Lone Star Air Systems

Photo of Lone Star Air Systems

Located in Houston, Texas

Address: 16240 Cypress Rose Hill Rd, Cypress, TX 77429, United States

Phone: +1 281-355-8485

Rating: 4.7

Categories

  • Air conditioning contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-23 - Rating: 5)

    I would highly recommend them for all your A/C and heating needs.Tammy is by far the most helpful and professional person I have dealt with.She went above and beyond for us.This company is one of the last companies out there that gives off a family owned and operated business. The techs and installers where friendly and fast.-Johnathon Barras

  • Review 2 (2024-06-10 - Rating: 5)

    Terry with Lone Star Air Systems was absolutely amazing. The AC system was faulty which cause several major problems within my home. Terry along with his team took charge to ensure me and my family were taken care immediately. The replacement of units, ductwork, purification system ect. were completed. Terry ensured we were comfortable, home was repaired, cleaned and returned us to better than normal air quality within our home. Chris came out on today and ensured vents were replaced and areas were cleaned. He was super professional. Thank you Terry-VP, President/Owner for assisting us fully in the replacement of our unit. We most definitely will be entrusting Lone Star Air Systems with all of our Air conditioner system needs. Big Thanks and extreme gratitude to you all. Yall give them a try you will not be disappointed🥰😍

  • Review 3 (2024-10-01 - Rating: 5)

    I had a great experience with Lone star Air. The ladies who answer the phone are friendly and professional and so are the techs who come out. They protected my carpet and even vacuumed up their mess. They wore shoe covers and respected my house. There was a slight issue after they left. I called back and they sent the tech back the same day and got it fixed correctly at 4:30 on a Friday. I’m so grateful they did not make me wait all weekend. Their customer service is excellent! The proposals are so clear of what is needed and why. I would definitely recommend this company! 5 stars.

  • Review 4 (2025-02-12 - Rating: 5)

    Jorge was very helpful! He was quick and also explained how the system works very well. Lone Star has been consistent and reliable over the last 8 years.

  • Review 5 (2025-02-19 - Rating: 5)

    Raymond was incredibly thorough and had great insights as to what was actually wrong with my system. Lone Star is great, highly recommend.

  • Review 6 (2025-02-09 - Rating: 5)

    I’m a loyal customer of Lone Star for the past 5 years. I absolutely love the great customer service, they are always prompt and friendly. The technician, Sayed, is very knowledgeable, friendly and efficient.

  • Review 7 (2025-01-24 - Rating: 5)

    Sayed is the best technician so far I have experienced with. Reliable, smart, skilled and knows what he is doing. Very thorough over analysis and diagnostics . We are very pleased and satisfied with his work and highly recommend Sayed for maintenance and repair HVAC issues. He is definitely an asset for this company.

  • Review 8 (2024-12-13 - Rating: 5)

    LoneStar communicates well and does good work. The technicians are friendly and have good customer service. My system has had some issues, but LoneStar has stood by its work .

  • Review 9 (2024-09-04 - Rating: 5)

    Really quite impressed by how professional and thorough Lone Star has been.. we’ve gotten multiple quotes from other HVAC companies and it’s not that they’ve “charged less” but I haven’t felt like I’ve had the wool pulled over my eyes as a woman handling things for her home and being taken advantage of. They got to the ACTUAL root of our problem and didn’t try and just sell us a new AC unit. Feels hard to find companies to trust lately and have felt like we’ve been in such good hands with Lone Star. Communication has been excellent even with the home office. Absolutely a company worth using.

  • Review 10 (2025-02-03 - Rating: 5)

    Tech was friendly, efficient and thorough. Answered all my questions and got us back up running again. Appreciate the good customer service. Hard to find these days...

  • Review 11 (2025-02-26 - Rating: 5)

    Great service. Fast Service. Of course, no likes prices, however, I think it’s reasonable. Thank you.

  • Review 12 (2024-09-19 - Rating: 5)

    Lone Star Air Systems provide excellent service and diagnosed the problem quickly upon arrival. Also, my interaction over the phone with the employees was a positive experience as well.

  • Review 13 (2025-01-17 - Rating: 5)

    The technician was great. He informed of the issue my furnace had and fix it for me as well. Thank you!

  • Review 14 (2024-11-09 - Rating: 5)

    It is a reliable company, it took me only 2 minutes to explain my problem over the phone and that same day the technician, SAYED HOSSEINI, arrived at my house, checked the unit and explained the problem with my Ac in detail. 5 stars for the company and staff

  • Review 15 (2025-02-18 - Rating: 5)

    Sayed Hosseini was efficient, effective, always smiling and I learned a lot from him. I would recommend him.

  • Review 16 (2024-03-05 - Rating: 5)

    We had an appointment schedule one week back and the weather was cool. Raymond Cruz called and recommended coming for the service when the weather is warmer. I appreciate his professionalism and honesty.Raymond came to service our AC unit today and he is very thorough in checking the unit outside and inside. He has performed the service in the last couple of years and I will probably request that he services our unit again.The office personnel and service department workers are very cordial and professional. I feel appreciated as a customer. Now we are ready for the heat! Thanks for a great experience.

  • Review 17 (2024-08-16 - Rating: 5)

    I purchased a home in 2021 and Lone Star Air systems is the company that installed my a.c unit. Earlier this week (8/2024) my ac stopped working. I called them to take a look and they want to charge me $100 to look at the a.c. unit they Installed. There is no way the ac unit should be going out after being installed for only 3 years. The customer service rep told me my unit may be under warranty, but I have to pay $100 before she can tell me if it is or not. How does that make sense.UPDATE: I spoke to a manager at Lone Star and she explained the process to me, including the service fee. A technician came out and looked at my ac unit and explained different things about my units that I didnt know. They are going to fix the motor AND its still under warranty!

  • Review 18 (2024-05-17 - Rating: 5)

    We had Lone Star come out for preventative maintenance and were very satisfied with the service. Jorge Sanchez was prompt, efficient, and gave us excellent advice about things to watch for in our system and ways to keep it running smoothly. Won’t hesitate to call them back again. Thanks Jorge!

