SERVPRO of North Richland Hills

Located in Houston, Texas

Address: 6333 Airport Fwy Suite 107, Fort Worth, TX 76117, United States

Phone: +1 817-589-1499

Rating: 4.9

Services

Identifies as veteran-owned
Identifies as women-owned
Online estimates
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-08-20 - Rating: 5)
Kent A. and team were so helpful and kind in the midst of our chaotic and inconvenient plumbing debacle. He kept us informed of the water extraction and drying process and the pictures and videos helped so much to understand what we were dealing with under the house. His teammate was great, too! He went under our house and showed us where we still had moisture. Very professional and personable team!

Review 2 (2018-08-21 - Rating: 5)
I had my air ducts cleaned. They were so nasty, and the guys Justyn and Brandon did such a good job getting rid of all that mess. If I had one critique would be to double check the vents before they leave, making sure they are open and placed back in the correct position. But honestly, Im super pleased with their work. The company service rep initially didnt save my appointment so I was missed. I called the company. The owner called me back and personally made the appointment and gave me 10% off. That is taking responsibility and great customer service. No one is perfect. Its all about how you comeback from mistakes made. I highly recommend this company overall.

Review 3 (2017-12-02 - Rating: 5)
The ServPro team led by Jeremy responded quickly and professionally to check extent of wet dry wall from water leak in unit above me and begin drying. Equipment that stopped working on day 1 was fixed as quickly as possible after I discovered it. Three days later Patrick arrived as scheduled to confirm drying complete and removed fans and dehumidifiers. Great service!

Review 4 (2018-01-23 - Rating: 5)
Garrett and Rene were awesome! I was given an estimated arrival time and they came right on time. They were very friendly, knowledgeable, professional and honest. Garrett explained everything that they would be doing. Everything was a mess. I kept apologizing to them. It had been a very stressful day! Rene assured us that it was okay! ServPro is very blessed to have Garrett and Rene represent them! I hope we wont need these services again, but if we do we will for sure be calling ServPro! :)

Review 5 (2018-08-16 - Rating: 5)
Excellent company. So many awesome things to say about this team.Everyone was kind, considerate, and knowledgeable. They were quick to respond to my mother-in-law’s call for help. The devotion of this company and its employees helped her to feel comfortable and assured that she had the right company for the job.Thank you Dustin, Brandon, Nick, Rebecca, and Justyn for taking excellent care of my aging mother-in-law when she called for assistance.

Review 6 (2018-06-08 - Rating: 5)
Patrick, Rebecca, Jeremy, and Dustin were amazing, especially Patrick who did all of the onsite work. We had a kitchen drain pipe break in half and they were prompt and thorough in their work. More importantly though, they understood the emotional stress this situation put on my family (we have a newborn) and I couldnt have asked for a better team to help me through this crisis. Thank you!!!!

Review 7 (2019-11-19 - Rating: 5)
During one the most difficult times of our lives, ServPro showed up and help us navigate through the wreckage the tornado created to our brand new home in Preston Hollow. We are so thankful for the professionalism and swiftness of Rebecca, Melanie and Robert. Team ServoPro made an amazing difference during a trying time for our family. Thank you!

Review 8 (2019-11-18 - Rating: 5)
Rebecca and the crew that worked with Jose are amazing. Understanding and quick. Jose made sure to inform of us what is going on. They all knew what they where doing and educated us as they went through the process. They were all very understanding on a personal level what was going on. I would absolutely recommend them.

Review 9 (2018-10-20 - Rating: 5)
Patrick was great! He was very respectful, professional, and courteous. He and the team made my water damage debacle as pleasant as a situation like this could be. I would recommend them to anyone! Thanks Patrick!!!NiCole Bowen10/20/18

Review 10 (2019-11-01 - Rating: 5)
Rebecca and her team-David, Robert and all the crew were absolutely fantastic to work with during such a traumatic time after the October 20th DALLAS tornado. Rebecca is the ultimate professional. She is thorough, knowledgeable and an expert. We commend Servpro for having an exceptional team!

Review 11 (2017-11-21 - Rating: 5)
From the start with Jeremy and Garrett who came out after the storm to Mary the sweet lady who I spoke with many a times on the phone and patiently listened to my frustrations this is an A+ team. They completed what they said they would do and fixed 2 any potholes in the road. I gladly recommended Servpro to my family, friends and co-workers.

