Mr. Reliable Heating & Air

Photo of Mr. Reliable Heating & Air

Located in Houston, Texas

Address: 1729 Brittmoore Rd B2, Houston, TX 77043, United States

Phone: +1 281-688-6301

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Gender-neutral toilets
  • LGBTQ+ friendly

Categories

  • Air conditioning contractor
  • Furnace repair service
  • Air conditioning repair service
  • HVAC contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-27 - Rating: 5)

    I always get top notch service from this team. They respond quickly and will save me some money when they can. Stefan is the best!!

  • Review 2 (2024-09-22 - Rating: 5)

    Uniquely reassured us when we asked for service on a Saturday night. The scheduling staff was genuine and comforting. The professional took the time to explain the process and outlined warning signs to watch out for in the future. Additionally the ratings online are fantastic- the scores and the follow-up messages.

  • Review 3 (2022-06-10 - Rating: 5)

    Called an A/C Repair Business that shall remain unnamed. After stringing me along for three days sweating, I contacted Mr Reliable. Drew answered and had someone come out within 45 mins!! By 9am the next day, they had a crew of guys giving me a new HVAC system!! Very pleased with these guys and I’d recommend you give Mr. Reliable a call ASAP!!! You won’t be disappointed.

  • Review 4 (2024-08-15 - Rating: 5)

    My experience with Mr. Reliable Heating & Air was great! The technicians that came, installed a new ac and thermostat did a great job. The guidance they gave me was very helpful and informative. Thank you for your help and I highly recommend this organization for your ac and heating needs.

  • Review 5 (2024-06-03 - Rating: 5)

    Austin did a fantastic job at our house today! He was timely, professional and communicative. He gave us a thorough review of our AC tune up report and noted any future issues we may come across. We appreciate working with such a great company and technicians each time we use Mr. Reliable!

  • Review 6 (2022-08-04 - Rating: 5)

    After gathering quotes from several HVAC companies, I ended up selecting Mr. Reliable Heating and Air, mainly due sincerity and good communication I received from the owner. Long story short, I had a 3 ton and a 2 ton unit installed and Im extremely impressed with their work! A new installation is definitely a big expense for any homeowner, but I would encourage you to consider giving them the opportunity above all other competition - Im fully confident you will be very pleased with your investment! These guys went above and beyond to far exceed my expectations. Youll notice my return vent shown in one of the pictures provided on this review... that wasnt even listed on the scope of work, yet they included it for free since the existing return was restricting air flow. Well done guys!

  • Review 7 (2024-08-23 - Rating: 5)

    Youre a responsible and reliable. This was my first time using this company and thoroughly enjoy my experience. They were very prompt incoming to my house to fix my air conditioning unit. Will definitely use them again for any other issue that I may have.

  • Review 8 (2024-07-27 - Rating: 5)

    Mr. Reliable solve my AC issue in a timely manner. They responded same day and usually same day service. Stephan, Mario and other technicians were very skilled at what needed to be done. Mike screen and promptly returned my calls. They are my go to folks.

  • Review 9 (2024-09-05 - Rating: 5)

    We just had an emergency with our AC. this evening. We inherited our AC and the warranty from our homes previous owners. They wanted $350 for an emergency technician this evening and the money would not even go towards the cost of fixing the problem.When we call this company, they got Daniel to come out in less than 30 minutes. Not only was it much cheaper, But Daniel was fast and efficient. And if the problem have been worse, what we paid tonight would have gone towards fixing it. Now it is a no brainer who our family HVAC company is. I highly recommend!!

  • Review 10 (2024-11-07 - Rating: 5)

    Man, these guys saved me twice. The second time they came to my house in the middle of a hot summer night, and fixed my ac in about 30 minutes. Reliable is an accurate word.

  • Review 11 (2024-05-29 - Rating: 5)

    Absolutely impressed with Mr. Reliable Heating and Air! Stefan Lewis demonstrated exceptional knowledge in diagnosing our HVAC problem accurately and swiftly. He was incredibly prompt in completing the job, ensuring minimal disruption to our day. Moreover, he took the time to clearly explain the issue and the steps he took to fix it, which gave us immense confidence in his service. Truly trustworthy and reliable - highly recommend!

  • Review 12 (2024-07-03 - Rating: 5)

    My experience with Mr. Reliable was spot on!Stefan and Edgar were very professional and had a wealth of knowledge. Im very impressed with thier promptness and the quality of work performed! Thank you for your honesty, integrity and devotion. Job well done!!

  • Review 13 (2024-06-01 - Rating: 5)

    Had such a great experience! My AC stopped working and I came home to 86 degrees and was panicking. Alan was dispatched out and was so polite and helpful. Drew was awesome as well, explaining the ins and outs of my situation with repair and what to expect moving forward. I was updated with ETA for arrivals and felt very in the loop. Now my house is at a lovely 72 and my senior German shepherd is once again lounging comfortably instead of panting in the Houston humid heat. Thanks!

  • Review 14 (2024-08-22 - Rating: 5)

    Mr Reliable Heating and AC name says it all. My technician was Edgar H. he was very knowledgeable and professional. The repair price was fair and, most importantly, honest. I highly recommend them.

  • Review 15 (2024-06-19 - Rating: 5)

    Had multiple companies try to address my issue. Daniel had it figured out in 10 minutes. Provided in depth explanations and walked me through my options. After agreeing to replace my furnace the crew came out replaced the entire unit and had my house cooling again. Mr Reliable will be my go to HVAC company going forward.

