My Guys Plumbing Heating & Air

Photo of My Guys Plumbing Heating & Air

Located in Houston, Texas

Address: 16753 Donwick Dr SUITE C6, Conroe, TX 77385, United States

Phone: +1 936-256-2553

Rating: 4.6

Services

  • Repair services
  • Credit cards

Categories

  • Air conditioning contractor
  • Air conditioning repair service
  • HVAC contractor
  • Plumber

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-21 - Rating: 5)

    Made the call regarding water heater issues received a call back and a diagnosis within 24 hours. Top-notch customer service from entire team and technicians on site. Situation was dealt with within 72 hours of calling for a water heater install. Everything was cleaned up on point working I would recommend this company 100%.

  • Review 2 (2024-12-13 - Rating: 5)

    Needed fast service for a clogged kitchen sink. Laura took my call at My Guys and she was able to schedule a technician the same day. Technician, Charles L, was friendly and professional. I ask a lot of questions, he was polite and explained how things happen. I appreciated that he was also very neat and cleaned the floor and cabinet before leaving. Good workers are hard to come by, so I am leaving a 5 Star review. I would definitely recommend My Guys.

  • Review 3 (2025-01-23 - Rating: 5)

    I had to have some parts replaced due to leaking. I got 4 estimates and this is the company I chose for the work. They showed up on time and got the work done quickly. The workers were polite and let me know all the areas they would need access to. I’m happy with the work and will be using them again for any hvac needs.

  • Review 4 (2025-01-10 - Rating: 5)

    Super fast, very professional, and amazing service!!! It’s too cold out here to have no heat! These guys are the BEST!!!

  • Review 5 (2024-08-20 - Rating: 5)

    Absolutely the best service! We highly, highly recommend My Guys. Very honest, professional, and thorough. Charlie came to our home and resolved our problem in a matter of minutes. We are so happy with My Guys and have signed up for their VIP maintenance program. Well worth it!

  • Review 6 (2025-02-13 - Rating: 5)

    My Guys has always been very professional and answered all questions I’ve had. Laura in the office is always super quick when trying to schedule an appointment or checking on how the appointment went.

  • Review 7 (2025-01-24 - Rating: 5)

    Amazing work and service!! Charlie and his team are super fast and efficient and personable. I Highly recommend My Guys!!

  • Review 8 (2024-06-07 - Rating: 5)

    My Guys means the service that you need. The company provides such a good service that I dont mind in exploring what other options might be there similar to My Guys. They are very reliable and trustworthy. They great service starts with a great contact from customer service who makes sure they understand your request and needs. They are very flexible in how you want the job done and provide a great service to adjust to your needs. Technicians always explained what needed to be done and why, and after the job is finished customerservice check with you directly to close the request. I highly recommend it

  • Review 9 (2024-06-14 - Rating: 5)

    The crew from My Guys was very efficient and respectful of my house. They even vacuumed before they left. They arrived early and got straight to work. They finished the job in a timely manner and wished me a good day when they left. I will definitely use them again when necessary.

  • Review 10 (2024-08-23 - Rating: 5)

    If I could give more than 5 starts I would, from the technician (Charles) to the customer Service team (Ms.Laura) everything was a great experience! Will recommend everyone to My Guys! My house feels cooler already 😅

  • Review 11 (2024-09-25 - Rating: 5)

    Great job thanks to Charles! He is knowledgeable, polite, in time and with great technical skills. The company should be proud of him!

  • Review 12 (2024-02-19 - Rating: 5)

    We received great service the same day we called to report an issue with our heating system. We have used My Guys in the past and they have always done an exceptional job for us. We have used them for both HVAC and plumbing services. The technicians are thorough and professional. I can definitely recommend using this company.

  • Review 13 (2021-04-15 - Rating: 5)

    My Guys replaced my sprinkler backflow valves that were damaged in the recent hard freeze here in the Houston area. Charlie Long responded in a timely matter and performed the job in less than an hour. The cost to do the repairs were much lower than expected. I would highly recommend My Guys for any plumbing issues. The new valve is on the right.

  • Review 14 (2024-05-24 - Rating: 5)

    My Guys AC have been here and helped me on several occasions. Hunter, the technician is punctual, polite, treats me with respect, he is a professional. His work is quick, efficient and thorough. Each time he has been here was for different reasons, nothing has been redone, and most issues he has predicted, did come into play. The office staff has been kind, courteous and helpful. Laura is a dream Kidd, she always greets me with a smiling voice. Their pricing is quite reasonable compared to the AC outfits I used years ago. My Guys, thanks for all you do!

  • Review 15 (2023-07-29 - Rating: 5)

    Excellent experience. Highly recommend. The technician was very pleasant and personable, and he clearly knew exactly what he was doing. He got our problem sorted out quickly and for a reasonable price. We were so happy with our service that we signed up for the monthly maintenance plan (set fee gives you two free maintenance visits per year and priority service otherwise.) I figure it will save us money in the long run by keeping our HVAC system in tip top shape and preventing big problems from developing.)

  • Review 16 (2024-10-09 - Rating: 5)

    They replaced my water heater quick and I’ve had no problems since. Good service

  • Review 17 (2021-04-18 - Rating: 5)

    We had a wonderful experience with My Guys! They scheduled every step, from the initial inspection to the actual installation, very quickly! They are very transparent about everything they find and explained their findings so I could fully understand. We knew our AC and furnace was on its last legs, and they were able to offer a high quality package that cost less than their competitors quotes we received... and included more. Their warranty package is also top of the line, they back their products and it shows. Their installation crew was very courteous and professional. They protected our home, did a great job, and left everything clean. I cant say enough good things and will recommend them to everyone! We made the right decision to go with My Guys!

  • Review 18 (2023-08-01 - Rating: 5)

    Used them for plumbing services. They could not fix the problem on the first try. They did not charge me for the initial effort, instead scheduled for the next day and brought different equipment and products. Within about 20 minutes, the issue was cleared up!!The technicians were friendly and professional. I’ve used My Guys for plumbing in the past and they always do a great job.

