Quality Star Services

Photo of Quality Star Services

Located in Houston, Texas

Address: 6790 Gass Rd LOT 13, San Antonio, TX 78253, United States

Phone: +1 210-543-1441

Rating: 4.9

Categories

  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Furnace repair service
  • Heating contractor
  • HVAC contractor

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-04-14 - Rating: 5)

    We had a problem with our A/C, these guys were highly recommended. They responded quickly and were able to come the very next day. Aaron worked hard to track down the problem and get it fixed right. Honest and hard-working. We will definitely be calling them again in the future for all our needs.

  • Review 2 (2023-08-01 - Rating: 5)

    Ramon came out to our home and installed a mini split for us as well as installed an Ecobee thermostat. Ramon was super friendly, helpful, and professional throughout the entire process. He took time to explain what he was doing and made me and my family feel comfortable with the work that was being done. Once the work was finished, he invited me to inspect and the level of detail and care that he put into the installation was great. Iā€™ve never had this level of care and attention, and it left me hoping to find another reason to have them come out. I had multiple bids for the job and I am so thankful that not only did we choose Quality Star Services, but that we were lucky enough to have Ramon take care of our family. Iā€™ll definitely be recommending them to friends and family and while I hope I donā€™t have to call them too soon, I look forward to working with Ramon and Quality Star Services again in the future.

  • Review 3 (2023-11-21 - Rating: 5)

    The company name says it all! Aaron, Ramon, and the team were very efficient and professional. We had to replace our HVAC system due to signs of failure. They were able to temporarily fix the problem before replacing the system. The replacement was completed in a day, and any hiccups were taken care of while they took precautions to prevent damages to the furniture, walls, or floors. They even went the extra mile to ensure that our system was optimally set up by coming back the following day. We were very satisfied with the work. Company highly recommended!

  • Review 4 (2021-09-06 - Rating: 5)

    Quality Star Service has always been dependable and professional. They always do a great job. Ive used them back when their Dad owned the business. They are fair, honest and a good family business. They were recommended to me buy a coworker who could only say great things about them. My appointment today was for cleaning my AC filters outside from the inside out just to maintain my AC unit. They also did some maintenance inside as my AC pipes started to leak over the weekend right before my appointment. Ramon is a super nice guy and always does great work. I recommend them to everyone I know.

  • Review 5 (2023-07-06 - Rating: 5)

    I agree with all the excellent reviews for Quality Star Services, particularly those that mention Aarons HVAC expertise and his overall professionalism and demeanor----he truly exceeds all expectations. After having dealt with questionable HVAC businesses providing excessive quotes for unnecessary repairs, Aaron was able to get my AC cooling again for a very reasonable price. I only wish I had known about Quality Star Services sooner. Trust the amazing reviews---they are true! I very highly recommend this business.

  • Review 6 (2022-04-26 - Rating: 5)

    Aaron and his crew were amazing! They are extremally hard working, professional, and their quality of work is next level. They perform maintenance regularly on our units and when it was time to replace my older unit they gave us an excellent price but also several options to make sure we got what we wanted as well as understood our options to make the best choice for us. I will always use them and am grateful I found them. Aaron is always a really fun to talk to and super patient with myself and my kids running around while he works.

  • Review 7 (2020-04-09 - Rating: 5)

    Aaron and his team are picture-perfect professionals. They are very polite, social, and punctual. After another San Antonio company tried to overcharge us for work that reputable companies do not even perform (repairing the coil) Quality Star Services gave us a simple, honest second opinion and assessment of the situation. We were provided with 3 different reasonable options for moving forward and were able to chose the one that fit our budget. The completed work was done in a professional manner with regard for my carpets, baby gates, etc. We couldnā€™t be happier with their service and recommend them 100%!

  • Review 8 (2022-05-18 - Rating: 5)

    My A/C suddenly stopped unfortunately. I had planned to have someone come out and repair it the following day, but Aaron (Woody) so kindly made it a point to come by to check it out and get everything squared away. I canā€™t express my appreciation enough, as he was on the complete other side of town, it was getting a little bit later in the afternoon, and he still got to my home on time and ultimately got everything resolved. He was incredibly knowledgeable and walked me through his processes while providing clear explanations. He was very thorough and didnā€™t rush, unlike other companies Iā€™ve had that experience with. Overall, a wonderful experience! My home feels amazing now and I would absolutely recommend their services to anyone!

  • Review 9 (2023-10-31 - Rating: 5)

    I picked this place based on reviews and the amount received. It was an excellent strategy. Very nice and reasonable. Also super quick on troubleshooting what was going on and quickly repaired my AC. Appreciate it! I would say the price was very fair as well. Just an overall great experience.

  • Review 10 (2021-05-14 - Rating: 5)

    We were fortunate to have time to get 6 quotes from local A/C companies. With the exception of a couple of outliers (2 big names/lots of advertising) that were much more expensive and quoted brands Id not heard of, most prices for the units were comparable. While all 6 visited our home, Aaron was the only one to sit down with us and give detailed information on what he planned to do to make our system cool/heat better in trouble spots. In addition, I had LOTS of questions and he was always so gracious to answer to help me become a more informed consumer. He and Ramon went above and beyond to organize the drain lines, ducts and wiring in the attic which was totally unexpected. I heard and read The brand you get is not nearly as important as the installers you chose many times during this experience and Im certain we made the correct choice in Aaron and Quality Star. They are a fantastic family owned business and I would not hesitate to recommend them to friends and family.

