SERVPRO of Lake Travis, Lakeway in Houston

Review 1 (2022-03-03 - Rating: 5)
Servpro of Lake Travis/NW Austin, Patrick & Tony were awesome to work with. We have never had to have water meditation from our home before. Patrick walked us through every single step! Both guys worked so quick and there was no mess from them removing the drywall & flooring. I was so surprised. I had hurt my arm they were so helpful moving our belongings out of the way that I would not be able to. Making sure items were placed in other spots of our home to where we could still function & live. Means a lot when you let people in your home and they treat your home & belongs with such care! That was very appreciated. Each day Patrick communicated clearly what was going on with the drying process. How many more days the fans & dehumidifier would be staying in our home. Always asked when would be the best time for return visit the next day, followed with a call 20-30 mins ahead of arrival time. Thank you Patrick & Tony for making a yucky situation turn around to a pleasant one! I will be recommending y’all to everyone!

Review 2 (2022-03-30 - Rating: 5)
Patrick & Tony were incredibly professional & went straight to work removing 2 inches of standing water from our home, resulting from a broken pipe. Patrick was able to quickly describe the processes they would be completing & kept us up to date throughout the water removal process. Over a period of 8 days, Patrick & Tony facilitated the drying process for our home. They were very sensitive to how devastated we felt about this issue occurring to our home & took careful steps to explain status to us at every step of the way & responded promptly to our questions, sometimes after hours.I was very impressed with their knowledge & expertise. I highly recommend!!

Review 3 (2022-10-07 - Rating: 5)
Aaron and Tino were incredibly professional and efficient. After setting up the equipment, they came back later in the week to make sure everything was moving forward as expected. They always called and arrived when they said they would. They were very polite and respectful, and I felt fine having them in my home. Im very thankful to them and ServePro for helping get rid of the water from a leaked pipe.

Review 4 (2022-09-08 - Rating: 5)
Aaron and Tino were my techs responding to water damage from a leaking ac in the attic. The guys were very helpful and answered all my questions. They were very professional and did a great job getting the water mitigation process started.Servpro has been great to work with and highly recommend.

Review 5 (2022-10-07 - Rating: 5)
Aaron and Tino were great. They came in quickly and assessed the damage and set up the fix. They were also great communicators. Had to come by daily to check on the progress and always texted ahead and with three ETA. I’d definitely use Servpro again.

Review 6 (2020-08-06 - Rating: 5)
While away from the home for a few days we had a leak from the ac unit condensation line that was blocked. Servpro was there in no time, removed the wet flooring and got their equipment up and running. They did a great job, arrived on time and kept us informed of their findings and next steps. We appreciate the professionalism and had an excellent outcome.

Review 7 (2021-12-10 - Rating: 5)
Patrick Hunt with ServPro of Lake Travis/NW Austin did an outstanding job remediating water damage at our house. Patrick kept us informed every step of the way, and he led an extremely professional and timely cleanup process. Im so glad weve had someone like Patrick to help us make progress in a difficult situation!

Review 8 (2020-09-28 - Rating: 5)
Working with Jeremy Seamans was an absolute pleasure! He came to my newly purchased home to conduct a thorough assessment of the duct cleaning work that was needed, and then recommended to also use a ThermFog to eliminate the pet odor. He sent us his A-team (Brandon & Patrick) to complete the job; they could not have been more thorough and polite, and took me through everything they had completed. I am 100% satisfied and the ServPro team has my full endorsement!

Review 9 (2022-09-07 - Rating: 5)
Aaron led the remediation team after a significant leak damaged a wall, ceiling, trim and floor. He worked diligently to get things completed as efficiently as possible. He kept me informed regarding his schedule and completed the work accordingly and well.

Review 10 (2022-03-19 - Rating: 5)
Completely professional. They answered every question I had while doing the water remediation. I couldnt be more pleased with the work of Patrick and Bree. Not only were they professional, they were quite personable as well. I couldnt ask for better service in a time of need.

Review 11 (2022-09-08 - Rating: 5)
Aaron and Tine, service men for Servpro, came out today to evaluate whether I had moisture from a leak. They were friendly, professional, gave me needed information. I am very satisfied with the service I received

Review 12 (2022-10-07 - Rating: 5)
Aaron and Tino helped us when our shower leaked into the office below. They answered all my questions and offered advice to help us while the dehumidifiers were working. Thank you very much.

Review 13 (2022-10-01 - Rating: 5)
Aaron and Tino were great! They were very timely and efficient. They made a stressful situation as easy as possible. We would highly recommend them.

Review 14 (2022-03-16 - Rating: 5)
James and Austin were very professional and knowledgeable. They showed up on time and were very good at what they do. I would definitely recommend this company and these gentlemen in particular.

Review 15 (2022-02-27 - Rating: 5)
Patrick and James were wonderful. They took wonderful care of everything I needed done. Plus they always let me know what was going on. I would always recommend them.

Review 16 (2021-11-15 - Rating: 5)
Team was very responsive, professional and easy to work with during a stressful time after water damage from a burst pipe. Thanks Patrick and team!

Review 17 (2022-10-12 - Rating: 5)
Aaron and Tino did a great job. They were courteous, professional, and knowledgeable.

Review 18 (2022-05-19 - Rating: 5)
They were wonderful and our air ducts are so clean! Cannot recommend James and Tony enough!

Review 19 (2021-04-20 - Rating: 5)
James and Jason were very helpful, professional, efficient, and patiently talked us through all our questions. I highly recommend!

Review 20 (2021-05-03 - Rating: 5)
James was great and on time! He answered all of our questions! Highly recommend!

Review 21 (2021-04-20 - Rating: 5)
James and Jason were the absolute best. So glad I used this company. Thank you guys so much!!

Review 22 (2022-05-23 - Rating: 5)
James, Tony and Caiden were great! Highly recommend!

Review 23 (2021-04-19 - Rating: 5)
James and team have been great. Very nice and professional.

Review 24 (2021-02-27 - Rating: 5)
Very professional. I would not hesitate to use ServPro again.

SERVPRO of Lake Travis, Lakeway