Aire Serv of The Coastal Bend
Located in Houston, Texas
Address: 420 E Concho St, Rockport, TX 78382, United States
Phone: +1 361-214-1161
Rating: 4.8
Services
- Identifies as Latino-owned
- Online estimates
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
Categories
- Air duct cleaning service
- Air conditioning contractor
- Air conditioning repair service
- HVAC contractor
- Furnace repair service
- Heating contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-20 - Rating: 5)
Aire Serv has been maintain my A/C for years and they make sure it is always working properly . There service professionals are always friendly, Colton handled my reason service , he was prompt very friendly. -
Review 2 (2024-11-28 - Rating: 5)
I am in love with my new HVAC and new air ducts from Aire Serv of the Coastal Bend! June took care of us from start to finish. She is knowledgeable and a great communicator. I am now off of allergy medication and breathing clean air. I highly recommend them if you want a quality product and A+ service. -
Review 3 (2025-02-04 - Rating: 5)
Colton is the best. Hes serviced our acs several times and even took a late phone call to walk us through a thermostat issue so we didnt have to sleep in the heat. Knowledgeable & great personality -
Review 4 (2025-01-06 - Rating: 5)
We woke up this morning to a dark thermostat and 36° weather outside. Fortunately, we have a service contract with Aireserv! This means we get to be in the fast lane for a repair visit. Colton Zappe got here on the double and identified the problem-- a 9-yr-old breaker that got to much heat when the heat came on for the first time this year. It needed to be replaced. We were glad the safety features did their job and shut off power to the system!Colton is very knowledgeable in his field, examining every aspect of the problem. He noted that the pan strip designed keep yucky stuff out of our air had corroded, and even showed me the gross thing. He also saw that the UV bulb was flickering. The engineer who owned this house before us set up the best possible system, and that includes this UV crud-killer. We asked him to replace it.We are so glad to have a star like Colton on our team of the great folks who keep our home systems running. His was superior service with an awesome attitude. Thanks, Colton! Thanks, Airserv! -
Review 5 (2024-09-25 - Rating: 5)
I have been using Aire Serve for 3.5 years. I am on their regular maintenance program, as I have a rental property and I cannot afford downtime on my AC. I have to say that this is probably the best customer experience I have ever had with a service company of any kind. They are honest and extremely skilled. They don’t try to convince me to buy things I don’t need and they charge fair prices for the work they do. I feel so blessed to have them in my corner! -
Review 6 (2025-01-21 - Rating: 5)
Colton was the best! Cannot tell you how much I appreciate him coming on the coldest morning right away to diagnose and repair my heater. I will be recommending him and Aireserv to everyone that needs HVAC service! -
Review 7 (2024-12-17 - Rating: 5)
The technician, Kevin, was thorough in servicing the HVAC unit. His explanation of the units maintenance condition and the adjustments that were made to bring the unit to operating standards were easy to understand. Kevin is a great credit to Aire Servs reputation of caring for their customers. -
Review 8 (2025-02-27 - Rating: 5)
Chuck was very knowledgeable, nice, & punctual with everything we asked of him & the Aire Serv service. We appreciate their fast help & highly recommend to anyone! -
Review 9 (2024-11-07 - Rating: 5)
Spoke with Chuck about a full system replacement. He was professional and came to the house quickly after my initial call. Ended using someone else due to price differences but would consider using for service in the future. -
Review 10 (2025-01-18 - Rating: 5)
Michael Tassel did a bang up job and very knowledgeable and got our heater system up and running in no time. That dude deserves a raise and to be taken care of -
Review 11 (2025-01-20 - Rating: 5)
We just had our HVAC system serviced by Rigo Montemayor. He was very knowledgeable and friendly. It was a pleasure dealing with him! -
Review 12 (2024-09-06 - Rating: 5)
I was extremely impressed with Caleb. He and his helper Daniel were very professional and went right to work. He figured out the problem within 5 minutes. I would highly recommend Aire Serv for all your heating and air conditioning needs. -
Review 13 (2024-10-10 - Rating: 5)
Colton showed up on time, had booties on his shoes and was quick to diagnose the issue and give a full repair plan. Professional, nice and understanding. Great visit. -
Review 14 (2024-09-14 - Rating: 5)
The AC in our Airbnb went out on a Friday evening, and Colton arrived shortly after an hour of when the call was placed! He was friendly, professional, and knowledgeable about the situation, all while communicating with the owner of the Airbnb. He had the AC up and running within a short amount of time! We are thankful for the efficient services provided by Colton, and being able to remain in the Airbnb we were so excited to stay in! -
Review 15 (2025-01-27 - Rating: 5)
Give colton a great review. Very nice and good thoughts on how to keep unit cleaner and working more efficient would request him on further visits -
Review 16 (2024-08-24 - Rating: 5)
We have received great service from all of the Techs. Noel was great in helping purchase a much needed new unit & Damien has been a fantastic Service Rep. We even requested Damien for our twice a year service. Very satisfied. -
Review 17 (2024-09-06 - Rating: 5)
Arrived home late in the day only to find our AC was not cooling. The front office was fantastic and so helpful when we called. We were told they would get someone out within the next 1-2 hours. Our technician Colton Zappe came out when he was on his way home and got our AC up and running, all within 2 hours of our initial phone call. Absolutely fantastic service! Thank you so much for taking care of our family. -
Review 18 (2024-07-31 - Rating: 5)
Every part of the process was OUTSTANDING: from showing up at our home, only a couple of hours after our calling them; the beginning assessment Techs Caleb and Clint gave us; the ordering of what we needed from a lovely gal June, their Home Comfort Designer; then the replacement of our unit by the hard working crew: Sam, Nate, Victor and Daniel, overseen by their amiable manager John!! All personnel were friendly and very knowledgeable. Total professionals with our best interests in mind. Offered us many options, with no pressure to buy, buy, buy. From our “no service call”, it took less than 24 hrs to fully complete replacing and installing a new HVAC system. OUTSTANDING. -
Review 19 (2024-11-04 - Rating: 5)
Colton showed up on time, determined the problem and fixed it efficiently. He was kind enough to show and explain to me the situation and what he had done. Very nice and knowledgeable. -
Review 20 (2024-11-26 - Rating: 5)
Wanted to leave a 5 star review for Colton Zappe. He was professional, knowledgeable, and efficient while servicing the unit at our home. Hats off buddy thank you for your help. -
Review 21 (2025-02-24 - Rating: 5)
Noel was so professional and knowledgeable. He provided excellent service and I feel so confident and comfortable about our upcoming install. Highly recommend!Edited to add that our installation was smooth. Saul, Rigo, Angel, and Larry were professional and hard working. We are very satisfied with their work.Larry came back a few days after the installation and adjusted the up stairs unit. He was punctual, professional, and patient with my questions.Colton Zappe came out 2/21/25 to service our units. He did a great job, very personable and professional. He cleaned everything and solved an issue we had been having with the coils.Thanks for taking care of us Colton and have a Happy Birthday!😄 -
Review 22 (2024-09-02 - Rating: 5)
It is Sunday of Labor Day weekend 2024 and at 8:00 pm our HVAC system took a dump and stopped working. It didn’t take long for the temperature and humidity to start rising in the house as well as my wife’s patience. And trust me, when she isn’t comfortable, I’m going to hear about it. I thought for sure I was screwed and I wouldn’t be able to get it looked at until after the holiday. I called Aireserve and within 30 minutes the service professional, Colton, arrived. He got us back up and running quickly. A nice young man, very respectful and professional. Plus, he left the area he worked in as clean as when he arrived. Which my wife was very pleased about. We couldn’t be more satisfied. In a day and age when good customer service is mere punchline than an actual way of doing business, Aireserve and its technician, Colton, exceeded expectations and turned what could have been a very uncomfortable Labor Day weekend into and enjoyable, cool and relaxing one. Stop reading reviews and just call these guys and let them take care of your HVAC needs. You won’t regret it. -
