AMS AC & Heating

Photo of AMS AC & Heating

Located in Houston, Texas

Address: 3130 N Fry Rd, Katy, TX 77449, United States

Phone: +1 281-786-0770

Rating: 4.9

Services

  • Repair services

Categories

  • Air conditioning repair service

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-06-14 - Rating: 5)

    These guys always do top notch work. More than anything, you can trust them to give you a fair price. When my A/C or heater is not working, these are the only folks I trust. Thank you Gene and your amazing team including Xavier and the people that run the office. If you call and they dont answer, just leave a message and they will call back right away. My AC was not cooling and they came the same day!

  • Review 2 (2024-09-10 - Rating: 5)

    Gene and his team are professional, courteous, and knowledgeable. They installed new units in our house and were able to get the work done the next day once we made arrangements. Their prices were fair and we are very happy with the work they did. 100% would recommend them for any of your AC needs.

  • Review 3 (2024-08-14 - Rating: 5)

    When our AC stopped functioning entirely last week, AMS swooped in to our aid incredibly quickly! Despite notifying them late in the evening of our need to replace our entire system, they gave us a very quick response in the same evening and we were able to set up an early morning inspection.While they had add-ons, none were forced on us and left for us to decide on several options without any hassle or stress. When we requested same day installation due to our situation and being in 90 degree heat, they were unable to do so but immediately offered an alternative solution by providing us with a temporary AC unit while we waited, and even moved up their schedule for our emergency needs.Their prices were incredibly fair, and their service impeccable. When their technicians arrived on the property, they helped me understand the entirety of their process as well as setting everything up before they left.I could not recommend AMS enough, and I am so glad that we chose to go with them over any other available company within our area. In the future I will only be going with them for future repairs and AC needs, because they are worth every penny.

  • Review 4 (2024-07-11 - Rating: 5)

    Our older AC stopped blowing cold air. The first company to come out completely focused on selling us a new unit. We wanted another opinion, so we called AMS. Gene was super friendly, answered our questions, made recommendations, and didnt hard-sell us on expensive solutions. Gene fixed the immediate problem today, and when we replace this unit we will absolutely call AMS. Thank you for making me feel like a long-time valued customer on our very first service call.

  • Review 5 (2024-05-27 - Rating: 5)

    I found AMS on Google and also found a link to their website. The website was very informative and it provided a lot of helpful information about replacing a HVAC system such as SEER rating and a link to the RUUD website. The owner (Gene) came out to my house to complete an estimate and he provided me with three proposals. The prices were very competitive (I had four other estimates done before) and also RUUD is a very good brand. I called AMS to schedule an installation date and they were able to come within a week. The technicians arrived at 7:30 am and were done by 3:00 pm. All of the employees were helpful, professional, and they answered all of my questions. I would recommend this company for HVAC system replacement.

  • Review 6 (2023-08-28 - Rating: 5)

    Everyone here is just wonderful. I’ve had this group come look at our A/C twice. The first time, we had another provider tell us it was time to replace and the AMS technician bought us 3 more years of use with a simple fix. Now, we had our outside and upstairs unit replaced by AMS and I know we were truly taken care of by them. In the dead of summer our A/C went out completely and though we had to wait a couple days, they contacted other customers to try to move us up and also lent us a personal window unit to hold us over. Overall just very kind and honest staff.

  • Review 7 (2023-04-06 - Rating: 5)

    I just recently used AMS A/C & Heating to do A/C inspections on a building I purchased. They gave me a report on each unit with any issues, needed repairs, and recommendations on replacements for those needed. Gene and his team are very responsive. From my initial contact with them, they kept me well informed of timelines, which they met. I would 100% recommend AMS for all your A/C needs as theyre responsive, communicate, timely and most importantly do very good work!

  • Review 8 (2022-07-17 - Rating: 5)

    I cannot say enough nice things about this company. Excellent service!. Gene, the owner gave us great competitive price and was able to install in couple days.The crew did a fantastic job with the installation and I couldnt be more pleased. It has been almost a year and everything is working without any issues.I would strongly recommend AMS AC & Heating to anyone. Great people to work with. Great communication and quality of work and products are outstanding.Thank you to Gene and staff for excellent service and support.

