Copeland Home Services

Located in Houston, Texas

Address: 11808 S Profit Row, Forney, TX 75126, United States

Phone: +1 469-720-4440

Rating: 4.9

Services

On-site services
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Gender-neutral toilets
LGBTQ+ friendly
Transgender safe space
Appointment required
Credit cards
Free parking lot

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-24 - Rating: 5)
The technician who came out - Joshua was very knowledgeable and friendly! He gave me great advice, as our unit is very old. He took pictures of the unit upstairs which was very helpful in explaining to me the issues we faced up there. He also checked our heat pump outside which has been down about 5 years. He took plenty of time to go over everything with me & explain. I very much appreciated his tech savvy, his demeanor & helpful attitude. He even helped me put my Christmas tree box up in the attic! The visit was also free as they advertised. We will definitely go with this company in the future!

Review 2 (2025-02-22 - Rating: 5)
I am very pleased with Copeland Home Services. They came to me within an hour from my call, in that morning. Everyone was helpful and attentive to my needs. Josh inspected my A/C and Heating and was very knowledgeable of what I needed done. He was able to explain everything with no hesitation. Josh was pleasant, professional and great to work with.I will certainly recommend Copeland Home Services to others.

Review 3 (2025-02-19 - Rating: 5)
My heat pump quit working and I called Copeland and spoke with Jen. Jen was helpful and kind and was able to get me a very prompt appointment, within hours on one of the coldest predicted nights. My technician was Jordan. He was very professional, knowledgeable and thorough with his diagnosis of my heat pump problem. He treated us like family. Thank you Jordan - I appreciate you working in the freezing temperature and your honesty with diagnosing something that did not require a fortune to repair. You are outstanding. I would definitely recommend Jordan to anyone who is looking for an honest and trustworthy HVAC guy. Five stars for sure. ⭐️⭐️⭐️⭐️⭐️

Review 4 (2024-10-15 - Rating: 5)
Josh came out to troubleshoot issues with A/C found a simple issue of a cap left on a valve and plus noticed the upstairs gas was off so the heater would not have worked come winter and I undoubtedly would have had another call when the heater wouldn’t have worked. He explained how to make my system work more efficiently and offered suggestions on what could be done to make it run better with no pressure. I will definitely keep Copeland Home Services as my first call when issues arise!

Review 5 (2024-11-16 - Rating: 5)
Im grateful for the professional work the installation of a new heater furnace that the pros of COPELAND HOME SERVICES did on my house. I recommend them to whoever needs a excellent heating repair on their house..they installation within a few hours. Thanks to you CHRIS, ELOY , JOSH SALAZAR and two other guys that I met before..Sorry I cant remember yall names but all were all nice...P. S. Very decent price

Review 6 (2024-11-26 - Rating: 5)
Caleb was very professional. He answered all the questions I had about maintaining and keeping my unit clean. Caleb explained temperature changes and what degrees my heating and AC should be set at. Caleb was very respectful to my family, and my home. Thank you Copeland for the great service and support from your company. I highly recommend Copeland to absolutely anyone that need’s HVAC Services!

Review 7 (2025-02-22 - Rating: 5)
Jordan came out and did a full check of my heating unit. Was able to explain in easy to understand terms of the situation with my unit. He was extremely helpful and knowledgeable. Very friendly cleaned up and answered all my questions. I have had the best experience with this company.

Review 8 (2025-02-10 - Rating: 5)
James provided excellent and fast service for me and my family. Our heater went out in the middle of winter, James came out the next day and had our house warm within a matter of minutes. He also took the time to explain how everything works. My family and I are very grateful for his service and we will definitely recommend Copeland and use them again in the future.

Review 9 (2025-01-19 - Rating: 5)
I gave Copeland home services a call based off their reviews and they didn’t disappoint. Gage was my tech and he was very respectful. He was able to diagnose my issue and had me my heater working within 10 minutes. Great job sir!! Highly recommended!

Review 10 (2024-10-29 - Rating: 5)
Highly recommend!!! Josh performed a HVAC maintenance and was very thorough and was very friendly and answered all of my questions. Great pricing and honest work. Will definitely use again when needed.Update: Well after the fall heater maintenance we signed up for the service plan because Josh was amazing. Today our A/C stopped cooling below 76 and I called and Josh came out same day. Did A/C check no charge as I signed up for their amazing service plan. Josh immediately found the problem and will have the part next day and will handle the warranty for the part. Highly recommend Copeland company and Josh. I have had other companies service plans that upsell needless things like replacing functioning toilet shut off valves that are 1/4 turn vs. 1/2 turn. Copeland does not upsell needless parts or service. Josh finds the problem, explains it, patiently answers questions, and does not pressure any unnecessary repairs. I love that Copeland will handle all of the parts warranty for us up front and will replace coil next day and submit parts warranty for us and not charge us for that part while they wait for manufacturer to pay them. I have shopped around and Copeland is the best. And I want Josh for every service call as he is so honest and knowledgeable and patient with answering my questions, etc.Another update! Chris replaced the coil in the attic and was just as amazing as Josh. Expert service and fair pricing. Samuel also came out to assist and also has great customer service. They also took extra time to remove panels and show me parts and answer all of my questions. A/C is working perfectly and they warranty their labor and and are still handling parts warranty with manufacturer.

Review 11 (2025-01-30 - Rating: 5)
Danny was my technician, and he did a great job. He thoroughly cleaned both my evaporator coil and the outside coils. He also took the time to explain how my system works and why regular maintenance is important. I signed up for a maintenance plan, and now I can rest assured that my system will run efficiently.

Review 12 (2025-02-01 - Rating: 5)
I want to start by saying that Jordan T. my Tech was absolutely the most professional 24 year old I have been blessed to encounter in a long time. He could have easily made me feel like I should have known better in the care for my system but no he was warm and caring at every step of the process. I will also be purchasing the Yeti Club membership because of him!Thank you Copeland Home Services for your quick response to what could have been nerve wrecking! I love that your company did exactly as advertised and that you have people like Jordan representing you well in the field!God BlessDenise Rougeau a very satisfied customer!!

Review 13 (2025-01-25 - Rating: 5)
Josh was amazing! He was able to fix our heater & was very friendly with my 11 year old son. He let him look on & explained to him how the furnace works. Very friendly & knowledgeable. He was a great blessing & we appreciate all he did.

Review 14 (2025-01-16 - Rating: 5)
Gage come to my home, he was extremely professional. He was basically able to pin point the issue. I wanted to get a jump start on my AC issue, however its not warm enough to get a Diagnosis. I will certainly call Gage when the temperature gets warmer. Great customer service!!

Review 15 (2024-10-01 - Rating: 5)
What can I say? They are the best! Jordan and Mike were very honest and hardworking. They were thorough. Obviously, they are the product of an ethical and trustworthy company. I was quoted an outrageous price by another business for a simple repair. This is not the service nor price I received from Copeland Home Services. I have no problem recommending them to others. I am calling them for future home repairs.

Review 16 (2025-02-04 - Rating: 5)
I’m giving Copeland a well-deserved 5-star review—this company truly delivers! Jordan assisted us with a seasonal checkup for our A/C and heating system, and he was incredibly thorough, making sure everything was running perfectly for the months ahead. He also gave us tips and recommendations on our thermostat location. Copeland’s maintenance services are exceptional, providing the peace of mind that my systems are in great hands.Overall, I highly recommend them to anyone in need of reliable, efficient HVAC services!

Review 17 (2025-02-08 - Rating: 5)
I took a chance on calling Copeland as I thought it was the usual scam but it was the best experience I have had. Being a single mom and teacher money is really tight.Jordan was very helpful, knowledgeable and patient. He explained the reasons certain things were happening with my A/C unit. Jordan is true asset for your company. He was also able to provide options and great advice. I will be reaching out to get my services completed with Copeland. You have a forever Customer.

