Aire Serv of Shreveport

Photo of Aire Serv of Shreveport

Located in Houston,

Address: 3159 Stage Coach Rd, Keithville, LA 71047, United States

Phone: +1 318-317-4299

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Appointment required

Categories

  • Air duct cleaning service
  • Air conditioning contractor
  • Air conditioning repair service
  • HVAC contractor
  • Furnace repair service
  • Heating contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-21 - Rating: 5)

    They are a great local company. Honest and reliable. We have a service contract with them for several years. The technicians are very good, tend to everything and answer any questions we may have. Aireserv installed a new heating and air conditioning unit to replace ours that was over 30 years old. We have been more than pleased with the new and more energy efficient unit.

  • Review 2 (2025-01-25 - Rating: 5)

    I called on Friday morning after heat went out during the night. Friendly staff made appointment for repairman to come out at 4pm. Very nice and knowledgeable repairman arrived on time and made diagnoses and replaced thermostat. I was very pleased with service and will definitely use services again.

  • Review 3 (2025-02-11 - Rating: 5)

    My family has used Aire Serv for years. They are very professional and are always there when I need them.Jonathan Espinoza takes care of our maintenance on my mothers home and does a great job. I would highly recommend this company to anyone that needs air conditioner/heating service. They also replaced ducts in our home. Shelly Poston always gives great personal attention to their customers. Love this company.Sharon Walls

  • Review 4 (2024-10-01 - Rating: 5)

    After having a problem with the first person that was assigned to our problem, we finally got assigned Aire Serv of Shreveport. They were here quickly and did a wonderful job and the technician was so fast and knowledgeable and courteous. He found and fixed the problem quickly and we were back to having air. Had they called Aire Serve of Shreveport we would not have had to go all weekend without air when it was warm and humid. Thank you so much Aire Serve of Shreveport.

  • Review 5 (2025-01-07 - Rating: 5)

    Mark came to our home when we were having bad dryer vent problems. He diagnosed the problem within minutes....a birds nest lodged in our vent. My husband and I were extremely happy with the visit!

  • Review 6 (2024-06-14 - Rating: 5)

    My in-laws had there air unit go out on them. Called Aireserv and Shelly got the new one ordered and helped fill out the paper work for them. Hunter and Dawson came out and installed the unit for them and took real good care of removing the old one and installing the new one! These three were very professional and thorough through the whole processes. I would recommend anyone that needs anything done to give them a call!

  • Review 7 (2024-03-13 - Rating: 5)

    See my FB review!!!! Google told mt that my character limit was exceeded. I just had too much to rave about. Great guys. Super knowledgeable. Hard workers. They KNOW THEIR BUSINESS!!!!! Bottom line, if they tell you that you need new ducts to support your new system, THEY ARE RIGHT. I did my own research as always! I hated it, but I accepted it. Kevin, the owner is a GOD-loving HONEST MAN!!! TRUST HIM! and.... his guys are FIRST RATE PROFESSIONALS

  • Review 8 (2024-11-01 - Rating: 5)

    Justin communicated every step of the way! You can tell he loves what he does based off of his actions! My heating system is back up and running like a champ! My wife woke up in the morning and said now this is how it’s suppose to feel in the morning!

  • Review 9 (2021-02-01 - Rating: 5)

    My heating system on my trane 1400 XL needed repair. Aire Serve was assigned the job by my warranty. Davis Goodson was my tech/installer. He was very prompt and advise d me it would take about 2-3 hours to complete the install. He was very personable. He had a wealth of knowledge and advised me about my system. Thanks Davis for a job well done.

  • Review 10 (2024-08-17 - Rating: 5)

    Johnathan, the service representative, was very professional and had great customer service skills. He worked extremely hard in triple digit heat.He did an incredible job!!!I have found this company to be honest and reliable over the past several years. Id highly recommend them!

  • Review 11 (2024-07-23 - Rating: 5)

    Our air went out late Saturday evening and Air Serv sent Justin out to service our unit that night with no charge for after hours. He was quick, very kind, and knowledgeable. We had such a great experience that we purchased the maintenance plan right away. We look forward to a long relationship with Air Serv.

  • Review 12 (2024-05-28 - Rating: 5)

    Awesome service from this company. I called this morning regarding A/C issues and the customer service rep. informed me that the techs were full today however, she could fit me in after hours at no additional costs. She later called and said she had an opening and asked if I would like to take it. I’d received texts letting me know about my scheduled appointment and also when the tech was arriving. The tech (Chris) was very efficient and professional. He made sure I understood what issues I was having and gave me options for repairs. Superb service!!

  • Review 13 (2024-08-31 - Rating: 5)

    My air conditioner stopped working on Friday night of Labor Day weekend. I called AireServe Saturday morning and Justin Moore was at my house within an hour. He had it working immediately! I wasn’t charged extra because it was a holiday weekend and the price was amazing! Justin was very professional but most of all he was courteous and very respectful. I will recommend AireServe to everyone I know 👍

  • Review 14 (2023-05-31 - Rating: 5)

    Excellent installation of all new Havac system, new thermostat new lines and sealing ducts and so much more. Quality workmanship! Professional and very polite. I highly recommend this company and now a customer for life.

  • Review 15 (2024-10-04 - Rating: 5)

    Justin was great, hooked me up with a new thermostat and showed us how to operate it. Very friendly, very knowledgeable, highly recommend Justin.

  • Review 16 (2024-11-04 - Rating: 5)

    They send great technicians that diagnose the problem fast. Chris Engle fixed my issue within 10 minutes. Great job!

  • Review 17 (2024-07-01 - Rating: 5)

    AirServ sent a technician the same day I called and was super friendly. The technician, Johnathan, was there when he said he would be and explained everything to me in layman’s terms. He asked me before replacing anything and made sure that I didn’t have any questions. He seemed very knowledgeable about everything I asked and was very patient. He got my unit serviced with no delay. All in all, the whole experience was a 10/10!