  • Review 16 (2024-06-10 - Rating: 5)

    ⭐⭐⭐⭐⭐ Outstanding Service from Mr. Reliable Heating and Air!From start to finish, the team at Mr. Reliable Heating and Air exceeded our expectations. They provided same-day service, which was a lifesaver during these hot Texas days. The technician, Daniel Romero, was incredibly professional, knowledgeable, and took the time to explain everything in detail.Daniel presented a solid plan to address our HVAC issues and offered valuable recommendations to keep our homes system running efficiently. His attention to detail and commitment to excellence were evident in the swift and efficient manner in which he completed the job.What impressed us the most was Daniels dedication to customer satisfaction. He ensured that every aspect of the service was top-notch, from his friendly demeanor to his meticulous work ethic. Its clear that Mr. Reliable Heating and Air values their customers and takes pride in delivering exceptional service.We highly recommend Mr. Reliable Heating and Air to anyone in need of HVAC services. Their team of professionals is second to none, and they truly go above and beyond to ensure their customers comfort and peace of mind.

  • Review 17 (2024-03-20 - Rating: 5)

    We would most definitely recommend Mr. Reliable for heating and air services. Our technician, Abraham was very professional and was here when he said he would be. His knowledge of the AC and trouble shooting skills were very impressive. We have joined the membership that Mr. Reliable has offered, as we can greatly appreciate the fast, trustworthy work that they have given us. Drew and Abraham, thank you very much for keeping us cool!

  • Review 18 (2024-05-03 - Rating: 5)

    Mr. Stefan Lewis arrived 2 hours earlier than his schedule time, which was great for us. He knew what was wrong right away and He was able to get our A/C working in minutes. He also installed our new thermostat within minutes. The whole process took less than 45 minutes. Were very satisfied with Mr. Lewis level of care and repair. Thank you so much!!

  • Review 19 (2024-08-29 - Rating: 5)

    Mr. Reliable is as the name implies. Austin performed a whole system check and answered all questions that I had with my new AC system. I would recommend them over the other heating and air companies in the Houston area.

  • Review 20 (2024-08-17 - Rating: 5)

    Came earlier that appt time, great! Service man was courteous and always smiling. From beginning to end he explained everything! Was done in less than an hour! PRICING AWESOME!! My new go to!

  • Review 21 (2024-06-07 - Rating: 5)

    Contacted Mr. Reliable Heating and Air for a tune up. Alan came out this morning and just left. Very knowledgeable and was all forgoing on explaining everything he did and why. Good to find a company that wants to help customers as opposed to wanting to make a buck. I now have “my own” and only AC company!!!

  • Review 22 (2024-06-26 - Rating: 5)

    Extremely professional company run by a true expert. The owner, Drew, spent hours of his own time at my house studying my system to devise a thoughtful repair plan. He couldve easily tried to sell me an entirely new installation, but worked hard to salvage the existing system which was a challenge.

  • Review 23 (2025-02-27 - Rating: 5)

    Stefan arrived and was very knowledgeable and a God Sent. He is a keeper I truly appreciate him and your company. 😀

  • Review 24 (2024-05-29 - Rating: 5)

    We had Mr. Reliable come out to fix our a/c unit fan motor and capacitor. They where really prompt to come out the next day, the tech Daniel Romero was really friendly and knowledgeable repair was fast and quick their price did not break the bank would recommend.

  • Review 25 (2024-07-05 - Rating: 5)

    We recently moved from Georgia to Spring, TX. With the purchasing of the house, It was a included a full year of services/Warranty with one of those home shield protection services companies for the existing equipment and appliances in this house.Everything was fine, until the fall of 2023 when we put in service the central heating system. We immediately notice that this unit was not working properly. When it was on, it kept shutting down before reaching the settled temperature, and starting again after a few more minutes, and shutting down again. Actually, it was cycling on and off without ever reaching the desire temperature. Then, we contacted this home shield company to report and schedule an inspection and repair of our heater. Well, the experience we had with this home shield company was not a very pleasant one. After talking??? Always with an automating answering system, we experienced several weeks of frustration. Then after three different visits/inspections at our home by two different HVAC companies, and some annoyance, trials, failures, and lots of guessing, finally they “apparently” corrected the issue.After these disappointing misadventures with this home shield company, we decided to look for options for a reliable HVAC company. I asked for and advise to my son who lives in the Houston area, and is in the field of property management. He recommended me to call Mr. Reliable Heating and Air, and I did. I had a very nice and informative conversation experience with Christine at this company, Pricing for a yearly contract was fair, and definitely of value for money. So I scheduled my first visit and signed my yearly contract. This spring I scheduled my spring tune up and it was done with punctuality and Efficiency.Yesterday, and thinking ahead of time, I inquired by email about some recommendations written in their past service report, to be addressed during the next fall. And also some personal technical concerns of mine in my heating system. Well, their response came fast and very clear! Drew Gay, took the time to answer and explain in detail my questions and concerns. And not only that, he is sending his Services Manager Stefan to come out and go throughout the HVAC system with me to give me a peace of mine!Their customer service is second to none, outstanding, exceeding my expectations. I was completely impressed with their professionalism and customer service.I highly recommend Mr. Reliable Heating and Air.