Review 18 (2024-12-11 - Rating: 5)
I cant thank Copeland Home Services enough for the exceptional work they did in my home. For context, my homes heat stopped working on a Thursday. I initially contacted a company I had previously used, but they gave me the runaround all day Thursday and Friday, leaving my family without heat until Monday. When I realized their incompetence, I gave Copeland a call late Monday, and by Tuesday morning, they sent Josh to our rescue.From the moment Josh arrived, it was a complete 180 from the previous company! He greeted us with a warm smile and thoughtfully wore shoe covers before entering our home. Within 20 minutes, he diagnosed the problem and promptly reached out to get the necessary parts. Throughout the day, Josh kept me informed and assured me that they would fix it first thing Wednesday morning.Josh made fixing our heat a top priority and truly took care of my family. A huge shoutout to the entire Copeland team, as it took more than one person to finalize the work needed. They really are the best! Thank you so much for your incredible service!

Review 19 (2025-02-17 - Rating: 5)
Josh from Copeland hvac services came out and diagnosed our unit because our heater went out. He was very thorough with his inspection. Josh found the issue and restored our heat and air just days before temps are expected to drop into the teens. If you live in Dallas and the surrounding areas, I recommend Copeland Home Services. Great guy, great customer service.

Review 20 (2025-01-08 - Rating: 5)
Copeland Home Services is the best for ALL your Home needs! They came out and fixed all 3 furnaces in about an hour! Gage was knowledgeable and also gave me a few great tips in regards to saving on my electric bill! Thank you so much!!!

Review 21 (2025-02-13 - Rating: 5)
What a great experience! Josh came out same day, diagnosed the problem, and had me back running within an hour. I appreciated how he throughly explained the system and what caused the issue. He also talked about preventative measures for it not to happen again. Copeland will definitely be my first call moving forward!

Review 22 (2025-01-14 - Rating: 5)
Jonathan Diamond did an outstanding job servicing and cleaning our dryer vent. Not only did he clean out the vent, but he also opened the back of our dryer to further ensure a clean operating system. I highly recommend his professional service.

Review 23 (2025-01-07 - Rating: 5)
Thanks Copeland for sending Josh to the rescue. My daughter called to say that our heater wasnt working and since Im in CA the fear of what do I do kicks in. I yelped to see who was closet and sent out a feel request.This company got back to me quickly and was very efficient. Josh was sent to the house and went over her home, explained everything to myself and my daughter so we can understand what was needed.He made sure to ask questions so we understood what was needed. I think I needed anything but Josh made sure I got my daughters home up and running and upgraded at an amazing price. So thanks Josh for the speedy service and amazing workmanship.Josh will be our HVAC hero always. I cant thank you enough for putting this mom heart at ease. I was so worried that me not being there I couldnt find people who still care about the work they do. Im glad your company sent you to us.

Review 24 (2025-01-09 - Rating: 5)
We had a wonderful experience with Copeland Home services. We called to have a technician come out and they were very prompt in coming out the same day. James Rain was very professional in evaluating our situation with our furnace. He explained our options very thoroughly. Due to the age of our system (over 20 years) and some dangerous elements in the old unit, we chose to purchase a new unit. Copeland Home Services was able to get it installed that same day since we were due snow and wintery precip the next day. Tech Jonathan Diamond did an excellent installation. Very pleased and would highly recommend Copeland.

Review 25 (2025-01-11 - Rating: 5)
We had a 30 year old furnace replaced, a float switch installed & ducts cleaned. Three super nice guys (James, Johnathan & Caleb) inspected, installed & cleaned our system on a cold January day without heating interruptions (we stayed toasty warm throughout the entire process). A HUGE THANK YOU to Copeland for their expertise and professionalism!!

Review 26 (2025-01-22 - Rating: 5)
Josh and Tim came for a repair call and greeted us upon their arrival. They explained their process of running the diagnostics and then were able to promptly complete the repair in a timely manner. Definitively happy with their Customer Service!

Review 27 (2025-01-16 - Rating: 4)
We have heat and air again!!!A big thank you toCopeland home services.After going through a couple of other HVAC companies and trying to get financed.Copeland got it done,from start to financed, process was really smooth.Thank you, Josh M. for answering my questions and figure out the mess someone else left behind. Thank you both Johnathan, and Sebastian. Arrived on time set straight to work, 6 hours later job was finished and we have heat, just in time for this next cold 🥶 snap.Thank you Copeland home services.

Review 28 (2025-01-28 - Rating: 5)
Josh was the Absolute Best!! He came in and rescued us from the cold. We had been without heat for weeks. I am so grateful for him and Copeland. I would recommend them hands down

Review 29 (2025-02-18 - Rating: 5)
James was very professional and friendly! Detected an issue with preventive check up on A/c unit. Offered affordable repair. Just a Super nice guy! An asset to Copeland Home Services! You need honest reliable services! Call Copeland!!!

Review 30 (2025-02-19 - Rating: 5)
I was very satisfied with the work that was done today. They came in to check out the heater and told me what was wrong and gave me a good deal for it if I ever wanted to replace it and I might just do that. They were a very professional team and they got the job done.

Review 31 (2025-02-14 - Rating: 5)
My mom Deborah just called me with high praises of Jordan. She called later in the evening and he was there within the same hour. She said he was very courteous, kind, respectful, and professional. He was able to fix the problem at NO charge which she could hardly believe. She will definitely be using them again! Thank you for all your help, Jordan!

Review 32 (2024-10-09 - Rating: 5)
Reliable, honest, patient! James is amazing! 😀I hated calling another AC team to my house because I love my current one! But my unit just wouldn’t work right.Within minutes they found the issues and helped me cool the house without ever saying a negative word about my local team.Great communication throughout the entire process. Highly recommend!

Review 33 (2024-12-28 - Rating: 5)
Brandon is a neighbor and as a good neighbor, he stopped by on his way out to work to take a look at my issue. Luckily it was a simple fix and he took care of it in a matter of a few minutes. He was very friendly and explained the issue to me in a way that I could easily understand. I highly recommend Brandon and Copeland Home Services for all your HVAC needs. Thanks Brandon!

Review 34 (2024-11-08 - Rating: 5)
Josh Murray is so totally awesome. He came out and did a thorough inspection of my HVAC system with recommendations and how to take care of things I mean he went above and beyond and really really took good care of me. I highly highly recommend Josh Murray any works for Copeland home services, and I can’t say enough about him. He is totally awesome, knowledgeable, very, very kind, honest, a real blessing to the company.

Review 35 (2025-01-11 - Rating: 5)
Called Copeland AC services this morning , they had availability same day for someone to come out and check it out. Jordan showed up and was very friendly and knowledgeable. Issue was a dirty flame sensor. He showed it to me, took it out cleaned it and put it back. Issue resolved.Great customer service from Jordan. Thanks Copeland AC !

Review 36 (2025-01-10 - Rating: 5)
I would recommend Copeland Home Service for your home needs. They were very responsive and come to check my HVAC system in a very timely manner. The service technician Gage was help freindly and very knowledgeable. He got my system up and run quickly. And explained what the issue was and how it was fixed. Excellent service!

Review 37 (2024-10-01 - Rating: 5)
Brandon and Gage were very helpful and did everything they could to get us the best price. Total cost of the project is outstanding compared to other quotes we’ve received. Unfortunately, our credit is just not good enough for a lower monthly payment. They’ll be checking back with us in 30 days and we hope we’re ready to proceed by then!

Review 38 (2024-11-22 - Rating: 5)
Copeland is the finest, fair priced, caring, and professional repair service in the entire DFW metroplex. You can ALWAYS count on a person with integrity, knowledge, pleasant personality, and dressed for success to show up at your door. They have always been honest, fair, and sometimes giving to me in all my requests for service. Good folks are so hard to find these day, especially ANY contractors! I would suggest that anyone looking to find a company who can meet many of your home needs, to call Copeland and just give them a chance. I trust you will not be disappointed. I have had the privilege of meeting many of the employees and all were just super folks. Josh has stood out of late, as we have spoke and met the last three times I have made a service request. He trouble shot two units for me over in old East Dallas and spent several hours till he had all the answers I needed. When it is time to make the repairs I will request Josh. Fine handsome young man! Copeland is a breath of fresh air in the service industry. They have never disappointed myself or any one else I had referred them too. God bless this company.

Review 39 (2023-11-14 - Rating: 5)
Wow!!! What an amazing experience. From the FREE home diagnostic (unheard of), the no pressure repair or replacement. Thank you Brandon and John. I decided on a complete 2 new Daikin units with furnaces and dampers and so many more options. The amazing crew came out a few days later (John, Luis, Chris, and Brian). Worked through lunch and had my home working smoothly by 3pm. The wonderful owners brought me my paperwork. Now I am a Copeland Home Service customer for life!