  • Review 19 (2023-08-26 - Rating: 5)

    I contacted My Guys to inquire about cleaning my outdoor unit. I could see pine needles sticking out from the unit and knew ... that wasnt good! They offered a maintenance plan that was affordable! Gotta baby that AC unit in this crazy heat! I was offered an appointment the next day! I wasnt home when Hunter came by to clean the unit. I was emailed to let me know he was in route and a bio with a picture of him. After he cleaned the unit I got before and after pictures. Ive never been so happy to see a CLEAN AC! Now I dont have to worry that it will be clogged and struggling to cool!

  • Review 20 (2023-08-23 - Rating: 5)

    Explained everything to me! I love when a company can let me know what the root cause of something truly was and how to fix it with out it breaking the bank for others! I felt comfortable and that they were very trustworthy. You can even track your technician which is so cool so you’re not just sotting there waiting for hours not knowing what’s up. It’s not often I get to leave a great review on someone and I’m glad I chose them!!!

  • Review 21 (2023-02-22 - Rating: 5)

    We just purchased our AC unit 4 years ago and it went out last night. I called My Guys at 6:45am just to see if I could get their office hours. Someone called me back by 7:45am and I had a technician at our home within the 9am hour!!I was happy with the quick response time and how quickly they were able to fit us in. Also the technician Hunter was great as well!

  • Review 22 (2024-01-05 - Rating: 5)

    My Guys has replaced our water main line going to the house, done HVAC maintenance and just recently replaced the duct work and plenums for our two HVAC units. Each time, we have received professional and courteous service, any questions we have are answered, and any options pertaining to the job are explained. Friendly personnel and the job is done right.

  • Review 23 (2024-02-09 - Rating: 5)

    My main water line broke a few days after a freeze, and My Guys came out a few hours after calling to diagnose and replaced the whole line the next day. It was fast and professional service - you can’t hardly tell where they dug up the line!

  • Review 24 (2021-07-29 - Rating: 5)

    We had a solid and positive experience with My Guys Heating & Air Conditioning to repair our AC unit. The technician/owner (Charlie) was amazing, and the install/repair crew (Mario and son) were INCREDIBLE! They stayed until the job was complete, and until they knew the unit was running properly. The office personnel (Sarah) was incredibly professional and helpful! About 1 week after the repair, some sort of brown-out and/or power surge occurred in our home which apparently caused a fuse(?) to blow in the control board. I called them the next morning, and Charlie was at our home the same day by noon. He was extremely knowledgeable, knew exactly what to do to fix it and get it going again. He also stayed for a while to make sure the unit was stable and was not going to blow a fuse again. I appreciate their professionalism and diligence to get the job done properly! THANK YOU, MY GUYS!

  • Review 25 (2023-02-17 - Rating: 5)

    Called my guys and employee Hunter came within an hour, Hunter was great and had awesome customer service skills and explained everything to us in detail, fixed the issues and told us about your My Guys companys Monthly plan that could save us money so we enrolled in it right then and there. I will definitely be using My Guys for all our AC and heating needs in the future. Plus I like that they are in our neighborhood and very close to us.

  • Review 26 (2023-05-05 - Rating: 5)

    Hunter from My Guys came out and took care of a leaking T&P valve on our water heater. He was very polite, knowledgeable, and he provided tips on keeping our HVAC system working perfectly. I highly recommend My Guys and I will gladly use them again.

  • Review 27 (2022-07-28 - Rating: 5)

    Great team and service, from start to finish. Appointment was set between 12-2, and the technician arrived around 12:30. Technician (Hunter) was awesome. Very informative, made sure to take time and explain what was going on and made sure that all of our questions, including up-front pricing, were answered before proceeding with the work. Finished work and gave us some advice and recommendations to help any future problems from coming up. We will definitely go with this outfit again, should the need arise, they are top notch. HIGHLY RECOMMEND!

  • Review 28 (2022-05-13 - Rating: 5)

    Purchased a new HVAC system from this company about 2 to 3 years ago and they warrantied parts and labor for 10 years. Called them to have my system inspected for a home inspection and they were quick and efficient. The tech that came out(Hunter) was very nice and comforting while he was in my home. Thanks My Guys for providing me with stellar service for the past few years!

  • Review 29 (2022-10-01 - Rating: 5)

    Charles showed up to the appointment 15 minutes early.he was extremely professional with great communication as to the process he was going to go through to resolve the issue as quickly as he could. Charles and his company will always be my go to guy in the future. Thanks Charles for coming out on short notice and fixing our issue.

  • Review 30 (2022-03-15 - Rating: 5)

    MyGuys was prompt and professional when they came to give us an estimate on our water heater repair. They were thorough and very informative while they were inspecting our equipment and explaining the repair needs. They provided multiple options at a good value with clear and helpful documentation on the estimate. We ended up not moving forward yet with the replacement project, so we dont have experience yet with their project execution.

  • Review 31 (2022-08-17 - Rating: 5)

    Called to set up routine A/C system maintenance. Appreciate Laura taking the time to explain the maintenance packages available. Was able to get an appointment within two days of calling. The A/C technician, Hunter, arrived on time and did a great job explaining the work he was doing and his evaluation of my HVAC system. Appreciate him pointing out the need for me to change out the filter on the dehumidifier which I had overlooked for four years...

  • Review 32 (2019-07-15 - Rating: 5)

    Ended up with My Guys through home warranty. They were very professional and straight forward on our AC issue. I had my original 1997 American Standard system replaced. Charlie stepped in and helped me with the warranty company as well when they started playing games. I had one other issue that Alex came out a fixed at 10PM to get us back up and running. These guys are great. I’ve found my AC guys in My Guys.

  • Review 33 (2023-01-23 - Rating: 4)

    They did not arrive at first and kept changing the time that the technician was supposed to arrive. Once he did arrive he did a great job explaining what needed to be fixed and how he was going to fix it. He also made sure that everything was running good in the ac unit. The cost was a bit expensive. The cost and the changing of the time are the only reason it’s not five stars, other than that, great service.

