Reliant Air Conditioning

Located in Houston, Texas

Address: 3250 Story Rd W #106, Irving, TX 75038, United States

Phone: +1 817-831-3950

Rating: 4.8

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
NFC mobile payments
Credit cards

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-30 - Rating: 5)
Much thanks to Gabriel and the whole crew of 4. From top to bottom, a seamless experience.A big shout out to my neighbor Cris, who referred me to Reliant.Cris shopped 6 air-conditioning companies for a unit for himself and chose Reliant. The whole process took a little over 7 hrs.Outstanding job 👏

Review 2 (2025-01-04 - Rating: 5)
I called Reliant as the heat system was not working properly. The person on the phone without any delay set up an appointment for the same day.Technician Collin Scareborough came and checked out all the air vents, thermostats and the main source in attic. For a person like me who have no idea about how the whole ac/heat system works, he was really patient and did not use complicated terms or words to describe the issue so that I can understand very easily. He is extremely helpful and made sure to recheck everything then to suggest me diagnose.I will highly recommend him for his excellent work ethics and warm professional behavior. He does work up and beyond.

Review 3 (2025-02-20 - Rating: 5)
As the temperature reached below 30 degrees and I discovered my heat was not warming my home, I called Reliant early one morning. i didnt expect a technician until the following day. To my surprise a technician was at home within 2 hours. Nelson was dispatched and was very kind, knowledgeable and thorough. I signed up for the Family plan. Thank you Reliant.

Review 4 (2025-02-19 - Rating: 5)
Have used Reliant regularly for over 6 years. Owning multiple properties They have repaired existing units and installed new units. All technicians are professional, no pushy sales pitches, just honest work at a fair price. They truly are the best service provider in the metroplex. Dont waste your time calling anyone else.

Review 5 (2025-02-25 - Rating: 5)
Repair tech was there the day I called to start Reliant services. The tech was helpful, thorough, and knowledgeable. He showed several options for the new thermostat needed for my existing system. Great begnning as new customer.

Review 6 (2024-12-10 - Rating: 5)
Reliant Air and their crews are beyond words. Jorge showed at 8:30 am with his crew with a great attitude and ready to do the job and left 12 hours later with the same happy demeanor. Him and his crew were respectful of my home and completely cleaned up as well as laid working cloths to avoid large messes. Jorge answered all questions I had and gave a tutorial on my new equipment. They were A+ as well as John Spriggs who sold the unit to me was remarkable no gimmicks as they say. He worked extra hard to close the deal and have me 100% happy. I would recommend Reliant to all who are looking and chose to be respected and serviced.Kudos to Reliant Air Conditioning they were a fantastic experience for a very large purchase.

Review 7 (2025-02-18 - Rating: 5)
Our technician was on time and communicated with us even before his arrival giving us eta’s. Service was thorough and he was very friendly and professional. He took the time to explain what he did and ensured Tatar we were satisfied with what he had done. We asked him to reduce the airflow to one of our rooms that gets very hot in winter. He adjusted it twice until we weee satisfied! Reliant has been a great AC/ Heat company to work with over the past 10 plus years! Honest and reasonable!

Review 8 (2024-12-19 - Rating: 5)
I have used this company for years. They are honest and extremely trustworthy. They have completed work on several of my homes and I can not recommend them enough. They truly are the best AC company I have ever dealt with.They have installed new units in several of my houses and I could not be happier. Recently we had an issue and Stephen King was awesome, honest and I could not not be happier.I will never use any other company!

Review 9 (2025-01-13 - Rating: 5)
We have used Reliant Air for several years now and have been very pleased with their service. Excellent communication as far as when they are coming. All the techs have been friendly and knowledgeable. Highly recommend!

Review 10 (2025-02-22 - Rating: 5)
Excellent presentation veryknowledgeable of his craft and was able to help me understand my system and what would be best for me and my family. Thank you for sending him he is very valuable to your company.

Review 11 (2024-12-23 - Rating: 5)
Moses did an excellent job!He found old worn out parts supporting my system and recommended solutions for replacing heating/ a/vc equipment before it would have been too late probably costing me thousands in water damage if I had ignored or put off his recommendationsI scheduled appointments for those replacements immediately after my tune up appointment today- Jennifer

Review 12 (2025-01-29 - Rating: 5)
I would highly recommend Reliant Heating and Air for scheduled maintenance. Ask for David Estrada. He came out to my house and went above and beyond basic service. He took videos and found things wrong with A/C unit and took the time to explain it to me. Very nice and professional.

Review 13 (2024-09-18 - Rating: 5)
Reliant did an amazing job quoting and installing our new AC system. Within 24 hrs of our system failing, we had a quote in hand and the new system installed with no issues. Mike was amazing and quoted our new system quickly. He even had the installers scheduled for the next day! Our installers arrived on time and worked through the day to get the system installed. They were courteous and explained everything as they went. By 6pm, we had our new system running! Highly recommend Reliant!

Review 14 (2024-11-28 - Rating: 5)
Scheduled service online Sunday afternoon for Monday at 6pm, the tech arrived around 430pm and was able to troubleshoot our heater issue quickly and had us back up and running in no time! Very much appreciate the quick and friendly service!

Review 15 (2025-01-08 - Rating: 5)
Reliable friendly and quick service explained the tune up process thoroughly. Did a great job! On time and love the estimated time of arrival to see in real time! Great service!

Review 16 (2024-10-23 - Rating: 5)
Great service, good value and great follow up to my concerns. He made recommendations and told me to check google to double check. Transparency is clear with the techs, no hidden agendas.Follow up, 10/23/24 experience was awesome as usual, no issues and fast service!

Review 17 (2024-10-31 - Rating: 5)
Technician notified me of his arrival prior and did a great job! He was knowledgeable and friendly. He was also very thorough with the service! Would highly recommend Reliant Air for all your HVAC needs!

Review 18 (2024-12-12 - Rating: 5)
Our heat was not turning on and with these early cold temps in NTX, we reached out once again to Reliant! They were able to send techs over same day! Thankfully it was an easy fix and the gentlemen were great and informative! Thank you for getting us warm again!

