SERVPRO of Downtown Fort Worth - Team Shaw

Photo of SERVPRO of Downtown Fort Worth - Team Shaw

Located in Houston, Texas

Address: 910 Collier St #225, Fort Worth, TX 76102, United States

Phone: +1 682-285-9994

Rating: 4.9

Services

  • On-site services
  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Air duct cleaning service
  • Water damage restoration service
  • Building restoration service
  • Carpet cleaning service
  • Cleaners
  • Fire damage restoration service
  • Waste management service

Photos

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Comments

  • Review 1 (2025-03-03 - Rating: 5)

    Joseph and Team Shaw made an inconvenient and destructive water leak in my home tolerable. They were responsive to my needs and courteous always. Their consistent professionalism and time management, I feel, kept the repairs on track.I highly recommend Joseph and Team Shaw

  • Review 2 (2025-02-27 - Rating: 5)

    Sean and the team at ServPro are great to work with. We have had a kitchen flood and so far, they have been quick to respond and have been keeping us informed every step of the way! I would highly recommend them!

  • Review 3 (2025-01-18 - Rating: 5)

    Our house was recently flooded by a problem with our water heater. Our insurance sent out ServPro Team Shaw of Plano to help mitigate the major damages caused by the flooding.You can only imagine how stressful it was dealing with this right before Christmas. However, we could not have had a better team come out to help us with the mitigation process. Dave with ServPro was very professional and helpful throughout the process. He was very responsive and answered all the questions that we had. He ensured that we were taken care of during this unfortunate event and stressful time. The entire crew (Dave, Andrew, Zach, Kyle, Noah, Cole, Dom, Jessie, Alexis, Jean, and Marco) were all very friendly, hardworking, and professional.We were very satisfied with their services and would highly recommend them to anyone.

  • Review 4 (2025-01-22 - Rating: 5)

    We had major damage to our home from a slab leak. Ricky, Tamiru, and the entire Servpro Team were amazing. They were very professional and took great to care to quickly ensure all water damage was mitigated and removed. They cleaned thoroughly every step of to the way during demolition. Their attitudes were great and they were extremely flexible. I would use this company again in a heartbeat!

  • Review 5 (2025-01-03 - Rating: 5)

    The entire team performed brilliantly!From Mitigation to Contents these teams work as one and are real pros. I picked up on a lot of team member names as we were like friends. Ren Santiago, Diego, Paula and Isiah. There are more I missed but you know who they are. May Gods blessing continue to surround each of you as we start a new year.Kindest regards,James White

  • Review 6 (2024-12-21 - Rating: 5)

    5 StarsSean Killingsworth and Rickey Harcrow with Team Shaw at Servpro DFW did an outstanding job helping restore our home after a sink overflow caused significant flooding. From the very beginning, they were exceptionally easy to get in touch with and maintained excellent communication throughout the process—whether by call, text, FaceTime, or sharing pictures to keep us updated.They were incredibly flexible and accommodating, making a stressful situation so much easier to manage. Sean and Rickey’s kindness, professionalism, and trustworthiness gave us total confidence in their work. We’re beyond grateful for their support and highly recommend Team Shaw at Servpro DFW to anyone in need of restoration services.

  • Review 7 (2024-12-03 - Rating: 5)

    We had a water leak under our kitchen island caused by our dishwasher.We called Servpro Thursday evening and Friday morning Sean and Eduardo came to access the damage. There was much more damage underneath that we (the homeowners) could not see. This is a huge island.. 40sqft.Sean went through the process of what was going on and what needed to happen with the damage. We appreciate his honesty and professionalism with this situation.Sean set up air cleaners and started drying out any moisture. Monday morning, Sean, Orlando, Isiah, Carlos, Trey and Chris showed up and took care of us. They worked well as a team and kept us informed the whole process. They cleaned up and took the damage with them. Team Shaw , Thank you!Immediately, this company has been working with us and helping us with all the necessary steps with insurance and mitigation. Ashton has been so kind and wonderful.We didnt choose this project, but we are feeling confident that this team will have us back to washing dishes in no time.

  • Review 8 (2025-01-03 - Rating: 5)

    Servpro is the best! Team shaw -Andrew, Noah, Jesse, Kole, Dom & Kyle came to our rescue when our house flooded Christmas morning. They spent hours on the holiday and came everyday taking care of our home. From start to finish Servpro has been amazing! Communication, promptness, and speedy service! Highly recommend this team

  • Review 9 (2025-02-11 - Rating: 5)

    Had a water leak in our corporate office that needed immediate attention. This is a critical area of our organization. Luckily, this service company sent out these two individuals Sean Killingsworth and Reed Jones which did a great job with discretion when it came to the employees affected and attention to detailed for their service provided. If we have to use this service again in the future, we’ll definitely ask for Sean Killingsworth and Reed Jones to do the work, thanks guys for a fantastic job.