Review 12 (2017-07-26 - Rating: 5)
A truly amazing experience. My home was extensively damaged and Servpro met me that day at the house with an estimate and timeframe. They were very polite and understanding of what it means to have ones home wrecked beyond the ability to live in. They were diligent in their work, gave me frequent updates, worked with me in saving what could be saved and left me a house that I can call a home again10/10 would recommend to anyone needing a home cleaned after any disaster, man-made or act of the gods. My highest recommendation

Review 13 (2017-12-18 - Rating: 5)
The servpro team of Edgar and Patrick were an amazing help in getting our house dried out from a toilet flood. They arrived very quickly and were both outstanding professionals. I went to bed knowing that servpro was going to get my house started toward recovery. Thanks guys!!!

Review 14 (2018-01-31 - Rating: 5)
Our whole experience with Servpro has been great and without incident. We have had SERVPRO in our house from the July 2017 time period until they returned all of our household goods to our home in Nov 2017. This whole issue was a result of extreme water damage to three levels of our home. The Servpro water mitigation team came in with air blowers to try to dry the water from the three different levels in our home. The demolition personnel arrived to remove the drywall and put up plastic on the ceiling to maintain some separation between the attic and the home. Once they were finished with the ceiling they moved everything to the outside and cleaned up the area where they tore down the wet drywall. The Personnel removed the padding from the carpet and from the stairs and cleaned the area behind themselves. They installed several machines here to dry the floors and the walls. They came back to the house several times to check and make sure that the machines were doing what they were supposed to do.The Servpro crew came in and packed up our entire first floor of our home. Everything appeared to be cataloged and entered into the their hand held computers. They set aside some of the items that we needed to have left in the home and took everything else and packed it for storage. Upon the completion of the floors, the Servpro Personnel returned to our home with our furniture. The furniture was unpacked and returned to the area that it was designated to be returned. The personnel wiped everything down and returned everything to our home to the area that they picked it up from (35) or (40) days earlier.

Review 15 (2018-04-08 - Rating: 5)
Jace and Zack did an awesome job. Their customer service was above anyone’s, and their work ethic was amazing. They took their time, explained everything well, and I will recommend these guys to everyone.Great job!!!

Review 16 (2019-05-28 - Rating: 5)
Quick service! Calvin was very professional. The crew did a great job ensuring that my house was 100% safe from the damage.

Review 17 (2018-03-22 - Rating: 5)
The young men went above and beyond to solve my problems. Jase ,Art, Dustin were great and very professional. I would recommend to anyone who has a problem.

Review 18 (2018-08-04 - Rating: 5)
When my home flooded Rebecca and the team at Servpro when out of their way to make it easier on me. I would of been lost without their help.

Review 19 (2017-11-19 - Rating: 5)
Very professional and quick response time! Patrick the manager is very professional and kind. All together a great crew!

Review 20 (2018-10-17 - Rating: 5)
Patrick, Robert and Brayden were very helpful and courteous. It made a terrible situation more manageable.

Review 21 (2017-11-28 - Rating: 5)
Very professional and great experience during a rough time! Bradin and Patrick were awesome!

Review 22 (2019-05-31 - Rating: 5)
Most awesome experience ive had. Very kond and patient. Highly recommend! Thank yall so much!

Review 23 (2018-05-01 - Rating: 5)
Rebecca is always a pleasure to deal with and the staff do an amazing job.

Review 24 (2017-04-05 - Rating: 5)
Love these folks! Work hard to do the job correctly and exceed expectations.

Review 25 (2018-08-03 - Rating: 5)
Good follow up and on time appointments. Clear on instructions.

Review 26 (2018-03-19 - Rating: 5)
ServPro NRH saved the day!We had a pipe burst and leak water into our newly purchased home. The first restoration company I called made me feel like my only option was to tear everything out, which would cost approximately $8,000. I immediately called Servpro NRH after reading other reviews. Jeremy came out, was extremely honest about the situation, gave me options, and had a team at the house within 20 minutes to begin drying out the floors. Arthur and Patrick ROCKED setting everything up and ensuring the process would save the flooring if possible. Not only were they good at their jobs, they were friendly, polite, and courteous--things lacking in todays customer service industry. Hands down, I will absolutely speak praises for ServPro NRH, especially in regards to Arthur and Patrick and Jeremy.