Review 19 (2024-10-31 - Rating: 5)
I have been using Reliant Air for the last four years. They are all Professional Technicians, mindful they are in someone else’s home, respectful, knowledgeable and helpful. Abel was all of the above as well as Jimmy who has been assigned to our home in the past. They have a great program for customers, any issue they find they take pictures, show the customer and explain the problem. Then they download the pictures to their computers for their record. They will ask if you want to repaint or not, it’s up to you. They are not pushy, they are not on commission, they don’t try to up-sale you and they are straight forward. This is a great company and their employees exemplify that. From the people who answer the phone to the technicians, class act.

Review 20 (2024-11-04 - Rating: 5)
Great Service call. Eddie ALWAYS exemplifies I call the three P’s.1. Prompt2. Professional3. PreparedTells you straight on what’s going on with your system. And will go the extra mile of doing more than what’s required just to head off any potential problems in the future to avoid a service call. I’m sure I could get any “first available” technician and they will do fine, but I’ll wait the extra time to get on Eddies schedule to look at my systems.Thank you Eddie!!

Review 21 (2024-09-19 - Rating: 5)
We have been using Reliant Air for years! The service is always thorough, and they always communicate what they find, good or bad, and what the next steps are if issues. Jay has been here sever times. I mentioned to him that I was out of town when the last tune up was done and my son mentioned that it looked like the frip pan was rusted through, and that we probably would need to get that replaced soon. Well, Jay put in an Emergency Replacement request, and it’s being scheduled for first availability. I’m extremely happy with Reliant and their technician’s professionalism.

Review 22 (2024-10-14 - Rating: 5)
Reliant Air Conditioning has done an excellent job servicing my home for both my A/C and heating needs. Daniel, my technician, stopped by today to make sure our furnace is ready to go for this winter. He checked out everything thoroughly and did an excellent job. His customer service was exemplary. I highly recommend Reliant Air Conditioning.

Review 23 (2025-01-20 - Rating: 5)
We have used Reliant Air Conditioning twice, and received excellent service both times. One was a complete system replacement, and one was a repair. Highly recommended.

Review 24 (2025-02-11 - Rating: 5)
I’ve been very happy with Reliant air conditioning. . David did a great job with maintenance took his time explaining everything balanced a few things are very professional we definitely recommend him

Review 25 (2025-01-16 - Rating: 5)
Steven showed up at the appropriate time, did his evaluation and explained the failed parts and gave me pictures of the plates showing the serial and model number for the heater, air handler, condenser, etc. The explanation made me feel comfortable with proceeding with the repair.

Review 26 (2025-02-05 - Rating: 5)
Many thanks to Reliant Air Conditioning service tech David Estrada . I called the same day and service for a very faint smell of natural gas in the attic to a HVAC unit. David discovered the location to a connection to a 18 year old flex gas line. He had the part on his truck. Replaced the line/pipe dope. He checked the connections including all the other connections to the 2nd 4 ton unit. This was the only leak. He was professional, double checked his work was exactly on time for the service call. Many thanks to Reliant Air Conditioning including the call taker to get this serviced ASAP same day.

Review 27 (2024-11-22 - Rating: 5)
David was great. Explained everything well and answered all questions to make sure we understood. We will definitely use Reliant again.

Review 28 (2024-08-31 - Rating: 5)
This company has saved me over $15,000 over the last 4 years. I had A#1 air come out in 2020 and they told my wife we needed a new system ($13 - $15,000). I told my wife to wait and let’s get a second opinion. Reliant came out and changed the blower motor fan for $754 and it has been working fine since. It’s now 2024 and we finally had another issue, called Reliant again, and Peter came out and fixed the problem quickly and explained step by step what I can do to avoid more costly issues in the future. Great technician, Great company!

Review 29 (2024-09-29 - Rating: 5)
Ten years with Reliant AC and always feel relieved by their kindness and concern when you call them… even after hours! I’m always amazed by how quickly they try to get to you and their determination to give you relief, just outstanding response….thank you all for your awesome work! Special thanks to Francisco Gutierrez the BEST!!👍👌⭐️⭐️⭐️⭐️⭐️

Review 30 (2025-01-10 - Rating: 5)
Reliant air always goes above and beyond to help keep our HVAC in good working order! Great customer service and rapid response during inclement weather here in Texas!

Review 31 (2024-10-26 - Rating: 5)
Collin did a great job. He was very thorough and explained everything he did on our system. He was patient, and answered my questions. Collin was polite and professional; an excellent representative for Reliant.

Review 32 (2024-10-09 - Rating: 5)
Another great experience with Reliant. Hal came out for our fall tuneup and was very thorough. I appreciate his great work to keep us “up and running”.

Review 33 (2024-09-25 - Rating: 5)
Reliant turned out to be very reliable! Communication with the company (notely- Crissey) exceeded our expectations. The technician that diagnosed the issue with our AC was very knowledgable and we were serviced to replace our unit within only one day. The technicians were extremely efficient and professional and completed the project in timely fashion, as well as explaining in detail what was done and even how to use the new thermostat they installed.Everyone involved at Reliant had our best interest at heart and were diligent in ensuring our satisfaction.Highly recommend Reliant and will use again in future needs.

Review 34 (2024-12-19 - Rating: 5)
I have a Bosch unit. June in Texas it stopped working. Reliant sent John. The technician was very pleasant, confirmed the warranty, and ordered the parts. The manufacturer did not have the parts and they had to out source them. They were able to replace the blower motor but couldn’t find the hood fan ( they are not sold independent of one another) So we were up and running, waiting for the hood to come in. Today (months later) they had found the parts, came and installed them. I am pleased that they remembered, came back and finished the job. I was also pleased to have the same tech because I already met him and trusted him. Thanks Reliant for being reliable!

Review 35 (2025-02-10 - Rating: 5)
Very professional and experienced HVAC company. Gabriel and his crew, did an excellent work replacing my old HVAC systems and cleaning afterward. Highly recommend them for all your HVAC needs. Thank you Reliant.

Review 36 (2025-01-23 - Rating: 5)
Vlas with Reliant was patient in waiting until I returned home and took care of me in a professional manner. He also made recommendations for other things I may need and with explanation.