Review 23 (2024-12-06 - Rating: 5)
Colton did a great job servicing our AC unit. Very thorough and extremely courteous. Thanks much. -
Review 24 (2024-09-02 - Rating: 5)
Absolutely awesome service, Sergio and the crew really helped me out in a time of need. I would absolutely recommend Air Serv Rockport to family and friends and anyone who needs honest, prompt AC work! These are the guys to go to! -
Review 25 (2024-03-16 - Rating: 5)
After dealing with constant AC issues for 4 years in our new build, we decided to get a new system. It was a tough decision but once we met Noel we felt 100% comfortable with going with Aire Serv. Something we loved most was how he provided video of work they have done on previous jobs. This allowed us to see just how high of quality work they do and exactly what we would be getting. Once the job was completed, we were not disappointed. It has been a little over a month since we got our new system and we couldn’t be more satisfied. Thank you Air Serv, especially Noel and John for making us feel comfortable, heard and supported 100% of the way! Highly recommend! -
Review 26 (2024-05-28 - Rating: 5)
Great customer service!!! We called on Memorial Day & need ac technician. Everyone I dealt with from calling , even their dispatch was so very friendly! They sent a tech out in few hours! Adam was absolutely wonderful! Went over & beyond! Addressed all issues , and very knowledgeable. So professional & very polite! -
Review 27 (2024-09-12 - Rating: 5)
Colton Zappe came out and took care of a clogged AC drain that was causing my AC to cut off. He was very courteous, friendly and professional Thank you Colton -
Review 28 (2024-12-12 - Rating: 5)
Arrived within appointment time. Friendly and answered all concerns. Did a very good job of cleaning units and left area clean. -
Review 29 (2024-09-19 - Rating: 5)
Aireserve is a great company. They take care of their customers with quality service. Damien did a very thorough cleaning of our units. -
Review 30 (2025-02-18 - Rating: 5)
Weve used Aire Serv for a few years, they have some great employees who have been with them for years.I would highly recommend them for all you service needs and new equipment installation.Our Tech today Michael Tassel did a great job and is very knowledgeable. -
Review 31 (2024-04-19 - Rating: 5)
Damien is extremely knowledgeable and a professional service technician! He was patient and explained everything that went into servicing the AC unit - outside, ducts, and outside. He was able to recommend a drip pan that was overlooked by another company who replaced the unit a year ago for my rental property.I will utilize him for the installation of the pan - which he pointed out to me- and continue to utilize his services to service my rental home. 💯 recommend! -
Review 32 (2024-11-12 - Rating: 5)
Colton was very respectful and friendly. He absolutely knows his stuff and you can please send him back next time -
Review 33 (2024-10-11 - Rating: 5)
Colton Zappe, AireServ technician was very efficient, cordial and very polite, friendly and helpful. He answered all my questions and explained the service he did. Thanks Colton -
Review 34 (2024-07-29 - Rating: 5)
Breauna & Damien were amazing and helped us get our system up and running again on a late night weekend, and really saved the day! We were in a jam, and really appreciate their great service! thank you so much! -
Review 35 (2024-10-01 - Rating: 5)
Colton and Taylor were very professional and knowledgeable and even explained my unit to me even better. It smells great, is working great and both units are now blasting out cold air!! Yay!! This is the best company, and these 2 gentlemen were so professional. Well done Aire Serv! -
Review 36 (2024-11-05 - Rating: 5)
Colton was great! He explained what he was doing and showed me what I could do to maintain my AC unit! -
Review 37 (2024-07-09 - Rating: 5)
The whole team at Airserv is amazing! Caleb came in and was professional, listened to what I had to share and was done getting my AC done in about an hour! He explained all my options thoroughly and honestly and helped me make the best choice. We also give Tania a shoutout for helping get him scheduled during what was a difficult time with the weather as we were wrapping up being sheltered during a hurricane and we knew it might be a bit before we could get help. -
Review 38 (2024-06-29 - Rating: 5)
Great service from men installing my new air conditioner yesterday. Nat Sparks and Daniel Couch were pleasant and professional. Also tech and inspector were very helpful the day before. Thanks for great service provided. -
Review 39 (2024-10-02 - Rating: 5)
Colton is very knowledgeable and professional. He performed maintenance, installed a UV light and discovered a part that was not functioning within allowable limits and replaced it. He explained everything. You won’t be disappointed if you specifically ask for him to come out. -
Review 40 (2024-08-07 - Rating: 5)
When my husband was in the hospital several weeks ago, our A/C was having trouble regulating itself. It was either very cold or very hot. I contacted Air Serve and talked with a very nice lady, named Denise. She sent out a repair man that very day. Colton, our repairman, arrived with a smile and commenced to locate the problem. It was our thermostat that had broken. He put in a new one and then thoroughly checked the rest of the system. We had cool air that very evening. I cant say enough nice things about Colton-he was well trained, informative, on time, and friendly. -
Review 41 (2024-09-18 - Rating: 5)
We split our time between CC and SA. The company works with us to coordinate access to the house to efficiently conduct routine inspection of the unit. -
Review 42 (2024-05-28 - Rating: 5)
Noel was very detailed and professional, Adam Martinez, Sergio and Brianna were awesome, replaced my condenser that was totally rust encrusted, when heat index was 115. Also got financing for me. Thank you guys. -
Review 43 (2024-04-11 - Rating: 5)
Extremely professional! Everyone we have come in contact with has been knowledgeable, respectful, and courteous. June was our sales person who really explained everything that we needed, why, and how the process would happen. Then Nate came with his team and installed the HVAC units and again, was courteous and knowledgeable, explained what he was doing, set us up online, and worked the whole day to get it done. The site was cleaned up before they left and he explained what would happen next. I got numerous bids prior to this decision and as they said, they weren’t the cheapest, (not the highest either), but worth every penny for their knowledge and expertise. I feel we’re in good hands, even when they’re complete with this installation, I can call them with any concern and they’ll handle it. Rare service and business ethics these days….highly recommend! -
Review 44 (2024-06-18 - Rating: 5)
A year ago Aire Serv of the Coastal Bend replaced all the ductwork in our attic, replaced our furnace, raised our A/C equipment off the ground, and went above and beyond to make everything right. All the teams I met were very professional and worked quickly. We were up and running in 4 days from the first visit. A year later they continue to give excellent service with a follow-up every six months making sure everything is in good order. Thank you AireServ. -
Review 45 (2024-05-30 - Rating: 5)
Adam Martinez serviced our complete system yesterday in Rockport, TX.He is Professional, knowledgeable, and he did an excellent job fixing our inside and outside components.We also required additional freon added to the system.Outstanding job Adam. Thank you for the great service you did. -
Review 46 (2024-09-28 - Rating: 5)
Clint and Jeremy were super helpful and solved our AC problems in timely manner. The two of them make a great team! -
Review 47 (2024-08-17 - Rating: 5)
Caleb arrived same-day only 2 hours after we called. He was efficient, clean, kind, and organized. He was able to identify the problem immediately. 10/10 service. Give this man a raise. Signed, a Caleb fan. -
Review 48 (2024-08-12 - Rating: 5)
Colten was wonderful. He cleaned our 3 units and was very thorough and respectful of our property. We were very impressed with the work he did. I would highly recommend Airserve to anyone. -
Review 49 (2024-10-24 - Rating: 5)
We had routine maintenance on our main air conditioner/heater as well as our mini split. We could not be happier with our Aire Serve technicians. They arrive on time, do the work & keep you alerted to the things they are doing. Every one that has been to our home have been very knowledgeable, considerate, & kind to us. Aire Serve is absolutely the best in the business! -
Review 50 (2024-07-10 - Rating: 5)