  • Review 19 (2024-04-29 - Rating: 5)

    I had a very seamless experience with Lone Star Air Systems, i called because my AC wasn’t cooling, a technician was out within 2 hours. Jorge Sanchez was very prompt, he identified the problem immediately, he explained it to me, went over the price and fixed it, my AC was back cooling in no time. Price was affordable, would definitely recommend their services!

  • Review 20 (2024-05-08 - Rating: 5)

    Chris came out today and replaced our microwave vent. His service, communication and blunt honesty was exceptional. I don’t know about the rest of the company as this was done through home warranty but I highly recommend Chris as a service tech.

  • Review 21 (2024-08-28 - Rating: 5)

    My service tech Brian was very experienced knowing how to diagnose and fix the issue rather quickly. In no time at all I had cold air plus a warranty discount applied to my bill!

  • Review 22 (2024-08-04 - Rating: 5)

    The technician Sayed Hosseini with Lone Star Air Systems was very professional and a great technician. He diagnosed the problem so quick and fixed and made the AC to run again. He also educated me how to set the thermostat for upstairs and downstairs.

  • Review 23 (2024-07-26 - Rating: 5)

    The team at Lone Star Air Systems has been taking care of my AC units and heater for over 14 years. They provide excellent customer service. I highly recommend.

  • Review 24 (2024-04-25 - Rating: 5)

    I will definitely be a repeat customer of Lone Start Air, and I will be referring this company to all of my family and friends! Excellent service (they called me back right away and came out on a weekend to fix my AC) and superb customer care thereafter. Worth every penny to be treated so well.

  • Review 25 (2024-05-30 - Rating: 5)

    Hottest weekend of the year (so far) and my air conditioning decides to stop working. Luckily, Lone Star came to the rescue the same day I called. The tech that came over was great--highly skilled and very thorough.

  • Review 26 (2024-08-13 - Rating: 5)

    Had a great experience with Lone Star, setting up our appointment was easy and our technician Sayed Hosseini was great! Efficient and explained our problem well.

  • Review 27 (2025-01-16 - Rating: 5)

    They fit me in their schedule during peak time the same day! Always good service. I have been using Lone Star for 10 yrs plus

  • Review 28 (2024-09-04 - Rating: 5)

    Mr Loomis was very kind and professional. He gave me all of the details that was needed regarding my air conditioner. He alone gets 10 stars from me!!!

  • Review 29 (2024-05-30 - Rating: 5)

    Booking with Lone Star was easy. I had a kind and professional A/C Tech, JOSE BARBOSA, come out to check my A/C. He explained that an item needed to be replaced. He then explained the actions that I needed to take going forward to prevent future problems. He provided me with a reasonable proposal for the service. I do recommend this company for your A/C needs. Thank you 😊

  • Review 30 (2024-09-10 - Rating: 5)

    Tech was very knowledgeable and professional. He explained what repairs needed to be done and completed them quickly.

  • Review 31 (2023-08-03 - Rating: 5)

    We had the split AC unit go out in our garage apartment. Called Lone Star, got a very fair quote on a Mitsubishi 2 ton unit and installation. The very next day Ray and his assistant arrived with the new split. They removed the old split and installed the Mitsubishi outside and inside units. I cant say enough good things about Ray (and his helper). They were very professional, great communication, and they took a great deal of pride in their work.Highly Recommend Lone Star Air Systems. Great staff and a very good value.

  • Review 32 (2023-08-21 - Rating: 5)

    Raymond did an excellent job assessing the best option for me. Today, Ray and his crew worked so hard in sweltering conditions to get both of our units replaced and finished by late afternoon!! In a three story home!!! Their workmanship was truly top notch and their dedication was humbling. They have fully earned our trust. Ray and Lone Star was referred to us by our son who also spoke very highly of them and I couldn’t agree with him more and exceeded our expectations. Thank you Lone Star and Ray!

  • Review 33 (2024-06-23 - Rating: 5)

    Andre Seals - Martha’s Vineyard. Sayed was very helpful and honest. He found the leak between the copper and the aluminum. He said that he reported this to the main office. He is making the recommendation to get the unit replaced. He said that they will be back on Monday to get the unit replaced and get our air running.

  • Review 34 (2025-03-01 - Rating: 5)

    Great Service. Technician was really thorough.

  • Review 35 (2024-02-09 - Rating: 5)

    I reached out to Lonestar Air Systems for a quote after our heater stopped working. Ray Cruz, the technician who came to our home is a God sent. He was able to pinpoint the problem, preventing us from incurring unnecessary costs. I had another company proposed a $2700 repair replacing all the motors and dampers which was not necessary. Ray resolved the issue with a straightforward sensor replacement, saving us $2400. We are extremely satisfied with the service provided by Lonestar Air Systems / Ray Cruz and highly recommend them for their honesty and dependable service.

  • Review 36 (2024-04-03 - Rating: 5)

    Im a regular customer of lone star but our latest problem with our airconditioning was really a tough one.. 3 technician came but only one solve the problem.. his name is Ramund Cruz he is an expert to this field. He check everything before he comes to a conclusion. He explains everything before he commends. Such a super nice guy. Lone star is so lucky to have a technician like Raymund Cruz on their side.

  • Review 37 (2024-05-21 - Rating: 5)

    10/10 service. Sayed Hosseini the lone star technician servicing my A/C system went above and beyond. He found a faulty sensor, replaced it quickly and got the A/C working again. (Or so we thought).While completing his service notes in his van. The A/C unit began to turn on and off not cooling the house.He returned and began troubleshooting once again until finding the issue. (Too much pressure). He stayed and additional few more hours than what was expected from the service call to make sure the A/C was fully operational before he departed.

  • Review 38 (2023-08-25 - Rating: 5)

    Ive been using Lone Star Air Systems for years, and have always been pleased with the work they do!. Raymond helped us today, and we cant say enough about the quality of his knowledge and work ethic! I definitely recommend using their services!

  • Review 39 (2023-11-10 - Rating: 5)

    Raymond came out and worked on the unit with his team in the rain until the issue was fixed. He was extremely professional and responsive letting me know the issue and all the steps they’re taking. Greatly appreciate them.

  • Review 40 (2024-05-17 - Rating: 5)

    My technician, SAYED HOSSEINI, came out for my follow up and added some freon to keep us cool for summer. Educated me on the cleaning and opening of doors outside. Was very thorough and let me follow him and ask questions. Thank you Lone Star Air and Sayed!!Thank you for your business.

