Malek Service Company

Located in Houston, Texas

Address: 10464 SH 30, College Station, TX 77845, United States

Phone: +1 979-446-0296

Rating: 4.7

Services

Online estimates
On-site services
Language assistance
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Gender-neutral toilets
LGBTQ+ friendly
Credit cards
Credit cards

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-09 - Rating: 5)
I recently had a heating system check-up from Michael with Malek Services and I couldn’t be more impressed! Michael was professional, thorough, and took the time to explain everything in detail. They checked all components of my system, cleaned key parts, and even offered helpful tips for maintaining optimal performance. The service was fast, efficient, and reasonably priced. I now feel confident that my heating system is running smoothly and safely. Highly recommend Malek Services for anyone needing a heating check-up!

Review 2 (2025-01-11 - Rating: 5)
Fantastic customer service, prompt response! We called Malek after hours due to no air flow in our home and Riley arrived within two hours. He was able to give a diagnosis shortly after and let us know that although they did not have the part needed in stock, it would be ordered the next day. To our surprise, we received a call before the end of business hours the next day saying an employee had driven to Houston to pick up the part needed so our unit could be fixed! We were beyond grateful for this level of concern and customer service!

Review 3 (2024-10-11 - Rating: 5)
Very experienced - all-inclusive service on getting our Generator installed! Handled from beginning to end by professionals, and office staff were super-helpful on my (challenging) install as well!

Review 4 (2025-02-27 - Rating: 5)
Perfect service! They called ahead of arrival, arrived on time, informed me clearly of the work done, offered service plans clearly and politely. Very pleasant experience. Emmanuel was great.

Review 5 (2025-01-21 - Rating: 5)
Great responsiveness when I cold called and needed a maintenance visit. I was scheduled within a few days. Our technician, Eric Vasquez, was incredibly informative and helped walk me through the big items I needed to know as a first-time generator owner. Ended up signing up for the annual maintenance program and probably wouldnt have done it if it wasnt for him.

Review 6 (2024-12-13 - Rating: 5)
I would give a solid 10 gold stars if possible because I didn’t notice the heater wasn’t working until 7pm on the coldest night of the year and the house was freezing - Malek answered the after hours call and promptly dispatched a tech. Fred was extremely kind when greeted by our rambunctious dog, thoroughly checked our system and had us running in no time. Did it cost a million dollars? Try $0. This company has a brilliant service program and exceptional team.

Review 7 (2025-02-05 - Rating: 5)
Riley is not only an outstanding technician, but a subject matter expert and educator as well. He listened to my concerns and addressed them all in detail in a way that I could easily understand. He attended to my issues and suggested improvements for the health of my family. You are very lucky to have this young man in your employment.

Review 8 (2024-12-29 - Rating: 5)
It was not the first time I used Malek Service, but it was the first time Doug Walked serviced my home. Doug was very thorough, knowledgeable, professional and explained things that were understandable. I would welcome him into my home again. Great job!

Review 9 (2025-02-26 - Rating: 5)
Everett, Franks did an outstanding job on my service call. He was very professional and a very polite young man. Hope Everett is my service man every time I need service.Justin did a great job on our annual maintenance on the plumbing side. I would recommend him anytime to anybody.Justin came back out to our place and explained the various options we have concerning our plumbing. Again, Justin was very professional and thorough. He made our options easy to understand. He has been very patient with us as we make the decision on which option we will choose.Chris Koym came out for my bi-annual AC checkup. He was very professional, thorough and courteous. He took care of a few minor items. He explained everything to me. I am very happy with the service I get from Malek.

Review 10 (2025-02-10 - Rating: 5)
Chris was very personable. He answered my questions and walked me through everything. He offered to change my filter for me and made suggestions as to what I could improve with our system. Even my cats and dog thought he was great!

Review 11 (2025-02-19 - Rating: 5)
Chris was very polite and professional. He problem solved an issue with filters I experienced and explained in easy to understand solutions. Chris made sure all my needs were met.

Review 12 (2025-01-24 - Rating: 5)
Chris did a great job in getting my heater working properly. He was punctual and professional. Couldnt ask for a better Tech. He will be coming out again to replace a part that is needed. Thank you.

Review 13 (2025-02-10 - Rating: 5)
Jimmy Vazquez was very friendly and professional he came in right away and figured out my issue was a wiring issue that was setup incorrectly. He rewired the AC/Heating unit as electric and checked to make sure it would come on and off while using the heating and cooling method automatically. Currently my system seems to be running properly. Thank you Mr Vasquez for your fast and professional and knowledgeable work.

Review 14 (2024-12-30 - Rating: 5)
The service was completed and our toilet was workings within an hour of the phone call. Ethan was wonderful! Fast, respectful, efficient and great customer service! Would highly recommend!

Review 15 (2025-02-15 - Rating: 5)
Gauge quickly pinpointed a small issue I was having (air conditioner not cooling). He was nice, professional and he even smiled. He put in a request and had a tech here within an hour. Now that’s customer service!

Review 16 (2024-12-04 - Rating: 5)
I’m remodeling a condominium in Bryan Texas and I hired Malek to build and install new ductwork. They did an excellent job. I’ve just spoken to their office manager and she arranged an appointment with the same technician. I’m looking forward to working with him again. Malek is interested in my needs and treats me like I’m a major account, which I’m not by a long shot. I appreciate that!

Review 17 (2024-12-11 - Rating: 5)
Ethan with Malek is the absolute GOAT🐐💯 Called him after hours in need of a pex line repair and he didnt hesitate to come help us out. Impeccable customer service and top notch craftsmanship. Would recommend him to anyone I know and be sure theyre in the best hands possible.

