North Point Air Conditioning and Heating

Photo of North Point Air Conditioning and Heating

Located in Houston, Texas

Address: 1622 Rayford Rd, Spring, TX 77386, United States

Phone: +1 281-377-4668

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Repair services
  • Appointment required

Categories

  • Air duct cleaning service
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • HVAC contractor
  • Air filter supplier
  • Furnace repair service
  • Heating contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-10-10 - Rating: 5)

    I had a great experience with North Point! Robert came out and gave me an honest assessment of why my AC unit wasnt working correctly. My coils needed to be replaced and Austin came out a few days later with his team and did the job. My AC is working better than ever. Would call them again the next time I have an issue. Great quality and excellent customer service.

  • Review 2 (2024-11-22 - Rating: 5)

    Robert came to check our furnace and thermostat. He was very pleasant and we appreciated having him in our home. He explained issues so we could understand what was happening. He completed the work and we were very pleased when he left. You can be proud that he is your employee

  • Review 3 (2025-01-15 - Rating: 5)

    After making call to North Point, service was at my home in about 1.5 hours. Quick diagnosis, timely repair, fair pricing. What more could you ask for? Definitely will call again when needed.

  • Review 4 (2025-01-02 - Rating: 5)

    Service rep was amazing. Fast work, quick diagnoses of problem and very clear explanations. Will definitely call again and hope to set up a service plan.

  • Review 5 (2024-11-16 - Rating: 5)

    Robert was very knowledgeable of our AC equipment. Besides checking the heating system and verifying that it was safe to use this season, he identified a problem with the case panel mounting that was allowing attic air to be introduced into the ductwork. He was very personable and friendly and I would like him to come again when service is needed.

  • Review 6 (2024-09-26 - Rating: 5)

    Robert was perfect! Very honest. We have had our share of dishonest contractors so it was great finding integrity in this world. We will definitely refer them out to friends and family and use them moving forward. EXCELLENT job. Thank you.

  • Review 7 (2025-01-15 - Rating: 5)

    Rob was more than courteous and he made the repairs efficiently. I have been using North POINT for as long as you have been in business. The only change is Johnny no longer gives a discount to the Beauchamps.Glennie Beauchamp Hofferek

  • Review 8 (2025-02-25 - Rating: 5)

    The guy was great, he explained everything that we asked, gave us all information we needed, we cant afford getting right now maybe later, thank you,,Betty mckirahan

  • Review 9 (2025-02-19 - Rating: 5)

    Came out when they said they would . Technician very nice and knowledgeable and got my heating system repaired in a short time !

  • Review 10 (2024-09-25 - Rating: 5)

    North Point Air Conditioning & Heating was prompt & professional. Braydon, the serviceman, determined the problem & fixed our air conditioner in less than 30 minutes! We had cold air blowing after 2 days without it. We will use North Point for all of our air & heating needs. You should too!

  • Review 11 (2024-08-16 - Rating: 5)

    Austin and his team did a great job. They were courteous, efficient and prompt. We knew our air conditioner needed to be replaced and Austin checked in on us while we were waiting for funds. He made sure my family and pets were taken care of. I have been very happy with North Point HVAC and will recommend them. The entire team was easy to work with and the whole process was painless.

  • Review 12 (2024-07-25 - Rating: 5)

    We’ve used North Point twice now and they are always so quick to respond, friendly, honest and professional! My husband and I were nervous about finding someone we can trust especially in a big city and being told something absolutely crazy by John Moore sent us looking for a second opinion! Thank goodness we came across North Point! They will have our business as long as we own a home in the Houston area!

  • Review 13 (2024-12-11 - Rating: 5)

    Robert was the technician who came out to service our house. He was excellent. He showed up on time, worked efficiently, and explained what he did and things to look out for in the future.

  • Review 14 (2024-10-14 - Rating: 5)

    Northpoint is always punctual and takes such good care Of the customer. I have been a satisfied customer for over 30 years. I wouldnt dream of using any other AC firm.

  • Review 15 (2024-08-22 - Rating: 5)

    Our A/C had a fault and quit running at noon on a 100 degree day. North Point had someone out and had it fixed within 3 hours. They’ll be my first call for my home and businesses going forward. Top notch.

  • Review 16 (2024-07-30 - Rating: 5)

    We came home to our ac not working and they wasted no time coming out to fix it! Brayden was so helpful and professional. He diagnosed it and fixed it very quickly!!Thanks north point ac and heating! Would definitely recommend them if you need your ac fixed with efficiency !!

  • Review 17 (2024-09-09 - Rating: 5)

    These guys are always reliable and quick to respond. Installed a new system a few years ago and still running strong. North Point is “on point” in my book!

  • Review 18 (2025-02-06 - Rating: 5)

    AC unit outside has not lasted long nothing but trouble less than 6 years old. It is out of warranty not good for hone owner.

  • Review 19 (2024-07-24 - Rating: 5)

    Wow, AMAZING service. TOP NOTCH Family owned business. I Highly recommend North Point AC. I’ve done business with a lot of air-conditioning companies, but North Point AC will be my AC contractor for life. From start to finish North Point AC took care of all of our needs. 10 STARS !!!

