SERVPRO of Grand Prairie

Photo of SERVPRO of Grand Prairie

Located in Houston, Texas

Address: 2610 Aviation Pkwy, Grand Prairie, TX 75052, United States

Phone: +1 972-602-1112

Rating: 4.6

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Air duct cleaning service
  • Water damage restoration service
  • Building restoration service
  • Carpet cleaning service
  • Cleaners
  • Fire damage restoration service
  • Waste management service

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2023-09-23 - Rating: 5)

    Servpro was amazing. The staff was very reactive to my home needs after a small fire. The employees sent were very respectful to my property and courteous to me. They went above and beyond in their service and I am most appreciative for their help. If you ever have a need for this type of service, this is the company you want to help you get things back to normal.

  • Review 2 (2023-11-02 - Rating: 5)

    Hi all, where do I even start? Our kitchen had mold do to a single nail during the time of construction. ServePro of Grand Prairie came in and not only answered so many questions but did an outstanding job. Our reconstruction contract had nothing but great things to say about the job this team did. Robert and Jose as well as Austin and Sasha we nothing short of amazing. Thank you all

  • Review 3 (2017-12-02 - Rating: 5)

    My wife and I received great service from the SERVPRO team that came out during our flooding issue. Oscar Ortiz was amazing! He was extremely knowledgeable and incredibly professional. Oscar was able to let us know what to expect throughout the entire process—from beginning to end—which gave us a good sense of peace during a very stressful time. We knew from the time we met Oscar and his team that we were in good hands. Excellent job SERVPRO! Keep up the good work.

  • Review 4 (2019-06-27 - Rating: 5)

    The first team who came to our home was Austin and Robert. Austin was informative, helpful, friendly and engaging. He was also sympathetic to our plight, and quite professional. Robert was quiet, but he was every bit as warm, friendly and polite. Good good people! I would definitely call them again if needed ... as long as they would send Austin and Robert!

  • Review 5 (2017-12-14 - Rating: 5)

    ServPro Grand Prairie and Kathy Anderson, serviced several offices when we had a hot water heater burst in the ceiling. They were always on time and called daily to insure we were being serviced to our satisfaction. Thank you for a job well done. We would definitely use them again.

  • Review 6 (2019-09-25 - Rating: 5)

    Janice and Jose were absolutely wonderful. When my house flooded they came in and said, “we’ll take care of this” and they did. They worked late into the night setting up dryers and dehumidifiers and they came back every day until it was dry. ServePro also did the restoration and it is fabulous. They always asked if it was okay and could they do anything else for us. A great company to work with.

  • Review 7 (2020-11-02 - Rating: 5)

    We had a plumbing issue that came from our upstairs bathroom and flooded our lower level. They were here the same day and everyday after until every inch was dry. They are professional, friendly, informative and reliable. I highly recommend them!

  • Review 8 (2021-03-10 - Rating: 5)

    GREAT GREAT EXPERIENCE! Good customer service from the team! They came in and got the job done with no problems and in a reasonable amount out time. I was very pleased! Any information that you need, questions or concerns they were able to provide you with that information. I will definitely be contacting them again for any repairs that needs fixing. If you haven’t got service from ServPro you definitely should! and I want to give a big thank you to Viktor Paez.

  • Review 9 (2019-08-23 - Rating: 5)

    We came across Servpro when we had to file a homeowners claim for some water damage (to floors that we had just put in two months prior) and they were referred by our insurance company, so we thought it would be the best way to go. Please keep in mind that I am currently 8 months pregnant and it was my nursery that got the brunt of the water damage. Servpro came out the night of the incident (Thursday) to begin water mitigation and our rebuild rep Travis was there the very next day with them while they continued the dry out.Everything went very smoothly! Travis was able to write our estimate on the second day and by the following Tuesday the project was underway. We were very nervous about the floors matching the dining room, again since they had just been put in two months prior, but Travis was able to get us our same flooring.I actually feel that Servpro did an even better job than when we originally put them in. So while dealing with water damage was a pain and unexpected, we ended up with better work in the end. They were very sympathetic to our situation and my nerves of wanting my life and house back in order before my baby was due. I would without a doubt recommend Servpro to anyone looking for excellent work, great customer service and timely completion.Thanks again to Travis and his team for getting us back to where we needed to be!!