  • Review 26 (2023-09-01 - Rating: 5)

    We were very thankful to have Abraham come out and help us with our AC! He was very courteous, professional, and very knowledgeable & explained things to us on our level so we understood what was happening, all with a smile on his face! Amazing technician for sure!Also thank you to install crew for our AC system! They were awesome! They did the work in great time & answered any questions we had throughout the day, about any part of the system. They cleaned up everything and made this install such a breeze!!We HIGHLY recommend Mr. Reliable Heating and Air!!!

  • Review 27 (2024-04-25 - Rating: 5)

    They are great. They are now my go to company for hvac issues and maintenance. I am recommending them to everyone.I really like the digital documentation and explanation. Proof is in the documentation over time.I do need to get 1 unit replaced soon and 100% going to use them and what they recommend for the replacement size and type.

  • Review 28 (2024-04-25 - Rating: 5)

    Abraham and Austin were prompt, professional and personable. They checked out my systems in a timely manner and were very thorough with their explanations about what they found and thoughtful about keeping floors clean, gates and doors closed back up. Two top notch gentlemen!

  • Review 29 (2024-05-06 - Rating: 5)

    Alan made 2 trips on the same weekend, to get our a/c back up and running. The Home Warranty company said Monday or Tuesday, depending on work load. If you need something fixed ASAP, I highly recommend Mr Repair - very satisfied!

  • Review 30 (2024-04-24 - Rating: 5)

    We had our HVAC service today and our Tech, Abraham, accompanied by Austin (who is in training) were here as scheduledand were very professional and answered any questions I had; Abraham went over everything that he checked on our system and kept me informed of anything that required attention. Best decision to call on Mr. Reliable, because they are just that - reliable!!!

  • Review 31 (2023-07-12 - Rating: 5)

    I recently had the pleasure of using the services of Mr. Reliable for my air conditioning maintenance needs, and I must say that I am thoroughly impressed with their outstanding service and professionalism. There was a small misunderstanding that was quickly rectified.First and foremost, their customer service is top-notch. From the moment I reached out to schedule an appointment, their staff was friendly, attentive, and knowledgeable. They promptly answered all my queries, provided detailed information about their services, and worked around my busy schedule to find a suitable time for the maintenance visit.When the technicians (Stefan and Craig) arrived at my home, I was immediately impressed by their expertise and professionalism. They were punctual, neatly dressed in company uniforms, and well-equipped with the high-tech tools that I have not seen other companies use. Their attention to detail was evident as they meticulously inspected my air conditioning system, addressing any concerns or issues they encountered along the way.The technicians demonstrated a deep understanding of air conditioning systems and exhibited excellent problem-solving skills. They efficiently diagnosed a minor issue with my unit, ensuring its optimal performance. Furthermore, they took the time to explain the maintenance process to me, providing useful tips and suggestions to extend the lifespan of my AC system.Not only did Mr. Reliable deliver exceptional service during the maintenance visit, but their pricing was also fair and transparent. They provided a detailed breakdown of the costs involved, ensuring there were no hidden fees or surprises. The value for the quality of work performed was truly remarkable, making them stand out among other maintenance companies in the area.Overall, I am extremely satisfied with the air conditioning maintenance service provided by Mr. Reliable. They exceeded my expectations in every aspect, from their excellent customer service to their skilled technicians and transparent pricing. I would highly recommend their services to anyone in need of professional air conditioning maintenance. I will certainly be using their expertise in the future and will confidently refer them to friends and family.

  • Review 32 (2024-06-16 - Rating: 5)

    Stefan was fantastic, the company came today, after I called numerous others who couldn’t get to us for a week. I signed up for their annual membership, and I was very pleased they could get to me so fast. This is the company to call.

  • Review 33 (2022-09-07 - Rating: 5)

    From first communication to follow-up, Mr. Reliable has been a great experience. Appointment reminders, a picture and bio of the technician they were sending, GPS tracking of the technician on his way to the house (he was actually 10 minutes early), and great communication and explanation of issues with my system. Technician David showed up in a clean, professional vehicle, respected our property, and was knowledgeable and clearly an expert - first-class the entire time. I highly recommend these people for AC work.

  • Review 34 (2024-09-15 - Rating: 5)

    Kylin did a great job and he answered all of my questions. He also arrived on time and my AC is now fixed. Thanks!

  • Review 35 (2024-04-15 - Rating: 5)

    Very through, explained everything in detail. They are not pushy to sell you something or anything you don’t need. Abraham was super helpful and kind. I will definitely be continuing using them for our AC work

  • Review 36 (2023-08-14 - Rating: 5)

    Mr. Reliable had a tech out to my home under an hour of calling for help! Craig arrived & delivered exceptional customer service, thoroughly explaining the process in determining the issue, the problem it self and the fix! I signed up for the membership & got me a discount on the initial costs & two free tune-ups a year!! I will definitely recommend Craig & this company to my friends and neighbors!!

  • Review 37 (2024-01-06 - Rating: 5)

    We would recommend Mr. Reliable Heating and Air to anyone! We had a great experience with our technician, Andy. He was professional, transparent, thorough and very good at his job. Where other companies have tried to upsell us, Andy identified the most cost effective solution to get our HVAC systems working. Andy also identified and repaired an issue with one of our furnaces that multiple other HVAC companies have not been able to solve. Mr. Reliables pricing and responsiveness was also excellent. Overall great customer experience!!