  • Review 20 (2024-05-23 - Rating: 5)

    I live in a condo and there was difficultly with the owner below me, however, the Sales Rep., Bryan handled him like a pro, which he was. Bryan was knowledgeable, soft spoken. The techs worked hard to find the leak, which was between his ceiling and my sub-floor. It required we have entry into his space. The North Point owner came today to make sure, the task was completed, I was taken care of and all went well. THANK YOU North Point!!! You went above and beyond to assist me!!!

  • Review 21 (2024-03-27 - Rating: 5)

    Thanks for a great job as usual and thats why after 15 plus years I dont use no one else.Also thanks to Rob and Braden for pointing out some old piping that needed replacing and taking care of it right away.

  • Review 22 (2024-06-27 - Rating: 5)

    We have only had good experiences with North Point Air Conditioning and Heating. Today, Rob came out to service our unit. He was kind and conscientious. He also took time to explain things about it our unit to help us care for it better.

  • Review 23 (2024-09-23 - Rating: 5)

    Technician, Rob came out and evaluated my a/c issue. Very pleasant, kind, knowledgeable and thorough. Will phone tomorrow.

  • Review 24 (2024-04-25 - Rating: 5)

    Took the time to explain the whole process. I had another estimate and they were able to give me a better deal. I know several people that have used North Point. Very reliable company!

  • Review 25 (2025-02-18 - Rating: 5)

    Awesome A/C and Heating company. Been using them for years and would not change

  • Review 26 (2024-06-07 - Rating: 5)

    Brandon and Austin came out and serviced my air conditioner. They were though and professional and did a good job. They also gave me some advice to avoid unnecessary costs. Highly recommend NorthPoint Air-conditioning.

  • Review 27 (2024-08-14 - Rating: 5)

    Braydon listened attentively to the history of what was found by others who had been out, verified the error code which kept appearing on the thermostat, checked and cleaned the unit and diagnosed the issue. His opinion was that it was a sensor needing replacement, not a whole new unit or compressor as I told previously.He ordered the sensor and told me he would be back to put it in when it arrives.

  • Review 28 (2024-12-13 - Rating: 5)

    These guys are top notch. Robert was very knowledgeable and he got my system up and running properly in no time. I will definitely use them every time!

  • Review 29 (2021-04-03 - Rating: 5)

    Jason Hunt and crew with North Point Air Conditioning and Heating installed two new air conditioning systems at my residence. I had a loud 17 year old 5 ton that never really cooled down both floors evenly. Im very pleased with my purchase, because the quality of the work provided. They paid attention to detail.

  • Review 30 (2024-01-11 - Rating: 5)

    I am appreciative for the support and service technician Rob. I had a great experience from the first call to schedule it was quick in fact it was the same day. Once the technician arrived he went in and did his thing. I will be using this company again. Thanks so much.

  • Review 31 (2024-03-06 - Rating: 5)

    I would never call anyone else. They have been my HVAC provider for over 7 years. I recently did a complete replacement of my entire unit, including the furnace and blower. I called in the morning to have them come look at my ac because it wasn’t blowing cold air. They were there within 2 hours. The unit was 24 years old and had finally failed. I elected to have them replace the entire system and they came out the next day and did the install. Couldn’t be happier with these folks. From the person who answers the phone, the communication, the guys doing the work. All of it is excellent.

  • Review 32 (2024-07-22 - Rating: 5)

    Long time customer of Northpoint. Today, Rob fixed our issue quickly. Very friendly. He went above and beyond. Highly recommend Northpoint Heat and Air!

  • Review 33 (2024-02-06 - Rating: 5)

    We were able to get same day service with upfront pricing which was very reasonable. The technician was professional and informative. They deserve 10 stars!! Highly recommend. Francine Johnson

  • Review 34 (2024-05-20 - Rating: 5)

    They provided EXCELLENT customer service and kept us informed every step of the way. We had an evaporator coil go out on a Friday, they were fairly priced, and able to get the part in and us back to cold air by Monday!

  • Review 35 (2023-08-09 - Rating: 5)

    Excellent service! Rob was very professional and efficient. Resolved the issue and was very helpful in explaining the problem. We’ve been customers of North Point AC for almost 30 years and will always continue to use their services. Highly recommend!

  • Review 36 (2023-11-17 - Rating: 5)

    The service was fine.However, the prices for the recommended UV lights and the cabinet filter are astronomically high at a combined price of around $800.North Point techs have the temerity to suggest that the cabinet filter be changed every three months. When I first purchased this system, I was told that the filter would need replacing at 1+ years.This is supposed to be a hypoallergenic filtration system, however, I sneeze no less than when I used the store bought filters on my old ac unit. The cost has become so prohibitive that I am considering removing the filtration system.Also, a capacitor that I purchased 2 years ago to compensate for surge start up with a generator was replaced this last spring, and I do not even know if it was properly rated for use with a home generator during power outages.I have had other issues with the air conditioning. The compressor burned out just after having the air conditioner for one year. It cost me $500 in labor to have it replaced.Then during the first year, I had 3 fuses burn out just after having the unit for only 5 months.North Point is run by friendly people, but the air conditioning unit has certainly had its drawbacks.

  • Review 37 (2024-07-10 - Rating: 5)

    Excellent customer service, and prompt response even during all the outage with Beryl. I called and they were here within within an hour or so all the way from Anderson TX to cypress!! Hands down amazing service!!Technician very knowledgeable and explained everything he was doing and the reason why he is doing it!! Highly recommended

  • Review 38 (2024-05-03 - Rating: 5)

    North Point came out yesterday to do spring checkup. We were very impressed and signed up for their membership program. Highly recommend!