Review 37 (2024-12-11 - Rating: 5)
We’ve been with Reliant through 3 homes over the years. Our last new HVSC install was 3 years ago and having the Hero maintenance service is a no brainer. Their techs are professional, thorough, and their staff very friendly. I don’t always remember to schedule maintenance but they call each fall and spring to proactively schedule is. Today’s 3 year fall/gas heat check up was no exception. Evan Ripic was on time and represents Reliant exceptionally well. Could not be happier with our investment or the customer service received. Thank you!!

Review 38 (2024-09-10 - Rating: 5)
Collin Scarborough came to do a Fall tune-up for my system. He was very detailed and explain everything he did. He made some minor adjustments to ensure the system was working properly. I had an unrelated issue with my air conditioning drain line and he was nice enough to go ahead and make some minor repairs to that as well. Its hard to find someone to go above and beyond and do more than theyre required to do but he did and I greatly appreciate it!

Review 39 (2025-01-16 - Rating: 5)
Introduced himself before arriving and when he arrived, explained in detail what service he would provide and the cost, throughout his time at our house he gave updates and the A/C-Heating conditions, when he was completed his examination of our system he gave us some helpful tips and information on how we could clean the air by adding a scrubbing system and the costs involved, this was a helpful resource and we may go ahead with his recommendations.

Review 40 (2024-12-05 - Rating: 5)
Collin was great. He was very informative and broke down everything he did during my winter tune-up. Always great service and expect nothing less from Reliant.

Review 41 (2024-08-25 - Rating: 5)
The receptionist/scheduler was friendly and helpful. The schedule was realistic rather than optimistic and they met it. I got an “on the way” call with a picture of the tech and a map tracking their arrival. The tech was very respectful and nicely explained what steps I could take to resolve and avoid the problem. There was no attempt to sell anything I did not need. This experience exceeded my expectations!

Review 42 (2024-12-10 - Rating: 5)
Abel the Reliant tech was efficient and diagnosed our heating issue quickly. As with all the people at Reliant Ive worked with, he was professional and didnt try to upsell us on something not needed.

Review 43 (2024-12-30 - Rating: 5)
Our hvac unit was making unusual buzzing noises. Michael analyzed what was wrong and performed cleaning and initial repairs. He ordered a part for it and set up the rest of the system to operate safely and sufficiently until final repair can be made when part comes in. He explained in detail what was going on with the hvac system.

Review 44 (2024-08-03 - Rating: 5)
We received the visit of Eddie Wilkerson to check and provide maintenance service for the two AC units of our office. He was AMAZING by explaining us the process. He took videos and pictures to show us the work he had to do. He worked very hard and answered all of our questions. He was very kind and highly professional. I STRONGLY recommend this company and specially Mr. Eddie Wilkerson as a technician.He did a VERY GOOD JOB

Review 45 (2024-09-18 - Rating: 5)
Abel Maldonado came out to do our winter heater maintenance today. He checked system told me what he was doing and answered all my questions about what I can do to keep my system in good shape. We appreciate good service, thanks Reliant

Review 46 (2024-11-08 - Rating: 5)
Sitting at a stoplight, I saw one of your guys hop out and give a homeless man sitting in the rain his jacket, and it really struck me for some reason. It didn’t go unnoticed and has made me want to be more intentional about being kind this holiday season. Anyway, long winded way to say you seem to have hired a great guy!

Review 47 (2024-09-29 - Rating: 5)
Javier and Jose with Reliant AC, came out to my house to do some ductwork in the attic to properly distribute airflow and equalize circulation. They were both professional, efficient, knew exactly what to do and did it well. You’re lucky to get them if you need work done.

Review 48 (2024-09-11 - Rating: 5)
I got my new HVAC unit from Reliant air . I really loved their service and it’s been 3 years no problem at all. I am also a hero club member and they come and service my unit every summer and winter and change my filters too.their customer service is excellent and till now haven’t had any problems with them. I will highly recommend choosing reliant air for their a/c and heating service. A++

Review 49 (2024-09-21 - Rating: 5)
Francisco was great. I told him what we were experiencing and right away knew what the problem was. He showed me his tests and explained everything very well. I would definitely recommend.

Review 50 (2024-11-25 - Rating: 5)
I like Reliant because they dont try to sell me a whole new AC every time they come out. I want service first, then sales if necessary. The techs are always friendly and professional.

Review 51 (2024-08-12 - Rating: 5)
This visit was exceptional. Eddie was very professional and knowledgeable. He was confidant of the issue within minutes of looking at my system, but still did his due diligence and looked at everything only to confirm what he already suspected. I am a rather cynical person and didnt expect the commercials we hear on the radio for Reliant to be accurate and am happy to have been proven wrong. I was already thinking about preventative maintenance with Reliant and a future project before Eddie even finished todays call. Thank you also to the Ben and Skin Show for talking about this company enough for me to give them a shot!

Review 52 (2024-08-11 - Rating: 5)
After a weed eating accident, our air conditioning unit was no longer in service in the Texas summer heat. I called Reliant and was extremely happy to hear that they could get us on the schedule the next day (Sunday). The tech was here by 9AM this morning, incredibly nice, and made sure to explain the process every step of the way! As new home owners, it was comforting to hear things being explained instead of throwing a massive dollar amount at us at the end of the service. Plus the pricing was shockingly cheaper than we thought it would be! We will definitely continue to be a customer of Reliant AC going forward for all of our HVAC needs.

Review 53 (2024-10-07 - Rating: 5)
Luke was very pleasant and thorough while servicing my heating system. Reliant is always great to work with and I highly recommend them!

Review 54 (2024-12-26 - Rating: 5)
Big Thank you to Francisco! Excellent customer service from start to finish! Reliant will be my first call and recommendation for anything HVAC from here on out!

Review 55 (2025-02-12 - Rating: 5)
Lapolena with Reliant provided great service on our HVAC system. His explanations and recommendations were very easy to follow and much appreciated.

Review 56 (2024-10-08 - Rating: 5)
I got a free second opinion on a repair estimate from another company. The diagnosis was confirmed and the estimate was more than 50% less than the other company. The technician was knowledgeable and friendly.

Review 57 (2025-02-20 - Rating: 5)
Their tech Buddy is the best I have ever had! He was professional and First Class!!