  • Review 38 (2024-05-08 - Rating: 5)

    Austin did an amazing job getting us back up and running when AC when out on 88 degree texas day. Repairs took 2 days but he stuck with it until job completed. Thanks so much!

  • Review 39 (2024-04-01 - Rating: 5)

    Our AC went out last minute and Abraham T. came out and he was able to quickly diagnose the issue. He was very knowledgeable and walked us through what occurred. We appreciate his efforts.

  • Review 40 (2023-01-12 - Rating: 5)

    I received exceptional service from this business when I needed my AC repaired in the Houston summer. Stefan was there as soon as possible and diagnosed the problem in a short while. My AC was fixed the same day and he also walked me through how to maintain it. The rate they offered was very competitive and he made a really bad situation have a happy ending. I cannot recommend this company enough. They also have follow ups and will make sure your system remains in good condition. Thank you so much for always doing such a great job!

  • Review 41 (2024-03-01 - Rating: 5)

    Abraham was great! He checked my systems and gave me some tips for maintaining and saving some money on upkeep and energy usage. Polite and respectful! Definitely recommend!

  • Review 42 (2024-05-08 - Rating: 5)

    Daniel came out from Mr Reliable today and repaired my A/C for 289 dollars after I was quoted 8500 dollars from the Valentine that does the folksy commercials on TV.. I also bought the 99 dollar membership fee because I want them for my AC and heating company forever!!!!!

  • Review 43 (2023-02-05 - Rating: 5)

    David did a great job from estimating to project completion. He even had the installation team come back out to make improvements to the installation upon his inspection, ensuring the job was done properly. Mr. Reliable is now my new HVAC service company. Great service and quality work!

  • Review 44 (2023-09-26 - Rating: 5)

    I recently got my HVAC serviced by Daniel Romero, and it was awesome! Hes a total pro, arrived on time, and super chill to work with. He explained everything well and got the job done quickly. My AC is running again now. Thumbs up for Daniel Romero – highly recommend!

  • Review 45 (2023-08-29 - Rating: 5)

    Whew! Spun the wheel and got lucky with these guys. Andy is FANTASTIC. We did not feel like we were being taken advantage of. Yes, a new compressor is expensive, but these guys knew what they were doing. Found that compressor blew out due to a lightning strike next door. Added a surge protector and did not push us into anything.Glad we found Mr Reliable. Highly recommended!

  • Review 46 (2023-08-14 - Rating: 5)

    Our AC stopped cooling & they were able to send a technician within 40 mins of my call. We have a newborn at home so their promptness meant the world to us! Thank you, Stefan and Team!(Oh and once the tech is on their way, you can track them to see their ETA. So cool!)

  • Review 47 (2025-02-18 - Rating: 5)

    Very reliable technician I felt no pressure. He did his job. I will recommend this company to my friends. Thank you very much.

  • Review 48 (2024-08-17 - Rating: 5)

    Mr. Reliable was prompt, efficient, and very knowledgeable. They were able to provide service at a very reasonable rate!

  • Review 49 (2023-06-17 - Rating: 5)

    Daniel was absolutely a joy to work with! Very professional, personable and knowledgeable! I learned quite a bit from him as well. He inspected the unit inside and out, diagnosed the problem within 10 mins. He thoroughly explained what the problem was. Within 20-30 mins the problem was fixed and we had A/C!I also took advantage of their maintenance program. I feel so much better knowing that the company will be keeping up with that!I also want to recognize Mike. He is the first person I talked to when I called, exceptional customer service on his end.Thank you again Daniel for coming out in this emergent situation.Absolutely grateful,Hope Hippel

  • Review 50 (2023-03-16 - Rating: 5)

    Great experience with Drew, Stefan, and his install crew! Very communicative, efficient, knowledgeable, and flexible with my work schedule!We replaced our old metal ducts with new ducts, added an air purifier, and a 14 inch filter up in the attic and we noticed a HUGEE difference in air quality. No more dog smell! Thank y’all so much again, referring y’all to everyone in the neighborhood!

  • Review 51 (2023-05-19 - Rating: 5)

    There is a reason why this is business is 5/5. Drew took the time to do a load calc on my home. He was knowledgeable, respectful, and straightforward. I never felt like he was in a rush trying to sell me something. Overall this was a positive experience. You cannot go wrong hiring Mr. Reliable.

  • Review 52 (2022-11-18 - Rating: 5)

    I’ve been study for a week without heat, in the middle of winter. It was hell, I called the company and they sent me Stephan, the guy is the best! He came fixed my A/C and heat and stayed longer and really explained everything to me. I really felt like a true guest not a customer when it comes to working with him. I’m def asking for his personally any time and recommending to all my family & friends

  • Review 53 (2023-10-27 - Rating: 5)

    Old school customer service at its best...Your tech was great!!! Big 👍👍👍👍to Abraham. He was friendly, knowledgeable and thorough. We will be using your company and this tech for ANY future services we may need. Thank you!

  • Review 54 (2022-08-12 - Rating: 5)

    David was great - he showed up quickly and had our AC fixed in minutes. He explained what was wrong and also inspected the entire system for other issues. Would definitely recommend Mr Reliable to anyone looking for HVAC service.

  • Review 55 (2023-05-03 - Rating: 5)

    Stefan showed to be professional, knowledgeable y very pleasant. He would thoroughly explain his findings and freely share his knowledge. No hard selling at all. He made a few recommendations and issued quotes. Very pleasantly impressed by this provider.