  • Review 39 (2023-07-14 - Rating: 5)

    They attempted to troubleshoot the system and answered my concerns. Very professional and thorough. I do not feel like I was getting had like Id felt before from other HVAC services. They spoke of replacement of a specific component without trying to push unnecessary component replacement on me. This was the initial inspection and service call. I plan to have my unit replaced by them. If I can, Ill leave additional feedback when that occurs. I am confident itll be good.

  • Review 40 (2023-08-10 - Rating: 5)

    If your looking for the best in the business look no further than North Point Air Conditioning and Heating! I have used them for years and they always take care of my problem on the same day every time. They are very responsive and professional. Im so glad to have found a company as reliable as them.

  • Review 41 (2023-09-11 - Rating: 5)

    I live near North Point, and had them replace my A/C system in my home. Since then they have done minor system checks on my heater for me as well. They are always professional, courteous, and reasonably priced. Recently, my 89 year old fathers A/C went out. Although he does not live in North Points usual service area, they went out of their way- above and beyond the call of duty- to help ensure my father and step-mother were safe and comfortable! I cannot the North Point enough for taking care of my dad, and will be a life-long customer. ⭐️⭐️⭐️⭐️⭐️

  • Review 42 (2024-10-30 - Rating: 5)

    I have used Northpoint Air for years and have never been disappointed in the service.

  • Review 43 (2024-08-23 - Rating: 5)

    Thanks for the quick response thankfully it was a leaking tube that was fixed we have been working with North point for 28 years never disappointed. Thanks Don Holley

  • Review 44 (2024-08-02 - Rating: 5)

    Service and staff are amazing as well as professional service they was very prompt with the service and explained everything whatever your heating or air conditioning needs are they are the company to call and pricing is very reasonable!!

  • Review 45 (2023-07-05 - Rating: 5)

    My A/C stopped working and in this heat we needed it fixed soon. I called the company and they were able to get someone same day. Jake was on time, professional and answered all my questions. He was able to get our A/C running in no time. Amazing customer service and very knowledgeable would definitely use them in the future!

  • Review 46 (2024-01-15 - Rating: 5)

    We definitely recommend North Point. We have had a new installation in one home and repairs at another house performed by them. They are honest and do top notch work.

  • Review 47 (2024-05-31 - Rating: 5)

    With temperatures over 100 and it being a holiday weekend the process started with Jeff doing a diagnosis and Byron giving us the estimate. Jose and his crew began at 8 o’clock on the holiday weekend and finished at 6 o’clock at night. After sleeping in the heat for three nights it was truly a blessing. The Carrier unit is so quiet!!! We could not be more THANKFUL for a very professional job. Well done.! THANKS NORTHPOINT AIR!NORTHPOINT continues to have great customer service!!!Thanks for doing a courtesy follow up🫶🏻🫶🏻🫶🏻

  • Review 48 (2022-07-24 - Rating: 5)

    I highly recommend. It is the middle of July and our thermostat went out. My dad is on hospice and moving him was not an option. We needed to get someone here immediately and get the unit running now. Jeffrey came out and did a great job! He was very professional and thorough. I’m so glad I called and we will be using their services again.

  • Review 49 (2023-06-21 - Rating: 5)

    Northpoint is a great company! Very responsive, nice, and genuine. Yancy is my go to guy. He proved himself to be trust worthy when I was being taken advantage of by another AC company. I will forever trust him.Ask for Yancy!

  • Review 50 (2025-01-15 - Rating: 5)

    Very fast service as we get ready for colder weather.

  • Review 51 (2025-02-20 - Rating: 5)

    I have used NORTHPOINT HEAT & AIR for many years. I also am part of their Advantage Plan.The Technicians always show up on time and are very efficient and knowledgeable. I highly recommend NORTHPOINT HEAT & AIR

  • Review 52 (2022-07-16 - Rating: 5)

    We had our first experience with this company Fathers Day 2021. They were professional and sent someone out despite it being Sunday and a holiday. They were professional and did a quick repair and we were back up and running.This year (2022), I noticed our system was making some weird noises and wasn’t cooling consistently. I couldn’t remember who we used before, and went with the company that could get someone out the quickest. HVAC Hero’s came and did a diagnostic and the cheapest repair they could offer was $3100. I ended up calling North Point for a second opinion. They sent someone out that day. He was very kind and sat down and went over our options. He asked if the other company told us that our unit was still under warranty.. they did not. He also pointed out that the other company said we would need 9.5 lbs of refrigerant but our unit only holds 6.3.We ended up scheduling our compressor to be replaced by North Point. The tech that did the installation was unprofessional and damaged our unit. He didn’t seem interested in all at remedying the issue. I called the office and the staff was immediately apologetic and insisted they would make the situation “right.”Within an hour they sent out a truck with the lead tech, service manager and owner of the company.They repaired the damage, were extremely apologetic, and knocked a significant amount off of the original repair invoice. Pre damage discount, the repair still saved us $700 going with North Point.I really don’t think you can ask for much more from a company. They will have our business for the rest of the time we live within servicing area. Extremely responsive. Reasonable prices. Honest. Great customer service. Over all stand up business!

  • Review 53 (2023-10-03 - Rating: 5)

    Our overflow drain was draining outside again since they were recently for the same problem. They are always very prompt to get back out here then there is an issue. They raised the secondary pan to help it drain better. Hope it works as it is our newest unit and seems to be the one with the most problems. Thank you North Point for the prompt service and attention.

