Payless Cooling & Heating

Photo of Payless Cooling & Heating

Located in Houston, Texas

Address: 1416 N Main St ste 200, Pearland, TX 77581, United States

Phone: +1 281-227-3784

Rating: 4.6

Services

  • Online estimates
  • Appointment required

Categories

  • Air conditioning contractor

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-07-31 - Rating: 5)

    This team, and especially the owner, are fantastic. Reasonable prices, good communication, and high quality work. Been their customer since about 2005. So many times weve had emergent issues arise while dealing with one of our babies being sick or whatever (perfect storm) and they helped same day. Plus, when one of us was laid off, we were able to use their financing program to make monthly payments on a full system replacement. Very grateful for their caring.

  • Review 2 (2024-06-20 - Rating: 5)

    We were very happy with our experience with Payless! Nobody else could come out until at least 2 days. They came out in about 4 hours. JP was our tech and he was just so nice. He knew the problem in a few minutes and had our air conditioner working in no time. And like the name said, we believe we could not have paid less. Nobody wants to have their a/c fail but if it does, I know who I’m calling. I urge you to do the same.

  • Review 3 (2024-07-20 - Rating: 5)

    I have previously had homebuyers use Payless for a/c repairs and replacement and been very happy with their pricing and services. Payless saved the day when Weeks cancelled an appointment 1 hour into the 4 hour window scheduled. I reached out to Payless and they sent someone right over to provide an assessment of an A/C system for a homebuyer when we were on a tight timeframe. They informed us the unit may have warranty coverage, provided a clear explanation of repairs needed and costs and what we needed to provide to them to reduce the costs by using an existing warranty. Thank you Gary and Warren!

  • Review 4 (2025-02-06 - Rating: 5)

    These guys really care about their customers. I would highly recommend them to anyone. Gary is a very nice man and he goes above and beyond to keep his customers happy. He offers the best AC/HT services, and as a customer youll receive regular reminders when its time for your next service. 👍😊

  • Review 5 (2023-09-26 - Rating: 5)

    Payless is the best AC contractor around hands down. I have always had issues with my previous system on a weekend or late during the week and Payless has always come out immediately and serviced my system. They are one of the few companies that actually answer their phones on weekends or late during the day. I also just recently decided to retire my 27 yr old Trane system. I got many, many quotes from different contractors and Gary was the ONLY one who didn’t try to upsell me something that I didn’t need but was honest on the things that I did need. Out of all of the bids, Gary’s pricing with amazing financing options beat everyone else hands down. His warranty is also untouched. His responsiveness and professionalism was amazing and his team installed my new system and ductwork beautifully. Very dependable and high quality business at an honest price. I am very happy that I chose Payless to install my new system and am happy to continue our professional relationship. I will be referring him to all of my friends and family. Trust me, I’m a research nut. I did all the research for you, chose Gary with Payless Cooling and Heating and you won’t be disappointed.

  • Review 6 (2023-12-19 - Rating: 5)

    Gary and team came out on short notice as we had a heater die in late December. We chose to replace both of our entire hvac systems due to age. Gary fully explained his Trane line and benefits of each unit. We got four different quotes and Payless was the best overall. We even added the media filter to help with our air quality. Gary never tried to over sell us anything and the install was scheduled in 2 days! The team was very clean and professional with Gary checking in throughout. We have found ourselves a new AC and Heating company and will recommend them to everyone!

  • Review 7 (2024-03-26 - Rating: 5)

    I am so thankful to God that Mr. Gary and his team have repaired my AC today. Mr. Gary is a hard working gentleman with a wealth of knowledge. He is an expert on the Trane system. He is the first person who comes and checks my AC who actually knows what he is doing and knows how to work the system. He even helped me set up the Trane system with my wi-fi connection. Now I can access the system settings from my phone. He is honest, efficient, professional, cognizant, and patient with answering all my questions. He went above and beyond expectations. I highly recommend Mr. Gary from Payless Cooling and Heating. May God bless Mr. Gary and his team. Thank you very much!

  • Review 8 (2022-04-25 - Rating: 5)

    Our AC system went out late on Easter Sunday afternoon. I called Bruce, who answered right away and added us to the schedule for Monday morning. On Monday, Nick the tech, was on time. He did a good job of explaining and showing me the issues with our AC unit. We had a full new system installed the next day. The process was easy. Even Gary, the owner, stopped by to check on everything. Payless Cooling & Heating was timely, professional and easy to do business with. We highly recommend them.

