Genes Auto Services

Located in Houston, Texas

Address: 1409 Abbott Ave, Hillsboro, TX 76645, United States

Phone: +1 254-582-9893

Rating: 4.6

Services

Oil change
Mechanic
Toilets
Appointments recommended
Debit cards
NFC mobile payments
Credit cards
On-site parking

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-08-23 - Rating: 5)
I recently visited Gene’s Auto Service while driving to Houston, and I can’t say enough good things about my experience. My car suddenly started making a loud and concerning noise, which had me seriously worried, especially since I was far from home. Not knowing the area well, I was stressed about finding a trustworthy auto service. Fortunately, I found Gene’s Auto Service. Even though they were busy, the team made time to help me out. They didn’t just fit me into their schedule—they treated my situation with urgency and care, which I deeply appreciated.From the moment I pulled in, I was greeted with a level of friendliness and professionalism that immediately put me at ease. The staff was not only honest but incredibly knowledgeable. They quickly diagnosed the issue and explained it in a way I could easily understand. The repair was done efficiently, and the price was fair, with no surprise charges. I was back on the road in no time, feeling confident that my car was in good hands.If you’re in need of reliable, honest, and friendly car repair, I highly recommend Gene’s Auto Service. Their commitment to customer satisfaction is evident in every aspect of their service. Thank you, Gene’s Auto Service, for turning a stressful situation into a positive experience!

Review 2 (2024-10-27 - Rating: 5)
Great service guys! What I thought was to be an outrageous fix turned out to be inexpensive for a person like me on a fixed income. They knew exactly what to do and took care of it. Surprised even the shadetree mechanic like me. (And I thought I knew all) Give them a call and schedule your appointment ASAP.

Review 3 (2024-12-23 - Rating: 5)
We had an issue with our tire and they were able to get it in and out within 30 minutes. Saved our christmas! Thank you so much.

Review 4 (2025-02-17 - Rating: 5)
Very pleased with the service on my p/u, friendly, knowledgeable employees!

Review 5 (2025-01-03 - Rating: 5)
They fixed my problem quickly, and they were honest about the expenses and the issues.

Review 6 (2021-03-25 - Rating: 5)
The owners, Haley & Mark, were both extremely generous & helpful. During my commute from Dallas to Austin, I ran into some car trouble and had to leave my car with them until the part needed came in. Mark stayed late working that day & kept checking in on me & my pets I until my ride showed. Then, Haley offered to pick me up in Waxahachie (closest Enterprise drop-off to Genes) & drive me back to the shop in Hillsboro to pick up my car when it was ready. The whole situation was a mess, but I am truly grateful for such kind individuals. Great customer service & service in general! 10/10 recommend.

Review 7 (2023-05-31 - Rating: 5)
Gene’s always goes above and beyond to help their customers and treat everyone with such respect and kindness. So thankful to have a go-to shop that is honest, fair, and gets me back on the road in no time.

Review 8 (2020-02-17 - Rating: 5)
Very grateful for these guys. Alternator belt snapped on my way to Dallas and they were able to squeeze me in same day. Price was a lot less than what I was reading online. Very nice people! Wish these guys were closer because they would be my permanent mechanic hands down.Appreciate it Mark and team!!

Review 9 (2014-11-26 - Rating: 5)
Wonderful, wonderful people! Even though we couldnt afford to stay in town long enough to get our broken down car repaired here, Haley and her crew did everything they could to ensure we got our car onto the trailer we rented - and in the middle of the night! These people genuinely care about their customers. I fully intend to visit these guys for an oil change or something next time I drive through.

Review 10 (2019-06-11 - Rating: 5)
Ive grown up in Hillsboro and Genes has been a consistent and reliable place for auto services. They recently replaced my entire motor and did an excellent job. Expect a wait due to how just they are, but the quality of their work and the amount of work they do make it 100% worth it.

Review 11 (2022-05-20 - Rating: 5)
Genes service is great. He is,always looking out for you and your wallet with everything going up. Thank God for Genes !, He is Honest and reliable. But you have to wait about two weeks bc he is really busy.

Review 12 (2023-02-15 - Rating: 5)
These people here at Genes Auto are awesome and well priced you definitely get your bang for your buck and they go out of their way to help,the local dealership i used before was all about the Benjamins and treating like a number rather than a human being keep up the great work here at Genes and its great staff!

Review 13 (2015-01-15 - Rating: 5)
I was headed from Austin to Sherman TX today when all of a sudden my alternator failed. GEN was displayed on my Dodge Ram 1500 instrument panel and the battery indicator gauge began to decrease. Despite them being busybusybusy and nearing their closing time I was quickly and pleasantly greeted at the front desk by TWO staff members - a friendly lady at the front desk and a well spoken mechanic just passing through. They assessed the problem quickly and correctly then gave me a fair quote for installation and part cost. Of course I arrived in Sherman a bit later than expected but the shop and staff had diagnosed the issue correctly, fixed it...AND_I_got_home. This shop and staff sincerely deserve these five stars! Thanks again Genes Auto Services! Dog friendly waiting room too!