Review 58 (2024-10-01 - Rating: 5)
Reliant came to look at my clogged AC drain. Instead of “blowing out” the lines, Luke took the time to see why it was not draining correctly. It turned out there was a piece blocking the drain. He spent the time to look for the actual problem, whereas other companies just charged us to blow the line, with little results. They managed to highlight the lack of professionalism with other companies we have done business with over the years.

Review 59 (2024-07-07 - Rating: 5)
I’m so pleased with Reliant! They were honest and direct. My ac units needed to be replaced during one of the hottest days of the summer. I got the run around with 2 other companies regarding pricing. I’m glad I called Reliant. Chandler assured me that I would be in good hands. Chrissie arrived the next day and didn’t rush me. She gave me upfront pricing and discussed options better than my credit union. I was surprised. She provided me with all the information I needed to make my decision without feeling pressured. The installation crew (Gerardo) came out the very next morning . They were professional and quick. In no time my home was back to a comfortable temperature. I would definitely recommend Reliant and will use them in the future.

Review 60 (2024-10-07 - Rating: 5)
Reliant A/C gave me a total stress free experience because of Bobby Gerstner’s professionalism. He is a true asset to their company. His whole crew was outstanding, top notch! Thank you Reliant!

Review 61 (2024-12-06 - Rating: 5)
Tech Buddy was kind and professional. He winterized my HVAC, changed the filter, and gave me great advice. Awesome Service!

Review 62 (2025-01-03 - Rating: 5)
Awesome service game me s Detailed evaluation of Both our AC Units with pictures that He took on Both Units . Would Highly recommend Reliant Air Conditioning.

Review 63 (2024-05-15 - Rating: 5)
Thank you so much to Gerardo Delgado and Lester for their awesome work, Toby Stanley for your very knowledgeable suggestions and Reliant Air Conditioning!!! Excellent job by all!!

Review 64 (2025-01-06 - Rating: 5)
The tech was very helpful with my thermostat which wasn’t working properly. Helped me get the WiFi on my phone and did a great job with maintenance.

Review 65 (2025-01-07 - Rating: 5)
Was here on time kept in touch with me and he got here at 6:30 which is fine with me. Went upstairs figure out what the problem is was fixed and he’ll replied to the office tomorrow, but I’m very happy with John.

Review 66 (2024-09-09 - Rating: 5)
John arrived within 2 hours of us reporting a problem with our ac unit. He diagnosed the problem immediately, and ordered the necessary part before even leaving our home. Great job!

Review 67 (2024-09-13 - Rating: 5)
I trust reliant to make honest recommendations to keep my HVAC system running at peak performance all year, every year. Their service is second to none. Their technicians are always friendly and knowledgeable as well as helpful.

Review 68 (2024-11-26 - Rating: 5)
Lapolena with reliant air conditioning did a wonderful job. He was well qualified and did the job professionally and with a wonderful attitude. Would recommend Reliant air conditioning and Lapolina anytime

Review 69 (2024-07-09 - Rating: 5)
Hal with Reliant was excellent and was very knowledgeable. We had an AC drain clog, and he was able to fix it quickly without any issues or water damage. He also was very helpful explaining the details of how the primary and secondary drain lines were configured. He seemed very trustworthy and didn’t make it out more than it was. Highly recommend him!

Review 70 (2024-11-26 - Rating: 5)
Reliant and their crew have been great through the whole process. They were up front and straight forward with and issues and recommendations.

Review 71 (2024-08-27 - Rating: 5)
Our AC quit with the daily 100+ degree temp on a Saturday. Called the company we have used for 4-5 years and they came out and pronounced the 21-year-old unit dead. So, we needed a condenser/compressor and the replacement of the coil assembly inside the interior unit. They said we would have to wait a week for the “installer team” to do the repairs. They were scheduled to come on a Friday. The week passed with no confirmation or update from them. I called them Friday AM and got they didn’t know when the team would arrive. Make a long story short they couldn’t make it that day and said we would have to wait till the following Wednesday. Another 5 days with no AC and 100-degree temps in the forecast. My wife has a friend (realtor)at an exercise class that had recommended an AC company, Reliant she has recommended in the past. So, we called John Friday early evening and he came out right then and there. He looked things over and said they could get a crew and the parts out the next day, Saturday. Darned if they didn’t show at 9:30 the next morning and begin the work. Gaberial the lead got things rolling and after a number of hours got the systems rebuild and the cold air flowed! Gabriel & company performed the install an got it done. John the rep from Reliant got things set up and we had the repairs in a day vs the 10 or so days the company we had used for 4-5 years, and for a comparable price. Needless to say, we are sticking with Reliant. Thanks Reliant!!

Review 72 (2024-10-19 - Rating: 5)
I have been using Reliant for a long time. They installed our new systems about six years ago and have had no issues. They service them twice a year.

Review 73 (2024-12-03 - Rating: 5)
John at Reliant set us up with AWESOME unit and the crew who did the install had a long day and they did a Great Job!!!

Review 74 (2025-02-11 - Rating: 5)
Evan was friendly and informative. He answered questions that we had and explained what he was doing as well. Enjoyed his professionalism. Great service!!

Review 75 (2024-08-08 - Rating: 4)
We made appointment online. We had choices of times. I selected 6pm-10pm. The service guy showed up at our house at 4pm. My wife spoke with the office and they told us there were no times assigned and that their website does not say that. So maybe the people that work in the office need to be familiar with the website because it does give you a time frame. It does not make any statement to the fact that they can come anytime. I have attached a snap shop of what is in their website. Service guy was awesome. I will continue to use them. I just wanted to make them aware of their website.

Review 76 (2024-11-14 - Rating: 5)
We’ve been long time customers of Reliant and they have always delivered with excellent service and advice so we always have the best indoor weather.

Review 77 (2024-08-07 - Rating: 5)
Air conditioner went out this morning. And I placed call surprisingly given the weather. I was able to get same day service, but Stephen. The technician showed up was able to diagnose and repair the problem in less than 20 minutes. Very happy with the level of service I received and will continue to use them in the future.

Review 78 (2024-10-11 - Rating: 5)
Stephen was superior. He was the best service tech we have ever had. He explained everything clearly and presented all of my options. Thanks Stephen!