Review 18 (2025-02-28 - Rating: 5)
These people are the best. Chris was the tech that came to our home and he was very professional and very polite. Every tech that has come to our home have been amazing. You can’t go wrong with Malek!

Review 19 (2024-11-11 - Rating: 5)
Courteous and professional he did a great job and made sure everything was running as it should be. Would have him out again anytime thank you Malek Air conditioning for doing a great job. And hiring great people

Review 20 (2025-01-12 - Rating: 5)
Ricardo Cruz exceeded my expectations! The drain was unclogged in a matter of minutes. Professional and efficient! Malek Service Company will continue to have my business!!

Review 21 (2024-10-31 - Rating: 5)
Michael is always friendly and most knowledgeable about our a/c units. This is his third visit here so the dogs like him, too. Highly recommend Malek for all heating and a/c needs. We called and they were here the next day. Thanks, Michael and Malek.

Review 22 (2025-02-08 - Rating: 5)
Michael was friendly, knowledgeable, explained the problem in detail and answered all questions. He is a credit to your company and explains why Malek has such a high rating if their other reps are like Michael.

Review 23 (2025-01-03 - Rating: 5)
Malek was amazing they went above and beyond. Called them this morning and they were out shortly after to help us! The two gentleman were highly professional and knowledgeable!!!

Review 24 (2024-12-19 - Rating: 5)
Gauge came out to give us an estimate for HVAC replacement in our home. He was very informational and even came back to explain again to my husband who was at work at the time later in the evening. Appreciated all the follow up calls!

Review 25 (2024-08-20 - Rating: 5)
Ricardo was absolutely wonderful! Ive never have had a positive experience with any vendor before. He wasnt pushy and was so patient and made sure we understood the process and the service that was recommended.Did I mention he was at my tenants property within 3hrs of calling on a Saturday!If I could give 10 stars I would!

Review 26 (2025-01-05 - Rating: 5)
Ethan was professional and quick to give me an estimate. I had been stressed all day and he made me feel at ease by the time he left. Thank you!

Review 27 (2024-10-03 - Rating: 5)
Everett did a fine job inspecting our HVAC home system and the mini split in our “camp”. He was very polite and professional. We have always been pleased with the quality of service we receive from Malek.

Review 28 (2024-09-10 - Rating: 5)
Excellent customer service, technician was friendly and easy to talk to. Also they were extremely quick to deal with the emergency situation I had. Would highly recommend Malek. Love their membership program.

Review 29 (2024-09-27 - Rating: 5)
I recently had the pleasure of having Ricardo install a new toilet, and let me tell you, he’s not just a plumber—hes a toilet whisperer! From the moment he arrived, he brought a great sense of humor and made what could have been a mundane experience downright entertaining.He walked in, took one look at my old toilet, and jokingly said it looked like it had seen better days—definitely a throne fit for a king who’d fallen on hard times! Ricardo worked quickly and efficiently, all while sharing hilarious anecdotes about his past plumbing adventures.By the time he was done, I was not only impressed with the installation but also laughing so hard that I almost forgot I was paying him! If you want top-notch plumbing with a side of comedy, Ricardo is your guy. My new toilet works like a dream!

Review 30 (2024-11-27 - Rating: 5)
Eric turned on the ceiling fan that no one else could! He was also very professional, thorough and friendly. Would def recommend Malek Service Co.

Review 31 (2024-10-23 - Rating: 5)
Josh did in impeccable job. He patiently diagnosed the issue with our plumbing and then didn’t stop until the job was done to perfection. We were impressed and so happy to have everything fixed!

Review 32 (2025-01-15 - Rating: 5)
Very professional. Got the job done quick, efficient, and most importantly, actually fixed the problem. Will definitely request Colton for any plumbing or HVAC issues n the future.

Review 33 (2024-12-08 - Rating: 5)
I’ve been in the HVAC and plumbing industry for 35 years. I have operated several companies and I’m an owner in two still. I would be happy to have the CSR or tech work at any of my operations. Best word to describe this team. Professional

Review 34 (2024-12-14 - Rating: 5)
Riley was very professional, knowledgeable, and understanding. He explained what was happening with our heater and why. We are such happy customers of Malek. 😁

Review 35 (2024-09-04 - Rating: 5)
Excellent service by Fred and Justin. They each surveyed the problems with our a/c and tankless hot water heater, updated us with diagnoses, photos and recommendations for repair. They were professional, polite and very well-trained. Highly recommend Malek.

Review 36 (2024-10-19 - Rating: 5)
Mr Jimmy Vasquez did the maintenance work on our heating unit. He also discovered a fire hazard in the attic - the dryer vent was not connected properly - dryer lint was all over in the attic. We appreciate his attentiveness.

Review 37 (2025-02-07 - Rating: 5)
Micheal Alvarado from Malek solved my AC problem in 20 minutes and provides a lot of useful suggestions. Highly recommended!

Review 38 (2024-12-23 - Rating: 5)
Clayton did an awesome job today! Great diagnostics and got us set up with a solution! Also, took pictures to have a warranty issue taken care of and referred to Nicole.Justin did an excellent job of determining the problem and arranging for it to be handled on Monday. Justin is a kind, caring young man!

Review 39 (2024-11-01 - Rating: 5)
Very polite. He was very thorough in his inspection and in explaining my sink issues.He answered all my questions. I’m very glad I call this company for my plumbing repairs.

Review 40 (2024-08-26 - Rating: 5)
Best service ever! I have used Malek services several times and they never disappoint. They are centered on customer service like no other company I have worked with before. And the level of expertise of their techs is remarkable. Overall, 5 stars on every level!

Review 41 (2025-01-21 - Rating: 5)
I was pleased with Fred. He was very thorough and did a great job explaining the problem that Im having with my furnace.