  • Review 41 (2019-11-03 - Rating: 5)

    This company was very professional, attentive, and accommodating. I was assisted by two different technicians Ricky and Ray within a 2 day period. They both followed up with me via telephone multiple times to see what was going on with our system. Ricky was able to come out early on a Sunday morning and fix the issue quickly. I was very impressed. I would definitely recommend this company!

  • Review 42 (2024-06-22 - Rating: 5)

    My technician Sayed was really knowledgeable and helpful. He provided great service answered al my questions and concerns. He resolved our leaking issue right at the source of the problem. Really content with the quality of service here!

  • Review 43 (2025-03-02 - Rating: 5)

    Very professional and explained everything so I could understand what was wrong with AC

  • Review 44 (2024-05-01 - Rating: 5)

    I love talking to Nicole! She resolves my ac issue in no time. She goes above and beyond to get what I need and is very positive! I love how friendly she is!

  • Review 45 (2024-07-02 - Rating: 5)

    Always professional and helpful. We have experienced genuine care in making sure everything is working correctly and they only use best equipment. First class company.

  • Review 46 (2024-04-01 - Rating: 5)

    I had a control panel fail over Holiday weekend. I was able to make a call early Saturday and had same day service. I was glad they had the replacement part on the truck. Thank you.

  • Review 47 (2023-12-11 - Rating: 5)

    Lone Star Air provides outstanding customer service. They go the extra mile by providing resources, timely service and professionalism. I am very pleased with the quality of service they provide. Their technicians are very courteous and responsive.

  • Review 48 (2023-03-23 - Rating: 5)

    Ray was able to come three hours early at 10:30am. By 3:30 I was enjoying cool air from a new outside unit. It was clear the old unit needed to be replaced, fortunately it was March and not Summer. I had shopped and was a good price. Jorge also did a great job with the installation. Thanks Lonestar.

  • Review 49 (2022-07-27 - Rating: 5)

    We used Lone Star Air Systems years ago and then moved. We had gone with a different company when we moved into our new home that had been recommended to us and had not been happy for years. I was finally able to locate them again (I had forgotten the name of the company) and I’m so glad I did. From the moment they answer the phones; it’s prompt, pleasant and professional. They do their best to get you in as quickly as possible. We had Ray Cruz as our technician and he performed an incredibly thorough check of our entire systems. He showed me through pictures and videos of all his findings. Explained what the numbers meant on the machines he was using to do the checks and where they should be; something that had never been done in all of my other services and repairs with the other company. He took his time, was professional and very knowledgeable!!!!! I really couldn’t be happier and soooo glad we are back to using such a great company; something that is difficult to find nowadays.

  • Review 50 (2019-08-30 - Rating: 5)

    Ricky Rodriguez did an amazing job with his service at my house. He came around 10pm and provided the best customer services ever still! Very patient and helpful whenever he was providing the service. He let me know the details of was the problem and got our AC running back again. So grateful for the service for sure 5 out of 5 stars!

  • Review 51 (2023-08-01 - Rating: 5)

    I recently noticed a water stain in my upstairs ceiling. This home was a new build and I closed in 2020,so it became concerning to see the stain in my ceiling. I contacted the builder and the person they sent to my home immediately stated it was my fault for the issue and my A/C setting caused condensation in the ceiling. They stated since I caused the problem I would be given a one time courtesy visit from Lone Star. They didnt know it but in the end I realized it was the first great decision they made. Initially our meeting was awkward because I thought they worked for the builder. Once that was cleared up Rudi (Service Tech) and Alex his trainee explained to me what the real issue was. When the home was built there was a cap that had never been removed which caused a leak. Rudi Ortega explained the issue to me in terms I truly understood. He taught me there are still good and honest people in this world. It also speaks volumes for Lone Star,because great core values creates a great company and great employees like Rudi. I would highly recommend this company for any type of A/C issues.

  • Review 52 (2024-05-19 - Rating: 5)

    Rodolfo did a great job explaining what the issues were with our AC and recommending best practices when dealing with my AC to ensure life longevity for my system.

  • Review 53 (2024-01-14 - Rating: 5)

    Service tech was communicative of arrival. Arrived promptly. Resolved issue and made sure the issue was actually resolved before leaving. Glad there was some last minute/emergency availability just a couple of days before a big freeze.

  • Review 54 (2021-03-24 - Rating: 5)

    Ricky was super professional and knowledgeable!! He fixed my system and got heating and airing balanced and now I’m rocking and rolling. He knew exactly what was wrong and fixed it immediately. He also explained everything during the process and once he was finished. He made sure everything was working correctly before he left. I will definitely use Lonestar again!! Thanks Ricky!!

  • Review 55 (2019-08-13 - Rating: 5)

    Ricky Rodriguez was awesome, he provided excellent customer service. He found the problem right a way. He also gave me great advice on using my AC system. He was very friendly and courteous. I can tell that hes a people person and take pride in what he does. I give Lone Star Air Systems kudos!!!!! If you want excellent service, use this company.

  • Review 56 (2023-06-01 - Rating: 5)

    Speaking on behalf of our Preschool we are just overjoyed with the professionalism and quality Terry and his Crew David provided for us. They explained everything in detail and was patient with any questions or concerns we had and any time we call they always give exceptional service. We highly recommended Lone Star Air Systems!

  • Review 57 (2024-04-02 - Rating: 5)

    Excellent service! Shows up on time, professional, listens to my concerns, answered all my questions, and works very hard to complete the job. Won’t charge you for excessive items and labor that aren’t necessary. There is even a work guarantee.

  • Review 58 (2022-06-03 - Rating: 5)

    We had Raymond come out to us at 12am to fix our unit he was quick professional and on time . He did our repair quick and easy really nice guy. Def recommend this is our first time using this company and wont be our last. Thank you so much!

  • Review 59 (2021-06-12 - Rating: 5)

    Had to edit my review here. I was originally not impressed as they missed my scheduled appointment time, but then Ray came and really blew me away and made it a 5-star worthy service. He was super knowledgeable, quick, and really seemed to care about getting things done right. And at an incredibly reasonable price. I am impressed. Then a manager reached out and offered a comped service for the lateness. Mistakes like missing an apmt time happen, but these guys showed they really wanted to make things right and great service and turned me into a long term customer.

