K&M Steam Cleaning

Located in Houston, Texas

Address: 8711 Burnet Rd b34, Austin, TX 78757, United States

Phone: +1 512-836-8900

Rating: 4.8

Services

Identifies as Latino-owned
Online estimates
On-site services
Appointment required

Photos

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Comments

Review 1 (2025-01-09 - Rating: 5)
Tyler and Nate did a fantastic job in getting the carpet looking as good as new. There were some repairs also , and all the work was done with superb equipment and their skillful work. Josh at the office scheduled the job at our convenience. The job comes with a warranty . Just in case some work is not as per your satisfaction , they will come back and do their best . I would highly recommend using their services. Easy to schedule .

Review 2 (2025-01-29 - Rating: 5)
K&M Steam Cleaning is a company you can trust. They are very honest and realistic about their ability to remove stains. They are extremely knowledgeable and have great customer service. They had the knowledge and ability to remove a permanent stain on a quartz countertop caused by an aloe vera plant. During the consultation, Ken let me know there there is a possibility that it will not work. I appreciated their honesty. Luckily, in my case their technique worked to remove the stain. Im so thankful for their knowledge and abilities. They are a company whose consultations you can trust. Dont hesitate to use them.

Review 3 (2024-10-29 - Rating: 5)
Technicians Arthur and Alex arrived on time and got straight to work. They were polite and professional. Five rooms cleaned in record time and are now beautifully clean. I highly recommend K&M cleaning. We have used them over the years for upholstery cleaning too. They always do an excellent job.

Review 4 (2025-03-01 - Rating: 5)
Team did a great job. I really appreciate text communications. They kept me informed through the process of cleaning our couch, ottoman, and 2 recliner. I felt it was a decent price. They also quoted us on the carpets if we requested them again. Amazing job and service.

Review 5 (2025-02-24 - Rating: 5)
Had a great experience! The process was quick and easy, which I really appreciated. As someone with anxiety, I loved that the technician introduced himself and got straight to work—no unnecessary small talk, just efficient and professional service. Highly recommend for anyone looking for a hassle-free carpet service!

Review 6 (2025-02-22 - Rating: 5)
They arrived on time, and completed the job quickly. The results were excellent! We will definitely use them again!This is the second time weve used K&M to remove a pet stain, and like the first time, the service was excellent! Much appreciated!

Review 7 (2024-12-01 - Rating: 5)
Same day service much appreciated! They did an excellent job on some fairly nasty carpet ( I have a small dog). It looks great now and the smell is pleasant. It needed about 24 hours to dry but was well worth it. Very affordable too. Many thanks to the crew! Will definitely call them again.

Review 8 (2025-03-01 - Rating: 5)
K & M has just cleaned the tile & 25 -year old grout in my kitchen & it looks great! They have cleaned our rugs, tile, driveway, & white upholstered chairs & sofa for over 10 years and do a great job - pet owners, call K & M! Mike & Josh just made our old kitchen tile grout look new-the grid look is gone!

Review 9 (2025-02-26 - Rating: 5)
The team you sent were super professional amd nice, took time to walk through the job, give advice on how to prevent same issue. Will recommend and use again for anything else we need. And they were able to come same day on short notice. Skyler and Nick are our go to guys now.

Review 10 (2025-01-15 - Rating: 5)
Tyler and Nate did a fantastic job. They were in and out in 30 minutes or so and left our carpets looking and smelling wonderful. And the price was reasonable too! Would definitely use them again when we need a carpet refresh.

Review 11 (2025-01-10 - Rating: 5)
Tyler did our upstairs loft area and exceeded my expectations. Having dogs, there were some stains that we didn’t know would come out and you can’t even tell now. The whole process was easy and efficient; they ended up coming the day after I called for a quote and got it done fast. Tyler was very helpful, respectful and respondent. Would definitely use these guys again.

Review 12 (2024-08-08 - Rating: 5)
Family of 5, military veteran with a dog. Needed to bring the carpet back to life to sell a home. I recommend paying little extra to get the pet treatment and the Paint Oil and Grease ( POG).Keep the AC low on 72 and the house will smell like brand new when it dries.Austin put that extra attention to detail that was needed for my home.Thank you.MD

Review 13 (2025-02-22 - Rating: 5)
K & M were wonderful. On time and very polite and professional. They removed stains that I did not think would come out. I will be recommending them to others and will be using them in future

Review 14 (2025-02-25 - Rating: 5)
Great service as always on their most recent visit. Josh and Carlito were very professional, addressed my concerns, and did a great and speedy service. Also love that the company offers a military discount. Would definitely recommend, thank you!

Review 15 (2025-01-07 - Rating: 5)
K&M was the most affordable steam cleaning service for a large home (6 rooms, 2 walk in closets, 1 hall). I was able to obtain a quote from them via text message, email or phone. Once I received the quote and approved the cleaning I just added my card information via a link they sent to me. Scheduling was SUPER easy!The team arrived at the beginning of the scheduled arrival window and was done within 30 minutes. We are moving out of a rental so the house was empty. Were very happy with the results of our cleaning.Thanks K&M for affordable, quick, and professional service!

Review 16 (2025-01-30 - Rating: 5)
The team over at K&M did a fantastic job at cleaning my rug, which I thought was not salvageable.They were great at keeping me informed with the status of the cleaning and went above and beyond to remove the deeper stains in the carpet.Great value for money

Review 17 (2023-11-24 - Rating: 5)
I am helping my sweet, 88 year old neighbors sell their house. I hired K&M to clean their 25 year old carpets. The couple had not been in a position to clean their carpets for years, and there were so many stains. I was so amazed by the team of 2 men that came to clean their carpets. They worked so hard to get the stains out. It looks significantly better! I cannot tell you how thankful I am for the two men and K&M! They were very kind and understanding and did a fantastic job. What a difference it will make for potential buyers to see their home with clean carpets! My sweet neighbors and I thank you very much!