Review 42 (2024-10-18 - Rating: 5)
Very helpful and professional. Explained the problem, outlined repairs and told me what it would cost. While he was here he helped with another problem I had not discussed with dispatch. Great guy!

Review 43 (2025-02-10 - Rating: 5)
Michael Alvarado did a great job diagnosing my HVAC problem and gave the recommended fix on the spot.

Review 44 (2024-10-04 - Rating: 5)
Malek Services was a great company to deal with. Ethan arrived at our house and gave us an estimate that was detailed and easy to understand with no hidden fees.

Review 45 (2024-10-16 - Rating: 5)
Justin always does an amazing job. He breaks it dont and explains things to me that I might not understand the technical words for. At the same time he has great customer experience.

Review 46 (2024-09-19 - Rating: 5)
Drake has outstanding knowledge and is a pleasure to work with. He was very helpful and answered all my questions. I have peace of mind that my generator is in good hands. Thanks Malek.

Review 47 (2024-11-19 - Rating: 5)
Gauge was very informative and look for every option to help me get the service I needed. He was very friendly and a pleasant person to be around . I would highly recommend gauge I promise you wont be disappointed .

Review 48 (2024-09-09 - Rating: 5)
My Main need is servicing my 22KW whole house GENERAC. So far all 5 star reviews I see are for AC and plumbing, not a single one for Generators. I guess over all it was nice contacting them on the phone.

Review 49 (2024-12-03 - Rating: 5)
Gauge is knowledgeable, thorough, and personable, taking the time to fully explain a furnace problem and go through our options in correcting it. His attention to detail made us aware of a carbon monoxide leak which, undetected, might have led to a tragic situation. Felt very confident in both his honesty and his expertise.

Review 50 (2024-08-13 - Rating: 5)
Our ac needed service bad! Called Malek and they sent Preston out, he was very efficient and friendly. Preston explained everything to my mother and was very patient with her. Our unit needed replacing and they sent a crew out that day to install the new unit.Thank you Malek for the best service and technicians!!!

Review 51 (2025-02-28 - Rating: 5)
He was great, on time and provided information we asked for...Thanks for the heads up text...

Review 52 (2025-02-14 - Rating: 5)
Ethan did a great job for us. He took time to check out all our plumbing and was helpful explaining things along the way.

Review 53 (2024-08-16 - Rating: 5)
Michael came out for my service. Was very polite and respectful. Very honest. Told me what was wrong but didn’t have everything needed to complete the job but did what he could to get my ac going and someone is coming tomorrow to finish up. He even checked my other unit that wasn’t on the service request. Will use again if needed.

Review 54 (2024-10-18 - Rating: 5)
Eric was extremely professional and knowledgeable. He got the estimate back to me very quickly and was great with communicating with me.

Review 55 (2024-07-13 - Rating: 5)
I can’t say enough great things about Malek, HVAC and plumbing and generator company. Not only do they do at least all three services, but they are consummate professionals with incredible technical expertise. They respond immediately to phone calls and they had the most supportive and kind customer support I have seen in a company. The technicians are the best I’ve ever had. I trust them completely, and they were out immediately. The small annual fee covers routine evaluations of the systems and free appointments when problems arise. Pricing Is Not high and I was comfortable and trust them completely. I can’t say enough kind words about Travis, Amy, Stanley, Renee, Cooper, and others that I have lost track of names. Highly recommend this company.

Review 56 (2024-12-18 - Rating: 5)
Michael Alvarado was great! The A/C unit was gone through thoroughly. The problem was solved and the charge was reasonably fair! Would recommend!

Review 57 (2024-07-24 - Rating: 5)
We had a great recent experience with Michael Krause - he provided a very thorough explanation that helped us decide what work to perform. He was very professional and responsive to our request. We are extremely satisfied with the service provided by the entire Malek Team!

Review 58 (2024-11-02 - Rating: 5)
They will certainly solve your problem! You will, however, pay an absolute premium. Dont expect them to find the most cost effective solution to your problem. If you dont have nearly 600 dollars to unclog a kitchen sink, seek another provider. If money is a nonissue then they are a perfect option.

Review 59 (2024-12-03 - Rating: 5)
Chris K. With Malek was excellent. Extremely professional and nice. Explained everything and answered all questions.

Review 60 (2025-01-23 - Rating: 5)
Everyone at this company is very professional. They do their best for you. We are really happy with service.

Review 61 (2024-10-31 - Rating: 5)
Justin did a great job assessing the issues and provided me with several options! Great service! Highly recommend.

Review 62 (2025-01-22 - Rating: 5)
Clayton was knowledgeable, explained all available options, and worked hard to make sure we were taken care of!!

Review 63 (2024-09-12 - Rating: 5)
Clayton did an awesome job! He explained everything and carried out the task effectively. I love your team.

Review 64 (2024-08-18 - Rating: 5)
AC went out at some time during the day and didn’t notice till evening time. Called fairly late in the evening to have someone come out, Mr. Zepeda F. came in basically the middle of the night to get system working again. Super friendly and helpful, it seemed to not phase him one bit that it was the middle of the night. Fully explained what the issue was, how to monitor it, and what to look for. Mr. Zepeda and the night crew I dealt with definitely gave 5 star service and support

Review 65 (2024-07-31 - Rating: 5)
I have never had such knowledgeable and courteous air conditioning service performed by Fred Zepeda with Malek Service Company. This was an emergency service call and Fred treated the call as if we were lifelong customers. I look forward to becoming establishing a customer relationship with Fred and his time. Great job Malek Service Company for employing such a great employee as Fred Zepeda!!

