RES Air Conditioning
Located in Houston, Texas
Address: 980 N Marshall St, Henderson, TX 75652, United States
Phone: +1 903-657-5349
Rating: 4.8
Services
- Identifies as women-owned
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Air conditioning contractor
- Heating contractor
- Heating equipment supplier
Latest AC Repair Services in Houston
Comments
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Review 1 (2017-10-18 - Rating: 5)
I have the bronze service plan with RES and I have been well pleased with the bi-annual checks and cleanings. All the technicians I’ve met have been knowledgeable, professional and courteous, but Dakota has impressed me the most. I called another company last year and the tech looked at my unit and told me I needed a new fan motor assembly. Being a good judge of character and a handy man myself, I called RES for a second opinion. They sent Dakota and he found the problem in just a few minutes. It was incorrect wiring from when the unit was installed 10 years prior, by another company. He switched the wires and our system has been working great ever since. He came today for scheduled maintenance and changed the filter, disassembled, cleaned and re-installed the blower and motor and checked the entire system inside and out. I was given an information pamphlet about a cold plasma purifier but it wasn’t a pushy sales pitch, just good information on how to better clean the air in our home. I really appreciate a stand up business in this day and age, and I have to say RES and Dakota in particular have exceeded my expectations. -
Review 2 (2022-06-19 - Rating: 5)
A few years back our AC unit had to be replace. It was still under warranty at that time. However issues never resolved concerning cooling in the back 3 bedrooms. This was at least 3 years ago.The tech was not willing to get into the attic and resolve issue.Last week system quit working. I called RES and they sent out a young man named Bredain. He fixed the initial problems involved and climbed into the attic with 100 degree temperatures outside. He is in process of resolving issue of reason why back 3 bedrooms not cooling.He explained to me reason why and it became more clear to me.I would prefer to have him and his lady helper out on every service call. He never hesitates to explain or jump on an issue.Polite and well spoken. The young lady training with him will make excellent employee.Thanks -
Review 3 (2017-09-26 - Rating: 5)
Have been dealing with the company for at least 5 years now. Very pleased with their services and personnel. Courteous, friendly, responsive and fair. Motor in our central system died on a Saturday. Even with going through the answering service, technician on call spoke with me within a half hour and arrived onsite when predicted. RES does good work and offers multiple payment options. Highly recommended! -
Review 4 (2017-07-25 - Rating: 5)
From the moment I called I was treated with the utmost kindness. They were very professional and communicated everything to me clearly. The gentleman Dakota came out and was very courteous and professional. RES exceeded our expectations with our first experience with HVAC issues and we will continue to use them in the future. -
Review 5 (2017-09-15 - Rating: 5)
Very pleased with the work that was done. My entire system was changed out so it did take several days to remove the old system and install all new equipment including duct work but the install crew was very helpful and courteous whenever I had a question and was very conciderate in being as quiet as possible considering I was working nights and sleeping at home during the day almost the entire time the job was going on. -
Review 6 (2018-09-04 - Rating: 5)
I had a plugged AC drain and called RES on a Sunday, holiday weekend. Dakota was at my house within an hour of the call, I live out of town, and very quickly resolved my problem. A very courtious and informative young man, I would highly recommend this company to anyone having AC problems! -
Review 7 (2017-11-18 - Rating: 5)
Dakota Faulkner comes out for our service contract on our air conditioning/heating unit, and we are extremely happy to have him in our home. He spends a great deal of time checking and cleaning our system. He is very knowledgeable, polite and courteous. He goes the extra mile for us! -
Review 8 (2018-01-03 - Rating: 5)
Larry came to my house, was respectful, funny, personable, and VERY professional. He took his time and even came back because he forgot to do one LITTLE thing, and wanted to make sure everything was perfect before he said his job was done. I would recommend him, and this company to anyone that needs work on their A/C. -
Review 9 (2017-11-24 - Rating: 5)
I am extremely pleased with the thorough job Mr. Godejohn did when he recently came to service our air conditioners and heaters! He was very polite, courteous and made sure all of our units are working great!! Thank you for a job well done!!! -
Review 10 (2018-04-02 - Rating: 5)
Bi-annual check up. Friendly, competent young man (remembered to close gate so fur babies wont get out). Showed me (one more time) how to clean the filter. I have used RES for 16 years and am always pleased with services, both scheduled and unscheduled. -
Review 11 (2022-06-04 - Rating: 5)
It was time to replace my 20+ year old A/C units in my home. RES installed 2 energy efficient star rated variable speed Daiking, A/C & Heating units in my home. The installation crew was on time and very professional. Could not be happier with the end results, more specifically is how these units manage the air quality and humidity for the entire house. The 12 year warranty (Parts & Labor) is the best in the industry. The 5 ton and 2 ton Daiking variable speed units have a 20+ SEER rating and are made in Houston, Texas. Energy efficient savings and a great investment for the long term. -
