SERVPRO of Kaufman County, Mesquite

Located in Houston, Texas

Address: 11374 Industrial Way Suite A, Forney, TX 75126, United States

Phone: +1 972-524-3894

Rating: 4.5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-23 - Rating: 5)
A special thanks to ServPro responding to our water leak. They responded quickly and remediated the water effectively. A special thanks to Tim who led the effort, keeping us informed, and closing out the project quickly, minimizing damages. Thank you

Review 2 (2021-08-23 - Rating: 5)
Servpro of Mesquite was amazing to work with! They traveled from TX to Central IL for massive flooding we had earlier this summer and from the office staff to their work crew, they were all super friendly, professional, and efficient. Their cleanup work saved me and my husband from so much stress!

Review 3 (2025-01-20 - Rating: 5)
We have worked with Tim and ServPro for the past week and he has been absolutely amazing! This company and the employees have done over and above during our emergency and I couldn’t thank them enough!

Review 4 (2024-07-05 - Rating: 4)
Servpro was contacted by my insurance company to begin the flood restoration on my home. The office staff and employees who came to my home were so courteous and helpful from beginning to end. My phone calls and texts were handled promptly. They completed the work in a timely manner and the work was beyond my expectations. I would highly recommend Servpro to any of my friends.

Review 5 (2024-04-26 - Rating: 5)
I am writing this review to thank this company for having wonderful customer service. I spoke with Jordan Ooka and he was friendly, pleasant, and knowledgeable! I am an Old Lady and he was patient because I have to get an understanding. I ask a lot of questions. He also worked with me on scheduling.

Review 6 (2024-04-09 - Rating: 5)
Mrs. Doris and Anthony took such good care of us. They took their time and cleaned tentatively and left our house in better shape than they found it. Great company and service

Review 7 (2025-01-03 - Rating: 5)
Doris Judd and her crew were exceptional and friendly as we are going through a difficult experience.

Review 8 (2023-03-01 - Rating: 5)
We contacted Serve Pro after we had a water leak. Willie, Ricky and Kevin saw the job thru from day 1 until their job was completed! They were friendly and professional and did the BEST job! I am so thankful for them and the job they did! Would HIGHLY recommend Serve Pro to family and friends. We appreciate their hard work! The Wilsons

Review 9 (2023-11-15 - Rating: 5)
Doris Judd and her crew were amazing! I will definitely use them again. They came in and packed up all the items in the rooms and even cleaned up after. I could not ask for a better crew! Thank you Miss Doris!

Review 10 (2021-10-28 - Rating: 5)
The SERVPRO team of Mesquite was extremely professional from the start. Haley was very responsive and great in coordinating all the logistics with my adjuster, the on-site team and myself. The on-site team exceeded my expectations!! Doris and her team were very professional and experts at getting my home back in shape from the construction build back! Because I am extremely happy with the end results, I have recommended Doris and her team to assist me with my Mom’s home once their build back is completed. They are well above a FIVE STAR team!! They work is stellar!!

Review 11 (2024-05-02 - Rating: 5)
I did like Doris Judd she is a hard worker. I think she need to have the same attitude coworkers in order to be successful and responsible in their job to be accountable done.

Review 12 (2018-07-19 - Rating: 5)
SERVPRO was awesome! We got connected with them through Allstates Good Neighbor program and they definitely went above and beyond our expectations. Each person they sent to our home was a quality worker. They regularly came to the house to make sure the job was being done correctly. If we had any concerns they were quick to find the answer for us and they were accessible majority of the time. I could easily reach them by phone or text and they promptly responded. We couldnt be happier with their work and the people there are so great! Highly recommend!

Review 13 (2019-07-30 - Rating: 5)
SERVPRO of Mesquite did an amazing job at helping me through this rough process. Everything was explained very clearly and they helped me understand the process. They took very good care of me and my home. I couldn’t have asked for a better experience during this tragic time in my life. I also want to compliment Haley in the office for being so attentive and caring during all of this.

Review 14 (2020-01-15 - Rating: 5)
Very happy with the services provided by this Servpro. They were very helpful and knowledgeable about what they were doing in my home. I felt very confident throughout the whole process that they would have my house back to normal in no time and they did.The front office ladies are very kind and helpful and the guys that worked at my home were very hardworking. Will definitely call back this Servpro if I have a water or fire damage in the future.