  • Review 60 (2022-05-08 - Rating: 5)

    I had an A/C emergency on a Saturday after 5pm Raymond got to my house quickly after. He was extremely knowledgeable on his craft and was able to determine what my problem was right away. He took the time to explain the problem and I was able to see how he fixed it with a play by play narration from him. Great technician for sure. Raymond, if you ever see this review allow me to say thank you again, sir.

  • Review 61 (2022-06-16 - Rating: 5)

    We wanted a second opinion on a quote and repair we needed done with our system that has different zones and called Lone Star Air Systems since we had used them in the past. Rudy Ortega came out and was able to diagnose the issue and explain what needed to be done. He was honest and professional and ended up saving us a lot of money. The other company had tried to sell us a new system even though it was only 6 years old. Rudy is great representation of everything a a/c technician should be.

  • Review 62 (2024-10-05 - Rating: 5)

    Very helpful and fast service, tech Jorge Sanchez was very efficient thank you !

  • Review 63 (2020-10-02 - Rating: 5)

    I was able to get a next-day appointment with this company, which was awesome. My technician was Ricky Rodriguez and he was FANTASTIC!! He was the ultimate professional. He thoroughly inspected my unit and installed a new thermostat. He took the time to help me set up the Honeywell app on my phone to control the thermostat and was extremely patient and explained how everything works. He wore his mask the entire time he was here and he even let my nosey dog sniff him! I highly recommend this company and make sure to tell them to send you RICKY!!!!

  • Review 64 (2021-05-03 - Rating: 5)

    Mr. RICKY was awesome!!! He showed up on time and fix my A/C even after business hours keeping me updated on his arrival time due to the volume of customers he also helped assisted as well. I’m HIGHLY satisfied with his service as well as his customer service skills. Would definitely recommend this company due to his EXPERTISE. HIGHLY RECOMMENDED!!!!

  • Review 65 (2023-06-13 - Rating: 5)

    The technician that came out to service our ac was super friendly, answered all of my questions, and explained everything very well. It was easy to make an appointment and they got me in the next day. Highly recommend Lone star Air Systems.

  • Review 66 (2022-05-24 - Rating: 5)

    Terrell was amazing! Very knowledgeable and has perfected his customer services and technical skills. He took the time to explain to me how my system worked and how to properly maintain it to extend the life of my HVAC system. Have never had a better experience!

  • Review 67 (2019-05-22 - Rating: 5)

    Best Customer Service I have ever received. Ricky did a wonderful job and represents his company very well!!He was very professional, informative, went above and beyond to make sure everything was working the way it should and he is very nice. I would definitely recommend this company to anyone and when you do contact them make sure to ask for Ricky!

  • Review 68 (2021-05-14 - Rating: 5)

    We called Lone Star late in the day regarding an issue with our AC unit, and they had someone out early the next morning. Ricky was efficient and patient, and resolved our issue quickly. He taught us how to install and use our smart thermostat app, and became best friends with my dog...which is obviously very important.

  • Review 69 (2024-06-13 - Rating: 5)

    Lee was awesome! He was very knowledgeable and explained everything to me in simple terms. I would recommend Lee to anyone.

  • Review 70 (2019-06-14 - Rating: 5)

    Ricky provided awesome expedited customer service. My A/C unit went out after regular business hours and Ricky came out immediately to fix the issue. I appreciate his dedication, fast, and friendly service. Thanks again!

  • Review 71 (2023-10-23 - Rating: 5)

    Lone star scheduling was efficient and the technician came on time as promised. He was through and got us fixed up. I will use Lone Star again and ask for Brian!

  • Review 72 (2024-08-01 - Rating: 5)

    Excellent customer service! Arrived same day and was so helpful with all my questions. Strongly recommend.

  • Review 73 (2018-11-07 - Rating: 5)

    Raymond was awesome and extremely professional! He took time to check every area of the house and inspected all the air vents. He was thorough and made sure to check every possible issue that might be affecting our AC. He took the time to explain our system to me, made sure all my questions were addressed and that I was satisfied with the air quality before leaving. Super nice guy and it was evident he took tremendous pride in his work! If you are needing a good AC technician, ask for Raymond! You won’t regret it!!!

  • Review 74 (2019-12-02 - Rating: 5)

    Ricky, Ricky, Ricky!!!! He was AMAZING!!!Super friendly! It’s like I knew him already. He came to our home to fix one issue, and fixed all of them! He told me why we were having the problems we were having and told me that the parts that we needed will be on the way. Ricky also showed me how to work the new air systems he installed! Wonderful service! If I could recommend 100 stars, I would!Way to go, Ricky! Thank you xs 1,000,000!I recommend this service to whoever is looking for air system fixing or installation.

  • Review 75 (2023-02-17 - Rating: 5)

    Lee did an excellent job on the repair for my AC system. He was very professional, polite and very knowledgeable. I would highly recommend using Lone Star Air Systems to my friends and family.

  • Review 76 (2020-07-15 - Rating: 5)

    Ricky and Michael were so great to us!! I HIGHLY RECOMMEND~! They showed me exactly what each problem was and they fixed a major problem in both of my front bedrooms. We were so hot before but now we are COOL!!Thanks so much for your informative and sincere Customer Service!!Will recommend to others!!Kristin

  • Review 77 (2018-10-18 - Rating: 5)

    LSAS is the best! My experience was Amazing with this company! Best customer service I have ever received and most friendly staff. They really know what hey are doing and work so hard to take care of you and make sure you are totally satisfied. I had a heater issue. I called them and within a few hours they had a tech out and fixed in no time. The tech was very polite, professional and cleaned up after himself. Thank you Lone Star Air systems. Your the best!

  • Review 78 (2020-12-07 - Rating: 5)

    I highly recommend Lone Star Air Systems. I have personally used them on 2 different occasions when the builder of my home was unwilling to step up and do the right thing. In both cases I worked directly with Denny Patterson (VP) and he was incredibly professional and went above and beyond to make sure we were taken care of and the issue was resolved. Ultimately it wasnt his companies responsibility but he was willing to do the right thing which I very much appreciate. They are very prompt, professional and courteous. Would recommend to anyone looking for general maintenance and or repairs.

