Diamond Quality Services
Located in Houston,
Address: , , ,
Phone: +1 817-481-1786
Rating: 5
Categories
- Air duct cleaning service
- Air conditioning contractor
- Service establishment
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- Insulation contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-12-09 - Rating: 5)
I have used Diamond quality for several years and Iāve always been pleased with their service and their pricing. They always find a way to come to my house and fix any issues. I strongly recommend them to anyone. -
Review 2 (2024-12-03 - Rating: 5)
Diamond Quality provides consistent top notch service. Every technician is highly trained and professional. They installed my system and have maintained it for years. They are the only ones that Iāll let in to service the system. Best AC company out there -
Review 3 (2024-12-05 - Rating: 5)
As always, Scott and his team took care of our units and us. This is our third house that Diamond has maintained and their work is always professional and on time. -
Review 4 (2024-10-10 - Rating: 5)
As always, Diamond showed at the scheduled time, handled our issue and left. They do a great job and take care of their customers. I have been one for many years. -
Review 5 (2024-12-10 - Rating: 5)
Scott and his Techs are the best HVAC guys in North Texas. Very friendly and knowledgeable. I highly recommend this great company! -
Review 6 (2023-07-16 - Rating: 5)
Absolutely best service to get our bryant AC back on track.I called early in the morning about servicing our AC that went on the fritz. After a few questions, I was scheduled for an afternoon service call. Adam arrived and immediately got to work. Within minutes he identified the issue and resolved it.I also appreciate the text messages to let me know when he was en route. Top notch service. -
Review 7 (2024-10-26 - Rating: 5)
Diamond Quality Services provided simply great service with a smile. Our routine maintenance for the furnaces went quickly and without mention of a sales pitch. Bravo for that too. The Club offers terrific value as well. Thanks yāall. JH -
Review 8 (2025-01-28 - Rating: 5)
The OWNER answered the phone on a Sunday at 6pm - and had a tech out the next morning at 10am. This company is QUALITY - TOP NOTCH!!!! -
Review 9 (2024-12-06 - Rating: 5)
We have used Diamond š Quality Services now for the past 3 years. Scott and his team are Honest and professional! Wouldnāt recommend anyone else! -
Review 10 (2024-05-23 - Rating: 5)
I highly recommend Diamond Quality Services for any AC needs. Scott, Dustin, and Anthony have been maintaining our AC for several years and have been fantastic to work with. -
Review 11 (2024-11-06 - Rating: 5)
The technician was professional and a good communicator. He also kept us informed on his arrival time. -
Review 12 (2024-06-28 - Rating: 5)
Our power bill was 28% less this month vs last year & weāre not even in the hard summer months yet. Diamond Quality is worth every penny.From start to finish & into the future, simply the best. Diamond Quality Services is organized, efficient, works with the top equipment, and they tell it like it is. Scott, Cale, Justin and the rest of the team took our service to another level. We found DQS awhile back & they kept our existing system going for several years past its prime; but when it was time to replace - Scott & Cale knew precisely what to do & how to do it. Not only that, the follow up was and continues to be impeccable - the world of HVAC and how air moves through the house is quite interesting & this team knows how it works inside and out. We are lucky to have Diamond Quality on our side. -
Review 13 (2024-06-26 - Rating: 5)
Fair, ethical, and honest are the first things that come to mind. Diamond Quality Service has been my go to for AC/Heating for over 10 years. -
Review 14 (2023-07-12 - Rating: 5)
Diamond Quality Services was great. AC Line was clogged and they performed a flush and also a tune up. Justin was patient in answering our concerns. Have been with them for a few years. No sales pitch -just what is needed to be fixed. Thanks. -
Review 15 (2025-01-10 - Rating: 5)
I have used Diamond Quality Services for years to take care of our HVAC. Scott and company do a great job.Most recently I asked Diamond to upgrade the humidistat controllers on two in-line April Aire home humidifiers. They installed new digital automatic humidifier controllers that monitor outdoor temps and target indoor humidity % targets accordingly. These are a big improvement over the old manual humidistats that had conked out.Now it is much easier to set the humidifiers to do their job automatically; as outdoor temperatures change, the indoor humidity targets automatically change along with them. At a glance, you can now see whether the interior humidity level is going up or down.The upgrade work involves some wiring between the furnace and the humidistat. It was done in less than two hours and the systems are working much better now, producing healthy and comfortable indoor humidity levels. Thanks to Justin & Adam and the staff at Diamond for another job well done! -
Review 16 (2023-06-26 - Rating: 5)
Fantastic service. Called to ask a few questions and spent nearly and hour talking because the owner was so informative, even answering questions about services they didnt offer. Rather than keep everything closed off until they can see it in person, owner was an open book about everything. Ended up choosing them for a new HVAC that I thought I was decided for elsewhere, glad I went with them. Fast install and fast response times too. First house and these guys were the best of all contractors we have talked with -
Review 17 (2021-04-03 - Rating: 5)
Diamond Quality Services exceeded our expectations. Scotts demeanor is courteous and kind...the neighborly feeling. He troubleshooted everything prior to determining what components needed to be replaced in our AC. He also took the time to educate us along the way. I knew I was in good hands when my initial called with Scott ended with him saying he would take care of us. And he did. Diamond Quality Services went above and beyond to elevate our experience. High Five to Scott and his team! We really did receive diamond quality service:) -
Review 18 (2018-07-05 - Rating: 5)
We checked with several different companies before choosing Diamond Quality Services. Scott is great to work with and he explained everything in detail. He didnt use high pressure sales and backed up his words with action. He and Cale came out promptly on the day scheduled and did a professional job! It is refreshing to find an honest company with polite, professionals doing quality work. We are very pleased with the entire job!Scott returned calls quickly regarding questions we had and we recommend them to anyone needing their services. We will continue to use them in the future. Honest and professional.....thats hard to find these days. Thank you Scott and your crew! -
Review 19 (2018-12-14 - Rating: 5)
Diamond Quality Services did a great job for me. I had to replace a compressor. The technicians and the owner were personable and competent. They do not try to oversell you, listen to your issues, and try to help you consider the alternatives. I installed an air quality system that did a fantastic job for my home. I highly recommend this company. You will not be disappointed with their service. -
Review 20 (2020-07-01 - Rating: 5)
I have used Diamond Quality Services three times over the past couple of years. I have been pleasantly surprised each and every time. They are so professional. I get updates about their arrival. They communicate clearly. They dont oversell, which is astounding considering what I usually get. They gave me a quote and stuck by it both times, even when I am almost certain the job turned out to cost them more time and materials than they originally quoted. I can honestly say I find them to be fair. I would use them again in a minute. My mother also used them at my suggestion and felt the same way. Great experience. How often can you say that about HVAC repairs? -