  • Review 18 (2024-05-23 - Rating: 5)

    We started using them last year and have been very pleased. Justin and his helper are very courteous and professional. He explains everything to us. From the point of making the appointment on the phone until the day of them arriving, we get updates via text. I would definitely recommend them to everyone for their A/C needs. They are stuck with us from now on!

  • Review 19 (2024-05-14 - Rating: 5)

    I received a text message the day before my appointment stating that the service technician would arrive as scheduled. I received a 2nd text the following morning stating the technician was on his way to my home. He introduced himself and explained that my prior technician had moved into the sales office, and that my semi-annual service plan had been assigned to him. He was professional, polite, and completed his tasks thoroughly and efficiently, and reviewed his findings with me. I look forward to continuing my service contract with Aire Serv.

  • Review 20 (2024-06-10 - Rating: 5)

    I highly recommend Aireserve. We have 3 AC units in our home and we have used their services since we purchased our house in 2017. Utmost professionalism, timely communication and fairly priced. I feel their maintenance program has really kept us from any costly replacements over the years.

  • Review 21 (2024-05-23 - Rating: 5)

    Justin was polite, friendly, available to come after hours & much earlier than scheduled, worked fast on my unit, was knowledgeable enough to quickly answer my many questions, & worked with me on the prices. It was a HUGE plus that all the parts he needed were on his truck. I couldn’t ask for more! I will be sure to keep your number on speed dial…just in case.

  • Review 22 (2024-07-01 - Rating: 5)

    This company went above and beyond anything Ive ever seen! They were early than expected but waiting on me. When A/C guy came in went straight to work. Taking things apart and putting them back together in 15 minutes! Neighborly they said just the right word to describe this company. Theyre right down the street!

  • Review 23 (2024-05-01 - Rating: 5)

    Aire Serv of Shreveport has been there when we desperately needed them. A very reputable company with some outstanding employees. Brandon and Justin were very polite, courteous and knowledgeable. Aire Serv will service our home for life!

  • Review 24 (2024-07-04 - Rating: 5)

    They gave me a next day appt nd was here b4 the time. Kris was very personable, efficient and quickly found my problem. He fixed te orobkem in my very hot attic. Thank you Aire Serv for helping me out when a leading a/c company turned me fiwn because my a/c was less than 5 yrs old.

  • Review 25 (2023-05-14 - Rating: 5)

    Mark was so professional and competent in how to resolve my a/c issues. This was even on a Sunday morning! He was originally scheduled for 11:00 am but was here by 9:30am! There was also no extra charge for the weekend. I was so thankful because my air had been out all night. Mark was also patient and explained everything that was going on and what each part did! The price and the services provided are phenomenal. I also signed up for their maintenance plan. I am a forever Aire Serv customer!

  • Review 26 (2024-01-03 - Rating: 5)

    Justin Moore was our Technician. He was very knowledgeable and helpful in explaining what the problem was. He also was very attentive to getting it fix a soon as he could. When the part was not in stock, he worked to try and find one. I would definitely recommend Aire Serv of Shreveport and Justin for any A/C and heating needs.

  • Review 27 (2024-05-18 - Rating: 5)

    Justin was about as good of an hvac tech as you can get. Called me right away, told me I’d get a text when he’s on his way, and even met me after hrs for an emergency visit. Despite him leaving a graduation, dropping his family at home after and showing up in the dark, he acted like it was his pleasure to try and help another human out. Highly recommend AirServ of Shreveport to anyone needing to keep their family cool.

  • Review 28 (2023-08-02 - Rating: 5)

    Very prompt, same day service. Chris was friendly and professional. He explained the issue and had it fixed in no time at all. He even went in the miserably hot attic to make sure the unit up there was functioning well. Could not recommend Aire Serv of Shreveport more. Such a pleasure doing business with them from the initial phone call to the service appointment…even the final invoice was very reasonable. Enjoying the cold air now!

  • Review 29 (2023-09-30 - Rating: 5)

    I highly recommend this company. Our technician, Brandon was a very knowledgeable and friendly. He assessed my situation and addressed the issue promptly. He even got us signed up on a maintenance plan!

  • Review 30 (2024-08-04 - Rating: 5)

    Absolute amazing people. Called them on a Saturday because our AC was freezing up. Within an hour they had a service tech headed to our house.

  • Review 31 (2024-06-23 - Rating: 5)

    Very caring team with a quick response time. Mark was very knowledgeable & provided great services, getting our AC Running. 5 STAR service! Thanks Aire Serv!

  • Review 32 (2023-08-10 - Rating: 5)

    Brandon and Blake made this experience enjoyable. They took the time to explain options, answer questions and absolutely never tried to overtly sell me product. They provided information on my unit and allowed me to make informed decisions. I trust them.

  • Review 33 (2024-07-10 - Rating: 5)

    Tech came at the expected appointment time. Very polite and professional. Prices are very reasonable too. Great Work

  • Review 34 (2023-11-04 - Rating: 5)

    Brandon is AMAZING! He is always kind, detailed, and takes his time to make sure you receive the BEST service. Makes excellent recommendations based on his experience and expertise. Always reviews your options.

  • Review 35 (2022-12-08 - Rating: 5)

    Brandon is the best!! We love him dearly♥️He is very thorough and wants to make sure everything is in good working order before leaves. He explains everything in his process and makes sure he resolves any issues or questions you may have. Very knowledgeable!!! Does great work!!He is just a really nice guy all the way around 😊🎄♥️

  • Review 36 (2024-11-27 - Rating: 5)

    Quick services and very knowledgeable technicians! Everyone in the office are very knowledgeable and helpful as well!!

  • Review 37 (2023-08-08 - Rating: 5)

    So thankful I found Air Serv. My AC failed to put out cold air, didnt know who to call. Remembered to check with the Neighborly app, and they suggested Air Serv. They sent out a great technician by the name of Brandon. He came asap that evening, he was so thorough, and knew what to do to repair my AC.So very pleased with the service I received.

  • Review 38 (2024-05-20 - Rating: 5)

    Their tech came out an hour earlier than scheduled, he took his time to assess and repair my issue, and the cost was more than fair!

