SERVPRO of Downtown Dallas - Team Shaw

Located in Houston, Texas

Address: 1910 Pacific Ave Suite 5065, Dallas, TX 75201, United States

Phone: +1 469-909-2787

Rating: 4.7

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-06-03 - Rating: 5)
I have had Servpro services in the past, but nothing comes close to Team Shaw. Our Servpro team headed up by Anthony Legnon was outstanding! The team was always on time and very focused on the job at hand. The care they took to cover undamaged floors and things that could not be removed, as well as seal up the rooms being worked on, was beyond impressive. Anthony was personable, informative and always accessible when something unexpected popped up. Team Shaw went above and beyond to serve our need and lift our hope and vision for recovery.

Review 2 (2023-07-17 - Rating: 5)
Highly recommend! I called them to do a moisture check on our house for a previous roof leak. They were incredibly prompt and communicative every time I called. My administrator Briana was kind, organized and great with communication and the tech Jimmy went above and beyond in looking for moisture damage in our home. This team made us feel very secure in moving forward with our house projects knowing our home is in good shape. Will definitely use them again!

Review 3 (2024-06-24 - Rating: 5)
Dave and Dom visited my home to inspect the potential damage.They were thorough to check and explain details. They were honest to tell there is no damage and did not recommend any unnecessary services.I highly recommend ServPro and Dave/Don’s expertise.

Review 4 (2024-01-08 - Rating: 5)
Dave, Kole and Kyle were wonderful to work with. We had water damage from a broken water heater, affecting our family room, laundry room and garage. These Servpro professionals made us feel very comfortable with their knowledge and explanation of what they would be doing. Dave was very prompt in returning my texts and easy to talk to. We could not have asked for more help during this stressful time. We would highly recommend them for any restoration needs.

Review 5 (2024-05-03 - Rating: 5)
I would highly recommend using Servpro. Both Zach and Kole were the most amazing! They were so helpful and walked me through everything. They did an excellent job during the whole process. I was so grateful for the texts and updates on what they were doing since I had to be at the office. They were very diligent on safety and any concerns or questions I had. Thanks Zach and Kole for making me feel at ease.

Review 6 (2023-07-22 - Rating: 5)
Had Servpro out to fix water damage from a dishwasher. The whole process was extremely easy, they responded quickly and worked directly with my insurance company to get it taken care of. I worked with Andrew and Griffin from their team and they were great, went above and beyond. Would definitely use them again.

Review 7 (2023-07-12 - Rating: 5)
I had water damage from a few months ago and finally finished the flooring.The team was very responsive. They explained the entire process and worked with insurance on estimate and followed up with the insurance at least twice a week.When the insurance finally approved, the rest went smoothly. They finished the work ahead of schedule and with good quality. I was very happy with the work and was glad the work got completed within my time window constraints.Shout out to Rebecca Damian and Luis Sarria from team Shaw! Highly recommended and I would definitely consider them for future remodeling projects.

Review 8 (2024-06-14 - Rating: 5)
Lonnie and Herbert at the Tyler team for Servpro are just the best. Unfortunately, I’ve had to use Servpro for significant flooding several times. But they always provide outstanding customer service. Jarrod leads a great team.Last week, Lonnie and Herbert came out and were no exception. They quickly assessed the situation, were timely, and followed up as promised.Thanks Servpro. Shannon Dacus

Review 9 (2023-07-11 - Rating: 5)
Step 2 with ServPro for our plumbing leak repair. Luis Sarria, a Construction Estimator, came out to measure the hardwood floors, tile floors, walls and ceiling to be painted to provide an estimate to our insurance company on the cost of repair. Luis was very professional, experienced, on time and knew what he was doing. He answered all of our questions thoroughly and had great suggestions . Like the demolition team before him, Luis gave a great first impression for the reconstruction team and we will likely use ServPro for the installation and painting that needs to be done.

Review 10 (2024-02-01 - Rating: 5)
I can’t express how awesome Josue has been in helping me and our company with our needs. He is always a call away and ready to take action on anything we need. He goes above and beyond to deliver the best customer satisfaction.

Review 11 (2023-07-14 - Rating: 5)
We are so thankful for the job this company did for us . I did not think they would ever be able to dry up all that water, but they did it in good time. Andrew worked hard and was very efficient and timely. Thank you for a great job done.