  • Review 79 (2019-05-28 - Rating: 5)

    I’m so glad I have a good ac company to come with my new house. The employee had nothing but positive things to say. He was on time and communicated very well throughout the service call. Thank you lone star air systems for your QUALITY service and Outstanding Employees. Ricky did a great job!!!!

  • Review 80 (2018-05-31 - Rating: 5)

    Raymond and Ricky were very courteous and knowledgeable about the issue I had with my AC unit when all other businesses were closed! They communicate in a timely manner and follow up with a job well done. My AC is back up and running, so pick these guys if you want a job well done!

  • Review 81 (2022-06-17 - Rating: 5)

    This company is great! Our tech Raymond, was at our house 30 minutes after I maid the appointment, and our A/C was up and running within an hour of my initial phone call. Raymond was super knowledgeable and beyond helpful!

  • Review 82 (2021-05-20 - Rating: 5)

    Ricky Rodriguez provided excellent service! He did a whole system check to determine why I had humidity issues. He even helped me with the Honeywell app WiFi setup to control my system. I will definitely use them and Ricky again

  • Review 83 (2022-04-24 - Rating: 5)

    Raymond did such a great job coming last minute and fixing the problem with our unit. We called at 11 pm! He was here in less than an hour on a Saturday night. We were able to sleep comfortably and our kids werent complaining anymore. He is a life saver!

  • Review 84 (2019-08-08 - Rating: 5)

    Ricky came to diagnose some problems weve been having. He was extraordinarily thorough, helpful, understanding, and really listened to our concerns. He diagnosed the issue after looking at all possibilities, and explained what was happening and how he made adjustments.He was very personable and friendly and made us feel comfortable. He did a great job establishing rapport and building our trust. We will certainly request him for any future needs, even if we have to wait longer.Thanks so much Ricky!

  • Review 85 (2019-05-09 - Rating: 5)

    Great experience with Lone Star Air Systems. Michael came at 8pm to deal with a non emergent issue with my AC and was more than happy to do so. Super kind and wanted to make sure that the AC noise was taken care of correctly in each room. Even took a moment afterwards to let me know that it was time to change my air filters! Great customer service and although this was a warranty claim through my builder they will be my first call if I ever have an AC issue.

  • Review 86 (2018-07-26 - Rating: 5)

    Ricky Rodriguez came out to do an inspection on our unit, and do a few touch ups here and there. Not only did he attend to everything, he did so with enthusiasm, and even took before and after photos to specifically show me his work. He met with me afterwards to discuss everything and even answered other questions I had. Would highly recommend Ricky and the Lone Star company.

  • Review 87 (2019-09-09 - Rating: 5)

    This tech was fast and effective. This company did my installation and system had made it 8years with no problems until now and was a minor part repair. Ricky explained to me everything he did and communicated very well. Go Lonestar air systems!

  • Review 88 (2018-05-04 - Rating: 5)

    Ricky came out and was very professional and friendly. He help me understand the things I needed to keep my air cool. I would recommend him anytime. I am very appreciative of the fast work and courtesy he shown. Thank you again Ricky!!

  • Review 89 (2021-01-16 - Rating: 5)

    Ricky was highly respectful, punctual and attentive to what he was doing he knew exactly what he was talking about and he problem-solved quickly. Thank you Lonestar for having great employees like Ricky.Update: Lee came by to install the switch very professional very polite wish there were more in the industry like Ricky and Lee this company gets a A++ with me.

  • Review 90 (2019-05-01 - Rating: 5)

    I want to personally thank our repairman, Ricky, who displayed a high-level of professionalism when he was in our home making repairs. He gave me a detailed explanation of the repairs he was making and offered me good preventive maintenance advice. I will continue to use Lone Star Air Systems for my AC needs.

  • Review 91 (2020-12-01 - Rating: 5)

    Great service from Ricky!! He fixed our heater during these cold days & was incredibly informative about our system with any questions or concerns I had. Absolutely recommend Lone Star Air Systems, explicitly based on Mr. Ricky’s performance. ✌🏽

  • Review 92 (2018-12-19 - Rating: 5)

    Very good service and fast with getting the job done! Also Ricky was very helpful with showing me how to care for the air system. The ladies were very polite with scheduling my appointment. I would highly recommend Rickey for ac repair or replace!

  • Review 93 (2019-04-09 - Rating: 5)

    I had a great experience with Michael.Michael came out and fixed my air at 10 o’clock at night without any hesitation he was very friendly and attentive to every question that I had, fix the air in no time. This is the second time Lonestar had to come out and fix my air with short notice at 10 o’clock at night. When you call the emergency after hours line they always call you back and I’ll follow up with a call to make sure someone came out and fixed it Michael was very helpful thank you it’s greatly appreciated. Great customer service

  • Review 94 (2019-05-22 - Rating: 5)

    Rickey was more than amazing. He had an awesome attitude and was eager to make sure we were well equipped & knowledgeable on how to efficiently run our air system. I highly recommend him & Lone Star Air Systems to anyone.

  • Review 95 (2019-11-19 - Rating: 5)

    Ricky Rodriguez, service tech, is a gem to your company. He spoke highly of management, their personal care for their employees, and not forgetting to mention, his knowledge of the field. He personally walked me through the Honeywell Wireless Thermostat app and in no time it was up and running. I owned a company some time ago and service techs are hard to come by. Lone Star, you’ve got yourselves a keeper in Ricky. I wish him the best in his career.

  • Review 96 (2024-02-18 - Rating: 5)

    My experience with the company representative of Lone Star Air was very positive. He was very knowledgeable about what he was doing and very kind and respectful as well!

  • Review 97 (2019-05-13 - Rating: 5)

    I give Lone Star Air Systems and my Technician Ray 5 stars! They called and told me when they would be there, they arrived and check Freon level outside, then check evaporator coil (clean), then cleaned my drain line, and the bill was reasonable, they did not try and sell me something I did not need. Very professional and efficient. I will definitely be using them for future service calls!

  • Review 98 (2018-05-31 - Rating: 5)

    Excellent service, very polite, professional, and quick work. Ricky did an awesome job here at the house. Raymond was very knowledgeable and helpful getting the appointment setup. After normal hours service, quick, quiet and efficient.