  • Review 54 (2024-01-15 - Rating: 5)

    Jeff came out on a Sunday evening, diagnosed the problem with our heater and had the parts to fix it on his truck. From the time I made the call to North Point till the time our heater was working was probably less than 2 hrs! We couldn’t be happier with the service, especially since the outside temperature was in the mid 20’s and dropping

  • Review 55 (2023-11-14 - Rating: 5)

    All of the employees are great, the tech are very nice, take their time going over everything, and make sure I am aware of what they did!I really recommend North point… they put in new heaters and air conditioners last year and have been great!

  • Review 56 (2024-10-10 - Rating: 5)

    North point Air came out right away and fixed my air conditioner! I couldn’t be more pleased with the service!

  • Review 57 (2024-04-22 - Rating: 5)

    Rob was such a professional. He worked diligently to find the issue with our AC unit and fix it. Will definitely call them for any HVAC issues in the future.

  • Review 58 (2024-02-01 - Rating: 5)

    Front office was great and the two techs were punctual and very professional. This is a new company and I was impressed. Currently giving me options on repair.

  • Review 59 (2024-06-26 - Rating: 5)

    Never disapointed! Always a pleasure to deal with employees from Northpoint. Keep up the great work!

  • Review 60 (2023-07-26 - Rating: 5)

    Northpoint went above and beyond to work with me and help get my new system up and running in a matter of days! I have been a customer for over 25 years and have never been disappointed of less then 100% satisfied with the techs or owners!

  • Review 61 (2024-04-19 - Rating: 5)

    Brayden was amazing! Helped us within 30 minutes and very polite! We will be faithful customers!

  • Review 62 (2023-06-16 - Rating: 5)

    During a string of 100 degree days the A/C in our rental home (occupied by our daughter) stopped cooling. I called North Point first thing the morning after it quit. Within hours they had a tech on-site. He checked the entire system, diagnosed the problem and corrected the issue at a fair price in about an hour after arriving. My daughter, her family and I thank you!

  • Review 63 (2023-08-15 - Rating: 5)

    North Point installed and maintains my HVAC system. We had our AC go down during the 2023 heatwave. I called them late on a Saturday and spoke to a technician who came out first thing Sunday morning. Their staff is always polite and very professional. We signed up for regular maintenance as well.

  • Review 64 (2023-04-12 - Rating: 5)

    Weve used North Point AC for a long time both personally and at our business. They always treat us fairly and provide professional quality products and support. I definitely recommend them for your HVAC needs.

  • Review 65 (2024-03-11 - Rating: 5)

    As always North Point came out like they said they would. With a courteous and experienced technician. He looked at the problem. Solve the problem and the charges were quite fair. As always I will use North point in the future thanks to them the AC is on in the house

  • Review 66 (2023-07-26 - Rating: 5)

    I’m so thankful that when I called they were extremely responsive and ready to help! The tech showed up quickly and got my 85* house back to cooling down in this awful texas heat. I definitely recommend them!

  • Review 67 (2023-08-31 - Rating: 5)

    After hours call. Arrived in less than hr. 104 degrees outside. Northpoint Air fixed the problem, AC cooling like its new. Service tech was extremely polite and priced very competitive Well Done!Thank you

  • Review 68 (2024-04-17 - Rating: 5)

    Braydon from North Point promptly arrived at my home to conduct my Spring Preferred Savings Plan AC check. He was very professional, both in appearance and conversation. He completed my AC check in a timely manner to ensure my unit runs at peak performance this summer. North Point, thank you again for putting your customers first!

  • Review 69 (2023-11-19 - Rating: 4)

    He did not have the filter we needed and we do not know if North Point charged us for the filter he went down to get. We have had trouble with you sending the wrong filter size when your company was the one to install it? Kind of ridiculous.

  • Review 70 (2023-03-22 - Rating: 5)

    We have used North Point A/C since the late 1970’s. We have always been very pleased with the quality of the work, knowledge & friendliness of their employees. We have never felt the need to change companies.

  • Review 71 (2021-03-16 - Rating: 5)

    I have used North Point for the past several years for both my personal and rental property. These guys are the best! Friendly, reliable, honest and provide quality work at a reasonable price. I wouldn’t call anyone else to service my a/c and heating!

  • Review 72 (2021-05-22 - Rating: 5)

    I called Northpoint Air along with multiple other Air Conditioning Contractors to come out and give me quotes on a complete new system for my home. Northpoint Air was professional, friendly and knowledgeable about the products they offer along with the various ways that would best keep my home comfortable in all the seasons. I feel as if they did not try and up sale me on anything, at times even made a recommendation for a more cost friendly options. I can not say the same about the other contractors that came out. Northpoint Air was the most affordable, with reputable equipment. I can not speak highly enough about their service technicians. They were on time as they stated and installed the equipment quickly. I highly recommend this company.

  • Review 73 (2015-11-22 - Rating: 5)

    We have always had a very positive experience with North Point! They go out of their way to explain the problem and minimize any extra expense. They are a family owned business that treats people with honesty and respect. I have used them on several occasions and always had great success! Would recommend them to anybody.

  • Review 74 (2023-02-01 - Rating: 5)

    Yancey first came out on Monday and did a thorough job cleaning both units and detected a faulty compressor. He ordered the partGary picked up the part and installed it this afternoon. He was extremely good with his work, timely and very polite. Both men are excellent representatives of Northpoint A/C.