Review 66 (2025-01-28 - Rating: 5)
The folks at Malek are always very helpful and professional. The tech’s, Fred in this case are very skilled and explain what they have don and observed. They provide options

Review 67 (2024-01-05 - Rating: 5)
Two nights ago, I had a burning smell coming from my AC vents and thought it was something major. Earlier this afternoon, it was addressed with reassurance, understanding, and efficiency. Shout out to Daniel Ray, the HVAC tech who helped me!!

Review 68 (2025-02-04 - Rating: 5)
Fred, Did a great job on his inspection was really thorough with everything he was great. Customer service made me feel at home and that he was taken care of doing a great inspection.

Review 69 (2024-07-19 - Rating: 5)
The person that came to my house was very respectful, explained in detail what needed to be done and why? He was able to get a person to come out today to complete the work I am very pleased with the service that I received. I would recommend this company to my family and friends

Review 70 (2024-12-03 - Rating: 5)
Justin was very thorough for our annual service check. We appreciate all that he did!

Review 71 (2024-11-20 - Rating: 4)
The service technician was thorough and honest with the inspection of my hvac. The 4 stars is their quotes for jobs are usually very pricey

Review 72 (2024-12-18 - Rating: 5)
Malek came out to my residence for our yearly electrical inspection. Emmanuel arrived on time and did a thorough inspection. He was insightful and courteous. Thank you

Review 73 (2025-02-27 - Rating: 5)
Riley does an excellent job! They are just the best.

Review 74 (2024-07-12 - Rating: 4)
Malek is a customer service based company who truly tries to serve their customers with the utmost integrity. I had a complaint, they were truly empathetic, and concerned with my happiness as their customer. A clerical error was made and they responded ten fold. Shout out to Veronica and Amy for truly leading the charge to make sure me and my family were taken care of.

Review 75 (2024-05-18 - Rating: 5)
Malek initially installed our AC in our new house and has been maintaining it for the past 5 years and has always done a great job. They are responsive, efficient and fix things correctly the first time! One thing I wish was different was we almost always have a different technician but have never had an issue with their knowledge, skill or professionalism. We will definitely continue to use Malek

Review 76 (2024-08-08 - Rating: 5)
Eric Vasquez and Jordan Pallas came to my home to provide me with an estimate for a Whole Home Back Up Generator. They looked over my property and answered all my questions. Both Eric and Jordan exceeded my expectations and I would recommend them to anyone interested in purchasing a Home Generator.

Review 77 (2024-08-01 - Rating: 5)
Preston from Malek Services came out in the middle of the night to fix my air conditioner. I cant think Grace and Preston enough for helping me through a very hot night with no a/c. They resolved my problem quickly and efficiently. Great job Malek!

Review 78 (2024-05-22 - Rating: 5)
Clayton was so professional and was more than happy to answer any questions we had during the visit. He was also extremely kind and polite and went over everything and with us in the fullest detail. I will be 100% recommending this business and Clayton personally to all my friends and family

Review 79 (2024-05-29 - Rating: 5)
I called at 6:00 pm tonight and Michael Alvarado came out within an hour. He fixed our ac and replaced our thermostat. He was absolutely amazing! He fixed our issues and was wonderful!Previously we had Barkers come out 2 times (big mistake) and they were awful. I should have called Malek’s the first go round. 10 out of 10 starts. Thank you so much Michael Alvarado! Your customer service was awesome!

Review 80 (2024-07-13 - Rating: 5)
Malek was wonderful. The service was immediate and they showed concern for my issue. Clayton and Colton were very helpful and fixed my water problem within the day as well as helped with getting a water mitigation service asap to prevent further damage. Thank you so much!

Review 81 (2024-07-04 - Rating: 5)
Absolutely phenomenal!!! I will never use another service for AC repair. I called 6 companies at 11 pm on July 3rd thinking there was no way someone could come out to fix our AC. Travis showed up within an hour and stayed until 3 am to fix the issue completely! Don’t look anywhere else. Epic experience!

Review 82 (2024-07-22 - Rating: 5)
David did a great job flushing my hot water heater this morning. Malek technicians are always so kind, courteous and their customer service is amazing. Kelli Isaacks Bryan, TX

Review 83 (2024-04-20 - Rating: 5)
Preston was professional and diligent with servicing my HVAC needs. Wasn’t rushing or hurried and took his time with diagnosing and explaining the issues and what my options were. I really appreciate the customer service provided by Malek through Preston and am now a proud member. 10/10 recommend!

Review 84 (2024-11-16 - Rating: 5)
Clayton represented Malek in a very professional manner. In addition to being very customer focused, he was very thorough in his inspection of the plumbing at our house as well as communicating his findings.

Review 85 (2024-08-15 - Rating: 5)
Mike Alvarado was very fast in finding our problem. Very professional in everything he done. He knew what he was doing. I would definitely use your services again!

Review 86 (2024-04-29 - Rating: 5)
We had Travis come out and check out our AC that wasnt working. He went above and beyond and was extremely knowledgable. He explained everything to us in detail and talked us through our options. We were debating on cancelling on our monthly membership with Malek since we werent sure of the value we were getting, but Travis service convinced us to stay with him! Highly recommend this company since they have such great technicians

Review 87 (2024-05-20 - Rating: 5)
We are in the process of moving and walked into our old house today to 77 degrees and no cold air. Texted them and heard back within 15 minutes. They were able to get us on the schedule for today and everyone we worked with was amazing! From walking me through a transferable year long service plan, to checking for warranty coverage, to texting me to let me know they were on the way. Everyone was pleasant helpfulAnd understanding how stressful and uncomfortable these issues are.Fred was our tech and he was so professional while still being personable. We had lots going on during move out and he was flexible and waited for me to call my husband before we made a decision and there was 0 pressure of extras needed. It was straight forward “here is the problem, this is what warranty covers, here’s your cost.” Once we agreed to do the work he immediately started in and said he would call my husband back if after that work was finished there was anything else that flagged as an issue. He’s still working in the heat but I’m sure the review will stay at 5 stars.