  • Review 10 (2025-02-27 - Rating: 5)

    Kole was efficient, friendly and professional on the job. His attention to detail and personable demeanor encouraged confidence that the job would be completed to satisfaction. It was a pleasure working with him as a representative of ServPro.

  • Review 11 (2025-01-15 - Rating: 5)

    Servpro team was extremely helpful at addressing our leaks after the winter storm at our commercial facility. Sean and his team had the right up to date Equipment that effectively restored the areas of concern.

  • Review 12 (2024-12-07 - Rating: 5)

    I want to highlight the excellent work done by the maintenance and demolition company. Everything was carried out impeccably and with great professionalism. I also want to thank Mrs. Claudia Chirinos for her kindness and for being such a wonderful person

  • Review 13 (2024-11-26 - Rating: 5)

    The team leader, Sean Killingsworth did a great job. He was very attentive and did follow ups. The crew was in and out quickly and did a good job keeping things as clean as possible.

  • Review 14 (2024-12-07 - Rating: 5)

    I was amazed by the quality and efficiency of the work carried out. The company proved to be reliable and effective. My deepest thanks to Mrs. Claudia Chirinos for her wonderful attitude and kind personality

  • Review 15 (2025-01-16 - Rating: 5)

    If you want professional service and attention to detail plus dedication; Sean Killingsworth is your man. He and his team have done a super job with our water damage cleanup. Could not ask for better service!

  • Review 16 (2024-12-16 - Rating: 5)

    Kyle and Jesse were professional and proficient. Got the job done in a timely manner. Very kind and courteous. ServPro is definitely the way to go! Thank you

  • Review 17 (2024-12-28 - Rating: 5)

    Joseph and his team were very easy to work with and delivered wonderful customer service. We are very pleased with the final product.

  • Review 18 (2024-12-05 - Rating: 5)

    Zach and Jesse were amazing. They got out here really fast and came back everyday until my house was dried out. I really appreciate the hard work.

  • Review 19 (2024-05-23 - Rating: 5)

    Kyle & Cole came to our house this morning to assess water damage which was not covered by our insurance due to it being rising water. The guys were great, very knowledgeable with expert opinions on what to do. I could not be any more grateful for their help. They were extremely nice & very professional. I will definitely call them again if we need help. Always ask for Kyle & Cole. 10 stars.

  • Review 20 (2024-05-20 - Rating: 5)

    Albert Pecina and his Servpro team have done a fantastic job with our insurance claim. He prepared a very thorough and professional cost estimate that was accepted by our insurance company. Kaytee in their office contacted the insurance company when we needed follow up and was wonderful to work with. Albert brought in a great contractor to do all the work, including removal and installation of flooring and baseboard as well as painting. I hope I never have another water leak again, but if I do these are the people to use.

  • Review 21 (2024-06-08 - Rating: 5)

    Absolutely so impressed with this company, their representatives are professional, knowledgeable, sympathetic and on time! Had skylight blow off as well as chimney in this storm, leaving a gaping hole in roof. Called my insurance (Mercury, they also were impressive, so kudos to them) ServPro rep was at my house within 2 hours of my calling my insurance, as well as another gentleman who immediately covered the skylight and chimney. Thereafter their loss mitigation rep -Sean, came to access damage, take pictures etc. He explained very thoroughly the damage, the restoration process, and what would happen after that, and my options. Very knowledgeable and polite and just a very nice person. I would recommend them to any and everyone. Contact them, you wont regret it! 5 STARS! 06/ 08 Update: This company continues to shine, every tech- Kole, Dominic, Zach have gone above and beyond to help me navigate this process. I am grateful for their knowledge and professional, respectful and courteous service. Thank you all again!

  • Review 22 (2024-03-14 - Rating: 5)

    Zach and Kole with Team Shaw did an outstanding job for us. My family had a water pipe burst under our house with water damage getting a majority of our floor and large sections of wall. I appreciate their professional communication and willingness to work with our schedule to get in and clean it up quick. I recommend these guys if you find yourself unfortunate enough to need them. They will get it done right! Should the need ever arise, and in North Texas it probably will, Ill be calling them again.