  • Review 9 (2023-12-29 - Rating: 5)

    Im Glad I Contacted This Company For My A/C and Furnace Needs With Gary and Bruce. Ive Been Very Satisfied With The Services,Patience And Dedication Of Getting The Job Done wit My House. Thank You Guys So Much.. I Appreciate You.

  • Review 10 (2021-03-16 - Rating: 5)

    We have used Payless for many years now to both install and fix our air-conditioning. We have always been very happy with the high level of customer service that we have received. Most recently we had a wiring issue that they spent a wealth of time trying to correct. Instead of charging us an enormous amount of money to change out unnecessary parts that I would have never known werent broken, they went the extra mile to find the right problem and fix it to save us the money. They have definitely earned us as customers for life. It would be a mistake for anyone not to get them to bid on your future projects. This is a family business that definitely deserves our support.

  • Review 11 (2018-02-19 - Rating: 5)

    We purchased two new air conditioning units from Payless in late spring 2015. Gary walked us through the different tiers and let us know about different financing options. After we had the units installed, we had a problem with the drain pans starting to leak because our new units were so much more efficient at taking humidity out of the air than our previous units. Gary came over on his own time to clear out our drains and make sure the leaks stopped--at no charge. He was very responsive to all of our needs at the time of purchase and during the period after. His team has been great and very friendly and polite when providing our maintenance services. We love this company.

  • Review 12 (2020-10-22 - Rating: 5)

    I have been using Payless for several years now, the first time I called was after hours, they called right back and came out the next day. Been using them ever since and had them install a complete new ac/heat unit recently. Fair priced, great quality, friendly and courteous employees, always prompt, and very thorough. Thank you Payless for the fabulous service!

  • Review 13 (2020-06-03 - Rating: 5)

    I have had Payless Cooling & Heating do work for me for a number of years and their last job was just today. Making the appointment was a breeze and they accommodated me the time I needed. I had to push the appointment to a few hours after the initial one and they accommodated that too. Ryan came and did the work in a timely manner and boy does he know his business.A couple of weeks ago I called Payless for another reason and spoke to Donnie who was not only easy to speak to, but totally willing to help and very very knowledge, He is certainly an asset to the company and a pleasure to speak with.I will hire Payless again.

  • Review 14 (2021-02-09 - Rating: 5)

    Payless Cooling and Heating is simply the best! No work we have ever hired done on our property has ever gone as smoothly as this one. Gary, the owner, came out on Friday January 29th to bid on the job. We agreed on a new Trane unit. This was a complete new installation including new duck work. Gary bid on the job giving us a very reasonable estimate. Then on February 3rd, only 5 days later, Garys crew of 5 guys came to install everything. The guys were very respectful of our home taking great care of our house and furnishings. We noticed how well the crew worked together, each one appeared to know exactly what to do and did it well. The entire job in our attic was very neat and professional. This job took most of the day and when the crew left the work sight was completely clean of any debris from their work. This company was a great choice for us! We are well pleased with the results.

  • Review 15 (2020-04-23 - Rating: 5)

    Weve used Payless for years. They are reliable, the quality of work is excellent, they are profesionals. Gary, is the owner. Hes an outstanding individual. whos honest, truthful, and expects the same from his employees. He just replaced our whole heating, cooling and air filtration system with top of the line Trane systems. They did an outstanding job. I suggest you give them a call.....

  • Review 16 (2018-05-29 - Rating: 5)

    I was shocked to see Gary and his team at Payless had any negative review on here. All too often great service goes unmentioned so I take fault for not leaving a review on here 4 years ago when I started using Payless Cooling & Heating. I moved into a house in Pearland and constantly noticed the AC struggling to keep up. The first time I called Gary out was because my AC shut down. Gary checked out my system and advised me my blower motor was out and when I asked him how much, he told me no charge because it was under warranty (and this was a manufacturers warranty, no warranty from Payless as I had never used them). Over the next couple of years, Gary made service visits to my house twice a year for a very great price. During this time, he advised me my unit was really too small for my house and needed to be replaced, and against my better judgment I kept pushing him to put quick fixes in place to keep it running. Needless to say, he complied and it was much more affordable to not replace my system. All this said I finally had him replace my AC unit and furnace last year. He recommended a larger Trane unit than I thought I would need and although this system cost me (what I consider a small fortune), it has been well worth it. Gary & his team have been out a couple of times to check on this unit and reconfigure air flow throughout my house (no charge). All this said, I trust Payless Cooling & Heating and will always use them. Great customer service and his team are all nice people and easy to work with. Most importantly, they are honest and dont take advantage of customers. A+ Service!