Review 18 (2025-01-06 - Rating: 5)
Tyler and Raiden were absolutely professional, kind and knew exactly what I wanted/needed! My carpets look fantastic! This is my 3rd time using their service and I couldn’t recommend this company more. Great customer service and amazing work!

Review 19 (2025-01-28 - Rating: 5)
K&M team did an excellent job of cleaning my sofa and loveseat. They went beyond the call of duty to provide excellent service. They were very timely and courteous. I have been using K&M for years and I highly recommend them.

Review 20 (2024-12-07 - Rating: 5)
After receiving an incomplete dryer vent cleaning from a different company, my dryer was still not working properly and had condensation on the dryer lint trap all the time. I requested K&M to come out. Come to find out, the other company did not complete the job and there was still a clog in our dryer vent. K&M did a very thorough job taking care of our vent. Now our dryer works properly. Thank you K&M. I highly recommend. Very easy to schedule with and professional. Carlito and Travis did great work.

Review 21 (2024-02-08 - Rating: 5)
Isaac did an amazing job keeping me updated on the cleaning process (since it was a rental property and I was not there). He sent me before and after photos and seemed very knowledgeable and passionate about his work. I will definitely use this company again in the future! They were also able to get out some very tough stains and odors preventing me from having to replace carpet at the property!

Review 22 (2024-10-29 - Rating: 5)
I dropped off my living room rug to be cleaned after my dog peed on in several times. I priced several places, two I had used before and was happy, but K&M was the most reasonable and had a short lead time. They did a great job cleaning my rug. It looks like new and smells clean! If you have pet urine, I recommend taking your rug in to be cleaned at their facility. Urine stains need to be cleaned from the back side. You couldnt even seen the stains from the front, but you could smell them! They were visible on the back side, though. K&M knew this and cleaned both sides. Highly recommend.

Review 23 (2025-01-09 - Rating: 5)
I’m extremely satisfied with K&M. I had a brand new white CB2 couch that our cats had peed on and called K&M to see if they could clean it. They came and cleaned it in about 15 minutes and told me there was a 10 day warranty. We locked the cats out of the couch room while we went on vacation for New Years and unfortunately they peed on the guest bed while we were out. I immediately contacted K&M and they came the next day to take care of it. Tyler was the cleaner and he was very professional and quick. There is no trace of a smell on either surface. In the past I have tried cleaning myself with enzymatic pet cleaners and angry orange and the smell never seems to go away. I’m glad that I finally admitted I don’t know what I’m doing and called K&M.

Review 24 (2024-10-26 - Rating: 5)
They pretty much revived our gross carpet. Really nice young men working hard on the weekend. Thanks guys!

Review 25 (2024-10-26 - Rating: 5)
The service i got from K & M was incredible. They did a fantastic job on my small carpet repair. I even made a mistake and they sent someone out to fix it and didnt charge me for the call back, despite it being completely my responsibility.I am a contractor so I understand how much care goes into providing good customer service. It felt like that old fashioned customer service that is so hard to find nowadays.I will definitely be using K & M for all my carpet repairs and steaming. I cant recommend them highly enough. Well done guys, well done...

Review 26 (2025-01-18 - Rating: 5)
Honest guys, hard working, and extremely careful and knowledgeable, would leave 6 stars if I could. I had them come and clean out my dryer vent which had never been cleaned before, they had to get on the roof, in the attic, and really work to get this thing unclogged but they got it done and did a great job. Give these guys a call if you want it done right!

Review 27 (2025-03-01 - Rating: 5)
Dirty rug looked like new when I picked it up. I had tried to pick it up earlier but found them closed early. Found out this was their only location that had operational difficulty when outdoor temperatures were below freezing. I’m from Nebraska originally so not used to this area. I guess this makes sense where basements are rare. Anyway the rug looked great and will keep coming to this family run business.

Review 28 (2024-11-01 - Rating: 5)
You were quick and efficient. My carpet looks good as new and it is sanitized with no bad odors!

Review 29 (2024-09-23 - Rating: 5)
We had an urgent issue and the first company I thought to call was K&M steaming. They had done a service for us before and we liked the results. When I called, Nicole connected me to Ken and he explained all of our options and had a technician dispatched to our house within 30 min. Austin and another team member worked really hard to complete the service we asked for. Austin was knowledgeable, professional, and worked hard to get the job done. We are super thankful!

Review 30 (2024-10-03 - Rating: 5)
I really enjoyed the work Austin did. He was super nice & helpful, he even helped me put my bed back where it goes! Plus the carpet smells amazing!! Only downfall i had was i wish we had bought a more matching color for the closet & it was a little more than i wanted to spend but overall great!

Review 31 (2024-07-30 - Rating: 5)
Shoutout to K&M team for another amazing clean on our carpets! They do much more too if you need anything reach out to them, they will take care of you too. :)

Review 32 (2023-07-07 - Rating: 5)
Isaac and his team did a great job on my 4 rooms. Explained the extraction procedure for a tough, fresh pet stain and let me watch as they did it. Value for what they did was great and personable, professional and in a timely manner. Have used K&M for decades and always a good job!

Review 33 (2024-10-29 - Rating: 5)
I had a great experience with K & M Steam Cleaning. Within a few hours of requesting a quote on their website I received a call from them. They were able to provide their services same day. Communication was great and staff very friendly. Tyler specifically deserves a shoutout! He was extremely kind, patient, and always smiling. I could tell he’s a genuinely good guy, he absolutely made my experience go from good to amazing. Thank you!