Review 88 (2025-01-07 - Rating: 5)
Everett was a true professional. Very informative and honest. Highly recommend!!!!

Review 89 (2024-10-13 - Rating: 5)
Michael Alvarado was very knowledgeable, patient and professional. He explained everything to me in simple terms.I would definitely recommend him to a friend.

Review 90 (2024-11-04 - Rating: 5)
Riley provided very thorough, knowledgeable, and friendly service for my A/C inspection.

Review 91 (2025-01-04 - Rating: 5)
I would highly recommend them again. Ethan was very knowledgeable. Thank y’all!

Review 92 (2024-04-23 - Rating: 5)
Drake did a fantastic job and went above and beyond. He went to Lowes to get a special light switch at my request and then efficiently made the repair. Drake also switched out a light bulb on a very high light fixture and really showed a can-do attitude. Very pleasant and professional!

Review 93 (2024-05-23 - Rating: 5)
Wonderful customer service (Amy) and a superb Technician, Preston. Within an hour of my initial call the technician was at my house. We went over any issues I may have and scheduled for service work to be completed the next day. Completely blown away! I was expecting to be scheduled a week out or so for service; boy I was wrong. Thank you Malek!

Review 94 (2024-01-20 - Rating: 5)
Malek is always there for us when we have needed them. Of course, both times we’ve called them it has been during ice storms, and each time they have come through for us and kept us warm. We recently had a service call with Daniel R and he was terrific. Very informative, friendly, and most important was super helpful. I really appreciated the extra information he provided to help us make an informed decision about the necessary repairs as well as how to keep our system running smoothly for the future. It was truly a no-pressure situation and I didn’t feel any judgment from him as far as our final decision for what to get repaired and what to save for later. They feel like a very trustworthy company, and it’s amazing that they are open 24/7. It’s hard to imagine calling anyone else the next time we have a concern about our HVAC system. Highly recommended.

Review 95 (2024-07-16 - Rating: 5)
Michael with Malek Services went out of his way to make sure my HVAC issue was delt with thoroughly and quickly. Malek and their customers are lucky to have the benefit of his excellent customer service.

Review 96 (2025-02-10 - Rating: 5)
Great guy just like the last one, got my house checked over and gave me the 411 on what i could do to make my house more ergonomic.

Review 97 (2025-01-31 - Rating: 5)
Maleks guys are knowledgeable, friendly and on time and stay off their phones. Always explain everything. Anuual with 2 visits a year for ac keeps everything running great.

Review 98 (2024-11-18 - Rating: 5)
Preston is very knowledgeable in solving the problems. He is very conscientious and caring about his customers. We appreciate his professionalism.

Review 99 (2024-07-31 - Rating: 5)
Clayton was great. Star Tex propane didn’t turn the gas back on after refilling the tank. Although they claimed to have run all the hot water we received error codes 11 and 12 on the tankless units. Multiple calls to star Tex didn’t help. Clayton came over and in about five mins recognized the issue fixed it tested all the water and other gas features and good to go.

Review 100 (2025-01-23 - Rating: 5)
Jonathon Easley showed concern for the satisfaction and quality of the work that was done for us . Thank you.

Review 101 (2024-10-14 - Rating: 5)
Very knowledgeable and helpful. Discussion about surge protector,we will get in future. Eric explained a lot to me.

Review 102 (2024-06-14 - Rating: 5)
They are very courteous and helpful. The technician showed up at the designated time. He took his time to diagnose the issue and inform me with pictures and videos of the issue. He was very courteous and informative on what was needed to rectify the issue. I will be continuing to use this company and inform friends and family to use them as well.

Review 103 (2024-05-24 - Rating: 5)
Happy he was quick to come out and help try and resolve the issue. Very professional and knowledgeable on what the problem was. We had a terrible couple of days of storms and he still was able to come and resolve the issue we had with our generator. He truly saved the day. We cant thank him enough!!!

Review 104 (2024-08-27 - Rating: 5)
Great service and my technician Fred was incredibly helpful and sweet. They came out on extremely short notice which i appreciated due to how hot it is! Thanks!

Review 105 (2024-05-08 - Rating: 5)
The Malek team has been punctual, responsive, and quick to assist with our AC needs. Everett, the technician that assisted, was professional and knowledgeable, worked quickly, and was very upfront and authentic. Great experience overall.

Review 106 (2024-05-28 - Rating: 5)
Drake was on time very professional and friendly. Found the problem quickly and it was something very simple and not costly. Very appreciated. Was really worried since this was my first time using this company. Will definitely recommend them to anyone that asks.

Review 107 (2024-07-22 - Rating: 5)
Our BnB AC unit stopped the morning before a 3:00 Guest ck in!I called Malek and they had Michael and a partner out within 3 hours. Although we needed a new unit he was able to get the old one running to hopefully run thru the guest’s 4 day stay. Kiddos!

Review 108 (2024-10-03 - Rating: 5)
Knowledgeable and polite service technician. Went right to the problem and fixed it quickly . Highly recommend Mike for great customer service

Review 109 (2024-11-18 - Rating: 5)
Justin did a throughout check of plumbing inside and outside of the house. Very courteous and professional.

Review 110 (2024-02-01 - Rating: 5)
The professionalism of the Malek Team Is unsurpassed. The technicians are meticulous in cleanliness, service, and knowledge. I have been a customer for nearly 15 years and have never been disappointed in their resolutions of repairs at my home both day and night. I was taught to get what you pay for, and if their pricing seems more than others no other company has stood by their product more than Malek. I appreciate the integrity of Taylor, Travis, Andy and Brody. I have recommended their services to many friends in need of plumbing, HVAC and generator installation.