  • Review 17 (2021-06-12 - Rating: 5)

    My parents have been customers for 18 years now, so I decided to give em a try. I recall my Mom telling me how honest these folks are. In one case, they could have upsold, taken advantage her, but instead replaced a capacitor for a $70 fix. In my case, the cooling stopped working in our new home (

  • Review 18 (2023-07-19 - Rating: 5)

    Looking for an honest AC & heating company? Payless is it. Ive called on them for the past 5 years for biannual maintenance. They are efficient, professional, and reasonably priced...but mostly, they do honest work. Keep it up guys!

  • Review 19 (2017-07-01 - Rating: 5)

    Payless has serviced our systems several time over the past 5 years. Gary is fantastic! He is honest, fair, courteous, and on-time! They are the only company I use and I recommend them to anyone who asks! -Darla

  • Review 20 (2017-07-20 - Rating: 5)

    After another service advised me that I would need two new units at a cost of $20,000, after only a 5 minute evaluation, I called Payless to come out the next day to evaluate my system. Without informing Payless that another service was out the prior day, the technician commence to checking out my issue. I only informed Payless that the upstairs unit was not cooling at a satisfactory level. This is the same information I provided to the service the day prior. The technician completed the evaluation and informed us that the downstairs was in good condition (no compressor out issue), and that the upstairs unit was also in good shape however was low on refrigerant by 3 pounds. The payment to Payless was $319.00. Payless also quoted us $5,600 per unit versus $10,000 quote per unit from the other company. The other company also charged $80 per unit for a total of $160 versus a flat $49 trip charge from Payless. The other company ( A Pro) is in a different class than Payless. Thanks Payless for providing good, honest service up our community.

  • Review 21 (2021-07-19 - Rating: 5)

    Ive used Payless for over 13 years, and as always they always answer and do whatever it takes take care of the customer. Our A/C went out, I called at 8:30 PM and they were there by 9:00 AM the next morning... Theres not a lot of vendors that I have complete trust in , but Payless is certainly one of them. Use with confidence!!

  • Review 22 (2019-04-24 - Rating: 5)

    My AC broke at the house and I called Gary at Payless Cooling & Heating. They came out the same day to diagnose the issue. Come to find out the evaporator coil was bad with a leak. Gary gave me a couple of options to choose from to fix my AC problems, so I choose the one that best suited us. His team was very punctual and professional about what all was being replaced. It took a couple of hours to get our AC back up and running now the house is a lot cooler than before. Thank you Gary and youre team at Payless Cooling & Heating for all your hard work you definitely have a customer for life. God Bless you and your team.

  • Review 23 (2021-10-16 - Rating: 5)

    Placed an emergency call to Payless on a Friday afternoon after a renovation mistake drained our refrigerant line. They had someone over within a few hours, fixed the hole, filled with coolant, and had us up and running with no problems. It would have been a very painful weekend without AC and they really helped us out of a tight spot.

  • Review 24 (2020-09-15 - Rating: 5)

    Professional, responsive, prompt, respectful of property both inside and outside the home, reasonably priced. We have needed AC service twice in the last 6 months and both times Payless came through for us. Technicians are professional, experienced, knowledgeable, and do not try to upsell.

  • Review 25 (2017-08-08 - Rating: 5)

    In the last few months, we have replaced both of our AC units (the old ones were 16 -17 years old). Payless installs high end quality Trane systems for a fair price. Our first unit was replaced in April and we saw a dramatic reduction in electricity usage and the house is so much more comfortable. We just replaced the upstairs unit and our upstairs is finally actually comfortable in the heat of summer. AND, the units are not running constantly to keep the house comfortable.After researching for a while, we knew we wanted the Trane Two Stage units. Gary and his crew at Payless did an excellent job installing and were fair in price.

