SERVPRO of East Arlington in Houston

Review 1 (2024-07-16 - Rating: 5)
Mario and Andrew were fantastic and helped me calm down after a traumatic water leak that came through the ceiling. They advised exactly what they would do and gave an outline of their plans each morning. Turns out it wasn’t as bad as we thought thanks to their quick and professional care and actions. I would definitely recommend these two gentlemen!

Review 2 (2024-12-27 - Rating: 5)
Adam and Jessica’s Servpro team came in and did a great job. Professional and courteous. House is dusty as expected but overall, very pleased with their work.

Review 3 (2024-12-07 - Rating: 5)
The company exceeded all my expectations with their outstanding work. Their dedication and attention to detail were remarkable. Special thanks to Mrs. Claudia Chirinos for her warm and kind attitude throughout the process

Review 4 (2024-08-01 - Rating: 5)
Mario and Andrew were absolutely fantastic! They kept me informed every step of the way. Their customer service skills are impeccable! They were very professional, on time, and were able to answer all questions I had. They got my situation under control, were very efficient, and were very caring! I appreciate their hard work! SERVPRO is very fortunate to have such good trustworthy, hardworking, and skillful technicians! Thank you Mario and Andrew!

Review 5 (2024-03-14 - Rating: 5)
Cesar Bracho is an excellent worker! i needed them to carry out an inspection and he was in charge and he couldnt be better! Very attentive to all my requests, i dont miss any details! Hes amazing thank u

Review 6 (2024-07-28 - Rating: 5)
Belkis is a great lady, she helped me a lot to unpack all my belongings and answered all my questions about the work that was being done in my house…. 100% Recommended for future jobs

Review 7 (2023-05-19 - Rating: 5)
I am very grateful to the Servpro team, my house had water damage and theyhelped us very quickly with all his equipment to dry and avoid more damage.very especially to the team that was working on packing all the furniture and. belongings, a very excellent job, they help us a lot and make this process easier, thank you all very much, maybe I dont have all your names but some areHany, Stephany, Alias, Charles and Luis. Thank you very much.

Review 8 (2024-05-01 - Rating: 5)
Oh my Goodness! Experienced a water issue….within the hour of initial contact Cesar was here to access the damages with estimates and options. Great customer service. Gloria

Review 9 (2023-07-15 - Rating: 5)
Servpro is such an amazing company! We had a fire at our salon and they were so quick to help clean up and get us open!!! We hope to never need them again, but definitely glad they were there for us!

Review 10 (2023-04-19 - Rating: 5)
We had a leak from our AC unit that caused moderate water damage. Unfortunately it also led to part of our ceiling to collapse in one of our bedrooms. We sent a message online to ServPro on a Saturday night and received a call an hour later. We were fortunate they were able to come Sunday afternoon, clean up fiberglass and seal our ceiling with dehumidifier equipment. They were prompt and professional. Their rates were reasonable, which was a much needed relief. They came a few days later to inspect and the removal was just as swift. We were very grateful they were able to control the mess. Thank you!

Review 11 (2023-03-27 - Rating: 4)
The team has a lot going on during the rainy season (as anyone could imagine). They do not shy away from sharing cell phone #s/texts and encourage you to reach out when you have questions. I worked mostly with Grant and he was down to earth, set realistic expectations and was great to work with.

Review 12 (2024-01-19 - Rating: 5)
We just finished the pack out (post water damage) and Stephanie was amazing. I was so impressed at how fast she and her team were able to pack and document everything.

Review 13 (2023-06-14 - Rating: 5)
Charles William is an asset for this company. He is an experienced, professional, and very courteous. He has taken care of my requests in a very efficient way. Thank you for having a great associate in your company.

Review 14 (2022-09-21 - Rating: 5)
Hany Hernandez and her group was excelente and they work quickly but carefully All crew members are very personable. They are all well managed and ethical and I feel myself and our belongings are safe and secure with them.

Review 15 (2022-02-24 - Rating: 5)
I can’t believe how quick dealing with my flood was, I never had to lift a finger. They moved my furniture and took care of everything. Jeff and his crew were always on time and respectful of my home. I would not hesitate to use Servpro’s services in the future.

Review 16 (2023-06-24 - Rating: 5)
We have been working with Charles and he is SUCH a nice guy! Very professional, kind, informative, and keeps us in the loop! I would HIGHLY recommend him!

Review 17 (2024-07-19 - Rating: 5)
I am very happy for worked that you did, particularly Mrs. Claudia, who is super kind.

Review 18 (2022-01-13 - Rating: 5)
ServPro did a fantastic job bringing my home back to the way it was before my kids flushed Legos down the toilet. Thank you Timothy ODell for being so professional and efficient.I hope I never have to see you again, but if I do, you guys are the ones to call!!

Review 19 (2021-10-30 - Rating: 5)
Servpro did an amazing job!! Vanessa the tech was very informative and kept me in the loop at all times. I will definitely use them in the future if need be.

Review 20 (2021-09-22 - Rating: 5)
Jason Calvert did a great job packing my house in a timely manner. Made sure he was careful as if it was his own items.

Review 21 (2022-09-26 - Rating: 5)
Honest and hardworking and left no mess when they left. Dustin and his crew were very professional and did exactly what they said what they would do. Will be calling for future needs.

Review 22 (2021-08-25 - Rating: 5)
Blaine Youngs and his team did a wonderful job! Very polite and excellent communication,

Review 23 (2023-06-30 - Rating: 5)
Extremely good crew picking up all the furniture and items from the flooded area. Very good to work with.

Review 24 (2022-09-18 - Rating: 5)
Austin was amazing! Very thorough and everything was done in a timely manner. Highly recommend!

Review 25 (2021-08-26 - Rating: 5)
Blaine Young and his team have done an outstanding job. I cannot recommend them enough.

Review 26 (2022-09-26 - Rating: 5)
Dustin and his team were professional and everything was done in a timely manner.

Review 27 (2023-06-26 - Rating: 5)
Stephanie and her team were fast, professional, and kind.

Review 28 (2022-03-22 - Rating: 5)
They packed me out and back in. Sean always stayed calm when I wasn’t.

Review 29 (2022-09-17 - Rating: 5)
Austin Bucko very knowledgeable and helpful with all questions and needs during our water damage .

Review 30 (2023-03-17 - Rating: 5)
Charles is very helpful and cooperative very nice attitude

Review 31 (2024-10-01 - Rating: 5)
I find all the Servpro staff excellent, especially Yesika Mora for her professionalism, who solved my problem quickly and efficiently, and with a lot of kindness, keep it up, recommended.

Review 32 (2024-06-13 - Rating: 5)
Enciso is an excellent person and an excellent worker.

SERVPRO of East Arlington