating: 5)

    I called SERVPRO and gave them my claim number. I was given an estimate of 3-4 hours for a team to arrive, due to the heavy volume of calls. Sebastian arrived in about 1 ½ hours. He explained the process and immediately started the water extraction. Others arrived mid-afternoon. All worked incredibly hard to finish the water extraction, removing baseboards, making holes for drainage/airflow, cutting out walls, removing insulation, checking the moisture levels, setting up their equipment. Our questions were answered in detail and in a very professional manner. The employees were careful and thoughtful to minimize damage to our belongings, the walls, doors, windows, cabinets, etc.. The last day was checking moisture levels, ensuring any walls, trim, nails, etc. needing to be removed were; swept and vacuumed the base plates and floors, mopped the floors and removed the last of the debris and their equipment. Our7 day SERVPRO experience was great (excluding the necessary noise). Our team was extremely professional, knowledgeable, detail oriented, careful, and personable. Sebastian was EXCEPTIONAL! Our team’s personnel are extraordinary assets to SERVPRO. It’s hard to find employees with a strong work ethic who take pride in their work, have a great attitude towards the job and the customer, are reliable, and considerate of the customer and their property. Great customer service. Highly recommend

  • Review 48 (2023-03-20 - Rating: 5)

    Great work by the crew chief Carlos and Tech Christina. As soon as they arrived I showed them the affected areas they immediately went to work. And kept me 100% informed of damages and process. They were all business and didnt slow down until the job was done.

  • Review 49 (2022-08-16 - Rating: 5)

    Lance from ServPro helped my family and I through a truly awful experience. I called my insurance at about 1:30 am and he was at my door by 3 am following the death of our water heater. He managed the flooding of nearly my entire home all by himself until the rest of the crew showed up later in the morning. He also provided daily updates for me as he managed the water mitigation process. His presence greatly reduced our anxiety during a stressful time. Thank you Lance!

  • Review 50 (2023-05-18 - Rating: 5)

    Joshua E. and Eddie are very professional, respectful, and always willing to answer any questions. Very attentive to our needs as we never experienced a water leak in our home. Highly recommended for your home needs during an emergency.

  • Review 51 (2023-11-28 - Rating: 5)

    Joshua and he’s crew are very professional. Joshua is very caring ,very grateful that we got him. He went beyond my expectations. Highly recommend.

  • Review 52 (2023-07-21 - Rating: 5)

    Carlos and his team were a god send they all had great attitudes and were very professional. They came quickly and helped us in our hour of need when over 80% of our house flooded!

  • Review 53 (2022-12-23 - Rating: 5)

    Service from Servpro and their employees is top notch. From first contact everything has been handled with courtesy and professionalism. Joshua and Gil were on time, explained each and every step of the process to our understanding. Excellent communication with. I would recommend Joshua, Gil and Servpro to anyone and everyone.

  • Review 54 (2023-11-03 - Rating: 5)

    I highly recommend SERVPRO! I am extremely grateful to Jacob Marquez and Jacob Banuelos for their prompt response, professionalism, great work and kindness! Thank you both and SERVPRO for all that you did for our clinic!

  • Review 55 (2023-09-09 - Rating: 5)

    The customer service is excellent when I called to set up an appointment and right away they responded so quickly. When Joshua and Cristina came for my appointment, they were extremely professional while they worked diligently to assess my situation.

  • Review 56 (2022-04-02 - Rating: 5)

    I was treated very respectfully and they were very accommodating of my disability. I am legally blind and Joe was always happy to help me with reading or enlarging pictures so that I could see them. I felt like they were always happy to help and they kept me informed throughout the whole process. I highly recommend Servpro to anyone that needs work done around their home.

  • Review 57 (2023-07-15 - Rating: 5)

    Carlos M was very professional. He worked in tandem with another technician to help solve our water damage issues. I would highly recommend Serve Pro for those experiencing water damage issues in their home or business.

  • Review 58 (2023-10-21 - Rating: 5)

    Carlos Jimenez and Julio did a fantastic job removing the water from our flooded home. They were professional and knowledgeable. Thank you!

  • Review 59 (2024-04-04 - Rating: 5)

    Carlos Jiménez, technician was very thorough and efficient. He answered all questions handled job very professional. Would recommend Servpro great work and customer service.

  • Review 60 (2022-08-14 - Rating: 5)

    The employees were very professional, kepy me informed at every step of the process. They were very polite. They made an extremely stressful situation manageable. The team leader was Carlos Jimenez. Your company is lucky to have him working for you. Sincerely Willie Smith

  • Review 61 (2023-04-27 - Rating: 5)

    Highly responsive, kind, professional, and respectful of what was and was not needed after water damage in the home. Adi and her colleague from Servpro were absolutely fantastic! Highly recommend!