  • Review 99 (2022-06-07 - Rating: 5)

    I had originally posted a 1 star review due to issues I had with a new unit (18 months old) installed by Lone Star. Bruce was kind enough to reach out personally to discuss the problem, explain how it occurs, and remedied the situation in a fair way. Unfortunately, lone star is installing another companies product which can have issues but they will work with you on the warranty claim and then on the labor as well. I was a detractor but I fully support this business and would recommend and use them in the future.

  • Review 100 (2022-12-18 - Rating: 5)

    My A/C and heater stopped working out of nowhere. I called while at work at 8pm on a SATURDAY! The customer service lady said a technician will reach out. I figured they may call the next day, or even on Monday morning, but no. The technician, Raymond, called MINUTES later, came to my house same night and fixed it!! I could not be happier with this service all throughout. Phenomenal!!!

  • Review 101 (2020-11-13 - Rating: 5)

    Ricky gets an A+. Called ahead and was on time. Quickly resolved our thermostat install issue. Educated me as he fixed it and got us online with the app. Offered me a few other tips about additional settings as well! All of this while social distancing and wearing a mask! Thanks Ricky!

  • Review 102 (2021-05-20 - Rating: 5)

    Ricky Rodriguez not only fixed my thermostat but also helped me get a float switch installed and he helped me get an app set up to control my thermostat by phone. On time and great customer service. Quickly identified the issue. Thank you!!!

  • Review 103 (2021-02-11 - Rating: 5)

    If I could give 10 stars I would. Service tech Ricky came in to my house and really impressed me with his attention to detail, respect and knowledge of his hvac expertise. He identified the problem in minutes the repaired in a timely manner. I highly recommend this company as he spoke highly of leadership. Trustable, honeest and efficient.

  • Review 104 (2018-06-03 - Rating: 5)

    Lonestar Air Systems sent one of their best Techs (Ricky R.) out to service my AC unit. He responded quick to my residence and showed great knowledge of the equipment he was servicing. Also he was very respectful and applied great customer service!!! Thanks Ricky and Lonestar!!!

  • Review 105 (2020-07-09 - Rating: 5)

    My AC thermostat was bad. It is still under warranty. Bryan (the tech) came out charged me $90 dollars for the trip and wanted to charge me for the thermostat that is supposed to be free of cost according to Honeywell. I refused to pay. Bryan was however very polite heard me complaining with patience. In business you always have issues. Its how quickly and to how much to a customers satisfaction you resolve the issues, makes the difference. I Heard back from Denny Patterson the VP at the company. He explained what the confusion was and fixed my issue the next day. This is how to turn a bad experience to a good one. Good Job Lone Star.

  • Review 106 (2019-11-01 - Rating: 5)

    This company installed hvac on my house 10 years ago. I’ve had a great experience. Ricky has been very honest and respectful when he comes into our house. Very professional in diagnosing any upcoming issues. Very satisfied overall 5stars.

  • Review 107 (2019-05-31 - Rating: 5)

    Ricky was our service tech today and is amazing! He is very efficient, knowledgeable, and thorough! I will definitely request him in the future for all of our heating/AC maintenance and repairs! Thank you, Ricky!

  • Review 108 (2018-08-13 - Rating: 5)

    Our HVAC system stopped working during the hottest week of the year. Our builder gave me their contact as they installed the AC. I called them just as they opened at 8am and forgive me for forgetting her name but she was wonderful. I told her our house was so hot, that butter and coconut oil turned to liquid. That seriously happened.She contacted a service worker to basically squeeze me in before his normal schedule. He was at our house within the hour! Hallelujah! We had an old car that we dont drive parked under the attic door and I had to attach the car battery to move the car. The service person even tried helping with by letting me use his tool. So nice.He checked the unit in the attic and outside and found that the one outside had no Freon and since we had someone come out the week before to top off the unit with Freon they decided to replace the unit under warranty and to top off the unit again with Freon until the replacement came in a few days later.3 instances of contact, the phone, the initial diagnostic service and the installation. Everyone was courteous and on time. I would totally use them again.

  • Review 109 (2019-05-22 - Rating: 5)

    Ricky was an outstanding Technician and he was able to correct an air flow issue. And he had great customer service inside and out. I highly recommend everyone to this company to install your Ac system.

  • Review 110 (2019-08-12 - Rating: 5)

    Just had my day save by an excellent technician from Lone Star Air. Ricky was very thorough in his investigation to why my master bedroom was not cooling. He went above and beyond to help me out great guy very personable and knowledgeable great customer service!

  • Review 111 (2021-02-18 - Rating: 5)

    Ricky came out first thing in the morning after the freeze and helped us get back up and running with our heater. Very punctual and descriptive in everything that he was doing. As a tech myself, Ricky has a lot of knowledge and understanding in the way the equipment operates. Ask for Ricky when you make the call.

  • Review 112 (2023-03-14 - Rating: 5)

    Rudy was excellent. He did my regular maintenance on AC and replaced sensors. I would highly recommend him for your AC or furnace technician.

  • Review 113 (2023-05-19 - Rating: 5)

    My A/C stopped working suddently last week ,I was able to get a quick appointment for the technician to check on it. He was polite and professional, did a throught inspection and gave me good advice to maintain the system . The price was also very fair, definitely recommend them.

  • Review 114 (2020-02-17 - Rating: 5)

    As a builder I have the highest expectations of my contractors. This company has definitely surpassed my expectations. Start up tech ricky did an awesome job completing an urgent start. He communicated before and after. Great team player!

  • Review 115 (2018-05-01 - Rating: 5)

    Have always had good experiences with Lone Star and this appointment one was as great as before. Buck (the technician) showed up on time, was careful and clean with my surroundings, and repaired the problem quickly and affordably. Really recommend this company and this technician to anyone seeking ac or heating installation and repair.

  • Review 116 (2019-06-19 - Rating: 5)

    After the past two techs couldnt figure out what was wrong with our AC system not cooling. Ray the lead tech with Lonestar was outstanding in explaining thoroughly the process and took his time and found out the issues wrong with our AC system . Would highly recommend Ray to take care of your AC system and i would personally want him to service my house for now on and no one else.

