SERVPRO of Georgetown, Florence, Sun City
Located in Houston, Texas
Address: 2420 Patterson Industrial Dr, Pflugerville, TX 78660, United States
Phone: +1 512-843-5943
Rating: 4.8
Services
- On-site services
- Online estimates
- Wheelchair-accessible car park
Categories
- Air duct cleaning service
- Water damage restoration service
- Building restoration service
- Carpet cleaning service
- Cleaners
- Fire damage restoration service
- Waste management service
Photos
Latest AC Repair Services in Houston
Comments
-
Review 1 (2024-09-12 - Rating: 5)
After a certain utility company drilled a hole through the sewer line at my Georgetown home causing sewage to back up into the house, ServPro was called on to handle all mitigation and renovation. There were several inches of black water throughout the house. A TOTAL nightmare! From the beginning, ServPro reps including Jordan, Chance, and Pete exhibited the utmost concern and professionalism to help me overcome this HUGE inconvenience. They addressed every problem thoroughly and did a total rehaul on the house in a timely manner to help me get on with my life. I could not have done it without them. Highly recommended for all levels of mitigation and renovation. The house looks amazing! Thanks ServPro ! -
Review 2 (2025-01-07 - Rating: 5)
We had a great experience with ServPro of Pflugerville. Chance Zapalac did a fantastic job working with our insurance company to get all of our water losses covered with an incredibly fast turnaround. The repairs were done perfectly and we are super satisfied customers! -
Review 3 (2024-10-28 - Rating: 5)
Servpro Pflugerville in general and Pete Arellano in particular as my project manager did an excellent job at completely restoring/rebuilding the interior of my house after a fire and accompanying smoke damage destroyed it. He always kept me informed of the current work status, tasks completed that week and work to be done in the coming weeks. The work was performed as quickly as possible taking into account various subcontractor availability and working with my insurance. Pete was able to make recommendations on materials and suggested improvements while keeping my budget in mind and was very fair and reasonable in dealing with changes. The end result looks excellent and both my wife and I are very happy with the new modern feel.Mike N. -
Review 4 (2024-11-20 - Rating: 5)
We had weather related extensive water damage in my house. ServPro of Pflugerville performed an excellent job at demolition and reconstruction. They were transparent, kept me up to date on progress, helped me tremendously in dealing with my insurance. I am extremely satisfied with the work they performed. They went above and beyond with what was needed. I highly recommend them for your next job. I also like to thank the team leads Deonta G, Chance Z, and Pete A. for the excellent support they provided us. -
Review 5 (2024-09-26 - Rating: 5)
Chance and Pete with ServPro provided excellent customer service in restoring my bathroom after it had been damaged by a water leak. They were very responsive and kept me informed on the work being done during the restoration process. -
Review 6 (2024-07-17 - Rating: 5)
I am working with client buying a home that tested positive for mold. We needed to work fast to get an estimate for the mold remediation. We had a deadline to meet. Jen understood our need, took ownership, and acted with urgency. She accommodated us and was proactive in completing the sketch. Keith supported in ensuring the sketch was done properly. Both were knowledgeable and professional. If mold remediation is the task at hand, I recommend working with Servpro. -
Review 7 (2024-10-21 - Rating: 5)
Jen Forgey at SERVPRO of Georgetown is a must-have contact in your emergency support Rolodex! She’s detailed, knowledgeable, and a true lifesaver when it comes to handling commercial disasters like water, fire, mold, or biohazards. Whether it’s a major incident or just advice, Jen is the one to call. Highly recommend! -
Review 8 (2024-04-01 - Rating: 5)
Hector and Christian came out to demo the floors in my bathroom after a leak + some mold issues. They got everything cleaned up. They were super quick and efficient. They are aware that it’s loud and just a pain to be dealing with all this so they went as quickly as possible while making sure the job was done right. They were awesome!! I worked with Travis as the supervisor/lead on the whole job, and he was great to work with. Super quick to respond, easy to get in touch with, very communicative. Really really solid service all around!! -
