Metro Environmental Services in Houston

Review 1 (2017-11-07 - Rating: 5)
I have used Metro Environmental Services for numerous years. They have always demonstrated the highest integrity in the services they perform. Their employees are courteous ,helpful, clearly communicating what needs to be done or what they have done. The cost is fair and reasonable. I have been signed up for automatic services for years. This year they completely reworked my air conditioning ducts and vents. They also added 10 inches of insulation to my attic. Their work was of the highest quality. I highly recommend the company.

Review 2 (2017-11-11 - Rating: 5)
To say that Metro Environmental Services exceeds customer expectations is not fair. They are absolutely stellar. From my initial call to Christine I knew I was in truly caring and graceful hands. The appointment was made for the same day; actually just a 45 minute wait. The repair technician was Alfredo and there are no words that I can gather to express what a true professional he is. Do yourself a favor, shop no more. Just call them. Save yourself all the time researching HVAC repair. You will be blessed if you do. I most highly, honestly and without any question recommend Metro Environmental Services . Their charges are fair and reasonable. Be sure to ask for Alfredo. Whatever Metro Environmental Services is doing, how they train their customer service staff and or what their mission statement is, they are a company that is adding value to the cities they service, they most assuredly have a huge heart for people and they are a gift to the City of Lewisville, Texas.Thank you Christine. Thank you Alfredo.

Review 3 (2019-08-07 - Rating: 5)
We were fortunate that Home Depot sent Keith Zaha from Metro Environmental Services to us. We knew we needed a new HVAC and Keith made the process very easy. He explained the different systems and answered our questions so we understood our options. Once we made the decision to purchase a system the installation was done professionally and expeditiously by the Metro Environmental team. They were courteous and cleaned up behind themselves. A supervisor came out to see if we had any questions and Keith called to make sure we were completely satisfied. And we absolutely are!

Review 4 (2017-01-18 - Rating: 5)
Ive used Metro Environmental for the last year and it is a professional, caring company. I like details, and their techs have been great at explaining what their concerns are and how their recommendations will address, or prevent, issues. From office staff to invoicing, theyre so easy to work with! I highly recommend this company for your cooling/heating needs.

Review 5 (2019-10-11 - Rating: 5)
I would recommend Metro Environmental Services to my family and friends without hesitation. They are very professional and considerer, replacing the whole system it is not joke. it will take a lot of time an effort on their part and we are greatly appreciated for what they did. Thanks for you time and now I can enjoy my A/C again and hopefully lower bills.

Review 6 (2019-04-11 - Rating: 5)
The Metro Environmental team did an outstanding job on the installation of the Lennox HVAC system at my home. The entire process was handled smoothly, starting with the first call to the office with Emily who setup my appointment for the Comfort Advisor. Rashad did a great job in explaining the options available to me and which systems would be the best fit for my home. James led the installation crew and did a pre-installation walk through of my home the day before the install to make sure that everything would go as planned. On installation day the crew arrived on time and took care to protect my home with tarps on the floors. They executed flawlessly to remove the old equipment without damaging anything and get the new equipment in place and running. I cant thank Mo, Norris, Chris, Eric, Daniel, and Jarrod enough for their stellar work. I would highly recommend the Metro Environmental Services team for any of your HVAC needs.

Review 7 (2018-06-23 - Rating: 5)
MES replaced both of our HVAC systems (2-ton & 4-ton) with new high efficiency Lennox systems. The process was professional with great customer service throughout. Alfieri Castro was our MES sales representative and was available and involved throughout the process. The installation team was professional removing the existing equipment and installing the new Lennox systems.The Lennox systems are running well, leaving the house very comfortable in the early TX heat (100+ in June).

Review 8 (2020-03-06 - Rating: 5)
Wow!!!! Clark was amazing, he explained the problems of my A/C unit perfectly. As someone who does not know how exactly the A/C works, I feel like I can explain this to anyone! Clark was very professional, I would not hesitate to recommend him.

Review 9 (2016-06-05 - Rating: 5)
Great service and quality products, I would recommend Metro Environmental Services to my family, friends and customers. They are very thorough and also take the time to explain everything they find and do.

Review 10 (2016-04-16 - Rating: 5)
Metro is locally owned and does an excellent job. I highly recommend them for new AC units and for service and maintenance!

Review 11 (2016-05-10 - Rating: 5)
I have been using Metro Environmental Services for several years and I am very pleased with their service and professionalism.

Review 12 (2016-04-28 - Rating: 5)
Very happy with this company - they do excellent work and we have used them ever since they were recommended by a friend three years ago.

Review 13 (2020-01-08 - Rating: 5)
Moe and Jose were very professional and knowledgeable., They did an excellent job.

Review 14 (2016-03-30 - Rating: 5)
My experience with Metro has always been excellent.

Review 15 (2018-08-29 - Rating: 5)
Metro Environmental made every effort to ensure our satisfaction with our new HVAC system. We love it! We would recommend Metro Environmental to everyone.

Review 16 (2016-06-22 - Rating: 5)
We have finally found a company that is easy to work with, does an excellent job and takes pains to keep your house the way they found it.

Metro Environmental Services