  • Review 39 (2023-11-03 - Rating: 5)

    Mark came to my house to perform diagnostics since my heat wasn’t turning on and outside temp was dropping to 31 degrees. He was very professional and kind. I couldn’t have asked for a more prompt and positive outcome. I was very pleased. Thank you, Mark!

  • Review 40 (2023-10-25 - Rating: 5)

    100% recommend this company. I had the pleasure of working with Chris Engle. He was very professional and always responsive. He talked and walked me through everything and always made sure my questions were answered and did everything in a timely manner. I would also love to brag on the lady who I spoke to over the phone. I cant remember her name but she was so sweet and called me back on monday to see if I still needed assistance when I called after hours over the weekend which Is why I chose to work with them and 100% will refer anyone who needs HVAC assistance!

  • Review 41 (2023-12-01 - Rating: 5)

    I had the most AWESOME team of guys that installed my new Heat and Air! Zack, Justin, and Hunter went over and beyond to get my new system up and running. All three of these gentleman were very professional, very detailed and very precise even though I spoiled them some. A job well done. Kevin and Shelly Poston was as professional as they come and very detailed to the job at hand. Thank you, Thank you, Thank you Aireserve for such a WONDERFUL experience!

  • Review 42 (2024-05-31 - Rating: 5)

    My experience was amazing.. Johnathan my service tech was so thorough and helpful.. explaining everything to me.. so thankful I chose these guys for my AC care..❤️

  • Review 43 (2022-11-04 - Rating: 5)

    The folks at Aire Serv are very professional and nice.The owners seem like real honest people. The ladies in the office were helpful and pleasant to speak to.The techs that installed our unit were friendly and thorough. They explained what they did after they were finished and finished in the amount of time they said they would be done. Would recommend this company!

  • Review 44 (2023-04-29 - Rating: 5)

    These people are awesome to new customers! Now I’m a customer for life. Weekend a/c problems and they were out here quickly with no extra charges. Shelly called me back even though I was unable to leave a message and was sweet and understanding. Justin was friendly, professional, and knowledgeable. 20+ stars if you I could.

  • Review 45 (2024-10-17 - Rating: 5)

    Very prompt and courteous, friendly, knowledgeable, Very glad to be associated with this company

  • Review 46 (2021-06-27 - Rating: 5)

    Aire Serv was fantastic to work with! We woke up on a Saturday morning with no AC and we have a two month old baby. They were able to get us on schedule same day and even arrived an hour earlier than the original appointment time. The technician, Brandon, was very professional and helpful. Hopefully we don’t need any more repairs to our unit, but if we do we will definitely call them again.

  • Review 47 (2024-05-08 - Rating: 5)

    Excellent service. Outstanding techs. Very patient dealing an old guys questions. Highly professional approach to the work at hand.

  • Review 48 (2023-02-15 - Rating: 5)

    Very prompt, professional service and very good air duct and dryer vent cleaning. The techs, Daniel & Hunter, pointed out all the issues beyond cleaning to completely seal up the original duct work not previously done correctly when home was remodeled in 1997. Thanks guys for going the extra mile and treating our home as your own!! We will be joining your advantage service plan shortly. Definitely recommend this HVAC company for all your needs and friendly staff.

  • Review 49 (2023-08-05 - Rating: 5)

    Brandon is the best! Is very diligent in going over your system to make sure is operating at peak efficiency. If something needs to be changed he explains why and provides options. Aire Serv has always treated me right

  • Review 50 (2022-11-08 - Rating: 5)

    I had been suffering in an 80+ degree house after my puppy decided to chew on my outside unit. Justin was amazing! He was punctual and professional and excellent at his job. He worked really quickly and had cool air flowing through my home in no time. I am very grateful for such friendly and efficient service. Aire serv was recommended to me by a friend and I will certainly pass on the recommendation to others.

  • Review 51 (2023-07-08 - Rating: 4)

    I am updating from my previous review because the owner of the company reached out to me to ensure I received better service. Mrs. Shelly sent someone to my home very swiftly to better serve my issue and Mr. Brandon was very helpful and I appreciate the understanding he was very kind and good at his job he’s very thorough and makes sure you understand everything that he is doing I look forward into having this company service me in the future

  • Review 52 (2022-06-23 - Rating: 5)

    I called and they were prepared to come out as soon as possible. I wasnt having any issues but wanted to make sure my system was in good working order. Especially before this summer heat becomes worse. The technician, Brandon, was great. He was thorough and very professional. Thanks again. And as far as recommendations. I am already getting the word out. Had a friend call today and set up an appointment. Thank yall again!

  • Review 53 (2024-12-03 - Rating: 5)

    On time, very nice and polite. Found the problem and fixed it. Thank you

  • Review 54 (2023-01-24 - Rating: 5)

    Wonderful company. Very professional and listens to your concerns. The tech serviced our system and then also installed a whole house air purifier that has been LIFECHANGING as someone with allergies. I highly recommend them AND the air purifying system. You will not be disappointed.

  • Review 55 (2021-01-29 - Rating: 4)

    The technician was extremely knowledgeable and very friendly and professional while working on my heat/air unit. I was impressed also with the friendliness of the employee in the office who handled the scheduling. She kept me well informed as to when the tech would arrive at my home. The text also included a picture so that I knew exactly who would be at my door. I highly recommend this company.

  • Review 56 (2025-01-14 - Rating: 5)

    Highly recommend Postons , customer service and customer care are second to none!

  • Review 57 (2021-07-22 - Rating: 5)

    Excellent service! Very Professional...exceeded expectations!My air conditioner went out and we contacted AireServ. A representative came out the same day and determined the problem. It was determined that the system was leaking antifreeze and the coil may need to be replaced. The following Monday Andrew came out and presented options available to us. He was very thorough and professional. We opted for a new unit. He and his team were great. We couldn’t be more pleased at the service rendered. I highly recommend this company.

  • Review 58 (2023-10-17 - Rating: 5)

    Excellent service. They installed a whole house air filtration system on my house and it is SIMPLY AMAZING. It made a huge difference in the air quality almost immediately. My family said that they allergies do not seem so problematic now. I highly rate the product and highly rate Aire Serv!

