R&R Air Conditioning

Located in Houston, Texas

Address: 1209 E Jefferson St, Grand Prairie, TX 75051, United States

Phone: +1 972-264-0569

Rating: 4.1

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Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-20 - Rating: 5)
Weve never used R & R before, but with its recent change in ownership, I reached out directly to the new owner to address a problem with our heater in the frigid 20-degree weather. Jimmy called me to determine exactly the type of service we needed and booked us the first available appointment. When Jeff arrived, he was prompt, provided quick and courteous service, and explained the fix in detail in person as well as on the ticket. Our house was already warmer within the hour he left. We were happy with our experience with R & R and are happy to recommend them to family and friends!

Review 2 (2024-09-17 - Rating: 5)
Sandy and her team worked with my family to make sure we had cold AC during this hot Texas summer. I’ll definitely refer R & R to family and friends.

Review 3 (2023-01-02 - Rating: 5)
Wanted a total new hvac system due to age of our current one (31 years old, condenser 15 years old) and knew we were running on borrowed time for the unit. Jeff came out gave us a thorough and quick estimate that was 5K less than a big name company. I gave them the go ahead and the next day they were out and completed the install by 5pm.Very satisfied with the installation and the communication with everyone at R & R. Will continue to use them for all my A/C service needs.D. Knight

Review 4 (2023-07-14 - Rating: 5)
Huge thanks to the R&R team! Yesterday it was 103 degrees and our AC went out at about 5:30pm, these guys were out within an hour after us calling, got to the root cause, did a tune up and the cost was very reasonable especially for an after hours call. Would definitely recommend them!!

Review 5 (2023-09-29 - Rating: 5)
Highly recommend R & R ac, great customer service, the service tech was on time and super detailed and explained to me every step of what he was doing. Honest company, very pleased. I will definitely use them again in the future.

Review 6 (2018-08-04 - Rating: 5)
We had AC problems on the fourth of July and called R & R. They replaced the starter capacitor and got the unit running that day. However, because our unit was original builder equipment and over 17 years old I asked for an estimate for a complete new system. They provided me a very reasonable cost to replace my system and installed the unit three days later.Their installation team was professional, on time, respectful of my property and had the unit running be mid afternoon. They hauled away my old unit and cleaned up afterward. They communicate well and there were no surprises.They are a small family owned business and take pride in their work and reputation.I would use them again and highly recommend them.

Review 7 (2022-09-09 - Rating: 5)
I have nothing but good things to say - Sandy is great! She always does her best to answer questions and provide solutions for any problems which arise. Philip was quick to arrive after our initial request for services. He was very personable and patient with our children as they questioned what he was doing. He diagnosed the problem and gave us the quote for a repair - after we agreed on the proposal he left and returned with a window unit to keep us cool while we awaited the parts for replacement. On the day of the repair, the men who arrived were very polite and got right to work - when damage to our property occurred, they came to us to admit the mistake and made sure it was repaired before they left that day. Will def call them in the future!

Review 8 (2021-05-29 - Rating: 5)
When my AC broke last night they were able to come out and fix it right away at my earliest convenience.They responded fast and were so much more affordable than any of the other places I called.Both the lady I scheduled the apointment with and the tech were extremely friendly, helpful and professional.The repair and diagnostics took less than an hour and was very affordable!Overall great experience!

Review 9 (2021-02-18 - Rating: 5)
I cant say enough great things about R&R. I had a poorly installed Geothermal system at my new house I moved into. They came in and gave me a full assessment to make some changes to may the system more efficient. RR installed the efficiency the new updates to my Geothermal system on 12/31. The next month my bill was 30% less. They did great work and are very responsive.