Review 34 (2024-12-01 - Rating: 5)
Brought in a basic area rug, as well as a 3” shag, and K&M did a great job cleaning them. Came out better than I was expecting! Only took a couple days, and communication was excellent. Y’all need to bring your rugs to them to get cleaned!

Review 35 (2025-01-12 - Rating: 5)
From initial phone call to final cleaning, we are completely satisfied with K&M. The ladies I spoke to on the phone were extremely kind and helpful. Skyler, who did the cleaning, was efficient and effective. Thank you Skyler for getting the chili out of our rug.

Review 36 (2025-01-24 - Rating: 5)
Awesome place! Called within an hour with a quote, answered all of my questions, and had someone out to clean my carpets within 24 hours. The team showed up on time, finished thier work with fantastic looking results, and i couldnt be happier with the service. Ill be calling for thier other services soon.

Review 37 (2025-01-22 - Rating: 5)
Thank you very much! I now have a revived carpet! It was so overdue. They also sanitized due to a recent water overflow issue. Staff was kind, knowledgeable and helpful! Fast service too.

Review 38 (2024-11-15 - Rating: 5)
Arthur and Alex were great, true assets to the company. They know what customer service is all about. Didnt stop from roll out to completion, and carpet looks sweet. From telephone booking to receipt, no hiccups at all. Thanks Double A team.

Review 39 (2024-11-26 - Rating: 5)
Tyler & Raiden were wonderful. Super friendly, communicative & did great work steaming our carpets! Will be reaching out again soon for the other services they offer.

Review 40 (2025-02-27 - Rating: 5)
The two service guys were very polite, pleasant and helpful. Very pleased with the service. Cleaned out dryer vent with 2nd story access.

Review 41 (2023-10-26 - Rating: 5)
K&M has been cleaning this carpet since we installed it in 2009. I should have taken before photos. Dylan’s team brought it back from the dead. We booked Monday and they were able to fit us in the schedule the same week.

Review 42 (2024-12-06 - Rating: 5)
I was thrilled with the great job they did cleaning the duct leading to my dryer. They were professional, efficient and quick. They answered all my questions and provided exceptional service. I will recommend them in the future for all their cleaning services.

Review 43 (2025-02-27 - Rating: 5)
Skylar did an exceptional job of deep cleaning my carpets. I highly recommend this company and Skylar for fitute cleaning services.

Review 44 (2025-01-01 - Rating: 5)
K&M Steaming provided great service! I will definitely be using them again. The were great at explaining the process used to clean and also had great customer communication.

Review 45 (2025-01-27 - Rating: 5)
I was referred to K&M by my general contractor. They did a good job cleaning 4 chairs. They initially steam cleaned bathroom tile and grout, but had to return to resolve some concerns with respect to the tile cleaning. Ken, came over to inspect and resolve any issues.

Review 46 (2025-01-28 - Rating: 5)
Ive used K&M for years and Im always happy with the results. New companies will come and go, but I will continue to use K&M for my home and to recommend to clients because I know I always get a quality service.

Review 47 (2025-01-15 - Rating: 5)
I would highly recommend K&M for anything that you need! Ken was super responsive and ready to help me out. His team came to my house quick and ready to help!

Review 48 (2025-01-09 - Rating: 5)
I hired K&M for some tile steam cleaning before I list my house for sale. Tyler and Carlito were so kind and courteous while at my home and did the job so quickly and very well! Thank you!!

Review 49 (2024-09-30 - Rating: 5)
Had an appointment between 10am-1pm. Arthur called me around 8:30am and asked if he could come earlier. That wasnt a problem at all! Arrived at 9am and left us at 10am! The service was great, communication was great! Thanks guys, much appreciated!

Review 50 (2024-03-23 - Rating: 5)
I really wish I had remembered the gentlemen’s names who cleaned my carpets. Overall, I absolutely loved the smell and work they did. I have two dogs who have had accidents and my carpet cleaner just wasn’t good enough, so I called in the professionals. K&M did an amazing service today and I would love to recommend them and use them again in the future. Great job K&M Steam Cleaning! 10 stars across the board ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Review 51 (2025-01-27 - Rating: 5)
It was awesome! They were so careful and did an excellent service. Thank you for helping us.I recommend them for sure!

Review 52 (2024-09-27 - Rating: 5)
I have always had good service with K&M, but today I can tell you the guys went above and beyond! They spotted things I hadnt noticed and took care of them. They also offered a service I didnt know they had (stretching those pesky lumps that develop in the carpet) and made everything look great again! 🤩

Review 53 (2024-03-21 - Rating: 5)
Arthur with the K&M team completely restored our dining room chairs. We thought they were long lost with respect to wear and tear. Like new! Arthur came out almost immediately while we were in the midst of a hectic move. K&M is second to none. They’ve earned a couple clients for life. Thank you!

Review 54 (2024-08-19 - Rating: 5)
Amazing work done by Mike and Travis , Mike did a patch you can’t even tell .

Review 55 (2024-02-26 - Rating: 5)
Michael and Austin showed up one-time and got right to it! I really appreciated their haste in completing the job and professionalism along the way. My rug and carpeted areas are like new again. Thanks yall

Review 56 (2024-04-10 - Rating: 5)
Austin came and cleaned my very soiled carpet to look like new again! I definitely recommend K&M steam cleaning to clean your worn, dirty carpets before replacing them!!!