Last week, both our upstairs and downstairs outside units stopped working. Damien from Aireserv arrived promptly and confirmed the unfortunate news. He explained the steps required to get them operational again and connected me with June for information on new replacements.June was personable and informative, ensuring I never felt pressured to choose Aireserv or a specific product. She was transparent about the pricing and made everything easy to understand. Our past positive experiences with Aireserv made it an easy decision to use them for this job.The next day, Nate and Daniel arrived to install our new units. Nate Sparks was knowledgeable, hardworking, and professional. Although Daniel is new to Airserve, he was very polite and demonstrated a great attitude while training with Nate. They worked efficiently to replace our units and get everything up and running as quickly as possible. At the end of the job, Nate went over everything with me and answered all my questions. They did a fantastic job, and were glad we decided to go with new units.Thank you, Aireserv, for once again providing excellent service and top-tier products.Sharon Purefoy -
Review 51 (2024-02-19 - Rating: 5)
We were very pleased with Noel today. He educated us extremely well on the options available for our unique conditions, and gave us insight on which one of those he felt like might be the best fit for us. He was very professional and timely and we look forward to working with him again. -
Review 52 (2024-06-06 - Rating: 5)
Adam and June are awesome! During a routine AC maintenance we realized we need to replace the units. The team is professional, efficient and informative. Excellent customer service. I highly recommend! -
Review 53 (2023-10-19 - Rating: 5)
From the office staff to technicians, they have always been professional, courteous, and on time. A few years ago, after just a couple of years in our new home, our evaporator coil failed. Rather than just recommend a complete change-out, they worked with us on an upgraded affordable solution that will ensure we have a reliable system. We purchased an annual contact for 6 month checks & cleaning with outstanding results.Well worth it & very pleased with them! -
Review 54 (2025-01-06 - Rating: 5)
Called AireServ at 5 pm on a Tuesday and they had someone over in less than two hours. The technician was able to troubleshoot and fix our problem within an hour and we were back to normal. Will definitely use them again. -
Review 55 (2024-04-15 - Rating: 5)
José came on 4/12/24 to service our air conditioner. This young man was well-mannered, personable, approachable, and most of all, seemed very knowledgeable. He explained clearly what services he provided as well as potential improvements to our unit. He was very prompt to follow up with information he had related during his service call.Thank you, Jose. -
Review 56 (2024-01-02 - Rating: 5)
Noel & Arturo were my technicians and did a wonderful job. They spent a couple of hours doing winter prep, assessing my system, and cleaning my furnace.They gave me a punchlist of what could be done to improve my comfort in my home. Prioritizing the list by Urgent, Not Urgent by needs to addressed in the future, and needs to happen but not now.Noel also went through what steps I need to do to make the system run better. Highly recommend. No I am not a relative, just a pleased customer. -
Review 57 (2024-02-21 - Rating: 5)
I recently had the pleasure of using Aire serv of the Coastal Bend for my air conditioning needs, and I couldnt be more impressed. From start to finish, their service was exceptional.Firstly, scheduling an appointment was a breeze Thanks to Sannie, She was very nice and understanding. The rest of the staff was friendly and accommodating, finding a time that worked perfectly for my busy schedule.Overall, I couldnt be happier with the service I received from Aire serv. Their professionalism, honesty, and quality of work are truly commendable. I highly recommend them to anyone in need of air conditioning services. -
Review 58 (2024-04-10 - Rating: 5)
Best A/C service I’ve ever worked with. Not just around here, because we’re originally from the San Antonio area. Air Serve out of Rockport is literally the best I’ve ever had the pleasure of working with. We WILL be working with them again in the future. They helped us in the absolute heat of summer when our AC went completely out. They worked with us on payments so my family could be comfortable! -
Review 59 (2024-01-17 - Rating: 5)
Colton was thorough & paid great attention to detail We would like to request him for our next maintenance. Thank you Colton! -
Review 60 (2024-03-25 - Rating: 5)
The service I had the pleasure to get in contact with is Ms. Tania. She was helpful getting me into a time slot to get my AC repaired. Quick and fast to resolve my problem. She was able to get a tech out her asap. Definitely would recommend. -
Review 61 (2024-05-02 - Rating: 5)
Aire Serv did a great job. Quick turnaround. Responsive team. Reasonably priced. The techs Caleb and Rigo were great they went over everything and were very polite. -
Review 62 (2024-03-05 - Rating: 5)
So glad to have Jose come out to navigate and solve our problems with our Mitsubishi mini splits and condenser. He was educational, up beat and very courteous. We will definitely be va asking him back to our house to install the remaining mini splits in a month and a halves time. Thank you for your amazing service Jose!! Please promote this young man. -
Review 63 (2024-03-19 - Rating: 5)
We recently purchased a new A/C system and replaced the ductwork in our 20+ year home. Our AireServ consultant June was very knowledgeable and listened to our requests and concerns.Nate and the installation crew were prompt and completed the job efficiently. Following the installation, the owner and ductwork crew measured our home and attic to ensure the proper ductwork materials were available.We scheduled the installation for the next week and Victor, Matthew, and crew worked around some special requests in our home. They communicated every step of their process and their housekeeping at job completion was excellent.We expect to have many years of cool, clean air in our home. Thanks AireServ! -
Review 64 (2023-09-21 - Rating: 5)
Noel and Robert were very professional and respectful. They checked my AC and Ductwork and explained what needed to be done in detail. They didnt talk over me, they listened to my questions and concerns. They made suggestions on trying to stay on a budget and offered solutions and estimates of the work to be performed. I had a prior AC Company come out twice and I was getting the run around and they kept telling me nothing was wrong. The character and professionalism of these two men have won my business forever. Great company and I highly recommend. -
Review 65 (2024-10-04 - Rating: 5)
Nate Sparks is a very professional technician. He was prompt, courteous, and fast. -
Review 66 (2023-07-24 - Rating: 5)
Aire Serve installed a new system for us about four years ago. They worked to make sure it was installed and balanced properly and they have done the regular maintenance for us since then. About a week ago, we had a power surge and the compressor blew. This was at 8:30 on a Sunday night. I spoke with someone at a call center and he set up an appointment for Monday. About 10 minutes after that, I got a call from Jim Schaffer and he said he wanted to send a technician out that night to check it and make sure what they would be dealing with the next day. The technician, Damien Torres arrive shortly after the call. He was extremely professional and really just a nice guy. He explained what the problem was and made sure he knew what they needed to fix it. They got the parts and my system was back up and running Tuesday afternoon. Aire Serve has always taken great care of us and their people are professional and courteous. If you need AC work, contact them! -
Review 67 (2024-02-22 - Rating: 5)
Montou was exceptional! He came for a routine maintenance appointment. Montou was very respectful, knowledgeable, and answered all of my questions. I feel confident in the work he did and trust the recommendations he gave. He let me know what I could get that would be beneficial and then told me what I need based off his expertise. He wasn’t the pushy salesman that you get at times, but instead showed me what was available and answered my questions I had. Great experience overall. Thank you Montou! -
Review 68 (2024-04-19 - Rating: 5)
New review 4/19/2024 Noel Barrueta serviced our unit today. Once again impressed! Noel was personable and explained what he was doing and why, and helped us understand what we could do to help our system continue to perform well. Great service and great people is what we have experienced from Aire Serv Costal Bend. -
Review 69 (2024-09-14 - Rating: 5)
Colten was a pleasure to deal with. Colton showed up before expected and I was very happy with the service on this Saturday afternoon …DB -
Review 70 (2024-04-17 - Rating: 5)
Colton was our technician and he did an excellent job. He was very knowledgeable and professional and we highly recommend you request him for your service calls. -
Review 71 (2024-04-25 - Rating: 5)