Review 79 (2024-08-01 - Rating: 5)
Gerado Delgado did an excellent job. I was impressed by his hard work, neatness and how nice everything looked when he finished. It was a long day but he was patient, glad to answer any questions and went over everything and the end of installation. We are very pleased with the results.

Review 80 (2022-03-26 - Rating: 5)
Weve been satisfied customers of Reliants HVAC maintenance plan for a while now. Our units were getting old and starting to leak, so we had them replaced. We worked with Allen who went above and beyond for us. Every step of the way he was helpful and patient and did everything in his power to make sure we were happy.I am super happy with our new units, the quality and attention to detail of the install, and the kindness and professionalism of every single Reliant employee Ive encountered. The thing I love most about them is how upfront and low-pressure they are in equipping you with the information you need to make the best decision for yourself and your home.

Review 81 (2024-07-31 - Rating: 4)
I’m familiar with the cost of a dual capacitor, around $50 - $$60. I was charged $300 for a “turbo” capacitor. Service was good, but bull is bull. Due to 100 degree heat, I didn’t have the stamina to argue. But I’ll probably go back to them in time of need, but I’ll be more careful next time. Nice people but watch the pricing.

Review 82 (2025-01-14 - Rating: 5)
Dan educated us and gave us great peace of mind about our unit. Really appreciate the time and care he took.

Review 83 (2024-10-03 - Rating: 5)
Jonathan was very professional, installed a full 5 ton system that looks very cleanly done. He took time to explain everything to me, which capped off a very good experience.

Review 84 (2024-12-07 - Rating: 5)
Craig was great, answered all of my questions knowledgeably, I am glad I chose Reliant for this major home purchase!

Review 85 (2024-08-25 - Rating: 5)
Reliant air conditioning was awesome. The customer service was great. They came the same day, and Abdul, one of the workers was pleasant and very informative. Thank you so much for your service.

Review 86 (2024-07-26 - Rating: 5)
John was great when he came to quote me on a replacement unit. Very kind and very helpful! Gabriel and team that came to install the unit were efficient and did a good job. Thank you to the Reliant team for keeping my home cool this summer!

Review 87 (2024-12-05 - Rating: 5)
Arrived precisely on time. Went through thorough checklist and pointed out possible future repair needs, but none necessary right now. On his way to next call…

Review 88 (2024-09-26 - Rating: 5)
Nelson Sanchez was a great technician. Did the tune-up on furnace and hvac unit outside.He also gave me advice in regards to flushing out the hot water heater. Replaced filter and cleaned up afterwards. Would recommend Nelson anytime. Thank you Reliant.

Review 89 (2024-10-24 - Rating: 5)
A/C Stopped Working, I made an Apt at 2Am and had a tech out by noon. Fransisco, He was quick and was able to locate the issue immediately, as well as showed me Actual Thermal Imaging of the issue and Data from his scanner/gauge!

Review 90 (2024-09-26 - Rating: 5)
Abdul did a great job during our fall maintenance appointment. He was on time, friendly, happy attitude, and he explained everything thoroughly including how many filters we had left in the attic and when we would need more. Thank you

Review 91 (2025-02-18 - Rating: 5)
Reliant came out same day and made repairs quickly. We have used Reliant for 10 years and have always received excellent service at very affordable prices. Highly recommend!

Review 92 (2024-08-08 - Rating: 5)
Can always count on Reliant. Outside AC unit stopped running. Reliant scheduled technician Nelson Sanchez first thing in the morning. Received the txt alert he was on his way. He arrived, listened to what I had observed, within in minutes had diagnosed the issue was due to the capacitor, discussed pricing, warranty and had the AC fixed quickly! Great professional service and turn around times!

Review 93 (2024-07-12 - Rating: 5)
I have been dealing with air conditioning issues for about two years now. I had always relied on Tempo Heating and Air, with a service contract that ensured they came out every three months to change filters and inspect the units. Despite this, one of our units developed a leak in the attic, causing water buildup and rust, which they never mentioned. They insisted that the best temperature we could achieve during the summer was the current one, arguing with me when I explained that our home used to be cooler.Frustrated, I asked them what it would take to get my home cooler, but they insisted that nothing could help. Determined to find a solution, I called four different companies. Each one identified the same issue: the number of tons of our units was insufficient to cool our house properly. Tempo Air, who installed the units, had failed to ensure they were adequate.Enter Toby from Reliant Heating and Air. He gave me a quote that not only was unbeatable in price but also came with exceptional service. The team that installed the units was extremely professional and respectful of our home, ensuring they didn’t make a mess. Their craftsmanship was outstanding.Thanks to Toby and Reliant Heating and Air, we now have a cooler home, and they have earned not only our service contract but also a customer for life. Thank you, Toby, and thank you, Reliant Heating and Air!

Review 94 (2024-08-25 - Rating: 5)
Reliant was wonderful! They came out quickly and fixed my ac unit that day. They were professional and explained everything so well. They are a great team!

Review 95 (2024-11-18 - Rating: 5)
Shawn provided great service for us today. Our family always puts our trust in Reliant for our HVAC needs!!

Review 96 (2024-08-03 - Rating: 5)
David with Reliant Air Conditioning was fantastic. Polite, quick, and honest. He even made sure to wash mud off of his shoes, not just put the shoe covers over the mud as it rained heavily last night. I highly recommend Reliant!

Review 97 (2024-08-20 - Rating: 5)
Downstairs unit was out. Got a great price on a new unit. Installed the following day! Everyone, from John to Darvin, were friendly and very professional. Would highly recommend.

Review 98 (2024-09-25 - Rating: 5)
John morales is an oustanding a/c repairman. He solved a problem two other “experts” could not. After inspecting several possible causes he solved the problem. Cost for labor n parts very reasonable

Review 99 (2024-09-13 - Rating: 5)
This was our first summer using our new zoning unit and we had a concern with some of our extra bedrooms not getting cooled. The technicians conducted a comprehensive inspection of the rooms and all parts of the unit to develop a detailed plan to maximize the air flow.Thanks to Dustin Torres, Raudel Esquivel, Jose Galvan Sr, and Gabriel Perez who were so respectful, patient, and knowledgeable and operated above and beyond to ensure my individual concerns were taken care of properly.Thanks to our comfort specialist Allen Low who priorized my concerns and was very responsive even while taking time out of the office. He and his team made sure that I was heard and that I was taken care of. I definitely trust Reliant Air Conditioning and will rely on them and recommend them for all air conditioning needs.