  • Review 26 (2022-07-24 - Rating: 5)

    I called a different company first. When I told the other company that the home was vacant, they didn’t think it was high on their priority list. Three weeks later, I finally got fed up and called Payless. They came within 2 hours. It was a quick fix. Now I know to call them first.

  • Review 27 (2023-02-13 - Rating: 5)

    Fast and reliable service. They were coming out on Christmas Eve and helped us at a reasonable price.Straight up front with the pricing and won’t try to sell you services or parts you don’t need.They’re my go to tech for hvac systems now.

  • Review 28 (2022-06-24 - Rating: 5)

    I got several quotes for a full unit replacement and Payless gave me the best deal for an amazing unit. They were friendly and professional. Would recommend them to anyone.

  • Review 29 (2018-05-19 - Rating: 5)

    Called Gary the 2nd time as our a/c was not blowing cold air. The first time he came and after explaining the situation he was able to pinpoint the problem and my a/c was up and running in no time. This 2nd time another a/c problem and again, he found the problem in a short time and got my a/c fixed. Gary is a very nice person and really knows his job. I highly recommend him as his work is very professional.

  • Review 30 (2021-04-19 - Rating: 5)

    Great father and son team. Super friendly. Very knowledgeable of TRANE central air systems. Was over $900 less than the quote I got from another competitor in the Houston/Pearland area. Will be using them in the future for any necessary repairs.

  • Review 31 (2019-11-13 - Rating: 5)

    I purchased a home in the Pearland area 2 years ago knowing it was going to need some work over time. This previous spring, our furnace for our downstairs heat stopped working (both furnaces are 21 years old). After some tinkering and not being able to find a manual, I called Payless Cooling and Heating based on many Nextdoor recommendations, and they did not disappoint. It was the day a new cold front was coming in and they were out to my home quickly. When they looked at the furnace and tried many different trouble shooting techniques, they let me know that the parts could be replaced, and also offered me a great deal on a new furnace that was not much more than the parts would be over time. I decided to get the new furnace and within a few hours, we had heat again! They were professional, thorough, efficient, and very polite. I am happy to now have a go-to for any future HVAC work my home will need!

  • Review 32 (2019-10-01 - Rating: 5)

    Would not use anyone else. Have used them for the past 8 years after my home warrany people sent some skeckty company out, i found Gary and his team. THANK GOODNESS. Very honest and reliable. They come out the same day you call and they dont try and sale you things you dont need. They fix what is broken and do it in a timely manner. Very good local company.

  • Review 33 (2021-08-09 - Rating: 5)

    There was a short power outage in our area 8/9/21, & it knocked out our AC & the thermostat control panel. We called at 5:30 on a Sunday & our call was answered by a human! The gentlemen helped us reset everything at the outside unit & reset the thermostat panel all over the phone. So very grateful for his service.

  • Review 34 (2019-01-09 - Rating: 5)

    Wish more companies operated like Payless Cooling! The employees are knowledgable, polite, and arrive on time. They explain everything in laymens terms and encourage questions. You really get the family-owned company business feel. They go above and beyond to make their customers satisfied. And their prices are quite reasonable. Thanks Guys!

  • Review 35 (2021-02-12 - Rating: 5)

    Gary was a client of mine, then I needed ac work done. Noone else does our ac/heat stuff now. We had bad run ins with a warranty company and Gary fixed all the bad work they did. He is always fast and does what he says hes going to do.

  • Review 36 (2019-08-06 - Rating: 5)

    Awesome people.... Gary and his son have been to my house very quickly when I have needed them.. they get right to the point and know what theyre talking about. VERY reasonable prices. Will always call them for any other needs/issues

  • Review 37 (2021-08-05 - Rating: 5)

    Great Service. Kept my old A/C unit going for several years past expiration date. Even resurected my Compressor after it was submerged under flood water. Bought complete A/C system in 21. DID ALL WORK IN 1 DAY and did not leave a mess.

  • Review 38 (2019-11-10 - Rating: 5)

    Dispatcher said and hour and they showed up in fifteen minutes. Tech Ryan was very courteous, professional and services very reasonably priced. Definitely will call out again.