  • Review 59 (2021-03-06 - Rating: 5)

    Zach and Jessie were the service technicians who came out and installed my Fathers new air/ heating system!!! They were excellent!!! A 3-day job they both got done in 8 hours so my family would not be in the cold!!! We are so grateful for their work ethic and professional quality was amazing!! Thank you to thse two gentlemen for their work and quality!! Their genuine conversation was great as well!! Thank u guys!!

  • Review 60 (2022-06-22 - Rating: 5)

    Top notch company! Stands by their work, warranties, and equipment! Brandon is my favorite technician. He’s kind, polite, and so knowledgeable!The owner even answers calls and questions!!They came out on Father’s Day at 7 pm no overtime charge!!!!Love this company!!!

  • Review 61 (2021-06-16 - Rating: 5)

    Ive used this company for 6-8 years. 6 months ago, they installed a new HVAC system and re-worked my duct system. Honestly, these people are the BEST Ive ever used, and Ive owned various homes for nearly 40 years. The installation was done extremely well. Other trades-people have commented to me about what a great job Aire Serv did on it. Routine maintenance is done on time. Both the installation crew and the maintenance people have been courteous, friendly, on time, professional, efficient and seemingly just REALLY good people. Im scrupulously honest about recommendations and this company is HIGHLY recommended.

  • Review 62 (2023-02-18 - Rating: 5)

    I am so grateful that AirServ provides 24 hour service. Our heating unit would not come on and it was well past normal business hours. The weather forecast predicted it would be below freezing and I was afraid we would have to leave our home until we could get someone early the next day. Thankfully, Justin came out and repaired our system in no time.

  • Review 63 (2024-03-27 - Rating: 5)

    The installation crew Zack and Hunter were so great and very knowledgeable about my system. Shelly and Kevin team at Aire Serv are A+++++.

  • Review 64 (2020-08-16 - Rating: 5)

    Great experience! Came back late afternoon from trip, AC wasn’t working. Called Aire Serv who scheduled a technician to come out later in evening. To our pleasant surprise, technician came earlier than projected time frame. Mark was great! Diagnosed the problem quickly and had our AC working in very short time. Mark was very competent and professional. Will recommend him and Aire Serv to all our family and friends. Will definitely continue calling Airr Serv in the future.

  • Review 65 (2024-05-23 - Rating: 5)

    The young mens were very nice and respectful and they also talked us through everything and let us know what they were doing we will make sure we let our friends and family know about your company thank you guys so much we have air now

  • Review 66 (2023-08-17 - Rating: 5)

    I feel bad for giving the guys a hard time; their schedule got throwed-off which caused them to have to come in later.Needless to say, however, this company really went above and beyond! The company, overall, was accommodating, and their employees are hard working & take high esteem in the services they provide. Thank you!

  • Review 67 (2024-04-09 - Rating: 5)

    Its always an excellent experience using Aire Serve! Brandon, Justin, Zach, and Hunter all are amazing and professional.

  • Review 68 (2023-09-07 - Rating: 5)

    Shelly and Airserve are absolutely phenomenal!! I have used them multiple times and I am beyond satisfied. Airserve is always responsive, punctual and their work quality is unmatched.

  • Review 69 (2024-05-16 - Rating: 5)

    Mark was very fast at identifying and correcting the problem. He also took the time to answer all me questions. Amazing customer service.

  • Review 70 (2022-05-20 - Rating: 5)

    What more is there to say? My A/C went out on a Tuesday evening, conveniently after everybody closed, LOL!!!. Went by the next morning and spoke with them after they were recommended by my co workers. Service was up and running that day along with a new thermostat install as well. Quick, fast, professional, and courteous. Service plan is in place and first service is scheduled. Highly recommend calling Aire Serv for your A/C - Heating needs. Lifesaver when I needed it. Good people.

  • Review 71 (2022-12-02 - Rating: 5)

    They were super friendly. The technician was on time and kept in touch with me regarding prices and parts. I am very pleased and will definitely use them again. I would recommend them to anybody needing a/c work.

  • Review 72 (2019-06-07 - Rating: 5)

    Affordable, Efficient, and Honest service. Service tech arrived ON TIME and he was very clean and efficient with his work. He even put shoe covers on before entering my home. I was so impressed with the work they did I enrolled in the service contract program. AND, they are local family owned and operated business. LOOK NO FURTHER

  • Review 73 (2022-12-28 - Rating: 5)

    Able to come out 20 min after I called to fix our heater. Always professional and knowledgeable. Everyone I have ever dealt with at the company has been extremely helpful and friendly.

  • Review 74 (2019-02-20 - Rating: 5)

    We are SO grateful for the service we received!!! Our unit went out, and with temperatures in the 30’s and 40’s, they sent a service person out THAT DAY- a SUNDAY- to get us up and running. With 2 small children, we were so very grateful. The fees for the labor and parts were very reasonable, and it was fixed fast and efficiently. Thank you Kevin and Shelly!!!!

  • Review 75 (2023-10-04 - Rating: 5)

    Highly recommend Aire Serve only company I will use. On time perferinal trustworthy and knowledgeable in all needs you may need.. Justin is very pleasant and trustworthy.Will continue using.

  • Review 76 (2023-01-31 - Rating: 5)

    Shelly and her team at Aire Serv do a fantastic job! They are professional and fair. Please do not hesitate to give them a call for any of your A/C or Heating system needs.

  • Review 77 (2023-08-24 - Rating: 5)

    Brandon was knowledgeable and thorough. He took the time to explain things to me. Although I am having to spend some money for parts, I would recommend them to friends.

  • Review 78 (2024-07-05 - Rating: 5)

    Very fast and explained all charges and made the repairs and got me hooked up with a service plan

  • Review 79 (2024-06-16 - Rating: 5)

    Aire Serv is the BEST company in Lousiana I would give them a 10 plus only company I will use. 6/16/24

  • Review 80 (2019-06-26 - Rating: 5)

    Great work, reliable, and trustworthy! The company that installed my A/C sold to Aire Serv and they happily took over the service contract. I was so relieved and even happier to find out how professional and reliable they are! Five stars!