Review 21 (2023-06-28 - Rating: 5)
The best experience with an HVAC company that we have had. Our technician, Adam, was extremely knowledgeable and professional. I appreciate how quickly he diagnosed and repaired the issue. No upselling, great costumer education, clearly committed to working with excellence and integrity. I also appreciate them working to get to us the same morning. Such a relief for this mom of little kids in a hot house with no a/c. Thank you!! -
Review 22 (2018-02-13 - Rating: 5)
I have been using Diamond Quality Services for a few years and they are great. Fast response times, quality work, and fair pricing. I signed up for their annual service plan which has turned out to be a great investment. I have four units to keep up, so the seasonal inspection is a big plus and it paid for them to come out last weekwhen one of my units was blowing cold air and it was freezing outside. They came out an hour after I called, found a sensor was dirty, cleaned it, tested the inside unitās amperage, and charged me $0 because of the plan. That was a pleasant surprise. Thanks again Diamond Quality Services. -
Review 23 (2020-08-31 - Rating: 5)
My AC capacitor went bad over the weekend. Scott promptly returned my call Monday morning and sent his technician right away. The tech, Julian was very professional, knowledgeable, and helpful. He fixed the problem, checked the systems and got the AC unit working. Very pleased with the diamond quality service!Edit: 2 years on a nasty Oncor surge damaged my AC and it wonāt turn on. Diamond Quality Services promptly scheduled a same day visit - Thank you, Grace. And Tech Justin was super professional and friendly. Replaced a bad transformer and the unit is working again. Thanks a lot and I highly recommend the company. -
Review 24 (2019-10-19 - Rating: 5)
The owners and people working for Diamond Quality Services are very professional and wonderful to work with. They explained options when we had problems with our AC, and when they have worked on our systems, they have cleaned up everything and left our house as clean as when they arrived to do the job. We always receive a call letting us know they are on the way and about how many minutes away they are when they call. We also receive reminders for appointments we have set up. We appreciate a company like this working for us. -
Review 25 (2023-12-08 - Rating: 5)
UPDATED AGAINAs an attorney and someone not necessarily easy to please, I have been with Diamond Quality Services for several years now and I am consistently impressed with their service quality and integrity. Scott and the team are excellent in all respects and a Bryant zoned system (Bryant Evolution Variable and 2 Stage Furnace) with motorized dampers has been awesome. We replaced two old units that were not holding freon, running constantly and leaving hot spots, especially in the game room over our garage. The zoned system has changed all of that and now we can control not only the temperature in separate areas of the house but also the overall relative humidity. Night and day in terms of comfort and the wireless thermostat with smart phone control from anywhere is really nice - and I would not have installed a zoned system without using Scott and his team at Diamond Quality Services. Highly recommended.UPDATED 5/14/2016: I had a relatively small element of the water cutoff safety piece of the equipment malfunction (not Bryant system or Diamonds fault) and Scott and his team paid my out of pocket costs and honored the warranty on their end. Again, outstanding service with integrity after the sale.UPDATED 6/7/2017: Continue to get excellent service, highly recommend the Bryant system and Diamond Quality Services.UPDATED 12/10/2018: Continued great service technicians. Still highly recommended!UPDATED 12/21/2020: Service technician was thorough and outstanding, still very highly recommended. See above. Hard to find a company like this.UPDATED 7/20/2022: Cale Vaughan and colleague were just out and they are always thorough, honest, and represent themselves and Diamond Quality Services well. Great company year after year and STILL highly recommended!UPDATE AGAIN 12/8/23: System going strong and the team continues to do outstanding routine maintenance. Justin and his colleague did great. Still very highly recommended. -
Review 26 (2019-03-27 - Rating: 5)
We were so pleased with Diamond Quality Services. They are honest! They do amazing work! We had dealt with numerous issues concerning our air systems. We had also lost trust in AC companies..... that is until Diamond Quality steppes into the picture. They are thorough and get the job done. We highly recommend them. -
Review 27 (2014-06-25 - Rating: 5)
We heard about Diamond Quality Services through Angieās list. The first time they came out we asked them to clean our air ducts. We also asked Scott, one of the owners of the company, about the air conditioning system in our 15 year old home. One unit was leaking Freon every year and hadnāt adequately cooled our upstairs since we moved in. We had three units and knew we would need new air soon.Scott told us about a new system that would replace two of ours and work much better. We waited a year longer and had this company replace our two units with one.Scott and his team are very knowledgeable, courteous and dependable. The job was done carefully with no mess and great follow-up. I couldnāt believe the difference this system made in the comfort of our home. The upstairs is now well cooled and we can change settings from our cell phones.Most of all, I want to emphasize how wonderful this company is to work with. Rita who answers the phone, Scott and his whole team are so kind, prompt, show up when they say they will and do a tremendous job. Oh, and did I mention the improvement in our electric bills!!! -
Review 28 (2019-02-06 - Rating: 5)
I have been using Diamond Quality Services for years and have always been pleased with their service.Cal is courteous, does excellent work and takes time to answer any questions I have. Scott, the owner has been to my home too. He was great. I can always expect a pleasant experience with Scott or Cale. -
Review 29 (2020-05-27 - Rating: 5)
Diamond Quality Services is awesome. My AC stopped working and I called them up, they had a same day appointment available, showed up, fixed the issue and showed me how to address it in the future. There isnāt the up selling or shadiness that Iāve seen in other HVAC firms. Totally recommend them to anyone in the area! -
Review 30 (2019-06-19 - Rating: 5)
Weāve been using Diamond Quality Services for several years. From several AC tuneups to an AC repair, they have done a wonderful job. I know I can trust them 100% as they aim to do the job right, not just charge customers more money. Prices are fair and they are very responsive to questions and emergent situations like the crazy heat in Texas summers! -
Review 31 (2024-04-05 - Rating: 5)
Editing to say, yesterdayās biannual service was just as good as my interactions with the company. On time, super knowledgeable, friendly, exactly the kind of company I like to do business with. Thanks so much!Within 3 days, everything was assessed, repaired, and in great working condition. Saved me $$$ in unnecessary, yet previously recommended, excessive repairs and replacements. Was a referral from a long time friend with no personal interests in the company, and after several previous estimates from others, I am very pleased with the quality of professionalism and service from Diamond Quality Services. Thank you. -
Review 32 (2020-05-27 - Rating: 5)
Diamond quality services did a top-notch job on my Evolution system. Scott and his team were the best. On time, Professional, and neat. What good is a top-of-the-line system if you dont have a good installer? In the future I will always use Diamond quality services.***** -
