SERVPRO of RockwallRowlett
Located in Houston, Texas
Address: 3101 Century Dr, Rowlett, TX 75088, United States
Phone: +1 214-607-1900
Rating: 4.4
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Air duct cleaning service
- Water damage restoration service
- Building restoration service
- Carpet cleaning service
- Cleaners
- Fire damage restoration service
- Waste management service
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-25 - Rating: 5)
Our church had a fire sprinkler pipe burst in our sanctuary during the last freeze. Gave them a call and they arrived very quickly and began the drying out and removal of wet sheetrock and such. Everyone was very helpful and courteous. Pray we never need to, but would use again. -
Review 2 (2025-01-02 - Rating: 5)
We had water leak under our sink.Called Servpro around 11 a.m. in the morning response was quick and technicians were at our home within 2 hours.Jimmy and Carlos introduced themselves and listen to our concern and what happened.Explained what he is going to do and walked through every step on what he is doing. Both of them where very honest about how to approach the issue, what options we have and cost of drying and repair. They also advised on things we can do by ourselves.Thanks to them we have good idea which way have go to rectify and resolve the issue -
Review 3 (2024-12-03 - Rating: 5)
Justin and jimmy came to my house for a quote and were so honest I ended up doing the work myself. The last company tried convincing me I needed to spend 4k! Very happy with Servpro I wish I could have spent money and will certainly recommend to others -
Review 4 (2025-01-16 - Rating: 5)
Servpro of Rockwall/Rowlett did an amazing job from start til finish after our home was struck by lightning resulting in a house fire. I was very impressed with every step that was performed by them. From remediation to pack out of the entire home, everything went flawlessly. Eight months later when the house was restored, The ServPro team handled every step of our move in which was incredible. Everyone was very caring, personable, and professional! I highly recommend this company. -
Review 5 (2024-12-13 - Rating: 5)
I had a leak under my kitchen sink and had to have the cabinets removed. The team they sent out got everything done quick and left the place clean after. -
Review 6 (2024-05-24 - Rating: 5)
Jacob, Jimmy, Justin, Eddie were all excellent! They had to navigate small spaces in my attic to dry water damaged areas. They communicated to me clearly what needed to be done, and they were timely each day to check on the drying process. I truly appreciate their professionalism and efforts to mitigate the damage in my home. -
Review 7 (2024-07-01 - Rating: 5)
We had such a great experience with Servepro in Rockwall! Jimmy and Johnny made the process smooth and answered all of our questions. I was so shocked at how well Jimmy handled our water damage as well as our insurance claim. Jimmy called our insurance and got started on it the day he came out. How amazing was that for us? We had a large tree fall on our house with a lot of water damage. He knew the severity of the situation and knew we needed to stop the mold growth before the insurance would not be able to cover the damage. He immediately took charge and had his crew send over the dehumidifiers and hepa filter out the same day! If only Jimmy could handle the rest of our property damage, we would be solid. I highly recommend them! -
Review 8 (2025-03-03 - Rating: 5)
Well knowledgeable, on time as scheduled, very clean in removing damaged areas and friendly. -
Review 9 (2024-03-11 - Rating: 5)
Servepro was absolutely incredible!They were at our house in a flash and stayed persistently until the job was done.Everyone was so kind and well mannered. They were highly efficient and very good communicators. excellent workers, each and everyone of them.I cannot imagine using anyone else and, although I hope we never need them, if we ever do, I will absolutely call them back! -
Review 10 (2024-01-31 - Rating: 5)
My entire ServPro team was excellent! They responded quickly & did a fantastic job in the extraction process.This gave me confidence & peace of mind which made it easier for me to navigate the insurance process & to focus on the next steps of making repairs to our home caused by water damage. The team was very good at keeping us regularly informed about the progress of the job & they were always professional & always on time each day.This made a huge difference when dealing with significant water damage to our home. It is for these reasons, that I highly recommend Serv Pro!! -
Review 11 (2024-02-27 - Rating: 5)
Billy and Jimmy were rockstars during this whole process. Both were helpful and informative and made sure I was completely looped into all next steps, which was crucial after a plumbing company ruined our kitchen and floors. Iβd definitely use this company again as long as I got to work with them. Not only were they helpful, but also just genuinely kind human beings. So thankful for them and their expertise. ππ» -
Review 12 (2024-03-21 - Rating: 5)
Eddie, KD, Jay,Billie were all amazing!I was in a real nightmare due to my stupidity and they came to the rescue!!! Thank you so much!!! -
Review 13 (2024-06-22 - Rating: 5)