  • Review 81 (2019-11-06 - Rating: 4)

    I have had a long relationship with Aire Serv and they are great people. This last time was, however, a problem. I had a tech out to diagnose a problem and after he looked everything over he found what he thought was the problem. A new filter was put in and I thought that would take care of it. Within a few weeks, the problem, was back. I called them again and the same tech returned. Found no problem and said he wasnt going to bill me a couple of day later I got a bill in the mail. I called and talked to Shelly and then Kevin explained my frustration and they waived the bill, sent a different technician out and he determined the problem. They again waived the bill. I had to call a plumber to resolved the situation with the A/C. It seems to be all repaired as no problem in well over a month. I will use them again. They do want your business, and will hard to earn it.

  • Review 82 (2022-10-02 - Rating: 5)

    Had an issue where my outside unit would not come on. Mark, the AC repairman came and found a switch had burned. He was unable to find a replacement for part that day, but came back next day while I was at work. Found that there was also a broken power wire from thermostat. Got unit back up and running. Very Professional. Great Prices.

  • Review 83 (2021-07-12 - Rating: 5)

    Technician was at my home within an hour of my call and it was after hours. Unit was unrepairable. Sales person came out the next day to decide what new unit I needed. Within an hour after he left they arrived with 2 window units, free of charge, for me to use until my new unit could be installed . New unit was installed within 3 days. Installation team was very professional and efficient. My new Lennox is working great!

  • Review 84 (2021-11-21 - Rating: 5)

    Called on a Saturday morning around 830am, within minutes after talking to their service a technician was calling me. By 1145am a service truck was pulling in my driveway. He was very professional and explained what the problem was and stated the procedure was to make the repairs. Since the part that was needed was a specific to the brand of HVAC I had he didnt have on the truck he stated Monday morning they would be getting it and schedule a time to install it. When time to pay it was only 99 dollars and that would go toward the repair cost when the part was installed, I couldnt have been more relieved. Definitely will be using Air Serv again. It is a company that cares about the community and its customers and thats hard to find these days.

  • Review 85 (2019-01-29 - Rating: 5)

    I inherited Poston Heating & Air after my previous air service company went out of business. I was pleased with their concern and quick service when my air conditioner started acting up. Corey, the serviceman, was great and I am pleased with the customer service.Have used them a few times now and they are VERY responsive, have great customer service, are always on time and super friendly.

  • Review 86 (2019-03-16 - Rating: 5)

    Superb service. Quick response, great follow up. I can not say enough great things about my service. My air conditioner failed in the middle of the summer and they were there. They tried to fix its broken legs as much as they could but when it fatally failed they were very responsive to my plight. Awesome service, awesome company, great people!

  • Review 87 (2024-04-02 - Rating: 5)

    Mr. Mark was so helpful!! He responded super quickly to my call and diagnosed the problem right away. I would recommend this service to anyone!

  • Review 88 (2024-08-02 - Rating: 5)

    Did an excellent job of installing my HVAC. Would recommend them to everyone.

  • Review 89 (2021-06-02 - Rating: 5)

    Weve been using Air Serv of Shreveport for years now. Today for our spring maintenance I had the pleasure of meeting tech Brandon. When I say Brandon gives gold star service -what I mean is gold star, sprinkled with diamonds, wrapped in platinum, and set in titanium! This is an outstanding company who has always sent out the best techs, who explain what theyre doing and why and are clean and personable. Brandon just stands out as the most incredible service tech of any kind that I have had for any home service.

  • Review 90 (2024-08-06 - Rating: 4)

    Very good service and customer service! Chris did a great job!

  • Review 91 (2019-02-01 - Rating: 5)

    We had wonderful service from Air Serv. They guided us through the confusing selection and installation process for our building. Their expertise kept us from making bad decisions. Their quick and timely service is why we have our Building‘s Service contract we them.

  • Review 92 (2023-09-23 - Rating: 5)

    Justin went above & beyond to resolve the issue with my AC. He took time to check every possible option that could be the issue. Fortunately it was not my AC but an electric issue. Thank you Justin your time & patience. 🙌🏼

  • Review 93 (2020-11-05 - Rating: 5)

    A photo was sent of the repair man and text was sent to let us know he was on his way. He was very respectful of our home and explained everything he did. He was on time and quickly went to work and finished his work. We were very pleased and would definitely use Aire Serv again.

  • Review 94 (2020-05-20 - Rating: 5)

    Every time I call Aire Serve for an issue, it is ALWAYS a pleasant experience. They continue to make you feel as if your problem is the ONLY one that matters!! I will also comment that every representative has been incredibly professional, as well as, skilled in resolving my problem.I strongly recommend Aire Serve and appreciate their work ethic and commitment.

  • Review 95 (2021-10-01 - Rating: 5)

    I am very pleased with Aire Serv. Amanda was very knowledgeable about the availability of the repair team I received a photo of the team member coming to my house. Chris was very good at repairs and really courteous. I am proud to call this team my AC repair team. Thanks

  • Review 96 (2023-08-14 - Rating: 5)

    We were in a pinch when our a/c quit this weekend. I called first thing Monday morning and Justin was here at 11. Figured out what was wrong and we are cool again. Very much appreciated!

  • Review 97 (2017-08-11 - Rating: 5)

    Poston is a class act! Fast, reliable, with quality at the forefront of their focus. My experience was hands down the best to date and I havent had to call them back out since because the job was done right the first time. I highly recommend their services.

  • Review 98 (2018-09-06 - Rating: 5)

    Our ac went out during the night on a holiday weekend. After getting in touch with Posten, the on-call technician was at my house within 30 minutes of my call and diagnosed the problem(compressor). The guys were here promptly to repair the ac unit. This company absolutely treats you like family. Their service is more than professional. Its personal!

  • Review 99 (2022-12-27 - Rating: 5)

    Justin Moore was our technician and I can’t brag on him enough. Thorough, honest, timely, considerate and beyond respectful. I will not be using anyone else, you have a client for life

  • Review 100 (2024-04-25 - Rating: 5)

    Prompt response! Professional and knowledgeable. Will definitely use this company again. Highly recommend.