  • Review 10 (2017-12-13 - Rating: 5)

    ServPro of Grand Prairie is such a great restoration company to work with. Recently, we had a pretty bad disaster due to a small fire and ServPro dispatch time was super fast and their techs worked diligently to complete the repairs. Moreover, the personalized assistance from their rep, Stephen Griffin, was absolutely amazing. He was able to give me prompt updates and ensured that all of my concerns were addressed. I look forward to a continued relationship with ServPro of Grand Prairie.

  • Review 11 (2017-12-14 - Rating: 5)

    Recently, I called Kathy Anderson at the ServPro Grand Prairie location to I inquire if her company could get dog urine stain and odor out of a nice, long-shag rug, about 5’ X 7’. She told me whom to call and where to take it. A service consultant called to give me my options, which ranged in everything from having it done even though they couldn’t guarantee the odor would be completely removed, up to and including me just giving up on it and tossing it altogether! He gave me an estimate for cleaning and deodorizing it, which I was willing to invest, considering what i had paid for the rug. Kathy checked back with me to follow up with my decision and toMake sure I understand they couldn’t guarantee the odor wouldn’t return. I told them to take their time with it; they’ve told me it’s ready and I will pick it up this week. In fact, during Kathy’s last call, she said if I wasn’t pleased with it, I didn’t have to pay them. Of course I will pay, no matter what because I made an informed decision to take a chance, even though no guarantee was made. My overall experience with Kathy and every other representative I dealt with was excellent and exceeded my expectations! I highly recommend them based on this experience and another two times I needed them—once for fire damage and another for travel trailer carpet cleaning and deodorizing.

  • Review 12 (2019-12-18 - Rating: 5)

    A water leak went undetected for several hours and soaked nearly all of the carpet throughout the house. It was awful! We called SERVPRO and were glad we did. Travis and the other employees came out that day, provided us with an itemized list of services and equipment and started the clean-up and restoration process, even working until late at night. They are excellent to work with and they kept us informed throughout the whole process. Travis worked with our insurance company to ensure they approved all the work. We hope this never happens again, but if it does there is only one company we will call and that’s SERVPRO of Grand Prairie.Robert S and Teresa A

  • Review 13 (2017-12-14 - Rating: 5)

    What a fantastic and professional company ServPro of Grand Prairie is. When we needed them the most ... they showed up on time and delivered impeccable service. Special Thanks to Kathy Anderson and the guys! Keep up the hard work!

  • Review 14 (2017-12-13 - Rating: 5)

    We have been using ServPro for several years now. We make a phone call and they are prompt, professional and get the job done! Kathy Anderson is great to stop by and check on us to see if we need anything. We joke about not wanting to ever call ServPro, but it is nice to know they are there when the unforeseen happens, and it does happen!

  • Review 15 (2017-12-12 - Rating: 5)

    The SERVPRO Team in Grand Prairie are truly AMAZING!!! Our representative Kathy Anderson goes above and beyond for all our needs here at Marathon Coach. Thank you SERVPRO for all the hard work you have done for us.

  • Review 16 (2017-12-13 - Rating: 5)

    CrossPoint Church of Christ is a real fan of Servpro. In 2015 our offices received water damage and Servpro was there taking care of us. Friendly, professional and quality service. We now depend upon Servpro to keep our rafters clean. We have recommended their services to others and we have have received glowing reports. Thank you, Kathy Anderson for your friendship and service to our church!

  • Review 17 (2019-06-29 - Rating: 5)

    Calling around trying to get help with a mold issue in one of my rental properties and everyone is giving me the run around not trying help me- then i called servpro and spoke with a young lady Samantha she was the willing to answer my questions and let me know the steps to take she went as far as giving me a phone number to help start my process it is clear this company is really about helping customers and i will be calling them to do my job when it is ready. I recommend this company to anyone

  • Review 18 (2018-01-26 - Rating: 5)

    ServPro came and helped me clean up a flood at my house from a pipe burst. All of the staff that came out was super nice, polite, and informative. Tony in particular was able to answer all my questions and make me feel better throughout the whole situation. I would definitely recommend these guys for water mitigation for sure. Thanks ServPro, I appreciate your help.

