Pickett Heating & Air in Houston

Review 1 (2023-05-09 - Rating: 5)
Travis and his team were incredibly responsive and professional. My A/C system was in need of replacement and their team quickly came out for diagnosis and had new system installed all within 24 hours. Definitely would use again and recommend.

Review 2 (2022-12-06 - Rating: 5)
Travis Baldwin was my Specialist. He was extremely personable and knowledgeable. He checked out my systems, which are aging. He wasnt pushy, but listened to what I had to say and then prepared some options for me to consider. I really appreciated the time he took with me and he will be the first one I call when Im ready to proceed with updating my systems.Thanks for your professionalism!Fred

Review 3 (2023-03-30 - Rating: 5)
Travis was professional and personal. The work was done expediently, with care and the cleanup superb. I would highly recommend Travis and Pickett Home Services for your Air Conditioning needs

Review 4 (2022-12-01 - Rating: 5)
Complete HVAC and A/C overhaul… excellent job! I met w/ 3 other companies. During this sales call, Travis was with me late in the evening going over all questions and concerns. He wasn’t looking at his watch, took the time to show me concerns and he listened. At installation, they were on time, efficient, and professional. I couldn’t be prouder at the selection of a company or the workmanship. Excellent job!!!

Review 5 (2022-12-23 - Rating: 5)
Travis Baldwin was the best he knew what the problem was and fixed it .He was on time and very informative and helpful explaining things to us. I will recommend him to others and use him again when we need you thank you

Review 6 (2023-02-13 - Rating: 5)
Jake did a thorough check of both my air and heating units. He is always so pleasant and respectful of me and my home. Highly recommend this company!

Review 7 (2021-12-14 - Rating: 5)
Originally had them come out to assess a water leak. While at my house, they realized I had a major issue with my HVAC pipes - not to code and improperly installed by another company. They helped me fix what was wrong without charging me an arm and a leg. Very professional, efficient work (took approximately 45 minutes), took the time to show me what was done and how it should be done. Very happy with the final product and looking forward to maintaining this relationship for all of my plumbing, HVAC and electrical needs. Very trustworthy.

Review 8 (2022-09-23 - Rating: 5)
I used Pickett to replace my whole AC/heating system. They were willing to work with my budget, responded quickly, and made me feel very comfortable with the process. I would highly recommend them for your AC needs.

Review 9 (2021-07-30 - Rating: 5)
Our technician Jake took time to explain every step of what he was doing and even helped diagnose a leak we were not aware of. He was very professional and thorough. He gave us every available option to complete the routine service as well as clean the coil system on the outside unit. We never felt pressured to make a decision and were made aware of all services required to keep the system in good working condition.

Review 10 (2022-05-09 - Rating: 5)
Excellent office and field personnel. They were able to come out same-day to diagnose and repair an A/C issue. Repair person was courteous and kept us well informed on the work he was doing and why. Great experience all around.

Review 11 (2022-05-31 - Rating: 5)
Really impressed with the level of service from all aspects of the business. Jennifer was exceptional in communicating and coordinating scheduling as well as Amy.Jake was amazing very professional and answered all my questions and did great servicing my A/C unit.Thank you!Sheryl

Review 12 (2022-04-06 - Rating: 5)
Jake is a wonderful representative for your company. His knowledge was evident. He took time to explain processes. Offered several options to me prior to repair. I am very happy with the repairs today.

Review 13 (2021-06-17 - Rating: 5)
This is definitely my go to place for AC and heating needs. They are always prompt and polite. They don’t try to overcharge you and that is such a nice change. They come out the same day to fix the issue. The technicians are very knowledgeable and efficient, as well as being very friendly! I have had some bad experiences with other AC companies, but am thrilled I finally found one that we can trust in maintaining our system. Great customer service from beginning to end it was a great service experience. I would highly recommend them!

Review 14 (2022-06-17 - Rating: 5)
They responded to my call in the middle of the night. They came out the next morning. Found, diagnosed and fixed the problem within an hour. A problem a different company overlooked and still charged more money. Highly recommend Pickett

Review 15 (2021-06-18 - Rating: 5)
Had issues with our ac unit, Riley showed up on time and diagnosed the issue quickly. He gave us options on fixing the unit and had us up and running in no time!

Review 16 (2021-10-14 - Rating: 5)
Pickett has continuously been quick to respond and takes their time to ensure the work is fully complete and to your satisfaction. The staff is friendly and patient. They take the time fully explain the work that was completed and options when necessary.

Review 17 (2022-10-11 - Rating: 5)
Travis was very knowledgeable and took the time to explain our options. We are very happy with their work.

Review 18 (2022-08-02 - Rating: 5)
Staff are always professional and mindful of your home. Travis took the time to explain everything he found and repaired.

Review 19 (2022-07-21 - Rating: 5)
Skilled professionals. Work finished in a timely manner. Premises kept clean throughout. Excellent choice of contractor.

Review 20 (2021-10-12 - Rating: 5)
Andy Ross and his team came out and serviced our AC unit on time and great service.

Review 21 (2021-08-14 - Rating: 4)
Well it is early yet. The actual work will not take place until next week so we can give you a more thorough review then.However, the technician was very thorough and helpful

Review 22 (2021-12-02 - Rating: 5)
All the techs are knowledgeable and friendly. They are diligent about my semi-annual serving. Very satisfied with the service provided.

Review 23 (2021-10-15 - Rating: 5)
Very thorough and explained everything. Very easy to work with and schedule. Love the VIP maintenance program.

Review 24 (2021-10-19 - Rating: 5)
Jake and Zakary were very professional and personable in the service they provided. Great customer service!

Review 25 (2023-02-22 - Rating: 5)
By far the best customer service I’ve ever had with a/c and plumbing.

Review 26 (2022-07-18 - Rating: 5)
Great company, they really know what they are doing! Very professional and gave great service

Review 27 (2021-12-08 - Rating: 5)
Wonderful service from Zac. Knowledgable and a pleasure to do business with.

Review 28 (2022-05-11 - Rating: 5)
Responsive, knowledgeable, communicative, and polite…great combo.

Pickett Heating & Air