Review 9 (2024-09-20 - Rating: 5)
We hired servpro after a bad water leak at my mom’s condo. There was mold, drywall damage, floors in the bathroom, kitchen and living room were ruined, just an all around nightmare. From jump, Pete Arellano and Chance Zapalac’s team were thorough, on schedule, and in the end the condo looked perfect. Total pros, couldn’t recommend more highly. -
Review 10 (2024-09-19 - Rating: 5)
Had the opportunity to work with Pete Arellano, he was one of the best people to work with, great at communicating and keeping up to date with what work was being done. really helpful every time I need it any verification or question with there project -
Review 11 (2024-08-18 - Rating: 5)
I have known Jennifer Forgey for many years through my career in the insurance industry and now roofing. She has always been Jenny on the Spot when I reach out and have any questions. During one of my attic inspections, I noticed black mold from an active leak and immediately called Jennifer. She reached out and handed the situation. Great lady, great company and happy that we have ServPro ready for any disaster situations! :) -
Review 12 (2024-12-12 - Rating: 5)
Our house was struck by lightning this morning causing a line on our hot water heater to explode along with other issues. I sent Jen a text early this morning while I was on the phone with our insurance company and she had a crew at my house an hour later to help with the water damage. Amazing customer service! This has been a very stressful day, but having one problem solved has taken a huge amount of stress off of us. I highly recommend the ServePro team if you have any water damage! -
Review 13 (2024-09-30 - Rating: 5)
Tornado roof damage caused water damage and ruined my wood floors. Servpro dried everything out, replaced drywall, insulation and the floors! Excellent job! -
Review 14 (2024-04-22 - Rating: 5)
Hector and Christian did an amazing job with our water mitigation demolition. They were on time, courteous, and other than the big hole in our ceiling and the lack of tile in the upstairs bathroom we couldn’t even tell they were here. Above and beyond to make sure they did not leave a mess. Highly recommend -
Review 15 (2024-07-24 - Rating: 5)
Logan & Osbell are excellent! They made special trips to help keep our project moving forward on time and were great explaining all that they were doing removing/remediating our mold issues. My Spouse and I felt they went the extra mile in servicing our home Thank you Servpro !!!!Happy couple here in Round Rock -
Review 16 (2024-07-27 - Rating: 5)
Jenn Forgey is very knowledgeable, responsive and fair. She helped me resolve an issue which would have been too expensive for formal remediation. Instead, she shared which product available in any common cleaning supply store would do the trick, and it absolutely worked! I loved her energy, and wish her and Servepro the very best. -
Review 17 (2024-08-18 - Rating: 4)
Karen and her crew were great! Very attentive and very respectful! The only reason I didn’t give a 5 star review is, there were numerous issues in the beginning. -
Review 18 (2024-04-12 - Rating: 5)
I recently had the pleasure of work with Chance and Pete A on the restoration of my home. Chance explain every step of the cost and didnt mind me asking a ton questions. Pete A did an amazing job on overseeing the work being completed. These to gentlemen were very professional, patient and made me feel like I was the only client of theres. If I could give more stars ⭐⭐⭐⭐⭐⭐⭐⭐ ⭐⭐ I would. Thank you so very much guys. -
Review 19 (2023-11-09 - Rating: 5)
I cant express enough how impressed I am with Keith and his team at Servpro of Pflugerville. Facing a water damage emergency, their prompt response, professionalism, and efficient restoration efforts were outstanding. Keiths team not only demonstrated expertise in handling the situation but also provided excellent customer service by addressing all my concerns and keeping me informed throughout the process. Their commitment to client satisfaction sets them apart, making them the go-to choice for any restoration needs. Thank you, Keith and team, for turning a stressful situation into a seamless experience! -
Review 20 (2024-07-02 - Rating: 5)
Jen is an amazing representative of SERVPRO. She can field technical questions and advise on solutions to your building problem. Energetic and knowledgeable. I’m confident in and Love to refer people to her I’m networking with.Ambassador Ann K. With Georgetown Chamber of Commerce. -
Review 21 (2024-03-12 - Rating: 5)