Review 12 (2018-08-04 - Rating: 5)
Dakota came out immediately on a weekend to help with the air. Extremely polite, very knowledgeable, and talked us through options. I highly recommend this company and Dakota. -
Review 13 (2020-07-17 - Rating: 5)
All the personal was friendly and very helpful. Aircondition went out Friday afternoon. Did not what to do>. Call a friend he said call RES did and they were out withing hour. Cool . If I could I would put 100 Stars on the post. -
Review 14 (2018-04-17 - Rating: 5)
Mr. Larry is very knowledgable professional, and a pleasure to work with. he was always on time, knew his job, and provided education to me concerning what he was doing and what I should do in the future. You are very lucky to have him, he is a KEEPER! -
Review 15 (2023-08-02 - Rating: 5)
Randy the technician was fast and very professional....had it up in running quickly. Would recommend and use again. -
Review 16 (2017-09-20 - Rating: 5)
My AC started making noise just after 9 am this morning. I called RES and by 130 pm everything was fixed and my regular mantiance was doneBilly was my service tech and he was very polite and professional. -
Review 17 (2017-11-27 - Rating: 5)
Very professionsl. He really knew what he was doing. He found the problem quickly and fixed it. He called before he came to ask if it was a good time. Came very soon after I requested a tech. Thank you. -
Review 18 (2018-04-14 - Rating: 5)
Res Air Conditioning - Dakota was informative on what was wrong with my air conditioning then helpful in chosing a maintenance plan that worked for us. Thanks for keeping us cool. Dorothy -
Review 19 (2021-03-18 - Rating: 5)
I called cause my ac wasn’t working and kyle showed up within an hour and a half the same day and fixed the problem fast. He was very knowledgeable and very professional. Thanks a ton -
Review 20 (2023-06-23 - Rating: 5)
Randy was great. He checked everything for us and I will always use RES -
Review 21 (2021-07-04 - Rating: 5)
Kyle was very knowledgeable and professional. He explained every step he made and I would recommend this company to everyone. -
Review 22 (2018-02-06 - Rating: 5)
Excellent service. Great communications. Latest technology. Honest reliable and highly skilled. Dakota is the Best!!! -
Review 23 (2017-12-18 - Rating: 5)
Great customer service! Dakota was awesome and went above and beyond! Will use them again for sure! -
Review 24 (2018-07-11 - Rating: 5)
Im not a customer, However I went in today ( my first time to go in ) for a family member who is, I was greeted by everyone there as I walked in. Great Customer Service I didnt have the information, but they did and help me very quickly. Wonderful Place!! -
Review 25 (2018-04-26 - Rating: 5)
Posting on behalf of William Carlile.- Dakota did a great job! He had no problem working late to fix our problem! -
Review 26 (2024-02-15 - Rating: 5)
RES is great and fixed my problem quickly and efficiently! -
Review 27 (2017-10-19 - Rating: 5)
Very professional, on time and courteous! Worked with Dakota who knew his stuff and was extremely professional -
Review 28 (2017-09-26 - Rating: 5)
RES has always been very helpful, honest, and efficient. I have been very pleased with their service and their techs -
Review 29 (2017-11-13 - Rating: 5)
Quick response on a Sunday morning. Professional and courteous service. Issue was resolved quickly. Thank you Dakota. -
Review 30 (2019-10-30 - Rating: 4)
Fixed our air conditioner a couple times over the years never had any trouble with them. Nice customer service. -
Review 31 (2018-10-11 - Rating: 5)
Dakota has always been professional, congenial & I applaud his knowledge & efficiency. Thank you!!! -
Review 32 (2019-07-30 - Rating: 5)
Called in a service repair, not only was the tech out here timely fashion but the repairman, Will, was super awesome! -
Review 33 (2018-02-02 - Rating: 5)
He was very professional and experience Will knowledgeable he done good job when ever i call please send James -
Review 34 (2017-12-23 - Rating: 5)
DAKOTA IS A VERY EFFECENT SERVICE MAN ALWAYS PLEASANT AND MAKES SURE WE UNDERSTAND WHAT HE IS DOING. -
Review 35 (2017-12-05 - Rating: 5)
Dakota was very professional.I’ll rate it five stars. -
Review 36 (2018-03-30 - Rating: 5)
Extremely polite. Very good knowledge and communication on how to operate. Greatly satisfied!! -
Review 37 (2018-09-06 - Rating: 5)
Ive been using RES for years. Theres a reason for that.Thanks Felica and Dakota. -
Review 38 (2017-09-29 - Rating: 5)
Very pleased with thoroughness of regular maintenance and knowledge and professionalism of the service staff. -
Review 39 (2017-11-02 - Rating: 5)
Did a good job and explained what he was doing. No complaints. -
Review 40 (2019-07-01 - Rating: 5)
Fast,friendly service,have what you need to service your air conditioning needs -
Review 41 (2018-05-10 - Rating: 5)
Five stars for James . . . great guy and A/C Tech -
Review 42 (2022-10-14 - Rating: 5)
Prompt. Honest. Reliable. -
Review 43 (2017-11-16 - Rating: 5)
Great job and showed up fast! -
Review 44 (2018-02-15 - Rating: 5)
Service was great. Professional work. -
Review 45 (2017-11-14 - Rating: 5)
Really kind and personable service techs. -
Review 46 (2019-06-24 - Rating: 4)
They got the AC to work again! Nuff said -
Review 47 (2020-05-08 - Rating: 5)
Very happy with their service -
Review 48 (2017-12-14 - Rating: 5)
Thank you Dakota Faulkner! -
Review 49 (2020-08-24 - Rating: 4)
Nice and friendly people -
Review 50 (2023-03-20 - Rating: 5)
Great service -
Review 51 (2020-10-22 - Rating: 5)
Punctual, personable, and efficient! -
Review 52 (2021-07-23 - Rating: 4)
GreT service.