Review 12 (2023-07-14 - Rating: 5)
I made the call at 4amVery quick prompt response, some was out immediately and probably save a lot of my home decor and valuables.Andrew and Cole of Servpro were incredible!! Efficient, very knowledgeable worked clean and responsible, I highly recommend Servpro5 stars ⭐️

Review 13 (2023-07-11 - Rating: 5)
Although through unfortunate circumstances we had to call ServPro, we had a great experience with them. Griffin was very professional and responsive when we needed answers. He showed up on the holiday and even kept us updated on his days off. We are so glad we chose ServPro.

Review 14 (2023-02-17 - Rating: 5)
We had a pipe burst in the ceiling of our home. Servpro came out right away and helped us get the water out of our house. They helped clear out things for trash as well as move our furniture out of the house. They worked well with my insurance and had great communication.

Review 15 (2022-12-27 - Rating: 5)
After coming home to a slab leak, my insurance company dispatched ServPro. I have been working with Trey, Delvin & Bri and they have been a much needed source of relief during this uncomfortable experience. All three (Trey, Delvin & Bri) have answered all of my questions and made this otherwise horrible experience bearable. They went above and beyond to make sure my insurance company was informed about the damage to my home and that all was done to remediate the situation to prevent further damage.

Review 16 (2023-04-25 - Rating: 5)
Sean gave exceptional service walking me through my flood damage process. He answered all my questions and was available for any additional questions through out the process. I highly recommend Servpro to anyone who experiences this stressful situation.

Review 17 (2023-06-29 - Rating: 5)
I was really impressed with Servpro. Very professional and informative. I worked with Briana, Jean and Carlos and they were all great. They answered all my questions and provided a top notch cleaning. Would definitely recommend.

Review 18 (2023-02-20 - Rating: 5)
Chris and Devin came out and inspected the water damages to my home. We’re very professional and gave me a quote. If I need restoration services in the future I will definitely give them a call.

Review 19 (2023-02-03 - Rating: 5)
Dakota and his crew did great, they were very responsive and check on our unit multiple times during the drying of our walls after a pipe burst in an apartment above ours.

Review 20 (2023-03-08 - Rating: 5)
Chris and Devin were amazing! They were great at communicating what they saw, what they were doing and with letting us know how progress was going. I would use them again and recommend them without hesitation

Review 21 (2023-03-01 - Rating: 5)
We suffered water damage from the cold weather in December of 2022. Servpro came and did a fantastic job of removing all of the damages. I would highly recommend them again.

Review 22 (2024-02-01 - Rating: 5)
Awesome company. Josue has been amazing with communication and general help regarding questions. Really appreciate everything!

Review 23 (2023-07-14 - Rating: 5)
Trey and Eddie were absolutely amazing! Here super quick and helped.get the smell out! We will call them every time!

Review 24 (2023-11-20 - Rating: 5)
Henry and Joe were amazing. They helped and over communicated every step of the way. Would highly recommend them!

Review 25 (2023-02-02 - Rating: 5)
Dakota and his crew were so fast quick and helped us when we were in need. They were so professional and kept well communication through the whole process.

Review 26 (2023-03-12 - Rating: 5)
Great professionalism and attention to detail. Zach Beres was on it. Here every day, explained everything. He was very careful in house with equipment.

Review 27 (2023-04-07 - Rating: 5)
Awesome service from Jessica, Henry, and Ryan 😎 really and truly a great experience working with this team to get our property back on track. A- Team right here 👆

Review 28 (2024-06-27 - Rating: 5)
Pete and Sean are the best! So timely and sweet and helpful and smart and THE BEST!

Review 29 (2023-06-26 - Rating: 5)
The Technician was very professional. In addition, he was eager to answer all our questions. Highly recommend.

Review 30 (2023-02-17 - Rating: 5)
Excellent service especially hardworking Chris and Devin. Awesome hard worker resourceful workers. Answered all questions.

Review 31 (2023-06-29 - Rating: 5)
Excellent, honest service. Chris and Kole were very friendly and helpful.

Review 32 (2023-02-23 - Rating: 5)
Chris was on time, respectful and gave me his honest opinion on the cost and necessary repair for our water damage. I really appreciated his service and would definitely recommend!