Review 100 (2024-10-16 - Rating: 5)
We forgot to buy a filter for him to replace but he gave us a couple of days to get one and he came back by and changed it out! Very nice guy, efficient, and quick!

Review 101 (2024-08-17 - Rating: 5)
He arrived quickly and provided advance notice. He diagnosed the problem immediately and quickly resolved the issue. He was extremely friendly but more importantly HONEST!!! GREAT SERVICE AND I HIGHLY RECOMMEND THEM!!

Review 102 (2024-04-24 - Rating: 5)
Ive been relying on Reliant for years. They are friendly, responsive, and knowledgeable. This kind of job isnt cheap, but theyre always straight forward about my options. They were out again this morning after my compressor quit coming on. Shawn, the tech, was professional, friendly, and very quick to diagnose the issue. Thankfully, the part was under warranty and was replaced and cold air was blowing again within an hour of his arrival. Of course, every issue is unique and may take more time and money to remedy (trust me, Ive been there), but I always feel like Reliant is fair and thorough at the end of any job they do for me. I highly recommend them.

Review 103 (2024-07-16 - Rating: 5)
Dustin Torres did a great job! His customer service is second to none. He made my husband and I feel at ease in showing us the new control panel as well as the actual unit for our AC. Definitely recommend him to all.

Review 104 (2024-07-22 - Rating: 4)
After I posted the below review, one of the supervisors reached out to me. He informed me that there was a clerical error and the issue had been corrected. A technician was sent to my house today and the issue has been addressed.They are turning out to be like many other companies. Their sales person, Craig, agreed to a 5 year labor warranty when they installed 2 full HVAC systems. Now theyre saying that they only offer a 1 year labor warranty. Im extremely dissatisfied with this lack of accountability. I called Craig at least twice, but he didnt answer my call. He was probably busy. However, his voicemail box was full, and I couldnt leave a message. I sent him text messages but havent heard back.Their slogan, gimmick free since 83, seems to be turning out to be a scam.

Review 105 (2024-07-06 - Rating: 5)
I have used a few AC guys over the years. Its never a fun thing. I have heard it all. I have 3 small units over 20 years old. I see a lot of AC guys. For the first time I used Reliant and it was the best experience by far. I would rather pay a higher service call fee and hear the truth. I felt that I got that today. The tech had been with the company 14 years. That speaks volumes on how the company is managed to me. I will use them again. I will at least get a quote for a new unit from them as well. Very impressed.

Review 106 (2024-07-29 - Rating: 5)
Francisco was on time, very polite and professional. He found the problem right away and gave me options and recommendations without being pushy or acting as a sales person which has happened with other companies in the past. I would definitely recommend giving Reliant a call.

Review 107 (2024-12-02 - Rating: 5)
Love these guys. Ive purchased 2 ac units from RAC and they stand by their work. If there is a problem, then they will make it right. Thanks again!!

Review 108 (2024-10-04 - Rating: 5)
Reliant service man Luis was very knowledgeable and helpful. He was very polite and friendly. I highly recommend this company.

Review 109 (2024-07-07 - Rating: 5)
Had Luke from Reliant fix our kids AC. He was excellent, very professional and friendly.Communication from the company to Luke and to me was outstanding. Will definitely use them again if needed. Thank you very much, Luke!!

Review 110 (2024-07-17 - Rating: 5)
Collin the service tech, found the issue with my system, made adjustments and stayed until he confirmed that everything was running at the peak of efficiency and did this all for the $99 service fee. The changes he made will cut my electricity bill in half! Thank you for your expert and professional help.Happy customer, Bill Kelley.

Review 111 (2025-02-13 - Rating: 5)
From Bo coming out to scope out and clearly explain the options to Jorge and his crew installing i have nothing but high praise for all of them!

Review 112 (2024-12-18 - Rating: 5)
Your site is fantastic. from the design to the slogan. though i don’t live in texas, if i needed hvac services and lived in texas id contact you purely based on your websites design. 👏👏

Review 113 (2024-07-07 - Rating: 5)
Great timely service. Checked system and verified manufacturer warranty. Completed work quickly and accurately. System was back up and operational within 30 minutes. Very professional technician. Clearly explained problem and solution. Very happy. Returning customer and will happily return again.

Review 114 (2024-11-20 - Rating: 5)
Evan was great with Reliant! Best service out there. Love the Hero’s program.

Review 115 (2024-09-13 - Rating: 5)
Eddie is a wonderful tech! He has taken great care of us and our HVAC systems for a number of years. We highly recommend him.

Review 116 (2024-08-26 - Rating: 5)
Our serviceman Jay was thorough and definitely experienced. If we need a/c work in future, I will be calling Reliant again.

Review 117 (2024-09-20 - Rating: 5)
Our technician was very polite and was able to address an issue we had and fixed it on the spot. I would definitely use this company again.

Review 118 (2024-09-17 - Rating: 5)
Another good experience with Reliant. Transparent pricing, quality work and excellent technicians - the kind of technicians you are happy to have working in your home. We were very happy with Dan who serviced our units.

Review 119 (2024-05-29 - Rating: 5)
Shawn Carr did a good job! He arrived on time and went right to work. He was focused, and worked well on trying to evaluate my old AC system. He took photos to document what parts will need fixing. And also told me about options for repair. He was also respectful and even put on covers on his shoes when he came in the house. He knows his AC work and I appreciated him. Thanks!!

Review 120 (2024-10-01 - Rating: 5)
Nelson did a great job fixing my unit. The house cools perfectly now. Would highly recommend his company.

Review 121 (2024-09-07 - Rating: 5)
Has a great experience with Reliant AC. Very professional . Actually my contractor referred them to me and got service that same day . Would use them again. Great service. Service tech was Abdul. Very professional . Thank you!!!

