SERVPRO of Downtown Houston Central North and Central East
Located in Houston, Texas
Address: 2339 Commerce St Suite 202, Houston, TX 77002, United States
Phone: +1 832-351-2436
Rating: 4.9
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Air duct cleaning service
- Water damage restoration service
- Building restoration service
- Carpet cleaning service
- Cleaners
- Fire damage restoration service
- Waste management service
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-12-06 - Rating: 5)
The Serve Pro team notified us. Prompt scheduling to start our repairs. Very professional and communication is excellent.The tech has explained the process and documentation, communicating with our insurance adjuster. Before leaving the job, informed me of the next steps, and answered my questions without me being rushed. I would highly recommend Serve Proand the team I worked with. -
Review 2 (2024-12-11 - Rating: 5)
Leroy, T and Devin were awesome! They were super helpful and professional at doing their job and fully explaining everything to us! They were a such a refreshing team to work with, definitely recommend -
Review 3 (2025-02-17 - Rating: 5)
I had an emergency at the airport and they came out within the hour and the work was fantastic. I would HIGHLY recommend them and will use them as my preferred vendor from here on. I cant say enough about the communication and professionalism, they helped me out of a tight jam. -
Review 4 (2024-01-19 - Rating: 5)
Servpro Spring/Tomball came out to our house in the late evening. After a very long day. This is during the 2024 freeze buzz.Vern, Dori and Ty were so AWESOME!We had a small flood due to an under the sink pipe issue.They were very professional. They explained what they would be doing. They answered all questions.My husband and I were very impressed with their professionalism. They were all polite and happy.They made this unfortunate experience as pleasant as it could possibly be.When your home is flooded it is stressful enough. It’s so nice to find a company that still believes in customer service.My husband and I prayed for the right people to help us. God is good.We highly recommend Servpro Spring/Tomball. -
Review 5 (2024-06-18 - Rating: 5)
My home was severely damaged by storms in Houston on May 16, 2024. Somehow, in searching for help with water mitigation, I found ServPro. I am so glad I did! Right from the very beginning they were up-front with what they could deliver, clear when providing information or explaining issues, supportive, kind, and they even made me laugh while I was surrounded by destruction. From the onsite team to the office managers, they were just what was needed. Reach out to them when you’re needing help, they got you! -
Review 6 (2024-08-15 - Rating: 5)
Leroy, Ashton, and T we’re very helpful. They were professional and efficient. Leroy explained everything that was happening. I have great confidence in him. Ashton was very gracious and tried to make us as comfortable as possible with the methods used to mitigate our home. T was a very hard worker and was very conscientious about our comfort and about doing the job well. Charles was here with T and they worked very well together. -
Review 7 (2025-01-08 - Rating: 5)
Great crew. Very professional and efficient. And asset to your company! -
Review 8 (2023-08-21 - Rating: 5)
Amazing team of professionals restoring my bathroom from top to bottom. I will definitely hire them for all my future projects. Mr. Cryer and his team are top notch. -
Review 9 (2023-11-09 - Rating: 5)
Great service ! Leroy & Manny were so helpful with tending to a primary bathroom leak that went through to the downstairs. They were timely & always coordinated with me in advance and let me know when they were coming. They were thorough with their work and cleanup and provided consistently good service on a 5 or so day job! A huge bonus was their ability to work directly with my insurance company. I highly recommend Servepro. -
Review 10 (2025-02-11 - Rating: 5)
It was a pleasure having Ty and Leroy there very professional, very respectful , and efficient there doing a great job . -
Review 11 (2024-12-10 - Rating: 5)
I work for a retail chain, we use Servpro during storms in the south, and for other disaster scenarios. Keith Thompson always take great care of us and ensures our stores are back to business as fast as possible.I would not consider using anyone else. -
Review 12 (2024-01-24 - Rating: 5)
ServPro is amazing !!! Everyone that came into my house was VERY professional, courteous, understanding, and knew their job and did it well. Went out of their way to please what we wanted. Shane went over and beyond to find exactly what I wanted. Couldnt have been more pleased. I highly recommend this company. Left us with even better than we had before. They did go above and beyond. Thanks everyone for an amazing job. Hope I dont need your services again, but if I do it will be ServPro !!! High five !!! -
Review 13 (2024-07-23 - Rating: 5)