  • Review 9 (2019-09-02 - Rating: 5)

    Gene recently installed a new ac and heating system for me. His installation team did a great job and those guys were really nice and respected my house. Gene was great to deal with and gave me an honest price. I bid it out with 5 different A/C companies and Gene was very competitive. They showed up on time and went the extra mile to make sure everything was done right. His guys even stayed late to finish up last-minute detail stuff. The new unit is cooling like a champ and everything looks professionally done. I highly recommend Gene and his crew.UPDATE- A year later and my AC system is still running like a champ. They came out for the 1 year inspection and didnt find any issues. My electric bill has been cut in half from last year. I couldnt be happier.

  • Review 10 (2021-09-24 - Rating: 5)

    AMS replaced our entire HVAC system. After MUCH research and a few proposals we went with AMS. Their pricing, warranty options and installation options were VERY competitive compared to other companies. Their reputation in our neighborhood and around Katy is impeccable and they are well known. Gene came out and did not consume a half day like some others trying to show me how much I pay on my own light bill etc. to warrant the cost. He simply looked at the job answered my questions and the proposal was in my email later that day. To date they have been very responsive and the job only took one day. They started at 8a ended at 2p and we were back in business! I even bought their installers lunch! Highly recommended.

  • Review 11 (2024-07-22 - Rating: 5)

    Gene and his team are always professional , quick and clean! His prices are always fair. We use them for all our hvac work

  • Review 12 (2019-09-02 - Rating: 5)

    Genes team did a fantastic job on our install. We put in a high end unit and AMS had a very competitive price and did a first rate install. We love the unit so far. When determining what unit and ductwork to go with Gene talked through options and helped me determine what was right for the house. AMS gives a 3 year warranty on parts and labor which I did not find anywhere else among the multiple bids I received.

  • Review 13 (2023-10-09 - Rating: 5)

    Gene was out right away, and quickly diagnosed the issue with our A/C unit. We’ve used him for many years and know that we can trust his judgement. He does great work and he’s very professional.

  • Review 14 (2019-09-02 - Rating: 5)

    We have been using Gene/AMS for our A/C and heating services for years. He is the most trustworthy and reliable guy in the business. We have referred all of our friends and family to him, and everyone loves him. He recently installed a new A/C and heating system for us. He and his crew did an awesome job. They were friendly and hard-working, and our new system is amazing!! I highly recommend Gene at AMS for your A/C and heating needs!

  • Review 15 (2022-05-03 - Rating: 5)

    Gene and his team are fantastic. They did an amazing job to make sure I picked the right unit for our house. I had little to no knowledge on what kind of unit would be best. even when i considered a more expensive unit, Gene was so helpful for me to see that it might not be the best and that a cheaper unit would meet my needs. They were so professional when it came to installation. We could not be more pleased. ***PLUS... not long after the unit was installed, there was an issue with it not draining properly. They came right out the next morning (the issue started at night) and fixed the issue. They went above and beyond to make everything right. This is a company that is the definition of excellence!!!

  • Review 16 (2023-01-25 - Rating: 5)

    AMS does business the right way! They are always very responsive, professional and friendly. I had to have them back out after a recent repair and they did not charge me even though there was one minor issue, separate from the first repair, that needed to be addressed. Xavier was our tech and was patient with me (Im curious about how things work). Highly recommend!

  • Review 17 (2021-09-24 - Rating: 5)

    We have used AMS for AC repairs for several years after a neighbor recommended them. They are always prompt, honest and reliable. When it came time to replace a unit, the process was easy and his team very professional! They offer to meet or beat competitor prices. I definitely recommend them! Support small business!

  • Review 18 (2021-04-02 - Rating: 5)

    We were very pleased with the installation of our new HVAC system by AMS. They are friendly, courteous, and helpful. They worked efficiently and kept their area neat. We felt that the owner (Gene) gave us a good price and tried to make sure we got every rebate available. The three installers were professional and courteous. This is the second system we have purchased from this company. They have provided good service for over five years. Highly recommend!!!

  • Review 19 (2023-06-03 - Rating: 5)

    I called today and spoke to Maria about the ac problem we were having. Inquiring could they come today since it was a Saturday. They came out with in an hour. They didn’t charge an arm an leg just because it was a Saturday. Gene diagnosed immediately. He fixed the problem and it was such a reasonable price. I highlyrecommend them for your ac needs.