  • Review 23 (2024-12-11 - Rating: 5)

    Sean and the team were awesome. Quick response time on a weekend when we needed it the most. Very knowledgeable and very professional.

  • Review 24 (2024-03-12 - Rating: 5)

    The guys that came out to our school today were absolutely INCREDIBLE! They were prompt, professional, courteous, and absolutely cared about our facility. A simple analysis of our space and they were able to give us really great service and advice. Sean and Carlos Z gave us peace of mind, thoroughly treated our areas of concern, and made sure that we understood everything before they left. We cannot recommend Servpro enough! Thank you so much

  • Review 25 (2024-06-01 - Rating: 5)

    We had floor flooding with the heavy rains in May 2024. I called a couple different services and Servpro was the only company that gave me any kind of hope they may be able to come out same day. The office set expectation well from the first call. Sean came out the same day in the afternoon. He and his 2 helpers were clear on what they were going to do. They did a good tidy job of removing baseboards and pulling back carpet and pad. After 2 days Kole came to check the moisture levels. He took the fans and dehumidifier from one room and left the other. Later that same day it rained again and water came in again. As scheduled, Kole came the next day and decided to rearrange because the 2nd room had become wet again. Kyle came back the next day and tested all moisture, finally everything was dry!This was a terrible thing to happen but ServPro-Team Shaw (Sean and Kole) were very helpful and made us feel ok about how to remediate wet floors. We will call them again if we encounter this situation agin before the source problem is fixed.

  • Review 26 (2023-12-02 - Rating: 5)

    Highly recommend. Great results and great service. Zach and the ServPro team were detailed, communicative, hard working, and trustworthy throughout the water mitigation process. Zach went over and above. Was respectful of our home and committed to getting things back in order with daily assessments and detailed communication with us. We even went out of town for several days and were able to leave our key in a lockbox for Zach to continue working. Would not hesitate to use them again!

  • Review 27 (2024-05-20 - Rating: 5)

    The Contents Team: Sergio, Tyler and Derek are so professional and friendly. They make an amazing team. They work hard and are so gentle and respectful of our things. Definitely recommend this team and this company. 5 stars!!!

  • Review 28 (2024-05-13 - Rating: 5)

    Our water heater broke, and leaked water throughout our home causing damage to our hardwood floors, carpet, and furniture. The drywall was wet.. it was a mess! From the very first call our experience with SERVPRO has been exceptional. They have Kept us Informed about the process, and up to date daily, we simply could not be happier. They came out quickly, and got to work right away. Everyone from SERPRO has been professional, kind, knowledgeable and happy to explain the process and whatever options might be available.They clean up after themselves and take extra measures to protect your home.We chose SERVPRO to do the initial clean up and removal of damaged items. We hired SERVPRO. To demo and remove the hardwood floor and subfloor, And we will have SERVPRO install new carpet, hardwoood floor and repaint walls.We are so very grateful to the teams/men who have been out this far, Thank You SERVPRO. You have made such a difference.

  • Review 29 (2023-10-06 - Rating: 5)

    I had a great experience with ServPro - Team Shaw. My home sustained water damage from a burst pipe. Andrew and Isiah got everything taken care of did a great job communicating and updating me with the progress along the way. Im very pleased with their service and would definitely recommend them.

  • Review 30 (2023-08-07 - Rating: 5)

    We’ve only had one meeting so far, but we are happy with the company. Zach and Dave came out after we had a water incident. They were prompt and professional and answered our extensive questions. They set up drying fans same day and Zach is writing a report for insurance. Feels like they will take care of us for the work needed. Laura, who called to schedule our appointment, was also very kind and helpful.

  • Review 31 (2023-12-01 - Rating: 5)

    Andrew went above and beyond to fix the water problem at my house. He really knows his stuff and quickly figured out what was wrong. Andrew didnt just find the issue – he fixed it fast and now we dont have any more water troubles. Hes professional, friendly, and truly cares about solving problems. If you need someone reliable and skilled for home issues, I highly recommend ServPro and Andrew.On top of his technical skills, Andrew made the whole process easy. He explained everything clearly and was great to work with. Andrews focus on making customers happy is clear, and he turned a frustrating situation into a positive one. Big thanks to ServPro and Andrew for sorting out the water problem with expertise and a customer-friendly approach.

