Carters Air Conditioning
Located in Houston,
Address: 101 N 12th St, Carlsbad, NM 88220, United States
Phone: +1 575-885-7704
Rating: 4.5
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
Categories
- Air conditioning repair service
- Air conditioning contractor
- Heating
- Heating contractor
- HVAC contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-01-22 - Rating: 5)
They came out witin 2 hours of calling. Called when they were on their way. Darrell and Josh were professional & friendly. They were clean in appearance. My system is very old. They had the part in their shop, returning quickly with it. They explained everything and answered all my questions. -
Review 2 (2025-02-19 - Rating: 5)
Carters is the best HVAC hands down..our technician , Larry, was wonderful, excellent customer service and very knowledgeable..Thank you Carters for another year of exceptional service2/19/2025….once again a huge shout out and 5 star recommendation to Carters …..emergency heater issue on a freezing day, so courteous and quickly responsive….thank you to Anita, Larry and of course Wes….y’all are definitely a shining light in Carlsbad….Thank you -
Review 3 (2022-06-12 - Rating: 5)
Came same day to see what system would be best for our storage warehouse. Incredibly professional, fast & friendly family business. This business has a mission with a purpose! -
Review 4 (2024-08-09 - Rating: 5)
Very knowledgeable individuals and worked well together. They were able to get to us quickly and they got us operational within an hour. -
Review 5 (2024-06-13 - Rating: 5)
Fast, efficient and super friendly. After my kitchen fire the came replaced my ducting they were all about getting it done. Everyone is super nice and smart. -
Review 6 (2023-07-01 - Rating: 5)
Our AC died right as a heatwave started. They were crazy busy, but got to us as quickly as they could. The tech called ahead, was on time, friendly and professional. We lucked out and it was a quick and easy fix. They had the part in the truck and the house was cool again in no time. -
Review 7 (2022-06-16 - Rating: 5)
Came in just a couple days when other companies said they were backed up for more than 2 weeks. Fixed the issue that day in one hour. Very reasonably priced and greatly appreciated with this extremely hot weather.Oh my goodness, you were awesome for getting to me that fast. I was afraid we would be waiting weeks. You will definitely get my business in the future. -
Review 8 (2020-04-02 - Rating: 5)
There isn’t enough great things I can say about this company. They are friendly, punctual, professional and they actually know what they are doing unlike some companies around here. They never over charge and I do mean NEVER. They have always been kind to us and have always been there when we needed them and when it was finally time to replace the 20 year old unit we had, they gave us an exceptional deal on the new one. I would only recommend them and no one else. Thanks Carters! -
Review 9 (2024-04-26 - Rating: 5)
Thank you so much for taking care of me and my family before summer gets here. Friendly service and will explain what is the problem but yet let you know what your looking at in price. -
Review 10 (2021-02-17 - Rating: 5)
Carter’s has exceptional customer service and fair prices. They are professional and helpful from installation to maintenance and repairs. Despite being busy, they always come in a timely manner and get the job done right.During winter freezes and summer heat waves, they are true hero’s! We are happy to continue to be loyal customers of this business. -
Review 11 (2021-03-26 - Rating: 5)
My old ac had stopped working for the 5th time in 4 years. I had used another local company previously to repair my unit but everytime they would do something it seemed like it wasnt ever working right or the repairs made would fail. I decided to all carters this time. Im glad I did! They showed up and went through my unit and offered me a few different options. They could repair my old unit but pointed out some of the cons on why that wouldnt be a very good option but would if thats what I wanted. Another option was to replace the unit. The tech that came over explained to me how the units work and some of the requirements for different size units and gave me a whole new understanding on what these things actually do. I was able to make an informed decision about what I wanted to do. I did go with the new unit! They had me scheduled for the next day! Unit replacement only took them about 3 hours and it was cooling the house down. Awesome guys, clean job, very professional! From the office to the field techs my experience with carters was one of the best in every aspect. Not to mention they will do financing through a local bank and do all the paper work if needed. Thanks to everyone at Carters A/C!!! My family thanks you! -