Review 57 (2024-09-06 - Rating: 5)
The K&M Steam Cleaning team showed up on time, after letting me know they were on their way, and walked me through everything they were going to do. Super polite and careful not to scrape or damage anything with the equipment -- and updated me on the results when they were done. Carpeting looks great! A very positive experience!

Review 58 (2024-10-21 - Rating: 5)
I struggled to find someone to clean my reclaimed leather furniture until I reached out to K&M. Their staff was knowledgeable, prompt, and courteous. My furniture looks brand new! Will definitely use them again!

Review 59 (2024-10-28 - Rating: 5)
The office was very responsive and helpful. The technician called when he was 30 minutes away, which was great. And both technicians were extremely professional and did an excellent job.

Review 60 (2024-11-02 - Rating: 5)
The service and performance was great. Isaac did a great job explaining what he was doing. Very professional and polite! Highly recommend

Review 61 (2025-01-18 - Rating: 5)
2nd time using the company. Raiden was very professional! Did a great job on loveseat and chair. I will be using them again.

Review 62 (2024-10-25 - Rating: 5)
Josh did a great job. Turns out a mouse ate our dryer vent instead of our vents being clogged. He investigated and figured out what was wrong and then taped the vent for us so we can operate the dryer until we replace the vent.

Review 63 (2024-09-07 - Rating: 5)
We purchased a home that likely at some point contained incontinent pets, which had resulted in stains in the concrete underneath the carpet/linoleum as well as a really strong foul odor. DIY attempts to remove the odor ultimately helped a bit, but failed to eradicate the smell.After researching, K&M Steam Cleaning came to my attention as they offer services to clean concrete, address pet odors, etc. We were in a bit of a rush to get the work done as we couldn’t proceed with further renovations until the bad odors had been eliminated. Ken, the owner, personally came out to give us a free estimate andwas able to get the job scheduled for the next day.We couldn’t be happier with the work that they did for us and will definitely be using them again in the future should we need their services.

Review 64 (2025-02-06 - Rating: 5)
These guys helped us with a pretty tough dryer exhaust problem. They did a great job. Super happy.

Review 65 (2022-05-21 - Rating: 5)
These folks are awesome. This is the 2nd time they have done my carpet cleaning. Everytime they do an amazing job on my home. Super very easy to work with. They are a little on expensive side than others I searched for but I guess good folks are not cheap.Phil and Mike also helped me patch a part of the carpet.

Review 66 (2024-11-05 - Rating: 5)
Tyler and Carlito did an amazing job! Both extremely professional and friendly! I will request them, personally, next time.

Review 67 (2024-04-09 - Rating: 5)
I really appreciated the quick response. We had a huge pot of spaghetti sauce drop on our brand new carpet. K&M was here within two hours. It looks like they got the mess up before we had a stain. Thank you!!

Review 68 (2023-11-18 - Rating: 5)
Friendly, professional, and thorough! Carpets got the new puppy pet treatment. Tile floors and countertops look amazing!Mike had much appreciated grout advice.

Review 69 (2024-08-03 - Rating: 5)
Tony did an amazing job on my rugs a few months back. They look brand new! Tony and his crew came back today and knocked out a 4 room clean in no time. Carpeting looks brand new. Tony was professional, upfront with cost, quick with his service. Top notch work. I would recommend K&M and Tony himself to anyone looking to get their rugs or carpet cleaned.

Review 70 (2024-12-30 - Rating: 5)
Called on a Friday afternoon and they were able to come on Monday. They kept me informed via text on arrival. Found problem and quickley fixed it!

Review 71 (2025-01-13 - Rating: 5)
Carpet patching was fast, gave us some tips to test cleaning on a couple of stained areas and he thought the could remove those stains if we schedule a cleaning.

Review 72 (2024-07-20 - Rating: 5)
The K&M staff are friendly, knowledgeable about various carpet cleansers, and on time. When they missed a couple of spots with the original cleaning they were back the next day to take care of it. I appreciated their high quality work.

Review 73 (2023-01-14 - Rating: 5)
I used K&M to steam my tile and seal grout. The technicians were really courteous and did a great job. I knew I needed this done, but wow… it’s like I have all new floors. Definitely recommend.I only had them do part of the house but I’ll get them back to do the rest soon.

Review 74 (2025-02-06 - Rating: 5)
Super awesome service, availability, and professionalism. Very happy with our rugs and stools that were cleaned.

Review 75 (2024-06-28 - Rating: 5)
I specifically called K&M as they had very high ratings and reviews. The price paid was on higher end but so were the stains in the rental property. They did an excellent job fixing the carpet and make the house look as if it was new. Will definitely hire them again for my rentals and primary. When things dont go right, how the company responds makes the difference. Highly recommend asking for Xavier. He is good.

Review 76 (2024-12-30 - Rating: 5)
Very great! Affordable pricing! Effective cleaning, quick and easy process! 10/10 recommend!

Review 77 (2025-03-01 - Rating: 5)
Josh and Carlito were polite, professional, and did a great job!

Review 78 (2024-12-16 - Rating: 5)
The sofa, rug and the chairs look great. They def needed the refresh. Thank you for the timely professional service

Review 79 (2025-01-18 - Rating: 5)
The K&M guys were quick and professional. Showed up right on time and did a great job.

Review 80 (2024-09-12 - Rating: 5)
The employee seem very helpful in being able to address what I neededThe two gentlemen that cleaned the carpet in my vehicle were very thorough and didnt excellent job I have nothing but praise for them I will definitely recommend your company to anyone looking for your services Thank you very much You have made me a very happy customer

Review 81 (2024-09-13 - Rating: 5)
Isaac and team did an awesome job. I called Thursday and needed someone quick for cleaning AC vents and they got to me by Saturday and did an excellent job. Thanks so much

Review 82 (2024-08-28 - Rating: 5)
Awesome job. I will never call Stanley steamer again. No comparison (none)! Very professional and we are pleased with their service and pricing. Autumn Leaves Memory Care gives 5 Stars ⭐️⭐️⭐️⭐️⭐️

Review 83 (2025-01-08 - Rating: 5)
Efficient and professional. Gave me sound advice on what items would clean well… and what would not. On time, communicated clearly, focused and efficient.