  • Review 11 (2022-08-04 - Rating: 5)

    Aaron was fantastic! Very professional, knowledgeable, and kind. He took the time to explain how to adjust our thermostats to most efficiently cool out home. Itā€™ll save us a lot of money! Couldnā€™t recommend them enough!

  • Review 12 (2021-05-07 - Rating: 5)

    Aaron and Ramon were great. Aaron spent a lot of time looking at the issues in our house and understanding our hotspots and developed a great plan to adjust the ducts along with the install of a new system. They found other duct issues during the install and corrected them without a hitch. They even helped me fix the inadequate duct for our bathroom fan with leftover material from the main ac system job. When the new thermostat was acting funky a few days after install they came out the day I reported it and got it fixed promptly. Would definitely recommend.

  • Review 13 (2023-10-13 - Rating: 5)

    Aaron provided exceptional service, his attention to detail and explanation of the process were spot on, we will definitely use Quality Star for all our HVAC requirements in the future!

  • Review 14 (2022-08-03 - Rating: 5)

    Quality Star Services worked on our ACs. They listened to our concerns and were very helpful Aaron and crew are very friendly and took the time to explain what will work best for our rental property. The best part is that they fill out all the necessary forms for us to get our CPS rebate. I highly recommend them.

  • Review 15 (2020-01-15 - Rating: 5)

    Quality Star Services (formerly AllAir) is a great company and went over and beyond by providing us with a holiday (Labor Day) service call when our air conditioner unexpectedly quit working. He had several emergency calls that day and still fit us into the schedule giving us timely updates on his arrival time. Aaron was quick to diagnose the problem, get the needed replacement part installed and have us up and running again. He was quite thorough and checked out attic and other areas just because he wanted to insure adequate air flow and assuage our concerns about future problems. We were more than pleased with the service and personal attention given by Aaron and his company. They care about customer satisfaction and quality service. We highly recommend Quality Star Services.

  • Review 16 (2020-07-07 - Rating: 5)

    Our AC went out two weeks ago, and we had Quality Star Services out to fix the issue. It failed again this past weekend (the AC was installed in 2006), and I am so very appreciative for the service that we got when we called back for help.They gave great feedback on the pros and cons of repairing vs. replacing our system. They also made sure to tailor those recommendations to our needs instead of pushing for the option that would make them the biggest return. The owner came out himself on the day before July 4th, and they worked late to finish so that we would have AC that evening and his employees could have the holiday off. He also offered the option for us to use their window AC units temporarily if they couldnā€™t get the install done in one day.These folks are very professional, very knowledgeable, and they look out for their customers.

  • Review 17 (2022-11-18 - Rating: 5)

    Aaron is very professional and honest. We trust him completely. Aaron went out of his way to go get the part we needed right before the place closed so we didnā€™t have to be in a cold house. Aaron went beyond our expectation.

  • Review 18 (2022-06-27 - Rating: 5)

    We appreciate Aaron for coming quickly to resolve our AC issues. Our AC went out during 100ā° weather. He was very helpful in explaining what choices we had. He did a great job of addressing hidden issues and getting us taken care of in a timely manner.

  • Review 19 (2021-12-14 - Rating: 5)

    This company is awesome!! Both heaters and AC units in our house were getting older and we knew we would have to replace them soon because they were installed in 2007. We had a Freon leak and originally called a big box company to come out and look at it. When the told me it was over $900 just for Freon + diag for the leak and other charges I abruptly asked them to leave. I then called a company that I believe only had 1 employee but only charged $220 to recharge. He informed me I need a condenser so I asked him to email a quote to fix it. I waited for this about a week and after calling twice, never did get that quote. That led me to quality star. I called, because by now the Freon was out again and a super nice lady said it would be a couple days before they could get to it. I was about to call other places when she called back and said that the tech would swing by on his way home for the night. They came by and were so professional and just had very good vibes, for that reason I had them quote two new heating and AC units. I did not even shop the price I was given because of their superior honesty and we now have all new heating and AC units. Absolutely wonderful company and the only place we will ever call for this stuff. In a world full of scammers and poor business practice I fell very lucky to have found such a great company. You will not be let down if you do business with them.

  • Review 20 (2020-03-13 - Rating: 5)

    We had a fantastic experience. Ray came out promptly and was quickly able to troubleshoot the problem we were having with the AC. He was very thorough in explaining things in easy to understand terms and fixed it to proper working order. Now our house is nice and cool just in time before summer. I would definitely use this service again highly recommend this service to anyone who is in need of AC service or repair.