The Spring/Tomball SERVPRO Team of Leroy, Devin, Anthony H & Tee Walton serviced Prosperity Bank-Eastex Freeway BC # 53 after Hurricane Beryl on Friday, 07 12 24. They were professional, knowledgeable, and quick in assessing the problem and setting up the system to remediate the water issue. They returned on Saturday to empty the water that had collected overnight. On Monday, 07 15 24 Emanuel Lopez returned to verify everything was dry. He had to remove a small portion of a base board and cut away a few inches of drywall to allow complete drying. He later emptied the accumulated water, removed equipment and cleaned up as efficiently as the 1st crew set up. Great experience. Thank You -
Review 14 (2024-03-29 - Rating: 5)
I highly recommend Servpro, this is the third time they have come to our rescue! Noah, Devin, Mark, Emmanuel and Liz seamlessly helped us restore our bathroom from an unfortunate water event. They were professional, on time, knowledgeable, and kept the workspace pristine. -
Review 15 (2024-01-14 - Rating: 5)
We had a great experience with our Servpro team, Manny and Devin! They were quick to come out, great with communication and did went above and beyond to make sure our house was dried out as quick as possible. We have PTSD from a previous water event at our home, and these guys helped make sure things went as smooth as possible. Highly recommend this Servpro team. Thank you guys! -
Review 16 (2023-12-14 - Rating: 5)
The crew of Mark, Ty and Carmen were amazing. They handled my belongings with care. They were so polite and friendly. I would definitely recommend Servpro of Downtown to my friends and family. Thanks for your service with a smile! -
Review 17 (2023-08-11 - Rating: 5)
When I say these guys are on top of their restoration game, I mean it! Every interaction, and every aspect of their process is thorough. Super speedy in response time and would recommend them to anyone. Keith Thompson, our Commercial Sales and Marketing Representative is amazing and attentive and always goes the extra mile to make sure every project runs smoothly. I cannot say enough good things about how helpful and professional they have been. Kudos to an awesome group of people! -
Review 18 (2023-09-15 - Rating: 5)
We had water damage to our home that required moving out of our home while repairs were going on. The pack out and pack in crew did an amazing job! All of our possessions were packed and stored safely. Everything was returned in the condition it left here in. I was told from the beginning how long the pack out process would take and also the pack in process. They were right on schedule with their planning. Would definitely recommend Servpro again! -
Review 19 (2023-10-24 - Rating: 5)
Thank you to Vern, Dori, Ty, and Josh! I am grateful for the professionalism shown by the ServPro crew this past week when they were helping us with our office space after a cooling tower leak. They were on the spot and ready to go for our 12-ish offices, two conference rooms and break area. They made the best of a messy situation, and I could tell they had done this many, many times before as they executed their plan flawlessly with as little headache to us as possible. I really appreciate the regular updates from Vern and he always had time to answer my many questions. I’m glad our building management called out ServPro and this crew. Great job by the team! -
Review 20 (2023-11-03 - Rating: 5)
ServePro did a fabulous job! They came out to handle my weekend emergency promptly and have been very professional, prompt and responsive throughout the process. I have no hesitation in recommending them. They’re all a wonderful crew! -
Review 21 (2023-08-11 - Rating: 5)
The team of Ray, Shane, and Julie were very responsive and professional. We greatly appreciated their hard work, patience, and flexibility as we prepared our house for sale. Highly recommend the Servpro Team to anyone looking for repair and recovery work. -
Review 22 (2023-08-30 - Rating: 5)
I greatly appreciated Noah and Devin, the initial team that came out after our rooms flooded. They worked until 10:30pm, making sure the water damage was limited and explaining the process thoroughly along the way.The rest of the team who monitored, removed more damage, and wrapped it up were also very professional and courteous. Hopefully I will never need their services again, but if it happens they will be my first choice! -
Review 23 (2023-10-05 - Rating: 5)
Servpro did amazing work on our office building when we had a major leak. Keith worked with us through every step and they were fast, reasonable and did excellent work. Servpro has a spectacular level of customer service that is hard to come by lately. -
Review 24 (2023-12-06 - Rating: 5)
Noah, Eman and Ashton responded to my water leak promptly and acted very professionally. They were very courteous and explained everything I asked about. I would definitely recommend this company to anyone with any needs they may have. -
Review 25 (2023-09-12 - Rating: 5)
As an adjuster handling large fire and water claims, Servpro has always been my go-to. They are available 24/7 for any emergency situation. Keith Tompsons customer service and response time has exceeded my expectations. I can always count on him to give my customers his absolute best. It is always great to receive positive feedback from my customers regarding their experience with Servpro. -