Review 84 (2024-08-19 - Rating: 5)
Our POC was Isaac. He answered all questions and had amazing customer service. Him and the cleaning crew were done a lot faster than expected and did a wonderful job. I am pleased with their service.

Review 85 (2025-02-28 - Rating: 5)
Great experience- totally professional and courteous about providing customer service and care in your home.

Review 86 (2024-12-19 - Rating: 5)
Very professional and quick service. We had some odors come back which the team immediately came back to assist.

Review 87 (2025-01-06 - Rating: 4)
Both Tyler and Rayden were excellent and did a great job. I am very happy with K&M Steam Cleaning.

Review 88 (2024-07-03 - Rating: 5)
They were super helpful and able to accommodate same day emergency service. Cleaners were really nice and quick and efficient. There were some deeper issues with my carpet and they were able to come back and make it look even better, taking care to ensure I was happy with the results.

Review 89 (2025-01-23 - Rating: 5)
The guys did a good job cleaning the dryer vent. They were able to get it done early, which was great.

Review 90 (2024-11-05 - Rating: 5)
Highly recommend this company. 5 Stars. They were able to solve a challenging situation and expediently get it done. Thank you.

Review 91 (2024-10-16 - Rating: 5)
Outstanding service, excellent communication. Experienced technicians that know how to get challenging stains removed. This company is The Best!

Review 92 (2023-09-16 - Rating: 5)
We had plenty of stains on the carpets and needed the carpet to be re-stretched. All rooms now look like they are new and this is 15yr old carpet. Michael and his helper were early to arrive, professional and wow, the results were fantastic.

Review 93 (2025-02-11 - Rating: 5)
Excellent service. Perfect recommendation for my carpet needs

Review 94 (2024-05-02 - Rating: 5)
K&M Steam Cleaning is great! We had a cat urine issue in our new baby’s nursery and they’ve been such a great help at getting the carpet fresh and clean and eliminating the smell. The tech, Tony was so helpful and informative about the processes and what to expect, as well as quick, efficient and courteous. Working with the company is really easy as a busy mom with a newborn, and I appreciate being able to communicate and schedule via text message, since getting on a phone call can be challenging. I definitely recommend K&M and will be using their services in the future

Review 95 (2025-01-04 - Rating: 5)
Great Job, excellent service and fantastic company! I would use them in future for all my steam and duct cleaning projects!

Review 96 (2024-06-28 - Rating: 5)
Josh and Mike were great, efficient and communicated well. The office staff was also knowledgeable, helpful and friendly. I would definitely recommend K&M and will use them again in the future.

Review 97 (2021-02-25 - Rating: 5)
Excellent carpet cleaning, looks and feels wonderful. The only thing better than the service itself was the people! Amazing crew, great communication and professional. Huge shout-out to Skyler and Nate, whose dedication and resourcefulness are unmatched in this industry. K&M Steam Cleaning will be our choice forevermore!

Review 98 (2022-11-11 - Rating: 5)
Love the guys at K&M Steam Cleaning! I ah e them clean the carpets and tile in most every one of my listings! Polite, professional and courteous staff make it so easy! I highly recommend K&M!

Review 99 (2024-09-10 - Rating: 5)
Customer service answered all my questions, got an appointment right away, Austin and Carlos came out the next day and cleaned my rug thoroughly. Highly recommend!

Review 100 (2024-06-26 - Rating: 5)
From ease of scheduling to promptness of arrival & performance, clear communication about cost, friendly & professional team, and a quality clean… all contributed to a great experience! I’ll be back the next time we need our carpet cleaned.

Review 101 (2024-04-13 - Rating: 4)
Carpet looks great and the 2 young gentleman who were here were very professional and nice! I was greatly disappointed as I asked to add 2 runners (thin runners,nothing crazy) but was told I couldn’t because the carpet was already paid for and they did not have a way to get an invoice for the runners. I also was told it would be $80 to do the 2 runners and then the gentleman told me it was going to be $179 due to the invoice issue etc. How does it go up $100 in 10 minutes and nothing changed, it still could not have been done. Disappointed. But we will have them come back for sure, just wish I would have planned better.

Review 102 (2024-03-16 - Rating: 5)
This is the 1st time Ive had an area rug professionally cleaned. K&M did an amazing job, everything from drop off to pick up was seamless and easy. We have two dogs and a cat, our rug turned out amazing, looked brand new when we picked it up. I highly recommend this company!

Review 103 (2024-03-10 - Rating: 5)
EXCELLENT SERVICE, CONVENIENTLY AND VERY PROFESIONAL.. MAKE IT EASY FOR US, WE WERE TAKING CARE RIGHT AWAY, PROVIDING RECEIPT, INVOICES AND PICS... HIGHLY RECOMMENDED!!

Review 104 (2024-01-06 - Rating: 5)
I had a great experience with K&M. The whole process was easy and they provided amazing customer service. From the initial call to inquire about services, they walked me through the pricing and scheduling, and were able to schedule something quickly. We did a steam clean for a large wool area rug, a leather treatment on our couch and steam cleaned our chair cushions. On the day of, the cleaner was right on time, super friendly and helpful, walked me through the process and pricing, and was done in an hour. Everything looks great!!!