Review 15 (2022-09-30 - Rating: 5)
I was at a complete loss when my water heater burst in the attic. Water was dripping from my light fixtures! I called Servpro of Mesquite and they were at my home within an hour! The office staff and workers were very friendly! They kept me up to date through the entire process. I will never use anyone else. Thank you to all at Servpro of Mesquite!!!!

Review 16 (2025-01-19 - Rating: 5)
Tim and his crew did a great job for us!

Review 17 (2019-08-26 - Rating: 5)
Our house flooded from the washing machine and the guys from ServPro handled the situation so fast! They cleaned up the mess as fast as possible and made a stressful situation bearable. They were always prompt, flexible with time, and courteous! The office staff helped me navigate the situation in the beginning when I was a mess. I am so glad we called them first!

Review 18 (2023-04-20 - Rating: 5)
Personal service. Jennifer Evartts technical aptitude, being transparent and direct, while courteously explaining what needed to happen....provided my family comfort that we were doing the right thing, and using the right company. Meanwhile, Wade Grubbs was answering texts/calls after hours to ensure I was getting the info we needed. Daily repeat visits by these two, checking carefully on progress and ensuring successful drying of our home....we are thankful.

Review 19 (2018-05-03 - Rating: 5)
We had a flood in January and servpro was wonderful. What was even more amazing was how they were patient with us and our mortgage and insurance company. It took several months for the payments to be finalized and they were never impatient with us! From start to finish, they acted very professionally.

Review 20 (2019-10-30 - Rating: 5)
The employees at ServPro have been wonderful. I was so stressed out and she really put my mind at ease with the calmness and sweetness in her voice. She thoroughly explained everything that was going to be happening in order to get my repairs done.

Review 21 (2019-08-04 - Rating: 5)
If you ever need any kind of water restoration SERVPRO is the company to call. I had a disaster happen a few years ago and had another company out and they did not even do half the job SERVPRO did. Not only did they do a better job they had amazing customer service. They were very informative and the office ladies were so sweet and considerate. I am so happy I chose this SERVPRO.

Review 22 (2019-07-30 - Rating: 5)
Big thanks to the SERVPRO of Kaufman County team.You guys did a great job helping us clean up our mess at our lake house.We couldnt be happier with the results.The guys did a great job and the ladies in the office were very nice & helpful.

Review 23 (2019-08-19 - Rating: 5)
I had a water leak and saw good reviews from Servpro Kaufman. From Haley, Aaron, Anthony, Ty and several others whose names I forget, they did a great job. Highly professional, courteous, excellent communication- I only wish my insurance co was so professional!

Review 24 (2018-03-02 - Rating: 5)
I work for a real estate company and SERVPRO of Mesquite is on our preferred vendor list. I recently used them for some damage to my personal home and have been impressed with their responsiveness and the quality of work done by their contractors. They are professional, dependable, and they get the job done!

Review 25 (2020-01-15 - Rating: 5)
I am very impressed with Servpro! My home had a leak occur a few weeks ago and Servpro was on site immediately to help dry and clean up the damages. Stephanie in the office was very helpful when I initially called and helped walk me through the entire process so I knew I was in good hands. High recommend this company!

Review 26 (2019-07-30 - Rating: 5)
I just want to thank SERVPRO of Kaufman County for taking good care of myself and my home. It was tough at first but between the girls in the office and the guys that worked at my home I couldn’t have had better help during this tough time. I would highly recommend this company.

Review 27 (2019-08-18 - Rating: 5)
If you have a fire happen at your home Servpro is the company to call. They were very informative and answered any questions I had during the process. My home is finally back together after this amazing crew came in and did a great job at making my home like brand new.

Review 28 (2019-10-16 - Rating: 5)
I just want to take the time to thank this group of individuals. They were out in a timely matter and have some of the most helpful employees. Their office ladies are so nice and the people that came out did an awesome job. I would absolutely recommend this company to anybody with a water disaster.