Review 33 (2019-07-29 - Rating: 5)
We have used Diamond Quality Services multiple times, and we have always been happy with the quality and integrity of the work. Scott is amazingātrustworthy, kind, and an expert at his trade. I highly recommend. -
Review 34 (2021-09-17 - Rating: 5)
We have used Diamond Quality Services for years. They installed our HVAC units and have been maintaining them ever since. I canāt say enough good things about this company. They always answer my calls or texts, they are always punctual and they get the job done - no matter how long it might take. All of the employees - from the owner, Scott, to the technicians and office staff - do outstanding work. They are friendly, fair, and get the job done. I highly recommend Diamond Quality Services. -
Review 35 (2020-05-19 - Rating: 5)
Once again Diamond Quality delivered! This company does an excellent job - always professional, gives honest quotes and does honest work. You cant ask for more from an HVAC company, especially in the heat of Texas! We have used them several times and they continue to deliver. -
Review 36 (2020-08-13 - Rating: 5)
Cale came out to give us a bid on reworking our duct work on a historic home. Diamond was extremely responsive and professional in setting the appointment and communicating along the way. Ultimately, it turned out to be a job that will require a different process/service but Cale stayed and offered great advice and insight - despite it not being something they could profit from. Having dealt with a number of AC companies throughout our estimate process, Diamond stands out in their professionalism and honesty. Would definitely recommend. -
Review 37 (2017-07-26 - Rating: 5)
Great experience working with them! The owner is great! Its refreshing to work with someone in this profession that is honest and genuine and not out for every dime in your bank account. Weve had a tune up and repair done. And weve also gotten an inspection and quote for a new system, because ours is on its last leg. We plan to go with DQS when ours poops out on us for good! -
Review 38 (2022-10-25 - Rating: 5)
Our technician, KeShawn was prompt, professional and friendly. He did a great job and we are very happy with our service experience. We will definitely call Diamond Quality next time we need HVAC service and would be pleased to have KeShawn visit us again. -
Review 39 (2014-06-23 - Rating: 5)
We loved our results from Diamond Quality Services! We ended up having to completely replace our HVAC system, and wanted to make sure we got a trustworthy company as it is a huge expense. I researched companies on Angies List, and not only did DQS have great reviews and ratings - they also had 4 times as many reviews as anyone else. They were not the cheapest company either, but Scott is honest, punctual, and does the best work - well worth the cost! We also love Miss Rita - shes a real gem. :-) -
Review 40 (2017-07-06 - Rating: 5)
Diamond Quality Service delivers beyond expectation. Alan, Cale and Scott have come to my rescue three different times. They have always been straight forward and honest with repairs that need to be done. I completely trust their opinions because they have built a business based on integrity and customer service. -
Review 41 (2019-04-12 - Rating: 5)
Though I was hoping to not need a new compressor, everything the Diamond professional told me was consistent with what I could find online. Diamond was quick and efficient, and now I have AC three days earlier than I initially planned. I felt Diamond always had my interests and needs at hand and I would recommend them to my friends.When I was having heater issues, they were able to provide same day service. They were able to diagnose the problem and saved me from a costly repair. -
Review 42 (2022-07-29 - Rating: 5)
July in North Texas and 103 outside. I called Diamond QS and they sent someone out the next morning. He arrived sooner than expected and completed the repair very efficiently. The repair person happened to be the owner and was very knowledgeable and personable. The past few companies I used sent out seemingly experienced young repairmen that spent a lot of time trying to impress me with all they knew while trying to upsell me at every turn of the conversation. I appreciated Diamond QS for providing fast and efficient service without the upselling. I would recommend them for any HVAC related issues. -
Review 43 (2018-08-27 - Rating: 5)
I canāt say enough about Diamond Quality Services. This last visit was probably the fourth time we have had them come out and I donāt believe Iāve ever written a review on them or any other company for that matter. Each time they come out they do a thorough, careful, and exceptional job. And their charges always seem beyond reasonable. During their last visit, our technician, Julian, worked tirelessly to remove two unit parts that were stuck together so that he would not have to obtain and charge us for a new part. I heard him confer with his manager, attempting to move things around to make sure he could get back to finish the job and about how best to complete the job. I really cannot day enough about the great technicians weāve had come out, their work ethic, and the company, in general. We will not be using another company for HVAC purposes! Thanks so much! -
Review 44 (2022-05-03 - Rating: 5)
Scott, the manager (and I think owner), was available to come out to my house within 24 hours. Fixed to AC with a backed up water overflow valve. Awesome service! I have been with Diamond Quality for 5 years and only 1/2 pound of Freon needed due to previous owner neglect. He takes care of you. -
Review 45 (2024-07-03 - Rating: 5)
Scott and his people did a great job with a new A/C installation. Fast response, competent and very friendly. Took all the time to explain the work and answer my questions. Also included extra 2 years of free labour beyond the standard warranty -
Review 46 (2019-04-10 - Rating: 5)
Ive been using Scott at Diamond Quality for years. Hes very smart, experienced and gives excellent service. This weekend our AC went out. He came on a Sunday, because we had company. Great guy. Great company. -
Review 47 (2019-12-02 - Rating: 5)
Honest, professional, responsive and extremely knowledgeable - Diamond Quality Services is the best. Theyve installed two new HVAC systems for me over the past few years and I couldnt be happier with the installations and ongoing support. -
Review 48 (2019-03-06 - Rating: 5)
Another company had come out and told us our heater was not working because a valve on the outside unit was clogged and we would need to change the entire unit because is cost so much to fix the valve. Called Diamond Quality for a second opinion because I could tell the guy was king of guessing. Turns out we had a lead in the coil which Diamond Quality was able to diagnose due to unit being low on Freon. the other guy said the Freon was OK. Diamond Quality replaced the coil and the unit works great. Still an expensive repair but had we let the other company replace the outside unit that would have been over $4000 additional dollars not needed to be spent. -
Review 49 (2018-10-06 - Rating: 5)
Excellent, thorough, thoughtful -- professional at all levels. We had multiple companies, over an 8 year period, troubleshoot our A/C issues to great expense. None were able to fix the issue. Diamond Quality did. They took the time and evaluated what really was the etiology of the problems. The issue was inherent in the design when the house was built; we had the expertise and critical thought of Scott who truly evaluated the situation. He had himself and crew address the etiology and correct the mayhem attempts of the other A/C companies. I cannot recommend them highly enough. Thank you!! -
Review 50 (2022-10-04 - Rating: 5)