Review 105 (2024-12-03 - Rating: 5)
Great job! Scoured my tile countertops and tile first flour. Cleaned carpet on stairs and 3 bedrooms.Thank you!

Review 106 (2024-01-27 - Rating: 4)
The guys did a Great job! Tony was Awesome! I was pleased with the work they did. They also do carpet repairs and furniture cleaning. However, be sure to get a price quote before booking as there was confusion over a coupon I had. K&M ended up making the price correction so I was happy about that but I had to speak with a supervisor.

Review 107 (2023-12-11 - Rating: 5)
I had my carpets cleaned by K&M this morning. We used Tony and Brent from Austin and they were fantastic! Very detailed in their work, worked very hard to remove stains in my daughters room, respectful and knowledgeable to speak with. They also moved a couch around to finish an entire rug. Even though I only asked to do half of it because the couch was in the way , I was thrilled! Highly recommend using them for your next cleaning services!

Review 108 (2024-09-05 - Rating: 5)
The guys were very nice and efficient. 2 rooms with closest took a little under 10 mins. Super fast. Maybe a bit overpriced though.

Review 109 (2024-03-18 - Rating: 5)
From start to end the whole process was extremely easy and stress free. I received a text when Arthur was on route, he was on time. Was very informative on the process. I had both carpet and tile cleaned. Arthur did an awesome job! I’d use again and would recommend them to my family and friends.

Review 110 (2024-10-19 - Rating: 5)
Great service and everyone was on time and very kind. They were careful with everything in the house and I appreciate their hard work

Review 111 (2024-10-30 - Rating: 5)
Weve been using K& M for over 30 years, and have always been very satisfied.I like to request Arthur because he is always very professional and does an excellent and thorough job. K&M must be very proud to have such a dedicated employee.

Review 112 (2025-03-01 - Rating: 5)
So friendly, on time, reasonable price and very knowledgeable!

Review 113 (2024-08-15 - Rating: 5)
We had our dryer exhaust vent cleaned and Tony was so amazing! We called and they came out the next day! Highly recommend.

Review 114 (2024-10-15 - Rating: 5)
Tyler and team were great! Very professional and informative, and made everything clean and smelling great!

Review 115 (2024-05-04 - Rating: 5)
I called K&M to clean out my dryer vent. They were on time, fast, and friendly. The tech also gave me recommendations on how to service myself in the future to try to save me money. Overall good experience!

Review 116 (2024-05-08 - Rating: 5)
Austin & team came on time, were communicative, and professional. They did a thorough job and I am very please with their work. Scheduling an appointment via phone call was also seamless. Thank you!

Review 117 (2024-03-24 - Rating: 5)
I am so impressed with the service I received. Not only were they able to book me quickly, but they did an incredible job getting stains out of our carpets. And…when I realized I’d forgotten to have them do one of the bedrooms, they quickly rebooked to get it done. I cannot say enough good things about the customer service and job performance I experienced.

Review 118 (2024-11-14 - Rating: 5)
The team was prompt, courteous, and did a beautiful job! Totally refreshed the look of my home for the holidays!

Review 119 (2024-11-18 - Rating: 5)
Fast, Friendly, Efficient, Punctual service. Highly recommend K&M for air duct work.

Review 120 (2024-04-10 - Rating: 5)
We have used K&M for many years and have nothing but great things to say about the work and customer service. We had explosions of paint this last visit and they managed to get it out of our carpet. Tony the technician was the best!!!! Highly recommend these guys!!!

Review 121 (2024-06-07 - Rating: 5)
Isaac came at the appointment time as promised.. He was professional and completed the job. I was shown problem areas in my cushions and did an excellent job cleaning them. I am very pleased with the work done by K&M.

Review 122 (2024-08-19 - Rating: 5)
K&M have been our go-to for any rug or carpet cleaning for many years, not just at our personal home but also our rentals. Always responsive, communicative, and great job.

Review 123 (2024-03-12 - Rating: 5)
Great service, friendly crew. We had them stretch our carpets back and work through years of buildup in some spare bedrooms and they look 100% better now. Thanks for helping us get our house looking good for staging pictures!

Review 124 (2024-09-27 - Rating: 5)
Carlito and Alex were friendly and professional. My couches and rug look great!

Review 125 (2023-12-23 - Rating: 5)
Excellent customer service. Directly go to the point. They send me a message when they are on the way. They walk through with me to better understanding my expectations. Bernt and Tony are very professional. They locked my door after they left as I asked and their office contact to me immediately once the work is done and collect the bill. The whole processing is very smooth. I booked on line-next day they show up and have the work done! Excellent!!!!! Highly recommended.

Review 126 (2024-03-22 - Rating: 5)
K & M is the real deal!I have hired someone off thumbtack before to clean my couch and they used a portable machine. I was consistently disappointed that it didn’t change much.K & M came with heavy duty machinery and they did not come to play! My white velvet couch looks absolutely fantastic - and it was quite beat up before.I suppose you get what you pay for and I’m so happy I decided to hire them and pay a higher fee. Thank you!

Review 127 (2024-04-02 - Rating: 5)
K & M did an excellent job in steam cleaning my sofa and rug. Mike was very professional and knowledgable and nice! They left everything clean and tidy and finished in a good amount of time. I would highly recommend K & M .

Review 128 (2024-06-06 - Rating: 5)
I had a pet stain for my sick cat. They let me take the cushion to them and they thoroughly cleaned it and I picked it up two days later. I did let the cushions stay outside and protected area to let it air out from the cleaners Used. I had a great result .