Review 14 (2015-06-19 - Rating: 5)
My wife and two daughters were driving back from East Tx to Austin on a Friday afternoon and the car wouldnt start up after they had stopped in Hillsboro for the restroom. Despite being less than an hour until their listed closing for the weekend, the folks not only agreed to wait until we were able to get the car towed over but also said they would make sure to give my family a ride to a nearby restaurant/Starbucks to wait to be picked up if they couldnt fix the car. After determining the starter had gone out, they stayed late, picked up the part, and fixed the car - all at a price that is probably cheaper than what Id pay in Austin. My wife was so impressed with how friendly and helpful all of the staff were and we are both very grateful. If I could give 10 stars I would!

Review 15 (2021-12-30 - Rating: 5)
This is my inspection place! Everyone there is always nice and theyre always quick to help you!!! you never have to wait long!!! prices are incredible! thank you so much Genes Auto services

Review 16 (2024-02-16 - Rating: 5)
The lady Mrs . Geñes Auto has been sold out and she has been retired for a number of years. But when she was there, she knew her job very well. My husband and l were very close friends with the family.

Review 17 (2016-03-31 - Rating: 5)
These folks are the BEST. You know, if you find a mechanic that is honest, does good work, and charges a fair price, you should keep them. Ive been using Genes Auto for my auto repair needs for a few years now and Im always grateful that I can count on them to take care of whatever needs to be done.

Review 18 (2023-06-24 - Rating: 4)
Thanks for getting me back on the road after hitting a huge rock on the interstate. Very nice and good customer service. Located just off I35.

Review 19 (2014-10-21 - Rating: 5)
Had a small vehicle issue, Im not from around Hillsborough so I wasnt sure who to have work on my car. Had to just guess and leave it over the weekend because everyone was closed. They got the job done on Monday in time for me to make it back to work when I expected to. Very professional and courteous staff! Thanks guys!

Review 20 (2022-10-13 - Rating: 5)
They did a fine job with my ticking hemi. Replaced cam and lifters and at a decent rate not like the dodge dealership that wss considerably more. No more ticking and poor performance.

Review 21 (2015-06-10 - Rating: 5)
Driving Austin-DFW during evening, Idler Pulley broke and shredded relatively new Serpentine Belt. Losing electric power and power steering. Pulled into Loves, diagnosed problem myself. Didnt want to tow, tried unsuccessfully to get mobile mechanic. Googled if driveable for short distances. Most strongly recommended no due to danger of overheating, even less than a mile. Spent night at Motel 6 next door, Googled Hillsboro auto shops, found Genes.Called in morning, explained situation. Very nice, listened to issues and gave opinion on driving. OK as long as I stop if engine gets too hot. Drove 3.5 miles to Genes, car didnt even get up to normal operating temperature. So, Genes already helped me avoid a tow. They ordered parts, I saw them delivered, I was in and out of there in about an hour, Only charged me for 1/2 hour labor, vs. some shops will unethically charge by the full hour. Excellent service!

Review 22 (2015-05-11 - Rating: 5)
We were stranded in Hillsboro bc of some brutal weather. We were able to leave our car over night and a key in a lock box for the morning. The guys there were very nice and didnt over charge.

Review 23 (2021-06-30 - Rating: 5)
These are my peeps!! Mark Carmona and his crew are awesome. Ive never been disappointed and they always have my car straight. Im a satisfied customer 😁

Review 24 (2020-01-24 - Rating: 5)
These folks took really good care of us, when traveling from Minnesota to Texas are car broke down. They got us in, diagnosed the problem and fixed it really fast, and the price was very fair. Ken/MN

Review 25 (2023-10-04 - Rating: 5)
Went in for an inspection near closing time and they helped me get out of there quickly and were very professional.

Review 26 (2017-08-08 - Rating: 5)
I was very very pleased with the work done on my car. The cost of the parts and labor was very reasonable. I would recommend this auto shop t anybody in the Hillsboro TX area.

Review 27 (2022-10-06 - Rating: 5)
They are the best auto repair shop I have done business with. They take care of you like your family. They are honest and take care of your needs.

Review 28 (2024-12-22 - Rating: 5)
Great people, great place

Review 29 (2021-09-03 - Rating: 5)
Genes Auto is always nice, its a hometown business with wonderful staff I would recommend anyone to come they have fair and honest prices

Review 30 (2020-03-15 - Rating: 5)
Open on weekends. They got us in and repaired truck fast and great quality work and saved the day as we were traveling to across Texas to a new home .

Review 31 (2024-07-15 - Rating: 5)
Great service. Nice gentleman

Review 32 (2021-12-23 - Rating: 5)
I just want to thank these people they were awesome in the time of you need we were broke down and they helped us and they got us back on the road I just want to thank you again so very very much

Review 33 (2023-09-08 - Rating: 4)
Nice people I would go there again I would Recommend them to anyone

Review 34 (2024-01-26 - Rating: 5)
I received great, quick service for an inspection!

Review 35 (2015-08-28 - Rating: 5)
Great price, service, and quality. Stopped on way from Irving to Austin. This place is unbeatable.

Review 36 (2020-07-02 - Rating: 5)
They were quick the the inspections that I had to get done. Both in the morning and after lunch.

Review 37 (2015-08-28 - Rating: 5)
A .C . went out on the way from Dallas to Austin. Excellent, fast service at a great price Courteous and knowledgeable