Servpro of Pflugerville is absolutely second to none. If you’re looking for compassionate care for your things, attention to detail, and a company that will treat your problems as their own, look no further. The leadership on this team sets the tone for the best service around. Excellence starts at the top and permeates the ranks. Hands-down, without a doubt, I am so thankful for the service provided by this business, its owners, and its employees. You’ll regret not trusting these people with your restoration needs. -
Review 22 (2024-04-12 - Rating: 5)
Christian and Logan were great. Moved heavy boxes my second floor apartment. Some of the furniture is ridiculous. To big and heavy for easy stairs usage but they were able to muscle it up regardless. 5 stars. Would recommend. -
Review 23 (2024-03-19 - Rating: 5)
There are no words sufficient to express our gratitude to Bryan and the entire Pflugerville team for their compassionate, caring and professional assistance to our family member. Their care went beyond what we could have ever expected. If you need help that falls into the area of their services, look no further. You have found the gold standard. Thank you Bryan. -
Review 24 (2023-12-14 - Rating: 5)
Travis, Kevin, and Denis were amazing. We had all of our floors torn out due to a bust pipe, and their team was extremely communicative, compassionate, and thorough in their water remediation to our home. Thank y’all so much! -
Review 25 (2024-02-29 - Rating: 5)
ServPro has been great every step of the way with our floor mitigation and then demo. Hector just finished up our laundry room, and was very kind. He has a great eye for detail. -
Review 26 (2024-02-09 - Rating: 5)
Logan was the best. He showed up when he said he was going to show up and took care of everything around our house. I appreciate him more than you would know. When I have my flood at 1:30 in the morning on a Saturday, he showed up with bells and whistles on. He’s amazing. -
Review 27 (2024-08-14 - Rating: 5)
William and Logan were helpful and worked quickly. Having to do unplanned demolition is a pain, but they made it as easy as possible. -
Review 28 (2024-04-10 - Rating: 5)
Logan, Hector and Gio came today and moved my furniture and boxes into my house. They did a great job even though it was a lot of stuff. Their help was greatly appreciated -
Review 29 (2024-02-28 - Rating: 5)
I had a water leak within our warehouse. I called ServPro and was put in contact with Jennifer Forgey. She arrived onsite within couple of hours and provided options to resolve the problem. Very helpful, informative and resourceful with solutions. Thanks again. -
Review 30 (2024-05-31 - Rating: 5)
Amazing prompt service! Jen - Thank you so much. Highly recommended. -
Review 31 (2024-05-31 - Rating: 5)
Jen is a great, skilled representative with compassion, willingness to move things quickly, and always friendly. Highly recommend her and ServPro in Georgetown -
Review 32 (2024-02-29 - Rating: 5)
Jenn came to my parents house to give a quote and she was so amazingly helpful and professional! My parents are retired and it’s hard to find people to help with their house that I trust. I highly recommend!! -
Review 33 (2024-04-15 - Rating: 5)
I really appreciate working with Jennifer Forgey on the construction cleanup because of her tenacious customer care! She is friendly, outgoing, knowledgeable and assertive. -
Review 34 (2024-01-24 - Rating: 5)
Kevin and Leo came by after hours and quickly set up equipment to dry floors from water leak. Professional and courteous, would recommend. -
Review 35 (2021-02-21 - Rating: 5)
Bryan and his team at Servpro of Pflugerville were incredibly professional and compassionate in helping to recover and remediate water and mold damage to our household items. I cant express how grateful we are for their excellent service and communication throughout this experience. -
Review 36 (2021-02-08 - Rating: 5)
I called Servpro of Pflugerville to take care of a water leak for a rent house I have in Austin. They responded quickly, were very thorough and kept me informed during the entire process. Everyone was very nice and helpful from the office staff to the crew. I will use them again when needed. -
Review 37 (2022-11-26 - Rating: 5)