  • Review 20 (2019-09-02 - Rating: 5)

    This is the second year I have used this company. Gene is very punctual and responds quickly to requests. He provides honest feedback on what does and doesnt have to be done, which I very much appreciate. Gene went above and beyond what I expected of him by crawling up in the attic and scraping away sealer to get the serial numbers of the evaporator units and check their warranty status, since mine are starting to fail. Unexpectedly they are still in warranty and Gene saved me a few $1000!I would happily recommend this company. They are super nice people

  • Review 21 (2023-07-21 - Rating: 5)

    Needed AC help when another supplier didnt show up. AMS took my call, scheduled me in a reasonable amount of time, and did an excellent job. These guys will be my new go to AC repair shop. Thanks so much AMS.

  • Review 22 (2019-09-02 - Rating: 5)

    I contacted AMS for a quote to replace my HVAC system as well as 2 other companies. Not only was Gene on time, he recommended 2 systems based on my requirements\needs instead of trying to sell the more advanced systems that I wasnt interested in. He was very honest and answered all my questions. After giving me the quotes, he contacted me to make sure I didnt have any questions, but it wasnt a sales call which I really appreciate. The quotes were very honest compared to the other companies. The install team did an excellent job installing the new unit and was very polite. Overall, AMS did an excellent job and I am thrilled to finally have an air conditioner company I can trust.

  • Review 23 (2019-09-02 - Rating: 5)

    AMS recently serviced two of my systems. Gene’s professionalism was superb. I collected four bids for the job and I felt each of the competitors were pushing for an unnecessary full unit replacement for an issue that could easily be serviced. Just in case, I also requested AMS’s price for the full replacement and they beat the replacement bids significantly. However, what I appreciate most is having someone I can trust to diagnose and solve the problem the correct way, and AMS delivers that. If I have any service or replacement needs in the future, I feel totally comfortable with AMS’s recommendations based on their genuine approach. I highly recommend to anyone.

  • Review 24 (2021-10-06 - Rating: 5)

    I’ve used AMS for several years for all my maintenance. They recently installed new AC system within 3 days of when my old system failed. They are always on time and there within a few hours if I have a problem. Great company! I have referred them to several of my neighbors who now use them for their ac and heating maintenance. Highly recommend!

  • Review 25 (2021-05-13 - Rating: 5)

    Have used this service for years. Had both of my A/C Heating units replaced by them last year. Excellent job and fair pricing and friendly employees. Gene runs a superior business. I would recommend him to anyone who wants fast efficient service at reasonable prices.

  • Review 26 (2019-09-02 - Rating: 5)

    Gene is our go to AC person both personally and professionally. I am a Realtor and often refer my clients to Gene without hesitation. Gene is honest, reliable, and trustworthy when it comes to getting the job done. He provides options to allow the consumer make the best decision for their financial and personal needs.

  • Review 27 (2024-06-22 - Rating: 5)

    Always such prompt, professional & excellent service with AMS A/C & Heating. Just an amazingly well run company with good qualified people who know whats what!

  • Review 28 (2019-09-02 - Rating: 5)

    This is a small business based in Katy. Gene, the owner, has an engineering background and was very knowledgeable, honest and upfront about the problems with my A/C system and educated me about how the system operated.Background:I recently had new siding installed on my home and the installers drove a nail directly into the line set (the copper pipe in which refrigerant flows that connects the outside A/C unit to the air handler unit inside the attic), causing my system to lose all pressure, preventing it from cooling. I initially contacted another A/C company and was told that I needed to spend $12k to replace by entire A/C system. I then reached out to Gene for and second opinion and he was able to come out immediately to asses the problem and located the leak.Although the siding company footed the bill for the repair to the line set do to the damage they caused, Gene was still able to determine the reason the system was not cooling, rather than simply convincing me that the entire system needed to be replaced (which still would not have solved the problem given the nail in the line set).I will use Gene and AMS again in the future and feel comfortable referring family and friends for their future A/C problems.

  • Review 29 (2019-09-02 - Rating: 5)

    I have been using them for several years. I was referred to them from one of my friends. I call them before using my home warranty. They are quick to respond and reasonably priced. I just wish my home warranty used them as they are the best. Called yesterday afternoon, they were out today by noon, on Sunday and Fathers day. I live in cypress and they have never complained about making the drive. They truly know the meaning of customer service.

  • Review 30 (2021-02-15 - Rating: 5)

    What a lifesaver! We are currently experiencing the worst freeze in the history of Houston, and our heater suddenly turned off. They not only braved icy roads to do a service call, but they also fixed it in a timely manner! AMS is an amazing company!