5 STARS!! We had Colton— he was amazing and had superb customer service!! Very helpful and curious and was very knowledgeable when troubleshooting our AC issues! Would definitely recommend to anyone needing AC services locally in Rockprot! -
Review 72 (2024-02-24 - Rating: 5)
We scheduled our semi-annual check up on our split air system and Colton came to us for the servicing. Colton was personable and very easy to talk to. He totally explained the steps he was about to do on our system and completed the job with total thoroughness, explaining what and why he was doing as he went along. He was able to point out an issue we had with our voltage regulator outside the house for the outside unit, that was installed 8 years ago. A critical part which unchecked would cause problems with our system. He will fix it soon and put us at ease over that issue. We were very happy and appreciative of Coltons efforts on our system. Air Serve seems to always hire the best technicians as all of the tecs sent out to us have been great. -
Review 73 (2024-02-02 - Rating: 5)
Im redoing my electrical system with another company and the AC produced three error codes.I called Aire Serv and they sent Noel and Jose who diagnosed the problem quickly, accurately, professionally, and courteously.They explained their steps to me in a way I could understand and which I appreciated.I had also tentatively invested in a (currently) $850 surge protector that protected the AC and its compressor from a power surge.Which was great news I wasnt expecting to receive. -
Review 74 (2025-01-14 - Rating: 5)
Both units were very dirty! Excellent condition when Colton was done! -
Review 75 (2024-07-24 - Rating: 5)
Aire Serv was really professional, prompt, and friendly. We were very happy with our experience with them. It’s never good when the A/C goes out in July, let alone Friday night of a holiday weekend. They came right out to help. Very knowledgeable, also. Thanks so much, Aireserv.Two year update: Thanks to Colton for our regular maintenance service visit today. He was very thorough and professional. A+! Thanks! -
Review 76 (2024-08-09 - Rating: 5)
Another great experience with Aire Serve. Colton the technician showed up on time and texted me before he arrived to let me know he was coming. He thoroughly cleaned my air conditioning units and cleaned up afterwords. I appreciate that this company hires friendly people who care about their work. -
Review 77 (2024-02-13 - Rating: 5)
Top notch company, very polite 100% customer service. Breauna was amazing got us booked right away and service was done that day. Tech was very knowledgeable and had our unit up and running right away. Thank you Aire Serv -
Review 78 (2024-06-07 - Rating: 5)
I was in the building in the room as Colton diagnosed and then affected what from the amount of pieces and parts along with cleaning g and adjusting . Made me feel like not o my was he trained but he also cared about his work and the property owners space.I hope all your techs follow in his path.As he drove off the building g was already cooling off.KPerry -
Review 79 (2024-07-23 - Rating: 5)
Excellent prompt service! Colton was kind, professional, and knowledgeable. He identified the problem and was able to fix it in a very timely manner. -
Review 80 (2024-02-15 - Rating: 5)
We had some work done to our unit and the service was amazing throughout the whole experience. Sannie at the office was attentive, polite, and very helpful as well as Matt he was professional and did a good job. Thank you Aire Serv. -
Review 81 (2024-05-26 - Rating: 5)
We set up an appt. for an estimate, and AirServe came and June helped us everyway she could. Two days later they were putting our new A/C Heat Pup in. All of them were very professional. We were very happy wed chose AirServe to do our job.June is a very knowledgeable lady and knows about the business she works for.The Hartloves -
Review 82 (2024-08-14 - Rating: 5)
Our service man, Colton, was very professional, was able to identify the problem with our ac unit and had it fixed in no time. Highly recommend! -
Review 83 (2023-09-21 - Rating: 5)
Robert came to maintenance my unit and I was very impressed with the level of service I received. He was very professional and showed up promptly. He thoroughly explained everything he was doing in a way that I could understand. I would highly recommend him to anybody that I know! -
Review 84 (2024-11-14 - Rating: 5)
Colton is one of the best and very thorough in doing a good job. He took the time to double check all units even though he found the problem . If your looking for an honest worker that cares about your best interest then ask for Colton. He is the reason I always call Aire serv. They know how to employee professional hard working people. -
Review 85 (2024-02-13 - Rating: 5)
Was very satisfied with Denise when handling my business over the phone. She was very respectful and helpful with all of my questions and made the process easy to understand which makes it easier to trust them when doing work for me. -
Review 86 (2024-04-09 - Rating: 4)
Our A/C went out on the morning April 7th. That being a Sunday we decided to wait until Monday to call someone. A friend of ours recommended calling Air Serv. I called about 8:45 Monday morning. I explained what was going on and was told that someone would be there in about 30 to 45 min. After about 20min Noal showed up. After checking the system (which was a 2007 system) it had a bad compressor, rust all in the A coil, used R22, etc. We decided to go ahead and just get a new system. Noal gave us 3 options and explained all three. Once we decided on the system we wanted he contacted his office to get the ball going. The office than contacted me and said that a crew would be there about 11:30 to 12::00. At about 11:15 or so Nate and his crew (I cant remember everyones name) showed up and and started the work. We had a few hiccups toward the end (shorted thermostat wire) but after installing a new wire we were back up and running. With my wife recovering from chemo treatments and surgery this was a welcome relief for this to happen so quickly. Thank you to all the guys that helped. It was greatly appreciated. -
Review 87 (2023-12-01 - Rating: 5)
Robert Flores with Airserv came out after hours and stayed until midnight troubleshooting and fixing our ac. We’ve always used this company and would recommend them above any other as an honest get the job done that will work with you. A plus job Robert and we thank you for your time and kindness. -
Review 88 (2023-09-28 - Rating: 4)
Service Tech Pete was professional, exceptionally knowledgeable, helpful and very pleasant to work with.Jeanette, in the office, was pleasant to deal with over the phone.The installation crew worked hard to complete the installation. Their supervisor John was arrogant and appeared to lean heavily on Chris to determine a solution to the challenges the installation team was faced with. Not really sure why he kept showing up when Chris and Pete seemed to know so much more about how to resolve the problems.I’ve used Aireserv before without issue but this experience was very painful and costly. A job that should have taken 8 hours has now lasted 20+ hours over two days.I would highly recommend Pete if you need service. -
Review 89 (2023-12-27 - Rating: 5)
We were so pleased with the new service manager, Noel and Colton today. They knew what they were doing, and were very good with their service. Colton explained it and educated us on the importance of all things associated with our system. I wish you guys the best! -
Review 90 (2024-12-30 - Rating: 5)
Colton did a great job very fast response and answered all my questions!! -
Review 91 (2024-08-14 - Rating: 5)
I had to have our airhandler replaced. The crew at Aire Serv of Coast Bend did a fantastic job. I would definitely recommend them. -
Review 92 (2023-10-30 - Rating: 5)
Breauna was very professional and efficient. She worked diligently inside and outside our home. When it came time for the recommendations, she reviewed them thoroughly so that we could easily understand the situation. I will definitely ask for here by name next time. -
Review 93 (2024-02-14 - Rating: 5)
Thank you Aire Serv for getting me a new Aire handler and condenser. Also a huge thank you to MATTHEW, one of the installation guys; knowing how to do Sheetrock and patch work also! Definitely will recommend this company! -
Review 94 (2023-09-07 - Rating: 5)
Aire Serve is professional, reliable, and great value. In the last two years I have found every employee knowledgeable and helpful. I am on their annual maintenance plan and I recommend that plan and Aire Serve! I feel like I am in good, honest hands! (Damien is awesome!). -
Review 95 (2024-09-12 - Rating: 5)
Aire Serve of The Coastal Bend did it again! Colton and Jeremy came in and did their troubleshooting and got us up and running. They inspected and evaluated the system, performed the necessary maintenance, and made solid recommendations for things that will prolong the life of the equipment. Thank you! -