  • Review 62 (2022-10-19 - Rating: 5)

    Adi and her team are amazing they turned a Bad time to a good one !!!! They are very professional on time and super helpful answering all my questions. They had a lot of respect for our home in the sense of asking before moving things and Felt The trust to leave them in my home working . Thank you Adi and your team . Bobby as well awesome all around its good to know their still contractors and Services like these!!

  • Review 63 (2024-01-18 - Rating: 4)

    Jacob, Joshua and his assistant showed respect and professionalism. His peers should learn from his dedication to his job and Customer service skills. Thank you.

  • Review 64 (2021-01-27 - Rating: 5)

    Servpro responded quickly when it was reported my house needed water damage cleanup. Lance was my main contact along with other team members who were working at my house. They all were very professional and thoughtful. I was always kept informed on progress and updates to my insurance company.

  • Review 65 (2022-07-17 - Rating: 5)

    John, especially both Carlos’, Arnold, Gil, and the crew were extremely professional, organized, and polite. They went above and beyond to protect our furniture and personal belongings during demo and cleanup. I would recommend SERVPRO to everyone!!!! Thank you!!!

  • Review 66 (2022-06-24 - Rating: 5)

    Lance, Arnold, Eddie, and Danny work very hard. They didn’t stop till the job was done. They were very informative which helped us make choices. We enjoyed having them in our home!!! They saved our home! They are our rockstars! .

  • Review 67 (2023-09-29 - Rating: 5)

    Carlos and Julio are a great team and make sure your home is safe from all water disasters. Thank you for having a great team!

  • Review 68 (2024-05-12 - Rating: 5)

    Carlos and Julio were fantastic. So efficient and answered all of our questions. Would recommend SERVPRO without hesitation!

  • Review 69 (2022-02-25 - Rating: 5)

    The team came out after my water heater flooded my house in the early morning. The guys were quick to get here and start. After answering my questions I felt confident that the job was being done right. It has been relatively easy to get a hold of the team for updates and scheduling. 4 stars for the quick set up and response, 5 stars for the added customer service thus far.

  • Review 70 (2021-02-11 - Rating: 5)

    Great outcome!Carlos and Freddy were very knowledgeable and professional. They did an awesome job, we will definitely use them if we have any other issues. I highly recommend Servpro.

  • Review 71 (2021-06-14 - Rating: 5)

    The most stressful thing to happen is to come home to a flooded house by a pipe burst. Within the hour after we called Servpro, Joseph, sent Lance Tomasich. Upon Lance’s arrival he took care of the situation. Lance walked us thru the steps of the clean up process and answered all of our questions. We were amazed at Lance’s great customer service, professionalism, work, and quality. We highly recommend this company.

  • Review 72 (2023-11-11 - Rating: 5)

    My house flooded, servpro was there to help. Super professional. Josh was great. Would definitely recommend, if you find yourself in a pinch.

  • Review 73 (2022-09-22 - Rating: 5)

    I was so impressed with the professionalism of Carlos and Arnold! They came to check for moisture in my attic after I found out I had roof damage. Thankful for their quick response and the good news there was no moisture!

  • Review 74 (2022-12-17 - Rating: 5)

    I had a water heater break overnight and leak water into my master bedroom closet. Woke up to a soaked carpet. I called SERVPRO the same morning. Adi and Cristina were at my house the same day. The entire crew was professional and explained everything along every step of the way. I will use them again in a heartbeat.

  • Review 75 (2020-11-01 - Rating: 5)

    Unfortunately, there were two leaks in the waterlines at my house , and as a result my garage, living room and one bathroom were flooded. Servpro did an excellent job in cleaning up and especially drying my carpet which was extremely soaked. They also measured the water damage inside the walls, removed the floor boards and put up 13 fans and blowers to dry everything. I was extremely satisfied with their service.

  • Review 76 (2022-06-09 - Rating: 5)

    The whole crew from ServPro , David, Eddie, Adi, Carlos, Danny and Lance were professional, courteous and friendly. They explained procedures and were attentive to details! I would definitely use them again if the need arises.

  • Review 77 (2022-09-13 - Rating: 5)

    A water supply line broke during the night and flooded 3 rooms of my home. ServPro called. Joshua and his techs Gil and Marlo are knowledge, professional, efficient and keep me well informed.

  • Review 78 (2023-06-21 - Rating: 5)

    First experience with water flooding and I was impress from day 1 ( 06-15-23) to be continue.Joshua, Eddie and all his crew professionals in every way, very pleased with this company.

