ABC Heating & Air Conditioning

Located in Houston, Texas

Address: 1209 N Ave Suite 7, Plano, TX 75074, United States

Phone: +1 469-689-1232

Rating: 4.9

Services

Identifies as Black-owned
Small Business
Online estimates
On-site services
Repair services
Appointment required

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-21 - Rating: 5)
ABC always does a good job. I’ve been a customer for almost 20 years. Never had a reason to change. Garrett is an exceptional employee. Camden came out today and he too is exceptional. Great company.

Review 2 (2025-01-15 - Rating: 5)
First time meeting Garrett with Classic ABC Heating and Air today. Everything went extremely well. Explained everything he was doing for my first heater checkup on our new house purchase. Very solid first impression. Will be requesting him for future checkups!

Review 3 (2025-01-17 - Rating: 5)
Thank you Donny! We truly appreciate your appreciate your time, and recommendations during your appt yesterday! Because of you we are able to make an informed decision to be able to move forward! We will be contacting your office to hopefully be able to have you back by Wednesday of next week!! Thank you again so very much!Carmen Lyons

Review 4 (2025-01-04 - Rating: 5)
Garrett and Kendrick were polite, professional and absolutely experienced. Communication prior to call were great.Overall, I would completely recommend ABC and its team.

Review 5 (2025-02-27 - Rating: 5)
New heating and AC installed today! Everything looks and works great! Victor and Cesar were the dream team! Very happy!

Review 6 (2024-09-10 - Rating: 5)
Garret Rains showed up quickly, and was super professional. He was able to rapidly troubleshoot the problems with my A/C system and provide different repair options to assist us. The work he completed for us was successful and cooled the house down in short order. Everyone is happy again. A++ service.

Review 7 (2024-08-15 - Rating: 5)
I recently had the pleasure of working with ABC Heating & Air and I was thoroughly impressed with their service. From the initial phone call to the completion of the job, the team was professional, knowledgeable, and efficient. They arrived on time, diagnosed the issue with my HVAC system quickly, and provided me with a fair and transparent quote for the repair.The technician who came to my house was friendly and courteous, and he made sure to explain everything he was doing so that I could understand the process. The repair was completed in a timely manner and my HVAC system is now running better than ever.I highly recommend this company to anyone in need of heating and cooling services. Thank you for the great experience!!

Review 8 (2024-08-05 - Rating: 5)
We had a clogged drain on one of A/C units. Garrett came out the same day and quickly dealt with the issue. Also did a quick checkout of all our compressor units. Garrett was very personable and professional. Weve been a customer of ABC for over 20 years and have always been very satisfied with their service and products.

Review 9 (2025-01-20 - Rating: 5)
Happy with the service. Donny explained what he did and what shape our hearing system was. Was prompt on arrival time and very detailed.

Review 10 (2025-02-25 - Rating: 5)
Excellent work in 20° weather. I recommend this crew for anybody who needs Heating & AC work.

Review 11 (2024-12-23 - Rating: 5)
DonnyIs as good as there was is. We’ve had this company service our residence for a couple of decades and he’s the absolute best!!

Review 12 (2024-08-17 - Rating: 5)
Garrett Rains from ABC Heating and Air diagnosed and fixed our air conditioner with diligence and professionalism. I am a happy customer!

Review 13 (2024-03-29 - Rating: 5)
ABC Home and Commercial Services truly stands out in the crowded field of home maintenance, thanks in large part to exceptional professionals like Jack Theilen. My recent experience with them, particularly regarding HVAC service, was nothing short of outstanding, meriting an AAA+ rating.Jack Theilen serviced my air conditioner and cleaned my vent covers, a task he performed with remarkable proficiency and attention to detail. From the moment he arrived, it was clear that he was not only highly skilled but also deeply committed to delivering the highest level of service. What set Jack apart was not just his technical expertise, which was evident in the efficiency and thoroughness of his work, but also his professional demeanor. He was courteous, arriving on time and respecting my home as if it were his own.Moreover, Jack took the time to explain the process to me in a way that was both informative and accessible. He answered all my questions, ensuring I understood what was being done and why it was important. This educational approach did not go unnoticed; it added significant value to the service, making me feel involved and informed throughout.The level of service provided by Jack Theilen from ABC Home and Commercial Services exceeded all my expectations. It was a clear demonstration of their commitment to excellence and customer satisfaction. For anyone in need of HVAC services, I cannot recommend them highly enough. Their professionalism, expertise, and customer-first approach set them apart as a leader in their field.

Review 14 (2025-01-06 - Rating: 5)
On time Did a compete review of all 3 systems,Provided a detailed report on the system.

Review 15 (2025-02-21 - Rating: 5)
He was polite, knowledgeable and explained clearly what we needed.

Review 16 (2024-12-26 - Rating: 5)
Always thorough and timely. Extremely knowledgeable, professional and honest in their findings.