  • Review 39 (2021-03-12 - Rating: 5)

    I have been a customer of Payless for more than a decade. They have always been reliable, professional, and have always done outstanding work. I would highly recommend using them.

  • Review 40 (2019-03-30 - Rating: 5)

    We used Payless Heating and Cooling to replace our entire system with Trane and we couldnt be happier. Gary and his team are very professional and the system installation went very smoothly.

  • Review 41 (2020-01-15 - Rating: 5)

    They came out same-day, and even called 20 minutes before arriving !! James was excellent and found the issue(s) immediately. We always use them and highly recommend them!!

  • Review 42 (2021-02-07 - Rating: 5)

    Payless cooling came to my home at the same day. And got my A/C running quickly! Ryan was very polite and professional So will use them again.

  • Review 43 (2020-03-25 - Rating: 5)

    Ryan came by (Garys son), had a great experience, he explained everything and the possible causes. I recommend Payless cooling to anyone looking for AC repairs.

  • Review 44 (2017-09-19 - Rating: 5)

    Gary and his team have always provided fast and reliable service. They are pleasant with fair pricing and always take the time to explain what is going on. I would recommend them to anyone.Wendy R

  • Review 45 (2020-09-03 - Rating: 5)

    Gary was such a pleasure to work with. He came out right away and identified and fixed the issue in no time. Very satisfied and would definitely recommend!!

  • Review 46 (2019-09-04 - Rating: 5)

    Came to my home the same day I called, had all needed parts on his truck and fixed my air conditioner in a timely manner. Very happy (COOL) customer!

  • Review 47 (2024-06-05 - Rating: 5)

    Good quality service. Quick to respond on a Sunday. Would definitely use again.

  • Review 48 (2020-05-12 - Rating: 5)

    I called today around 3:30pm. Nice man answered and told me he would get someone out and he did by 4:15 Ryan came and by 530 I had a cold downstairs. They were both professional and kind. Thank you

  • Review 49 (2022-06-08 - Rating: 5)

    I went through a reference, trust me they are worth it. Gary & Nick are the guys you call for. Great service & reasonable price.

  • Review 50 (2023-11-28 - Rating: 5)

    Honest company that does not try to upsell. They are knowledgeable and get the job done quickly and correctly.

  • Review 51 (2021-01-24 - Rating: 4)

    Good advice. Good work. Reasonable prices. Friendly and knowledgeable. Give them a call if you have A/C or heating problems.

  • Review 52 (2020-07-16 - Rating: 5)

    Warren was very professional and nice. Was a great experience and will use them again. Highly recommend

  • Review 53 (2020-04-23 - Rating: 5)

    Ryan and Gary had great customer service. They were very fast and did great work.

  • Review 54 (2021-02-12 - Rating: 5)

    Reliable quick service! Honest technicians who qoute accurately & fairly. Will be a lifelong customer =]

  • Review 55 (2021-03-06 - Rating: 5)

    Highly recommend! Great service, high quality work, reasonable price.

  • Review 56 (2018-12-04 - Rating: 5)

    These guys are always professional, knowledgeable and fair. I would recommend them to anyone!

  • Review 57 (2020-02-20 - Rating: 5)

    Got my coil replaced. Good work for reasonable price!!

  • Review 58 (2021-02-13 - Rating: 5)

    Great company, fast and good pricing. Would recommend.

  • Review 59 (2019-11-16 - Rating: 5)

    Always there the same day! Helpful & friendly & always the best price!

  • Review 60 (2018-06-25 - Rating: 5)

    Used them for years for commercial and residential. Great customer service.

  • Review 61 (2019-10-17 - Rating: 5)

    Payless AC is the BEST! I highly recommend them.

  • Review 62 (2018-12-24 - Rating: 5)

    Always a fast response and my problems are solved quickly as possible. Great Company!!!

  • Review 63 (2021-04-25 - Rating: 5)

    Always a great experience. Very professional

  • Review 64 (2021-02-12 - Rating: 5)

    Excellent customer service, pricing, & communication!!

  • Review 65 (2023-06-26 - Rating: 5)

    Just awesome company..

  • Review 66 (2022-08-11 - Rating: 5)

    Always great service .

  • Review 67 (2021-03-14 - Rating: 5)

    Outstanding customer service!

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