  • Review 32 (2023-08-10 - Rating: 5)

    There is so much to say about this experience. We had a house fire and in the midst of the chaos we were swarmed with lot lizards (public adjusters and restoration companies). All of them gave us no time to process what happened and were pushy to sign a contract immediately. It was a mess!After FD left and we had time to decompress Ed Moore from Team Shaw came and it was a breath of fresh air! He wasn’t pushy, asked how he could help, explained what the process was and guided us on what happens next. He was very kind and knowledgeable and has experience as a former Firefighter. We took his word and trusted him and their team got to work quickly. He went above and beyond to make sure we were comfortable and knew what to expect, and he remained available throughout the process for any questions and concerns even though we had multiple hiccups. He stayed a point of contact throughout the entire process. He didn’t just sell the service and disappear. He also allowed us to choose any part of the service Team Shaw offered and use other companies as needed.Fast forward a month and the build back team got started. We met Cory who did the initial inspection and gave us a plan for repairs. The build back turned into a nightmare and although he was the appraiser for jobs, Cory stepped up to manage the entire build back process (not his job, he did this because it needed to be done). He did this above and beyond of what his job was. He listened to the concerns, remedied the situations and worked his A$$ off to make sure our house was fixed properly. This included him getting in the attic in 100degree heat to finish up things himself. He communicated with us every step of the way and did not make us feel crazy as we went through challenge after challenge. For this reason, I 100% believe he is wasted on appraisals! He needs to be a project manager for large jobs, he can handle subs, has a great attitude and really listens. He also made sure the job was done well no matter how many people had to get involved. He advocated for us and made sure we got our house back.With everything that happened in our house, Ed and Cory together got us back home. They knew who I was when I called and texted (which was a lot) and they really stuck by their word. It took a lot longer than we thought, and it wasn’t easy or headache free, but they made sure to keep their promises when I signed the contract and for that I am so grateful. This whole experience has been hard, but knowing I had them in my corner gave me confidence to push through and trust the process.I recommend them and I recommend asking for them to be part of your job!

  • Review 33 (2024-03-18 - Rating: 5)

    Zach and Cole are the best. showed up almost immediately after being called. continued to work and allowed us to go on our scheduled vacation. AND cleaned up a mess our dogs made in our absence and let them out for bathroom breaks when we were not here. above and beyond for sure. can’t say enough good things about Serve Pro.

  • Review 34 (2024-03-05 - Rating: 5)

    Andrew, Dominic and Alesia were so great. Andrew has been there every step, always punctual, reliable, personable and has gone above and beyond numerous times We’ve even dubbed him “Uncle Andrew” and are kind of sad that we won’t have our daily visits with him. Thank you all for helping us through a stressful time with kindness and compassion.

  • Review 35 (2024-01-31 - Rating: 5)

    Josué Alvarado with SERVPRO is spectacular in providing the absolute best customer service possible. His attention to detail and knowledge is great. Josue is always willing to give a helping hand and it has been amazing working with him. I most definitely recommend SERVPRO. No job is too big!! Call SERVPRO today!!

  • Review 36 (2023-11-17 - Rating: 5)

    Servpro is an amazing company to work with! Our amazing reps Josue and Hollyanne are always there for help and questions! They truly know how to step up and get things done in a short amount of time! I don’t know what I would do without them.

  • Review 37 (2023-08-01 - Rating: 5)

    Zach and Dom came out and inspected my homes after water infiltration. They did a very thorough job and saved us tons of money with their assessment. Customer service was on point as well. Highly recommend!

  • Review 38 (2023-07-28 - Rating: 5)

    My Experience with the ServPro Team of Brianna, Carlos, and Jean was excellent. The team was courteous, thorough, and communicated everything very well. While dealing with Water Damage on a house is never easy the ServPro team was able to help take care of my property and reduce the headache I had to deal with.

  • Review 39 (2023-08-15 - Rating: 5)

    SERVPRO went above and beyond and was very thorough in identifying everything that would need to be done to restore our home after a toilet water line leak flooded our upstairs and downstairs. Aaaron Snaden was our estimator and, without his attention to detail, our claim with our insurance company would not have been sufficient to cover the costs of repairing the damage. Aaron was very professional and friendly, which helped ease our minds during a monumentally stressful time and that helped give us a sense of confidence that all would work out in the end.

  • Review 40 (2023-08-10 - Rating: 5)

    Serv Pro did a fantastic job with water restoration when my 50 gallon water heater flooded my downstairs master bedroom. Tyler was able to clean things up, bring fans, humidifiers - to dry out flooring/walls and cut out the ceiling damage for repairs. He explained their process well, came back each day, and provided strong communication and follow through til the job was done. Tyler & Serv Pro are the best!