Review 17 (2023-07-21 - Rating: 5)
Art was exceptional. He took the time to show me what he was doing, what was causing the issue and what he was doing to fix it. He was clear in his communication and went above and beyond in addressing the issue. I really appreciated that he explained everything he was doing and what I could do to prevent future calls. I called another company first and they told me it would be thousands of dollars in repairs or that I needed an entirely new unit. That was not the case at all and I so appreciate Art being honest and helpful. The pricing was fair and I am so grateful I called ABC Heating and Air today.

Review 18 (2023-07-07 - Rating: 5)
Art has been to my house several times the past few years and has kept my old unit working. He has fixed parts that are no longer replaceable . Every time hes on time, actually early, honest, and reasonably priced. The motor went out today, and I was hoping theyd have an appt for me, and they did. My ac was back up and running within a few hours of me making that call.

Review 19 (2025-01-16 - Rating: 5)
Always great to work with and efficient ! Do glad they are on my side!

Review 20 (2025-01-15 - Rating: 5)
ABC folks are always great! Very reliable service.

Review 21 (2024-06-10 - Rating: 5)
Im so impressed with Jack Theilen! I had he and his crew install a new heatpump, a/c unit and new air ducts. Fantastic job guys!

Review 22 (2024-12-21 - Rating: 5)
Im always happy with the job that Garrett does.

Review 23 (2018-08-10 - Rating: 5)
We have been dealing with this group of professionals for almost 23 years. They are considerate, responsive and extremely polite from the moment the phone is answered to the technicians that ring your doorbell. I cannot say enough about the integrity except I would give them free access to my home and not worry for a minute. We have had them do many repairs, warranty work and install complete systems in both our homes. Highly recommend.

Review 24 (2018-09-29 - Rating: 5)
These guys are great! They were called to handle a warranty claim -my original dealer would not return my phone calls, so the warranty company recommended ABC because of their 5 star rating. ABC came out within 2 hours of being called. The technicans name was Zachary and he was polite and professional and he diagnosed the issue within 5 minutes. He did not have the needed part (variable speed fan motor) in his truck, so he called around, found one in Allen (I live in McKinney), and then went pick it up and was back at my house in 30 minutes. He installed the motor very quickly and was off to his next job.If you are in need of AC work, call these guys and you will be pleased!

Review 25 (2019-05-17 - Rating: 5)
It is hard to know which vendors you can trust these days and which ones are trying to upsell but my experience with Ray and his technicians Arnold and Dylan have been outstanding!! They are always helpful, go the extra mile, and explain what they are doing. They installed my first replacement unit and always there when I need help. I know who I will be calling for replacing my second unit when that is shot and when I need continued service or repair. I trust ABC Heating & Air to do the job well!

Review 26 (2025-01-30 - Rating: 5)
Kendrix was excellent, thorough and very helpful!

Review 27 (2024-12-27 - Rating: 5)
They came out the evening of July 4 when our AC stopped working!

Review 28 (2019-05-09 - Rating: 5)
Just had our AC unit tuned up by ABC tech Garrett. He was very courteous and efficient. He checked our attic system and changed filter for us inside. He also checked the outdoor system adding the needed gas and getting us ready for the summer.Highly recommend ABC for your AC needs.We’ve been using them for a few years and so far keeping our unit going strong.

Review 29 (2020-02-22 - Rating: 5)
Ive used a varitey of AC companies over the years and after using ABC for the past 5 years, they definitely rank as the best. They have always been responsive and professional whenever we have a problem. We recently purchased a new system. The pricing was competitive and the installation was quick and flawless.

Review 30 (2017-11-17 - Rating: 5)
My tenant actually recommended ABC Air to me after we had a terrible experience using my home warranty company to service an HVAC issue. The company they sent out while making an honest diagnosis of the issue did not handle it through the warranty company appropriately in an attempt to get more money for the job. In turn, the warranty company refused to send another company for a second opinion. It was a mess, and my tenants were sitting without a working AC (thankfully during cooler temps). So I dropped them both, took my tenant’s advice and called ABC. He had worked with them almost 20 years at his previous homes and loved them. From the minute I called and explained the situation to Cindy, she was on it and they went above and beyond to take care of us. We ended up having to replace the AC unit but they gave us a very reasonable price and serviced the heater as well for the upcoming season. I’m so pleased to find such a caring company that does such quality work! Thank you to Cindy everyone else at ABC Air, you have a new customer for life.

Review 31 (2022-07-06 - Rating: 5)
The technician responded promptly to our unit needing attention and he was very courteous and informed of the issue and made adjustments after his working hours for our emergency. Hes a great employee and deserves a praise for his ethics.

Review 32 (2018-07-05 - Rating: 5)
I had an emergency pop up July 4th and left message with ABC Heating and Air. Within an hour Arnold called me and came out to my home. He got the issue taken care of. I wouldnt even consider doing business with anyone else other than ABC Heating and Air. Ive been in my home since May 1989 and they have always serviced my old and new unit they installed couple years ago. You guys ROCK!!!!!