Diamond QS services all of my HVAC needs for my home and 7 rental properties (3 Commercial). Scott and the Diamond team earned my business with awesome and consistant customer service, excellent communication skills and availability, and technical expertise in serving multiple unique and at times complex needs. I would not hesitate in recommending Diamond Quality Services! -
Review 51 (2017-08-30 - Rating: 5)
Cale did my annual a/c check and checked all my ducts. I asked him about cleaning & sealing my register boots and also replacing my registers. Scott was able to schedule me in just a few days. Cale came to do the work along with Julian. They did a great job. We are very satisfied with the quality of work and pricing. -
Review 52 (2018-09-06 - Rating: 5)
Diamond came right out, assessed our cooling problem, discussed corrective options, and provided a written estimate. Within two days they were able to accomplish the repairs per their estimate. The service technicians were professional, experienced and got it right the first time. They were courteous to deal with and cleaned up before they left. Based on my experience, I recommend Diamond. -
Review 53 (2020-01-15 - Rating: 5)
I emailed for an assist after working hours, as my fan unit was not functioning. Very early the next morning, I received a call from Diamond and they had Cale and Adam at my home by noon. These young men found the problems, fixed them quickly and were gone in about an hour. Very courteously, they explained what they had repaired and left pamphlet on company plans that would keep my unit tuned-up. Great service! -
Review 54 (2018-08-23 - Rating: 5)
One of the best experiences I have had, finally a business interested in customer satisfaction more than just taking your money. Scott did a great job assessing our system and recommending only what was needed. Everyone else wanted to go right to cleaning our ducts and charging a lot rather than inspecting first to see if it was even necessary. I highly recommend them. -
Review 55 (2020-08-31 - Rating: 5)
Super quick response to my plea for help. They gave me a great deal on a very good unit and had it installed in less than 6 hours on a 105 degree day. Ive used Diamond before and will continue to use them for all my HVAC requirements! -
Review 56 (2021-04-30 - Rating: 5)
Weve used this company for many years and have their serve plan. They are always professional, knowledgeable and helpful. One of the pluses is that a same technician has been coming for many years so he knows our equipements and history. Also, to me, that says a lot about the company that its a good company to work for. Cant recommend them enough. -
Review 57 (2020-10-30 - Rating: 5)
Diamond Quality Services installed our heating/cooling unit and has since been maintaining it. They are always professional, friendly and reliable. I appreciate that I can count on them to take care of this most important part of my home. -
Review 58 (2019-04-19 - Rating: 5)
This is by far the most professional and honest company Iāve worked with and I donāt know how long. They were on time did a great job, went above and beyond to help me with what I was needing. The price was right especially knowing the warrantee and the service I will have to back me up for the upcoming years. I am in a wheelchair and there are certain things I couldnāt do such is installing the new registers and they went ahead and installed them for me even though it wasnāt part of the contract. I would recommend this company to anybody looking for quality air-conditioner and heating service. Cale and Scott met with me about what I was needing and recommended the appropriate air-conditioning they didnāt try to upsell me they did what was best for me. -
Review 59 (2022-05-19 - Rating: 5)
I have used Diamond Quality Services in the past and decided to use them again based on previous good experience. I am glad I used them again.They diagnosed a coolant leak on an old HVAC system and quoted me a repair price. I accepted their bid and they complex the work accurately and timely. Thanks. -
Review 60 (2022-08-06 - Rating: 5)
I have been using Diamond for the past 7 years and I cannot say enough good things about them. 6 years ago they replaced all of my ductwork and they installed a Reme Halo air purifier. Those 2 things have made a huge difference in the comfort of my home. They come at least once a year for maintenance and are always reliable, punctual, and professional. They have a great team. -
Review 61 (2018-06-02 - Rating: 5)
A/C stopped working over a holiday weekend. They were out to our house the next day at our specified time. The technician called to let us know he was in route early. He waited for us to get home. We had unfortunate issue with wasps in the area and the tech helped us spray them down. He was polite, quick, and got the right fix done quickly. Ive used them for at least 5 years now and have never had a problem. Great service at a reasonable price. -
Review 62 (2019-10-08 - Rating: 5)
Hired Diamond Quality Services for completing tune up on A/C. Technician was professional and left good feedback on the things we need to watch out for in the coming season.I hired them again for inspecting HVAC systems on a new home. They were thorough and continued to work with manufacturer on system specifications, even though it was not a manufacturer they normally work with.I look forward to working with them in the future. -
Review 63 (2017-05-23 - Rating: 5)
Scott and his team have been servicing our AC systems for years. Always professional, priced right and does quality work. When we had to replace our old, tired equipment, he provided us choices and great pricing. -
Review 64 (2018-06-10 - Rating: 5)
Scott, Julian, and Kale are great. Reasonably priced. All are licensed professionals so you dont void the warranty. They pulled the city permit and scheduled the inspection. Several of the larger companies send out a service coordinator to tell you what you need done, refuse the itemize the bill, and when you press for this, they tell you that even if you take off any items, it wont reduce the bill. Diamond Quality Svc came out and said very little of all that needed to be done-- even in a full replacement.Scott also takes time to explain everything that needs to get done and doesnt try to upsell you into more expensive models.We had several cost estimates from other contractors. Some were unlicensed or working under anothers license and charging about 40% less than established firms. The giant companies that send out advertisements were charging about 20% higher than Diamond for similar work.Diamond also uses Bryant AC which is part of United Technologies (same as Carrier.) Some of the cheaper cost estimates were charging about 30% less but they were using brands with bad reviews and acting like it was a good deal.Diamond provides great service and reasonable price. I would recommend using them for AC as the most important piece is a good installer rather than the brand itself. -
Review 65 (2020-08-13 - Rating: 5)
I called around 11 am and they had sent someone by 1 pm. It turns out the someone was the owner. My AC as backing up pretty frequently. It took the owner about 5 minutes to diagnose the problem. The diagnosis involved no further work on the part of the service provider. He let me know that I have a sag in the drainage pipe where water collects. I went in to our crawlspace this morning and found that he was correct. I fixed the issue with some hanger tape and a couple of nails. Great experience. -
Review 66 (2018-05-16 - Rating: 5)
Always FANTASTIC service! I have been a customer for years and when I call them I am usually in dire need with no A/C, and they have always responded very quickly! This year the technician said I needed a new unit, and I asked for the owner Scott to come look at it to give me a second opinion. He came the next day and checked it out thoroughly for me, and I was confident in the diagnosis. Itās being replaced now! Thank you Scott! Great job! -