Review 129 (2024-01-23 - Rating: 5)
Not only were the two gentlemen that cleaned our carpets professtonal but also helpful and considerate. i was working in my garage and when they spotted me lifting something, they jumped into offering their help which shows me that they have a great work ethic and will be valuable to this world and to God! Thank you both. BTW - Our son will be moving out soon and I have another rental I will be selling soon and we will keep K & Ms contact number on hand. God bless

Review 130 (2023-12-17 - Rating: 5)
The guys were on time and did a wonderful job working around things they couldn’t move. They were both very professional and very knowledgeable of how to clean an old carpet and answered all of our questions. I definitely will use them in the future and recommend them to my neighbors. Fantastic job!

Review 131 (2024-03-28 - Rating: 5)
I had the pleasure of working with Isaac. He was very informative, and we talked through everything that needed to be done before he started. Pricing was exactly what he told me it would be. I would definitely recommend, and I would use them again!

Review 132 (2024-11-26 - Rating: 5)
I Have been a very happy customer for over 17 years !I decided to update my review since I now have 3 cats, so cat hair and stains are an issue .K&M team does an amazing job every time cleaning and eliminating the stains and bad oder left by my pets.Today I added tile cleaning to the job.Carlito and Mike, who have taken care of my home bofere did such a detailed job. Allways kind , smiling, very detailed oriented. The grout looks fantastic as does my carpet!!!Totally recommend !THANK YOU Mike and Carlito, my home is now ready for guests !

Review 133 (2024-02-02 - Rating: 5)
K &M are great! I called 2 other companies out to clean my dryer vent but they told me my roof was too steep. Ken with K&M came out with a crew used ropes to get on my roof and cleaned my dryer vent. They are very professional and did a job other companies wouldn’t do!

Review 134 (2023-11-29 - Rating: 5)
The folks at K&M really came through for me and knocked it out of the park. Nicole found a way to fit me in last minute, and she made sure I benefitted from a number of discounts. The actual steam cleaners who came to the apartment —Josh and another young man— were polite, friendly and informative. They answered all of my questions while they worked around the chaos of my apartment in the middle of spring cleaning. And “work” is the operative word: they busted their tails. My furniture hadn’t been professionally cleaned in nearly 15 years and they literally put their backs into thoroughly cleaning for hours. My furniture hasn’t looked this good since I bought it.Coincidentally, I worked for years in training customer service and property management. I can speak firsthand that the majority of the steam cleaning companies we used were never this thorough or professional. I’m impressed (and honestly shocked) by their work ethic and dedication to quality. I would recommend K&M To anyone.

Review 135 (2024-02-07 - Rating: 5)
My wood floors look incredible! Almost like new! The carpets too! I truly appreciate Isaac and his thorough communication throughout the process and the expert service and attention to detail. I couldn’t be happier!

Review 136 (2024-02-16 - Rating: 5)
Awesome crew. ISAAC was awesome. He let me know everything that they were going to do while cleaning my couch and loveseat. Looks like the furniture clean up well for 6 -8 year old furniture We will see once is dried since it’s a dark brown suede leather . It’s expensive but these are the times we are living in. But I always like to give suggestions at the end that maybe a little more time spent on cleaning and using a soft brush to scrub on top of using truck wet vac. Which I don’t think using a brush would have hurt the furniture. For the price I would show the customer little more elbow grease work. But overall looks good. I know it can’t look like new.

Review 137 (2023-10-03 - Rating: 5)
K&M made my carpet cleaning a breeze. Lead technician, Josh, is friendly, courteous, and knowledgeable. The service was thorough and his follow up advice very helpful. Great service for a fair price. Im impressed!

Review 138 (2025-02-10 - Rating: 4)
Excellent job. Professional and thorough cleaning! Highly recommend

Review 139 (2024-01-29 - Rating: 5)
Great service from K&M Steam Cleaning today! It was easy to schedule my preferred day and time online, and they came within the agreed upon time window. I had some stubborn coffee and soda stains that they were able to completely lift out, thankfully! Also were given helpful tips on spot treatment for future stains. I recommend their services for the toughest of stains!

Review 140 (2024-03-16 - Rating: 5)
I had my carpet cleaned and Josh did amazing. He was punctual and thorough. The price is reasonable for a great job. Highly recommend K&M Steam Cleaning.

Review 141 (2024-12-31 - Rating: 5)
Amazing work cleaning up our fabric chairs that had a whole glass of wine spill on them. They were cleaned as if nothing happened!

Review 142 (2024-12-10 - Rating: 5)
On time, on budget. Nice guys too. Would definitely hire again.

Review 143 (2023-03-27 - Rating: 4)
I used K&M to clean my sofa due to some recent home construction. I was their last appointment of the day so they arrived at the end of their allotted time of 12:30-4:30pm. They arrived right at 4:30pm and they were here for two hours. My project took them a while to complete for one sectional sofa. I think it took them too long. They also will use your own water supply for their cleaning machine. The crew was nice but I think they moved too slow. Their pricing is also way higher than the competition. I can say this because Ive had this same piece of furniture cleaned by another company that required only one technician and he did it in half the time for half the cost. I do believe they did a great job. My sofa is as clean as it was new. However, I will shop around more next time I need this job done. Ill will use K&M as a backup in the future.

Review 144 (2024-02-02 - Rating: 5)
Josh and Nate showed up on time and took the time to clean the air ducts, change our filters, clean the returns and the dryer vent. They were very professional and handled everything with care. It is nice to have a dust free home to breathe better. Thanks K&M.

Review 145 (2024-04-15 - Rating: 5)
Came and removed all mildew from my shower in less than an hour. These guys did an incredible job and were really cool 😎

Review 146 (2023-05-31 - Rating: 5)
These guys were great! Super friendly and care about the customer.