  • Review 21 (2018-08-21 - Rating: 5)

    We dealt primarily with Ray (who came highly recommended). Ray came out same day I called to assess the situation. Then he ordered parts and he and Aaron were out a few days later. These guys really know their stuff. They were extremely professional but also personal and relaxed. They even asked if I minded them playing music while they worked. After I said yes, I kinda giggled at the low volume - like that would have ever bothered me.They were tidy and cleaned up as they went. They explained every step - especially the ones I asked about (Iā€™m nosey). They got the whole system replaced in about half a day and we were completely cool and back to ā€œnormalā€ within a few more hours. In addition to all of this excellent service, they also installed a cut off switch in the event of a back up so the AC wouldnā€™t leak on to my water heater. Above and beyond service. I recommend them to anyone needing AC service!!!

  • Review 22 (2022-06-08 - Rating: 4)

    The technician (Aaron) was very polite and professional during the entire visit. All work being done was explained well and took the time and care to make sure a thorough job was done. Military friendly too! Only reason 4 stars instead of 5 is because the time window was missed and I had to reach out for updates. Still saw me same day which in 105 degree heat was crucial!

  • Review 23 (2021-05-25 - Rating: 5)

    Aron and Ramon took our a coil ou,t, the blower out and everything and took it all outside, gave it a very thorough cleaning and reinstalled it all. Then took motor out of outside unit and cleaned those coils and put it all together, charged the unit and itā€™s working great. They kept us informed of everything they were doing and were very honest about it all which you donā€™t find much of these days. We really appreciate the good service they provided to us.

  • Review 24 (2022-10-27 - Rating: 5)

    Aaron is an impressive person to work with. In addition to clearly knowing his trade, his attitude and service orientation are beyond almost anything Iā€™ve ever experienced. I would strongly recommend his services to anyone in need of HVAC work.

  • Review 25 (2020-09-08 - Rating: 5)

    Ramon was my serviceman, and the level of expertise he has in HVAC is impressive. I always appreciate someone servicing my home that seems to be an expert in their field. He took the time to explain everything he was doing to me, which I always appreciate as well. He wasnā€™t rushing around, trying to hurry off to the next job. He was thorough, and again, explained why he was doing/checking everything he was. HIGHLY recommend this company.

  • Review 26 (2018-07-25 - Rating: 5)

    Aaron came out on short notice in July when the temps were 105 degrees. Poor guy stayed until 7 pm working on my system. His prices were reasonable and he got my AC working again!!!! He was professional and friendly. I will use them again if needed, and will recommend him to friends and family.

  • Review 27 (2020-04-09 - Rating: 5)

    Today Ramon serviced my unit and was able to diagnose the problem with my AC within minutes. He was very professional and explained the issues at hand. He outlined the pricing of services and they were very comparable if not better than most companys and the quality of the work was fantastic.

  • Review 28 (2020-04-17 - Rating: 5)

    Great service all around. From the very beginning I could tell that Aaron truly cared and wanted to provide quality work. For all of the people that I got quotes from he was the only one that truly evaluated my system and told me how to fix the problem instead of just giving me a quote for a new system. I would highly recommend this company

  • Review 29 (2021-07-02 - Rating: 5)

    We have had Ramon out when first our heater was not working and then our A/C. He is extremely professional, thorough, honest, and so kind. I really felt like he treated us like family and made sure we were taken care of. Couldnā€™t be happier with the service we received!

  • Review 30 (2020-07-03 - Rating: 5)

    Great company! Iā€™ve been using them for more than 15 years for three different homes. They always explain clearly what is going on with our system and recommend the best options for us even when it is less business for them. They have done maintenance, replaced ducting, installed a new air return, blown in insulation, and replaced an entire system for us. Iā€™ve stopped getting second quotes on big jobs. Itā€™s good to have someone we feel comfortable with.

  • Review 31 (2020-12-06 - Rating: 5)

    Im not an expert, nor have I watched enough YouTube videos to pretend to be one, but the job Aaron/Jared/Ramon did installing my new AC unit was fantastic - the kind of job a company can build reality TV shows around. They walked me through what was hurting my previous heating/cooling experience, and how they could help so that I was never in the dark about what I needed. There was no upfront cost, and even when I changed my mind about how to finance everything, they let me wait despite EVERYTHING already getting done. I really cant say enough good things about everyone involved. They were professional but conversational, and quick but still thorough (and I paid for ALL the trimmings). They were a stereotype (in the best way!) of the small business who cares about the customer experience but has the experience and acumen to execute a quality installation.

  • Review 32 (2019-08-23 - Rating: 5)

    Not sure why some people want to b@s$& about the service... I am visiting my daughter and Iā€™ve interacted with Ray twice now. He is very pleasant and tells me what heā€™s doing throughout the job. From my experience with him, I feel this company has great customer service and cares about its customers. When the air went out a month ago, Ray made sure to get here ASAP to get us up and running. Oh, the kid that was supposed to be here showed up late...but Ray replaced the unit mostly on his own! HE ROCKS!!Cost wise, it is pretty comparable to others, but others didnā€™t have the quality customer service this company does!Allin all I highly recommend this company!!

  • Review 33 (2020-08-12 - Rating: 5)

    We have used Quality Star for both routine maintenance and repairs and have had nothing but great service from them. From the initial call to service/repair completion, they communicate well, explain what we need to know about our HVAC, offer solutions, and are fairly priced. We will continue to use, and refer, their services.