  • Review 75 (2021-05-29 - Rating: 5)

    Northpoint provides excellent service! They are very responsive and great to work with. We have been using them for both our air conditioning and heating needs for 25 years and would highly recommend them!!

  • Review 76 (2021-10-22 - Rating: 5)

    Yancy came out, identified the problem and fixed it in a timely manner. He was only here for 20 minutes, and fixed the problem quick and easy. I paid less than $100!Office staff was kind and helpful when setting up the appointment, and was able to move the service time to an earlier time in the day!

  • Review 77 (2023-02-24 - Rating: 5)

    New call....my AC fan was not turning on outside unit at 5:30pm. I got North Point out by noon the next day. Awesome service! Plus, he had the motor I needed, he got it in up and running!! Very professional and fast!

  • Review 78 (2024-05-24 - Rating: 5)

    Rob was great. We will definitely be recommending North Point to all our neighbors!

  • Review 79 (2017-08-01 - Rating: 5)

    Our family has been a customer of North Point for going on 40 years---they are a family run business serving the area since the late 1970s. Dont be fooled by some of the other flashy 5 star companies. North Point is one of a handful of original A/C repair companies still serving the surrounding community. You will understand why once you give them a call. They are incredibly honest, affordable, and flexible with scheduling. Their technicians are efficient and extremely polite. Once you use them once, you will become a customer for life. As far as any previous reviews claiming them to be dishonest, I have to laugh, because I am familiar with the owner and his son, and dishonest is the last word I would ever use to describe them.

  • Review 80 (2024-12-05 - Rating: 5)

    Customer service was fantastic. Thanks Robert!

  • Review 81 (2023-08-23 - Rating: 5)

    Jeff was extremely professional! He did a great job explaining the problem and my options. I would highly recommend North Point Air Conditioning and heating!

  • Review 82 (2022-07-21 - Rating: 5)

    North Point has been maintaining our AC/Heat for several years now. Theyre always on time, professional, friendly, and charge reasonable rates. I prefer locally owned business and highly recommend North Point.

  • Review 83 (2023-03-09 - Rating: 5)

    We have been using Northpoint for many years. Two months ago we bought a new furnace and a downstairs ac unit. We were very pleased with the installation and products. The crew came out today to replace a faulty valve on the ac unit. It was covered under warranty and I got same day service when I called. All the employees are very nice and professional. I highly recommend Northpoint.

  • Review 84 (2021-05-27 - Rating: 5)

    We love using North Point AC & Heat for new installs, service calls and preventative maintenance. Friendly and Honest team who give GREAT customer service. Been using this company for the last 5 years. We use this for our business and for residential service.

  • Review 85 (2021-09-09 - Rating: 5)

    Fernando came to check the AC units due to a water stain on my ceiling. They responded quickly and were very helpful as always. They have serviced our AC/heaters for a long time and have always found a way to fix our units rather than replacing at the first sign of trouble. They are knowledgeable and reasonable. They responded within an hour even though it was the end of the day.

  • Review 86 (2022-10-24 - Rating: 5)

    North Point technician (Jeff) came out within a few hours of my initial call in. He isolated the problem to a bad sensor and had our Furnace up and running in no time. Highly recommend.

  • Review 87 (2023-06-19 - Rating: 5)

    I called at 8a on a Monday, was 3rd in line, tech was at my house by 8:20a (was expecting ~10a) and AC was working again by 8:35a (failed capacitor) call service and tech were both great to work with, strongly recommend

  • Review 88 (2024-03-06 - Rating: 5)

    We called them yesterday at 5:30 and they had service technician here at 8:30 this morning to check our AC unit . Did the April service plan inspections, etc early without an additional fee. They are always prompt and great to work with!

  • Review 89 (2024-08-07 - Rating: 5)

    Very knowledgeable and throughout. Beautiful install! Honest and trustworthy!

  • Review 90 (2024-08-19 - Rating: 5)

    The management, staff and even the mascot were fabulous! Thanks for being there when we needed you all!

  • Review 91 (2024-06-26 - Rating: 5)

    Brayden was very professional and a good listener. I would highly recommend for your A/C needs.

  • Review 92 (2022-08-02 - Rating: 5)

    Fantastic service, great people from the office to the techs. Will always use North Point Air for any of my A/C issues. Guaranteed fair price and a well run company.

  • Review 93 (2023-05-18 - Rating: 5)

    Been using them for many years, they are always professional and very knowledgeable - and go the extra mile to be sure that you have a working a/c, even if they have to force it to run until the part is in. Thank goodness!After horrible experience with a 5 star company i tried a lennox recommended company. I could not be more happy with northpoint. Yancey is amazing and so very trustworthy anf helpful. It is obvious he is an expert at Lennox - especially compared to the other many technicians.

  • Review 94 (2017-12-15 - Rating: 5)

    My husband and I just moved to Texas from PA., six months after we bought our house our air conditioning unit began to leak refrigerant due to a hole in the coil. Being new to the area we did not know who to call, we found this family owned business in Spring, Texas and gave them a call. The owners son Glenn came to our residence that evening, identified the problem, took the time to explain to us what the problem was and gave us an estimate on a new unit. We agreed to have a new unit installed, the installation team arrived the next day and installed our new unit and did a thorough job cleaning up the area after installation. We are very pleased with the new unit and even noticed the humidity in the home is lower and our electric bill has dropped. Very professional company and they have earned a lifelong customer.