Review 29 (2019-07-30 - Rating: 5)
I would like to thank SERVPRO of Mesquite for going above and beyond for my family during a disastrous situation. They were completely nice and seemed to care for their customers. From the very beginning of the sweet girl who answered the phone to the guys that explained what would be going on in my home for the next few days. hoping nothing else happens anytime soon, but if or when it does, I will definitely call SERVPRO in Mesquite again.

Review 30 (2019-08-02 - Rating: 5)
Huge thanks to SERVPRO of Mesquite for actually doing their job and beyond! After having to deal with a disastrous/annoying leak in my bathroom ceiling I finally have relief that this issue has been fixed. Stephanie in the front office rocks! She made the process simple and made sure I was getting the help I needed.

Review 31 (2018-01-19 - Rating: 5)
Our home burned down in Kaufman in March 2017. Aside from being devastated and not knowing what to do or where to start we were lucky to have ServPro there and not in the way but giving information on how to clean up the mess. After reading what they left I decided to go with them to help clean up as much as we could.From the very beginning they were a God send. We had some beautiful furniture that for the most part made it. They wrapped our dishes, crystal, plus with the greatest care. The employees were all so nice and fun to talk to as they worked . Billy Walker and Aaron Johnson were wonderful and answered all my questions. And I can truthfully say they probably saved me from imploding. You won’t ever know what a mess a fire is until it happens. I could not have done it without them.They loaded up our belongings and took some to storage and the rest to their warehouse. There they had a process where they were able to get the smell of smoke out of everything. They washed all the dishes, crystal etc. and rewrapped it.ServPro suggested two furniture refinishers and we chose one company. They picked up our things and cleaned them up and refinished them. After we moved back in they brought our belongings home.When it was time to move home I got several bids on moving. ServPro came in under the other bids and moved us home.The experience was the best. I don’t know what I would have done without them. The employees were so nice and took a bad situation for me and gave it the best outcome I could have hoped for. They took most of the stress from me.I would recommend to anyone to have them help with fire or water damage.Caroline Hawbaker

Review 32 (2019-11-11 - Rating: 5)
The serv pro team in Kaufman county were timely, professional and thorough. The technician took the time to evaluate the areas of concern and quickly ascertain what the problem was (which was not what we anticipated the problem to be). He quickly and professionally remediated the issue saving me time and money. Thank you serve pro!!Additionally, as a weekender he mentioned our coming freeze and volunteered to turn our faucets on to avoid a freeze. Great customer service!

Review 33 (2019-08-29 - Rating: 5)
My apartment flooded at the end of June! I can’t thank Aaron Johnson enough for taking the time to educate me and help me through that ordeal!!! If Aaron represents the staff at ServPro, I’m super impressed and will recommend your company to everyone I know that might need your services!!Sincerely,Sharon Spence

Review 34 (2018-08-19 - Rating: 5)
I had some major water damage. A friend recommended servpro and Im so glad they did! Mr. Johnson & his crew showed up right away and guided me the whole process. Honestly I wouldnt have even known where to start. They were able to answer all of my questions and help me through every thing from insurance to repair and restoring my home to better than new. Thank you Aaron and the servpro crew!

Review 35 (2019-10-03 - Rating: 5)
Doris Judd was a great help in expediting my claim after our house fire. I appreciate all the help from servpro in getting my salvageable items cleaned and restored. I definitely recommend their services.

Review 36 (2019-12-17 - Rating: 5)
Home ownership can be nerve racking but Aaron kept me well informed throughout the whole process. The work was done at a reasonable rate and time. We were back on our feet by Thanksgiving. Will use again.

Review 37 (2020-04-23 - Rating: 5)
Anthony and Taylor were of the highest professionalism and conduct on a day that was very difficult for us. They went above and beyond with their attention to detail, thoughtfulness and respect for property. They worked hard and never wavered late into the night!

Review 38 (2019-07-31 - Rating: 5)
My washer overflowed at 2 in the morning and my insurance company referred me to this SERVPRO. I am very happy with everything SERVPRO did for me & my home is now perfect again. Thank you guys and girls in the office :)

Review 39 (2020-02-19 - Rating: 5)
Great work done by this Servpro. I had a very big mess in my home a few weeks ago and this company came out and helped me through the whole process. They were extremely professional and always answered any and every question I had. I will recommend this company!