Review 122 (2024-06-15 - Rating: 5)
I called Reliant this morning about 11am and they were here two hours later and handled my issues thoroughly and explained everything to me. Stephen King was the service technician and he was friendly and extremely knowledgeable as well as efficient. I couldn’t recommend Reliant or Stephen more highly. 10/10

Review 123 (2024-07-30 - Rating: 5)
I had a tech come out to check my 1999 A Frame coil and after sending some pictures to a tech or techs they said that they could not work on my AC. Then charged me $99 service fee. What a rip-off. Th tech who came out was really professional, but could not give me a reason why Reliant refused to work on my AC. I will never ever use this company again. Got a call from the Reliant AC Manager/Owner and refunded my $99 due to Reliant not able to work on Manufactured homes. Thanks for Good Will. This heat is hard on all of us, equipment and people and animals.

Review 124 (2024-10-15 - Rating: 5)
I have received excellent service each time I have used Reliant Air Conditioner. Today, once again I received excellent results.

Review 125 (2024-10-16 - Rating: 5)
Jay was my repair man today. He was friendly, knowledgeable and very thorough. I love Reliant Heating and Air! I have had them for 8 years and have never had a bad experience with them!

Review 126 (2024-12-09 - Rating: 5)
Technician came on same day, diagnosed and found the issue, he said that the part will be available in couple of days but he will try to get it sooner. Very next day I got a call that part is available and they can come and fix it, so within 24 hours my AC issue got fixed 😀

Review 127 (2024-07-23 - Rating: 5)
I rarely leave reviews, but I am very happy with Reliant . Stephen was quick for the assessment and Bo was clear on repairs. Gerardo and Nector were very kind , neat, and responsible with the AC replacement. I am very happy with my experience.

Review 128 (2021-12-01 - Rating: 4)
We had a new inside and outside air conditioner unit installed less than a year ago. We have had to have them come out once because the system stopped working. The technicians who installed the units had overfilled the unit outside and the person who came out had to drain it. We change our filters monthly and when we opened the closet a week ago, the door and walls were covered in mold. A technician came out and said that the closet didnt have enough ventilation and that there is too much humidity. He said they are not responsible for that and we would have to drill a hole in the door and install a register. It seems like they should have realized this whenever they installed the unit.UPDATE: Technician came out after review and added ventilation to the closet and it took care of the issue.

Review 129 (2024-09-10 - Rating: 5)
Peter was very knowledgable, gave us lots of options and information, and (above all) was honest about what may or may not fix our temperatures issues. It felt good to know we werent being sold.

Review 130 (2024-11-18 - Rating: 5)
Our tune up for the winter by Reliant’s Francisco G. was top notch. Explains everything and tips on using the thermostat !!

Review 131 (2024-09-26 - Rating: 5)
Collin is an excellent tech. Professional, thoughtful and diagnosed and repaired our AC unit in short order! Great job!

Review 132 (2024-11-23 - Rating: 5)
Technician Stephen King was excellent. He paid attention to every detail explaining what could and could not be the source of a dripping air vent.

Review 133 (2024-11-04 - Rating: 5)
Eddie was professional and friendly. He was very thorough and did a great job servicing my unit.

Review 134 (2024-09-22 - Rating: 5)
Reliant in the best. Dan is the man and got us back up in running on a Sunday !!! Right before the Cowboys game. Thank you Reliant and Thank You Dan

Review 135 (2024-10-09 - Rating: 5)
Shawn was so fast and efficient getting my a/c back up and running. He was very professional and quickly diagnosed my issue!

Review 136 (2024-11-05 - Rating: 5)
Reliant has served us for 31 years. We have always been happy with their work! The tech today, Shawn, was very thorough and serviced our two units expeditiously. He detected a possible gas safety issue with an older unit, sent photos to his team to review, and they all determined that there was not a safety issue!! Great job of working the issue instead of automatically recommending that the unit be replaced!! We are very appreciative of Reliants safety and customer care focus!!

Review 137 (2025-01-15 - Rating: 5)
Great customer service. Appreciate the kind personal service. Reliant has been the best company Ive had to deal with concerning heating and air

Review 138 (2025-01-11 - Rating: 5)
Buddy was awesome! Very efficient and quick! Thanks so much for your hard work Buddy!

Review 139 (2024-07-15 - Rating: 5)
Vlas did an outstanding above and beyond job! He was very knowledgeable and I would be more than happy to recommend him and Reliant. I will definitely be using them again in the future as the needs arise.

Review 140 (2024-07-16 - Rating: 5)
This was our first encounter with Reliant, but definitely won’t be our last. Lapolina (sp) was so very professional and honest. We will hopefully get him as our tech in the future. He saved us a lot of money with his honesty and although they didn’t need to do any work on our system, we will be using them when the time comes.

Review 141 (2024-06-23 - Rating: 5)
I woke up to my 19 year unit not cooling on a Sunday morning. I was thankfully able to get in touch with Reliant who was able to get me on their schedule that same day. Jimmy came out and quickly diagnosed the problem without a high pressure sales pitch and made suggestions on how I could extend the life of my compressor. He was very knowledgeable and answered all my questions. I will definitely use them again!

Review 142 (2024-06-03 - Rating: 5)
Reliant Air is amazing. They show up on time, complete the service, and make recommendations for any needed repair. Are you ready for this? There is no pressure sell involved…a recommendation only. They do their job install parts if you choose to follow a recommendation and that’s it. The techs are professional, courteous, and respectful of your proper. We will always choose RELIANT AIR CONDITIONING.

Review 143 (2024-03-02 - Rating: 5)
We have always been impressed with Reliant. We had two ac units and 3 furnaces installed almost 3 years ago. Sales process was great. The maintenance plan makes it easy to remember to schedule twice a year tuneups. Highly recommend Reliant.

Review 144 (2024-03-02 - Rating: 4)
Reliant has always been good to us for our maintenance. Henry was our latest tech who explained what they saw and offered a solution. Was not pushy about things either. He explained the situation and how to remediate and offered to do so at what was a reasonable price. I did check online to see what the service should run. Not bad after several years in the house.

Review 145 (2024-09-01 - Rating: 5)
Eric Estrada our air tech was great. He answered all our questions. We are definitely a customer for life. This is the best AC company to use .