  • Review 34 (2020-09-30 - Rating: 5)

    When our AC was in the fritz we decided to call Quality Star Services, based on the recommendation of some friends and neighbors. We were not disappointed! Aaron came out very quickly, diagnosed the problem, and fixed it. He even gave us some tips and advice for our AC, which we appreciated. Well definitely be calling them again for any future repairs.

  • Review 35 (2020-11-12 - Rating: 5)

    Aaron, Ramon and the rest of the team are awesome. They installed an AC unit a little over a year ago. We recently had an issue with it and the FAN Blower failed. They came out the same day I called them and replaced it FREE of Charge. Finally a company that actually stands by their warranty. I highly recommend them to anyone needed AC / Heat services.

  • Review 36 (2021-05-15 - Rating: 5)

    For several years weve tried out several companies before making this our go-to HVAC repair/install team. We have been faithfully using this company for over 5 years at multiple properties that we manage-- commercial and residential. Without a doubt, our connection goes beyond our shared veteran experience.... its about the quality of work, the integrity, and level of service that weve received.

  • Review 37 (2020-08-25 - Rating: 5)

    Ramon was on-time for the job. Assessed the problem and got my house cooled in less than 4-hours. I will always choose Quality Star Services for my HVAC needs. Always.Thank you Ramon, youre an awesome guy. Also, thank you Aaron and Dorothy. Yall are the greatest.

  • Review 38 (2021-06-23 - Rating: 5)

    Aaron and team did an outstanding job on advising the best replacement HVAC system American Standard in our home. I had a lot of questions and Aaron was very professional in answering all my questions. They were the best in cost and quality compared to advertisements you see on TV. Reference to service, they covered 2 years of FREE service if anthing goes wrong v.s. there compeditors which cover only 1 year.

  • Review 39 (2020-06-15 - Rating: 5)

    Fast and friendly, transparent pricing, extremely knowledgeable, overall 5-star experience! Aaron helped me understand how our system worked, and where it could be improved for better overall comfort and efficiency. No pressure to buy or upgrade, just advice and rough cost estimates for any future work. Highly recommended!

  • Review 40 (2022-05-21 - Rating: 5)

    Aaron and Ray did a wonderful job installing our new AC and new ductingv and vents. Aaron took his time evaluating and making sure everything was correct. I am very pleased with the quality of work and professionalism. Thank you

  • Review 41 (2021-05-21 - Rating: 5)

    Ramon did an excellent job-thorough, helpful, unrushed, and explained everything. Aaron and Ramon have such great customer service and have been so good to us. Highly recommend them to anyone!

  • Review 42 (2020-04-03 - Rating: 5)

    Honest business. Arron was great to work with. He explained everything and the quality of the install was top notch. I am a commercial general contractor, and I know good work when I see it. I trust this business, and highly recommend if you need ac replacement (which I just had), repair, or maintenance.

  • Review 43 (2021-04-13 - Rating: 5)

    Ramon the tech was great! He was quick, thorough, and explained everything to me. Didnā€™t try to upsell me on anything, and gave me solid advice going forward. The staff was also very responsive and kept me up to date on timing and scheduling.

  • Review 44 (2021-04-05 - Rating: 5)

    Amazing service! Very easy to work with and Aaron was great at explaining what was going on with our system. They are very thorough! We will be using them going forward for any of our AC needs.

  • Review 45 (2022-05-13 - Rating: 5)

    I had been experiencing some troubles with my AC, it was not cooling well. Aaron, the technician arrived and diagnosed the issue very quickly. I appreciated the options provided to remedy my issue. In a matter of no time, my AC was up and cooling perfectly! Honest work and efficient solutions! Would highly recommend.

  • Review 46 (2021-10-19 - Rating: 5)

    Ramon was incredibly thorough and communicated all of his findings to me so I know exactly what Iā€™m walking into on home purchase. Would have been a good deal if they charged me double-ecstatic value for the price. Call today!

  • Review 47 (2020-08-04 - Rating: 5)

    The process of scheduling someone to come to service my unit was excellent. Ray of Quality Star Services was an expert friendly and most important someone you can trust.I very strongly recommend this company to anyone needing AC services.

  • Review 48 (2021-03-12 - Rating: 5)

    Quality star service has done AC and heater repair/replacement work and my home and a rental property. They are professional, courteous, and very honest. Among the several companies I have used in San Antonio, they are hands-down the best. I will not go anywhere else for my heating and air conditioning service.

  • Review 49 (2020-05-19 - Rating: 5)

    Ramon is a true professional. He helps me with a couple of rental properties I have. The tenants always comment on how responsive, polite, and honest he is while fixing their air conditioning. I would never give my HVAC business to anyone else.

  • Review 50 (2019-08-27 - Rating: 5)

    I have to say that Ray and Sam definitely went the full 150 percent over and above what they came to do today. The ac was not cooling properly. They quickly diagnosed the problem and replaced the coils. We had 2 other companys out in the last 2 and a half weeks and no one could find the problem. Two thumbs up for Quality Star Service and for Ray and Sam

  • Review 51 (2018-10-11 - Rating: 5)

    Water heater bit the dust and these guys came through for us big time! Saved about 30% (over $1,000) compared to what another company quoted for the same job. Aaron was so patient with my questions- and I ask a lot. They even left the space cleaner than when they started. This is the second time theyā€™ve done major work on our home (last time was AC) and I was very pleased both times.