  • Review 56 (2022-12-05 - Rating: 5)

    Best AC repair company I have ever dealt with. Our tech, Kylan, is amazing. Friendly, knowledgeable, and professional. Kylan made sure we understood what he was doing and why. Complete transparency with their excellent service. Their White Glove Service is a must-have for AC checkups and maintenance. Dont look anywhere else for help with your AC issues. You will not regret using Mr. Reliable.

  • Review 57 (2023-03-10 - Rating: 5)

    Stefan is a very knowledgeable and very professional. He takes time to clearly explain the issues I was having with my unit. I’m very pleased with his service. I will recommend him to everyone in my family and friends.

  • Review 58 (2023-05-04 - Rating: 5)

    Omg they were on time... I was looking for him and he was already here.. they cared answered alllll of our questions!! Drew came after finding out that we needed an entire system... He came after hours after our decision the workers were here for 9am the next day worked didnt bother us and we are cool now!! I recommend them to the entire 🌎 these people care and they are honest. THEY made my stressful situation very stress free

  • Review 59 (2022-08-07 - Rating: 5)

    Our AC just stop working mid day. It had got up to 83 degrees in our home. I called and a technician was sent within 2 hrs. The technician that came name was David. He was on time and very informative with what needed to be done. The price was great as well! If we ever have any more problems I will definitely contact this company to help again. Great people and great service!

  • Review 60 (2022-09-26 - Rating: 5)

    David was very professional let me know he had been doing HVAC work for over 11 years. He quickly diagnosed my issue and was able to fix the problem during his initial service visit. Will definitely use his service in the future should the need arise.

  • Review 61 (2024-01-30 - Rating: 5)

    Abraham was wonderful and extremely knowledgeable! He was so easy to talk with and friendly. Informed me of all that needed to be done in a way I could understand!!!

  • Review 62 (2022-11-21 - Rating: 5)

    David Rostran came out to us on a Saturday which was very helpful. He talked me through the problem with my heater to make sure it wasn’t a simple fix - and when it wasn’t, he turned up, and fixed our issue within minutes. The whole experience was professional, cordial and effective. Highly recommended service. Thank you

  • Review 63 (2022-01-17 - Rating: 5)

    The Best A/C Repair company in Houston, honest, very professional and knowledge. My AC stopped working over the weekend. I had contacted 2 companies and was frustrated after both companies had given me an overestimated repair quote. I was referred Mr. Reliable Heating & Air by a co-worker and reached out to them. They arrived on time and the technician quickly identified problem & solved it quickly. I didn’t spend thousands of dollars as the previous technicians quoted me. Mr. Reliable Heating is Highly recommended air-conditioning repair company with integrity! Thank you!

  • Review 64 (2024-05-24 - Rating: 5)

    Andy did a wonderful job. On time and professionally dressed. Diagnosed our problem and serviced it. Great job and very honest

  • Review 65 (2022-08-15 - Rating: 5)

    My family had our whole AC system fail us this past Saturday morning and we stumbled upon Mr. Reliables contact information. Called and one of their associates came out to our house 3 hours later, diagnosed the issue (ended up needing a whole new condenser and coil system) and came out Monday morning at 9am to completely replace and fix the problem at 12pm.The whole crew was a pleasure to deal with - professional, courteous, and knowledgable. I feel like the pricing for the AC unit and coils plus labor and supplies were not price gouged either. Plus we now have a 10 year warranty on our AC which gives us peace.Couldnt go wrong with this company! Very happy customers.

  • Review 66 (2023-05-19 - Rating: 5)

    Andy came to check my unit outside very thoroughly after diagnosing there was no problem outside. He then came inside to check that everything was okay inside freon levels,cooling in the attic Everything was OK and said to change a filter other than that it was ok. quick and consice work from him thank you so much!

  • Review 67 (2024-02-05 - Rating: 5)

    Abraham was great! Friendly, honest and reliable. Came out on Weekends, diagnosed the problems, came back with parts the next day to make repair!

  • Review 68 (2022-05-24 - Rating: 5)

    Had a small issue, the following day the owner Mr. Drew reached out in concern not only did he resolve my issue but he went above and beyond to make sure I was beyond satisfied. It’s very rare a company will reach out to resolve any issue but Mr. Drew did not hesitate. Customer Service hands down was more than a five star, I give it a complete 10! I recommend this business because I know they will go above and beyond to make sure the customer is satisfied.

  • Review 69 (2022-05-24 - Rating: 5)

    Stefan Lewis did a great job coming out, and immediately able to solve our problem. He took great care in explaining the different parts, and questions I had for him. I will be scheduling my next service with them in the future.

  • Review 70 (2022-08-19 - Rating: 5)

    Was a wonderful experience, during this stressful time...(air conditioning problem). Stefan has excellent people skills, made us feel very comfortable during his visit. Prices very fair, would recommend to all my neighbors.

  • Review 71 (2023-06-11 - Rating: 4)

    Very professional and on time however prices are very expensive. Charged me 450 to change AC capacitor which is a bit expensive considering it took only 10 minutes, and the part itself is cheap. I would use them again for emergencies as they are reliable, quick and professional

  • Review 72 (2022-07-11 - Rating: 5)

    I couldnt ask for a better repair experience. Our technician was David and he was here, on time, ready to go with information. I know my houses equipment better, I know what to expect from the equipment in a few years, and and Ill be using this company exclusively for future maintenance and/or projects in the house. Easily five stars.