Review 96 (2023-04-02 - Rating: 5)
I have been using AirServe for 7 years. They are always professional and on time. I want to especially appreciate the good service of Jimmy and Noel. Jimmy provides expert phone service right away when we are in a hurry for AC help. Yesterday, Noel really hustled to get us an AC replacement the same day that we needed it. I really appreciate their willingness to follow through when I need help. -
Review 97 (2023-11-03 - Rating: 5)
Robert was friendly, showed up on time, respectful and thorough. He went over the maintenance he performed showing me photos and videos of my system. Robert has been to our house a number of times and has always been knowledgeable and showed professional ism. -
Review 98 (2023-06-29 - Rating: 5)
Noel and Hannah were excellent. They were very thorough in their work to improve the performance of one part of my cooling system. Thanks to Chris as well for his support. Great teamwork! -
Review 99 (2024-12-10 - Rating: 5)
Air Serve has always been prompt, courteous and professional. They have been our AC/ heating installers and service providers for the past 9 years. We plan to stick with Air Serve. -
Review 100 (2023-06-16 - Rating: 5)
Gilbert is very knowledgeable and this week has been out 2 times- both on time! He needs to order a part and I expect to see him over the weekend (with no extra charge). He explains in detail and takes pictures so we are aware of every possible issue so we can make the best informed decision for our AC system. After waiting for service people to show up, do a job right or flat-out stop communicating, it is refreshing to work with someone like hom -
Review 101 (2024-01-22 - Rating: 5)
It was our pleasure to have Colton Zappe at our home recently for our 6-month inspection. Colton was very thorough in cleaning and examining everything and gave us some tips we had forgotten. He was a delightful gentleman to us both and conducted himself in a very professional manner. Hes a winner, and we will be most pleased to have him here for future inspections. -
Review 102 (2023-01-09 - Rating: 5)
The Gentleman who showed up for our service was beyond amazing! He was very professional, educated, customer friendly. I cannot tell you how happy I am that you were able to come out as quickly as possible. We will definitely be doing business from now on with Aire Serv for all of our systems needs! -
Review 103 (2024-04-17 - Rating: 5)
Damion came out to address an issue we were having with our a/c system after a routine maintenance was performed. He was super polite and informative. Addressed my concerns and the issue. -
Review 104 (2023-09-14 - Rating: 5)
Noel was great he came to the home to do our maintenance for our package unit that we have struggled with over years due to efficiency and not being comfortable. He offered us mini splits with 2 zones that will give us comfort and efficiency. Out neighbors in the park have got them installed and have heard nothing but good things about going to to this style system. -
Review 105 (2024-03-24 - Rating: 5)
Colton did a maintenance check on my AC he was very professional. He was courteous, he was polite. an awesome young man. Thank you again sir. -
Review 106 (2024-02-25 - Rating: 5)
Thank you Aireserv! From your office staff to your techs! You are the best around the coastal bend! We appreciate the kind professionalism that you guys give. Thank you to Sannie for making sure we got our maintenance schedule. Sannie you are so sweet. -
Review 107 (2024-03-08 - Rating: 5)
Battle of the Raccoons…..,Called this morning And receptionist gave me an appt for today and kept me updated. Noel came out and showed him what I found. He attached all the wires and protected them so it can’t happen again. He checked my switches which were had different readings and replaced them. He recommended a surge protector for the unit which was affecting the switches. We always lose power here at least once a month. Any way he did a great job very professional and knows what he is doing. I may have messed up the wording but I am very happy with the service. -
Review 108 (2024-12-15 - Rating: 5)
Colton Zappe did an outstanding job. Good customer service and high quality work ethics -
Review 109 (2024-05-14 - Rating: 5)
Excellent service from Rigo and Adam. Friendly, professional, and efficient! Thank you for your work! My AC is doing great. My dogs and I appreciate your help! :) -
Review 110 (2024-04-18 - Rating: 5)
We received amazing customer service from Colton at Aireserv! He was very thorough with our maintenance and in explaining what it consisted of! we definitely recommend Aireserv! -
Review 111 (2022-08-25 - Rating: 5)
We had a great experience with Larry Taylor. He was very professional and explained to us in great detail what we could do to keep our AC units running efficiently. He did a great job and got us up and running quickly. Would highly recommend this company Larry was a life saver -
Review 112 (2023-08-14 - Rating: 4)
Pros: Cons:24 hour Service, Courteous Not prompt for apptsKnowledgeable, Professional Techs Poor communication,Techs went above and beyond Lacks followupPhoto/Video, Presented options Office disorganizedLocal, family-owned business PricingOur AC went out on a Monday evening. Called AireServ, told AC tech would be here between 7-9 pm. Tech, Roberto Flores, arrived around 10 pm and worked diligently until 2 am to get the 25 year old AC/electrical system going; unsuccessfully. He was genuinely concerned about leaving this senior citizen without AC in record breaking heat. I said there was a small, new, room AC in the shed, which he promptly retrieved, assembled and placed in the bedroom window before departing around 3 am. I am immensely grateful for his kindness. He even checked with me each day to make sure everything was still okay.The following late afternoon, (they were due earlier in the day) Sergio (Owner?) and Roberto returned to show us the pictures and video of the attic system. Burnt and frayed wiring, fried parts and the melted electrical components were placed on my kitchen counter. We were given several options/pricing - without a high pressure sales pitch. We chose to replace the aged AC system, air handler, electrical components/ wiring, and to add more attic insulation. We advanced a sizable down payment for the work. Because the work was so expensive, we checked with family, friends, and trusted others, who recently had AC work done. We learned our cost was “in the ball park” for similar work/equipment. (NOTE: replacement HVAC systems and repair costs are not for the faint of heart!).After several communication issues with the office, the system was finally installed Friday. Rego and Nate worked all day in that sweltering attic. That afternoon we were asked to pay the balance before all the work was done, and while our previously running garage AC was still disconnected. We advised the office of the garage AC snaffou and Chris (ops manager?) arrived to complete the work. He also did a thorough QC of the two systems. He answered all our questions, gave us the new equipment paperwork, and when he left, we felt very comfortable with the installation and new system.While there were a few hiccups, we would call AireServe again for AC issues/repairs. When their initial parts and labor warranty approaches expiration, we plan to have the system serviced and will likely purchase an annual maintenance contract. All techs were awesome and the on site personnel delivered exceptional customer service. Roberto and Chris are definitely keepers!To AireServ: we would recommend better ongoing communication from your office to customers, and from the office to on site personnel. We believe this problem is due, in part, to a lack of personnel, and the call/work volume experienced during unprecedented high temperatures. In an attempt to help as many customers as possible, necessary communication and timely followup with your current customer was repeatedly lost. None the less, Kudos for your service dedication and ACTUALLY providing 24 hour service. -
Review 113 (2023-01-17 - Rating: 5)
We had a great experience with Noel and Jose. Noel was very knowledgeable, professional, and courteous. He gave us great tips to keep our mini-splits in tiptop shape. Jim is also like a part of our family, after many years of helping us stay cool and warm through rain and shine! Can’t say enough good things about Aire Serv! -
Review 114 (2023-12-22 - Rating: 5)
Noel and Montou showed up on time, inspected the AC system, explained the problems, quoted me a new inside unit as the current one is a builders unit that went through Harvey. Noel walked me through the new systems available and we purchased a new unit. Guys were great to work with. -
Review 115 (2022-09-30 - Rating: 5)