Review 111 (2024-01-29 - Rating: 5)
We have had the technician Connor several times and he has been great at each visit. He is very knowledgeable and very personable. Malek has been great about communicating and reminding me of appointments. I highly recommend.

Review 112 (2024-03-01 - Rating: 5)
David was a fantastic technician and helped make sure we had every bit of information we needed so we could get our water heater replaced! Malek are truly one of a kind and I would recommend them to anyone looking for FAST, professional service in the B/CS area!

Review 113 (2025-02-28 - Rating: 5)
Very polite,respectful, explained everything in detail,provided professional options

Review 114 (2024-05-03 - Rating: 5)
David with Malek was incredibly knowledgable and helpful. The level of service and attention is getting better every year. I am impressed with the service provided today on my plumbing inspection. It reinforces the decision to keep my yearly maintenance service with Malek.

Review 115 (2024-05-29 - Rating: 5)
Needed my pilot relit the same day, called the number and immediately signed up for the membership and representative got me set up with a technician the same day. Was very fast and even explained to us throughly how it works and the cost for repairs and everything (if needed). Answered all my questions! Giving a 10/10 first time customer and so glad I decided to work with them. Ask for Colton S he’s greattttttt!

Review 116 (2024-04-25 - Rating: 5)
My first experience with Drake was pleasant and very informative. He was able to answer all my questions regarding Generac generators. The service was excellent and expeditious! Kudos to a well trained staff!

Review 117 (2024-09-25 - Rating: 5)
Travis is great. He is very thorough and knowledgeable. Always very helpful and understanding.

Review 118 (2024-12-06 - Rating: 5)
Everett Frank was very good to talk to and understand what I need to get done, He is very good explaining things I did know about and that really helped and a very nice young man.

Review 119 (2024-05-14 - Rating: 5)
Fred Zepeda with Malek Service Co. was professional, friendly, and worked hard to make sure that he understood the issues that we were having with our a/c unit. We are extremely satisfied with his work and will ask for him again if work is needed in the future.

Review 120 (2024-07-13 - Rating: 5)
The service of Malek is very professional. I was sent a picture of my technician when he was on the way. Drake was very kind, professional and efficient. Was given a quote within 15 minutes.

Review 121 (2024-05-31 - Rating: 5)
Jordon was very friendly and professional. He took the time to explain all the financial option that was best for us. He explain to us on what type of generator we needed for our home and we got a good understanding on how a generator works. 👍👍👍👍👍

Review 122 (2024-09-16 - Rating: 5)
Preston is always professional, personable and knowledgeable and we always feel he is doing his very best job for us as customers.

Review 123 (2024-02-21 - Rating: 5)
Really enjoying my continued service subscription with Malek Service Company. Every technician that has been out to my property has been professional, knowledgeable, and thorough. I get all of my questions answered and the service has been quick and efficiently executed. I really appreciate y’all.

Review 124 (2024-11-12 - Rating: 5)
Jimmy came over to check the furnace and he also made a few recommendations on the outside condensing unit for insulation purposes. Very informative , very polite and also very knowledgeable in his services. Followed up with me on his visit and showed me the actual performance of my compressor and informed me on my furnace of the checkpoints he performed and provided additional comments.

Review 125 (2025-02-13 - Rating: 4)
Our heating and A/C technician did a thorough job checking out our system throughout our house for our semi annual heating and A/C inspection.

Review 126 (2024-06-21 - Rating: 5)
Had them do some diagnostics of my HVAC system and was super happy with Mike A. and his knowledge of Carrier Infinity System.Beware of the Infinity I have nothing but problems on new unit. Multiple board failures, blower motor failures, etc. repairs required every year!Malek has done a good job on repairs but are very expensive!

Review 127 (2024-09-06 - Rating: 5)
Fred the technician was polite, efficient, and knowledgeable. He identified the problem and resolved the issue. Highly recommend.

Review 128 (2024-08-09 - Rating: 5)
Wow, I honestly have to say thank you for being transparent and honest with us. Hands down Preston is very knowledgeable in his field of work.Thank you The Lawrence family

Review 129 (2024-02-28 - Rating: 5)
Malek Services has been great to work with. Their Total Protection Plan has worked out perfectly. I do not even have to remember to schedule the maintenance visit. Other companies will make you call them to schedule the maintenance. This is an extra bonus especially with multiple properties to take care of.

Review 130 (2023-07-20 - Rating: 5)
The whole experience was excellent! The sales representative was very knowledgeable and professional. No pressure and several options for my needs. The installers were friendly, professional, accommodating and made sure they cleaned up everything that they worked with. I am very happy with Malek Service Company and highly recommend them to anyone that needs their services.

Review 131 (2025-02-04 - Rating: 5)
Fast friendly experts with competitive prices and great service.

Review 132 (2024-05-17 - Rating: 5)
We are looking to replace a/c unit. Preston came out & gave us estimates & explained the system to replace present system . Very patient with our questions & concerns. Very knowledgeable about his product.

Review 133 (2023-09-05 - Rating: 5)
We called Malek to come start up a generator that I purchased and installed with the help of my own contractors. The notified me when he was in route. Cole Bryant was the service tech that came out. He also contacted me personally. He was right on time. He went thorough process. He was very informative of what I needed to do as the owner and he got the unit up and running in no time. It could not have gone smoother.

Review 134 (2024-06-14 - Rating: 5)
Everett was so great! He was very patient explaining all of the details and answered all of my questions that I had! We are so pleased with all of the services.