Review 40 (2025-02-19 - Rating: 5)
Excellent customer service, showed up in a short notice and on time.Both Josh and Gracie were very knowledgeable and helpful. Definitely I will use them again!!

Review 41 (2024-10-29 - Rating: 5)
The entire team was terrific! New a/c system purchased on Wednesday and installed on Thursday. Josh and Mike gave me all the information that I needed to feel comfortable with changing from 2 a/c units to 1 more efficient new system. The installers (Samuel, Chris and Eloy) were courteous and professional. The entire installation was a long day for the crew. I would highly recommend Copeland Home Services.

Review 42 (2024-12-24 - Rating: 5)
Same day service Josh came early and was extremely friendly and professional. Fixed my heating issue and made us feel like we were getting the family treatment. I Highly recommend giving them a call.

Review 43 (2025-01-07 - Rating: 5)
Copeland Home Service has been absolutely great! If you are looking for a local team we highly recommend. Our technician was Jordan and he was very informative, provided helpful tips, and easy to work with. Highly recommend!

Review 44 (2025-01-22 - Rating: 5)
Electricians did a great job installing my ceiling fan. Crazy high, they showed up with a tall ladder and swapped out my fans. Looks great, works great. Will use them again.

Review 45 (2025-02-04 - Rating: 5)
Tim was professional and friendly. He arrived on time and diagnosed the problem and prepared a quote, and ultimately fixed the issue! He did make some upgrade suggestions which I did opt for some, not all, but it was no pressure and was able to make a decision based on my budget and priority level. Thank you to Tim and Copeland Home Services

Review 46 (2024-04-19 - Rating: 5)
Upstairs air went out yesterday 78 when the unit was calling for 70.... Something wasnt right! Called Copeland and they gave me a couple options. They were more than willing to come out immediately last night or today! Their willingness to offer after hours was refreshing! Our upstairs unit cools the teenagers-so we elected for next day! John was prompt as promised and Immediately discovered the issue. Easy fix! Friendly professional and above and beyond. Thank you

Review 47 (2024-11-27 - Rating: 5)
I am so thankful for Copeland. James was knowledgeable and super professional. He came through assessed the problem and quickly fixed my air conditioner issues. I will be using Copeland again. Thanks again James and Happy Holidays. 5 star service.

Review 48 (2024-11-13 - Rating: 5)
I booked them through a Facebook ad and I was skeptical at first. They immediately responded to my instant message and booked my appointment within 10 minutes. James showed up within the 2 hour window, he was very pleasant and knowledgeable. As it turns out it was a routine maintenance issue that he fixed for no charge and showed me how to fix it should it happen again. I highly recommend them and believe they will be my go to service going forward.

Review 49 (2025-01-22 - Rating: 5)
I want to thank Josn and Tim they just left my home and they did a wonderful job. My family and I were freezing and these two came to the rescue. Two big companies came by and diagnosed my issue with my unit wrong and tried to get extra money from me. Copeland came and told me what the real issue was. I am so thankful for this company !!

Review 50 (2024-11-06 - Rating: 5)
Caleb was AWESOME! He is always nice and professional! I give him 5 stars for being efficient and giving answers to all of my questions and the company as a whole 5 stars as well for good customer service and hiring good people! Thank you Copeland!

Review 51 (2024-10-16 - Rating: 5)
We have been with Copeland for a few years now and we love them. They are honest and the monthly maintenance package has saved us so much money! Jordan was the last tech we had and he was a sweetheart! You want honesty and someone that wont rip you off go with these guys!

Review 52 (2024-11-02 - Rating: 5)
We are extremely pleased with Copeland Heating and Air!We made our first contact on Wednesday afternoon. 2 hours later Josh Murray arrived to assess our two HVAC Systems which were down.. He returned on Thursday morning to finalize our purchase of two new systems. The installation crew arrived Friday morning. WOW!Josh Murray is friendly, professional, honest, prompt, knowledgeable and courteous. He worked with us to find the HVAC systems that would be the best fit for quality, reliability and affordability for our needs and price range.The installers were prompt, courteous professional and efficient. A crew of 4 arrived on time at 8 in the morning and left at 3:30 in the afternoon after units were installed, tested and running.👍

Review 53 (2024-11-20 - Rating: 5)
We used Copeland Home Services on our previous home and they did an amazing job.We recently just moved and we knew who we’d be calling to add electricity for our hot tub and generator.Jordan was on time and made some great suggestions on what would be the best route to go.Couldn’t be happier with the services provided!!

Review 54 (2024-10-10 - Rating: 5)
Zach came out and figured out the problem pretty quick on my condenser. My unit is 24 years old and still going, the problem wasn’t in the unit itself but a loose wire on the disconnect. The best part is he didn’t charge me which is unheard of. I can tell you when my unit finally kicks the bucket I will be calling him back to replace it. Zach was very professional and very knowledgeable of what he was doing, it’s hard to find great customer service but Zach nailed it. Thanks Zach, you did a great job.

Review 55 (2024-10-29 - Rating: 5)
I called the Copeland A/C and they arranged for technician to come out the same day. Mr. Josh was true to his word and work. The thermostat unit was over 35 years old. I didn’t think it could be replaced. However, thanks to Josh and his service he was able to do the great job in replacing it. Thanks. Copeland is dependable and reliable.

Review 56 (2024-11-20 - Rating: 5)
Jordan Trujillo and associates were simply Outstanding. They arrived early, displayed excellent workmanship and double checked to make sure that I understood every aspect of the job. I have a hearing disability and they made sure that I understood everything that was said.

Review 57 (2024-12-30 - Rating: 5)
My experience was excellent customer service with Josh and his sidekick!! They came, the saw, they explained it all! Thank you for your time and patience with us.

Review 58 (2025-02-25 - Rating: 5)
Josh, the very friendly and helpful Technician came to my home early in the morning and quickly found the problem, which was very minor, and after less than 30 minutes , the heating system got back to normal. To my surprise, he did not charge me anything. Thanks Josh and Copeland , I gave him and Company 5 STARS and definitely recommend the Company to everyone.Chuck PhamHurst, TX

Review 59 (2024-11-30 - Rating: 5)
The problem I had was pretty small and they didn’t charge me anything. Not even a service call fee. They are really honest and great company. I will keep using them. This is my new company I will start calling for my A/C and heating, and even plumbing issues. They are GREAT!!

Review 60 (2024-11-07 - Rating: 5)
Updated : Honest feed back. Had issues with my AC unit not cooling off some zones, I thought it was a zoning issue but it was not. The first set of techs came out and stated bad coil and possible bad compressor. Coil ordered and second tech came out and would not replace the coil due to the compressor being bad. Ordered compressor. Second tech came out again with both parts and replaced. So far two weeks no AC, we are using spot coolers. Second tech had two in his van, extremely nice guy. Got cold air but still a zoning issue. Called and third tech came out, 5 minutes if that, troubleshooting and blamed it on the duct work. They left. Called again a few days later, fourth tech. Did some adjusting on the zones, told to call back if not better. Not better, Called again. Fifth tech came out. Actually listened to what I had to say and resolved the zoning issue. Side not, after the fourth tech came and going and on the morning of the Fifth tech coming out. I went to the attic and first thing I noticed was the damper motor for one zone was not connected to the damper. Informed Fifth tech. So about three or so weeks finally AC in all areas of the house. Big thanks to tech all the techs imvolved!

Review 61 (2024-09-26 - Rating: 5)
If anyone is in need of air conditioning services call Copeland Home Services. This has been the best service experience I’ve had in 5 years.My Sevice technicians Josh and Jordan wereabsolutely amazing. They checked out absolutely everything under the house and in the house and diagnosed the problem with my air conditioning ducts. The price to fix my ducts properly is truly a fair price. So glad I saw Copland Home Services ad on facebook. I feel blessed that Josh and Jordan came to my home and did an excellent job.These are two upstanding young men.This is who I will be calling for all my air conditioning needs from this day forward.Thank you so much Josh and Jordan I pray all the best for bothof you. Thank you again for your service.Sincerely Gloria Jones

Review 62 (2025-01-23 - Rating: 5)
Had heat and power go out 2day. Had electrician come out ,said l needed HVAC guy. Called Copeland,and Jordan came out. I thought, hes young,l need someone seasoned. Turns out it was electrical.One leg was not working outside. He advised Oncor come out. He prevented a house fire.Oncor shut off the power. Wires had been sparking and burned outside the box. Highly recommend this group. Cancelling my home shield warranty.