I had the best experience with Shean G.I met him three days ago when a pipe bursted and causing water leaking from the second floor to the first floor ceiling. He came immediately to introduced himself and offer his services.After three days dealing with my insurance and a company that I wasn’t convinced about it’s diagnosed (let alone the estimate!) I called ShaneIt took him 15 min to be at my door, so willing to have an accurate diagnose while also explaining me everything.His expertise was obvious, and his insight extremely, extremely helpful. Not only I understood the magnitude of the issue, but learned from him!I honestly wish all companies will treat our cases as if there were theirs; not only for the sake of making profit.I’m not exaggerating when I say that profesionals like him restore my faith in humankind. -
Review 38 (2024-02-02 - Rating: 5)
Linda, Logan and Tim, Kevin, Chris and Judy has made this process less stressful for me. They explained the process in great details and always ensured I knew and understood the next step in the process. -
Review 39 (2023-02-25 - Rating: 5)
The team came in as scheduled. They began immediately and were very professional, respectful, and thorough. They made short work of what I would call an intricate and detailed job. I would recommend Servpro to any one who needs to sanitize and restore cleanliness to areas that cleanliness is mandatory. -
Review 40 (2023-03-27 - Rating: 5)
Mr. Cowan ensured his team took the best possible care of my residents homes. They were extremely informative about the treatment plans and provided detailed drafts for repairs. Mr. Cowan ensures excellence across the board with all his teams. -
Review 41 (2021-11-21 - Rating: 5)
ServPro of Pflugerville came to my rescue after the ServPro of Hyde Park left me high and dry (scrambling to find another company after they finished demolishing the inside of our home). If you need home reconstruction/repairs after water damage, make sure to call the Pflugerville branch. Very professional team and determined to ensure their work is to your satisfaction. -
Review 42 (2021-03-17 - Rating: 5)
The Emergency Response Manager and the crews he got out were very knowledgeable and responsive. ServPro’s Demolition team did very professional work and left the office exceptionally clean. A great big Thanks to the whole team. -
Review 43 (2023-12-18 - Rating: 5)
Kevin, Judith and Logan were extremely fast and had literally almost 100 fans and handfuls of dehumidifiers in place before the hour was up. -
Review 44 (2018-02-07 - Rating: 5)
Such great service!! After finding water flooding my living room on the day of the ice storm that shut down Austin, and being unable to get our complex plumber out or anyone else, SERVPRO came through big time! One of the owners came out in the icy conditions to set up equipment and prevent further damage (probably saved my neighbors condo too). Equipment worked so well it kept flowing water at bay for two days until plumbers could make it out. Communication was on point: regular check-ins via phone and stopping by condo regularly to make sure everything was still working properly and stopping further damage. I have so much confidence in SERVPRO Pflugerville. Thank you guys! You’re the best!! -
Review 45 (2021-09-14 - Rating: 5)
Adrian was very polite and professional. Answered all my questions and gave me some sense of relief on the water damage to my upstairs area. This was a very stressful situation but he made me feel really good about it. He explained everything he was going to do before he did it. I would use them again. Thank you SERVPRO! Even though the fans were loud it dried up the area very well. -
Review 46 (2018-03-04 - Rating: 5)
I have used the Pflugerville Texas Servpro on several occasions for my business and these guys go above and beyond the call of duty. They are professional and courteous. The Pflugerville team would come out on the weekends and check the progress of the situation. I also like that I can get a hold of them 24/7!!. I would recomend Servpro of Pflugerville for all of your personal and business restoration needs. -
Review 47 (2024-06-17 - Rating: 5)
Really responsive team! They kept me updated with their status and the team was very patient to listen to the problems. Great service overall! -
Review 48 (2024-02-28 - Rating: 5)
Jen w/ Servpro has been just a delightful person to deal with. Always on time, detailed oriented and available to us! -
Review 49 (2018-02-11 - Rating: 5)