  • Review 52 (2021-04-08 - Rating: 5)

    Thank you so much Carla and Quality Star Services for the getting to us so fast! TX heat plus ac issues equals chaos in this house! Our tech Aaron was fast too, in and out in 20 mins! We really appreciate everything!

  • Review 53 (2021-08-13 - Rating: 5)

    My technician Ray Martinez was friendly knowledgeable and went above and beyond to make sure our AC was functioning perfectly. Highly recommend him! We really cant say enough good things about him!

  • Review 54 (2022-04-19 - Rating: 5)

    Aaron was friendly, as always. Explained what was needed in a way I was able to understand easily. He completed what was necessary promptly and the cost was very fair. Will call again as needed and highly recommend.

  • Review 55 (2021-05-21 - Rating: 5)

    Ramon Martinez was very efficient. Told me everything that needed to be done. I was so amazed with Quality Star Services. When he got here. He went straight away to-do what he had get done. Ramon is an excellent service man.

  • Review 56 (2020-05-30 - Rating: 5)

    I typically dont write reviews, but this time I had to as I was blown away by Quality Star and their service. Ramon in particular. He was incredibly helpful and knowledgeable. He went out of his way, and I mean way out, to help me with my aircon issue and I am incredibly grateful.

  • Review 57 (2022-04-05 - Rating: 5)

    I contacted Quality to help me understand how my AC system worked. Aaron was extremely helpful and explained In detail how my system worked and how to maintain it. Thank you all. Will definitely be calling you all back if I need help.

  • Review 58 (2021-05-05 - Rating: 5)

    I have called for service to my AC unit because it was not giving me the right temperature I set especially when the hot weather days. The technician came in and went thorough check Other companies just sent an advisor to tell you what you donā€™t need and how to spend your money. But he literally went and check the attic. Not just look at it. He climb inside the attic. I totally respect the effort and the value of anyone who gives 120% effort before telling you what you needed without even doing the effort of checking your house from top to bottom. You know whoā€™s fixing my AC from now on.

  • Review 59 (2022-07-06 - Rating: 4)

    They are absolutely wonderful! Always get it right!Aron knew within a few minutes what the issue was and itā€™s cooling so nicely now! We are so thankful to have someone we trust!

  • Review 60 (2020-08-14 - Rating: 5)

    Ramon did an excellent job and went above and beyond. Not only did he fix my AC up he also took the time to explain everything to me. I would definitely recommend this company for any future work.

  • Review 61 (2021-05-20 - Rating: 5)

    Needing to replace our home HVAC system, and a coworker told us that he had been using Quality Air Services, (QAS) for years as the only company when it comes to heating and air conditioning.We called to request an estimate for a new system. The are professional and extremely knowledgeable. Took time to explain option, and good prices for the equipment, and top quality pros for the installation.We havenā€™t made a choice at the time of this review, but QAS could be hard to beat.

  • Review 62 (2021-08-23 - Rating: 5)

    Ramon was very thorough! He took the time to make sure it was done right the first time. He even properly finished installing the unit in the attic, which wasnā€™t done when the house was built 8 yrs ago.

  • Review 63 (2022-08-11 - Rating: 5)

    Absolutely incredible company. Even Britt l before my appointment they tried to help me troubleshoot the issue myself over text. Ultimately had to have the technician come out and he was able to give me straight, honest answers and didnt try to force me into anything that I didnt need or want. Very highly recommend this company!!!!!

  • Review 64 (2020-03-23 - Rating: 5)

    Not sure how other AC companies make a living in San Antonio with Quality Star Services taking all the customers who care about careful, meticulous work, clear answers to what must be repetitive questions for them, and fair prices that match their original estimates. Over the last seven years and two houses they replaced a compressor in one house, inexpensively kept a 25 year old system running in another, then replaced the entire system, moved it to the attic, redid the ducts, and improved the insulation.Im so glad they did. A system that was so noisy it would wake you every time it kicked on doesnt even rumble. A glassed in patio that was cold in the winter and hot in the summer is now the same temp as the rest of the house. Bedrooms that starved for air with the door closed now have both privacy and comfort. Ducts that were jumbled and tangled are neat and tied into position. The outdoor wiring is neatly sealed against the wood siding with clear silicone, preventing future rot.Give Aaron a budget and some time, hell make the most of it, balancing improvements in insulation and duct work against AC hardware to give you the best possible system.