Review 63 (2024-10-16 - Rating: 5)
Copeland installed a whole new unit along with cleaning the air ducting in May. Its been about five months wince then so it was time for the preventive maintenance check of the system.Caleb was the technician who came out. He arrived promptly and on time. Caled was extremely courteous, professional, and informative. He answered all of my questions and shared readings and specs with me. He tested the AC and the Heat.Caleb provided a Great Customer Experience. I will recommend Copeland to everyone and will always use them for my homes HVAC, ELECTRICAL, and PLUMBING needs.

Review 64 (2025-01-07 - Rating: 5)
I recently had a problem with my AC and called Copeland. They are very professional from the minute, they answered the phone, isolating my problem quickly, and fixing it At a reasonable price. Brandon was very professional And I wouldn’t think of using another company other than Copeland.

Review 65 (2024-12-12 - Rating: 5)
A service call was made to my home tocheck the heat on 11/27/2024. I was informed at that time there were carbon monoxide issues, and basically needed a new furnace. I went to turn the heat on 11/30/2024 to discover that it would not come on at all. I spent days online searching for an HVAC company to come out to my home for a second opinion, and I came across Copeland Home Services. I chose to contact Copeland Home Services because of the great reviews customers had given them based on their ability to assist some at no cost. On 12/6/2024, Brandon Copeland, and Michael Wallen came out, checked the system, made the minor repairs, and within minutes the heat was working! They both fully explained the repairs that were made, reassured my family there were no carbon monoxide issues, and recommended future repairs. Thank you Copeland Home Services for coming out, I will definitely contact you again, and definitely recommend you to anyone looking for an HVAC company. May God bless your company, and continue being a blessing to others!

Review 66 (2024-10-31 - Rating: 5)
As always, excellent service; just wish I didnt have to keep calling you so much on this heat pump(purchased and installed from a vendor no longer in business); Caleb diagnosed and fixed the problem pretty quick, very happy with Copeland, highly recommend

Review 67 (2024-12-12 - Rating: 5)
The appointment was easy to make. The technicians came on the promised time. They gave a correct diagnosis of my HVAC problem and the estimates for the needed repair.Thank you very much.

Review 68 (2024-08-23 - Rating: 5)
First time I had Copeland out and was extremely satisfied with the service I received. Jordan my technician was on time, explained things very well, and all in all did a great job! He definitely needs to be commended for his attitude and work ethic. This will now be my go-to place for home services and I will definitely spread the word to friends and family, due largely because of Jordan.

Review 69 (2024-09-14 - Rating: 5)
Zack Remillard was so so knowledgeable and thorough. He asked what was going on with my system and checked all the possible issues and was super detailed, he even waited around to see if the issue was still there. Zack went over and beyond the call of duty. He did an excellent job!! Zack is great technician to have on your staff!! Keep him. Thanks so much Copeland for having such amazing team members!

Review 70 (2025-02-11 - Rating: 5)
Josh and Gage did an outstanding job at my house. They were very professional, polite and honest about everything. Enjoyed their company and service.

Review 71 (2024-09-26 - Rating: 5)
Copeland is legit!! I am so thankful I found them. My A/C went out and the company that installed it 3 years ago (Longhorn) was going to cost us upwards of $250 just to come out and diagnose the issue. And they were going to make us wait 3 days in the heat of Texas!! I called Copeland—they came out for free (since it was our first time) and they came out within an hour or two of my call!! Caleb, Alex, Sam, and Vincent were all great to work with! While I was sitting here writing this my kids came up to me and said make sure you tell them Caleb was awesome! 👏

Review 72 (2024-11-27 - Rating: 5)
Jordan & Chris came & trouble shot my system. They could have stopped at the first problem they found which would have cost me quite a bit to repair. However, looking into the issue further, they were able to resolve the problem with some diligent in home repairs & reprogramming; saving me considerably.

Review 73 (2025-01-21 - Rating: 5)
Danny was so nice and professional and got the job done! Thank you so much and we look forward to having you come out as our service tech when needed moving forward!

Review 74 (2025-01-03 - Rating: 5)
Josh and Gage are freaking awesome. They were able to explain to us our options and walk us through everything. 10/10 I would definitely recommend.

Review 75 (2024-11-14 - Rating: 5)
Copeland is the best I had to reschedule my AC unit checkup and they were very accommodating and when I called them back for a new date they sent the technician Josh who inspected the inside and outside units to make sure I’m ready for the winter months. Thank you Copeland team for your continued professionalism one happy customer here 😊

Review 76 (2024-12-04 - Rating: 5)
Danny did an excellent job. He diagnosed the issue, got the part and installed quickly. I would definitely bring him back for any other needs.

Review 77 (2024-10-02 - Rating: 5)
The guys were great they took pictures showed us everything that needed to be done. Unfortunately, we can’t afford it at this time and we don’t do financing. We’ve always been cash people, but I would recommend them because they seem very honest and they know what they’re doing.

Review 78 (2023-01-05 - Rating: 5)
Chris and Louis are amazing! They took a 30 year old system out and replaced it with brand new AC/Heating units. They did a total professional job and left my house cleaner than it was before they started. Thank you to both of you and Coplands! Highly recommend to anyone wanting to live stress free through our Texas seasons.Geoff & Tabby Mcalister

Review 79 (2024-11-22 - Rating: 5)
Josh is an expert! He did check our HVAC after a scary alam I had in the morning due to a heat mode set up. No issues, no fire and he carefully checked if systems are working fine. Very responsive and attentive to details, and he worked extra miles just to get things done. 2 Thumps up for you Josh!

Review 80 (2024-09-20 - Rating: 5)
9/19/24 Gage was very helpful & John on getting us approved & setup time for installation of new unit. Thank all very much. 9/20/24 They just finished the job & everything was great.

Review 81 (2024-08-12 - Rating: 5)
We needed some fans, a couple of lights installed, an additional outlet installed, and the necessary electrical connections. Jordan came out and gave us an estimate and we scheduled the work to be done. Jordan came back today to do all of the installations and his work is excellent. He completed all of the jobs in a workday and was very careful and meticulous with his work. We highly recommend Copeland Home Services.

Review 82 (2025-01-10 - Rating: 5)
Josh was very informative and very helpful with my HVAC issues. Was also fast to make it to my house. Will be using Copeland for future issues at my home.

Review 83 (2024-08-31 - Rating: 5)
A few months back I made a note about Copeland Home Services after seeing their Facebook ads which resonated with me. This past week my A/C went out on my 3 year old unit. I called a company I had used before. The tech misdiagnosed the problem as a failed compressor - $2750 to fix. Seriously, $2750 to switch out an under warranty compressor which is price gouging. He was also rude to me when I told him I wasnt moving forward, that Id get a second opinion especially since the unit was so new. I contacted Copeland - they present themselves as a kind and honest company. James Rain came out and he was great. The problem was a simple failed capacitor. Compressor is fine! My system was back up and running within 20 minutes of James arriving. Professional, fair pricing, knowledgeable, kind. So grateful. Highly recommend Copeland Home Services.

Review 84 (2025-01-07 - Rating: 5)
Copeland was really there when I needed them! The ladies I spoke with in the office were so professional and were able to answer my questions. They were quick to reply back with a call or email when they said they would be. Couldnt have ask for better service! Thank you so much!!!

Review 85 (2023-05-09 - Rating: 5)
Brandon Long came into check out our AC Unit. He was courteous and explained everything that was going on with our system. He also let us know what needed to be fixed. Highly recommend them. You can expect someone friendly and respectful of your home to come in and give you some words of relief knowing that you called someone you can trust!! Thank you!

Review 86 (2024-09-15 - Rating: 5)
Zack Remillard just came out at 9pm after our Unit stopped working, was AMAZING, and super professional. I told him we have little kids and he fixed the problem quickly at an amazing price too!! Will 100% ONLY be going with them from now on for my HVAC needs and suggest everyone else should too!