  • Review 101 (2022-06-22 - Rating: 5)

    My unit went out late night, I called Aire Serv next morning (Friday) and they had me back up and running by that evening! The tech Mark Raudabaugh was very nice and explained everything to me. Thanks Aire Serv!

  • Review 102 (2021-08-15 - Rating: 5)

    They were awesome!! They were there within 2 hours after I called and fixed the problem immediately ! They sent me a text with a photo of the service technician and the exact time of their arrival. You cant ask for anything better !! Thank you Aire Serv !!

  • Review 103 (2019-08-30 - Rating: 5)

    McInnis Brothers estimating department had an excellent experience with Aire Serv with a very prompt estimate. Great service and overall awesome experience! Thanks, and looking forward to many more opportunities to work with you all!

  • Review 104 (2019-12-18 - Rating: 5)

    On 12/13/19 Tech Steven McCarty came to perform my winter inspection due on my contract with Aire-Serv. I think that was the most complete inspection I’ve ever received for this unit itself but Steven actually went to every vent to measure the heat coming from each and also if there was any carbon monoxide being emitted. He taught me some stuff I had never known about how the heater works and safety items in the unit. I have a feeling Steven is going to be in high demand for his professionalism, knowledge and customer service. I know they are all good workers at Aire-Serv, but sometimes-as we all know- the stars shine brighter. Steve shines bright. I hope he comes to perform any service you need on your air conditioning unit. I’m sure you will also be impressed.

  • Review 105 (2020-01-10 - Rating: 5)

    I am a Realtor and Aire Serv rescued a real estate transaction after the buyers had been unnecessarily frightened by a home inspector regarding the HVAC system. It turns out that nothing at all was wrong with this system, and Aire Serve put the buyers at ease by meeting them at the property! Thank you Aire Serve for the most wonderful service ever!

  • Review 106 (2024-04-05 - Rating: 5)

    The whole crew is extremely nice and well informed about everything they work on!!! Definitely recommend them!!

  • Review 107 (2021-07-30 - Rating: 5)

    Not only did he come out & clean our dryer ducts, but he also noticed our outside AC unit was cutting off & on rapidly & let me know about it! Great customer service & will recommend this company to all of my friends!

  • Review 108 (2023-05-16 - Rating: 5)

    Prompt service. Notification system keeps you informed about technician arrival time. Technician kept me updated throughout the repair with cost of parts and time frame for completion.

  • Review 109 (2019-06-02 - Rating: 5)

    Had air conditioning problems for years, being told I had a flow problem. New systems same results, hot house and high electric bill. Called Aire Serv of Shreveport. They came out looked at my old system gave me an estimate on what it would take to cool my house. We arranged a time to have the new system installed, they came out and installed the system. Their employees are very clean, they respect you and your property and no messes when they were done. Now three years later my house is the coolest it ever was before I found Aire Serv of Shreveport. And my electric bill is literally half what is was!!! I would recommend them to everyone!!! Thanks Aire Serv of Shreveport!!!

  • Review 110 (2023-10-18 - Rating: 5)

    The service guy was great, thorough, timely and went the extra mile on some details. Hope we get the same person next time around.

  • Review 111 (2019-02-16 - Rating: 5)

    Im a single female and I always feel like Im being taken advantage of when it comes to repairs, I have an older unit that has been worked on by shady companies who try to stage the job to pressure me into buying a new unit. I used this company for the first time to replace a fan motor on the outside unit, the young man got the unit up and running and never mentioned I need a replacement. Yeah I know I have an older unit, but I called for repairs and when they cant be done anymore Ill look into a new one. Thanks Aire Serv.

  • Review 112 (2024-05-01 - Rating: 5)

    I used Air Serve to replace the AC unit on my rent house and they did an awesome job.

  • Review 113 (2024-07-31 - Rating: 5)

    Great customer service and knowledgeable about HVAC and honest on whats needed.

  • Review 114 (2017-11-08 - Rating: 5)

    Great company and friendly staff. My AC went out at my house and they walked me through some things to check and I was able to replace some fuses and didnt even require a service call. After the service I received I decided to let them take care of my business as well.

  • Review 115 (2022-03-31 - Rating: 5)

    Excellent! The Postons are dedicated to quality work and customer service. They do installs, repair, clean air systems, etc. A full service HVAC company that does it all with pride.

  • Review 116 (2018-07-16 - Rating: 4)

    Our AC went out around 11pm on a Sat night, we had a friend who does HVAC come diagnose the issue, but he didnt have the part (capacitor), and couldnt get one until store opened Monday.After calling no less than 8 local 24 Hr HVAC companies, Poston/AireServ called back and said they could come out, by then it was around 1am.When its over 80 degrees in your house, with seniors or children, you are willing to pay the price to get someone out.Reading AireServs website, I was relieved there wouldnt be any after-hours charge. It would be a $89 diagnostic fee, and then you can make a decision on the cost and repairs involved.On arrival, I informed the tech the capacitor was bad, he verified this with his meter, grabbed one out of the van, and installed. 10 mins later the AC roared back to life, and tech mentioned Freon levels needed top off. I went inside to check vents, and indeed they were finally blowing cold.When I came outside, the tech had gotten his Freon kit, and I asked how much the bill was so far, he said $302. I said we are going to pass on Freon. He kept walking back towards our AC unit and I repeated myself again. He kneeled down to Freon fill valve and I asked if he was filling it for free, he replied No.I told him I had multiple recording devices on my property and had refused this additional service twice, and would not consent to it. He finally stopped and put his Freon kit away, made some notes on his tablet, and came inside for payment.4 stars because when NO-ONE else could come at midnight on Saturday, Poston answered my call. It would of been a 5 star review had the tech not made me point out he was being recorded and I refused additional service. The billing was off as well, The $210 part, is $28 available online at many stores. Sure they have a business to run, but dont hide the service call fee into the part cost. Give it to the customer straight.I would rather a bill that said $100 after hours fee, than a $210 line item for a part that is less than $30.I would use them again, but would require upfront pricing before work begins, as their website says should happen.