Review 67 (2020-02-14 - Rating: 5)
I have used this company for years. From installation to maintenance, they are amazing. Scott is kind, knowledgeable and an all around good guy. You wonāt be disappointed! Diamond Services is the Diamond Standard! -
Review 68 (2017-06-16 - Rating: 5)
Diamond Quality Services has been my HVAC service provider ever since my last service sold me two units and then refused to honor their own warranty. I was very careful picking a new company and Diamond has proved to be honest, efficient always helpful. -
Review 69 (2023-09-01 - Rating: 5)
Scott and crew are the best; excellent knowledge to diagnose the issue and their work is top notch. We have been customers since day 1 of their operation and wouldnt think of asking any other company to do this work for us. Scott is a wonderful person and cares about his customers like family. -
Review 70 (2016-06-18 - Rating: 5)
If I could rate a 10 I would!! They are that awesome!We were having problems with our air conditioner leaking both inside and out. Scott came out and assessed the problem, fixed all the issues and also fixed the stain left on the ceiling. He went above and beyond and was friendly and courteous. His professionalism and knowledge is top notch. I would definitely recommend him and his company. -
Review 71 (2020-04-03 - Rating: 5)
I called Diamond Quality Services to help with inspecting what could be causing my severe allergies when in my new home, as Iāve been waking up sick most mornings, yet am fine elsewhere such as vacation or families homes. I thought I needed my ducts for all systems cleaned Of construction debris to alleviate my issues and turns out I donāt. Scott was very helpful and went out of his way to suggest remedies and show me proof, even if the remedy wasnāt to make money off of me. I feel he was very honest and forthright and would suggest them to anyone needing help with their HVAC system or seeking answers on possible air quality issues in your home. -
Review 72 (2021-06-07 - Rating: 5)
We have used Scott and Diamond quality for 8 years. Scott and his team are always on time, respectful, and do a great job. They give prompt service when system fails. Highly recommend. -
Review 73 (2021-05-14 - Rating: 5)
Great service! Called Diamond Quality Service for my last two repairs. Cale called ahead and arrived on time. Pointed out what my former vendor did wrong and corrected the issues. Answered all of my questions politely and professionally. Would highly recommend. -
Review 74 (2017-11-19 - Rating: 5)
They did a great job of both finding and explaining the issue (known defective coil from manufacturer) after I had already had the company that installed it out (said theyād found no issues and just added more coolant ...I could tell something was very wrong and it was short a significant amount of coolant, especially for an HVAC system less than 5 years old). Very professional and extremely courteous! Will be using them going forward. -
Review 75 (2018-02-28 - Rating: 5)
Excellent service! I have an older system in a house that hasnt been lived-in for years so there were several components that needed attention. Each time a new issue was uncovered it was explained to me in detail and I was given choices on how I wanted to proceed. No up sales such as replace the entire Unit was ever suggested. I have found this to be common with other companies This is an honest company with very competent and professional employees. I have put their info in my phone and will use them again. -
Review 76 (2018-08-27 - Rating: 5)
Our 19-year-old outdoor unit began making horrible high-pitched sounds one evening. Diamond responded to my message at 8am the following morning and the tech was out by 1pm that day. As is typical, the unit did not repeat the performance in front of the tech but he did all the checks and confirmed it was still in good operating order. As soon as he left, it began making the noise. I called the office and he was back in under 15 minutes. He stayed an hour to witness a noise that, again, did not repeat. Speaking with his super over the phone, they surmised it was the compressor that may have begun its end-of-life cycle. Rather than trying to upsell me, his super recommended that we ride it out as it could be tomorrow, next week, next month, or next year. All they charged me was the service fee. They earned a customer for life. -
Review 77 (2022-05-27 - Rating: 5)
I have been doing business with diamond quality for over 10 years. This is a class act business, extremely professional, quality work and very fair pricing. They are the only company I trust for HVAC. -
Review 78 (2019-04-23 - Rating: 5)
Ive had them perform annual tune ups on both my AC and heating systems. I cant assess the quality of work, but they seem knowledgeable to me. They have always been professional. Pricing is reasonable for the service. -
Review 79 (2022-05-26 - Rating: 5)
Diamond Quality Services has helped me with maintenance on my HVAC system for about three or four years and I am happy with their work. The technician is polite and answers any questions that I may have. My system hasent needed major repairs so far, yet believe that they will do a good job when oy does.. -
Review 80 (2022-12-07 - Rating: 5)
Caleb and his team did an excellent job installing my heater system. They ran into plenum issues as my house is 30 years old and the workspace is tight. Caleb called in the expert and they were able to design and install an add-on to the plenum that was robust. As well they found my plenum did not have a top so it was leaking a lot of air. They fixed that also. They went above and beyond in my opinion. I have used them before to install air conditioning evaporators and was completely satisfied. They never oversell and always deliver a quality job. -
Review 81 (2018-06-20 - Rating: 5)
Cale came out and thoroughly checked out the rather complicated system at our home. We agreed to some repairs and he came back later and got the parts replaced. He stopped in the following evening, after normal hours, and spent another hour checking that the system seemed to be running correctly. I think this is a very quality conscious business who I would recommend to anyone. -
Review 82 (2019-06-12 - Rating: 5)
I have had Diamond out to my home twice now, and both times it turned out to be a minor issue that nevertheless kept the a/c unit from coming on. I shudder to think what I could have ended up paying if I had called a less honest company. I found these guys through a neighbor who was delighted with their high ethics and courtesy, and I wholeheartedly recommend them. -
Review 83 (2021-04-19 - Rating: 5)
Great company. Honest and reliable team. Trained staff that does not oversell on anything. Very knowledgeable. I have been using Diamond Quality for over three years. Highly recommend. -
Review 84 (2022-07-01 - Rating: 5)
Prompt, responsive, knowledgeable, reasonable prices, HONESTā-Compelled to expound after recent experience June 2022:Welcomed a second opinion from another company upon a neighborās recommendation; other company tried to hard sell me basically a new carās worth of HVAC standing in my kitchen telling me my 9 year old system was about to fail any minute and even just repairs would be thousands.Scott personally came out to review their call outs, assured me if there were issues they were still under warranty, and got very technical in showing the HVAC techās guidelines with readings he was getting off the system, which was- performing as intended.If you donāt want sales tactics that create a problem to sell the solution, if you do want someone who will still give of their time and knowledge even if theyāre not going to sell something in giving you an honest answer, if you donāt want someone trying to make a quota holding their hand out to you for tens of thousands of dollars for a manufactured solution,And even answers your email of random pictures and questions about your system-Call the just as qualified but HONEST and reasonable priced people here. Just save yourself the headache. -