  • Review 117 (2019-06-07 - Rating: 5)

    Air conditioning went out and I made a call at 6 in the evening. Michael arrived at my house at 930 and stayed persistent until he restored my service ( left my house at 11pm). He could have easily said this can wait till tomorrow. Thank you for outstanding service!!

  • Review 118 (2019-07-25 - Rating: 5)

    A+ service!! Ken, the technician, was very prompt with our service call at 9PM!!! He diagnosed the problem within a matter of minutes. He was extremely professional and knew exactly what he was doing! Because of Ken and the rest of the Lone Star staff, my wife and 6 month old daughter will not be sweating the heat! Thank you Ken! Top notch service with superb knowledge! 5 stars for Lone Star!!

  • Review 119 (2018-09-14 - Rating: 5)

    Raymond and Hector did a great job today. Very nice and polite. I appreciate them taking the time to explain what they were doing to fix the issue. I hope if we have any other issues they are the ones who return!

  • Review 120 (2018-06-27 - Rating: 5)

    May 17, 2018: Raymond has done the Spring and Fall Checks on my AC and heater for the last 3 years. He is punctual and professional. When I had a problem with my air conditioner a year and a half ago, Lone Star promptly scheduled a technician to come to my home. Raymond had my air conditioner running in no time at all which I appreciated since it was the middle of August. The cost of the repair was very reasonable. I will continue to use Lone Star (and to request Raymond). Addition to this review made on June 27, 2018: Last night (June 26, 2018), my AC stopped working. I contacted Raymond (technician who has done all previous service at my home) at 7:30 PM. He told me some things to check and let me know that the issue was probably the capacitor. Raymond advised me to call Lone Star to get on the schedule for today. I provided my information for the answering service at 8 PM last night. I was contacted at 7:20 this morning and told that a technician would be out today. Raymond contacted me at 9:45 AM to ask if I had a time frame for repair. I informed him I did not have a window for the repair. Raymond told me that I was not on his schedule for the day, but he said he would call the office to check the status. At 10:40 AM. a technician named Buck called to say that he would be at my home in 45 minutes. Buck and his assistant Kendrick arrived earlier than I expected at 11:15 AM. They were professional and polite. Buck explained what they would be doing. The capacitor was replaced, and my air conditioning was running by 11:30 AM. I would give Raymond, Buck, and Kendrick 10 stars if I could.

  • Review 121 (2024-08-16 - Rating: 5)

    Professional, thorough, and prompt service. Great experience! Would definitely recommend.

  • Review 122 (2018-06-15 - Rating: 5)

    Lone Star Air Systems did a fantastic job at repairing the air conditioning at my home. We lost a/c one morning due to an equipment failure and they were quick to respond to our call and diagnose the problem. Their team was courteous and professional and had the outside unit changed out within one day at a very reasonable price. I highly recommend them for all your A/C needs.

  • Review 123 (2019-07-31 - Rating: 5)

    Ricky came out to fix our ac after it went out in this hot summer day. My husband works for a home builder so we have high expectations. Lonestar Air Systems did not disappoint. Ricky provided excellent service.

  • Review 124 (2016-12-27 - Rating: 5)

    Very nice and helpful staff, spoke to Linda there and she took care of everything for us in a very quick and effective way. I definitely recommend the service here as not only did Linda take care of everything, but she made us feel very welcomed with her patience and attentiveness. We will be using them for any future issues.

  • Review 125 (2020-01-14 - Rating: 5)

    Dionne, Michelle and Donna were great!!! They were able to set me an appointment within 24 hours of the problem. Ricky was very knowledgeable and fixed the problem quickly. Thanks guys for everything.

  • Review 126 (2023-10-10 - Rating: 5)

    I used Lonestar air systems to trouble shoot and repair a loud vibration thru my air vents. Raymond, a senior technician at Lonestar, found and repaired the problem efficiently. It was a good experience using Lonestar air sytems

  • Review 127 (2024-10-30 - Rating: 5)

    The Tech was very friendly & answered all my questions gladly. He did his job quickly & left the area clean. Well done.

  • Review 128 (2019-05-24 - Rating: 5)

    Technician Raymond was awesome!! He quickly recognized the issue, promptly fixed the problem and was very professional!!! He would not leave until he knew unit was working properly!! Raymond truly deserves commendation for top of the line quality and service!!! Thank you Raymond!! From the Ward family !!

  • Review 129 (2019-05-07 - Rating: 5)

    Ricky came to fix my air conditioner in the storm/flood. Even though the weather is extremely bad he still made his appointment and didn’t cancel on me. He came with shoe cover and that’s a PLUS for me . It didn’t take him long and he was very helpful with what happened and maybe why it happened. Thx you so much Ricky! Life saver if you are in Houston then you understand 😩

  • Review 130 (2021-02-11 - Rating: 5)

    Ricky came to our home to look at our heating system that seems to be heating the house unevenly. He came as scheduled and was very professional, had a mask on and took off his shoes upon entering. He explained to me what was going on with the system and made the necessary adjustments. Thanks for this quick professional service my heating system is now ready for the freezing temps expected next week!

  • Review 131 (2019-02-01 - Rating: 5)

    I just bought my new home and I knew my furnace was under warranty. I was having a problem with my heater and I was getting worry because I have a small baby. When calling I mention I could not be available until the evening time due to work schedule. They put a request for late appt. Brian was the tech that was able to come out and he called me letting me know he was available. It was perfect timing and lucking it didnt take long time to fix. He was able to explain very simple what was the problem and what was the fix. I would highly recommend their service. Brian also gave me some helpful tips and recommendation that could save me lots of trouble in the future. Thank you again Brian. #briansavetheday

  • Review 132 (2024-04-28 - Rating: 5)

    Rudy was really good in fixing our AC, He really knows what is wrong with our Air Conditioning. He is awesome!

  • Review 133 (2024-04-22 - Rating: 5)

    Fast service and technician George was amazing. Called Loan Star on Monday and my AC was fixed on Tuesday!

  • Review 134 (2024-05-16 - Rating: 5)

    These guys called when they were on their way. I told them my problem they checked everything out. They were very professional. If I ever have problems again I would not hesitate to call them.