Review 26 (2023-08-15 - Rating: 5)
The Servpro team from Houston came to our house and cleaned up after a indoor water debacle damaged several walls and flooring. The team arrived on time and were courteous and professional. They wasted no time getting the job done right. We were very pleased with the job they done for us. Great job! -
Review 27 (2024-03-15 - Rating: 5)
All the guys that came by were very professional, polite, explained everything they were doing and what to expect next in the process. Kudos to Mark, Ty, Leroy, Ben & Devin. We highly recommend this company -
Review 28 (2024-03-12 - Rating: 5)
Excellent service with a very professional and personable team! They arrived the night we discovered the water leak/damage and put things in place to begin the drying immediately. We were confident in their knowledge and appreciated the service! -
Review 29 (2023-08-01 - Rating: 5)
This was my first experience dealing with flood damage. I had no idea how to start. I was very fortunate to have SERVPRO come in and help us through this set back. The team was amazing in getting our home back in shape. And with their help even better than it was. Thanks guys, Manny, Ty & Eman. I highly recommend SERVPRO. -
Review 30 (2024-01-13 - Rating: 5)
ServPro is the company to call during times of home emergencies! Outstanding employees like: Leroy, Eman, and Devon who deliver professional, timely, safe, courteous, and compassionate service when a homeowner needs it most, are examples of ServPro’s high standards and superior training. -
Review 31 (2024-01-23 - Rating: 5)
The guy they sent out to us was very nice and worked his butt off while the sewer was backing up from our floors under the toilets. Walls are now cut out along w the flooring. Disinfected and drying out now. They will be back tomorrow. Lets hope the water company gets the sewer fixed and all this mess under control. -
Review 32 (2023-11-28 - Rating: 5)
Weve subcontracted with Servpro for years with Robert Cryer and Belen. We highly recommend Servpro for all your restoration needs and services! They are very professional and great to work with! -
Review 33 (2024-06-04 - Rating: 5)
LeRoy and Devin were prompt, very efficient, both very knowledgeable, explained everything well, both very helpful and nice! Great job hiring them! 5 stars!⭐️⭐️⭐️⭐️⭐️ -
Review 34 (2023-11-02 - Rating: 5)
I had a wonderful experience dealing with Belen Melgar. She answered a lot of constructions questions I had. She was extremely informative and patient with me as I had tons of questions. Belen is amazing and I appreciate her very much!!!!! -
Review 35 (2023-07-25 - Rating: 5)
Very professional crew I am very happy with the work they did from the first contact call to the finish product I hope i dont need they services again lol but if I do I will sure use servpro again . A+ -
Review 36 (2024-01-13 - Rating: 5)
Leroy, Devan, Manny and Sean were top notch! Very thorough, professional and efficient, would highly recommend them -
Review 37 (2024-07-22 - Rating: 5)
Devin, Alex, Noah, Mark, & Anthony were superstars with getting my water damaged walls dry. -
Review 38 (2024-02-02 - Rating: 5)
Leroy, Ashton, Mark, Vernal, Ty, and Eman all visited my house during my water crisis and did an outstanding job! -
Review 39 (2024-03-28 - Rating: 5)
Vern, Dori and Ty did an amazing job - we could not be more pleased. -
Review 40 (2024-05-04 - Rating: 5)
Vern and Dori were incredibly helpful and knowledgeable. Super awesome team. -
Review 41 (2024-01-31 - Rating: 5)
Mark, Manny, Ashton, and Devon were great! Courteous, timely, efficient and neat. Thank you! -
Review 42 (2023-08-31 - Rating: 5)
Thank you! Keith and your team, made my process so much easier by taking the time to explain the process and taking care of the damages in a timely matter -
Review 43 (2023-09-27 - Rating: 5)
Keith Thompson and the crew always do a great job every time I have reached out for assistance. -
Review 44 (2023-07-28 - Rating: 5)
I have worked with this company on many projects and have been impressed with how responsive they are and detailed in their work. -
Review 45 (2024-04-11 - Rating: 5)
Vern.Ty, and Dori did an excellent professional job Appreciate it thank you guys. -
Review 46 (2024-03-25 - Rating: 5)
Fantastic service and quality work. The guys were professional and empathetic. -
Review 47 (2024-02-12 - Rating: 5)
Eman, Vern and Dori took care of our water leak with care.. -
Review 48 (2023-10-07 - Rating: 5)
Keith was super prompt and great to work with. -
Review 49 (2023-10-24 - Rating: 5)
Great job at the church by the crew Noah, Emmanuel, Manny and Leroy -
Review 50 (2023-11-27 - Rating: 5)
Thorough knowledgableCourteousTrustworthyThank you, Vern and Crew! -
Review 51 (2024-05-16 - Rating: 5)
Professional, clean and courteous.Highly recommended! -
Review 52 (2023-08-15 - Rating: 5)
Very professional, fair priced, and excellent workmanship. -
Review 53 (2023-07-25 - Rating: 5)
Very professional. Overall great job.