  • Review 73 (2023-08-17 - Rating: 5)

    Good in a bad situation. I called around to about 5 different companies to check availability and this was the only one able to come tonight at around 8:00 PM.Daniel Romero was professional, quick, and enjoyable to talk to. I couldn’t be more appreciative of him coming out tonight. PS: we’re in an excessive heat warning right now

  • Review 74 (2022-05-27 - Rating: 5)

    Stefan showed up on time for our service call, and once complete, he spent some additional time educating us on possible fixes in the future regarding our ductwork. He didnt try to upsell us on anything and left it up to us on what we wanted to add to our system. Thats not very common and I really appreciate it. We were very happy with the service, and well definitely be using them in the future.

  • Review 75 (2023-08-10 - Rating: 5)

    Andy was fantastic! He was here in 1 hour, explained the problem clearly and charged much less than we thought it could be. We signed up for a membership and will use this company for years to come!

  • Review 76 (2022-03-24 - Rating: 5)

    Drew and his crew, Joe and Joe, and Jake are very reliable just as the name says. Mr. Reliables responsiveness is unmatched to other companies I have dealt with. They installed a new heating and air system; made recommendations on what I should purchase. Overall I am pleased with the service I was provided. Joe even bought my doggie some treats so now if they come by my dog is looking for treats :-). Very personalized service. So if you are looking for HVAC Services choose Mr. Reliable, they will not disappoint!

  • Review 77 (2022-05-17 - Rating: 5)

    Stephan was very professional and prompt. Fixed my A/C quickly and made sure it was working properly before leaving. I will definitely use them again. If youre looking for an elite team of professionals to fix your A/C, Mr. Reliable is the one you need to call. Thank you again Stephan for ensuring our comfort in this Texas heat. Make sure you go to their website and check them out.

  • Review 78 (2022-11-21 - Rating: 5)

    David came out to fix our heater and did so within seconds. He was professional and cordial with the appropriate PPE equipment - and in the end, he educated us on best practices for maintenance. Thanks David and it was pleasure to meet you.

  • Review 79 (2022-01-16 - Rating: 5)

    This team knocks it out of the park when it comes to customer service and reliability. Drew, the owner, takes his own time and gets involved on your call if you have any concerns at all. But both Joes and Jake are so intent on getting the job done right and are so sociable that I had felt like I’m not just another customer. Thankful to have found them.

  • Review 80 (2023-06-10 - Rating: 5)

    I used Mr. Reliable to repair a coil leak. They were extremely professional and detailed, which I can greatly appreciate. I would definitely recommend them to anyone needing HVAC services.

  • Review 81 (2022-08-17 - Rating: 5)

    My family and I have been in touch with Drew multiple times during this extremely hot summer in katy, TX. Like the name says, very reliable as well as prompt. Drew took the time to explain to us the many different unit types and even helped us get a better idea of pricing. Best of all was the fact that window units were offered to us so we could sleep thru the night. Would definitely recommend them to anyone.

  • Review 82 (2022-08-12 - Rating: 5)

    Install team was on time. A plus for me. Got the job done in only 1 hour. I was expecting at least 2 hours. Would recommend this company to anyone. Also a very fair price for the work done.

  • Review 83 (2022-05-31 - Rating: 5)

    Very professional and prompt. Kept me notified on ETA. Answered all questions and gave great recommendations. Mr. Lewis has a great amount of experience, excellent service, and thankful for his help to get us back to being cool!

  • Review 84 (2023-06-16 - Rating: 5)

    Mr. Lewis was great! He came right on in and quickly found the problem! Fixed it and was gone in less than 30 mins! Will definitely request him if ever needed again!

  • Review 85 (2022-06-28 - Rating: 5)

    David R. Installed a new thermostat quickly and efficiently, and was very professional and helpful in explaining how the new unit worked. And he provided much appreciated customer service skills.

  • Review 86 (2022-11-03 - Rating: 5)

    Stefan came to service my property. He was on time, thorough, patient, and willing to answer many of my questions so I could make an informed decision. Definitely would recommend.

  • Review 87 (2023-07-05 - Rating: 5)

    Stefan was thorough and efficient. Zeroed in on the needed repair. Cleaned out P trap, drained line, and sprayed solution to delay algae coming back. Thank you so much.

  • Review 88 (2022-05-04 - Rating: 5)

    Drew, Joe and their team went above and beyond our expectation. It went from just a visit to inspect our system to installing a new AC system. They got the job profesionally done and didnt waste no time. Do not hesitate to deal with them. 100% satisfaction. THANK YOU.

  • Review 89 (2023-10-17 - Rating: 5)

    My tech help me to find a gas leak that I thought was in my kitchen. He checked around the hot water tank in the garage and actually spotted a pipe that was leaking water. He also found the gas leak in my kitchen. He was very helpful.

  • Review 90 (2024-06-14 - Rating: 5)

    Andy Imler has helped us several times with our A/C needs and is always friendly, professional and responsive.

  • Review 91 (2024-06-05 - Rating: 5)

    Daniel was very professional, hard working, and very detailed in his craft. Highly recommend.

  • Review 92 (2024-05-05 - Rating: 5)

    Great overall experience . Found them on Lonestar dads. We Will do business again with them and recommend to friends and familyThank you for the help

  • Review 93 (2024-04-25 - Rating: 5)

    Stefan is super knowledgeable and took the time to make sure we checked everything and I understood properly. Would recommend to anyone.