  • Review 34 (2020-08-22 - Rating: 5)

    My Guys Heating & Air Conditioning serviced our ac system and did a fantastic job! It was easy to book and I love that I got a text when they were on their way. The technician was very thorough and explained what needed to be fixed where I could understand. They took the extra time and answered my long list of questions. The techs were on time, clean, and very professional. I would definitely use them again.

  • Review 35 (2022-04-28 - Rating: 5)

    MyGuys was prompt and professional when arrived Byron thorough and very informative while he was inspecting our equipment and explaining the repair needs. He provided multiple options at a good value with clear and helpful documentation on the estimate. Didnt try to over sell on products like other companies do

  • Review 36 (2022-02-05 - Rating: 5)

    Ive used My Guys a few times for repairing my AC. Each time they were able to diagnose the problem extremely quick and make the necessary repairs. I havent had them back recently only because my AC has stayed working and havent had any more problems. I trust My Guys. The owner is well regarded, supportive and active in our community.

  • Review 37 (2022-07-13 - Rating: 5)

    We have used this company many times responding quickly to our needs coming out after hours, professional, affordable pricing, most of all trustworthy. Our most recent service was for routine maintenance keeping us cool during these extreme temperatures. Our technician Hunter was on time very informative of our our unit was preforming.

  • Review 38 (2023-07-26 - Rating: 5)

    My Guys is an above and beyond company that are great at communication/customer service and have quality work at a good value. I would use Charlie and his team again for any HVAC or plumbing need without hesitation! Thanks My Guys!

  • Review 39 (2021-07-09 - Rating: 5)

    I hesitated at first to find someone to fix my A/C after being told that my system was old, but Im glad that we went with this company. Charlie was very responsive and quick in coming out to help with our old unit to patch it until we could get the new one installed. They went over everything really well, and I couldnt have asked for a better deal. The financing was nice due to the pandemic. The REME air filtration system installed also helped with allergies in my home by cutting down on the dust significantly. I now recommend this unit to all of my patients. As far as it goes, couldnt have asked for better service.

  • Review 40 (2019-08-06 - Rating: 5)

    I replaced my complete system in May. 2018. My Guys A/C did an excellent job in the work. They were prompt and courteous and cleaned up completely when completed. The new system has cut my electric bill by 45-50%. It is very quiet and efficient.Fast forward to today and the controller went out due to a power outage/surge we experienced this past Thursday. I called My Guys at about 4:55 PM and they came over right away and replaced the smart control unit this evening by 6:00 PM.My Guys A/C provides excellent equipment and service and I highly recommend them for your heating and A/C needs.

  • Review 41 (2022-06-30 - Rating: 5)

    I received a quote for a new AC unit and was installed within a couple of days. I love working with Charlie and his team of professionals. I have used My Guys multiple times and love the professionalism, respect and honesty each time. Thank you for snother great service.Debra Sims

  • Review 42 (2020-08-14 - Rating: 5)

    I called My Guys A/C after I noticed water dripping from the overflow spout in my backyard. The scheduler I spoke to was extremely polite and knowledgeable. My technician Charlie Long came out the very next day at my convenience. It was the start of covid and Charlie took precautions to keep me and my family safe before it was mandated. He listened to my concerns and took his time in my attic throughly inspecting everything and checking my outside unit. He found that not only was there a clog, and my unit had a rusted, nearly overflowing pan, but also took photos of loose ducting that had been poorly sealed off by the previous homeowners after demolishing a bedroom. I was basically paying to cool my attic for no reason! Charlie gave me a quote with all of my options laid out, he had taken photos of everything to present to me while explaining the break down of the costs to repair. His prices were extremely affordable (even on a single moms budget) and he was able to explain, with photographic evidence, why I needed the repairs I needed. I felt very at ease, which everyone knows is rare in home repairs. The crew here truly are My Guys, I would recommend them to anyone looking for quality, affordable, transparent, and trustworthy heating and cooling service.

  • Review 43 (2018-09-11 - Rating: 5)

    Isaiah was the technician that serviced our AC. We were very impressed with the promptness in responding to our initial call and his promptness regarding appointment time. Matter of fact, he called to see if he could come early. How often does that happen?! Isaiah worked steadily, never stopping until job was done. He seemed very knowledgeable and was very kind and patient in explaining the problem. We will most definitely use My Guys again and highly recommend them.

  • Review 44 (2021-08-15 - Rating: 4)

    Not only did our tech come out the same day I called them, he was able to fix our issue the same day. He was nice and the customer service rep(s) were also so nice. I would definitely use them again as well as recommend them to others.

  • Review 45 (2022-10-28 - Rating: 5)

    Just cant say enough good things about Charles and My Guys company. My water heater would start but not stay on. Charles found the correct part and installed it very quickly. I know I will be calling this company with any other plumbing or heating/cooling problem.

  • Review 46 (2022-08-12 - Rating: 5)

    Thank you so much for a pleasant experience. My technician (Hunter) was honest and gave us several solutions, we will have them back in our home anytime! So much better than our previous experiences with another company who definitely took advantage of our situation.

  • Review 47 (2020-05-04 - Rating: 5)

    My Guys Heating & Air Conditioning was an answered prayer! My A/C was on its last leg, so I had been getting several estimates. Eight months ago I chose My Guys to install a complete system. Charlie Long is extremely knowledge and HONEST!! I had set up a 6 month inspection and Charlie, the owner inspected my unit. During estimate, installation, and inspection they always showed up on time, and gave me a courtesy call before they arrived.As I said in the beginning, Charlie Long with MY GUYS was an ANSWERED PRAYER!!!I would recommend My Guys Heating & A/C to anyone. Top reasons - INTEGRITY, HONEST, KNOWLEDGEABLE , & PUNCTUAL .

  • Review 48 (2018-06-27 - Rating: 5)

    Charlie was able to come over on very short notice and was very good about describing the problems with our hot water heater, what he thought it would cost to replace/repair, etc. He was very nice and didnt charge for the analysis. Definitely recommend these guys.