I want to give a big shout out for Jimmy Ramirez and Johnny of Servpro Rockwall/Rowlette for their tremendous effort to quickly remediate the damage when our home was damaged by flooding from recent storms. They quickly removed wet carpeting, sheetrock, vanities and other wet and damaged materials and quickly placed equipment to dry what remained to prevent mold and further damage. They came to our home daily for a week to perform the clean up, monitor the drying process, move and remove equipment as needed. They truly are pros at what they do! -
Review 14 (2024-04-17 - Rating: 5)
Shout out to Jimmy who came out to inspect water damage from the recent floods. He was extremely thorough, kind and compassionate. He took the time to explain exactly what was going on with my house/floors and I felt like I was in good hands!! -
Review 15 (2024-01-22 - Rating: 5)
Servpro was awesome! I had a major pipe burst from the fire suppression system due to the freeze. Servpro came in quickly and efficiently with the remediation. They know exactly what needs to be done. The staff was knowledgeable, friendly and courteous throughout the process. I highly recommend Servpro! -
Review 16 (2024-02-27 - Rating: 5)
Jimmy and Johnny came to our house to help with a possible mold issue . They both went above and beyond to help our family out and I would highly recommend them both. We look forward to using your company again ! -
Review 17 (2020-10-05 - Rating: 5)
My house needed to be fogged due to exotic birds living there. Servpro did an excellent job from start to finish. The owner contacted me personally to discuss the process and set up the appointment. The two men that came to to do the work were prompt, professional and courteous. I feel their pricing was very fair along with their great customer service. I would highly recommend this outstanding company! Thanks Servpro!! -
Review 18 (2022-02-23 - Rating: 5)
When the citys sewer lines backed-up into our bathroom and we saw the extent of the damage, we called Glen with ServPro to have it professionally cleaned. His team were prompt and did an incredible job on getting that bio-hazard cleaned out of our bathroom. It was on the weekend and they were prompt, courteous and extremely proficient in cleaning the area. If you ever have a need for any type of cleaning or restoration needs, call Glen with ServPro! Youll be glad you did and you can rest assured they are honest and dependable and will do the job right the first time around. Thanks ServPro! -
Review 19 (2016-10-15 - Rating: 5)
Priscilla and the sales team were awesome and professional. Were willing to work with me on payments which really helped my family and I out!The clean up crew was very helpful and knew what they were talking about. They were nice and respectful to my wife and stepfather.Id recommend Servpro to anyone with sudden major water damage.- David -
Review 20 (2024-02-14 - Rating: 5)
Justin and Jimmy are amazing. I didnt have to stress or worry. They were on top of things and pulling out what damage needed to go. Highly recommend -
Review 21 (2020-03-10 - Rating: 5)
Excellent service, courteous, professional and pleasure to work with. We got a black mold situation in our kitchen due to a leaking dishwasher. SERVPRO of Rockwall/Rowlett came and diagnosed the situation quickly and gave us the action plan in detail, built an air tight containment to prevent mold/dust to contaminate other area, and got rid of the mold promptly and flawlessly. A third party tester came and told us that they did such an excellent job that we could eat of the surface they cleaned. Also, they built such a good containment that our contractor ended up using it until near the end of the project, and they were happy to loan us their 4 posts that held the containment the entire time. Thank you SERVPRO! Youre a life saver and we will not hesitate to recommend you to anyone and use your service again in the future! -
Review 22 (2024-01-19 - Rating: 5)
Jimmy and his team visited everyday during restoration. They are awesome and extended NO FAULT Service. Thank you . -
Review 23 (2025-02-04 - Rating: 5)
The guys did a great job. -
Review 24 (2024-06-27 - Rating: 5)
Servpro was great! Quick response time, friendly and respectful crews! -
Review 25 (2024-01-20 - Rating: 5)
Their service was great, fast and very considerate of the situation. -
Review 26 (2021-03-02 - Rating: 5)
This is a great company! One if the many great Servpro franchises that I have done business with! Look no further. -
Review 27 (2024-05-23 - Rating: 5)
Very efficient service! Billy was awesome! -
Review 28 (2022-02-04 - Rating: 5)
Professional and responsible.Job was done well. I am glad that I used this company. -
Review 29 (2017-10-25 - Rating: 5)
Amazing company that does an amazing job. Would recommend to anyone and will use again in the future. -
Review 30 (2021-11-03 - Rating: 5)
Great team! Responsive and very professional! -
Review 31 (2024-01-16 - Rating: 5)
Great service and prompt attention!! -
Review 32 (2024-03-27 - Rating: 5)
Quickly resolved all issues!! -
Review 33 (2024-01-15 - Rating: 4)
Very good customer service -
Review 34 (2024-01-19 - Rating: 5)
Great job thank you -
Review 35 (2020-02-19 - Rating: 5)
Great speedy service!