  • Review 65 (2019-04-04 - Rating: 5)

    We price shop for various AC unit and settled on this company after a considering other such as WillFixIt & AirTron. What made us chose this company was Aron and his cooperation in answering all our questions before, during and after the AC system. Aron even guided us in determining what size unit we should get based on our house size and room temperatures. Althought we had heard good things about other AC mfg, Aron recommended the Rudd due to local parts being easily in our area and reduced down time if we should need repairs.During installation, they took care to cover the stairs with a thick cloth. He said it was done to prevent any condensation from pouring out on the carpet. Good thing they did because our old unit was dusty and full of water.After removing the old unit, they clean up the space and applied a gray sealant to the old wood. Next, the new unit arrived without any dents/scratchs. We paid for a new unit and sure feel like we got a brand new air handler and furnace. All Air Mechanical welded every single cooper joint and covered all exposed cooper piping with insulation.They carefully measured and installed new air ducts and grill cover where new duct work was being installed.After installation, we talked about maintenance and care for the unit, in all it took a whole day to get the new unit installed.After a couple of days, the city inspector came by and found water building up on the drain pan. I contacted Aron and he came the next day to inspect the unit. Turns out the increased 0.5 ton on our new system was sucking air through the water drain pipe. Aron recommended that we use a less restrictive filter and it fixed the problem.We have had the unit for over a year now and it has worked flawlessly. The installation still looks like new, all the joints are still in excellent condition.I would highly recommend All Air Mechanical, just be sure to book them early as the summer months are very busy for them.

  • Review 66 (2021-10-19 - Rating: 5)

    Ramon was VERY professional, courteous and friendly. He went above and beyond plus he represents Quality Star Service very well. Looking forward to doing more business with Quality Star.

  • Review 67 (2022-12-24 - Rating: 5)

    Aaron was awesome! He diagnosed our issue and fixed it with a simple solution. We are grateful for a business with integrity!

  • Review 68 (2021-05-04 - Rating: 5)

    Ramon was one of the most professional and knowledgeable service technicians Ive had. Answered all of my questions regarding my AC system and went above and beyond to provide outstanding maintenance.

  • Review 69 (2022-03-01 - Rating: 5)

    We have used Quality Star Services for our HVAC needs for several years ranging from tune ups, repairs, and even a brand new system about 2 years ago. They have great skill, knowledge, and services.

  • Review 70 (2020-03-06 - Rating: 5)

    They came to do an evaluation on my HVAC equipment. They were on-time, very friendly, and felt the cost was very reasonable. No complaints at all. Great company to work with.

  • Review 71 (2022-04-27 - Rating: 5)

    QualityStar has always provided us with exceptional service. Aaron and team go above and beyond to ensure our systems are functioning well.

  • Review 72 (2020-07-14 - Rating: 5)

    Very professional and responsive. Had the air conditioner up and running quickly. Took the time to explain what the issue was and how to prevent it from happening again. Will not hesitate to recommend and will use again, if needed.

  • Review 73 (2020-10-15 - Rating: 5)

    Weve depended on Quality Star Services for years and theyve always come through for us! They are honest, professional, friendly, and all-around awesome! I would recommend Quality Star Services to anyone.

  • Review 74 (2021-01-20 - Rating: 5)

    The technician that serviced my a/c system is very knowledgeable and explained the system very well to me. He answered all my questions and is very polite. I am very happy with this service and happy I switched from my previous service company to this company. Very happy customer and kudus to the technician.

  • Review 75 (2020-09-23 - Rating: 5)

    I learned more about my AC unit and how it functions in the 1 hour they were here than the 7 previous years of calling out AC techs. Incredibly informative. Diagnosed root cause issues instead of quick fixes/patches.Will only use them moving forward

  • Review 76 (2021-07-26 - Rating: 5)

    Please call Quality Star Services before making decisions about your AC. Aaron and Ramon explained every little details and guaranteed to fixed my AC. Will definitely recommend.

  • Review 77 (2020-09-09 - Rating: 5)

    They took time to explain to me all of the different components of our AC system. Now we feel much more confident in managing and maintaining this system in our house. Service was very good.

  • Review 78 (2021-05-28 - Rating: 5)

    Excellent service! Ray is one of the most knowledgeable & professional service providers I have ever had the pleasure of working with. He went above what was expected and delivered excellent service.

  • Review 79 (2021-10-31 - Rating: 5)

    Theyā€™re honest & upfront about pricing & options. Our turnaround time was fast. Didnā€™t try to upsell us on anything. I appreciated the email & text communications as I donā€™t always answer incoming calls.

  • Review 80 (2021-06-27 - Rating: 5)

    Very friendly experience from setting appointment to finish. Ramon was very knowledgeable and great at explaining things. Highly recommend Quality Star Services!

  • Review 81 (2021-08-19 - Rating: 5)

    These guys are by far the best HVAC service we have ever used. They are on time super professional great value and all-around good guys.

  • Review 82 (2017-07-18 - Rating: 5)

    Ramon and Jordan came out to service my A/C. They were extremely professional and friendly. They made sure to explain everything about my system that I had questions on.

  • Review 83 (2021-02-17 - Rating: 5)

    Aaron is always great. Weā€™ve used them for years. They are friendly, responsive, and do a great job.. I highly recommend them to others.

  • Review 84 (2020-09-23 - Rating: 5)

    I have been using Aaron for my personal AC needs for years and now I refer him to every client I have. Top notch service and knows exactly what he is doing!