  • Review 94 (2022-09-18 - Rating: 5)

    I can’t say enough about Mr. Reliable Heating and Air. David was knowledgeable and was able to fix our issue fast! Their prices were reasonable as well. Overall, we’re very satisfied.

  • Review 95 (2022-06-01 - Rating: 5)

    Showed up on time, performed their work in a timely manner as they said they would and then cleaned up after themselves. All was done as they said it would be and they even fixed items that had not been done correctly before. They did even more than promised and on time. Thank you for exceeding your estimation of services!

  • Review 96 (2022-06-12 - Rating: 5)

    David, Joe and Drew all went above and beyond to help us! David and Joe both did a great job explaining the issues and possible solutions to us! Very friendly folks with great customer service! Definitely would recommend!

  • Review 97 (2022-08-02 - Rating: 5)

    Just what was needed. He came in and took five minutes to fix the problem. My home warranty company was asking for a week to fix the problem. I could not do that in this Texas heat. They were out in 1 1/2 hours and the air was on one hour after that. Thank you for your fast service.

  • Review 98 (2023-07-28 - Rating: 5)

    Had another wonderful experience with Mr. Reliable Heating and Air. Craig took care of my leaking ac unit with so much thought and care. He answered all of my questions and did an excellent job!

  • Review 99 (2023-03-03 - Rating: 5)

    David was fantastic! Very knowledgeable and friendly. The repairs were completed the very next day. Would highly recommend to anyone looking for assistance with HVAC & A/C.

  • Review 100 (2022-06-05 - Rating: 5)

    I called these guys on Friday evening because our air went out in the middle of the summer and they were there the next morning installing our new outdoor unit. They were very responsive, talked us through the entire process and could not have been nicer!Highly recommend!

  • Review 101 (2023-11-14 - Rating: 5)

    If you ever need exceptional HVAC service, ask for Andy! Super helpful, knowledgeable and simply kind.

  • Review 102 (2024-06-03 - Rating: 5)

    Gave excellent service during the visit. Will be working with him again soon! I recommend him 5 stars

  • Review 103 (2022-08-15 - Rating: 5)

    Mr Lewis came in took a quick examination of the issue and knew exactly what the problem was. Very knowledgeable, on time, explain the problem, fix it within a hour and gave details on what we need to do/get so this will not happen in the future! Thanks Mr Lewis, I highly recommend him

  • Review 104 (2023-09-01 - Rating: 5)

    They helped me in a pinch. Stefan showed up on time. Very professional and competent. He worked quickly. Thanks!

  • Review 105 (2022-07-13 - Rating: 4)

    Stefans professionalism and ability to explain the problem were exceptional. 5 stars... Problem was the scope of work and quote for job were considerably higher than I had originally anticipated.

  • Review 106 (2022-12-09 - Rating: 5)

    HVAC was not working so David came to take a look. No major works done but he was very patients and answered all my questions. Would definitely use services again in future.

  • Review 107 (2023-01-03 - Rating: 5)

    I called for a diagnostic of my ac system. Kylin, the technician came out & gave me a detailed description of the repairs I needed as I had many questions. Two words, honesty & integrity!

  • Review 108 (2024-05-14 - Rating: 5)

    Excellent service. On time arrival, quick diagnosis and action to remedy the situation. Really appreciate the professional service.

  • Review 109 (2022-06-25 - Rating: 5)

    Extremely professional, great work, very satisfied with our new A/C units at such a reasonable price. Our house cools off so much better than ever before.

  • Review 110 (2023-02-03 - Rating: 5)

    David was great with showing everyone what was causing the water noise issue, turned out to be a simple fix!!! Enjoyed David’s company and taking care of me today!

  • Review 111 (2022-07-09 - Rating: 5)

    David was very informative and helpful. He gave me history on my AC unit and let me know ways to protect it and keep it working. Thanks again David!

  • Review 112 (2022-07-29 - Rating: 5)

    Stefan was ver professional, polite and did a great job tuning our A/C system. It is a pleasure to have someone who knows the A/C systems.

  • Review 113 (2022-10-04 - Rating: 5)

    He was kind, knowledgeable, professional and easy to work with! We loved him! Very quick and great price!

  • Review 114 (2023-06-11 - Rating: 5)

    Andy did a great job. Was timely and effective in fixing the problem. Saved us from 100 degree weather on a Sunday!

  • Review 115 (2022-03-27 - Rating: 5)

    Ronnie was awesome. He showed me everything he was doing and explained to me what we are looking for in a good working system. Amazing integrity company!

  • Review 116 (2024-04-20 - Rating: 5)

    Very professional team. Stephen explain everything clear and give me a solution por my AC system.

  • Review 117 (2022-10-08 - Rating: 5)

    The tech David was professionally appearances and service was more the 5 star. The knowledge and money value was appreciated.

  • Review 118 (2022-09-27 - Rating: 5)

    This company is amazing from speaking with Michael to the Technician David! I would recommend them 100%! Their work and customer service is outstanding above and beyond!

  • Review 119 (2022-04-06 - Rating: 5)

    Absolutely the best choice I could have made. Very happy with the entire process. From start to finish super smooth and excellent.Mr Reliable is by far the best choice.

  • Review 120 (2023-03-06 - Rating: 5)

    Stefan was very professional and explained in detail what I need to have done including 30 year old duct work.