  • Review 95 (2023-05-04 - Rating: 5)

    As always, North Point Air Conditioning and Heating did a phenomenal job. Their prices cant be beat, customer service is amazing. Same day service. Would highly recommend!

  • Review 96 (2024-12-20 - Rating: 5)

    Excellent company. Just added surge protectors to my inside units . Good people. Using their monthly payment plan. Highly recommended. They do excellent work

  • Review 97 (2023-08-08 - Rating: 5)

    Amazing company and always honest. Had other companies tell me I needed to spend $10k, and then Northpoint guys fix it for a couple hundred dollars.

  • Review 98 (2021-07-24 - Rating: 5)

    North Point is very responsive - I was able to reach out to them through Googles Business Chat late on a Friday night and got a response. By Saturday morning I had someone coming out to assist with the AC unit issue and they were great.Would recommend 👍👍

  • Review 99 (2023-07-31 - Rating: 5)

    Jeff was early, quick to track down the issue and then wired a new Smart thermostat and now we have cold air again. I highly recommend these quys

  • Review 100 (2021-07-19 - Rating: 5)

    My AC went out on a Sunday at 6pm. I call north point and left a message thinking they would call me back Monday. Fernando called me back in less then 5 mins. I have their Maintenance program for the last couple years. Fernando informed me that because of the Maintenance program I get a service call discount even on the weekend. He was her around 7pm and my AC was working in about 30 mins. Well done and thank you be your quick and professional response.Mike

  • Review 101 (2023-08-08 - Rating: 5)

    Robert provided precise and expedient diagnosis of both my air handlers. Thank you for making it easy and your honesty. I would recommend!

  • Review 102 (2021-10-25 - Rating: 5)

    Yancy is a great tech. Understood the issues with the insurance company. Did a complete inspection & provided a detailed report for the insurance company.North Point is lucky to have him.

  • Review 103 (2019-03-13 - Rating: 5)

    NorthPoint air is the go to company if you want honest, professional HVAC work done. They service my home as well as my mothers and sons houses. They are quick in response and very professional. They have done air conditioning work as well as fire place work for us and we have all been extremely pleased with their work. Its nice to know there is an honest caring company still out there!!!

  • Review 104 (2021-12-28 - Rating: 5)

    Notification sent of what technician to expect and at what time. Very professional. Did quick triage and found/showed me the problem quickly. Did not try and upsale me on anything. Installed thermostat for small additional charge. Professional, friendly, honest, reasonable pricing.

  • Review 105 (2021-11-01 - Rating: 5)

    Technician was courteous and safe, masking as he entered my home. Maint checks were thorough, with tech telling me everything he found. Currently use North Point for all my needs.

  • Review 106 (2023-02-07 - Rating: 5)

    Sent inquiry online over weekend and Monday morning had a phone call with a technician visit Monday afternoon even though it wasnt an emergency. Technician (Wes) was friendly and timely and explained everything to me. Would use again!

  • Review 107 (2020-01-31 - Rating: 5)

    We called Northshore air and heating to fix a heater that went out. Because our unit was 18 years old, Northshore gave us several options including complete replacement of both ac and heating. The price was attractive since it included replacing our duct work which was not up to current code. They were very professional and did a good job. The furnace works great and waiting for summer to test out our new 2 speed ac.

  • Review 108 (2023-02-28 - Rating: 5)

    North Point has replaced units at different houses for me and come out for service as well. Every time they are professional, helpful and always quick to respond. Thankful for this company the the great service they provide!

  • Review 109 (2015-06-29 - Rating: 5)

    Our A/C blew out on the beginning (late afternoon) of July 4th weekend - and my wife was nine months pregnant. I couldnt find anyone who would come out and help. I actually drove by North Point A/C, walked in, and practically begged. The lady working dispatch took pity and sent someone over immediately (within thirty minutes at the busiest time of year), and they didnt rip us off at all -- it turned out to be something really small. I highly, highly recommend checking them out. Great, honest people!UPDATE 6/22/2015: we took too long to replace the filter and the compressor iced up, so we called for service after replacing the filters, but everything was still iced up. Its impossible to precisely calculate the system charge when its iced up. The tech took a best guess, but it wasnt right -- and he just came out again to fix it, no charge. Then it turned out to be that the coil was dirty because I was using the wrong filters, and they did a great job getting it perfect again for a lot, lot less than a new coil would have cost. A dishonest A/C company (and there are far too many of those) would have said that something expensive needed to be replaced. Its very hard to find a honest A/C company so hang onto a good one when you find one, and this is a good one! Its working pertfectly now. A+++. Highly recommended!

  • Review 110 (2024-05-21 - Rating: 5)

    Fast, friendly, professional service. Braydon addressed the issue and corrected the problem. Great experience!

  • Review 111 (2025-02-19 - Rating: 5)

    Service and repair was great.

  • Review 112 (2023-07-06 - Rating: 5)

    They did an excellent job of not only getting my air conditioner back running but also showing me some simple checks that I can do in the future.

  • Review 113 (2024-07-24 - Rating: 5)

    So grateful for how quickly and efficiently they came to our rescue to get our ac back on!