Review 135 (2023-06-29 - Rating: 5)
This company really rocks! Our AC went out during the hottest days this year due to old age and our previous AC company would not come out until 5 days later. I called Malek and they sent out Travis the same day. Travis was super helpful and fixed the old unit temporarily until the new unit came 4 days later. The install crew was top notch and had our old unit out and the new one installed in just 4 hours. Travis even offered us a portable unit to carry us over in case it is getting too warm in between. Travis is super knowledgeable, very nice and professional. Thank you Malek Service Company and Travis for saving us! 🙏🙂

Review 136 (2025-01-08 - Rating: 5)
Fast friendly response to a failed blower in cold conditions. Got us up and running in no time!!

Review 137 (2024-08-27 - Rating: 5)
Thank you Justin Gonzalez for your thoroughness in checking all my plumbing including the hot water heater. He explained everything to me as to what he was doing and giving recommendations.

Review 138 (2024-08-07 - Rating: 5)
Drake with Maleks electric department has been by twice and has been polite and professional he will be doing a lighting installation soon and we know hell do an excellent job.

Review 139 (2024-07-30 - Rating: 5)
Our technician was Josh and he explained the best options for us to take with the plumbing issues. He was courteous, professional, friendly and knowledgeable of our problem. He was on time and we highly recommend him and Malek Company.

Review 140 (2024-01-02 - Rating: 5)
Ive been member of the Pickett/Malek service and maintenance plan for 8 years now ever since becoming a homeowner. They have consistently been very responsive and professional. Just last month Malek replaced the entire HVAC system in my home except for ducts. With an older home I knew the day was coming. Our technician, Travis, was incredibly insightful and took the time to line out all our options and walk us through his diagnosis process. Our conversation gave me confidence that I was putting my money in the right place and hiring the best team for the job. The installation was a breeze. Travis and his crew were in and out in about 3 hours. They were polite, efficient and respectful of my property. I plan to use Malek for HVAC and plumbing maintenance as long as I have property in Texas.

Review 141 (2024-09-05 - Rating: 5)
Extremely fast, polite, well organized, and very professional from the receptionist on the phone to the guys in the field. Highly recommended!

Review 142 (2024-05-24 - Rating: 5)
Over the past 24 years, I have been a satisfied Malek customer, for both homes I’ve owned! Overall, I have found their service-repair technicians to be knowledgeable, professional, and courteous. Everett came to the house for the first time today and he was no exception. He was very thorough, both in his work and making sure I understood the problem! I will be happy to have him work on the HVAC systems anytime!

Review 143 (2024-08-22 - Rating: 5)
I called Malek at 8:15 pm for an air conditioner issue and within 20 minutes we had a technician, Mike Alvarado, here fixing my air conditioner. Go Malek.

Review 144 (2023-03-23 - Rating: 4)
I used Malek for a toilet repair on a rental property we own. I signed up for the yearly service, but still got a bit of sticker shock after the cost of the repairs (on top of the yearly fee). HOWEVER, I spoke with Jordan at Malek and he was fantastic. He explained their pricing and their value they bring to long term customers. As a business owner, I appreciate their approach. But seeing as how this is for a rental property that we will likely not own long, I did not want to continue the yearly agreement. They refunded me the difference in the yearly fee and the trip charge, which was fantastic. While I do not have a contract with them, they were very professional in handling my situation. If my permanent residence were in B/CS, I would use them and recommend them.

Review 145 (2024-06-22 - Rating: 5)
Just completed a new home purchase HVAC inspection with Micheal Alvarado. He was great and explained everything to us - prompt and very polite. Thank you Malek Service Co.

Review 146 (2024-02-26 - Rating: 5)
David was quick in arriving and took the time to explain all my options after a huge water problem. He didnt make me feel rush to make a decision and even went an extra step to ensure we had some water to our house.

Review 147 (2025-02-08 - Rating: 5)
Outstanding work by MALEK’s HVAC Technician, Riley Mann. Highly knowledgeable, thorough and customer focused. Trust his recommendation.

Review 148 (2024-04-25 - Rating: 5)
Michael did a very through job of evaluating our HVAC. He was well I formed, punctual and over all professional in his work and appearance. I would recommend him without hesitation.

Review 149 (2023-08-12 - Rating: 5)
It is a terrible summer to have your A/C break, but Malek was efficient and were able to fix our unit quickly. Our technician came earlier than they said and in less than 24 hours when I called. He was thorough and explained what was wrong - even took pictures to show me. Great service!

Review 150 (2023-10-23 - Rating: 5)
Of course there is a water leak when I’m out of town. He was able to find the leak & get it fixed in good time. He coordinating with me out of state while me daughter was on-site. He did an excellent job for a reasonable price.

Review 151 (2024-11-08 - Rating: 5)
Was helpful and informative on questions about inspections by plumbers and city after plumbing modifications performed by Malek

Review 152 (2024-04-19 - Rating: 5)
I had an outside faucet that I had opened to a trickle preparing for an upcoming freeze, and I had never closed it. When I went to turn it off, I found that water was gushing out, as though someone had opened it all the way. I found I couldnt shut the flow off completely, it would still drip steadily.Calling Malek, I was greeted very courteously and given an ETA for a tech to arrive. Due to a sick pet and our Dr appointments, we had to reschedule several times, almost a week in total! At no time did I feel any anger or hostility from the phone contacts, and not even a hint that I was causing them any difficulty.I was called on the day of our appointment and told the was a tech in the area, and that if we were ready, he could be here 4 hours before our actual appointment. I agreed, and I was texted a confirmation with a picture and name of the who would do the repair.The tech Malek sent had no trouble replacing the defective faucet, in under 30 minutes, and under warranty! No charge!