  • Review 117 (2023-06-21 - Rating: 5)

    Great company and technicians. Highly responsive and very good customer service. Used this company for approximately 5 years now.

  • Review 118 (2023-07-31 - Rating: 5)

    Look No Further!!! If your looking for quick response time and a informative/professional/caring experience Aire Serv is the Company for you. Thank you so much Shelly and Chris!!

  • Review 119 (2019-04-10 - Rating: 5)

    Both techs that Ive had in my home were very friendly and respectful, The ladies in the office are fabulous and easy to deal with, and I was able to schedule quickly! Definitely recommend this company!

  • Review 120 (2023-12-21 - Rating: 5)

    The technicians are always friendly, knowledgeable, and very professional. They never leave a messy workplace, and are very respectful.

  • Review 121 (2020-12-03 - Rating: 4)

    Excellent experience! Quoted price was great, all personnel were professional and kind, and team was very through. They even sweep and cleaned areas after completing the work!

  • Review 122 (2023-10-18 - Rating: 5)

    Call on Tuesday they sent their team on Wednesday. Very professional and fast I will definitely add them to my contacts.

  • Review 123 (2020-04-21 - Rating: 5)

    Shelly at Aire Serv is a god send, worked with my home warranty to get me a new ac unit. The customer service is on point! Will definitely use them in the future.

  • Review 124 (2023-08-01 - Rating: 5)

    Technicians were very prompt on time friendly as well as very knowledgeable of what they were doing definitely would recommend them to anybody

  • Review 125 (2019-02-06 - Rating: 5)

    The day we closed on our house we had an A/C issue. Aire Serv of Shreveport responded promptly and provided excellent and personable service at a fair price. We are loyal customers now!

  • Review 126 (2021-11-04 - Rating: 5)

    I work for Gosslee Property Management we have numerous rental properties that Aire Serv has serviced. They are Very Responsive & the work is always Greatly Done. Thanks Aire Serv for the professionalism!

  • Review 127 (2024-07-09 - Rating: 5)

    Knew the problem right away and fixed it. Extremely satisfied with the service. AC capacitor replacement

  • Review 128 (2021-05-04 - Rating: 5)

    Great business to work with. The employees are courteous friendly and professional. They take the time to do it right and give detailed explanations. Steven McCarty is excellent!

  • Review 129 (2023-09-20 - Rating: 5)

    They are the best!Since I first started using them it has been too quality and professional work!

  • Review 130 (2018-05-11 - Rating: 5)

    This company is family oriented, owners are just as involved in daily tasks as their employees. Do your self a favor, make the call!!When I called at 5 pm on a Friday, the person who answered was one of the owners, no recordings here folks!

  • Review 131 (2020-06-30 - Rating: 5)

    Great Company!! Very knowledgeable and very helpful!! The even sent me a picture of the technician and his name so that I would know him when he arrived!! Awesome company and I would definitely recommend!!

  • Review 132 (2024-04-23 - Rating: 5)

    Unmatched customer care and service! Great quality all the way around! Give them a call! 😉

  • Review 133 (2023-04-12 - Rating: 5)

    Great service always prompt. Service men very knowledgeable, friendly, and courteous. Every person we have talked to on telephone was very helpful. Owners are the greatest.

  • Review 134 (2022-11-01 - Rating: 5)

    I was very impressed with Aire Serv of Shreveport. Its comforting to know I can call them if I have any HVAC issues now or any time through the year.

  • Review 135 (2024-04-29 - Rating: 5)

    Very professional, helpful, knowledgeable and responsive. Always a pleasure to work with.

  • Review 136 (2021-06-22 - Rating: 5)

    The technician was professional, personable and went above and beyond to not only ensure optimal performance but cleaned everything for optimal appearance as well. He was a stellar representative for the company.

  • Review 137 (2024-05-30 - Rating: 5)

    This business is highly trustworthy and they do what they say they will do. They have completed 2 major projects at my home on 2 different systems, and if things are not quite right, they made it right in fairly short order.

  • Review 138 (2024-12-26 - Rating: 5)

    I would like a detailed invoice

  • Review 139 (2024-07-05 - Rating: 5)

    Thank you Justin for your professionalism...i will always use Aire Serv❤

  • Review 140 (2021-07-19 - Rating: 5)

    Brandon was very professional, knowledgeable and personable. I would definitely recommending using Aire Serv for all of your HVAC needs.

  • Review 141 (2022-12-21 - Rating: 5)

    The owner of this branch went out of her way to make sure I was taken care of. They are the epitome of Southern Hospitality. Thank you.

  • Review 142 (2022-12-02 - Rating: 4)

    Justin arrived early and gave professional and courteous service. He was very kind and explained everything well

  • Review 143 (2023-09-29 - Rating: 5)

    Brandon showed up on time did a thorough and complete job and seemed very knowledgeable

  • Review 144 (2022-12-30 - Rating: 5)

    Technician saw that our heating system was not functioning properly. The 2 stage system was not connected properly so he took the extra time to fix and confirm that it was working properly.

  • Review 145 (2023-05-17 - Rating: 5)

    My service tech, Brandon Cook is one of the best, most professional technicians I’ve ever had contact with.

  • Review 146 (2023-09-26 - Rating: 5)

    They were two really nice guys and got to my problem fast.. a big shout out to them

  • Review 147 (2021-05-06 - Rating: 5)

    Amazing support and very knowledgeable technicians. Some of the best I’ve ever hired for repairs! Highly recommend Aire Serv.

  • Review 148 (2023-05-07 - Rating: 5)

    Justin Moore was very professional and did a great job will recommend him to family and friends.

  • Review 149 (2023-08-20 - Rating: 5)

    Always friendly always on time. Brandon was amazing. Had us back up and running in no time

  • Review 150 (2019-10-03 - Rating: 5)

    So glad the Postons have bought Aire Serv. A Godly family that treats you as one of their own. HONEST work that is done right the first time or they will make it right!

