OC Appliance Repair
Located in Houston, Texas
Address: 2321 N 31st St, McAllen, TX 78501, United States
Phone: +1 956-212-2970
Rating: 3.2
Services
- Repair services
Categories
- Air conditioning contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2023-10-29 - Rating: 5)
Because of my line of work my refrigerator wasn’t going to get serviced until Thanksgiving holidays. OC appliance Repair fixed my fridge within 24 hours. The gentleman was professional, the price was reasonable, he explained what parts were needed and didn’t leave until he was satisfied with the service rendered. Thank you OC Appliance Repair. -
Review 2 (2024-10-02 - Rating: 5)
Excellent and professional service. We will definitely recommend OC Appliance Repair to our family and friends!! -
Review 3 (2023-06-02 - Rating: 5)
Oscar was very professional: He diagnosed my fridge right away and fixed it on the spot. He had the parts on hand because after our phone conversation he had an idea of what the problem was. He was very reasonably priced. He alap inspected my dryer for safety at no charge. I was so thankful that day because I had just bought groceries and he saved the day! -
Review 4 (2020-11-25 - Rating: 5)
I saw the negative reviews and like most of us go in with a negative attitude. This is a family owned business so they do the best they can. The owner was very honest and forthcoming with us after we had a mix up with shipping and receiving of parts but I really appreciated his honesty, after all were all human arent we? Anyone else would have lied to save themselves and come up with many excuses as to what happened. Either way Im very pleased with the work and professionalism this company showed. Most of us have home depot or another insurance plan and were fed up with the issues weve been facing and we blame the repair man when in reality its the insurance company who we should be yelling at. Ive been having issues since August with my stove and OC repair FINALLY made it right just in time for the holidays. We all have different opinions and different situations but there are always two sides to the story and we have to be courteous and respectful and see things through anothers eyes. Give this small family business a chance, be patient and form your own opinion. I did and Im very happy and satisfied with the work! Hope this helps you. Happy Holidays! -
Review 5 (2023-04-12 - Rating: 5)
Oscar is very professional. He is prompt. If he says he’ll be there at 9:00 am, he is there at 9:00 am. Once at work, Oscar is very professional and knowledgeable. He fixes the problem and departs. I have been doing business with Oscar for over a decade. He is reliable, professionally excellent, and reasonably priced. I strongly recommend Oscar Cuevas for appliance and A/C repair. -
Review 6 (2021-09-15 - Rating: 5)
On Sept 8, 2021 we contacted Homedepot for warranty service on our Whirpool washing machine. Homedepot set up an appointment for a service call for the following day.On Sept 9. we were contacted by Ricardo Castrejon of OC Appliance Repair that he would be enroute to service our Whirlpool Washer. Ricardo arrived within a few minutes and I took him to the wash room and explained the problem with the washing machine. In less than 30 minutes he disassembled and ran tests on it and said it needed the suspension springs replaced. He quickly put everything back together. After verifying the model Ricardo checked his parts inventory and said he would have to order the parts. He stated he would call as soon as the parts came in.On Sept 14. Ricardo called and stated the parts had come in come to fix the washer and asked if it would be alright to come the next day to finish the repairs.0n Sept 15, I called to verify that Ricardo was coming and he advised he was enroute. He arrived a few minutes later and began to replace the suspension parts. He finished the install and tested the washer. Everything checked out OK. He was done in less than 30 minutes.He was prompt and efficient. I would use OC Appliance Repair service again if needed. -
Review 7 (2022-02-21 - Rating: 5)
Some of the one star reviews aren’t fair, Oscar was prompt and worked fast to get the fridge going, very nice and easy to talk with. Definitely will be calling him if I ever need any more appliance help. Highly recommend. -
Review 8 (2020-09-21 - Rating: 5)
Dr. O.C. Appliance was recommended to me and was responsive to my call. Danny was on time, polite, very professional and knew exactly what was wrong with my 20 yr. old oven. He repaired it quickly. I am happy to recommend OC Appliance Repair. Sueb -
Review 9 (2021-09-17 - Rating: 5)
Very professional, knew what part we needed and was in and out in 15 minutes. He said the way I described the problem when I contacted the company helped him diagnose and be ready for the visit. He called me 3 times to give me status and arrival time. Will definitely call them again. -
Review 10 (2021-08-13 - Rating: 5)
As a home inspector, Oscar is a professional at what he does. Didn’t take him long to get me going converting our brand new high tech stove. He was patient while we had to adjust a few things on our end. He made sure all was safe and 100% before he was completed. Also gave us some useful tips on our other appliances we were not aware of. Highly recommended! -
Review 11 (2022-07-24 - Rating: 5)
We have called this company at least 3 times for different appliances and they have always come through. I dont believe a lot of the bad reviews on here. I think a lot of the customers are just not patient enough. Just my opinion. -