  • Review 49 (2021-06-21 - Rating: 5)

    All I can say is WOW. I have never had such a wonderful experience! We not only had to replace the HVAC but all the duct work in the entire home! I felt overwhelmed at the thought of it, it was not going to be an easy job. Not only was it done in only 2 days, but they were so polite, on time, efficient and quiet! I work from home and barely heard them. I couldnt recommend a better company. Additionally the price was amazing! We got set up with a state of the art system and its so easy to use. If you need an A/C company, these are your guys!

  • Review 50 (2021-01-14 - Rating: 4)

    Hold on to your pocket book cause they are going to get it. Was charged $421.70 to install an a/c capacitor that cost $13.95 on Amazon. It took a total of 35 minutes for the entire job and said that it was an act of God so the home insurance would not pay. I want be renewing my insurance either.Since posting this review, I have received a call from My Guys to discuss my a/c charges. They explained their charges and I pointed out my disappointment. To my good fortune they agreed to what I felt was a reasonable charge. Due to their quick response, I will look to them for future business.

  • Review 51 (2018-07-11 - Rating: 5)

    We utilized My Guys through our home warranty for possible coverage. Isaiah was very knowledgeable and friendly when he came into our home. His honesty and professional demeanor was greatly appreciated. Thank you very much for the proposal and you will certainly be recommended to others.

  • Review 52 (2021-06-24 - Rating: 5)

    My guys were a life saver. Our AC quit working during a heat wave. We called our insurance who could not get contractor to work with us. We called my guys. They came next day. Troubleshot problem. We decided to totally replace our aged HVAC system. By the evening next day we had cold air brand new units inside out. UV light protection and 5 ft filter. The air inside the house feels wonderful and we have 20 year parts and labor warranty. We recommend this company to all our friends and neighbors.

  • Review 53 (2019-12-31 - Rating: 5)

    Couldnt be happier! Our technician Joe was very punctual. He quickly diagnosed the problem, fixed it on the spot, and gave clear and concise information and recommendations. Ive never experienced such a quick and easy service call...Loved it!

  • Review 54 (2019-08-24 - Rating: 5)

    Alex came out for a warranty repair. He was quick, thorough, explained everything well before I could even ask. Part was covered under warranty so no $ out of pocket. He checked Freon levels, told me ductwork looked good, again without me needing to ask. I’ve had warranty work done by other AC companies who’ve tried to upsell me on items I didn’t need. I think the technician makes a big difference. I would use My Guys for non-warranty work as well and I would request Alex again.

  • Review 55 (2021-06-24 - Rating: 5)

    We had two brand new A/C units installed in our home. I called Charlie with My Guys Heating & Air, and him and his crew came out the next day to have the units installed. Very prompt and courteous service with quick financing options available as well. Will definitely use again if needed in the future.Amanda Dove

  • Review 56 (2019-09-12 - Rating: 5)

    Our AC went out and we called them for a service call. In our caee it was worst case scenario and our entire system needed to be replaced. They were able to install next day and the crew stayed until late in the evening to make sure everything was up and running. Great service. House is nice and cool. Very happy we were directed to My Guys!

  • Review 57 (2020-06-23 - Rating: 5)

    Charlie came by within 24 hours of our calling for help and was personable & professional. He checked the basics first and was quickly able to tell us what was wrong. Thankfully, it was a small issue and easily corrected. Great service and it’s obvious why I always see their trucks around our neighborhood.

  • Review 58 (2019-08-20 - Rating: 5)

    Alex Gutierrez was the tech that arrived to fix our AC. Not only was he 30 minutes early, but had everything running in less that one hour, even with all my questions. He was personable, polite and courteous. And if this is how My Guys treat their customers, We will be sticking with them!

  • Review 59 (2022-02-05 - Rating: 5)

    Charlie and is team is amazing!! Last year during the freeze, we had a pipe burst and called Charlie and he came right over and helped fix the hole and got our water back on. He and his staff are friendly and competent. We have used him to help qirh our ac issues as well and is prompt and provies quality work.

  • Review 60 (2019-05-29 - Rating: 5)

    Had a wonderful experience with My Guys Heating & Air. Our air conditioner was making a really strange noise and they came out almost immediately to find out what the problem was. They did some research to find out that the part was actually still under warranty, got the part within 2 hours and we were up and running in no time. I would highly recommend this company!!!

  • Review 61 (2022-07-08 - Rating: 5)

    Ac went out Wednesday night called them on Thursday morning and they had some one show up 4 hrs later to fix my ac. Which he did in about 20 minutes. They are always professional and explain everything. Will definitely continue to use them.

  • Review 62 (2020-10-28 - Rating: 5)

    I’m a new home owner in harpers landing. Had an issue with a heating furnace - would trip carbon monoxide sensors. Called My Guys in the afternoon and they were prompt on location within a few ours. Charles was very knowledgeable - fixed the issue, explained to me the whole system and how to maintain it. Such a time saver having a local trusted service provider.

  • Review 63 (2017-07-19 - Rating: 5)

    Our AC went out and I filed a claim with my home warranty company. They assigned it to My Guys. Isaiah called and let me know he was 20 minutes away, showed up on time and got right to it. He found the initial trouble and replaced the part, but it had caused additional part failure which he pointed out could happen just as it happened. He ordered the new part which came in right as he had predicted. Showed up again on time and made the repair. We are a bunch of cool cats again. Isaiah is fast, friendly, knowledgeable and reliable.

  • Review 64 (2018-06-01 - Rating: 4)

    I want to thank Charlie and his team for fixing the issues with our rent house air conditioning units on such short notice. The house was very hot and they adjusted their schedules to assess the situation. I was concerned about the quote/price (about $600 more than a competitor quoted) but Charlie assured me we were getting a higher quality of service.

  • Review 65 (2021-05-03 - Rating: 5)

    They were very professional from the quoting of the installation of the new heating and air units(no surprises or hidden fees) to actual installation. They were on time, friendly, ready to work, and very respectful of us and our property. Charlie Long and his team did a wonderful job.