Review 12 (2021-09-21 - Rating: 5)
I called Carters after trying a few others and everyone was out at least two weeks. Spoke with the owner and he asked the issue and i explained that the mother in law was watching the house and the AC stopped working and she was suffocating indide with our dogs as it was too hot outside too. He said let me see what i can do, 20 minutes later i get a call from RJ who was there and explained everything to me and her. He was very thorough and professional and i will be using them when i install my next unit in my shop. I highly recommend!!! -
Review 13 (2021-02-10 - Rating: 5)
These people are awesome. They understood my needs. With having a 75 year old hospice patient living in my home. They had a quote within an hour and responded early the next morning with our unit. They were polite to my family. May GOD bless them and there families. -
Review 14 (2023-06-19 - Rating: 5)
Trapper with Carters was professional, well mannered and took the time to explain everything to me. Our family couldnt be happier with the company and the tech. Thanks again for saving the day! -
Review 15 (2020-07-23 - Rating: 5)
Very quick to fix and diagnose issues, kept communication with me before next steps that had to be taken. Prices best around for the service. Will never use anyone else.. I sure am happy everytime I call (have 38 houses) I get what I pay for and more. Donna and Jerid have always treated me and my tenants with the upmost respect and business like manner. Thank you for giving Carlsbad excellent fair service. -
Review 16 (2017-10-09 - Rating: 5)
We have been in Carlsbad for about 2 years, and have used nearly all of the HVAC companies here in town. Wes Carter, and his staff are hands down the best at what they do, here in Carlsbad. Fair prices, friendly and professional staff, and they stand behind their work. Sure, theyre usually busy... but thats because theyre the best in town. -
Review 17 (2023-11-02 - Rating: 5)
These guys are awesome! Did a awesome job on my house! Wes is great and so is all his employees! -
Review 18 (2019-05-05 - Rating: 5)
Great company, Wes is a great guy! He did not even know me and he helped me out in a jam when the other HVAC companies in Carlsbad would not because of their greed. This company will have my business for all my HVAC needs. Thanks again. -
Review 19 (2020-06-23 - Rating: 5)
Thank you Carter’s Air Conditioning. Great service. Efficient courteous service tech. I know what your Monday’s must be like especially in this heat. I didn’t really expect you to make it here today but so appreciative. 👍🏻👍🏻👍🏻 -
Review 20 (2019-02-12 - Rating: 5)
Exceptional service! Both in the office and when the gentleman came out. I called in the morning and they were out that afternoon to look things over. Were able to fix our issues quickly. Kudos!! -
Review 21 (2025-01-08 - Rating: 5)
Fast and reliable services! -
Review 22 (2019-07-20 - Rating: 5)
Amazing customer service! Very affordable prices with a quick response to my A/C problem! Very (cool and) Satisfied customer! -
Review 23 (2017-10-19 - Rating: 5)
I would highly recommend Carters Air Conditioning. The company is professional and they provide service in a timely manner. Very good communication. -
Review 24 (2022-08-05 - Rating: 5)
The best! Wes is great and what would we do without Jared? Great people and service! -
Review 25 (2021-06-09 - Rating: 5)
Carter’s is way beyond with their service and professionalism! Best AC company around!! Wish they would move to OK!! -
Review 26 (2017-11-02 - Rating: 5)
No one better in Carlsbad. Great pricing on quality systems with fast installation. Great company and people! -
Review 27 (2019-06-12 - Rating: 5)
I recommend Carters team to everyone, they are very good at what they do, they also clean after the job is done. -
Review 28 (2023-09-15 - Rating: 4)
Always quick to respond. They have always showed up when they said. -
Review 29 (2022-07-15 - Rating: 5)
Very professional. Fixed my a/c in a timely manner. Thank you -
Review 30 (2018-09-04 - Rating: 5)
Reliable and helped when I really needed them. Thank you guys for youlls service. -
Review 31 (2017-06-20 - Rating: 5)
Helpful, fast. Guaranteed their service with a warranty. -
Review 32 (2022-12-21 - Rating: 4)
Always very helpful and fast service. -
Review 33 (2019-06-21 - Rating: 5)
They worked on short notice and got the job done -
Review 34 (2022-05-25 - Rating: 5)
Expert service from a reputable company -
Review 35 (2022-04-08 - Rating: 5)
Customer service is awesome!! -
Review 36 (2021-08-10 - Rating: 5)
Very good and prompt service -
Review 37 (2020-11-04 - Rating: 4)
Friendly staff and good service -
Review 38 (2018-01-30 - Rating: 5)
⭐️⭐️⭐️⭐️⭐️Very professional