  • Review 85 (2017-02-15 - Rating: 5)

    During a family reunion, the fan motor decided to stop working. All Air was able to come out quickly, get a part and had our AC up and running in just a couple hours! Amazing team!

  • Review 86 (2021-08-12 - Rating: 5)

    Quality Star was so quick and efficient in accomplishing so much at an excellent price! Iā€™ve already seen my energy bill lower and my house is much cooler at the height of summer!

  • Review 87 (2021-05-05 - Rating: 5)

    Ramon was great! Thorough, courteous and mindful of our concerns for cleanliness. 10/10!Thank you,Bart and Kin Thomas

  • Review 88 (2021-10-13 - Rating: 5)

    Received great service from a friendly and professional technician. Answered all my questions and educated me on a lot of things I was interested in knowing. Will definitely use again.

  • Review 89 (2021-02-19 - Rating: 5)

    Quality Star Services answered their phone and came out to us the next day when I couldnā€™t get through to any other companies! They restored our heat quickly!!! Very grateful for them!

  • Review 90 (2021-06-15 - Rating: 5)

    Great company! Ramon was awesome and explained everything he did. I would highly recommend Quality Star.

  • Review 91 (2021-10-08 - Rating: 5)

    This is a great air conditioning company I am a builder And even my air-conditioning company I use on my houses couldnā€™t get someone out to me but he came out took care of the problem was able to find it quickly and did a great job AC is working excellent now.

  • Review 92 (2020-09-04 - Rating: 5)

    We always receive such amazing service, they are honest and trustworthy, as well as fair in their pricing! Great techs and great work!!

  • Review 93 (2022-05-02 - Rating: 5)

    One of the things I most appreciate is that Aaron gives you options and enough information to make a decision that youā€™re happy with (repair/fix with this or that).

  • Review 94 (2021-05-14 - Rating: 5)

    A/C wasnt keeping up and they made it like new again. I signed up for a low cost maintenance plan so I know it will always stay in good working order.

  • Review 95 (2021-03-18 - Rating: 5)

    Ramon provided terrific service yesterday and is so very nice! We always feel confident in the service he provides and valued as customers.

  • Review 96 (2021-01-12 - Rating: 5)

    Quality Star was responsive and fast and did a great job. The technician was friendly and knowledgeable. I highly recommend!

  • Review 97 (2021-01-24 - Rating: 5)

    Great service. Very trustworthy and thorough. Did a great job explaining my repair options. I recommend them to all my friends.

  • Review 98 (2021-07-06 - Rating: 5)

    Very pleased with the service received from Quality Star A/C and the professionalism of all personnel that I came into contact with regarding this service call. Thank you Ramon, Carla and Aaron.

  • Review 99 (2022-08-11 - Rating: 5)

    Excelente customer care, service, and professionalism. So Grateful I found this company! I will continue to use and refer their services. I love this company!

  • Review 100 (2021-12-20 - Rating: 5)

    Guys are always clearly dressed as working for Quality Star Services. They are friendly and courteous. I enjoy working with an honest company!

  • Review 101 (2022-10-24 - Rating: 5)

    This company is the absolute best! Erin the owner and his team cant be beat. I would recommend them above all others.

  • Review 102 (2021-06-11 - Rating: 5)

    Great service! Fast response and very communicative. Got our A/C up and running for a very reasonable price.

  • Review 103 (2020-06-25 - Rating: 5)

    From the start with Kim and Erin very personable friendly and really interested in meeting our needs. Great work service and rrliability

  • Review 104 (2021-04-27 - Rating: 5)

    Quality Star Service is one a the few companies that I would say I trust. They have provided exceptional service for my family.

  • Review 105 (2022-10-22 - Rating: 5)

    Outstanding company. Outstanding job. They replaced our old HVAC system. Highly recommend them!!

  • Review 106 (2021-11-12 - Rating: 5)

    Aaron is very courteous and honest. He has always provided service well beyond expectation.

  • Review 107 (2020-11-06 - Rating: 5)

    Love doing business with this company. They are professional and detail oriented. They are a small company and get to know their customers. I highly recommend their services!

  • Review 108 (2020-08-02 - Rating: 5)

    Will continue to trust Quality Star Services with my and my familyā€™s needs. They communicate constantly with updates and concerns, they arenā€™t pushy and will not try to sell you anything you donā€™t need.

  • Review 109 (2022-06-08 - Rating: 5)

    Arrived on scheduled n installed a new furnace, coil n new outside unit. Very efficient n cleaned area after they were finished

  • Review 110 (2022-09-09 - Rating: 5)

    Complete outdoor/indoor install of a new central AC system including additional return air vents installation and re-ducting to improve system operation.

  • Review 111 (2021-05-08 - Rating: 5)

    The technician didnā€™t come at the time we were told, but the service he provided when he arrived was excellent. We will call again when we need service or maintenance.

  • Review 112 (2021-09-21 - Rating: 5)

    Phenomenal company, honest and up front. I highly recommend this company to anyone that is looking for speed, efficiency and great communication.

  • Review 113 (2021-11-15 - Rating: 5)

    Quality Star Services are professional, friendly and reliable, plus the cost of their services are reasonable. I highly recommend them.