  • Review 66 (2017-07-04 - Rating: 5)

    Of course the AC dies on July 4th at 10AM. I called My Guys and got the off hour emergency number. Charlie took the call and was very polite, explained that he could help and was up front that there would be extra charges for coming on the holiday. I expected that but was pleasantly surprised that he made a point to tell me up front. He texted me back that his tech would be to my house approx 2pm. At 1:30 I was contacted that they would be more about 3, which was fine with the holiday and I was happy that they notified me prior to being just late. The tech arrived, diagnosed the issue as either the motor or the capacitor. He checked closer and it was a motor. He had the replacement part on his van and completed the repair and got the system back up quickly. I couldnt be happier that on the 4th of July holiday they came out, diagnosed, and repaired my AC. The price was good, the service was great, and I would recommend them highly.

  • Review 67 (2019-07-12 - Rating: 5)

    Alex showed up and was very professional and helpful. He looked over the A/C system thoroughly and made sure that I would not have the same issue as before. He was also very helpful answering any questions I had, and stayed an extra 20 minutes making sure the issue would not arise again. I would highly recommend this company, and would not hesitate to call them again for their services. Thank you Alex

  • Review 68 (2022-09-22 - Rating: 5)

    I definitely recommend this company. They came on time with their Professional Technician team and made the repair and everything for Water Heater. Special thanks also to Miss Laura. She personally follows that everything is perfect and gives the necessary directions even after the service.

  • Review 69 (2017-01-17 - Rating: 5)

    Very pleased with the work performed...Isaac was willing to discuss the problem/solution in a phone call to my son who is a AC/refigeration journeyman. The installation of new furnace and AC unit was efficient and the installers were pleasant. Cleanup was perfect. I was very pleased with My Guys service in all respects......

  • Review 70 (2016-07-14 - Rating: 5)

    I am so happy to have found an A/C and heating repair company that I can TRUST to show up promply, diagnose and repair problems quickly and professionally AND recommend to my friends for their home air conditioning and heating issues. Charlie and his crew have done an excellent job at two of my properties in the last two weeks, and I will not let anyone else but MY GUYS touch my a/c equipment from now on!Ron R.

  • Review 71 (2022-09-29 - Rating: 4)

    Charles was excellent. On time, very efficient, and cleaned up after job completed. Will not hesitate to call My Guys if and when I ever have another issue.

  • Review 72 (2019-07-26 - Rating: 5)

    Alex Gutierrez was great!! He came out and was very helpful and very professional. He took care of our a/c in no time and had the house back cool again! He also gave a very informative and detailed explanation of service and maintenance!! Thank you so much we are so happy with our services!!

  • Review 73 (2022-05-19 - Rating: 5)

    The technician was very helpful and easy to talk to. I had blown a fuse from when I had been installing my new smart thermostat. The technician showed me where the fuse goes on the unit and even gave me a spare one for if it happens again.

  • Review 74 (2023-06-07 - Rating: 5)

    My go to plumber. 22 year old house starting to show its age. Three times now, My Guys has resolved my plumbing issues. He responds quickly and I have confidence in knowledge and resolution. And, he likes my dog.

  • Review 75 (2018-09-13 - Rating: 5)

    Luis and his crew were very professional. They installed my new A/C & Heating system & WiFi Thermostat quickly. They cleaned up their work area leaving NO mess behind. Thank you My Guys Heating & A/C for sending Luis & his crew.

  • Review 76 (2022-10-21 - Rating: 5)

    The tech was scheduled to arrive between 1 to 3pm, tech shows up at 12:55 (5 mins. early) and asks me whats going on with the A/C unit. I describe whats not happening and gets to work. Within 5 minutes, he returns with the defective part, has a replacenent part on his truck and in another 5 minutes he has it repaired. A/C is blowing and he takes the inside temp with a gun on a couple of registars, waits a couple of minutes and re-takes temp again to verify A/C is blowing colder air. Im observing him taking temps. I agree so he packs up, cleans up and leaves. A day later A/C is working great. I appreciate him being on time, works fast, has the correct part and stays around to ensure unit is working correctly. That waa a job well done

  • Review 77 (2021-02-23 - Rating: 5)

    Called, MY GUYS Heating & Air, first thing in the morning and received maintenance service the same day. Mr. Charles Long was the technician that came out. Charles was very professional, informative, on-time with a positive attitude. The Heating issue was small, however, he took the time to look further as well as resolved the existing issue.Heating & Air, My Guys from now on!Thanks Again!

  • Review 78 (2022-02-18 - Rating: 5)

    The repair guy had to do some trouble shooting to figure out the issues, and was very patient, knowledgeable, and through. He explained everything clearly to me in a polite and professional manner. Would recommend their services 10 out of 10.

  • Review 79 (2018-07-19 - Rating: 5)

    The guys came out to do a gas inspection that’s required for our foster parent license. They were extremely nice and efficient. Plus they are extremely affordable compared to others that charge double or triple for the same service. I look forward to using them for my A/C and heating needs in the future.

  • Review 80 (2017-09-27 - Rating: 4)

    The young man that came to our home was Isaiah. He did an excellent job. Extremely knowledgeable and helpful. This was a follow up to another companys screwup. He fully diagnosed the issues but also rechecked everything to make sure. He offered suggestions options and did everything to make sure pricewose we were good. Detailed everything out as he went. Good young man and a great rep for the company. Highly recommend.

  • Review 81 (2022-02-05 - Rating: 5)

    I woke up to no water. Called them at 8:30. They showed up at 10. New water heater 5 that day. Super fast and amazing work. And these guys couldn’t be nicer. Would use them every time from now on. These are really nice people who will go above and beyond to help you!