Review 153 (2024-09-19 - Rating: 5)
Fred was great. He carefully explained every problem and option to me. Then he finished the work quickly!

Review 154 (2023-06-09 - Rating: 5)
I was in a pretty dire situation where I had been without working AC for 3+ days. My builder didn’t really give me any good options, and I felt that the company that they recommended was unprofessional and subpar. I’ve been in my home for two years now, and did not expect to have any issues this early. Misty one of their dispatchers took my call when I was in dire need outside of their regular business hours address my concerns voiced any and the best possible options within Malek services and was able to schedule me into their busy summer schedule the following day. Michael Krause The technician arrived with a positive attitude, and proved to be a subject matter expert, addressing any of my questions and providing long lasting solutions to my problem. After his initial visit, he left me with the statement that “I’ll check on the part when I get back to the office and let you know.” I was impatient and called to inquire about the parts availability before hearing anything and while on that same call 30 minutes after his visit, he was scheduling the repair with the part in their inventory and an appointment for the following day. He called before arriving to give me plenty of time to be present for the service and superseded my expectations. My unit is now up and running. I’m left a happy customer, in a bit more debt but when you call a professional they deserve to be paid for their efforts. I appreciate you Misty and Michael. You gave your company a good name.

Review 155 (2024-07-11 - Rating: 5)
Michael Krause was a very capable knowledgeable technician who really did a great job for us.We are very grateful and pleased with all he did

Review 156 (2024-04-09 - Rating: 5)
Fred came out and diagnosed some troubles I was having with my newish AC. Very professional, explained things thoroughly, and just seemed like a nice guy. He worked hard all day finding the problem and he was able to diagnose and fix the issue.

Review 157 (2023-12-13 - Rating: 5)
I give Travis 5 Stars for his HVAC services. He is a very experienced, competent professional and a great people person. He was able to quickly diagnose my problem and fix it. I highly recommend him for any HVAC needs anyone may have.Keep up the good work.........which he has consistently done over the time I have know him.SincerelyFred

Review 158 (2024-06-18 - Rating: 5)
Great experience!!!! Clayton came in and handled problem quickly and was extremely knowledgeable.He educated me on what to do in the event of another similar issue and it was much appreciated!

Review 159 (2024-08-05 - Rating: 5)
Mr Connor Burleson was professional and kind. He let us know when he was coming, came promptly, explained everything he did, and discussed what he found.

Review 160 (2024-05-25 - Rating: 5)
Fred was lovely to work with. He took his time and explained things as he went. Same day service was convenient and affordable.

Review 161 (2023-01-07 - Rating: 4)
Super happy with the service provided today!We pay the yearly fee. We started last year and werent super impressed due to never being able to have a date for them to come out that also worked for us. Were supposed to do AC checks twice a year when the seasons change and we were only able to get it once because again the time that worked for them didnt work for us.After communicating all of this to the wonderful lady in the office she tried extremely hard to be more helpful. It was still hard to get a time that worked for us both.WE DID IT!Today was that day!At this point we needed an a/c check, the laundry room light didnt work, an outlet kept tripping for the outside lights and deep freezer, and our back patio outlet also went out.Cole was here for a total of an hour (he took a trip to get a few parts) and fixed everything perfectly! I of course happened to have a zoom meeting during this time and he was great at getting my attention and working quietly (even though I prepared them and we didnt expect that)Very happy to at last use the service and how great they were!

Review 162 (2024-07-18 - Rating: 5)
We have used Malek for 4 years now. Our technician, Jack was courteous and knowledgeable about all of the issues we were having with our HVAC system.

Review 163 (2024-06-28 - Rating: 5)
Jacob was great! He came out and assessed our issue and got it quickly fixed. I would recommend Malak!!

Review 164 (2024-03-13 - Rating: 5)
Installed a new unit by Travis from Malek Service Company. Very happy with professional approach (surveying, advising and pricing processes). Installation was done on time and empeciably by Travis and team, post installation instructions and WiFi setup. Thank You Travis

Review 165 (2024-02-27 - Rating: 5)
Malek is by far the most knowledgeable HVAC company Ive had the pleasure of doing business with. To be honest, they had me at weekend appts! They also make an expensive purchase a lot less stressful by offering solutions that make sense. Thank you Malek.

Review 166 (2024-06-11 - Rating: 5)
Michael arrived promptly, identified himself very cordially. Very knowledgeable, answered my questions, very patient. I was very pleased with Michael. Great smile

Review 167 (2025-01-06 - Rating: 5)
He was professional and knowledgeable, working to rush our order

Review 168 (2024-04-01 - Rating: 5)
I had a bad leak on Easter Sunday and my water was shut off by the city telling me it was a private plumbing issue. I called Malek and they had Colton at my home within an hour.. Not only did he repair the leak but was extremely kind, proffesional and courteous!!!!

Review 169 (2024-06-24 - Rating: 5)
Ethan is EXCELLENT…A+++ in customer service. Very thorough inspection and assessment of my issue. Highly recommend Malek Plumbing.

Review 170 (2024-08-21 - Rating: 5)
Great tech. Replaced ionizer no charge. Conner was very personable and friendly.Thanks Conner

Review 171 (2025-02-05 - Rating: 5)
Chris seems like a nice guy and was very thorough. Enjoyed working with him.

Review 172 (2025-01-20 - Rating: 5)
Prompt and professional. Got the job done. Very pleased.

Review 173 (2024-09-06 - Rating: 5)
Justin was very good at explaining his suggestions and answered all my questions and concerns. Glad he stopped by!

Review 174 (2024-03-05 - Rating: 5)
Preston did amazing and helped me with all of my issues. He was very friendly and informative, answering all of my questions and making sure I was informed on all my options.