We needed to replace our AC and heating unit. Aire Serv were able to get us a unit and install it the next day. Josh was helpful as we were deciding what we needed. Iran and the gentlemen working with him installed the unit carefully and checked thoroughly to make sure everything worked correctly. It was an all-day job and they did a great job. Thank you! -
Review 116 (2023-09-22 - Rating: 5)
Great experience! We arrived at our home late night to no AC and Roberto arrived quickly and was able to get it running within the hour! Saved our kids from having to sleep in an 89 degree home! 100% recommend. -
Review 117 (2024-03-01 - Rating: 5)
The Aire Serv representative, Colton Zappe was incredible. I was texted that he was on his way, and showed up on time as promised. Colton was friendly, outgoing thorough and a true professional. He caught a potential costly issue, provided me with the options and cost, then provided his professional recommendations. Amazing service. I highly recommend Colton and the entire Aire Serv staff. -
Review 118 (2024-01-15 - Rating: 5)
Outstanding service and knowledge of products. Saul and Nate went above and beyond making me feel safe without carbon monoxide in my home. I highly recommend Nate and Saul. -
Review 119 (2024-04-19 - Rating: 5)
Colton did the annual PM service on our unit. I thought he was very professional and trustworthy. I will request Colton for future appointments. -
Review 120 (2023-02-16 - Rating: 5)
Very professional and friendly. Taught me many facts I didn’t know before. Look forward to them returning. Even petted my dog. UPDATE: Another tech came in for the package installation and was just as professional and skilled as Noel and Jose. You have some good dudes working there! -
Review 121 (2022-09-17 - Rating: 5)
First off, I was very thankful that Aire offers 24-hour service.The service technician Mr. Taylor (Larry) was very friendly and when I didnt understand his technical talk didnt roll his eyes like I was an idiot he explained what I was dealing with. This is my daughters house, so I was not there for the initial evaluation and my daughter said Larry was very professional and he seems like a nice guy So if my daughter was comfortable that makes me feel like everything Mr. Taylor said I was needing and what he did was 100% the up & up. Thank You -
Review 122 (2024-02-13 - Rating: 5)
Thought I should write a review. I spoke to Breauna. She was so friendly and efficient. She took the time to answer all of my questions and concerns. Wishing all stores had a Breauna! Keep up the excellent work!! -
Review 123 (2022-12-19 - Rating: 5)
We called on a Sunday afternoon as the temperatures started to drop. Ray was our technician and in minutes, he fixed the thermostat and got heat started, checked the system, cleaned and provided maintenance. So very professional and such a pleasure to work with. Ray took the time and patience to teach us how to use the system and made us aware the importance of monitoring carbon monoxide . He cared and we appreciate his service. Thank you Ray. -
Review 124 (2023-08-17 - Rating: 5)
We had an urgent issue which was taken care of within an hour of my call. Robert with this company was so helpful and responsive I thought he was the owner. He answered all of my questions and helped me to understand the issue we had. I feel we were treated fairly and professionally. Thank you so much again for all of your help Robert!! -
Review 125 (2023-06-09 - Rating: 5)
Gilbert Garcia did an excellent job diagnosing, repairing & saving us money! We appreciate his professional & friendly attitude. We even signed up for Airserves annual maintenance plan! Thanks! -
Review 126 (2024-05-16 - Rating: 5)
They were wonderful. Came earlier in th6w day, then returned at night to complete the job after it thawed out. I was so greatfull, I had a nice cool night to sleep. -
Review 127 (2024-10-10 - Rating: 5)
Colton Zappe is a respectable young man, a hard worker and polite. -
Review 128 (2024-12-10 - Rating: 5)
Colton, was very efficient, friendly and made sure there was no mess. -
Review 129 (2023-09-25 - Rating: 5)
Technician Gilbert Garcia performed my scheduled maintenance checkup in my a/c. He did an excellent job of checking everything out and giving me an explanation of what he did. He was very professional and very knowledgeable of his work. -
Review 130 (2024-05-09 - Rating: 5)
Fantastic service! Was there when they said they would be, cleaned up after the install, and knowledgeable individuals from sales to installation. I definitely recommend this company. -
Review 131 (2023-01-16 - Rating: 5)
Noel and Jose were here this morning and I was SO impressed with their work, their attitude and their willingness to help me understand everything they did as well as how the equipment functions, tips and reminders for me as an elderly customer. I hope they never get transferred to a different area!I already have two friends who have ductless minisplits to whom I will be recommending Aire Serve! I know my friends have been dealing with a different service where they are unhappy with the service. I think they will want to speak with yall! -
Review 132 (2023-05-07 - Rating: 5)
Great troubleshooting! We had intermittent issues with our AC that a previous company didn’t fix. Jim fixed it for good and taught us about our AC unit too. Appreciate it especially since it was the weekend. -
Review 133 (2023-08-25 - Rating: 5)
We had a consult with Noel and he was extremely knowledgeable about our entire system! He was super friendly and super professional. 10/10 would recommend Noel for any of your homes needs!! -
Review 134 (2024-02-10 - Rating: 5)
Ive been a customer for several years and have never been disappointed with the service I receive. Colton was friendly, knowledgeable and answered any questions I had. I highly recommend Aire Serv of The Coastal Bend. -
Review 135 (2023-08-10 - Rating: 5)
We always get prompt, courteous and professional service from the team. Very happy to do business with them. In South Texas air conditioning is critical and we know if we have any issue, we can depend on the Aire-Serv team.Robert and Damien did a great job for us today- they were thorough, professional, and left everything spotless. -
Review 136 (2023-09-17 - Rating: 5)
Our AC was out when we arrived home. Within 90 minutes we had our service professional arrive and take care of the problem in short order. He was very thorough and courteous. We highly recommend AIRE SERV. -
Review 137 (2024-02-14 - Rating: 5)
Breauna helped book our appointment and really helped me work around my needs and schedule. If need be, I’ll ask for her personally again! Amazing work. -
Review 138 (2022-07-23 - Rating: 5)
Absolutely Amazing service. Not only was the manager extremely polite and accommodating but he also had a tech out to our home 2 hours after I called him to schedule. Our tech arrived earlier than planned and he did the job he came to do along with answering ALL out questions and giving us some tips to help further cool our home. -
Review 139 (2024-04-30 - Rating: 5)
Colton with AirServ performed the maintenance of our AC units, he was very professional and informative.Would definitely recommend AirServ and their team of professionals. -
Review 140 (2022-10-27 - Rating: 5)
Noel and Ray were our contacts here. They came out and evaluated our situation and explained a few ways we could go. In the long run we chose all of it new. The system we had was old and really a mess, he showed us. It was never serviced by the prior owners we don’t think and we didn’t either. We now have a service plan and a new system with includes an air quality purification system- super impressed with that. Can’t smell the kitty box. -
Review 141 (2023-09-27 - Rating: 5)
Noel was very professional and was very helpful in our decision on replacing our wore out mini split system to a much better system that would last much longer than the cheaper units we bought only two years ago. You get what you pay for, invest in better products from a reliable source as AIRE SERV -
Review 142 (2020-02-15 - Rating: 5)
Had a air purifier installed. Although the crew showed up later than originally scheduled, I appreciated the call two hours prior warning me, whic allowed me to change my schedule. Once they arrived, the two man crew did an excellent job describing what they were going to do. They did great work getting the device installed quickly. Appreciated their feedback regarding the rest of my AC unit. I would definitely do business with them again for other AC work. -
Review 143 (2023-04-04 - Rating: 5)
4/3/23 We had an appointment with airserv to do duct cleaning. They sent Nate, Pablo, and I forgot the 3rd guys name. They were all professional and courteous. They went through and cleaned each duct and then caulked the edges closed to prevent pulling of dust from the attic, which they also cleaned from the ceiling. They scrubbed each vent cover clean and sanitized the system. And finally, they swept our floor clean. All in all, it was a pleasant experience. No, they are not the cheapest in the area, but having used the cheapest guy before, who only wanted to upsale me, it was nice to have someone provide real customer service instead. -
