SERVPRO of Southeast Austin

Located in Houston, Texas

Address: 1029 Reinli St Suite 8, Austin, TX 78723, United States

Phone: +1 512-420-9824

Rating: 5

Review 1 (2025-01-13 - Rating: 5)
ServPro was very quick to come out the same day I called and immediately set up the equipment to dry and take care of the issue. They treated the areas to ensure no mold would grow and only removed things that were totally ruined, taking care not to demo anything unnecessarily. They were conscientious of our home, courteous, and explained everything in detail, helping us feel confident in their assessment and ability to address all issues. They sought approvals prior to work and worked seamlessly with our insurance to make a miserable experience far less scary and less stressful. We can’t thank them all enough. Ross, Jester, Tommy, Ethan, Edward, Alejandro, and the ladies answering the office phone were all GREAT. Thanks to everyone who helped us out!

Review 2 (2025-01-08 - Rating: 5)
Jester, Ed, and Nate were so professional and skilled. They were very polite and willing to explain the process with the reason behind the suggested procedures so I felt fully involved in the decisions. I would recommend this team most highly.

Review 3 (2023-12-04 - Rating: 5)
We HIGHLY recommend Alejandro and his team from ServePro Austin. Our entire first floor flooded and they have made this experience very smooth for us. When situations like this happen, you want someone who is knowledgeable, quick and communicative! Alejandro and his team was all above! 👏🏽 They quickly came out to start the process and remained diligent throughout the week, coming out daily to inspect their work. The team was super knowledgeable and we sincerely appreciate how communicative Alejandro was throughout the entire process. To top it off, the entire team was very friendly and we enjoyed having them in our home!Highly recommended and we are so thankful to have worked with them!

Review 4 (2024-01-03 - Rating: 5)
From the time we called ServPro they have been incredible!! They responded quickly & showed up at 11:30pm, the night before Christmas Eve, only hours after our kitchen caught fire, to start the cleaning process. Pablo, Carlos, Omar, Maggie, Roxanne & the whole crew were incredible! They handled all my art & stuff, with care & have everything cleaned & placed in boxes. We definitely couldnt have done this on our own! They help relieve some of the stress & anxiety experienced during a situation like this. We are extremely grateful & thankful!Sincerely, Kathie Nisbett

Review 5 (2024-01-18 - Rating: 5)
We unfortunately had another incident at our house, we immediately got on the phone with ServicePro and got Alejandro to come back out. He came out immediately and assured us we would be taken care of. As always informative, helpful and easy to work with.

Review 6 (2024-03-13 - Rating: 5)
My fiancé and I had a sink overflow and flood half of our house one night, and Servpro came the next morning to take out all the wet drywall and get all the beams and baseboards dried out. They were incredibly quick and did a great job, and I’d like to shout out Tommy, Briana, and AJ in particular for being extremely professional and helpful throughout this stressful process!

Review 7 (2023-11-07 - Rating: 5)
Rachel and her team are always very friendly and responsive. We can count on them to provide us quality work at a competitive rate. I would highly recommend reaching out to her and we are very happy to have a relationship with SERVPRO.

Review 8 (2025-01-14 - Rating: 5)
Great experience. Friendly efficiency courteous an overall excellent thorough job!!

Review 9 (2023-11-08 - Rating: 5)
The workers were extremely friendly and understanding. It honestly helped me calm down from the situation of a minor flood in my home. I was surprised at how easy they made it, and I would recommend them to anyone.

Review 10 (2023-09-20 - Rating: 5)
I am so happy with the service I received fr ServPro. I contacted my rep Jasmin Leogue and she was so efficient and just a pleasure to work with. Her team came early to my property and did an AMAZING job! Thank you so much ServPro

Review 11 (2021-12-07 - Rating: 5)
The crew was very quick to respond to my loss. They efficiently completed my repairs! Will be recommending to anyone who suffers a loss in this area.