SERVPRO of Medina County

Located in Houston, Texas

Address: 324 Co Rd 4631, Hondo, TX 78861, United States

Phone: +1 830-584-1704

Rating: 5

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-28 - Rating: 5)
Ashley was beyond nice, not to mention very accommodating. Samuel and Ramm obliged and worked their magic in no time. Great job all the way around.

Review 2 (2024-10-27 - Rating: 5)
Our Florida home was in the center of hurricanes Helene and Milton. It was an absolute wipe out, a messy disaster requiring everything to be deconstructed right down to the studs. Servpro was our choice for handling this process and dehumidifying the interior from the storm surge. Daniel Palacios was the manager of the team of hardworking people assigned to us. Daniel proved to be a great director, hands-on, friendly and kind, and unexpectedly empathic during all the busy activity dealing with our horrible loss. Over the time he spent on this project he grew to be a friend and gave us his best. The crew worked very hard too and most were skilled. All behaved with attentive professionalism. The team knew how attend to requirements for state and FEMA standards and assessments. Overall, I highly recommend Servpro of Braun station.

Review 3 (2024-09-23 - Rating: 5)
Andrew and Abraham with the Braun office were great on a late call out to get our water leak serviced. Thank you for the professionalism and assistance.

Review 4 (2024-06-07 - Rating: 5)
Ashley and her crew with ServPro were AmAzInG! They were very accommodating and did everything we asked of them. The home they helped with was over 4,500 sq ft, so it was a very tedious job! It also took a long time before we were able to get everything out of their storage and every time we called and had questions, they were always happy to help. I would definitely recommend using ServPro and was especially satisfied with Ashley and her crew! Thanks again, Ashley! ;)

Review 5 (2024-01-21 - Rating: 5)
We are so appreciative of Evan and team for coming up to North Texas to help us with our water damage after the big freeze. They quickly caught up to speed on the details of the job and followed up with every detail making sure that our home was taken care of. They worked efficiently and carefully making sure that everything was completely dried out so that our living environment was safe. Evan and all of the crew were extremely professional, super courteous and articulate with great communication every step of the way. Our relationship with Serv Pro started when I was pregnant with our daughter (now sixteen) and our hot water heater flooded our home. We had a great experience then with Serv Pro remediation and now another great experience so many years later. Thank you Serv Pro and Evan for taking such good care of our family!

Review 6 (2023-11-02 - Rating: 5)
Had a pipe burst and water was everywhere! We were recommended Servpro by neighbors who had a similar issue during the freeze. These guys are amazing! They came in and handled everything to make sure our home was dried out properly. Excellent communication and customer service! I highly recommend Servpro to all I know!

Review 7 (2023-07-28 - Rating: 5)
Andrew and Abraham were great! Life savers when my house flooded at 4am!

Review 8 (2022-02-23 - Rating: 5)
I was so thankful for the quick response and knowledgeable team. Jennifer and the office staff took care of everything with scheduling and working with my insurance. They checked in on the progress and were very involved through every step. The reconstruction team was reasonable and quick to getting my house back in order. Thank you for the communication and help.

Review 9 (2023-07-10 - Rating: 5)
Great support. Evan, Regi, and Geovani were timely, mitigated the issue quickly, explained the entire process, friendly, and achieved the goal quickly. They also coordinated with insurance so I didn’t have to. Highly recommend them.

Review 10 (2022-09-27 - Rating: 5)
The last step of this home flooding process, emptying out our POD full of personal items! Made arrangements with Ashley Moore, she was polite, professional and accommodating with our schedule. I may have gotten the wrong date, but she went out of her way to get this POD emptied and removed for us. Ashley showed up with Danny and Jason, to do the heavy lifting, and they were great, they placed everything back where we needed it, and worked hard to get the job done. Thank you so much Ashley, Jason, and Danny, and the rest of the ServPro staff, this is a process I hope we never have to go through again, but if it does, I will definitely use servpro again.

