Cool Planet Air Conditioning
Located in Houston, Texas
Address: 5723 Kenwick St, San Antonio, TX 78238, United States
Phone: +1 210-684-2665
Rating: 4.2
Services
- Online estimates
- On-site services
- Wheelchair-accessible car park
- Appointment required
- Credit cards
Categories
- Air duct cleaning service
- Air conditioning contractor
- Air conditioning repair service
- Heating contractor
Latest AC Repair Services in Houston
Comments
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Review 1 (2023-10-13 - Rating: 5)
We been with cool planet air since 2015, doing maintenance on our A/C and Heating System. They come twice a year. We get different technician every time. They’re all all nice with the exception of the last one who did the heating maintenance today10/13/23. His name is Lane very friendly and honest person.He’ll tells you everything he find out while doing the inspection and explain what it is. My husband and I feel very comfortable with him doing the job. He looked at the record of our A/C and Heating Unit and told us that we’re good. He can’t believe when we told him that the system came with the house since 2006 when it was built. He said it’s in very good condition, nothing to worry about just keep up with the filter. I called the office and told them that Lane will be our technician from now on. It’s nice to have someone that is trustworthy, taking time in doing their job making sure everything is done right. Lane, thank you so very much. We appreciate you. You’re a very good person. Will see you again next time. For the office staffs, thank you for all you do. You’re all very nice. Appreciate you all in reminding us when it’s due for maintenance. Doing so will help us save money. Keep up the good work. I’ll definitely recommend your company to family and friends. -
Review 2 (2023-05-04 - Rating: 5)
I had my AC unit begin having trouble cooling. I called Cool Planet out and the service technician, Robert, diagnosed the issue as a leak in the coil and advised the coil needed to be replaced. The staff at the office, Alexis and Maria, kept me updated on the status of finding the replacement part. They advised my system was still under warranty and scheduled a team out to replace the faulty coil as soon as a replacement part could be located and resources were available. Daniel and Jovani showed up, confirmed the work, and were able to complete the coil replacement within a couple of hours. The unit is now cooling again, like new.I will note that I have used this business for about 5 years now, and have found the owner, office staff, and technicians to be courteous, professional, and customer oriented. I would recommend these guys to family and friends. I hope your experience is a good as mine. -
Review 3 (2023-07-12 - Rating: 5)
We contacted Cool Planet Air Conditioning after receivng a recommendation. Gilbert came out and did our six month checkup and determined that the problem with one unit not cooling well was because it needed more refrigerant. He did an excellent job explaining the things he checked and cited problems that may occur in the future with one of our units. We appreciated the headsup and were completely satisfied with this company. We will be using them again! -
Review 4 (2022-02-10 - Rating: 5)
First of all I just want to say I received OUTSTANDING service from Cool Planet. I contacted Jose Acosta because my system was not heating anymore. It was determined that I needed a complete new HVAC system as I already suspected and Jose and his team completed the work in 1 day and at a very fair price! After the installation was complete they explained how my new system works and took time to ensure my house was left in a neat & orderly fashion. What really impressed me is the high level of customer service that they provided because in this day and age its hard to find good service anymore. To anyone thinking of calling Cool Planet do not hesitate, you will be very pleased that you did!! -
Review 5 (2021-07-20 - Rating: 5)
This morning I called Cool Planet Air Conditioning at 8:15am this morning, and a technician was here within the hour. He was very nice/professional. He had my AC fixed by 10:15 am. and it’s not even 11:00 am. My house is cooled down from 81 degrees to 76 degrees. The price for the was very affordable for replacing a dual capacitor. I will be recommending their services to all my friends and family. -
Review 6 (2022-05-03 - Rating: 5)
Our HVAC unit started leaking on Sunday morning and I called Jose with Cool Planet and he was there with a team member within the hour to resolve our issue. They took care of my problem and ensured my unit was functioning to factory standards and we are grateful for their prompt response. If you need any type of HVAC service do not hesitate to call Cool Planet and I guarantee you wont be disappointed! -
Review 7 (2019-02-26 - Rating: 5)
We are extremely satisfied with the level of service we received. The technicians arrived on time, and did an awesome job. Very professional, and honest. We are very happy with our new unit. I highly recommend Cool Planet Air. -
Review 8 (2019-02-26 - Rating: 5)
From the quotation to the installation, Cool Planet Air was there to answer all my questions, provide excellent advise, ensure installation went well, and made service calls for tweaking to make sure our needs were met! This is customer service at its finest. Their maintenance service agreement and warranty on parts/labor that was offered gives me peace of mind. Knowledgeable staff, dependability and quality are what makes the difference with this company! -
Review 9 (2020-01-09 - Rating: 5)
George and was prompt, professional and honest. He came out and fixed my 16 Seer HP on the first visit we had no heat and he had all the parts needed stocked on his truck and had my system up and running in no time! Definitely will be using them again and referring them to family and friends. -
Review 10 (2019-09-03 - Rating: 5)
For Labor Day 2019 my wife and I went to go see family. When we got back to our house today it was 83 degrees inside. I dont know anything about air conditioners so we called Cool Planet. The technician arrived within an hour. He diagnosed the problem within 5 minutes (it was a messed up capacitor), changed the capacitor, replaced a blown a/c fuse, repaired insulation on the attic a/c unit, checked for any other issues, and explained what he was doing every step of the way. Excellent customer service and I will be calling this company again if any more problems arise. -
Review 11 (2019-01-19 - Rating: 5)
As a single mom, Im always nervous about being taken advantage of especially since I dont have much knowledge about A/Cs. But the tech was extremely patient with me and answered all of my questions and had my unit up and running in no time. I didnt feel intimidated or feel overcharged. I will definitely be using them again if my unit ever goes out again. -
Review 12 (2020-09-11 - Rating: 5)
On Time. Affordable. No Nonsense. Had the pleasure of working with the owner, and he really made it happen where we needed him to. Very responsive and always on time.Our house is now very cool! Thanks Cool Planet! -
Review 13 (2019-01-19 - Rating: 5)
George is awesome! He was fast and efficient. Very knowledgeable. I will definitely be recommending him to my clients! Good business. -
Review 14 (2019-02-27 - Rating: 5)
Absolutely awesome service. We will continue to do business with them for our home and recommend to every family and friend. Thank you for making it easy and painless. -
Review 15 (2020-01-17 - Rating: 5)
Very good service and great work from the team for my commercial work on the historic square in Blanco.Very well priced for top equipment seer16 Trane unit and metal duct. -
Review 16 (2019-02-26 - Rating: 5)
Great customer service! Would recommend to family and friends. Great price and friendly staff! -
Review 17 (2020-09-05 - Rating: 5)
Reasonable price, same day service, explain issues well, professional. -
Review 18 (2022-01-26 - Rating: 5)
Very responsive and professional company. Fairly priced and highly recommended -
Review 19 (2020-05-29 - Rating: 5)
Prompt, affordable service. Very knowledgeable and professional. Highly recomend -
Review 20 (2019-02-26 - Rating: 5)
Ive known George for over 20 years and youll not find a better HVAC man anywhere! -
Review 21 (2019-01-09 - Rating: 5)
Fast quality service at prices that I am able to afford. Thanks! -
Review 22 (2019-08-19 - Rating: 5)
Great customer service! Fast responds -
Review 23 (2019-02-26 - Rating: 5)
Genuine!! Honest!! -
Review 24 (2021-05-30 - Rating: 5)
Very nice and professional