  • Review 114 (2015-11-17 - Rating: 5)

    I had a different A/C company look at my system, they tried to sell me an entire unit. I then called Northpoint and these people really took care of us, not only did they come out right away but they found that the only problem with my unit was a capacitor. Saved me about 15,000 bucks.

  • Review 115 (2025-02-06 - Rating: 5)

    On time, friendly. knowledgeable fair

  • Review 116 (2023-07-08 - Rating: 5)

    Serviceman was knowledgeable, honest with what found, and polite. The crew worked so hard and never stopped until job was done. I appreciate all of the workers! Thanks!

  • Review 117 (2023-06-16 - Rating: 5)

    Great company with awesome technicians. Very honest and straight forward. Timely response on all service calls placed.

  • Review 118 (2021-05-05 - Rating: 5)

    Ezequiel performed the service today. He was polite, professional, and efficient. He began by explaining what he was going to do. All went well and were happy with the visit.

  • Review 119 (2021-12-08 - Rating: 5)

    We have been using North Point for years for our home and business. Would never use anyone else very reliable and professional. Highly recommend

  • Review 120 (2021-08-12 - Rating: 5)

    Ezekiel found the issue with our AC and made the necessary repairs so we are up and running. It is a pleasure to work with him. We appreciate North Point Air for their prompt attention to our issue.

  • Review 121 (2021-08-14 - Rating: 5)

    North Point replaced my evaporator coil and did a great job at a very reasonable rate. I will definitely be calling them again if I have any HVAC issues in the future.

  • Review 122 (2021-05-23 - Rating: 5)

    My A/C unit was dripping water into the secondary drip pan. This is usually because of a blocked drainage line, and the blockage needs to be blown out. In my unit the configuration was such that there was no way to put any pressure on the line without cutting the PVC in two places to isolate the pressure in the drain pipe. Ezekiel diagnosed the problem quickly, and took care of the problem, cutting the pipes, blowing out the blockage, resealing the pipes, vacuuming the standing water in the drain pan, and closing the unit. My service call to North Point A/C was just yesterday afternoon, so they came by and fixed my problem in less than 24 hours.

  • Review 123 (2024-12-18 - Rating: 5)

    Professional service. Technician took the time to explain what he found and answered all of our questions.

  • Review 124 (2024-12-23 - Rating: 5)

    The technician was professional and courteous.

  • Review 125 (2022-10-21 - Rating: 5)

    I have used this company for three years. The business office is always prompt and professional. The technicians are always on time, educated and informative. Thanks!

  • Review 126 (2024-01-12 - Rating: 5)

    Highly recommend north point air conditioning. Quick install and we love the new system.

  • Review 127 (2024-04-25 - Rating: 5)

    He did a great job. He explained everything. He was very knowledgeable

  • Review 128 (2021-10-21 - Rating: 5)

    I have used North Point Air and Heat for a number of years. Very professional, explain issues and repairs needed, my technician, Yancy, is just the best.

  • Review 129 (2024-03-15 - Rating: 5)

    I have used North Point for many years and they are great.

  • Review 130 (2023-11-30 - Rating: 5)

    The techs are very knowledgeable and polite. Would recommend this company to my family and friends.

  • Review 131 (2017-12-22 - Rating: 5)

    This place is amazing and i will refer everyone of my friends to use this company. Great service and very knowledgeable about what they do. Thank you North Point Air Conditioning & Heating...

  • Review 132 (2021-05-28 - Rating: 5)

    Northpoint completed an A.C. install quickly and professionally. I have used them before on an install and will continue to use them in the future. I highly recommend them.

  • Review 133 (2023-08-02 - Rating: 5)

    The tech was awesome and upfront took care of all my questions was honest and upfront and did not try to upsale me things I didn’t need

  • Review 134 (2024-04-29 - Rating: 5)

    I have been using this Northpoint air for over 20 Years. All experiences have been exceptional.

  • Review 135 (2022-06-30 - Rating: 5)

    Communication throughout the scheduled service was very professional. Service was great and they were able to accomplish what was needed. Awesome!

  • Review 136 (2021-08-11 - Rating: 5)

    Great service! AC went out and it was 100 degrees outside. Showed up in minutes and replaced the blower (the motor had fried) in a couple of hours. Thanks!

  • Review 137 (2021-09-08 - Rating: 5)

    The response & service from this company was so good I opened a Google account just so I could give them 5 stars.Great service, great attitude, very knowledgeable & very reasonable pricing.

  • Review 138 (2023-08-16 - Rating: 5)

    Very friendly, professional, came when they said they would, fair price and and fixed the problem.

  • Review 139 (2021-07-27 - Rating: 5)

    Both Anthony and Fernando were very nice and professional. Anthony had us up and running in no time.

  • Review 140 (2023-07-20 - Rating: 5)

    It was a pleasure dealing with this company! They did not give up as the other companies did, they found the solution and were great to deal with! Thank you!!

  • Review 141 (2024-01-16 - Rating: 5)

    Robert came to my house today and had the problem resolved within minutes. Thank you very much.

  • Review 142 (2021-06-17 - Rating: 5)

    Ezekiel was very informative and answered all of our questions with a smile! Hes great and really knows his stuff. Thanks Ezekiel!!

  • Review 143 (2023-04-01 - Rating: 5)

    Very prompt and professional. Clean work and helped with warranty. Highly recommend.

  • Review 144 (2022-07-22 - Rating: 5)

    Daniel was superb!!! First time anyone has checked my pipes!!! And they were totally clogged!