Review 85 (2019-04-15 - Rating: 5)
DQS always has good service at such a competitive price. From your first phone call until the job is done, they look out for you and your a/c needs! They donāt try to āup sellā you on things you dont need but they keep you informed as to troubleshooting issues and making sure your system runs smoothly into the future. I recommend them without reservation! -
Review 86 (2024-11-16 - Rating: 5)
These folks are always on time, professional, and highly qualified We highly recommend them for promptness, quality, and great value. -
Review 87 (2018-08-30 - Rating: 5)
I needed help with balancing airflow. Several companies came out and did things that never had an effect. Scott and Cale came out and recognized the problem within minutes and fixed it. I cant say enough about these guys. Smart, professional, reasonable - just terrific all around. Check out their website, incredibly qualified and impressive. -
Review 88 (2019-04-15 - Rating: 5)
Great customer service. Technicians are always very informative. They installed a new AC and furnace a year ago and did an amazing job. Superb cleanup of job site. Highly recommend. -
Review 89 (2018-08-20 - Rating: 5)
Honest, punctual, professional, fair pricing, easy to communicate with, personable, thorough, clean.Our evaporator/furnace purchase and installation exceeded all my expectations (not easy to do)Diamond Quality Services is now my go-to contractor for all future HVAC issues.Its a strange experience for me to feel priviledged to be their customer rather than thinking they should be priviledged to have my business.Russ Stockton -
Review 90 (2019-11-09 - Rating: 5)
Have been using the company for at least 7 years now. From general maintenance to trouble-shooting, have always been happy with the level of service. Additionally, have only had two different service techs over this entire period of time, so familiar faces each time. -
Review 91 (2021-08-04 - Rating: 5)
Justin was very responsive and patient with me. I was juggling several contractors at the home and work calls. He waited for several minutes for me to get done so he could take me through his findings.Our homeās AC had not been serviced in a while and he thoroughly checked everything and recharged the Freon levels which were low.He was very courteous, professional, and got the job done right! Highly recommend this company for your HVAC needs!Thanks Justin! -
Review 92 (2024-11-03 - Rating: 5)
We always call Diamond Quality Services for all our heating and a/c needs. They are dependable, prompt, courteous, very honest, and knowledgeable. I would definitely recommend this company. -
Review 93 (2024-10-17 - Rating: 5)
Very professional service. They arrived as scheduled. They are reasonably priced. I would recommend them to family and friends who need AC service. -
Review 94 (2020-01-14 - Rating: 5)
Hand down the best company. They did a miracle job considering my air/heat system was in such despair. They are super nice!! Reasonably proced! They even took off their shoes for me! So great to have such a reliable company to service my air!! One down and two to go!! -
Review 95 (2020-08-14 - Rating: 5)
They installed a new system in my house and I have been really happy with it. They are a wonderful company and would recommend them to anyone. They are honest and quickly respond to service calls. They are a family company and I like that about them. -
Review 96 (2017-07-03 - Rating: 5)
Scott and Diamond Quality Services exceeded my expectations. They earned five stars in terms of value, knowledge, communication, and punctuality. Will continue to call on this company for my HVAC needs. -
Review 97 (2018-09-04 - Rating: 5)
This is my 2nd time using Diamond and again had a good experience. Was easy to schedule an appt., technician arrived on time, did a through job, and I was charged as quoted. Would use again and recommend this company. -
Review 98 (2018-06-07 - Rating: 5)
Scott always makes his best effort to answer service calls as fast as he can. Heās very efficient and knowledgeable. Weāve used him for several years and will continue to do so. Weāre always very pleased with Scottās work and heās done a lot for us. -
Review 99 (2018-12-04 - Rating: 5)
Diamond Quality put in a whole new system with new duct work in 2015. They were so professional and personable...I love these guys! Since then they have been out multiple times to do system checks and routine tune ups and its always the same experience. -
Review 100 (2022-04-18 - Rating: 5)
Excellent service! We had overnight guests over the Easter weekend and our air-conditioning went out. In spite of being closed, Scott Peterson made a special trip to help us out. You will not find many companies or individuals willing to give that kind of service nowadays. Kudos to Scott and Diamond Quality Services! Byron Green -
Review 101 (2023-06-28 - Rating: 5)
They have been taking care of our A/C needs for several years and I cannot say enough great things about Diamond Quality Services. -
Review 102 (2019-06-21 - Rating: 5)
Cale & another gentleman replaced our old leaking duct work in the attic and it has made a serious difference. On top of not circulating insulation dust throughout the house, we can now set our thermostat lower than we ever could before and the AC will pull down, shut off, and stay off for quite a while. It would have never done that before. Our home feels much cooler now. Thanks Diamond, you folks are the best !!! -
Review 103 (2024-12-06 - Rating: 5)
2024 -> Diamond Quality Services Rep Anthony made the service of my heating system a smooth and professional job. -
Review 104 (2017-06-03 - Rating: 5)
Been using DQS for several years now always do a great job. Charge fair prices and only do the work that needs to be done comunicate well on the phone, if I am not able to be home at the time they are at the house......Spent the first few visits cleaning up the mess from the bargain AC unit installer I used.......Spend the money save yourself the head aches use Diamond to start with and get it fixed wright -
Review 105 (2022-10-08 - Rating: 5)
Absolutely a great company! They kept me well informed about delays but when it came time to install it was perfect!! Will definitely use them again!! -
Review 106 (2025-01-26 - Rating: 5)
Always a pleasure doing business with professionals. -
Review 107 (2017-10-25 - Rating: 5)
These guys were great, quick and efficient. Most folks would come out and see that I had a 16-year-old AC unit and immediately tell me to buy a new one (several did) without looking at the problem. They even recognized I had replaced the capacitor myself on my other unit, and asked if I wanted to save some cash and just do that one myself, but I was in a rush and didnt want to wait for the part to come in. They found a few things else that I had noticed wrong myself but didnt have the time to fix. Not only did they fix the problem though, the cleaned up the crappy job the last folks did specifically with the drainage pan. They were recommended by a friend, and now I owe him a beer! Oh and they came in on a Friday morning, when I had called Thursday night! I know that isnt normal, but it was impressive! -
Review 108 (2022-03-30 - Rating: 5)
Never ever had a bad experience - and we have used Diamond exclusively for several years. Cale and Justin are great service folks. Polite, efficient and knowledgeable. Prompt too! -
Review 109 (2017-05-17 - Rating: 5)
The gentlemen were young ,polite and knowledgeable. I felt comfortable and feel they weretrustworthy and honest.I will use them again and would feel confiden to recommend the company to others.Betty Miles Briggs and Roland -