  • Review 114 (2020-05-07 - Rating: 5)

    This is a local, family owned business that has cared for our heating, AC, and ductwork for years in our home, studio, and rental property. They are the best!

  • Review 115 (2021-04-02 - Rating: 5)

    Ramon did a very thorough job and had an excellent attitude. I would recommend this company.

  • Review 116 (2020-10-24 - Rating: 5)

    Mr. Martinez was so helpful and talked us through the issues we had! Overall very friendly high quality service!

  • Review 117 (2022-08-06 - Rating: 5)

    An excellent repair visit, done with skill and dispatch. Most especially impressive was deputy technician Jackson.

  • Review 118 (2021-01-04 - Rating: 5)

    Ramon was excellent and explained everything! I will be calling him for all future services.

  • Review 119 (2021-03-25 - Rating: 5)

    Quality Star Service is honest and dependable. We have used their service for several years and are happy with their service.

  • Review 120 (2020-05-09 - Rating: 5)

    Amazing quality, took the time to get to know our needs and delivered the best outcome possible. Highly recommend

  • Review 121 (2020-04-28 - Rating: 5)

    Been doing business with these folks for a very long time! Great family and a great business. Honest and thorough.

  • Review 122 (2022-11-15 - Rating: 5)

    Awesome Aaron! Looking forward for future services and semi-annual work. Thanks.

  • Review 123 (2022-02-07 - Rating: 5)

    Responsive and fast.Very professional, affordable.We will use their service again.I highly recommend them.

  • Review 124 (2022-07-13 - Rating: 5)

    Thank you Quality Star Services for going beyond expectations to get us cool again on one of the hottest days of the year.

  • Review 125 (2022-11-02 - Rating: 5)

    QUALILTY PEOPLE, GREAT SERVICE, AND CONCERNED ABOUT THE CUSTOMERS AIR CONDITIONING SYSTEM AT ALL TIMES. WILL NOT CHANGE TO ANOTHER COMPANY EVER. JOHN PETERSON

  • Review 126 (2022-07-18 - Rating: 5)

    Awesome company! Very informative and professional. I highly recommend 10/10.

  • Review 127 (2020-06-09 - Rating: 5)

    Great job fixing A/C issues. Ramon was quick, professional, and got the job done.

  • Review 128 (2020-07-15 - Rating: 4)

    Wore mask to protect me plus disinfected every thing he touched before leaving. Excellence service!

  • Review 129 (2020-09-09 - Rating: 5)

    Great service. Fast, reliable, honest, and reasonable price. Thank you Ramon for the great service!!

  • Review 130 (2021-08-26 - Rating: 5)

    Aaron is great. Very personable and knows his stuff.

  • Review 131 (2020-05-21 - Rating: 5)

    Aaron is your go to guy for Heating and AC issues, highly recommend!

  • Review 132 (2022-12-13 - Rating: 5)

    Aaron did a great job, my system is working perfectly

  • Review 133 (2016-08-26 - Rating: 5)

    Highly recommended. Replaced my system and later had them replace a/c ducts.

  • Review 134 (2021-03-16 - Rating: 5)

    Top notch team of professionals. Expert troubleshooters that Ive come to trust over several years and service calls.

  • Review 135 (2022-05-10 - Rating: 5)

    Aaron completed the job in expert fashion as always! 5 Star Job.

  • Review 136 (2021-05-07 - Rating: 5)

    Have used Quality services several times. Very professional and thorough.

  • Review 137 (2022-05-09 - Rating: 5)

    Always goes above and beyond to help. Sticking with quality star for all future AC needs.

  • Review 138 (2021-01-21 - Rating: 5)

    Professional, friendly, and reliable!! Very patient in answering all my questions.

  • Review 139 (2021-03-04 - Rating: 5)

    Friendly & professional from the first phone call, above all, we highly recommend!!! Thank you!

  • Review 140 (2022-06-14 - Rating: 5)

    Very knowledgeable. Promptly idd the problem and fixed it. Thanks.

  • Review 141 (2020-05-28 - Rating: 5)

    Very kind, timely and helpful. We really appreciate the help and service.

  • Review 142 (2018-04-05 - Rating: 5)

    Very professional and could not ask for better service. Will definitely use again

  • Review 143 (2020-03-09 - Rating: 5)

    Professional, knowledgable, competent, honest. These guys are the best!

  • Review 144 (2021-02-20 - Rating: 5)

    My go to for A/C and heating. Only peopleI trust to diagnose my system.

  • Review 145 (2020-11-11 - Rating: 5)

    Ramon was awesome! Super friendly!

  • Review 146 (2020-07-06 - Rating: 5)

    Excellent at every level. Honest and professional

  • Review 147 (2021-11-19 - Rating: 5)

    Great friendly service as always

  • Review 148 (2020-04-07 - Rating: 5)

    Totally satisfied with Quality Star Services.

  • Review 149 (2020-05-21 - Rating: 5)

    A very cool experience!

  • Review 150 (2022-10-29 - Rating: 5)

    Great work.

  • Review 151 (2021-06-16 - Rating: 5)

    Problem fixed

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