  • Review 121 (2022-05-23 - Rating: 5)

    Great service/maintenance call. Stefan was very professional and knowledgeable. I signed up for their yearly package immediately...👌🏽

  • Review 122 (2022-12-24 - Rating: 5)

    Very pleased with Mr. Reliable Heating & Air. Everyone I dealt with was professional, courteous and knowledgeable. Highly recommend this company!

  • Review 123 (2022-07-02 - Rating: 5)

    Very impressed with David knowledge of my zoned system, not only did I get my issue resolved, but I gained alot of knowledge on my system.

  • Review 124 (2024-05-12 - Rating: 5)

    Very professional timely manner and fair pricing. highly recommend

  • Review 125 (2023-06-09 - Rating: 5)

    Very friendly, and respectful. Andy was able to explain the issue and worked to make sure it was taken care of.

  • Review 126 (2022-09-08 - Rating: 5)

    Great work, efficient and fast. Very knowledgeable gentleman I would recommend him for my ac services anytime.

  • Review 127 (2024-06-01 - Rating: 5)

    Quick response and super fast service! Very reasonable price as well.

  • Review 128 (2023-03-10 - Rating: 5)

    My technician was so respectful and explained everything to where I understood. I ended up doing a service contract with the company.

  • Review 129 (2022-01-18 - Rating: 5)

    Great quality and dedicated to service. They were timely and friendly with no hassle to me. Highly recommend. Be sure to ask for Joe.

  • Review 130 (2023-04-20 - Rating: 5)

    Explained repairs very professionally and thoroughly. Upstairs unit was not cooling properly. The problem was found and fixed without issues.

  • Review 131 (2022-11-04 - Rating: 5)

    Great company - friendly and professional and fair and thorough. not much else you could ask for. call them first.

  • Review 132 (2023-06-03 - Rating: 5)

    Ac broke and in less than an hour daniel came Nad fixed it! Amazing guy and amazing service

  • Review 133 (2022-06-24 - Rating: 5)

    Very very awesome Joe is great , professional great at explaining everything in good detail . 100 💯 excellent just all around good experience thanks Joe.

  • Review 134 (2023-05-20 - Rating: 5)

    Andy was very professional and explained everything prior to doing the work.

  • Review 135 (2023-06-28 - Rating: 5)

    They did a quick service job when no else would take it on. Saved us from delaying a house closing.

  • Review 136 (2023-07-06 - Rating: 5)

    Stephan has been taking care of my A/C and heating unit and I couldn’t be happier.

  • Review 137 (2022-06-11 - Rating: 5)

    David was SO THOROUGH and explained EVERYTHING to US! Mr. Reliable was great!!!

  • Review 138 (2023-05-03 - Rating: 5)

    Our technician Mr. Stephan Lewis was knowledgeable and professional.

  • Review 139 (2022-06-26 - Rating: 5)

    Stefan is a top-notch Good Samaritan and a true professional.

  • Review 140 (2023-07-15 - Rating: 5)

    I was very satisfied with the service done , they are also very friendly, efficient and professional

  • Review 141 (2023-02-23 - Rating: 5)

    Very knowledgeable technician that explained everything very well. Will definitely continue to use them.

  • Review 142 (2022-08-01 - Rating: 5)

    Up front on what was needed and honest on cost, etc. Good work done here and will use again.

  • Review 143 (2022-07-01 - Rating: 5)

    David is very knowledgeable, informative, courteous and a pleasure to meet him.

  • Review 144 (2023-03-08 - Rating: 5)

    This was a great value in what a wonderful customer service quick on time and very knowledgeable highly recommend

  • Review 145 (2023-06-20 - Rating: 5)

    Stefan was the consummate professional and extremely knowledgeable.

  • Review 146 (2022-07-16 - Rating: 5)

    Great and quick very professional call if you ever need help he was very help and fast

  • Review 147 (2023-09-20 - Rating: 5)

    Fixed problem quickly. Air conditioner back to normal in about two hours

  • Review 148 (2022-05-28 - Rating: 5)

    Great service and very knowledgeable fixed my issue within minutes

  • Review 149 (2022-06-14 - Rating: 5)

    David Rostran: A+ , very good and professional.

  • Review 150 (2023-09-06 - Rating: 5)

    Awesome , very professional quality work

  • Review 151 (2023-08-23 - Rating: 5)

    Excellent customer service and good advice.

  • Review 152 (2023-08-02 - Rating: 5)

    Very good worker and professional.

  • Review 153 (2023-03-02 - Rating: 5)

    Wonderful price excellent work

  • Review 154 (2023-07-13 - Rating: 5)

    Awesome service, highly recommended!!

  • Review 155 (2023-02-28 - Rating: 5)

    Very good

  • Review 156 (2023-05-05 - Rating: 5)

    Very good from start to finish

  • Review 157 (2023-12-15 - Rating: 5)

    Fair, polite, and experienced.

  • Review 158 (2023-02-19 - Rating: 5)

    Kind, professional, educational, & efficient.

  • Review 159 (2023-02-27 - Rating: 5)

    Stefon is recommended highly

  • Review 160 (2024-05-22 - Rating: 5)

    Professional service!

  • Review 161 (2022-07-18 - Rating: 5)

    Owner is helpful and professional

  • Review 162 (2023-04-02 - Rating: 5)

    Good service

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