Review 87 (2024-08-10 - Rating: 5)
Third time for me to have Copelands out for service. (Rental plus my home). I usually dont like leaving reviews but in this case again they did a great job service was quick called them last night they were already out here today air conditioners back up and running they gave me a lot of helpful information on what I need to do next. No pressure trying to sell me anything just explaining how the units were and what would be best future-wise. I have recommended them to a couple of my friends whove also used them have been quite happy. Thank you Ryan for getting the air back on.

Review 88 (2025-01-19 - Rating: 5)
Copeland home services was offering free help to anyone tht was having AC issues on Facebook n June of 2024. Kinda too good to b true but I snt a msg anyway b/c my AC was had an issue. Thy came out didn’t charge for the svc call & told me Wht was going on & the repairs were reasonable. Lifesaver!!! Recently called thm b/c I had questions about my unit, Copeland came out, helped me understand how my unit wrked & waved the svc call fee. I like Copeland, thy were & r very professional ppl. I took thm at thr word n thr original advertising, tht thy just wanted to help & thy delivered. Evry business do business for the purpose of making money & a profit. With tht said, my experience w/Copeland is tht thy r more ppl driven than money. Very satisfied customer. Thks Copeland ❤️ Ms Charmain

Review 89 (2024-10-04 - Rating: 5)
Caleb and Michael did an excellent job. Caleb is very knowledgeable about his work. He articulates very clearly of the work he completed and the necessary recommendations. 5 stars all the way.

Review 90 (2024-10-07 - Rating: 5)
Dispatch called and let me know that the tech was stuck at the first service call and if he could arrive later than the estimated time was ok and did not interfere with my plans.James, the tech, came out and found the reason for my issue within minutes of arriving and told me the options I had and what the best option would be for my unit!Thank you guys for the updates and quick service!

Review 91 (2024-04-12 - Rating: 5)
Chris and Sam did a wonderful job getting me ready for the summer in Texas. Everything is all shiny and new and blowing cold air! Thank you Copeland Home Services.

Review 92 (2024-10-11 - Rating: 5)
Just had an HVAC tune-up done by Jordan. He did a great job and explained everything he was doing very well. Looking forward to many more good experiences with Copeland!

Review 93 (2024-09-11 - Rating: 5)
James and Jordon were professional and courteous. They quickly diagnosed the problem and offered solutions and options for moving forward. I appreciated their desire and willingness to provide professional insight into making the best choice for correcting our problem.

Review 94 (2024-07-16 - Rating: 5)
All I will say is Gage and Matt were absolutely outstanding. Their customer service was exceptional. They came in and knew exactly what the problem was right away. They were so friendly to my family and my dog. I only want them to come work on my unit. I trust them completely… thank you guys for an outstanding job!! I’m very impressed with them. They make a wonderful team!!

Review 95 (2024-07-19 - Rating: 5)
Had some A/C issues and contacted Copeland this morning and they were able to get me an appointment right in. They schedule me for 12pm-2pm. I received a tech letting me know the technician was in route. Bryant and Matt should up which they were very professional. The walked me through the process. Fixed the issue that was going on. The guys did a great job and maintained professionalism throughout the process. Will be recommending this company to family and friends.

Review 96 (2024-08-12 - Rating: 4)
Zach is a solid tech. Identified a capacitor problem quickly and replaced it easily while explaining everything he did while doing it. It’s on the pricier side for repairs ($300+ for a capacitor which is the only reason why it isn’t 5 stars) , but I was happy with what they did considering my own lack of AC repair knowledge and Zach’s readiness to answer all my questions on servicing the AC unit. Signed up for a year of their maintenance discount plan and cleaning service and will see how that goes.

Review 97 (2024-08-10 - Rating: 5)
Copeland Home Services came to our house, diagnosed our issue, and fixed it very quickly. We were highly impressed by their knowledge, professionalism, and speed. Zach R. was our technician and he was the best HVAC personnel we have ever worked with. We highly recommend this company and make sure to ask for Zach!

Review 98 (2024-10-23 - Rating: 5)
James was SOOOOO helpful. Gave me much appreciated information. He resolved my problem, which... thank the Good Lord, was minor. But got me pointed in the right direction. I would recommend James & Copeland to everyone. 💯

Review 99 (2024-10-07 - Rating: 5)
James was able to assist in troubleshooting a thermostat configuration issue. And true to their word, since nothing was broken, they did not charge us a dime. I will definitely take all my future business to copeland!

Review 100 (2024-08-10 - Rating: 5)
He came out to do a water heater drain and clean service, but because the water heater is to old he said he didnt want to mess with it because it can cause it to leak or mess up which I appreciate that honesty. He was super nice and friendly.I also had an ac installed in the same day. Those guys were also super friendly and efficient. It took pretty much most of the day and they didnt even stop for lunch. My Dads house is cooling off nicely. Thanks you again for wonderful, quality and friendly service. I would highly recommend this company for any of your home needs..

Review 101 (2024-08-26 - Rating: 5)
As I sit here FREEZING in my kitchen typing this!!! 🥶 😁I called Copeland for a free evaluation at around 3:30 pm. They had someone at my door at 5:00 pm the same day. My blower motor had gone out during the HOTTEST month of Summer!!! I could either pay for that repair and continue to patch up my 14 year old unit, as Id already replaced the blower motor 6 years prior and had another scare 3 weeks prior when my unit just stopped due to air flow issues, or I could just bite the bullet and replace my entire system. James and Josh were so pleasant, kind and they seemed honest. I felt comfortable and happy to move forward with the new install. I didnt feel pressured at all. I got approved for financing with a few minutes and by 7:52 the next morning the crew was in front of my house ready to install my new unit. The workers were singing while they worked. I had Alexa to play the same music they were singing and they worked happily and efficiently to restore comfort to my home. 4 hours later NEW cold air was flowing through my vents!!! Ive had 3 different companies try to HARD sell me a new system in the past 6-7 years and I didnt need one at that time. I always gave them a HARD NO. My system had been working just fine. Copeland came to my home to give me a free evaluation when other companies charge a fee for that. I NEVER felt pressured to buy anything!!! That act and their overall integrity made me a customer for life!!! Thank you Copeland. Keep providing good, honest customer service!!!! I love my new 4 ton 15 seer unit and my free thermostat!! I just tell Alexa to lower and raise my temperature whenever I want!!!! Copeland, yall can have all of my business!!! Plumbing, AC, Electrical... whatever!!! Lol!!!

Review 102 (2024-08-19 - Rating: 5)
Definitely would recommend Copeland Home Services! The turnaround time was amazing - Zack came out same day, diagnosed the problem and came back out the next day and fixed our A/C units. High quality and fast service - they love and prioritize their customers.

Review 103 (2024-10-07 - Rating: 5)
James Rains, tech, just came out to do a once over of HVAC unit. Very professional, no pressure, very informative. Great guy and great service! We will be using the company in the future for needed repairs, upgrades or replacements! Thanks! Q

Review 104 (2023-06-24 - Rating: 5)
They stood by everything they said….a storm rolled in and delayed the appointment, still came out afterwards in the evening on the same day (Friday) very professional!!Rare thing… very trustworthy too!I never felt like I was going to be scammed.Brandon, Dennis and Curtis thank you being true to your word…..

Review 105 (2024-10-16 - Rating: 5)
James came out and was amazing. I am a caregiver and need my ac unit and he got it to quit freezing up free of charge even told me how to prevent issues between services as hectic as my house is he was a life saver for sure. Will always call Copeland back

Review 106 (2024-11-08 - Rating: 5)
I once again had to turn to this company to replace my entire system. They did an amazing job through the entire process. John diagnosed, Brandon helped get me a good deal with financing, and Chris worked hard for 2 days installing the system. This entire process was 3 days long and we are back with heat and a new a/c system with 1 year free maintenance. I will be recommending this company to everyone I know.It never fails Copeland is just an amazing place to do business with. So it was time for my season maintenance and Josh with his side kick Brandon (looks Asian but isn’t-just so people know it is a different one from my previous posts) came out and did a great job. They even took their time to play with my fur babies and have a conversation with my kids. This company is so family oriented and willing to help when things get crazy.