Review 12 (2021-08-12 - Rating: 5)
OC Appliance Repair Company is truly outstanding. They responded on the same day with an in-home visit to access the refrigerator non-cooling issue. Diagnosis was made within minutes and part was order immediately. Price for repair and parts was extremely reasonable and refrigerator is now working properly. I highly recommend their service and professionalism. -
Review 13 (2022-03-20 - Rating: 5)
Oscar restored our faith in repair services. He was professional, thorough, informative, respectful, and intelligent. Excellent work & a very fair price! Its taken us almost four years to find an honest repair person with knowledge and integrity. And...best of all NO DRAMA. Thank you, Oscar! -
Review 14 (2020-05-04 - Rating: 5)
I recently had an issue with my stove and I was able to get an appointment with them for the next day. They were very professional, punctual and had all the part that my stove needed for the repair. I would definitely recommend them to all of my clients, family and friends. -
Review 15 (2021-08-10 - Rating: 5)
Made a mistake buying a Rooer wash machine from Lowes. 5 days out of warranted it wound motbunlock the top loading lid. Oscar Cueva explained how to unlock the washer. Lowes told to buy as another machine and be sure we bought the extended warranted. After OC Appliance instructions we are still washing cloths. -
Review 16 (2021-09-16 - Rating: 5)
Mr. Ricardo Castrejon was very polite and professional. He respected and follow my COVID Precautions. I will highly recommend OC Appliance Repair to very one. Keep you the outstanding job. 5 stars 🌟 service. Sylvia -
Review 17 (2021-08-09 - Rating: 5)
Oscar at OC Appliance Repair is the best technician in the RGV and we wouldnt consider another. He is knowledgeable and thoroughly professional in every way. We wholeheartedly recommend him for ANY appliance repair you may encounter. -
Review 18 (2021-08-19 - Rating: 5)
Quick, no muss no fuss! Replaced the ice maker that had stopped working in our new fridge. Oscar was very professional and let me know what steps to take just in case the problem returns. :) -
Review 19 (2022-04-10 - Rating: 5)
OC Appliance was able to do what appeared to me as a complicated repair on an ice machine - performed quickly and professionally and used good diagnostic tools to confirm it was done right. Back in business and very happy with results. -
Review 20 (2017-09-22 - Rating: 5)
I have hired OC Appliance Repair on several occasions. They are always very efficient and reasonable. Oscar and his team are very respectful and honest. I highly recommend this group for appliance repair! -
Review 21 (2021-08-19 - Rating: 5)
Amiability and courtesy are part of a good communication client/business. Mr. Cueva also rechecked my fridge to make sure everything looks how it should. -
Review 22 (2021-09-16 - Rating: 5)
I had just came back from a vacation to find out that my A.C. was not working I made one phone call to OC Appliance Repair spoke to the owner Oscar very professional came out right away the following day my A.C. was all taken care I highly recommend this company for any of A.C. cooling needs you will not regret it thank you OC Appliance for being so prompt and so professional! -
Review 23 (2021-09-16 - Rating: 5)
We are very satisfied with their work. they did a very good job fixing my washer and very pleased with Ricardo skills. -
Review 24 (2017-07-26 - Rating: 5)
Oscar gave me the best price on my HVAC replacement and did the job ahead of of schedule. Highly recommend! -
Review 25 (2022-04-20 - Rating: 5)
Oscar, was prompt, very knowledgeable of the repairs needed for our fridge, careful the replacement of parts. Cost effective and reasonable -
Review 26 (2021-08-10 - Rating: 5)
Oscar does it all. He’s incredible. We’ve been customers for many years. Put him on your speed dial. You won’t regret it. -
Review 27 (2025-01-13 - Rating: 4)
Always excellent professional service. Enthusiastically recommend!!! -
Review 28 (2021-10-14 - Rating: 5)
Oscar was knowledgeable and professional. I appreciated his feedback on the issue I was having with my fridge. -
Review 29 (2021-09-16 - Rating: 5)
Very quick response from technician, Samsung took a while to send the parts. Not his fault But overall great experience with the tech -
Review 30 (2022-01-25 - Rating: 5)
Service is excellent and the owner is very knowledgeable. He went out of his way to help me, and I appreciated the extra effort. -
Review 31 (2021-09-16 - Rating: 5)
He did a very good job fixing my dryer 👏 now working an thanks to Rogelio -
Review 32 (2021-09-13 - Rating: 5)
Very responsible individual, knowledgeable, quick and efficient company. Greatly reccomendable. -
Review 33 (2021-10-08 - Rating: 5)
Repair the dryer in less than 10 min . Recommended -
Review 34 (2024-09-12 - Rating: 5)
Oscar was very professional -
Review 35 (2023-04-11 - Rating: 5)
Very professional and qualified. I would recommend them. -
Review 36 (2021-09-16 - Rating: 5)
Ricardo did a great job.. -
Review 37 (2022-07-12 - Rating: 5)
Good service, good experience, good customer service. -
Review 38 (2023-04-10 - Rating: 5)
Great service -
Review 39 (2020-12-20 - Rating: 5)
Great service and fast -
Review 40 (2021-02-25 - Rating: 5)
Highly recommend!!! -
Review 41 (2021-08-11 - Rating: 5)
Excellent service, a lot of experience in your work, 100% recommended 👌🏻