Review 110 (2018-08-21 - Rating: 5)
Very polite on the phone and follow up. I had no A/C and after calling a couple of companies after hours, they were the only company that actually called back. The service tech arrived promptly and was able to diagnose the problem and fix it within the specified time frame. -
Review 111 (2021-04-19 - Rating: 5)
We are so pleased with Diamond Quality Services.....done right the first time, efficiently and at a reasonable price. Scott is extremely knowledgeable about all systems, thorough and fair. We are customers for life! -
Review 112 (2017-08-10 - Rating: 5)
Scott & Cale are always so wonderful to work with. The service they provide is like no other. They have replaced our ducts, vents, AC unit & furnace. They are honest and fair and I highly recommend them. -
Review 113 (2021-07-16 - Rating: 5)
We called on Tuesday, they were able to arrive Friday. The technician was on time, polite and very knowledgeable!He was providing a second opinion and blew us out of the water on how he presented the problem, advice to fix and future options. We will definitely be calling them in the future and even set our one year maintenance check already! -
Review 114 (2018-09-06 - Rating: 5)
Great service by Diamond Quality personnel in fixing my A C unit when it went put on a 100 degree day. Fast, punctual, courtesy service , I would recommend for future HVAC issues. -
Review 115 (2017-06-14 - Rating: 5)
On time and they have consistently quoted me lower price on repairs for both of my air conditioners. They do a great job are very friendly,highly recommend and I dont recommend to many companies as I can usually find something that I dont like about them. -
Review 116 (2015-08-20 - Rating: 5)
AC went out in 100 degree weather. Scott squeezed us in during lunch to diagnose the problem, which he did quickly. Michael and Eric returned and completed the replacement and repair; both were kind and and patient with my questions. During this repair, another part malfunctioned. Scott drove across town to get the replacement part and returned to our house to finish the job correctly *well* after normal business hours on a Friday night. This meant my family (including a 17 month old) could sleep in peace. Scott handled all of this with kindness and professionalism. I will certainly continue to use Diamond Quality Services. -
Review 117 (2019-10-28 - Rating: 5)
Came out same day that I called and were able to fix my issue. Gave a good explanation of what was and wasnt wrong and even provided potential solutions before they were scheduled to come out to potentially avoid a service fee. Very nice too. -
Review 118 (2018-05-10 - Rating: 5)
Diamond Quality was considerate of our home and gave a thorough report of what was needed for proper functioning of both our HVAC units. I would definitely recommend their services. -
Review 119 (2017-12-13 - Rating: 5)
Excellent, honest service. This is a company of integrity! Another company told me I needed to replace my whole system, but Diamond Quality Services fixed it for a few hundred dollars. I will ALWAYS refer my friends here! -
Review 120 (2024-10-31 - Rating: 5)
Highly professional, fast, efficient and trustworthy! All very high marks! I highly recommend Scott and team to anyone needing heating or air services! I even have a yearly service contract with them!! -
Review 121 (2022-05-12 - Rating: 5)
Scott and team were great. They provided pragmatic recommendations and answered all of my questions, often going the extra mile to show me how things worked that were unrelated to the job. -
Review 122 (2022-04-02 - Rating: 5)
Great service. Very honest and reliable! Will never go to another company again. I have been ripped off by the big companies and have found a trustworthy company in Diamond Quality. -
Review 123 (2022-01-07 - Rating: 5)
Highly recommend Scott and Cale. Replaced 2 systems for me. Great service, honest assessment of work needed and NOT needed. Fair pricing. No upselling. -
Review 124 (2023-10-02 - Rating: 5)
They were great, got us in very quick and the problem fixed very fast! Definitely recommend them to anyone! -
Review 125 (2019-08-05 - Rating: 5)
Need a rescue! DQS is your group. Scott diagnosed our problem (humidification & smell for 1 year) that even a big named A/C company in the DFW area. Did not know how to diagnose. Thank you Scott for long and after hour work and communication. Your have a great knowledge and love for your work. Your card is on my cabinet door. A/C repair group for my house. -
Review 126 (2019-06-01 - Rating: 5)
They gave us a competitive bid and showed up when they said they would. The Bryant system is working well and is so quiet you can barely hear it so standing right next to it!Great job!!! -
Review 127 (2021-07-02 - Rating: 5)
Great experience with Scott and Diamond Quality. Both on new installation of a variable speed HVAC and maintenance of an older HVAC unit. -
Review 128 (2019-02-12 - Rating: 5)
They were on time and the communication was great. Cale, my service tech, explained to what he thought was wrong and cleaned and adjusted some components and didnt need to order any parts. They dont try to make you pay for stuff you dont need. -
Review 129 (2022-03-24 - Rating: 5)
Scott and Cale are great people who care about the customer and what is best for them. They will go the extra mile to take care of you every time. Highly recommended! -
Review 130 (2018-12-27 - Rating: 5)
Diamond has been my trusted HVAC service company for several years, they always do a great job and I trust their recommendations when it comes to repairs. -
Review 131 (2022-11-08 - Rating: 5)
Very professional and courteous.Answered all of our many questions.Excellent job and they cleaned up everything.Very happy with the service!Will definitely recommend and will call them in the future! -
Review 132 (2022-07-16 - Rating: 5)
I called at night and left a message. By 9am I had a text for an appointment set and someone was already contacting me for more details. Great job and service. -
Review 133 (2023-11-14 - Rating: 5)
I always use Diamond Quality Services. Very professional, timely, good value and quality. -
Review 134 (2018-08-20 - Rating: 5)
They were great. Arrived on time, diagnosed the problem, fixed it quickly, and gave great advice about future maintenance and service I now have my HVAC guy. -
Review 135 (2017-11-17 - Rating: 5)
Wonderful staff. I dealt with Caleb. He was great in explaining everything i needed and did not push anything I didnt need. Will definitely use them again. -
Review 136 (2020-07-28 - Rating: 4)
Scott and team consistently provide great service with clear communication about any services needed and/or completed. They donāt try to sell me more than needed and have always been very responsive to answer questions and provide service. -
Review 137 (2019-07-31 - Rating: 5)
This is a family owned-and-operated business, and it shows in every area: quality, care, work, advice. Great communication, easy scheduling, terrific follow-up. Easily a 5-star company! -
Review 138 (2021-03-29 - Rating: 5)
Extremely pleased with the service, consultation, and professionalism!If further service is needed in the future thereās no doubt who I will call. - Diamond Quality Service #1! -
Review 139 (2017-08-21 - Rating: 5)
Such a quick response and great service. I called this morning and they had my A.C. fixed by 10 am! reasonably priced. I will definitely use them again! -
Review 140 (2019-06-13 - Rating: 5)
Cale is always very friendly and professional when he comes to service our system. We trust Diamond Quality Services and would highly recommend them. -
Review 141 (2017-05-19 - Rating: 5)
I have use DQS several times. Great service and fair. More than once they have fixed a problem on an old unit that others would have probably said needed to be replaced. -
Review 142 (2018-12-07 - Rating: 4)