Review 33 (2021-08-16 - Rating: 5)
I have used ABC Heating & Air for 11 years and have had nothing but honest, professional help from them--starting with the ladies on the phone, all the way down to the latest technician dispatched to help us. Its the only HVAC company Ive ever felt like theyre not taking advantage of me, and this has continued throughout the years. When I first had the new system installed in the heat of summer, Ray treated me like a daughter as he helped me decide on which system I needed for my house. When the heating portion gave me trouble during the super ice storm about 10 years ago, Ray personally came out THAT DAY (needed a sled or ice skates to get to me) to get me up and running. Thats customer service!Now that I use that house a rental, I knew exactly who to call this week when my tenant needed fast and thorough service. Thats exactly what I got from Art. SUPER responsive, efficient and effective. My tenant even texted because of how impressed they were with ABC vs. other maintenance vendors that have come out to the house. THANK YOU ABC!

Review 34 (2015-04-16 - Rating: 5)
Arnold always does a great job, explains what he is doing and is always helpful. Weve used ABC for regular maintenance and to replace an entire unit and everyone has always been very polite, trustworthy and helpful. Wouldnt go to anyone else for Heating and Air Conditioning needs. Thanks to Ray and your staff.

Review 35 (2018-05-18 - Rating: 5)
I called for an appointment on Sunday and left a message for a return call for Monday. They returned my call promptly and had Arnold come out on Tuesday when I was available. Arnold is a great HVAC technician and explains everything as he goes. Arnold had the problem diagnosed in about 5 mins and confirmed in about 20 mins. No high pressure sales just options for the fix. I trust these guys and appreciate their services. I’m always recommending Arnold to friends and family.

Review 36 (2021-06-22 - Rating: 5)
Quick service and super nice people. Ray and Art were fantastic in taking care of our urgent repairs. Cudos to the rest of the team that came out and replaced one of our outside units in a matter of a couple of hours. Great local company!

Review 37 (2020-04-19 - Rating: 5)
We have used this business for several years. We have found a gem in one of the servicemen and we ask for him by name when we need help. It is nice to have the same person service our needs. This is a very honest company that provides the service you need without doing things you do not need just to make extra profit. VERY happy customer for several years.

Review 38 (2015-08-17 - Rating: 5)
It was indeed a pleasure doing business with ABC. Your promptness, courtesy and professionalism are greatly appreciated.Arnold and his assistant arrived on time and repaired the broken joint in my Rheem outside unit in a professional and timely manner, returning later (again on time) with a replacement fan for the outside unit.

Review 39 (2022-05-17 - Rating: 5)
Art from ABC did an amazing job of not only fixing our AC unit but also took the time to show me things I can do to better maintain my system. Fair pricing, trustworthy, and responsive. Highly recommend ABC Heating and Air Conditioning.

Review 40 (2021-09-01 - Rating: 5)
We had a geothermal system in our house we bought years ago and the system was constantly giving us problems. When Donny came out to fix the system, he did a great job, and the system worked flawlessly for years. Then last week, an unfortunate digging accident put the system out of commission for good. Donny came back out, found a new system for us, and him and his guys worked their tails off to install it. My whole family and I are so grateful for everything he has done to help us. Thank you.

Review 41 (2021-08-02 - Rating: 5)
We called ABC to check out our AC unit in July and Arturo was prompt and professional during a very busy time of the year. We had a capacitor and motor replaced for a fair price. When we noticed a drip a few weeks later in the inside handler, the same tech Arturo came back to check it out and alleviated our concerns that there wasnt a problem. We take reviews seriously as a home owner and also a small business owner and I can say from the folks that answered the first phone call to the service we can absolutely recommend ABC Heating & Air.

Review 42 (2023-09-21 - Rating: 5)
Arnold was great. He was incredibly thorough, patient and his customer service was a 10!

Review 43 (2017-01-10 - Rating: 5)
For 25 years I have used ABC Heating & Air Conditioning in (3) different homes, Dallas, Plano & Richardson. Ray & Arnold and the rest of the staff have provided expert recommendations to solve HVAC design challenges at each of my homes. Never needed to call them back twice for the same issue. Prices always were, and continue to be, fair and reasonable for the work completed, whether a simple checkup or replacing (4) units in my west Plano home. Bob Snelling

Review 44 (2025-02-17 - Rating: 5)
Thank you for great service!

Review 45 (2025-03-01 - Rating: 5)
Great and hassle free service.

Review 46 (2012-08-06 - Rating: 5)
Ray and his crew were smart,knowlegeable,clean prompt and extremely professional. Wish all my contractorsare like this. It was an exceptional service after I had another heating contractor from hell.

Review 47 (2012-12-20 - Rating: 5)
Ray was very attentive and got back to me very fast. it was wonderful that he could come out on Sunday at no charge and willing to come back for second time on the following Monday to rectify the issue.

Review 48 (2023-08-10 - Rating: 5)
Art was very professional and helpful. He texted before he came over and was prompt and on time!

Review 49 (2019-03-21 - Rating: 5)
ABC Heat and Air conditioning is the best in town highly recommend them!The whole team is wonderful from the people answering the phone to service people who come to your home they are on time explain what’s wrong how long it will take very dependable can’t say enough !!