  • Review 41 (2023-09-03 - Rating: 5)

    I was referred to Servpro by a friend. A wonderful company to work with. I was grateful if the attention Zach provided us. I know we were not his only client but he definitely made us feel like it. He was thorough and provided specific details of the mitigation process.

  • Review 42 (2024-05-28 - Rating: 5)

    Had a pipe burst in a half bath, called Servpro and they sent out Servpro - Team Shaw with Chris and Andrew B. They were fast, courteous and very professional. I highly recommend them.

  • Review 43 (2023-08-29 - Rating: 5)

    Zach, Kole and Briana were amazing! They answered every question and were a text away. Briana goes above and beyond in every step of the process. Without them this kitchen leak would have been a real nightmare. SERVPRO and Team Shaw are absolutely 5stars.

  • Review 44 (2023-11-16 - Rating: 5)

    Andrew & Carlos were extremely friendly & helpful. They quickly handled the mold issue that came from a leaking toilet. I would highly recommend ServPro for all your cleaning & restoration needs.

  • Review 45 (2023-09-28 - Rating: 5)

    After a horrible weekend experience of a pipe busting in our wall. It was a relief to have Servpro out to help with the situation! Andrew and Raph were amazing and super knowledgeable! They definitely went above and beyond to help my family in our time of need! Thank yall again!

  • Review 46 (2023-08-21 - Rating: 5)

    Zach and Kole were amazing! Extremely professional and well mannered. They always called/texted before coming over. They answered all of our questions and were very knowledgeable. We would highly recommend them.

  • Review 47 (2024-01-29 - Rating: 5)

    Sean, Showed passion and care for the job that he does for your company. Sean was always willing to go above and beyond the call of the job to make sure it was complete.Sean deserves an A+ for the job he did for Mount Olive Baptist Church.

  • Review 48 (2023-09-07 - Rating: 5)

    Eddie was great. He wasn’t trying push anything on us, was very thorough and consulted us on the best actions to take to address our issue. Servpro has been very professional when we have used them.

  • Review 49 (2023-10-05 - Rating: 5)

    Wish I could give more than 5 stars. I was being scammed by another company. Alesha and the office staff were so empathetic and immediately sent Tyler to come inspect the damage. From start to finish, they were prepared, professional and extremely helpful. They were honest and solved the problem for me. I highly recommend them

  • Review 50 (2023-09-14 - Rating: 5)

    First let me say this is Judy Morris as I could not get the review to come up on my phone.Zack, Kole, Dom and Kyle were wonderful. Each young man was professional, courteous, and so knowledgeable.I could not have asked for anyone better to help out in this time of crisis.Thank you so much.

  • Review 51 (2024-05-30 - Rating: 5)

    Kyle and Kole were very responsive and helpful. Their inspection was thorough and they answered all of our questions. I would highly recommend!

  • Review 52 (2023-09-14 - Rating: 5)

    Griffin and his team were fabulous and I highly recommend! ServPro has done a great job on two different houses for our family.

  • Review 53 (2024-11-30 - Rating: 5)

    Zack and Cole were great and made the whole process easy! Thanks guys!

  • Review 54 (2023-08-12 - Rating: 5)

    I can’t say enough about the service I received. Andrew was polite, knowledgeable, and a great asset to this company!!! He went out of his way to help me and I am extremely grateful. I highly recommend this company and commend them for hiring the best of the best!!!

  • Review 55 (2024-12-31 - Rating: 5)

    Ricky was very professional and helpful to us. Thank you!

  • Review 56 (2024-03-05 - Rating: 5)

    Fantastic work! Did great moving all my storage from the garage to lockers so I could have repairs done!

  • Review 57 (2024-03-05 - Rating: 5)

    Zach and Kole are awesome and I got an excellent service. Really recommend them.

  • Review 58 (2024-05-16 - Rating: 5)

    Amazing work! Carlos, Jim, and Marcos did did a great job

  • Review 59 (2024-01-31 - Rating: 5)

    Love the Servpro team! Josue is the best and goes above and beyond.

  • Review 60 (2023-08-07 - Rating: 5)

    Really fast and professional. Thanks so much, Chris and Shawn!

  • Review 61 (2024-01-31 - Rating: 5)

    Great job team! Special thank you to Josue.

  • Review 62 (2023-08-25 - Rating: 5)

    Appreciated the thorough inspection done by Zach and Kole.

  • Review 63 (2023-08-23 - Rating: 5)

    Service was fantastic!! Everyone I dealt with was top notch!! Highly recommend!!!!!

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