Servpro of Pflugerville helped us after both Halloween floods in 2013 and 2015. Both times I cannot express what an amazing support they were. When you are in a situation like that and in shock, having a calm, caring and knowledgeable team like theirs was invaluable. The team lead and employees took charge of the situation and assured us all the way through. They took care of everything - not just remediation but took pictures of everything for us for insurance purposes - every single item. One of the employees told me that they are taught to treat everything as if it is your grandmother’s home - with respect and care. I can’t imagine going through this experience without them. I would highly recommend them in any unfortunate situation where your home is damaged. They are amazing and truly like family. -
Review 50 (2018-03-09 - Rating: 5)
I just had the worst experience made tolerable by a team of very professional, efficient and yet unbelievably compassionate good guys. This is not over the top, these guys really do exist. JD, Angel and Chris of Servepro, you came in and took over, and it was a huge relief!! AND... you were so gentle with my 87 year young mother... Thank You!!! -
Review 51 (2023-03-27 - Rating: 5)
Servpro of Pflugerville very professional and get the job done super quick. 5 star rating. Would give 10 star if option was available. -
Review 52 (2024-04-15 - Rating: 5)
Jennifer did a great job. She has phenomenal customer service skills! -
Review 53 (2021-01-05 - Rating: 5)
We had a case of Covid in our business. We called Servpro of Pflugerville and they came out within 48 hours and had disinfected the entire building. The service was top-notch. -
Review 54 (2020-08-31 - Rating: 5)
Bryan and his team are the best in the business. I would not hesitate to call when you have a fire, water, or mold issue in your home or business. -
Review 55 (2018-04-10 - Rating: 5)
Aj was amazing. Took a bad situation and got us taken care of. Showed empathy throughout the entire process and got our house back together like nothing ever happened Thanks AJ for all your hard work and being there for us. -
Review 56 (2023-10-31 - Rating: 5)
These guys are a joy to work with. Responsive and fair with their pricing. I appreciate that they take time to listen to my concerns and go above and beyond to help with my needs. -
Review 57 (2023-11-29 - Rating: 5)
Tim H. Has been a real delight to work with and has gone above and beyond to help us out with water remediation. Can’t recommend them enough! -
Review 58 (2024-01-11 - Rating: 5)
Logan and Gio were great, extremely professional and thorough. Highly recommend using them! -
Review 59 (2022-03-22 - Rating: 5)
Ive dealt with a number of restoration companies and this ServPro stands out. Professional, responsive and personable are words that describe them well! -
Review 60 (2024-01-29 - Rating: 5)
Excellent service and professionalism from Hector and Geo definitely recommend for any emergencies you may have -
Review 61 (2023-11-08 - Rating: 5)
Give them a call with any restoration needs! Shane Green is a wealth of knowledge and experience. -
Review 62 (2023-11-12 - Rating: 5)
Excellent work!!! Jen Forgey is very professional and knowledgeable! Thanks for helping me. Very responsive. -
Review 63 (2022-03-22 - Rating: 5)
Shane and his team are awesome and easy to work with. They are experienced and care about their customers. Thank you ! -
Review 64 (2023-11-10 - Rating: 5)
Excellent response time, professional and knowledgeable. Thank you Shane Green for consistently helping me and everyone I send your way! -
Review 65 (2024-03-18 - Rating: 5)
Awesome Team! They walk you through the process from start to finish. -
Review 66 (2024-02-02 - Rating: 5)
They all did an awesome job love the work they did very happy with it -
Review 67 (2024-03-15 - Rating: 5)
Logan was awesome and did a very professional job -
Review 68 (2024-01-03 - Rating: 5)
Kevin, Logan and Travis were all great! -
Review 69 (2024-07-27 - Rating: 5)
Jennifer was awesome and a great help! -
Review 70 (2023-10-20 - Rating: 5)
Great company to work with. These are the guys you want to use. -
Review 71 (2022-03-22 - Rating: 5)
Bryan and his team are first class and they are first call for restoration work. -
Review 72 (2020-11-12 - Rating: 5)
I have worked on various jobs with Servpro of Pflugerville and they have always been prompt and responsive to my needs. -
Review 73 (2021-02-09 - Rating: 5)
Very friendly and professional through the entire process. I highly recommend them to all my friends! -
Review 74 (2022-03-22 - Rating: 5)
Great group of people who know exactly how to help you after finding water damage! -
Review 75 (2019-05-12 - Rating: 5)
Great service, everyone there is so helpful and its quick and easy. -
Review 76 (2023-11-18 - Rating: 5)
Very responsive!! -
Review 77 (2021-12-05 - Rating: 5)
It is a very good company, its services are phenomenal, the supervisors are respectful and a lot of work, I like it.