Review 146 (2024-04-19 - Rating: 5)
Luke was really great. Very personable and educated us on how we can keep up with our air conditioning for years to some. He took his time servicing our units and we really appreciate the job he did. Reliant has always taken care of us.

Review 147 (2024-08-31 - Rating: 5)
For years I had tried to keep an old system going. This week it died. Dealing with reliant has been great and the workmanship also. Great job on install.

Review 148 (2025-02-12 - Rating: 5)
Eddie has been servicing my heat pump system and is very knowledgeable about the system. I ALWAYS request him to maintain and service my system.... Thanks for the wonderful service you provide.

Review 149 (2024-07-06 - Rating: 5)
Reliant Energy did a wonderful job coming to our house so quickly when our A/C unit was starting to act up. The summers are brutal here in Texas, and Collin Scarborough, our technician came two days earlier than scheduled, which was blessing. He was efficient, professional, and very kind. He is a definite asset to your company. Thank you!

Review 150 (2024-08-19 - Rating: 5)
It was nice having a technician come to the house vs. a salesman in disguise! Buddy was awesome and honest with his recommendation for getting my A/C back in order.

Review 151 (2024-07-10 - Rating: 5)
Excellent service and repair today from our Reliant tech Luke Hindershot. Encountered a couple of challenges that he quickly figured out. He is polite and kind. ThankYou Luke for helping us.

Review 152 (2024-07-19 - Rating: 5)
Jorge spent 12 hours installing our new Heating and Air system. A nice Lennox system that is cooling our house like never before. They were very thorough rerouting duct work and calibrating the air flow. So happy I called Reliant.

Review 153 (2024-12-11 - Rating: 5)
Dan did an amazing job fixing a thermostat issue on my furnace great fair prices and love doing business with this company

Review 154 (2024-11-26 - Rating: 5)
They were good. They put downtàrps kept the joɓsite cleàn̈. They did excellen̈t work. I highly recommend them.

Review 155 (2024-11-27 - Rating: 5)
Today 11/27/24 Collin was very informative. He told me everybody he did and what service that I may need in the future. He was quick very thorough and professional. He answered any and all questions.

Review 156 (2024-11-08 - Rating: 5)
Very professional and informative. Eddie worked with me to make sure we keep our systems running great!

Review 157 (2024-05-07 - Rating: 5)
This was the first time that we had used Reliant. It was for a complete system replacement. Through the entire process, our consultant, Bobby, and the team of installers, David and Brandon, were top notch. We could not have asked to be in better hands. Thanks, Reliant and team!

Review 158 (2024-08-04 - Rating: 5)
They came out less than 24 hrs and gave us updates on when to expect them to arrive. The technician was friendly, professional, and fixed the problem within minutes. Would definitely use them again!

Review 159 (2024-07-01 - Rating: 5)
The crews arrived on time. They covered our carpet so it wouldnt get dirty. They were professional and worked non-stop in 100 degree heat to get the job done. Their quality of work was excellent. Theyre welcome at our house anytime.

Review 160 (2024-09-06 - Rating: 5)
Lapolena Patterson was phenomenal! He is both skilled, knowledgeable, meticulous, and kind! I also recommend Reliant air conditioning…they are an honest company!

Review 161 (2024-06-27 - Rating: 5)
Jimmy did a great job, getting to us at the end of the day so we didn’t have to wait until the next to get the repair rolling. Reliant always does outstanding work reliably, professionally, and courteously.

Review 162 (2024-10-13 - Rating: 5)
Best experience I have with an HVAC company. Honest, and really took the time to educate not just sell me stuff I didn’t need.

Review 163 (2024-07-08 - Rating: 4)
Our AC went out right at the peek of the heat on July 3rd! Our AC rep came listen to my concern and offered his assistance. He was great and the reason for the 4 start but the part wasn’t and still not available and he was able to make it manageable till the part arrives. I was upset that how hot it is that Reliant don’t stock parts especially during these hot summer months when you know units work harder to keep cool. Stay tuned because the parts are still not available!!!

Review 164 (2024-04-05 - Rating: 5)
Reliant replaced my 27 year old system this week and I’m most pleased in the service I was given by Rigoberto Ventura and his co worker (wished I knew his name to give him a shout out as well). Both were very professional and prepared for this install.Reliant provided a great price and service and would recommend them to anyone looking for ac and heat services.

Review 165 (2024-08-26 - Rating: 5)
Reliant is true to their word. David came out today when my ac went out. It was the compressor and he replaced it. He was in and out in 45 minutes. I will definitely use Reliant again.

Review 166 (2024-05-11 - Rating: 5)
I used Reliant for the first time because my original installer no longer services my area. Collin came out on a Saturday and diagnosed the issue for $99. Fortunately my part is covered under the manufacturer warranty. Labor price to install of the new part is fair and reasonable.

Review 167 (2024-10-04 - Rating: 5)
Great Service! Evan arrived on time, explained the work and very attentive to our needs.Very clean and orderly finished the job in a timely manner. Evan is knowledgeable and one of the reason I will continue to use Reliant for my HVAC needs.

Review 168 (2024-12-06 - Rating: 5)
Dan Thomas was amazing and fixed an issue we had been having for a while! Thank you so much!!

Review 169 (2024-06-19 - Rating: 5)
Nelson Sanchez was a phenomenal tech. He was quick to listen to the situation I was facing and took that into consideration during his diagnosis. Nelson provided truly superior customer service and was an exceptional representative of Reliant.

Review 170 (2024-09-14 - Rating: 5)
Best repair experience ever. Put in a ticket online at 4:00pm. The system was fixed and running by 5:30pm. Outstanding service.

Review 171 (2024-03-26 - Rating: 5)
Shawn was excellent and we used Reliant before. They have a solid maintenance agreement and arrive ready to work. Very professional. Nice people, too. Shawn is highly experienced and diagnosed a difficult and hard to find HVAC system problem. They scheduled us and got us in immediately. 11 out of 10 - would use them again.

Review 172 (2024-09-24 - Rating: 5)
I have been very happy and satisfied with our A/C we bought with Reliant. Now the bi-yearly maintenance. The service is great and highly recommended. Love Reliant Evan Ripic was very thorough and very professional . Great awesome service. Kept me informed as he serviced my system.