  • Review 145 (2022-07-12 - Rating: 5)

    They diagnosed our system and repaired it in a very timely and professional manor. I would highly recommend this company and their employees.

  • Review 146 (2023-12-04 - Rating: 5)

    The technician was on time, provided clear communication about the service being done and was friendly.

  • Review 147 (2022-08-09 - Rating: 5)

    My house hasnt been this cold in years.the installers were great very professional installing all my new ductwork.

  • Review 148 (2023-06-30 - Rating: 4)

    Just completed the service. Overall extremely professional. Waiting to see how the unit runs after the service.

  • Review 149 (2024-07-19 - Rating: 5)

    Always responsive and great problem solver when have any issues.

  • Review 150 (2023-01-06 - Rating: 5)

    Northpoint called me back after the service to follow up and make sure I was happy. very satisfied.

  • Review 151 (2024-08-30 - Rating: 5)

    Quick response. Courteous technitions.Thanks

  • Review 152 (2017-12-09 - Rating: 5)

    Been a customer for 10 years. A very honest company with no flashy sales. Ive recommended tthem to friends.

  • Review 153 (2021-06-14 - Rating: 5)

    Excellent service from Ezequiel. He was right on time and had the skills to get us cooling off in 30 minutes!

  • Review 154 (2023-08-03 - Rating: 5)

    They declared my situation an emergency and I had someone checking it in a bit over an hour.

  • Review 155 (2023-08-25 - Rating: 5)

    Great people, very professional and polite. Very pleased with their service.

  • Review 156 (2022-08-27 - Rating: 5)

    As always polite service quick response quality work only AC company I’ve ever use my whole life

  • Review 157 (2024-09-18 - Rating: 5)

    Always great service & timely!Rob is the best!!! We trust him!

  • Review 158 (2023-07-18 - Rating: 5)

    Yancy (& Glenn) continue to go above and beyond to take care of our A/C needs...even when it means suffering through the Texas heat to get the job done.

  • Review 159 (2023-08-01 - Rating: 5)

    Responded quickly and made the repair on the same day! Great service!

  • Review 160 (2024-05-22 - Rating: 5)

    Great customer service. Hard to find quality companies anymore and they are the ones I recommend.

  • Review 161 (2023-06-21 - Rating: 5)

    Amazing, fast, and very high value customer service!!! Thank you Jeff

  • Review 162 (2022-07-15 - Rating: 5)

    Very professional and timely! Highly recommend! Thank you North Point!

  • Review 163 (2023-08-21 - Rating: 5)

    The technician knew what the problem was right away and got it fixed no problem.

  • Review 164 (2024-12-11 - Rating: 5)

    Friendly, courteous, professional

  • Review 165 (2024-03-05 - Rating: 5)

    Hes a keeper. Very personable and knows his business.

  • Review 166 (2023-07-18 - Rating: 5)

    Guys did a great job quickly!! fora fair price!

  • Review 167 (2023-06-21 - Rating: 5)

    Technician was honest about the repairs and did them quickly.

  • Review 168 (2021-06-17 - Rating: 5)

    Very professional tech. He was prompt and the company even texted me when he was on the way. Pricing is $$.

  • Review 169 (2024-10-25 - Rating: 5)

    Great and prompt service.

  • Review 170 (2024-12-11 - Rating: 5)

    Prompt, courteous service. Appreciate their communication as well.

  • Review 171 (2024-03-15 - Rating: 5)

    They came right out. Addressed problem. Thank you so very very much

  • Review 172 (2023-12-09 - Rating: 5)

    Great first impression. Very professional and knowledgeable

  • Review 173 (2024-03-30 - Rating: 5)

    Excellent service. Very knowledgable technicians

  • Review 174 (2021-08-24 - Rating: 5)

    Very informative. He answered all my concerns. Very nice kids.

  • Review 175 (2023-09-07 - Rating: 5)

    Great service. Got here right away.

  • Review 176 (2023-09-28 - Rating: 5)

    Excellent tech very professional great service

  • Review 177 (2021-09-01 - Rating: 5)

    Great service!!! Been using North Point for years

  • Review 178 (2021-08-29 - Rating: 5)

    Wonderful crew, professional people, and extremely knowledgeable. Very helpful.

  • Review 179 (2021-07-23 - Rating: 5)

    Great job! Very professional! Came out quickly!

  • Review 180 (2024-10-23 - Rating: 5)

    Called in morning and were able to come in the afternoon.

  • Review 181 (2021-09-23 - Rating: 5)

    Great people; highest integrity. Much appreciated! Dennis & Robin Bush

  • Review 182 (2021-05-30 - Rating: 5)

    Yancy was efficient in his diagnosis and quickly remedied the problem!

  • Review 183 (2023-09-05 - Rating: 5)

    Jeff was quick and ver knowledgeable.

  • Review 184 (2024-07-11 - Rating: 5)

    Fast! Reliable! Friendly!HIGHLY RECOMMENDED.

  • Review 185 (2019-09-11 - Rating: 5)

    Old fashioned customer service and care with modern HVAC knowledge and experience.

  • Review 186 (2023-12-13 - Rating: 5)

    Great service as always!

  • Review 187 (2024-11-29 - Rating: 5)

    Technician very responsive, nice, and professional.

  • Review 188 (2024-04-02 - Rating: 5)

    Technician (Wesley) was very professional .

Similar Organizations