Review 40 (2019-09-09 - Rating: 5)
Came to my mothers home to fix the problem we had. Did a really great job, made it feel safe, Anthony Sims is one person that I would recommend to come back and do the excellent job he did.

Review 41 (2018-02-15 - Rating: 5)
The team of Aaron and Anthony were very helpful and efficient. Professional and helpful in a challenging situation. They put the right people in to fix my situation in a timely manner.A grateful customer.

Review 42 (2018-04-08 - Rating: 5)
Back in March my husband and I went through a small flooding accident in our home. We called upon Servepro in Forney and they were absolutely the best!! Very professional and on top of everything!!! Best decision!!!

Review 43 (2019-12-13 - Rating: 5)
I am so pleased with Servpro. They came to my sisters home and was very professional. The tech Kenneth was very polite and hardworking.

Review 44 (2019-08-01 - Rating: 5)
Very pleased with SERVPRO of Mesquite and the services they provided for me. It’s never a good thing when your home catches on fire and SERVPRO did an amazing job at helping me through this rough time.

Review 45 (2019-08-17 - Rating: 5)
Had a water disaster that happened this past week and Servpro did an excellent job at getting the mess cleaned up and keeping me calm throughout the process. Keep up the good work guys and girls!

Review 46 (2020-01-31 - Rating: 5)
Excellent work, accurately timing of when work order will be finished.If I was any of you guys I would request two guys by the names of James Jr.and his assistant K.p...they were always on time and did work efficiently....I appreciated these guys for doing such a great job....!!!

Review 47 (2019-04-10 - Rating: 5)
Mrs. Doris Judd & her team of 2 men, were very professional, while at my home. They also were very compassionate about my unfortunate situation.

Review 48 (2020-01-15 - Rating: 5)
Anthony Sims is a very hard worker and leads his team well, if I ever need servpro, I will request him by name to come work on my home.

Review 49 (2020-02-16 - Rating: 5)
Kenneth Perkins came out on a job to my house & was a very nice worker that was so studious doing his job. He did a great job..

Review 50 (2019-04-12 - Rating: 5)
Thanks for coming out and getting the mold out of my walls. The crew came in and and had everything done in one weekend. Everything was cleaned up and disposed of when we got back! Great Job!!

Review 51 (2020-02-06 - Rating: 5)
This group of professionals came to a fire I had and they effortlessly packed up my house and cleaned everything so well. I can’t thank them enough. Keep up the good Work!

Review 52 (2019-10-03 - Rating: 5)
ServPro in mesquite was amazing everything was done as I expected from the beginning call with Haley to the end of the job being done thank y’all so much and will def recommend y’all to everyone.

Review 53 (2019-10-14 - Rating: 5)
They did an awesome job at my house. I would definitely recommend this company to anybody going through a water damage.

Review 54 (2019-03-12 - Rating: 5)
Aaron Johnson was very helpful and explained everything I needed to know! I was anticipating having to pay a lot of money and he was able to tell me what I could do so that I wouldn’t have to do that!

Review 55 (2023-05-23 - Rating: 5)
Ms. Doris Judd - wrapped and packed items to help avoid damage during demolition work performed in my home.

Review 56 (2019-08-26 - Rating: 5)
They were kind, respectful of my home, and gave me the estimate that I needed in a timely manner.

Review 57 (2023-07-19 - Rating: 5)
Ms. Doris Judd was tentive to our needs and took care of my personal items.

Review 58 (2023-02-09 - Rating: 5)
Really nice people friendly and very fast service I would call them again any day.

Review 59 (2019-09-10 - Rating: 4)
Great job, did all that needed done. Anthony was Friendly, explained things.Thanks, Denis

Review 60 (2022-09-29 - Rating: 5)
Very prompt and courteous folks. They got the water out quickly

Review 61 (2019-07-12 - Rating: 5)
Wow what a Awesome Job they did on my shop!Thanks so much!!!

Review 62 (2020-08-04 - Rating: 5)
#1. TOP RESTORATION & CLEANING COMPANY IN THE UNITED STATES OF AMERICA! MAKING DISASTERS LIKE IT NEVER EVEN HAPPENED! 👍👍👍👍