Review 147 (2024-02-22 - Rating: 5)
Josh and Nate are very professional. They did a great job with our carpet cleaning and Dryer vent. They arrived on time and were very focused on the work. They were also very knowledgeable.

Review 148 (2023-08-11 - Rating: 5)
I had a very good experience with K&M. They were very responsive and helpful when I called and were able to come out the very next day. The two workers that came out were friendly, professional, hardworking and knowledgeable. This was my first time using K&M, but it wont be my last. Thank you for a job well done!

Review 149 (2024-03-25 - Rating: 5)
Timely, professional and hard-working. I had a great experience and outcome. I have two white chairs that collect a ton of dirt and oil from humans. The main technician worked hard to get them as clean as possible and this was the best cleaning I’ve ever had!!

Review 150 (2024-01-29 - Rating: 5)
I was able to get same-day carpet cleaning, and it was a super fast process overall. The technician they sent out, Arthur, was very knowledgable and listened to my issue as well as explained the process to me. The only thing I wish was included was drying because I did have to go to Home Depot to rent fans to make sure everything dried ok. When youre already paying so much to have the carpets cleaned, itd be nice to not have the additional expense.

Review 151 (2023-05-24 - Rating: 5)
K&M always does an awesome job! I have been using their services for about 20 years. Their technicians are friendly and respectful. I highly recommend this company.

Review 152 (2022-03-26 - Rating: 5)
Phil and Ben did great work will be recommending to friends and family. Also Nicole was great at getting me services at last minute.

Review 153 (2024-03-22 - Rating: 5)
Josh and his partner Mike did such a great job! Very professional and efficient. I will definitely remember him for future work and recommend him to friends and family.

Review 154 (2019-07-07 - Rating: 5)
These guys did an outstanding job cleaning the carpet at my house. The 2 guys who came were very professional, did an outstanding job and were fast. I would recommend K&m to anybody for carpet cleaning.

Review 155 (2023-11-02 - Rating: 5)
Isaac and the K&M team were very helpful and professional. After arriving, they determined that my couch needed to be dry cleaned and recommended another service provider without charging for the visit. I would highly recommend K&M is you need a steam cleaning service.

Review 156 (2023-08-02 - Rating: 5)
We had some water damage and had to pull our carpets back to let the room and walls dry out so we called K&M to have it re-stretched and cleaned. Not only did they get us scheduled quickly (within a week), but they got here early in the time window and were out in less than an hour. We ultimately had 2 rooms, stairs and a hallway cleaned in addition to the re-stretch. They were professional, thorough, and with my 2 kids running around, patient. Got in and out while my husband and I worked, we barely noticed them. Would highly recommend for quality of service, professionalism and efficiency!

Review 157 (2024-01-08 - Rating: 5)
I have been using K&M for about 20 years and absolutely love them! Had carpets steamed and dryer vent cleaned today, Arthur was a peach and so was his companion. Highly recommend!

Review 158 (2023-06-26 - Rating: 5)
This review is only for the carpet fixing portion of the job as I am currently awaiting the actual carpet cleaners. The person who came to patch and stretch the carpet was awesome and FAST! Can’t even tell there was ever a problem! And fairly priced as well. I would definitely use them again. More to follow on the cleaning portion once that part is done.

Review 159 (2023-04-06 - Rating: 5)
We were very pleased with the service today. They were polite, professional, and very efficient. The carpet and stairs look great! Our area rug had set in stains that I was sure wouldn’t come up and now the rug looks brand new! We will definitely recommend K&M!

Review 160 (2023-11-02 - Rating: 5)
Great experience! Arthur and his partner were very polite, respectful of our home and efficient. They were able to work us in the same day we called. Highly recommend!

Review 161 (2024-08-11 - Rating: 5)
I hired K & M Steam Cleaning this time after a mediocre experience from Stanley and Zero. My whole house carpeting was thoroughly cleaned, deodorized, pet treated and scotch guard applied. This 20-year-old carpeting dried quickly and still looks great. Mikes team was early and did an excellent job. God Bless Ken and his family and support this local, family-owned business.

Review 162 (2024-12-23 - Rating: 5)
The techs were efficient, communicative and fast to clean my air ducts.

Review 163 (2023-11-30 - Rating: 5)
The technicians came right on time. Texted me 20 minutes before arrival. Discussed with me what I needed and got right to work. Did a great job. We’re able to get out some tough food stains. I was happy as I have been before. This is the third time I have used them.

Review 164 (2023-12-22 - Rating: 5)
K&M is a great company. We have used them several times before for carpet cleaning and rug cleaning and have always been pleased. Isaac was our technician, he was very professional and explained the process from beginning to end.Highly recommend!

Review 165 (2024-03-13 - Rating: 5)
Really great experience from start to finish. Isaac was so friendly and did a great job with our pet stained carpet and couch. Thank you Isaac and K&M team!

Review 166 (2024-07-23 - Rating: 5)
Had K&M cleaned my sofa and cleared my dryer vent. I can honestly say Tony (our technician) hates dirt. Dude is seriously dedicated. Tony is still here cleaning away and it’s 9 pm. My sofas look new! Will be using K&M again.

Review 167 (2023-05-04 - Rating: 5)
K&M online reservation system worked very well. My original appointment was scheduled promptly. And I received a call later on offering an earlier time slot, too. The crew was professional and fast. And the company honored their advertised coupons, no issues. I would use them again.

Review 168 (2024-02-25 - Rating: 5)
They did a great job on my area rug that needed a nice deep clean after ~4 years of use (particularly by my dog). Smells great now, was priced fairly and the owner/staff were super communicative and nice.