  • Review 82 (2019-01-21 - Rating: 5)

    We have had Isaiah out to fix our heater 3 times.He is so pleasant and knowledgeable.We just wanted to let you know that it wasnt untiltoday that the heater finally wouldnt start that hewas able to detect the problem.We appreciate your company and want you to know what anasset Isaiah is to your company!Sincerely,Judy Caruthers

  • Review 83 (2017-07-19 - Rating: 5)

    Isaiah was very professional, worked wisely and efficiently and not only repaired the initial issue but found a secondary problem and repaired it. Had he not suggested adding a surge protector for the outside unit we would have had additional problems in the future. He explained everything thoroughly and answered all questions we asked including those about light bulbs burning out very quickly in our home. Isaiah also suggested another item that we may consider. His appearance was neat and he move politely in and out of our home as necessary. I appreciate his professionalism.

  • Review 84 (2017-03-28 - Rating: 5)

    Isaiah just came out to fix our AC system and he was incredibly friendly and helpful. He went into our attic and found out the problem right away & it was fixed in no time. Highly recommend them to anyone needing help with these issues!!

  • Review 85 (2020-04-10 - Rating: 5)

    Charlie Long is an amazing technician!! My husband & I thought our AC went out (in the perfect time with all the chaos of covid 19) but he was at our house within 15 minutes. He was professional, told us everything he was doing/what was going on, and eased our anxiety about it all! Also, was in proper ppe which I appreciated with all the craziness of this virus. Will ALWAYS recommend this company for people who need it. Thank you!!

  • Review 86 (2022-09-09 - Rating: 5)

    On Saturday my tub and shower backed up w water. I was very lucky that Charlie Long - My Guys Plumbing Heat & Air was able to come very quickly and blow out the sewer line. They came back today and had to work hard to get the linecompletely open. Without Charlies quick response I would have been without plumbing till Monday or Tues.

  • Review 87 (2019-04-29 - Rating: 5)

    Called them when my Nest thermostat started acting out. They showed up within an hour! Isaiah was very professional and explained what was wrong in a very simple/understandable way. Will totally call them again if another problem arrises and would definitely recommend.

  • Review 88 (2021-01-19 - Rating: 5)

    This was the most efficient and professional service company I have ever dealt with. They were honest about what was truly needed and the condition of my unit. They trouble shooted every possible trick before recommending and worked with me on financing and my warranty company.

  • Review 89 (2020-10-27 - Rating: 5)

    When we moved in to our new house we knew we would need a new ac. My Guys was able to come out quickly and answered all of my questions. The next day they came out and installed a whole new system. Now I know my family is breathing clean and cold air!

  • Review 90 (2023-08-15 - Rating: 5)

    My experience with My Guys was/is stellar! In particular Laura who was a pleasure to deal with & saw to it that the job would be done in a timely manner.

  • Review 91 (2023-01-17 - Rating: 5)

    We have used Charlie with My Guys multiple times. He has been extremely helpful and efficient. Each time has been an emergency situation and he has showed up in impressive time.

  • Review 92 (2023-05-19 - Rating: 5)

    Charlie and his crew have been out to help with multiple plumbing issues over the years. They are knowledgeable, reliable, and overall have the best customer service we’ve experienced.

  • Review 93 (2018-06-29 - Rating: 5)

    Could not recommend this company enough! Scheduling was painless and they were able to come out the same day. The tech was very professional and honest. He explained the issue and the repairs needed, which were done quickly and affordably!

  • Review 94 (2022-07-22 - Rating: 5)

    AMAZING SERVICE! this company fixed my problem of 6 months that no one could figure out. they came, tried a couple of things and done! after other companies changing my condenser 3 times, because it was supposed to be defective, they found the problem! fixed in 1 day!

  • Review 95 (2023-02-09 - Rating: 5)

    Had an internet company bust our pipes while putting fiber cables in a ditch. MY GUYS had no problems at all fixing their mistakes super friendly and will answer any questions you have would definitely recommend to anyone for their plumbing needs!!

  • Review 96 (2016-06-03 - Rating: 5)

    Charlie was very nice and helpful in explaining what was wrong with my air conditioner. Hopefully my air conditioner will work for a long period of time but if I ever need a repair again, I would not hesitate using this company.

  • Review 97 (2018-06-28 - Rating: 5)

    Any time I have any issues or concern my first thought is to call Charlie with My Guys! He is very knowledgeable and always has his customers best interest! Would HIGHLY recommend!

  • Review 98 (2021-12-18 - Rating: 5)

    Had Charles come by and he was great! Very helpful and friendly! He took care of our water heater problem and was very informative. Can’t say enough about his professionalism and accommodation. Thanks so much Charles

  • Review 99 (2018-07-05 - Rating: 5)

    I was impressed with their dedication to finish their work as promised. No matter how hot my attic was, they did not stop installing my new AC and determined to finish it so I could enjoy the day with air conditioning. No more suffering from heat. Thanks to the My Guys. You are awesone!.

  • Review 100 (2019-01-09 - Rating: 5)

    The repair man was very nice and professional. He found and fixed the problem right away and even offered suggestions on how to prevent issues from happening again. Thank you, My Guys Heating and Air Conditioning!!!

  • Review 101 (2023-10-17 - Rating: 5)

    My Guys was excellent. Very professional and friendly. They were very detailed in there estimates. Would highly recommend them again.

  • Review 102 (2017-05-10 - Rating: 5)

    My Guys came out promptly, identified the issue and repaired it very quickly. We used them based on a recommendation from a neighbor and we would feel comfortable making the same recommendation to others.

  • Review 103 (2019-07-13 - Rating: 5)

    Thanks to Charlie, Alex and Sarah for service above and beyond on an AC warranty repair. In just 2 days, they diagnosed the problem, found the part(no easy task) and repaired the unit so a family of 8 would not have togo without AC over the July weekend. Real hero stuff!

  • Review 104 (2016-07-05 - Rating: 5)

    Absolutely LOVE these guys! My A/C was making this awful noise and I called My Guys. They came immediately and resolved my issues and my home has been so perfectly cool and we havent had anymore problems! Thank you!