Review 10 (2019-10-01 - Rating: 5)
I received quotes for a new hvsc system from 3 other purveyors. Then I called R&R who had installed a system for a relative. The quote I received from R&R was thousands of dollars less expensive and was for a better system. When I called for a free estimate I did not have to contend with the nonsense from the other purveyors about a $75 to $100 charge to evaluate the situation and spend time telling them I did not need an evaluation, I needed a quote. Although I was initially concerned about the adage you get what you pay for and if it seems too good to be true, it probably is, I contracted with R&R. They were professional and efficient and very hard workers, having to be in the attic all day on a hot day, dismantling the old system and installing the new one. They followed up with a phone call to make sure I was satisfied. I generally dont recommend anything to anyone, but in the case of R&R my advice is to get the other quotes first and then call R&R. I think you will be glad you did.

Review 11 (2020-08-05 - Rating: 5)
Our A/C went out late last night and temps got up to 80 degrees inside the house. I called after 8pm and they picked up immediately and offered to send someone out last night if necessary. I declined but they sent Felipe Puente out first thing this morning. He found the problem quickly and was able to get the system cooling less than an hour after showing up. We were only charged for the 2 parts he had to replace, the service call, and 1 hour of labor. Total cost was way less than we expected, and Felipe went above and beyond and even cleaned off our return duct grates while he was here. Service was outstanding from start to finish and well definitely call R&R first anytime we have an issue!

Review 12 (2019-06-14 - Rating: 5)
Just had one of my units replaced. Felipe Puente, the lead installer for R & R is very professional and did everything he said he would. He even went the extra mile and came back after I bought a Wi-Fi Thermostat to work with my new system and installed it for me at no charge. This company really cares and wants satisfied customers. I am a satisfied customer now and will call them when I need service and when its time to replace my other unit.

Review 13 (2024-06-10 - Rating: 4)
R&R air conditioning in Grand Prairie. Technician Michael was very nice when he serviced our a/c he said I can request him personally.

Review 14 (2021-10-29 - Rating: 5)
On Wednesday, October 21, 2021. R & R installers removed my old HVAC and installed new ones. The installers were exceptional in getting the project complete from start to finished. I have worked with R & R Air Conditioning since the companies inception in 1995. Every service performed on my systems by R & R from the companies inception has been with professionalism and through.

Review 15 (2017-04-04 - Rating: 5)
We live in Highland Park and it seems that everyone that provides services has a higher price when they come here. My sister recommended R & R, theyre the best!!! I have used them for several years now & have never had anything but great experiences with them. Not only do they do a great job at a fair rate, they pointed out another problem that was unrelated to there service, but saved me thousands. This company is a prime example of how businesses SHOULD conduct business. Two thumbs, way up!!

Review 16 (2016-12-16 - Rating: 5)
Rick from R&R arrived within hours of making the service call. They were quick and gave a fair price. Im happy with the service I received and will look to them first for repairs and replacement in the future.

Review 17 (2018-07-10 - Rating: 4)
We used R&R several times in adding ducts to an addition and servicing our AC. Everything is working well. 4 stars only because we had to have them come back out to rework our vents because the air flow wasn’t working well. Other than that, great work!

Review 18 (2021-08-25 - Rating: 5)
I recommend R&R Air Conditioning to all my friends and neighbors. They just installed an new ac system in my home and I could not be happier with there service. They showed up on time, protected my carpet, and kept the jobsite clean. Great job.

Review 19 (2016-04-05 - Rating: 5)
This company is so professional, so reliable, and I trust them. I own two warehouses with 5 units, which they have been servicing for 6 years, and they are always prompt, responsive, and always fair. Completely recommend!

Review 20 (2024-04-12 - Rating: 5)
They know their stuff. Could be cheaper, but so could other companies. At least R&R knows their stuff and offer reliable and prompt service.

Review 21 (2021-02-16 - Rating: 5)
They responded immediately when no one else would in freezing snow and ice to fix my family’s gas heater. Great customer service and reasonably priced.

Review 22 (2021-06-17 - Rating: 5)
They were able to come same day and fix problem. Friendly and knowledgeable they will be my new go-to AC company!

Review 23 (2019-01-10 - Rating: 5)
We are long time customers Sandy is so fantastic and all employees and technician are top notch tysm R&R Air-conditioning 10/10