Review 107 (2025-01-17 - Rating: 5)
My technician Jordan was very friendly and polite helped me locate my problem and I appreciate Copeland professional attitude. Thanks so much and I will be calling them next time for service.

Review 108 (2025-02-24 - Rating: 5)
On February 24, 2025, Caleb came out for a routine maintenance service.He did a great job and explained everything to me. He was kind, professional and respectful. I really love Copeland and highly recommend them.

Review 109 (2025-02-10 - Rating: 5)
These guys are quick, efficient, and very easy to work with. Having met Brandon randomly and now utilizing his service, it is clear who we will be calling FIRST from now on.

Review 110 (2025-02-25 - Rating: 5)
Thank you so much to Brandon and Tim for coming out to check on our grooming salon. Y’all are amazing.

Review 111 (2024-06-21 - Rating: 5)
Caleb Trammel from Copeland’s Home Services just provided us with a FANTASTIC HOME VISIT to give us an estimate on removing an old light fixture that caught on fire and replacing with a new one. On a scale from 1-10, with 10 being EXCELLENT, We give Caleb a 20!!! He was friendly, personable, and knowledgeable. I am on bedrest due to Multiple Strokes. Caleb is a “ robust Gentleman”. He offered to bring a 7 foot tall Elvis Statue from my garage into My formal Living Room area. He asked if there was anything that he could help us with before he left for his next call with Copelands. It was WONDERFUL TO MEET SUCH A WONDERFUL YOUNG GENTLEMAN who assisted 2 Elderly (71 and 72 y.o) people devastated with severe disabilities. He is surely an asset to Copelands and I will be using Brandon Copeland in the future to replace my light fixture and Air Conditioning needs just because of people like Calc Trammel.

Review 112 (2024-08-22 - Rating: 5)
The experience from the initial call to the visit was 🤌🏾!! All 50M of our questions were answered and there were no pushy up-sales. Caleb and Jordan were the techs sent to our home: timely, professional and explained everything they were supposed to do according to what WE requested and provided a thorough debrief once they completed the work. No surprises at the end. Couldn’t have asked for a more pleasant and professional experience!! Thank you CHS!

Review 113 (2024-09-17 - Rating: 5)
Highly recommend! Josh the technician was very friendly, professional, and explained everything he was doing and answered all of my questions. Very knowledgeable! Great service and will definitely be using them exclusively!

Review 114 (2024-08-29 - Rating: 5)
Seamless experience with Copeland to replace our A/C system. From Josh to everyone at the office and the install team they were courteous friendly and professional. I would recommend Copeland to anyone needing a honest trustworthy company. Thank you all again

Review 115 (2024-05-07 - Rating: 5)
We are very happy with the service we received from Copeland. Brandon was great when he came out and gave us the estimate and then worked with us to secure financing we were comfortable with. Jonah and his crew were amazing, often working late but always with smiles. They installed a french drain for us which was no easy task. Our yard would flood during rainstorms and we have two big trees that have roots that made digging very hard for the workers. They never complained though and were all very friendly. Jonah was also very knowledgeable, polite and professional, making us feel like we were always in good hands. He explained everything to us and was always so patient with our questions.

Review 116 (2024-07-12 - Rating: 5)
Caleb was absolutely the best all the way around! Although we couldn’t repair our unit at this time he was very gracious and explained everything. He was such a positive light! Very knowledgeable, personable and caring! I will recommend this company to anyone and everyone! When we can repair our unit - we will definitely be using Copeland!

Review 117 (2024-08-22 - Rating: 5)
Zach, Came out to check out my unit and he explained everything he did to me in detail. I was not charged a thing for his services . I live in Garland and he came all the way from McKinney free of charge. This is truly a blessing , they are a blessing for helping all of us. May your business continue to grow.God bless you all!

Review 118 (2024-11-14 - Rating: 5)
Great experience. Jonathan was polite and clean. The team was very conscious and respectful while working.Would certainly recommend in the future.

Review 119 (2024-07-24 - Rating: 5)
A huge thank you to Jonah and Josh for assessing our AC unit and diagnosing the problem and Alex and Eloy for installing our new unit. They were all kind, professional, HONEST and there was never a hard sell. If you want honesty, integrity and a job well done Copeland Home Services are the people to call! Much appreciated!

Review 120 (2024-08-18 - Rating: 5)
Caleb was our tech he came out on Sunday afternoon was here for about 5 minutes found the problem and had the AC up and running 10 minutes later. Im so pleased with him, he was polite and courteous and stayed to make sure there were no more problems. 5 stars ⭐⭐⭐⭐⭐

Review 121 (2024-08-07 - Rating: 5)
Had a wonderful experience with Alex and Eloy. They did our A/C unit and worked on the furnace in the attic. It was 120 -130 degrees in the attic and they kept going the whole day.They also came upon many issues such as filter for the return plenum not having access and found a solution for it.There ability to find solutions on the fly made this A/C replacement seamless. Highly recommended !

Review 122 (2024-09-17 - Rating: 5)
The gentleman that fixed my AC were professional and quick. Very nice and kind. There prices were less than other companies. I would definitely recommend them.

Review 123 (2024-09-03 - Rating: 5)
The service technician was very knowledgeable and personable! He explained things very well! I would recommend him anytime to anybody! He knocked it out of the park! On a scale of 1-10 I give him a 10+++! Excellent! Jordan was great!

Review 124 (2024-07-30 - Rating: 5)
Brandon and John rescued the day after my AC broke! They were able to make an after hours call and and were at my house in less than an hour. They made sure to explain everything to me in a manner that I could understand, and were very courteous and professional. The job was done in no time and all has been restored! I will be using Copeland Home Services from now on!!

Review 125 (2024-11-29 - Rating: 5)
Danny was very helpful and explain everything he was doing. Quick service and glad they were able to come out so quickly.

Review 126 (2025-02-12 - Rating: 5)
Josh and Gage were excellent and walked me through everything that needed to be done. Would definitely recommend for A/C work!

Review 127 (2025-01-07 - Rating: 5)
If you need anything HVAC related I highly suggest copeland home services they are very professional ,knowledgeable and friendly! I would recommend Josh Murray every time!

Review 128 (2025-02-08 - Rating: 5)
Tim did a great job. Probably the most pleasant of all the techs that have visited, although they’ve all been nice. He did a thorough job of maintenance and gave the system a thumbs up! Thanks Tim.

Review 129 (2024-11-12 - Rating: 5)
Josh Murray was very knowledgeable and professional in his work, and was open and honest in our discussions about our aging system. I look forward to using Copeland Services again.

Review 130 (2023-08-09 - Rating: 5)
Scheduled an appointment for three small issues with the AC. Technician showed up in the time frame, very polite and helpful. The quote was reasonable and completed in less than an hour. I highly recommend this company!

Review 131 (2025-01-11 - Rating: 5)
Josh was excellent in assisting me with knowledge about my HVAC unit, I definitely recommend Copeland Home Services.

Review 132 (2024-07-07 - Rating: 5)
Rave review for our technician Josh Murray who came out to check out our A/C that was blowing hot air. He did a thorough inspection of the system and was able to give us a short term fix. He even went so far as to check the warranty on the unit and walked us through the repair process step by step and gave us 3 options to choose from. Great guy, and great company! 10/10 would recommend!

Review 133 (2024-07-20 - Rating: 5)
Caleb just came to my home, and he was fantastic. He had to overcome a technical issue on his side to make a diagnosis, but once he did my home was running cool. Thanks to Caleb for his fantastic customer service, and thanks to Copeland for the free fix! Will use again.

Review 134 (2025-02-24 - Rating: 5)
Called Copeland for some outside electrical work that included some minor trench work! They identified the problem and immediately came up with solutions to fix the problem! Work staff was very professional and considerate! I always consider Copeland my go to for plumbing, air conditioning and electrical work!

Review 135 (2024-08-17 - Rating: 5)
I normally do NOT write reviews because of personal reasons but I needed to give credit where Credit is due, after seeing the information about Brandon on Facebook I decided to reach out, I wont go into every detail, the main thing is the technician that came out was Ryan, he was a blessing, I had already paid another company in April to come out to complete a service check but sometimes you just had to go am extra mile, Ryan was very honest, a pleasure to fellowship with and a blessing to meet. I am glad to have experience such integrity which is hard to find these days, we MUST keep praying that God will give us his children, honest people.