Review 11 (2022-03-30 - Rating: 5)
Nothing is more stressful than coming home to a water leak and standing water in your kitchen. Jennafer with Servpro was my savior. She answered my call right away, sympathized with my situation, and booked a crew to immediately come assess the leak and any damage. A crew was able to come right away and took care of my kitchen quickly. I was extremely happy with the job done and their level of professionalism. Thank you Jennafer and Servpro! I will definitely recommend your services.

Review 12 (2023-06-30 - Rating: 5)
Amazing to work with. Ashley Moore is incredibly responsive and professional! Everything is always handled extremely well! If I could give more stars, I would.

Review 13 (2022-12-24 - Rating: 5)
Servpro has always been a great and reputable company we’ve used over the years for our corporate and personal needs, as well as even purposes. This team is spot on…or should I say spot removed? Always look forward to working with them if the time arises.

Review 14 (2022-02-11 - Rating: 5)
I want to applaud Shirley Guevera for her people skills. She was the project manager for the roofing job I needed. Shirley took a lot of time explaining each step of the process with the insurance and the contractor that did the work. Thank you for making the project as painless as possible.

Review 15 (2022-12-27 - Rating: 5)
A huge thank you and shout out to Jennafer and her Servpro team. Thank you for going above and beyond. Frozen/busted pipes are a horrible ordeal itself and to add the holidays on top of that. Jennafer answered my phone call immediately and got a crew to my house. Thank you for the swift and professional service. Most definitely recommend.

Review 16 (2022-11-14 - Rating: 5)
Called them during a very chaotic time in my life. They came out immediately and began fixing everything. Throughout they sent videos and photos to me since I dont live in town. They helped put my mind at ease and fix my house at the same time. 100% the best.

Review 17 (2024-05-29 - Rating: 5)
Ashley Moore and her team did a wonderful job on the packout and cleaning of my fire mitigation.

Review 18 (2022-09-30 - Rating: 5)
ServPro will take care of your every need. Ashlie Moore made us feel confident that our house would be fully inventoried and returned back to new in no time!!

Review 19 (2022-10-16 - Rating: 5)
It’s hard to find people to come so far out, but they were here within an hour of the call. My mama’s home was full of water after a pipe broke. All the guys were so polite with their yes ma’am and helped us right away.

Review 20 (2022-03-31 - Rating: 5)
Evan and crew chief hector were professional and quick. I will be using Servpro again. Look at this happy customer!

Review 21 (2023-04-20 - Rating: 5)
Evan, Eric, and Danny were very professional and courteous. They were always considerate of my time.

Review 22 (2022-03-31 - Rating: 5)
From the first call,Jennifer displayed such sincere concern. She was able to answer my questions. There was a crew that was able to start working sooner than I expected.

Review 23 (2023-08-05 - Rating: 5)
Jared did a fantastic job cleaning out the drier vent. Very friendly, efficient, and personable!

Review 24 (2023-07-25 - Rating: 5)
Jared did a great job cleaning the dryer vents he even adjusted the hosing of his own accord.

Review 25 (2022-04-01 - Rating: 5)
Service master was here first and let me say never again, Evan and team came in and finished everything fast and was super amazing compared to the other.

Review 26 (2022-03-31 - Rating: 5)
Evan and logan’s provided an excellent experience. They were polite and communicated very well.

Review 27 (2022-12-15 - Rating: 5)
Amber is my go to! She is the best, and is always quick to help with any needs I may have.

Review 28 (2022-04-01 - Rating: 5)
Extremely knowledgeable and professional crews. Thaddeus explained the whole process very well. Thank you to Jon as well!

Review 29 (2022-12-13 - Rating: 5)
Great company to work with for your water damage. Walked me through every step of the way and finished super quickly.

Review 30 (2022-03-07 - Rating: 5)
They were fast to respond. Courteous thorough and easy to work with. And they did the job and cleaned up

Review 31 (2023-07-24 - Rating: 5)
Jared and Ruben were amazing and did a great job

Review 32 (2022-04-01 - Rating: 5)
Evan S. answered all my questions and was so professional. While I didn’t end up needing these services this time I definitely will in the future and will be using them!