SERVPRO of Richardson in Houston

Review 1 (2024-09-18 - Rating: 5)
Over the last year, we had multiple floods at our office. Each time was a total disaster, but we were able to lean on ServePro throughout the situation. They got to us quickly and stopped by each day to keep a close eye on the machinery and check moisture levels. The whole team was great and I would definitely recommend using them!

Review 2 (2024-02-12 - Rating: 5)
We thought we had only sustained minor water damage in our kitchen but it turned out to be quite extensive. Servpro worked well with our insurance and their estimates and documentation ensured a smooth insurance claim process as the scope of work grew. Our construction coordinator Ajay was in communication with us every step of the way and they were able to get us back in our home two weeks ahead of schedule. It was great to have the entire process go through one company and they did a great job.

Review 3 (2024-02-12 - Rating: 5)
We had to have essentially our entire kitchen redone after a slow and insidious leak. Servpro did a wonderful job, including holding our hand during difficult decisions. We have been very happy with the results and their service!

Review 4 (2024-03-06 - Rating: 5)
I had a pipe that bursted at my home while I was out of town. I called Servpro and Doris talked me through the process and made me feel comfortable letting her crew go into my home while I was away. Everyone I spoke with was nice and was knowledgeable.

Review 5 (2024-03-05 - Rating: 5)
I was pleased to have worked with a sweet young lady name doris . She was very respectful and detailed about everything! She made a really bad day , bearable. She gives Servpro a great look! Doris should be CEO of the company .

Review 6 (2023-07-14 - Rating: 5)
Alison is amazing! I had some mold issues in a home that I was renting and Alison reach out to me right away to see how they could help my situation. Alison and her team provide excellent customer service and I would highly recommend Servpro of Richardson to anyone I know!

Review 7 (2019-06-06 - Rating: 5)
I called this Servpro because it came highly recommend. They were definitely helpful on getting my damages from my fire taken care of. They have a big washer that got all of the soot out of my clothes and linens. They brought my clothes back freshly ironed and on hangers ready to be hung back up in my closet. My linens smelled so fresh and clean. That is the greatest smell. The crew also scrubbed all of the soot off my walls and floors and furniture. They made my rugs look brand new. The general manager check on me numerous times throughout the whole process. I will most certainly use them again.I have also passed along the GM cards to my friends and family.

Review 8 (2019-06-06 - Rating: 5)
We had a fire at our house. Servpeo turned a bad day into a good day with there quick response. Jessica helped me make an inventory list of my damaged items to send to my adjuster. The whole crew worker quickly to get my house back together. Thank you servpro! I highly recommend this company!

Review 9 (2019-08-14 - Rating: 5)
We had a back up at our home and water was going everywhere it was seeping out of our home. Servpro came at 5am and they were quick to help even though I was in a bad mood at the time. They came to my home everyday to check on the equipment left at my home and were out of there in 4 day! I will be calling you next time

Review 10 (2023-12-16 - Rating: 5)
AJ and his crew did an amazing job. Very professional and he communicates well. I would highly recommend

Review 11 (2019-05-26 - Rating: 5)
1 - Copy the Review BelowThey came out and fixed a bunch of stuff! Wonderful customer service! Had the pleasure of meeting kameron he was very nice and hardworking! Great job guys! Will definitely recommend!

Review 12 (2019-06-06 - Rating: 5)
Had a major water damage. Techs were very quick at getting the job done. Jessica in the office was awesome at keeping me updated every step of the way. Thank you guys would deff recommend to friends.

Review 13 (2019-06-08 - Rating: 5)
We had a water damage at our property. Jessica answered the phone in the middle of the night and sent the guys out quickly to my home. The workers were very friendly for it being 3am. Great service

Review 14 (2020-01-15 - Rating: 5)
Very quick to arrive during my emergency.The general manager and mitigation team are the best I have seen in customer service in a long while. Great Job!5

Review 15 (2019-08-08 - Rating: 5)
Servpro great Job on our put back of our home. Great communication Bill and Jessica! They had our home put back together in 2 days! Thank you!

Review 16 (2023-03-23 - Rating: 5)
Highly recommend Sevrpro of Richardson. They have helped me and my clients for years. The owners are hands on and stand behind their work.

Review 17 (2019-08-09 - Rating: 5)
My Grandmas hot water heater burst flooding her floors in a portion of her home. Kameron set up the equipment needed and had her floors dry and clean like nothing happened.

Review 18 (2019-06-07 - Rating: 5)
Great customer service. They are very prompt and helpful. Would highly recommend for anyone having to deal with the aftermath of fire/water damage!

Review 19 (2019-06-10 - Rating: 5)
Great service. The General Manager stayed on top of things until job was complete. I will definitely refer this company to family and friends.

Review 20 (2019-08-08 - Rating: 5)
My home had a roof leak. Servpro not only took care of my water inside my home they repaired my roof! Thanks for the quick turn around!

Review 21 (2019-06-07 - Rating: 5)
Jessica was very professional on the phone when I called. She sent them out to do an estimate on a water damage the price they gave me was very reasonable.

Review 22 (2019-08-28 - Rating: 5)
Such a wonderful company who is truly worried about the customer and there feelings. kameron was very kind and helpful. 10/10 would recommend

Review 23 (2021-01-03 - Rating: 5)
They did a fire damage clean up and their team came out and did an amazing job cleaning up. They came out in the middle of the night to access the damage. Would highly recommend!!!

Review 24 (2020-09-18 - Rating: 5)
Judith is the best! very knowledgeable and great customer service. If you have any questions, ask for her!

Review 25 (2019-06-06 - Rating: 5)
Awesome smiling loving face , helpful in explaining my water damage and Ins claim !!! Kudos to Jessica !!!

Review 26 (2020-01-15 - Rating: 5)
These guys are amazing and very thoughtful and friendly thanks for always having patience and time for my questions

Review 28 (2019-06-07 - Rating: 5)
Thanks for the service quick and efficient and very helpful

Review 29 (2020-01-15 - Rating: 5)
When i called for a estimate They were very friendly.

Review 30 (2019-06-07 - Rating: 5)
Awesome customer service from the general manager!

SERVPRO of Richardson