Review 136 (2024-08-08 - Rating: 5)
Gage and Jordan are simply amazing. They were professional, courteous, and educated me on the services needed to ensure my HVAC was in top top shape! They deserve a raise and bonus! Copeland Home Services is highly recommended.

Review 137 (2024-10-25 - Rating: 5)
In this day & age, it is so refreshing to have such good service. I took a chance on Copeland & those two guys were so professional. I trust them totally and will be a lifelong customer.

Review 138 (2024-05-24 - Rating: 5)
Chris was excellent, communicated the process of removing the two inside air movers and outside compressors and replacing each with the new units. Chris and his partner worked very hard, up and down the attic steps numerous times removing the old equipment and bringing in the new, completing the project timely and even helped program my phone to the new thermostats. They wore boot covers each time in and out, They cleaned up everything when done, I am extremely satisfied with their work and would highly recommend them if you need your ac units replaced or repaired. Thank you Chris.

Review 139 (2024-10-31 - Rating: 5)
Excellent customer service, professional (no high pressure sales) and provided deliverables as agreed upon. Would highly recommend Copeland Home Services for any a/c repair/installation needs.

Review 140 (2024-07-10 - Rating: 5)
I had to text come by today to check my AC out because it was acting weird. They adjusted my thermostat upstairs and checked out my Freon. They were fantastic and I asked him how much do they he said was free. I took there business card if I could ver need some one again I will call them.also the lady who set up the appointment was fantastic great Company

Review 141 (2024-09-30 - Rating: 5)
Honest and genuinely wants to solve your problems! One of the most passionate owners Ive met whos not interested in taking advantage of their customers! Thank you Copeland Home Services for being a gem in the Rockwall, Heath, Fate, and Royse City area communities for all of your HVAC and Electrical needs!

Review 142 (2025-02-07 - Rating: 5)
Josh was very professional and they brought in coolers immediately to make our home comfortable until our new unit got installed. I highly recommend!!

Review 143 (2024-06-05 - Rating: 5)
Zach came out because my ac wasnt cooling properly. Found that the thermostat was bad. He had to diagnose poor wiring from the last company that worked on the system. Everything works great now. Got signed up with their service plan. I highly recommend it. Already saved me money. Good company. Great employees

Review 144 (2024-09-07 - Rating: 5)
My AC was not cooling properly and I had a feeling it was time to have a new updated system put in. I called Copelands and they came out immediately to help figure out the issue. John was knowledgeable and explained that my AC was needing to be replaced, I was worried that we would be with out cool air for days but Copelands installed a new system right away and got us back up and running in no time at all. I highly recommend this company to anyone! Thanks again John and the entire Copelands crew!

Review 145 (2024-11-26 - Rating: 5)
Technician was very Respectful, Knowledgeable and Helpful. Preferred to have him come back to do the maintenance on our heating or cooling. Not sure if the office communicated with him about being here yesterday because he didn’t know that. Day late, but it got done.

Review 146 (2024-08-19 - Rating: 5)
I’m forever grateful for Copeland home services! They had one of their technicians Zach come out and figure out what exactly was going on with one of our ac units. We had already spent hundreds of dollars for different companies that couldn’t tell us what exactly was wrong with our units but Zach was able to diagnose the issue within an hour.

Review 147 (2024-09-28 - Rating: 5)
Zach was amazing and very knowledgeable, he quickly figured out what the issue was, and we were able to get the AC fixed within minutes.

Review 148 (2024-12-12 - Rating: 5)
Copeland is always excellent. They are extremely professional, honest and always do a great job! Highly recommend.

Review 149 (2024-11-01 - Rating: 5)
Josh was very helpful and thorough helping me with my air conditioning issue. He is trying diligently to help us finance a new unit.

Review 150 (2024-07-27 - Rating: 5)
Samuel was very polite and friendly. He took his time repairing my Ac unit. He worked clean and organized. After he finished he made sure the Ac unit was running correctly and made sure my home was cooling before it he left. I would recommend Copeland and Samuel if you should have any problem with your Ac unit. Thank you Samuel and Copeland!

Review 151 (2024-12-30 - Rating: 5)
Can’t say enough about the professionalism and timeliness of the service technicians. Arrived when they said and got my unit running! Highly recommend!

Review 152 (2025-01-17 - Rating: 5)
Gage is amazing. Super fast and straight forward. I HIGHLY recommend if you need anything ask for him.

Review 153 (2024-09-05 - Rating: 5)
Zack was awesome!! My house is older and has obviously been reconstructed in weird ways. But he found a way to clear the line which was blocked and dripping through the soffit. Definitely will have Copeland come back!! Even looking at the service plan!

Review 154 (2024-09-20 - Rating: 5)
James was absolutely great !!! Kept me In the loop with everything he was doing. Very honest and on time. I believe I found my new ac company !!!

Review 155 (2024-10-30 - Rating: 5)
Mr. Zack explained everything to me as he was working on the on my AC unit the way that I would understand it thank you for your service. 10-30-2024 on this date Mr Michael and his partner came out and checked everything out and explained everything to me that needs to be fixed or replaced in a way that I understood it and I really appreciate him and the company thank you 🙏🏾

Review 156 (2025-01-23 - Rating: 5)
These technicians are great! Very competent people, nice, respectful and honest! Thank you James and Gage from Copeland!

Review 157 (2024-11-03 - Rating: 5)
Josh was so quick in diagnosing my HVAC system issues. He took care of the repairs completely and kept me informed every step of the way. He was pleasant to work with and I look forward to a long relationship with Copeland services. Josh was amazing and put my fears to rest

Review 158 (2024-05-09 - Rating: 5)
Brandon came out and got my unit working fast and showed me all the things that needed done or things I can do to improve things. I really appreciate the honesty and reasonable prices they have. I’ve had other companies come out and charge me triple the amount I was charged for the same service for today. I will definitely be using Copeland home services again! HIGHLY RECOMMEND!!!

Review 159 (2024-08-25 - Rating: 5)
In a word, AWESOME! Vincent with Copeland h services was here in less than an hour on a Sunday in 100 degree temperature to get my A/c back up a. Running! SOLID service with amazing speed, focused on attention to detail. Highly recommend!

Review 160 (2024-11-13 - Rating: 5)
Josh is Very knowledgeable. Kept me informed and easy to talk to. Better keep him. The good ones like him are hard to find.

Review 161 (2023-12-13 - Rating: 5)
I called Copeland for an electrical issue in an upstairs bedroom. Brandon called ahead of time and showed up looking professional and friendly. Very knowledgeable and was able to diagnose the bedroom light fixture! Also, offered and inspected entire home electric inspection. Found some faulty circuit breakers. Thank you again for the quick call out!

Review 162 (2024-11-21 - Rating: 5)
Friendly service. Came when they said they would. I believe his name was James. Great customer service. Quickly identified the problem and fixed it.

Review 163 (2025-01-07 - Rating: 5)
Copelands Home Services is your One Stop Shop for HVAC, electrical and plumbing..If you are in need of a company for repairs or maintenance for your home look no further this company is top notch from the office staff, to the service techs down to the installers!p.s. ask for Josh!!

Review 164 (2024-08-31 - Rating: 5)
Jordan with Copeland Home Services provided great service and came on friday evening on a holiday weekend. Most companies wouldnt think about it. He explained everything and answered all my questions i had about my system. I am a new customer and very impressed with Jordan and the overall experience with Copeland services.

Review 165 (2024-06-18 - Rating: 5)
Alex and Sebastian did an amazing job. Extremely polite and keep the air clean. They made sure everything was running great. Also, Gage our technician we had that came out. He did an amazing job as well. Did everything they could to get us the best price possible.

Review 166 (2024-08-16 - Rating: 5)
We are so thankful for this company & our serviceman Blake. Our A/C quit last night & they had it fixed by 2:00 today. Very professional & are helping us fix what would be future issues. Highly recommend. Thanks guys.