  • Review 105 (2019-07-01 - Rating: 5)

    Charlie and his team were quick to fix what the problems were with the a/c! The price was great, and customer service was professional! Highly recommended in my book! Will be seeking if further services are needed! 💯

  • Review 106 (2024-02-07 - Rating: 5)

    I have used this company a few times in the past for various repairs on interior and exterior plumbing and they are continuously reliable, helpful, knowledgeable, and quick to respond

  • Review 107 (2019-09-21 - Rating: 5)

    My Guys is the only A/C company I will use! They never disappoint me in their prompt and thorough service at fair prices. Give them a try, and youll be a customer for life!

  • Review 108 (2020-07-03 - Rating: 5)

    Charley was professional and highly knowledgeable. It took him 2 minutes to diagnose the issue and 5 min to fix.AC is running and I’m very pleased with the outcome.

  • Review 109 (2018-06-16 - Rating: 5)

    Isaiah was efficient and knowledgeable. He also told me about Reme Halo and the cost of a new air conditioner. He also suggested changing the ducks because I am a singer and allergies can be devastating for my voice. I appreciated his suggestions. Thank you.

  • Review 110 (2019-07-10 - Rating: 5)

    Alex came in to do some work on my AC and he did a very good job. He was very polite and helpful on the questions I had. He did a tremendous job very recommended.

  • Review 111 (2016-08-25 - Rating: 5)

    These guys were on time, very professional, explained the problems well,gave me options but did not try to oversell me. The work we agreed towas finished promptly. Count me as a happy customer.

  • Review 112 (2017-03-28 - Rating: 5)

    Isaiah was efficient and professional and quick at his job. Worked well with our warrenty company even though it was not covered. Call and request him by name.

  • Review 113 (2019-08-09 - Rating: 5)

    Alex was amazing. He diagnosed the problem, articulated the pros and cons of different solutions, and completed the job in an efficient and professional manner. Great experience and would highly recommend.

  • Review 114 (2020-07-15 - Rating: 5)

    Charles visited today. They said he would be here between 2 and 3 PM. He arrived at 1:59. Promptly found the problem and gave advice on how to prevent it from happening again. Highly recommend

  • Review 115 (2023-08-11 - Rating: 5)

    Our ac died of old age and thankfully they were able to install a new one on the same day we contacted them. It was 103° outside that day!

  • Review 116 (2022-02-04 - Rating: 5)

    My Guys provided over the top service, always. We are so blessed to have this company so close to our neighborhood. They always go above and beyond. As a single mother, this is so appreciated.Thank you!

  • Review 117 (2017-04-04 - Rating: 5)

    Very Prompt, Courteous, and Dedicated Technicians. Replacement of my old AC system was required. Technician went above and beyond expectation to resolve my issue. Highly recommended!

  • Review 118 (2023-08-09 - Rating: 5)

    Technician showed up promptly, was able to fix the issue quick with a great attitude and outstanding customer service.

  • Review 119 (2022-06-16 - Rating: 5)

    Thanks My Guys for coming to the rescue! Im sitting in the cool ac once again. Hunter is the best. He explained what was going on with my system and had it fixed in a jiffy.

  • Review 120 (2018-06-28 - Rating: 5)

    I can’t say enough about Charlie! He is responsible, trustworthy and timely with repairs. With so many other people just out to make a dollar, Charlie really does want to help and goes the extra mile!

  • Review 121 (2020-08-28 - Rating: 5)

    Charles arrived and got our AC working in no time! He was professional and knowledgeable. I would definitely use again!

  • Review 122 (2022-05-04 - Rating: 5)

    Byron is always very friendly & professional. Always comes within timeframe given and usually don’t have to wait more than a day for an appointment!

  • Review 123 (2016-07-14 - Rating: 5)

    Wow, competent, fast and well worth the money. Use this service if you want great customer service and my guys quick trouble shooting. They get it done when they say they will.

  • Review 124 (2022-02-04 - Rating: 5)

    They got here quickly and in time and worked through the issues i was having starting at the beginning and work his way through until they figured out what was wrong, and fixed the problem. And explained each process as he did them.

  • Review 125 (2019-01-10 - Rating: 5)

    UPDATE: Isaiah with My Guys Heating & Air Conditioning reached out to me today and rectified the issues I had previously had with the company. Isaiah is a standup guy and I really appreciate him reaching out to me.

  • Review 126 (2022-02-24 - Rating: 5)

    Excellent service and very quick response! They arrived within an hour of our call. We will use them in the future any time we need a plumber!

  • Review 127 (2017-10-23 - Rating: 5)

    This company was sent by our home warranty company. Turns out the problem is plumbing and not ac. Isaiah was very knowledgeable, pleasant, and patient.

  • Review 128 (2017-10-18 - Rating: 5)

    Recently had them out to look at an A/C issue. Isaiah was the technician I worked with and, although it was a complex issue, I felt that I have been treated honestly and fairly.

  • Review 129 (2022-05-11 - Rating: 5)

    Charles was so kind and professional he was on time and he resolved the problem really quickly he did a great job we absolutely recommend this company and especially Charles L.God bless you Charles

  • Review 130 (2023-05-25 - Rating: 5)

    Hunter was Professional, Knowledgeable, Courteous, Efficient in evaluating the HVAC on a Home Im in contract to buy.

  • Review 131 (2021-07-27 - Rating: 5)

    Charlie and his team are very knowledgeable and professional. Exceptional customer service, good pricing, very responsive. Would do business with again. Highly recommend!

  • Review 132 (2022-09-07 - Rating: 5)

    Amazing customer service. Very informative. Explained everything as they went and the price was very fair.We will definitely be calling them again for future needs.

  • Review 133 (2021-08-10 - Rating: 5)

    Excellent and friendly service from start to finish. Byron identified and repaired our issue within minutes of arriving on-site. A+

  • Review 134 (2016-11-30 - Rating: 5)

    My Guys Heating & Air Conditioning were very professional and arrived within the window we were given. Would recommend for system tune-ups.

  • Review 135 (2018-06-25 - Rating: 5)

    My A/C guys are awesome! Clean, Curteous, and very well priced! Came out same day, and got my new system in the next day!

  • Review 136 (2022-12-01 - Rating: 5)

    Hunter was very helpful and professional. I have always been very satisfied and I am thankful that My Guys has been there for me.