The tech was polite and seemed to know his job. I was very pleased. It takes a lot for we to give 5 stars. He did a very good job. -
Review 143 (2018-01-23 - Rating: 5)
Showed up on time. Found the issue. Could have charged me much more but was honest and then spent extra time since they charged for the visit to check the system. What you always hope for from a service company but rarely get. Honesty. -
Review 144 (2021-10-01 - Rating: 5)
Excellent customer service from start to finish. Kept me informed on what the issues where and what the repairs works be. Highly recommend using them. -
Review 145 (2020-08-17 - Rating: 5)
I love this Company!! I will never use another one after finding this team! Professional, trustworthy and very high quality services!! I highly recommend. -
Review 146 (2021-07-28 - Rating: 5)
Diamond Quality is the best! Always on time, great customer service, competitive pricing, and overall a real pleasure to do business with. -
Review 147 (2018-12-17 - Rating: 5)
Great company, great work. Would defiantly recommend. Scott is a great guy to work with and his crew are outstanding. -
Review 148 (2020-08-21 - Rating: 5)
I called with a question that had to do with RV ac that has stumped rv repair men. Even though they do not do repairs on rvs,Scott answered my questions and was extremely helpful! You can tell he cares because he knew that he wasnāt going to make money from me but helped anyway! Thank you Scott!!! -
Review 149 (2021-05-19 - Rating: 5)
They ve serviced , repaired and installed for me since their company started. Reliable and trustworthy at all times. Wouldn t use anyone else. -
Review 150 (2022-06-08 - Rating: 5)
Wow. You cant go wrong with these people. Honest, up front and will always do you right. They are superb. I just love the honesty. Its so hard to find these days. Thanks Diamond Quality. Amazing people. -
Review 151 (2021-08-16 - Rating: 5)
They will become our go-to AC service company. We had an emergency and they came out first thing. Very reasonably priced. -
Review 152 (2022-04-21 - Rating: 5)
I highly recommend Diamond Quality. First hot day of the year, DQ was able to make the repair same day! -
Review 153 (2017-07-09 - Rating: 5)
They were able to get to us quickly when our AC went out. The service man was fast, polite, and very helpful. Definitely recommended. -
Review 154 (2023-09-29 - Rating: 5)
Recommend this company always!! Very responsive and professional. Quality of service is superior. -
Review 155 (2021-04-23 - Rating: 5)
Scott and his team were amazing. Very fair and HONEST. I would highly recommend Scott and Diamond. -
Review 156 (2017-07-18 - Rating: 5)
Diamond Quality Services provides excellent service at a fair price. Very knowledgeable and friendly staff. -
Review 157 (2020-06-16 - Rating: 5)
I made one phone call for my AC not cooling on Sunday and someone came to fix it within an hour and fixed it. It was great service. -
Review 158 (2020-09-24 - Rating: 5)
Honest and professional service. I have used them couple of times now and am very impressed. Only suggested repairs that are needed. Very responsive. -
Review 159 (2023-11-02 - Rating: 5)
A company you can trust! I have used them for years and they continue to provide superior quality and service. -
Review 160 (2019-04-24 - Rating: 5)
Scott and his team are excellent. We use no one else to help us with HVAC! -
Review 161 (2017-11-26 - Rating: 5)
Cale was very helpful and professional when he checked my a/c system. He explained everything and didnāt try to sell me anything I didnāt need. -
Review 162 (2017-07-13 - Rating: 5)
Have used Diamond Quality Services for years and always prompt and reasonable. Goes above and beyond to find the right fix. -
Review 163 (2019-02-05 - Rating: 5)
Scott and Cale and the rest of his team are the best! If you have any HVAC needs you need to call them. -
Review 164 (2017-11-17 - Rating: 5)
Excellent service! Great communication on all details of appointment. I recommend Diamond Quality very highly!! -
Review 165 (2018-07-01 - Rating: 5)
Very short notice on a Friday afternoon, Diamond fit me in and fixed the problem avoiding a very hot weekend. Would definitely use again. -
Review 166 (2019-08-09 - Rating: 5)
Top notch company! They are honest and helpful. Very reasonably priced too. I highly recommend this company! -
Review 167 (2019-12-30 - Rating: 5)
They sent out someone to fix our heater on the same day. Very professional and helpful! -
Review 168 (2018-08-21 - Rating: 5)
The technicians were very polite and responsive and fixed the problem promptly. The charges were fair for quality work. -
Review 169 (2018-01-23 - Rating: 5)
I haves used this company for years. They are honest, reasonable and prompt. If they say you need something then you really need it -
Review 170 (2018-07-11 - Rating: 5)
Very fast response and great quality service. I am very please with the company. They were very friendly and knowledgeable I really recomend them. -
Review 171 (2022-07-16 - Rating: 5)
Prompt, professional, and friendly repair job by Scott on my broken A/C unit. -
Review 172 (2023-06-30 - Rating: 5)
Took care of all of our problems. Nice young man, and very professional -
Review 173 (2023-02-24 - Rating: 5)
Extremely knowledgeable, friendly, responsive, and fair. High recommend -
Review 174 (2016-08-04 - Rating: 5)
Great Service..DIamond came to my house and fixed my issue right away with a fair charge. -
Review 175 (2017-07-31 - Rating: 5)
Great service from the phone call to the person that came to our house. 5 stars all the way. I would highly recommend them. -
Review 176 (2020-01-04 - Rating: 5)
Donāt waste your time calling anyone else. Seriously. The people at Diamond Quality are the absolute best. -
Review 177 (2018-04-10 - Rating: 5)
Very good service. Very helpful. Answered all my questions and provided quality service. Definitely will use them in the future. -
Review 178 (2020-01-10 - Rating: 5)
Great team...always show up on time, always fix things...I would not trust any other company. -
Review 179 (2022-01-10 - Rating: 5)
Good price, efficient and knowledgeable. Will be using them in the future. -
Review 180 (2020-05-27 - Rating: 5)
I highly recommend the company! So glad we found them -
Review 181 (2018-11-02 - Rating: 5)
On time, friendly and knowledgeable technician, reasonable rates. Great company. -
Review 182 (2019-11-26 - Rating: 5)
You cant find a better company to do business with. We have been with them for years and wouldnt dream of changing. -
Review 183 (2017-08-01 - Rating: 5)
A very good man and there are not many around! a/c works great in 100F. -
Review 184 (2024-03-21 - Rating: 5)
Great company to have for AC and heating -
Review 185 (2018-10-24 - Rating: 5)
Only place I call to service my ac/heat. Reliable and friendly no gimmicks -
Review 186 (2019-02-14 - Rating: 5)
This company is fair and stands by their work. It was a pleasure to work with them. -
Review 187 (2018-08-26 - Rating: 5)
Great customer service. Kind and considerate people. Got the job done! -
Review 188 (2020-08-02 - Rating: 5)
Completely honest and didnt have to wait or wonder in this Texas summer. -
Review 189 (2021-06-22 - Rating: 5)
Timely, efficient and professional service received. -
Review 190 (2023-11-30 - Rating: 5)
Very polite, professional and always reasonable. -
Review 191 (2019-01-08 - Rating: 5)
Awesome service and job done right....... Highly recommend! -
Review 192 (2017-12-01 - Rating: 5)
Great honest and friendly guys. Scott is the best. -
Review 193 (2017-11-17 - Rating: 5)
Scott is awesome! Best service provider! -
Review 194 (2022-01-25 - Rating: 5)
Quality operation. very professional; -
Review 195 (2023-07-18 - Rating: 5)
Very knowledgeable and responsive -
Review 196 (2018-05-03 - Rating: 5)
Reliable and honest. This is the most important thing you need to know! -
Review 197 (2019-01-28 - Rating: 5)
Professional, fast and courteous! Fit you with exactly what you need.