  • Review 31 (2021-06-03 - Rating: 5)

    The replacement of both A/C unit and Furnace only took about 6 to 7 hours eventhough it was pouring with rain for most of the day. Two installers took great pains to protect our carpets and floors. Everything is working fine.

  • Review 32 (2023-09-08 - Rating: 5)

    Fantastic job by Xzavier . Came out right when they said they would. Professional and friendly . Very reasonably priced as well. Would call them again for my AC needs.

  • Review 33 (2023-08-13 - Rating: 5)

    My AC unit was no longer cooling off, and on the morning that I called them, they were able to fit me in. They were respectful of my time, very courteous, and very knowledgeable.

  • Review 34 (2019-09-02 - Rating: 5)

    Gene and the crew at AMS were amazing!!! Great service plus a new install. They were honest, on time, and priced appropriately. I highly recommend!!!

  • Review 35 (2021-02-15 - Rating: 5)

    Our heater decided to begin short cycling after a rolling power outage on, of course, the coldest night of the year (2/14/2021). We turned it off, slept in our clothes and woke up to 3 of snow outside and ice on the inside of our windows. We began frantically looking for someone that could come rather quickly so when temps dipped into the single digits tonight, we did not have the same issue. On recommendation, I got AMSs number and called. Gene was able to make it to my house within a couple of hours and had the entire system up and running in near record time. His help in our time of need was nothing short of amazing. We will definitely be calling AMS for all future A/C and heating needs.

  • Review 36 (2022-09-08 - Rating: 5)

    I was expecting to have to buy a new AC unit but to my surprise, my unit was repaired and doing great. We highly recommend AMS to everyone and thank them for taking care of us.

  • Review 37 (2021-06-03 - Rating: 5)

    Replaced my three of my a/c units (2.5, 3 and 4 ton) and did a great job. Fair pricing and leave no mess when finished. Highly recommended!!

  • Review 38 (2020-08-29 - Rating: 5)

    Gene and AMS are very responsive, honest and offer smart solutions re: how to help the customer resolve issues. Highly recommended!

  • Review 39 (2023-08-27 - Rating: 5)

    Gene and all of AMS are simply unbeatable on quality and information. I will never use anyone else, EVER!

  • Review 40 (2022-04-26 - Rating: 5)

    Very pleased with this company. I called them in the morning when the house was 80 degrees. They had their technician out at noon the same day as promised!. Will use them again.

  • Review 41 (2023-07-18 - Rating: 5)

    Gene was very prompt and clear on what needed to be done. Highly recommend AMS.

  • Review 42 (2023-06-30 - Rating: 5)

    Gene is great. Known him for years and his service is top notch!

  • Review 43 (2021-07-04 - Rating: 5)

    AMS is a great local family owned business, always happy to support this team, and always satisfied with the work, quality and price.

  • Review 44 (2019-09-02 - Rating: 5)

    Proffesional, on time, and quality work for a good price. You can trust Gene and his crew.

  • Review 45 (2023-06-23 - Rating: 5)

    Great service gave me estimate and installed in 4 hours!!!

  • Review 46 (2021-08-11 - Rating: 5)

    They have me a great price another well known company was charging double for things I did not need they have a new and loyal customer.

  • Review 47 (2019-09-02 - Rating: 5)

    They Replaced our whole system and we were impressed with the speed and quality of their service

  • Review 48 (2019-09-02 - Rating: 5)

    Excellent customer service! Prompt, professional, personal, efficient and HONEST!HIGHLY RECOMMEND!

  • Review 49 (2022-02-11 - Rating: 5)

    Couldnt ask for better. On time, professional, friendly, great price, go consulting on system selection.

  • Review 50 (2019-09-01 - Rating: 5)

    Great service and price with integrity which is needed in the AC/Heating industry. Highly recommended..

  • Review 51 (2019-09-01 - Rating: 5)

    Great service (and on a Sunday morning!). Quality work, extremely professional and very knowledgeable.

  • Review 52 (2022-08-16 - Rating: 5)

    Great service, great FAIR pricing, quick service, everything was perfect and HONEST!

  • Review 53 (2019-09-02 - Rating: 5)

    They came out on July 4th and didnt charge us extra!

  • Review 54 (2020-12-01 - Rating: 5)

    Very professional!

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