  • Review 79 (2023-09-15 - Rating: 5)

    Carlos J and team member Juan C. Came setup explained everything that was happening, very punctual and respectful. Highly recommend to my friends and family!

  • Review 80 (2023-06-22 - Rating: 5)

    Carlos Martinez and his crew were very professional and on time! I would definitely recommend your company especially with Mr. Martinez as the team leader

  • Review 81 (2024-02-04 - Rating: 5)

    Completely satisfied with the prompt service. Outstanding professionalism from both Anthony and Armando. Punctual, knowledgeable, and polite.

  • Review 82 (2024-11-25 - Rating: 5)

    Great job cleaning up the fire at our manufacturing facility!

  • Review 83 (2022-06-05 - Rating: 5)

    Amazing service! Lance communicated with us every step of the way and did a fabulous job keeping us updated on the progress of the project! I highly recommend their services!

  • Review 84 (2022-10-19 - Rating: 5)

    Joshua E, helped us along this long the entire process. His customer service and dedication to detail was outstanding when we rarely appreciate the service of him and the company works for.

  • Review 85 (2020-09-17 - Rating: 5)

    They were great. Came in and got right down to work removing damaged carpet, baseboards and setting up equipment to dry up water. Came back to follow up on progress daily. Thank you ServPro.

  • Review 86 (2023-08-04 - Rating: 5)

    Carlos Jimenez and Cristina Alarcon did a great job with everything. They were communicating with everything they were going to do. Great customer service

  • Review 87 (2021-06-01 - Rating: 5)

    Very good service the representative that came to our home was very nice & helpful . Kept us updated on everything that would have to be done, which made this disaster more easier on us and less stressful. Thanks Mr Lance.

  • Review 88 (2024-01-15 - Rating: 5)

    Had my washer malfunctioned affecting areas crew cheif Joshua and tech Arnold accessed the damages and have answered all my question. Grear work.

  • Review 89 (2024-07-04 - Rating: 5)

    Absolutely super satisfied. Lance and team went above and beyond to provide quality service

  • Review 90 (2023-10-26 - Rating: 5)

    Carlos and his crew were always on time and very professional … I new what was happening or going to happen every step of the way 😊

  • Review 91 (2023-03-22 - Rating: 5)

    Every team member who worked in my home was super professional, knowledgeable, efficient, and reliable. I’m very impressed with the work they did.

  • Review 92 (2022-06-01 - Rating: 5)

    Lance Tomasich and his team were always professional and kept me informed all through the process of water removal and drying of area.

  • Review 93 (2023-11-15 - Rating: 5)

    Great experience with the SERVPRO team. Both Jacob M and Jacob B were professional and friendly.

  • Review 94 (2022-06-10 - Rating: 5)

    Lance was EXCELLENT. He kept me apprised of his work and responded to ALL of my inquiries. He is an asset to Serv Pro.

  • Review 95 (2022-05-01 - Rating: 5)

    Excellent! I really recommend the great work this guys made at my house David, Arnold and Eddie thank you for you positive attitude and a great work ethic! Great company...

  • Review 96 (2023-12-16 - Rating: 5)

    I’m very happy with Jacobo and his crew they do an amazing job!

  • Review 97 (2023-07-26 - Rating: 5)

    Carlos and Eddie were very professional and courteous. They explained everything that was going on. I would highly recommend.

  • Review 98 (2022-12-28 - Rating: 5)

    Carlos and the whole crew were awesome! Very professional and hard working. Highly recommend!

  • Review 99 (2023-01-25 - Rating: 5)

    Carlos Jimenez was very professional and was always able to answer questions and give details as to what was going on. I couldn’t of asked for a better experience and this time of need.

  • Review 100 (2023-02-01 - Rating: 5)

    Calos Jimenez, explain in detail what he was going to do and during the process explained the why he was doing it. True Profesional. Highly recommend SERVPRO

  • Review 101 (2022-05-11 - Rating: 5)

    Service was prompt and very professional. Our service tech Carlos Martinez made sure everything was on time and informed us well in advance of all issues, thank you.

  • Review 102 (2023-09-24 - Rating: 5)

    Excellent and professional service provided by Carlos Jimenez and his crew. They will treat you right!