Review 167 (2024-04-20 - Rating: 5)
John, Bryant, Chris, Sam, Mario, and Alex did a great job installing my new AC and cleaning the ducts. Replacing our old worm out AC was a big purchase for my family, but with the warranty and service packages from Copeland Home Services made my decision an easier one. I had a consultation and the team was at my house installing a new unit the next day. Quality of work was top notch, the people working kept me updated every step of the way and was hustling to get it done so we could have cooling. Brandon Long was who sold me first though. He shot me straight and answered all my questions and offered services and solutions to help ease my mind. A stand up guy and much appreciated honesty from him. Thanks Copeland Home Services for making our house cool again.

Review 168 (2024-06-12 - Rating: 5)
We 100% recommend Copeland Home Services!Brandon was very professional yet personable, and solved our issue quickly. We were so impressed that we signed up for a maintenance plan which saved us money in the long run. Our minds are now at ease, knowing well get through the summer comfortably.Thanks Brandon!!

Review 169 (2024-08-19 - Rating: 5)
This is the best AC company we ever experienced and their 24/7 a day. They fix your equipment as soon as they show up. It was quick diagnostics, and they have financing. Customer service is the best ever!!!

Review 170 (2024-04-03 - Rating: 5)
I saw 4 different air conditioner technicians they were all 4 extremely polite and respect, they were also very professional. They were on time as well I would refer anyone to Copeland home services! They are amazing! I got a whole new ac unit they had it done in about 2 hours. I saw Brandon and John yesterday came out for the service call and then the other 2 guys that came out to install the new unit I’m sorry but I don’t remember their names. But they were all amazing!

Review 171 (2024-03-20 - Rating: 5)
Awesome work beutiful brandon ur the best his workers cris and samuel they where awesome love there work very responsible guys and very respectful the best

Review 172 (2025-02-18 - Rating: 5)
Jordan was a pleasure to work with and he did a great job. I will be happy to use Copeland services for all of my needs!

Review 173 (2024-08-12 - Rating: 5)
Garrett arrived on scheduled time. He took his time to understand the issues and did a through inspection.This requires additional work to find out the root cause of the problem. He promised to send the estimate today. He is very helpful.

Review 174 (2025-01-21 - Rating: 5)
Wow! Josh and Jordan were great. On time, identified the problems and went to work. Explained what needed to be done and why. I even signed for an service agreement.Definitely recommend Copeland Services.Thanks again Josh and Jordan.

Review 175 (2024-09-06 - Rating: 5)
Eloy and Victor were very professional. They got my coil replaced and fully tested the system afterwards. It took longer than I expected, but I would rather it done right than rushed.

Review 176 (2024-09-18 - Rating: 5)
Absolutely the BEST! Look no further...Vincent was knowledgeable, friendly, prompt and was willing to explain every step, in order to get our AC cooling better. Thanks so much!

Review 177 (2024-08-12 - Rating: 5)
Calab Trammel came today, found out it was the compasitor , gave us a solid price, however we are on a very fixed budget … but Copeland is different. He fixed our issue and are letting us pay on Wednesday!! Yes that’s right…..they fixed it! We are very happy customers for life now.

Review 178 (2024-06-16 - Rating: 5)
When I first called the my were really booked but I explained that I had an event and they still put me on the schedule and came out on an initial call to my home in Red Oak, Tx. And addressed my issue but I still had a drain issue the next day… I called in to the office on Friday afternoon and they did not argue or debate… They immediately sent another technician name Brandon out who I think was the owner that same day to address the problem and he was fast , efficient and very transparent…. This company is A1 for me and have excellent customer service and I highly recommend them for your A/C service…. They Truly are family friendly….

Review 179 (2024-10-18 - Rating: 5)
What great service from this company. Josh, the service man that came out couldnt have been any more polite and friendly. He made sure he checked everything and all working properly once again So glad we saw Copeland advertise on Fbk. They the best! Tks to Brandon the owner.

Review 180 (2024-08-12 - Rating: 5)
They showed up on Sunday and Gage was the best! Checked my system, found the issue and took care of it, no charge. Honest company that doesnt do the typical bait and switch. Highly recommend. Ask for Gage.

Review 181 (2024-08-07 - Rating: 5)
Omgosh... My home feels like a home again thanks to Mr. Brandon... I am so grateful... I signed up for the monthly service cause I do live in Dallas - better safe than sorry... And, another thing, Mr. Brandon is GREAT with dogs... My Jack (106lbs of Pit pawsomeness) loved him! Im essence, as a USMC Veteran and a public school teacher, I 100% recommend this company... So, yeah... Make that call... You will not be disappointed! Yay for conditioned air!Update... Another great service... Mr. Jordan did his thing today (7.9.2024) and Im so appreciative... Mr. J did a thorough inspection, addressed my concerns, fixed my issues, and Im good!Thank you, Copeland Home Services... You guys are awesome!Update: August 7, 2024... I have to purchase a new AC unit... Blake definitely made it more palatable... Thank you, Blake... Youre awesome...

Review 182 (2024-08-29 - Rating: 5)
Mitch, Josh and Jordan came out and did an excellent job of answering all my questions and addressing all of my concerns. I would highly recommend Copeland Home Services to anyone going through Heating and AC issues

Review 183 (2025-01-25 - Rating: 5)
They came out, diagnosed my heating problem, and had it running in no time. I would definitely recommend people to Copeland in the future.

Review 184 (2024-09-19 - Rating: 5)
Zack did a great job! He made sure everything was up and working, good price, friendly service!

Review 185 (2024-11-06 - Rating: 5)
Chris and Sam came to do a new unit install today. They were great. My kiddos were very interested in it all and one wanted to help. They were patient and kind with them, as well.We have had nothing but an amazing experience with Copeland, so far. From those who answered the very first call, to the inspection, finance options and the install.Thank you. We highly recommend their services

Review 186 (2025-01-06 - Rating: 5)
Josh came out and did a thorough inspection of my system. The service is absolutely top notch.

Review 187 (2024-07-10 - Rating: 5)
OMG!!! When I give a 5 STAR rating, it’s got to be a GR8 experience. I hardly ever write reviews but this company absolutely deserve the recognition. I was very pleased with the customer service, professionalism, and knowledge the two technicians displayed; one being Brandon Long. Both technicians were very respectful of my dwelling; they did not enter my home without shoe coverings and informed me when they would be exiting the home. I would definitely recommend Copeland to my friends. No one tried to sell me anything extra or tell me I had additional costly issues with my HVAC system. My issue was addressed, explained, and RESOLVED! GOD BLESS HONEST COMPANIES! 👍🏾👍🏾

Review 188 (2024-11-07 - Rating: 5)
The guy was respectful kept us up on the delay and explain to us the reason for the delay and they where cool cats I will mention you guys if I ever here someone say they need an A/C unit in and out…….thanks

Review 189 (2024-07-04 - Rating: 5)
Bryant arrived at my home with a positive attitude and winning smile. His first words were Im here to take care of you. He proceeded to diagnose my problem and showed videos taken during the process to better educate me. It was late in the day and I would be without air another night as the parts store would soon close. He took a chance and made the trip only to arrive and be told an error was made and the needed part was not in. Brian has such a natural passion for people and his job that he went above his duty to bring me a portable AC unit and installed it so I would be comfortable overnight. I was so moved by his actions that it truly brought me to tears. He returned as promised with the part in hand to complete the job by 10am on a holiday. Im still in awe of a company that must indeed stress customer satisfaction as a core value among its employees. Yes, I did sign up for the membership as I cant imagine any other company besides Copeland servicing my unit. People matter with Copeland! Bryant is a jewel.

Review 190 (2024-10-16 - Rating: 5)
Josh was the technician that came out. He was professional, thorough and personable. Really great service he went above and beyond.

Review 191 (2025-01-20 - Rating: 5)
Gage did an excellent job fixing my heater! I 100% recommend this company.

Review 192 (2024-07-27 - Rating: 5)
Took a chance with Copeland after stumbling upon their ad from Google search and reading all the great reviews I decided yes and reached out to them. Needless to say they were at my house before the thermostat could rise another degree. Bradley returned with the part-in no time, and we are now back and running efficiently! Most importantly they are professional, fair pricing and transparent! Needless to say Copeland will be who we call for all our future AC and Heating needs!! Thanks for making our experience quick, cool and easy!

Review 193 (2024-10-04 - Rating: 5)
Zack was AWESOME! Very clean, kind and thorough! Can’t say enough about Copeland and their whole staff! Highly Recommend! ⭐️⭐️⭐️⭐️⭐️