  • Review 137 (2018-03-03 - Rating: 5)

    Great service! Honest and helpfull technician. He did a wonderful job with a profetionalism and knowledge of his work. Also gave us wonderful tips.

  • Review 138 (2022-08-05 - Rating: 5)

    Hunter was quick very professional and had it fixed in a jiffy outstanding service thank you Hunter and My Guys Plumbing and Heating and Air Conditioning 😀 👍 👌 👏 👏 👏.

  • Review 139 (2022-06-30 - Rating: 5)

    Hunter was amazing. He explained the process as he went along and had my house nice in cool for me within no time. Thanks my Guys!!

  • Review 140 (2022-07-25 - Rating: 5)

    Great service. Quick and efficient repair to damaged shut off valve. Friendly Tech. Will use again if needed.

  • Review 141 (2022-02-15 - Rating: 5)

    Easy to work with. Got a quick diagnosis on my furnace issues and got a new one installed for a reasonable price.

  • Review 142 (2019-02-04 - Rating: 5)

    I was able to get same day service. They got my air conditioner up and running in a short amount of time. Thank you!!!

  • Review 143 (2022-10-21 - Rating: 5)

    MY GUYS changed my UV light on my water purification system . Quick snd very reasonable! Byron is 👍

  • Review 144 (2022-02-04 - Rating: 5)

    Great, reliable company with friendly service technicians who perform quality work for affordable and fair costs. Would highly recommend!

  • Review 145 (2017-12-10 - Rating: 5)

    Had a issue with my ac and heater and Isaiah made time in there very busy schedule to come and see the issue and fix the problem during the holoday season. Thanks again.

  • Review 146 (2025-01-24 - Rating: 5)

    Excellent service as always.

  • Review 147 (2019-06-12 - Rating: 5)

    My problem was not even AC/Heater related, due to some mix up the insurance company send My Guys, and Charlie was so helpful and took a look on the water heater and made it work again, thank you so much for polite and helpful service

  • Review 148 (2022-12-10 - Rating: 5)

    Quick and responsive diagnosis. Part, repair happened quickly. Hunter, the tech, was friendly and informative.

  • Review 149 (2016-06-17 - Rating: 5)

    Great experience. Had another company come out before telling me the worst but my guys checked this that the first guy didnt check. Very great customer service!

  • Review 150 (2017-12-12 - Rating: 4)

    Arrived on time. Gave me a 30 minute warning call as requested. Fixed the issue quickly and at a fair price.

  • Review 151 (2022-07-06 - Rating: 5)

    They showed up quickly. The technician was very professional. We would use their services again.

  • Review 152 (2017-07-21 - Rating: 5)

    Guys were great. We lost A/C in July and they came out that same morning and fixed us up!

  • Review 153 (2023-02-02 - Rating: 5)

    Hunter was great and Knowledgeable and very easy to explain the issue too. He also explained the issue so I understood

  • Review 154 (2024-06-28 - Rating: 5)

    Charles was great, explained everything, fair price

  • Review 155 (2016-08-09 - Rating: 5)

    Charlie was really professional and fixed our problem really quickly. Will definitely use them again.

  • Review 156 (2019-06-18 - Rating: 5)

    Charlie showed up at my rent house within 15 mins of my call being placed and had the AC fixed. 10/10.

  • Review 157 (2019-03-19 - Rating: 5)

    Excellent work done for home warranty. Very responsive and professional. Highly recommend!

  • Review 158 (2024-01-16 - Rating: 5)

    It was 20 degrees out this morning and my heater gave out. These guys were here in no time to troubleshoot and find out what needs to be done.

  • Review 159 (2016-07-14 - Rating: 5)

    Charlie was here within an hour of us calling for service. Very honest and very cost efficient. Highly recommend!

  • Review 160 (2017-10-20 - Rating: 5)

    The repair man was very knowledgeable, professional and informative with what he found wrong with air conditioning unit

  • Review 161 (2018-03-12 - Rating: 5)

    My guys was very professional and quickly fixed my issue. Will use them again for sure!

  • Review 162 (2023-02-16 - Rating: 5)

    Burst pipe during the freeze, woke up to a gusher. Within 30 min of my call, help was here.

  • Review 163 (2022-09-12 - Rating: 5)

    My guys is my go to for A/C needs. Very knowledgeable, great on pricing and great customer service!

  • Review 164 (2021-03-16 - Rating: 5)

    The best folks to work with ever. I cannot put Into words how awesome they are! I wouldnt use anyone else!

  • Review 165 (2021-08-16 - Rating: 5)

    Top notch and professional team. People you can trust to do the job fast, right, and at a good price.

  • Review 166 (2022-06-14 - Rating: 5)

    Quickly determined the issue and fixed it right away for almost half of what Ive paid other companies.

  • Review 167 (2016-07-13 - Rating: 5)

    Charlie with My Guys was really nice, he came out right away and took care of the problem!!!!!!!!!!! Highly recommend them !

  • Review 168 (2017-07-03 - Rating: 5)

    Repair technician Isaiah was very professional, timely and did a great job.

  • Review 169 (2018-07-24 - Rating: 5)

    Very happy with my purchase, and the professional job done, price is competive and service was above average, thank you guys

  • Review 170 (2024-06-21 - Rating: 5)

    Absolutely recommend the services and service plan here!

  • Review 171 (2020-05-06 - Rating: 5)

    Charles and hunter came over and helped us out amazing group of people... thanks for everything

  • Review 172 (2024-05-17 - Rating: 5)

    Very informative and gracious, highly recommend this company!!!

  • Review 173 (2016-08-22 - Rating: 4)

    Ended up with a great experience with My Guys. Thanks for installing my new AC!

  • Review 174 (2022-06-22 - Rating: 5)

    Set my mind at ease over a new gas range install.Thanks again!

  • Review 175 (2021-12-13 - Rating: 5)

    They took care of expanding my A.C. system and did a great job.

  • Review 176 (2021-11-12 - Rating: 4)

    Came early, the guys were nice, good work. A little on the expensive side though.

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