  • Review 103 (2023-08-25 - Rating: 5)

    Joshua E. Was very professional and considerit with my 95 year old mother needs . Good job

  • Review 104 (2020-10-08 - Rating: 5)

    Carlos M. Did a great job coming in last sat and helping us dry out 2 rooms. Very professional and through

  • Review 105 (2022-03-22 - Rating: 5)

    I HAD A DENTAL EQUIPMENT MALFUNCTION WHICH RESULTED IN MY OFFICE FLOODING. WE CALLED SERVPRO AT BUTTERFIELD TRAIL, WHO PROMPTLY ANSWERED AND CAME WELL EQUIPPED WITH ALL THEY NEEDED TO SERVICE MY OFFICE. SO GRATEFUL FOR PROMPT, PROFESSIONAL SERVICE FROM ALL STAFF MEMBERS INVOLVED. I WANT TO ACKNOWLEDGE JOHN TREJO, CARLOS MARTINEZ, JOE HARRINGTON, DANNY RODRIGUEZ, ARNOLD, ADDY, BOBBY, CARLOS J. AND ZACH BROOME. THANK YOU AGAIN FOR YOUR KINDNESS, PROFESSONALISM, AND UNDERSTANDING WITH OUR SCHEDULE AND GETTING US UP AND RUNNING QUICKLY. WE LOOK FORWARD TO SUCCESSFULLY FINISHING THE REPAIRS OF MY DENTAL OFFICE. GREAT JOB EVERYONE!!!

  • Review 106 (2022-06-02 - Rating: 5)

    Great service from this team ! Very professional! Got it done quickly!!! In this time of craziness and poor service, it’s good to see this!! Highly recommend.

  • Review 107 (2023-02-08 - Rating: 5)

    Carlos Jiménez Was very helpful and informed me properly on drying stages and was on time

  • Review 108 (2020-09-25 - Rating: 5)

    Lance and Mike, where very professional and took care of the job. Also very knowledgeable of the procedures and questions I had. Thank you!

  • Review 109 (2022-09-07 - Rating: 5)

    The team was very professional and responsive. Super informative and helpful throughout the process. Use this team!

  • Review 110 (2022-09-05 - Rating: 5)

    Great people very caring and had answered all my questions they acted in the most professional manner addressing me as mister all the time

  • Review 111 (2022-05-03 - Rating: 5)

    Great work and service, specially from Carlos, walking us through the process till they finish.

  • Review 112 (2022-12-12 - Rating: 5)

    From first contact to completion of job – professional, responsive, and did excellent work

  • Review 113 (2023-06-28 - Rating: 5)

    Carlos m and his crew did a wonderful job.

  • Review 114 (2023-10-06 - Rating: 5)

    Joshua & Armando were very professional and did not disappoint 👏

  • Review 115 (2022-10-04 - Rating: 5)

    We received great service from Joshua E and his team!!

  • Review 116 (2023-01-18 - Rating: 5)

    Carlos M and his team was very helpful throughout the process.

  • Review 117 (2022-04-11 - Rating: 5)

    Very efficient, friendly, helpful. Great Job. Especially David. A real pro.

  • Review 118 (2020-08-28 - Rating: 5)

    Lance was courteous....on time....informative....respectful...and did not waste any time on getting the job done

  • Review 119 (2025-01-25 - Rating: 5)

    It was a great experience

  • Review 120 (2023-08-10 - Rating: 5)

    Excellent service. Fast and efficient. Customer service is amazing.

  • Review 121 (2023-01-14 - Rating: 5)

    Carlos M and his team were great!

  • Review 122 (2022-10-13 - Rating: 5)

    Everyone is very professional, friendly and do an excellent job.

  • Review 123 (2022-04-10 - Rating: 5)

    Great company, Joe was the BEST. Thank you

  • Review 124 (2023-10-23 - Rating: 5)

    Great Staff and managementGreat communication with us

  • Review 125 (2023-04-24 - Rating: 5)

    4/3/23 - Responsive, helpful, and caring.

  • Review 126 (2023-06-28 - Rating: 5)

    Team is very knowledgeable and professional.

  • Review 127 (2023-11-25 - Rating: 5)

    Very professional got straight to business.

  • Review 128 (2020-08-27 - Rating: 5)

    Deep Cleaning after positive COVID-19 results!

  • Review 129 (2023-07-13 - Rating: 5)

    Good carol M was great

  • Review 130 (2023-07-12 - Rating: 5)

    Flooded master bedroom and bathroom

  • Review 131 (2023-08-14 - Rating: 5)

    Fast and attentive service.

  • Review 132 (2021-03-02 - Rating: 5)

    Great staff overall great service

  • Review 133 (2023-11-09 - Rating: 5)

    Good work thankyou

  • Review 134 (2020-11-19 - Rating: 5)

    Thank you Lance for all your help!

  • Review 135 (2023-11-30 - Rating: 5)

    Excellent Service!

  • Review 136 (2023-10-13 - Rating: 5)

    Good stuff and service

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