WCU Services

Located in Houston, Texas

Address: 299 Industrial Blvd, Bastrop, TX 78602, United States

Phone: +1 512-321-0800

Rating: 4.4

Services

Identifies as women-owned

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-09-26 - Rating: 5)
Updated - We had another issue with our AC and WCU provided great customer service again. Ron is an excellent representative for his company. He provided great customer service by explaining what he was doing and the cost. We have also used them in the past and received the same great customer service each time. I would definitely recommend them and will use them in the future.

Review 2 (2024-06-23 - Rating: 5)
Great service. Timely professional. Recognized the job needed two people in advance which sped up time. Ron and Brandon were great, especially willing to explain what caused water damage and how they were going to repair with multiple mechanical controls to prevent it. The company came recommended by next door people and after reading reviews decided they were the choice. Scheduled late on Tuesday, and was able to get service by Thursday noon. Most importantly wrote up what was necessary for my insurance claim since water leaked in house while away for few days due to clogged trap and mechanical failure of float.

Review 3 (2021-08-06 - Rating: 5)
Keegan @ WCU is a life saver! He repaired and reinstalled my washer & dryer, all with a smile. I am most grateful for his services and will be sure to recommend everyone I know to use them as well... pricing was very affordable, and they even took the washer in to the shop & had it back within a couple days....so glad I found them, thank you so much WCU!Pic is our boy listening for the sweet sounds of laundry! 😂

Review 4 (2024-10-22 - Rating: 5)
I have never experienced such friendly and efficient people. Price to repair the A/C was fair. This is my new repair company!!

Review 5 (2024-04-02 - Rating: 5)
Ron was very prompt to respond and diagnosed the problem with my heat pump immediately. COOL is the word of the day. I have called on WCU multiple times, will recommend highly. Always pleased with their service.

Review 6 (2023-10-18 - Rating: 5)
Keegan was very professional and knowledgeable. He was on time for our meeting and made a quick decision about our washing machine problem. I’m sure when the part becomes available the installation will go smoothly.

Review 7 (2023-02-08 - Rating: 5)
I had a new high end GE refrigerator just past the factory warranty and the compressor died on it after about 14 months. Luckily, I purchased the 5 year extended warranty.WCU services was the only company in bastrop that had the equipment to work on the newer compressor and cooling system and was timely, professional and the follow up was amazing after the service. I would not hesitate to recommend them to a friend or family member!

Review 8 (2021-11-30 - Rating: 5)
Ron provided clear communication and assistance with the appliance repair.I was impressed by the service plan that allowed for a scheduled pick up and repair to be done at the WCU shop versus the laundry room.This process went very well and I would recommend WCU for future reference to others seeking appliance repair.

Review 9 (2022-06-10 - Rating: 5)
Great service and highly recommend. Ron is very knowledgeable and a very caring person. Reasonable rates and excellent services. Highly recommend. Its so hard to find good help and people genuinely wanting to do a good job. I appreciate his good moral character and work ethics. May God bless his company.

Review 10 (2023-11-21 - Rating: 5)
Very fast response to repair my broken fridge and knew what was needed. Ordered the replacement part and installed promptly. Friendly people too! I would recommend this company.

Review 11 (2017-07-01 - Rating: 5)
We could not be happier with our experience! Our AC broke right before July 4th weekend of course, and these guys troubleshot over the phone (just in case it was simple, it could have saved us needing a service call at all) and when they did come out the next day- way sooner than anyone else offered- he had us up and running in an hour! Thankfully it was a simple fix and there were a couple things he could have fixed too but he was nice enough to let me know I could fix it simply enough and the parts are cheap at the hardware stores. All in all it was under 200 bucks for call, part, and labor! They were professional, clean, and knowledgeable. Even showed us we were putting our filter in the wrong place! Hahaha!

Review 12 (2023-10-26 - Rating: 5)
Completely professional from the moment I called. The technician was extremely knowledgeable and made me very comfortable. I will be referring this company to everyone. Also very affordable.

Review 13 (2023-03-06 - Rating: 5)
After having Parobek check out my ac for the coils freezing over and telling me I needed a 16 thousand dollars new unit. Wcu showed up, checked my ac unit and said yes, your ac is old, but in need of only of a regular cleaning.

Review 14 (2021-12-03 - Rating: 5)
My washing machine water cycle stop working. WCU came out that same day and diagnosed the problem. They order my part and came back out and fixed me up. Thanks WCU for your Prompt & professional service.

Review 15 (2022-05-28 - Rating: 5)
Two techs from Parobek said ac wasnt cooling right bc it was dirty. Quoted $2k to remove & acid wash. Ron was there 10 minutes and found one of the heater coils stuck on. Less than half of the cost. THANK YOU!

Review 16 (2018-07-03 - Rating: 5)
Brandon has fixed our oven and our air-conditioner. I like their policy of calling the night before to set up a time for the service call. The technician calls you himself. Brandon was extremely knowledgable, prompt, and fixed the problem. With the airconditioning, he had to come back out after one fix did not solve the problem, but he was very friendly and got it fixed in about 15 minutes.

Review 17 (2015-08-15 - Rating: 5)
Called WCU based on these reviews and was completely satisfied with their service. Had several companies look at my issue and all said same cause. WCU technian Keagan showed up and found a part had been installed wrong initially and cleaned and reinstalled it. Which finally dropped my vents 20 degrees. Awesome company who knows there stuff vs four other ac companies ive had look at the same issue.

Review 18 (2016-06-02 - Rating: 5)
Replaced the outside A/C unit and the coils in the attic. Came well prepared and had the entire job completed in less than 2 hours. They gave us the estimate on Wednesday and the installation on Friday.

Review 19 (2019-07-17 - Rating: 5)
These folks go above and beyond to help. Fast friendly service gave a 2 hour window and met that. Clean up and leave the area spotless. Have used them over the years always consent with service or installation.I simply cant say enough how great these folks are.

Review 20 (2018-06-21 - Rating: 5)
Honest, professional, knowledgeable, customer oriented, fixes it right the first time everytime, and family owned with many years of experience. My first and only choice everytime. Once again Brandon, thank you for being the very best and always doing a professional job. Highly recommend to all. 🌟🌟🌟🌟🌟 Theresa, Elgin, Tx.

Review 21 (2023-03-13 - Rating: 5)
WCU have been helping me and my parents out for years. I feel comfortable having them in my home when I am not there and they are very reasonable.

Review 22 (2024-06-04 - Rating: 5)
Great customer service on time friendly and thorough would definitely hire him again

Review 23 (2014-12-09 - Rating: 5)
Our technician was extremely professional and knowledgeable. He also cleaned up after he was finished with the project. I would highly recommend them.

Review 24 (2018-08-10 - Rating: 5)
Very professional and courteous. Great job as promised and on time. Work was done fast and correctly. Would call them again.

Review 25 (2019-11-20 - Rating: 5)
Everyone is so nice!! Loved their serviceI will use them from now on for my HVAC needs. Thanks a lot for everything!!

Review 26 (2016-10-05 - Rating: 5)
Had a issue with the way my float switches were wired. The tech figured it out fast and fixed it. He was in, and out within a hour. Thanks

Review 27 (2014-06-05 - Rating: 5)
We first heard about WCU Services through a relative. They do great work and their prices are very fair.

Review 28 (2014-10-09 - Rating: 5)
They are very fast, efficient, and accommodating. I am very satisfied with the services that they provide and I plan on continuing to use them in the future.