Review 144 (2023-10-20 - Rating: 5)
Robert Flores was our technician today he was very professional, he explained to us all his recommendations, and also showed us pictures of everything he did. Highly recommend this company and Robert to service your ac! -
Review 145 (2023-04-27 - Rating: 5)
Jim and Noel were so awesome and so informative. It was an after hours call and they took their time getting the system up and running and explaining everything that we had already paid Shellbys and Ken Air to do but never did . So glad we to finally meet honest people in the A/C business. -
Review 146 (2022-10-24 - Rating: 5)
Josh Cantu arrived on time and displayed outstanding professionalism and communication. He walked us through all the replacement options and steps we expect to experience. He was open to all our questions and seemed very relatable and had a good sense of humor (which was pleasant considering we nervous about replacing our high value system). Thanks Josh! -
Review 147 (2023-09-25 - Rating: 5)
Robert came after hours, on a holiday weekend, and was able to get our units up and running. He was very friendly and efficient.After the repairs were complete, he stayed for a little while to make sure everything was running smoothly. With the over 100 degree temperatures, and without air conditioning, our weekend would have been a disaster. Robert really saved the day! -
Review 148 (2024-06-07 - Rating: 5)
June was absolutely the easiest person I’ve dealt with in a long time! So knowledgeable and felt like a friend… looking forward to many years of service with June and Airserv!!! -
Review 149 (2025-01-24 - Rating: 5)
Professional and friendly. Colton Took care of my problem quickly -
Review 150 (2023-03-16 - Rating: 5)
My ac wasnt blowing like it should, called and got a few quotes but these guys gave me the most immediate response in my time of need. When others tried to schedule me the following day, Aire serv came to the rescue same day.June was the representative i spoke with, knowledgeable and professional, made our interaction effortless. -
Review 151 (2023-02-14 - Rating: 5)
Kyle and his associate were on time and very honest about the maintenance on my mini splits. He said they were clean and not necessary to service. Coming back in July 2023. Appreciate not trying to sell me on something that I did not need today. I highly recommend Air Serve of ROckport !! -
Review 152 (2024-08-05 - Rating: 5)
Coulton and Jeremy provided great service. They were on time, explained everything they were doing and were very polite. -
Review 153 (2023-04-06 - Rating: 5)
Noel & George came to to my house and are very respectful and nice. They know exactly what the are doing when it comes to ACs. Noel have me some options to fix my ducking work that was messed up by another company- Baker Co. they did a horrible job and I’m so glad we called Aireserv. Thank you for sending Noel Barrueta and George to help me understand what needs to be done and pricing. Thank You!Melissa -
Review 154 (2022-07-21 - Rating: 5)
He showed up at the appointment time . We discussed all options and he was able to get me pricing and availability within minutes. After agreeing and signing paperwork , I got a call the following day to schedule installation . The 3 who showed up to install were on time and very well mannered . They cleaned up everything before they left and explained things I needed to know about the unit. THANK YOU!! -
Review 155 (2023-09-21 - Rating: 5)
Roberto came out and fixed our capacitor and changed our filter. He was extremely knowledgable and professional. We will definately return to Aire Serve for any future A/C repairs. Thank you Roberto and the Aire Serve team -
Review 156 (2022-12-09 - Rating: 5)
Josh Cantu and Kyle gave me good service. They evaluated my old HVAC system and advised me on procuring a new American Standard system.They they were a pleasure to deal with. However, the American Standard System they quoted was too expensive for a weekend house and we did not have it installed -
Review 157 (2020-04-14 - Rating: 5)
They had a quick response to my call and kept me updated of their estimated arrival. The techs were very professional and went out of their way to ensure I understood the issues causing the problem.It was determined the the best course of action was a new unit. Their estimator came right out and evaluated everything and explained my options in detail. There was no pressure salesmanship.A decision was made and they were out bright and early the next day to install. They were knowledgeable and kept us posted of progress as they went along.There was no cleanup left for us to do either.Definately will use them again. -
Review 158 (2022-06-27 - Rating: 5)
Isaiah Espinoza is awesome. He is so friendly, polite and professional. We actually had an emergency one weekend and he was the service gentleman who came out so we were very impressed with his ability to trouble shoot. We give Isaiah five stars!!!!!! -
Review 159 (2023-08-15 - Rating: 4)
They missed our appointment yesterday. I had to call to reschedule. But Roberto Flores is a very professional service man, and Im thankful that it was him they sent. Thank you Roberto. -
Review 160 (2023-10-15 - Rating: 5)
Gilbert Garcia was very helpful and patient at explaing everything to me during his time on working on my AC . he was very informative on giving me quotes for what I was going to need for repairs. -
Review 161 (2021-06-13 - Rating: 5)
I appreciated the responsiveness and timely updates they provided. Kyle was very pro and was able to quickly diagnose our problem. I also liked how I was given options for solving the problems that they fixed for us. I opted for the ongoing service plan so will be using them to fix and maintain our ac and heating needs in the future. -
Review 162 (2024-09-09 - Rating: 5)
Noel Barrueta and his assistant completed the repairs in a thorough and efficient manner. He showed me photographs taken that illustrated the process step by step. Mr. Barrueta gave me excellent recommendations for the proper air filter to use and options for system support tech to prolong the life of the system and prevent long term duct biological buildup. While I could not afford the extras at this time I want you to know I would enthusiastically recommend your service to friends and family your staff is extremely knowledgeable and professional. -
Review 163 (2024-01-09 - Rating: 5)
This is Nancy Henderson in Bayside and Colton and Montu are here working on my mini splits and my central heat and air, and I just wanted to commend them for the work they’re doing the speed they work with their willingness to explain things to me because I’m elderly. I just really appreciate their work. -
Review 164 (2020-04-03 - Rating: 5)
This company is locally owned and did a fantastic job getting our air conditioning unit completely replaced with a brand new Misubishi system! They were courteous, respectful, helpful, and punctual. The day that the team arrived for installation, they brought a whole crew along, and so everything was done in about 4 hours, including hauling the old, monster, outdated unit away! Cost was comparable, and they helped us with financing. Even the ladies in the office were pleasant and professional. Would definitely recommend!! -
Review 165 (2023-02-14 - Rating: 5)
Noel and Jose were on time, very professional, polite and informative. They inspected AC unit and duct work and gave a complete review of their findings. Noel showed videos of the ductwork and areas of concern. He also explained the many ways to proceed and options that my wife and I could discuss and commit. I would recommend AureServ to friends and family! -
Review 166 (2021-02-11 - Rating: 5)
Very satisfied with all that Aireserv did for me. They came and did a very good full evaluation of my whole air conditioning and heating system and carefully documented all the problems with it. The system was 7 years old and never maintained since purchasing new house. They replaced the whole system fixing the problems. They were very responsive, polite and quick to get it done. Good quality. -
Review 167 (2018-06-16 - Rating: 5)
I was impressed with the team that Installed my new mini splits yesterday Jim made an exceptional effort to position the units how I wanted them and was helpful to me by answering all my questions about the system. Gilbert is patient, and did an excellent job connecting the line sets as I watched. Kenny did an excellent job hooking up the drains. What this company has is a great team with skilled workers who do quality work.Chief Engineer United States Coast Guard -
Review 168 (2022-06-02 - Rating: 5)
I thought being what looks like a huge company it would be less than ideal- but exact opposite. They got me in the next day, they didnt try and sell me anything just to make money and they fixed my AC for $198 and now it works wonderful. Tech explained everything and was very nice and easy to talk to. Highly recommend. -