  • Review 151 (2023-10-05 - Rating: 5)

    Brandon Cook is an excellent technician and was very thorough. Life long customer

  • Review 152 (2022-07-27 - Rating: 5)

    My blower motor went out and they came out at 6:30 pm and worked unitl 8:00 pm to get my air working. Couldnt have asked for better service!

  • Review 153 (2019-09-06 - Rating: 5)

    Moms air conditioner installation has been working great for the last couple of years since Aire Serv of Shreveport installed her new system. We could not be happier.

  • Review 154 (2019-07-17 - Rating: 5)

    Amazing company. Quick, quality work, reliable, and beyond exceptional customer service. I recommend them to anyone looking for an HVAC company.

  • Review 155 (2020-06-18 - Rating: 5)

    This is my second time using Aire Serv and the service was just as great as it was before. The techs are extremely nice and professional, and most importantly, on time.

  • Review 156 (2019-07-11 - Rating: 5)

    Reasonable prices. Excellent Customer Service No extra charge for after hour emergency repairs. Great people who are a pleasure to do business with.

  • Review 157 (2024-02-26 - Rating: 5)

    Awesome Owners, Great Techs. Super prompt service

  • Review 158 (2019-04-25 - Rating: 5)

    No problem with scheduling. The technician notified me when he was on his way, arrived promptly, conducted diagnostic, and resolved the issue.

  • Review 159 (2023-01-01 - Rating: 5)

    The gentleman (Chris) was so knowledgeable and kind. We appreciate his and the business professionalism. Thank you.

  • Review 160 (2024-05-08 - Rating: 5)

    Responded quickly. Everyone is very friendly. Answered all my questions for the time being

  • Review 161 (2023-06-30 - Rating: 5)

    Chris was an excellent representative. I would refer him at any time. Thanks

  • Review 162 (2020-01-23 - Rating: 5)

    Gosslee Property Management uses Aire Serv as one of our HVAC companies. I have enjoyed mitigating repairs with Shelly and Kim when covering the maintenance duties for this office.

  • Review 163 (2019-02-22 - Rating: 5)

    Had an issue on a weekend and they came that day. They were very professional and so nice. I would recommend them to all friends and family.

  • Review 164 (2024-08-12 - Rating: 5)

    Very professional. Came out same day.

  • Review 165 (2024-06-07 - Rating: 5)

    Fast, reliable, and up front Ill recommend anyone.

  • Review 166 (2023-08-14 - Rating: 5)

    Aire Serv is amazing Mr.Chris was very knowledgeable and kind, I highly recommend😁

  • Review 167 (2019-05-10 - Rating: 5)

    Honest folks . have no complaints . all employees are friendly and thorough . I am on the maintenance program and very pleased . thanks for your service

  • Review 168 (2023-08-15 - Rating: 5)

    Very prompt, excellent communication and service. Technician was very informative and helpful!!

  • Review 169 (2024-10-03 - Rating: 5)

    On time and very thorough!

  • Review 170 (2023-08-04 - Rating: 5)

    Chris came out to check up on our A/C and clean the outside unit. He was on time and friendly. Everything is working well. Thanks!

  • Review 171 (2019-06-15 - Rating: 5)

    Always comes quickly and never price gouges me! Let’s me know what exactly is broken and how it can be fixed! Great service!

  • Review 172 (2023-08-04 - Rating: 5)

    Great service Fair pricing. This man knew his job and explained everything.

  • Review 173 (2024-03-04 - Rating: 5)

    The technicians services was friendly, great, and efficient.

  • Review 174 (2023-07-01 - Rating: 5)

    Brandon and Justin were both very nice, and knowledgeable 👍

  • Review 175 (2019-02-09 - Rating: 5)

    They are both two of the nicest people youre ever want to meet ,,they have a great company and great employees very knowledgeable they are a step above all

  • Review 176 (2019-04-30 - Rating: 5)

    I have been doing business with Kevin and Shelly Poston for yearsnow and their service is top notch. Would recommend them to myfriends!

  • Review 177 (2020-10-06 - Rating: 5)

    I have used this Co. for years and found them very professional. They are reliable and prices are fair. I heartily recommend them.

  • Review 178 (2021-07-01 - Rating: 5)

    Mark was professional and knowledgeable! I will definitely use them again and recommend them!

  • Review 179 (2024-12-25 - Rating: 5)

    Knowledgeable, efficient and polite.

  • Review 180 (2024-04-24 - Rating: 5)

    They were very professional and very helpful and friendly

  • Review 181 (2023-08-05 - Rating: 5)

    Updated review rating after a representative reached out to me. I do appreciate that.

  • Review 182 (2023-09-03 - Rating: 5)

    Justin was very helpful. I very much appreciate everyone’s help with my last issue.

  • Review 183 (2023-08-06 - Rating: 5)

    Fast,professional, reliable service. Called on Saturday night at came Sunday

  • Review 184 (2023-01-21 - Rating: 5)

    We absolutely love Justin and more importantly, we trust him.

  • Review 185 (2023-06-23 - Rating: 5)

    Fast service. Friendly and knowledgeable tech. Well trust d company

  • Review 186 (2023-04-16 - Rating: 5)

    Justin was on time, highly professional, did a super job!

  • Review 187 (2022-04-14 - Rating: 5)

    Great and professional business - friendly and courteous employees - willing to do anything to help the customer - great experience

  • Review 188 (2019-06-09 - Rating: 5)

    Bought one system and were so pleased we bought another--very nice installation job.

  • Review 189 (2019-12-20 - Rating: 5)

    Great job by Shelly in keeping us informed with all of our options. Would highly recommend.

  • Review 190 (2023-07-14 - Rating: 5)

    I called and Brandon returned my call quickly in my immediate time of need❤️

  • Review 191 (2019-06-05 - Rating: 5)

    This Company is AMAZING and Im talking the OWNERS including their staff!!!!! They go above and beyond and AC company Ive ever!!!! They have our business for LIFE!!!!

  • Review 192 (2019-06-10 - Rating: 5)

    Great company! Technician was very knowledgeable with great customer service.

  • Review 193 (2023-07-07 - Rating: 5)

    Responded quickly to service request, arrived early and solved the issue