Robert Madden Industries

Photo of Robert Madden Industries

Located in Houston, Texas

Address: 1100 Kramer Ln, Austin, TX 78758, United States

Phone: +1 512-837-8521

Rating: 4.1

Categories

  • Air conditioning contractor
  • Warehouse

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-05-17 - Rating: 5)

    Excellent A/C company. Aaron Johnson will take care of your needs. They do not deal with the general public, but through licensed HVAC companies who service Commercial and residential homes and businesses.

  • Review 2 (2024-12-09 - Rating: 5)

    Always great products and quality support

  • Review 3 (2023-06-07 - Rating: 5)

    Great online. OTP is good but will get busy in the park heat. Recommend to text instead if you’re wanting to place order or check warranty. In-person service is good. But can have a long wait time if super busy.

  • Review 4 (2019-03-18 - Rating: 5)

    Alright, I have been here many times. The customer service has never been bad for me. The people working there always try to help you and will order it if they dont have it. Most of the time, they will have what you need. As far as returning things, it has never been an issue. With warranty, normally it gets hard to do at other places. At RMI, they have never made it a difficult process. I will admit that they have given me the wrong part once or twice. In both cases I was able to get it swapped out for the right part. Just a tip, no matter where you go always check it before you leave. Once I got a blower motor from a different place and didnt check it till I got to the job. Well, that was an hour mistake.Over a year and I still stand by this review. Easy to work with and great people behind the counter.

  • Review 5 (2023-02-23 - Rating: 4)

    What happen is that dispatch told me that my appointment was at 2pm and when I called them just to verify and to ask them if they would want their product that day he told me that my app was at 12 mid day so it better to called them and verified your self because after 2 mire truck showed up and about 4 hours there to get offloaded

  • Review 6 (2021-11-10 - Rating: 5)

    I have been going here for 17 years. The people are friendly and very professional. They do get real busy but thats expected with success. I will continue to shop here for my HVAC needs.

  • Review 7 (2023-06-02 - Rating: 4)

    Charging $20 to process a warranty of the brand they carry which is Carrier.Other than that all employees are helpful

  • Review 8 (2024-05-04 - Rating: 5)

    Always has the parts and equipment I need or gets them shortly after Ive called

  • Review 9 (2023-08-27 - Rating: 5)

    Grate place to buy Carrier Prodcts

  • Review 10 (2023-04-03 - Rating: 5)

    These guys really try to help with my questions. They have always had the parts that I need in stock.

  • Review 11 (2023-02-18 - Rating: 5)

    The staff very helpful and they tried to make your job easier. Highly recommended

  • Review 12 (2018-03-09 - Rating: 5)

    Great service. They have been around a long time and know how to take care of their customers. Carrier, Bryant and all the options for HVAC contractors.

  • Review 13 (2020-06-23 - Rating: 5)

    Dealt with Chris at the desk by the dock. He has been very helpful every time I have come in there. Keep it up!

  • Review 14 (2023-11-05 - Rating: 5)

    Always have what you need. Quick Friendly Pro.

  • Review 15 (2023-06-19 - Rating: 5)

    Excellent service! Would recommend for sure

  • Review 16 (2020-12-19 - Rating: 4)

    A great place to get your A/C and heating parts and service they are well stocked

  • Review 17 (2021-06-22 - Rating: 4)

    Its not as bad as the north Austin store. But its better than the south Austin store.

  • Review 18 (2020-10-12 - Rating: 5)

    Ever since Ive been in Austin this has been the place for my ac needs. Multiple locations and plenty of supplies.

  • Review 19 (2021-12-07 - Rating: 5)

    Chris and his crew get you taken care outside. Richard, Brandon and Blake get you taken care of inside.

  • Review 20 (2022-04-29 - Rating: 5)

    Great place for your HVAC/R needs for commercial and residential

  • Review 21 (2020-06-15 - Rating: 4)

    Have parts on hand and counter guys are professional and knowledgeable.

  • Review 22 (2023-09-24 - Rating: 5)

    Good service and very helpful

  • Review 23 (2018-09-06 - Rating: 5)

    Charles and Leo are great. Fast accurate service.

  • Review 24 (2017-05-31 - Rating: 5)

    Great staff. Very helpful and knowable

  • Review 25 (2023-01-25 - Rating: 5)

    12+ yrs of exceptional service

  • Review 26 (2019-04-28 - Rating: 5)

    Carrier dealer always a great brand

  • Review 27 (2022-08-13 - Rating: 4)

    Great for carrier ac parts

  • Review 28 (2017-09-11 - Rating: 5)

    I buy material from this distributor to serve our customers

  • Review 29 (2020-02-05 - Rating: 5)

    Always there for my needs... thank you

  • Review 30 (2017-07-15 - Rating: 4)

    Always have what you need

  • Review 31 (2020-01-02 - Rating: 4)

    Fast and good service

  • Review 32 (2019-06-06 - Rating: 5)

    Best of the best in the Austin market.

  • Review 33 (2020-10-18 - Rating: 5)

    Great service

  • Review 34 (2020-07-01 - Rating: 4)

    Helpful ,but rude

  • Review 35 (2017-08-19 - Rating: 4)

    Friendly service

  • Review 36 (2019-08-16 - Rating: 5)

    Best in the city

  • Review 37 (2018-07-28 - Rating: 4)

    Fast service

  • Review 38 (2020-12-03 - Rating: 5)

    A unique experience

Similar Organizations