Review 169 (2020-11-06 - Rating: 5)
We decided to have our heating and air conditioning unit replaced before summer arrived. Call and scheduled and appointment for a free estimate. Sergio arrived right on time and we discussed our needs, cost and installation time. After receiving several estimates we decided to go with Aire Serv of the Coastal Bend. Save yourself time and energy and go with this company. They arrived right on time, completed the work as scheduled, were very helpful, courteous and cost effective. They completed all duct work, AC compressor and gas furnace in 4 days. I cannot recommend this company enough.Update: our air conditioning compressor started making noise when the unit would turn off and on so we called Aire Serv. They came right out and determined it was a fan motor. Aire Serv ordered the motor and came and replaced it with less than a week at no charge. They stand by their work and equipment which is just another reason I highly recommend them. -
Review 170 (2023-11-20 - Rating: 5)
The Aire Serv team was knowledgeable, efficient and professional.John kept us informed and ensured that all went smoothly.I highly recommend the Aire Serv team. -
Review 171 (2023-08-25 - Rating: 5)
Noel was incredibly personable and knowledgeable about their services and spent time with us going over different options that fit our needs to fix our system. Highly recommend him! -
Review 172 (2022-05-16 - Rating: 5)
I was pleased to find out they offered 24 hour service. I arrived to my vacation home around 9pm on a Friday night to discover my AC units were frozen. I searched for an AC company on google & theirs popped up. I was extremely pleased with the technician and how knowledgeable he was. He was able to get my units back running. -
Review 173 (2022-02-23 - Rating: 5)
Fast and efficient. Brinson was polite and fixed my heating issue within an hour. He took a piece of gum from my candy dish and swallowed it which was odd, but other than that I was very pleased with the service. Definitely will be using Aire Serv again if I ever have anymore issues. -
Review 174 (2021-06-14 - Rating: 5)
We had to call on the weekend as our air conditioner went out. The receptionist was very kind and professional. We had a technician arrive at our house within two hours. They were able to install a new unit the following day. Very quick, professional and kind from all the employees we encountered. -
Review 175 (2022-10-30 - Rating: 5)
Noel was at our home and helped us with improving our indoor air quality. We were suffering from bad allergies and dirty dusty ducts that aireserv cleaned along with installing an air purification system. We are so pleased with his expert advise and service he provided. -
Review 176 (2022-08-18 - Rating: 5)
I highly recommend using Aire Serv for all your HVAC needs. Pete came out today to replace my A/C motor and was extremely professional, explanatory, and completed the work in under 45 minutes. My house was at 87 degrees because my A/C motor went out and he explained everything to my understanding and answered all the questions I had. In one days time he was back and fixing the problem. He did the work so efficiently and effortlessly. I am so grateful for the fast work! I will be requesting Pete for all future HVAC issues.-Maureen T -
Review 177 (2022-07-12 - Rating: 5)
Aire Serv was very responsive when our AC went out soon after another company had installed a new motor. We were disgusted with how slow to respond that company had been, so we called Aire Serv. The difference in service and professionalism was unbelievable. They got to us immediately, diagnosed the problem, put in a temporary repair while we waited for the part. From the receptionist to the technicians, everyone was helpful! Recommend highly! -
Review 178 (2022-02-24 - Rating: 5)
Called to have them come out and give an estimate on a split system. Brinson was out that day, was very knowledgeable and professional. Suggested which units would be best for our house. Installers were out the following week to install. Could not be happier with our units and experience. Would recommend. -
Review 179 (2022-07-02 - Rating: 5)
My wife and I had been discussing having a mini split unit installed in our workshop/storage building. I saw Aireserv on the internet and thought I’d give y’all a call to get more info about the mini split units. The receptionist said she could schedule someone who could come out, free of charge, to look at the workshop and give me an estimate. The man that came out was Josh Cantù. He was right on time, very knowledgeable about the Mitsubishi warranty, installation options and very polite. It was a pleasure meeting Josh. He did a great job. Also like to thank you Breauna Montemayor for her help also.Thank You,Loyd Nutt -
Review 180 (2020-08-21 - Rating: 5)
I would highly recommend AireServ. We got a new mini split system installed and James, Hunter, Rico were true professionals, courteous, friendly, knowledgeable. Sergio was here quickly when we called for an estimate and then again to check in on the installation. We were very pleased with the whole process. -
Review 181 (2020-06-16 - Rating: 5)
When our a/c stopped cooling last week I did my online homework on local HVAC companies and chose Aire Serv. DJ was sent out to diagnose the problem and soon had us up and running again. Our system was 16 years old and had some issues so DJ suggested we setup a meeting with Sergio. Sergio came by promptly at the appointment time and went over our options for a new system. We chose an upgrade, the parts were ordered and the crew led by Roger showed up bright and early this morning and did a great job. From the owner on down they have been awesome! I would recommend them to everyone. -
Review 182 (2022-11-08 - Rating: 5)
Aire Serv is always very quick to come out!! They always do a great job for both of our stores at a reasonable price. We will definitely use them again!! Great job 👏 very friendly!! -
Review 183 (2023-03-06 - Rating: 5)
Noel and Jason were the best. They repaired our mini splits on our new tiny home. The factory turned house over to us with leak in system. We are back and running and COOL. -
Review 184 (2023-01-03 - Rating: 5)
The technician arrived on time and was very informative concerning the state of my hvac system. My unit is older so the technician gave me multiple options and bids for a new hvac system. Have been very impressed with Aire Serve and highly recommend them. -
Review 185 (2022-02-23 - Rating: 5)
I recently had the opportunity to speak with Josh C. regarding some HVAC information. He listened to my needs and was extremely knowledgeable with the information he provided. I love the fact, he didnt make me feel pressured whatsoever like other companies I spoke with. Its professionals like him that companies need. I would highly recommend Aire Serv and request Josh. -
Review 186 (2024-04-03 - Rating: 5)
Great experience. Noel and Caleb were quick to help and very informative on financing options. I would highly recommend. -
Review 187 (2022-09-26 - Rating: 5)
I had to contact AirServe because my in attic AC system was having problems. The drip pan was over flowing and causing major damage to my rental property. Kyle, the technician, came out the property very quickly and fixed the problem with the drain which was causing the overflow. Once thr problem was resolved, I was connected to Josh, who assisted me with learning about my AC unit and and what my options were for mitigating future problems and what types of new units would work best for me, as my current AC unit is more that 20 years old. Kyle and Josh were on time, professional and knowledgeable. I would recommend AirServe. Thanks guys! -
Review 188 (2019-12-18 - Rating: 5)
I secured estimate and then agreed to duct cleaning in our home. Attention was quick and timelines fulfilled. I found Noel and his trainee, De Andre, both to be pleasant and attentive. Took adequate time to explain processes, etc. Work done well. Very professional. I also secured a discounted 2 X year Maintenance plan.. I was very pleased. -
Review 189 (2024-03-14 - Rating: 5)
Rigo came to my house and his work is very professional!! He explained the problem and broken it down step by step. Very satisfied! -
Review 190 (2024-08-14 - Rating: 5)
Great job Colton Zappe, great customer service and professionalism. Gratitude and appreciation! -
Review 191 (2022-08-24 - Rating: 5)
Wow. Cant say enough good things about these guys. They replaced inside unit, completely reconfigured and replaced the ductwork and then installed insulation.My house was originally built in 1937 and had a few remodels since. But the AC was in awful shape and airflow and heatloss were major problems. These guys took care of us in a courteous and totally professional manner. All of their personnel have been off the charts. Yesterday it was Jorge, Victor and Gerardo who took care of the insulation. Great guys who were efficient and thorough. Thank you Aire Serve.