  • Review 19 (2017-12-13 - Rating: 5)

    My company had black mold that needed to be removed ASAP! Kathy Anderson was a true staple in the mold remediation process. Kathy was always checking in to see how everything was going and to make sure if I needed anything else that she would be there. Kathy went above and beyond what my companys expectations were and for that we will continue to utilize Servpro in the future.

  • Review 20 (2017-12-13 - Rating: 5)

    Servpro of Grand Prairie and their staff always go the extra mile for our customers here at State Farm. We truly appreciate Kathy Anderson and all she does to ensure every policyholder is well taken care of.

  • Review 21 (2017-12-14 - Rating: 5)

    I started using Servpro years ago. They are prompt and always trying to impress. Kathy Anderson regularly follows up with us to ensure we remain satisfied!

  • Review 22 (2021-05-04 - Rating: 5)

    Servpro responded very quickly when I had a flood in my home. They were very helpful and did an excellent job. All of the staff I spoke to were very friendly and professional.

  • Review 23 (2018-04-17 - Rating: 5)

    ServPro has never let us down. I highly recommend them. Their sales associate Kathy Anderson is very friendly and knowledgeable and all about helping us.

  • Review 24 (2023-10-02 - Rating: 5)

    Great company! They restored my home efficiently and effectively! Definitely would recommend!

  • Review 25 (2020-10-12 - Rating: 5)

    I had a water damage in my apartment and SERVPRO Came and fixed everything up and make everything look perfect again! I am so glad with their service! I would recomend their services to everybody!

  • Review 26 (2017-12-14 - Rating: 5)

    I have used Servpro for years for both water damage or major carpet clean. They are great to work and always do a great job.

  • Review 27 (2018-01-11 - Rating: 5)

    Kathy and her team have always taken great care of our clients. Always know that we can rely on them to do a good job!

  • Review 28 (2021-06-11 - Rating: 5)

    When my home flooded o a Monday evening, Servpro was there on Tuesday morning ready to clean up the mess and dry my house out!!!!

  • Review 29 (2020-10-12 - Rating: 5)

    Great services!Would highly recommend SERVPRO of Grand Prairie, excellent company👍🏽

  • Review 30 (2021-03-10 - Rating: 5)

    Thank you SERVPRO for helping get our church thorough the damages that the freeze caused.

  • Review 31 (2021-03-30 - Rating: 5)

    I will always recommend this SERVPRO to everyone I know their employees are well trained and professional

  • Review 32 (2022-02-05 - Rating: 5)

    Great services!! came out even with this freeze to help my grandpa when his study flooded!!

  • Review 33 (2021-12-06 - Rating: 5)

    This is a great company, I highly recommend them.

  • Review 34 (2021-03-09 - Rating: 5)

    Awesome Staff and Great service!!! Would highly recommend (:

  • Review 35 (2022-10-24 - Rating: 5)

    Matt and Crewmen did a great job.

  • Review 36 (2022-07-21 - Rating: 5)

    Best team ever. Great communication.

  • Review 37 (2021-05-13 - Rating: 5)

    Great company I recommend them to anyone

  • Review 38 (2020-12-14 - Rating: 5)

    Great people and better service. Highly recommend.

  • Review 39 (2022-12-08 - Rating: 5)

    Great service remarkably professional

  • Review 40 (2019-03-20 - Rating: 5)

    Great experience with this company

  • Review 41 (2021-12-03 - Rating: 5)

    Great company

  • Review 42 (2021-05-03 - Rating: 5)

    Great company I recommend them

  • Review 43 (2021-11-23 - Rating: 5)

    Great company

  • Review 44 (2021-05-13 - Rating: 5)

    Great company

  • Review 45 (2019-03-20 - Rating: 5)

    Thanks for the help.

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