  • Review 135 (2024-05-16 - Rating: 5)

    Raymond Cruz came out , Corrected the Problem and did an Excellent Job , was so Honest and Kind! Will do Business with this Company only ! Thank You Raymond

  • Review 136 (2017-12-11 - Rating: 5)

    My experience with the company wasnt so pleasant. I went through the the coldest week here in Houston with out any heat. I have 3 children and we had to purchase space heaters. During that time, 2 lonestar technicians came by and didnt even stick around for 10 minutes. They said the problem was a result of lose wiring. They manually turned the furnace on and left. With in 30 minutes my furnace was back to not functioning. I called their office but they were busy they couldnt send someone until 2 days later.I finally came across a great employee. His name is Ray Cruz. This employee took his time on our attic and checked every possible problem the furnace could have. /he didnt leave in 10 minutes. He took over an hour to examine everything. He found the problem and our family was very grateful. If there were more employees like Ray i think this company would be outstanding. My 5 star review is for Ray. Thank you.. Erik Spring,texas

  • Review 137 (2019-05-03 - Rating: 5)

    Ricky was a great service technician. He answered all my questions and had my air back working very quickly. If I could give him 10 stars I would. I highly recommend Lonestar.

  • Review 138 (2019-09-18 - Rating: 5)

    Ben came out to my home today to look st my dryer vent. Id been having condensation flow back into the dryer for months and initially thought it was my dryer. Id had a technician from another company come out the week before and he was trying to charge me $600 to do something Id never heard of. Of course I decided to contact Lonestar instead. Ben looked at it and the issue was so small, he resolved it in 10 minutes and it was not a $600 job. Thank you Ben for your integrity and professionalism. Great technician and very helpful.

  • Review 139 (2020-08-07 - Rating: 5)

    My original communications took longer to receive than what I cared for. The VP called me back and ensured that my needs were cared for. I greatly appreciate the level of service you have given me as a result. Your install technician was very courteous and answered all of my questions. Thank you for ensuring all of my needs were met! Thanks Denny

  • Review 140 (2022-09-23 - Rating: 5)

    Ramon’s is awesome!! It was Friday Evening and he returned my call quickly! Today is my birthday and he saved my party! We are all so grateful for this man!

  • Review 141 (2018-11-14 - Rating: 5)

    Ricky came to house, late night to take care of a heating issue, upbeat and ready to help. He quickly identified the problem and fixed it. We greatly appreciate it, he did an excellent job!!

  • Review 142 (2019-06-10 - Rating: 5)

    Ok so our AC went in the morning, called Lonestar Air Systems and after 4mins the tech Mike called me back with an ETA of when he’ll be here. He showed up fixed it up and it was up and running, after he left something else on the AC was wrong and he came back to fix it and we are as happy as we could be about his customer service and the good work he does. Very professional and effective. Mike was great and I’ll highly recommend their services thanks to Mike.

  • Review 143 (2018-05-04 - Rating: 5)

    Buck(heat and cooling tech) came out on an emergency repair. He was very professional and thoughtful. After repairing our system, buck knew we just moved in to our home a few months ago. So he thoroughly explain our heating and cooling system to me and my husband. Thanks Long Star Air Systems for sending your best technican!!

  • Review 144 (2018-06-12 - Rating: 5)

    Ricky came through in the clutch and got my ac up and running in a very timely manner. He also went over certain features and technical specs about our ac that I had no idea I had!! Highly recommended.

  • Review 145 (2020-11-03 - Rating: 5)

    Brian came out today to provide semi-annual maintenance service on our furnace. He checked out both systems and also explained what he was doing as he went along. Everything is in tip top shape. Very professional and helpful. I highly recommend Lone Star for your HVAC service.

  • Review 146 (2020-11-03 - Rating: 5)

    Ricky was very kind. He let us know that he was coming in 30 mins before he got to our place. He quickly found and resolved the problem quickly. Within 5 minutes, he was done. He was professional and very welcoming.

  • Review 147 (2022-06-18 - Rating: 5)

    Rudy replaced the capacitor quickly with a high quality replacement. He was professional and polite. He explained what was wrong and what he did to fix the problem. This was a very positive experience with Lonestar.

  • Review 148 (2019-11-20 - Rating: 5)

    The Lone Star Air System team came by our house to fix an issue with the air balancing, Ricky came and did some readings around the house and explained what the issue was and fixed it that same day. Good and quick service!

  • Review 149 (2018-10-02 - Rating: 5)

    Ricky walked me through trouble shooting my AC and got me squared. Stayed with me for 30mins and made sure everything was in order. No need for a night call and saved me a bunch of money!! Excellent service. Highly recommended!!

  • Review 150 (2018-12-13 - Rating: 5)

    Hector was amazing! Very professional, friendly and went above and beyond. I felt like he was checking everything as if he was doing it for his mom. (Very thorough) I recommend him to everyone! Thankyou so much to everyone at Lone Star!

  • Review 151 (2018-09-13 - Rating: 5)

    Very happy with my service today. Raymond came out... on time...and saw problem immediately. He fixed it and not my ac is running perfectly. He was very courteous and knowledge. Highly recommend him and Lonestar.

  • Review 152 (2020-04-01 - Rating: 5)

    Ricky came through to save the day!!! My A/C unit went out during the night and by morning my house was a literal sauna. Ricky arrived in record time and got everything up and running smooth as silk in less than an hour. He even explained the details of my A/C unit’s problem in a very simple way to understand. My house is finally cool again and I’m so grateful. 5 out of 5 stars!

  • Review 153 (2019-07-19 - Rating: 5)

    Raymond was most helpful troubleshooting our unit, which was not cooling properly. Ray was professional, informative, and willing to answer all my questions. Diagnosed problem & got parts on order. Really customer oriented.

  • Review 154 (2024-07-05 - Rating: 5)

    Sayed Hosseini came and quickly found issue and replaced the capacitor. Also, he cleaned the outer AC unit while he is at it.

  • Review 155 (2019-08-10 - Rating: 5)

    I had a great and Awesome experience with Ricky he was the best and has a great attitude and I truly appreciate him coming in and taking care of business He ROCK!!!!!! I think you should hire more like him and show him more appreciation for his efficient and effectiveness !!!!GO RICKY!!!!!

  • Review 156 (2013-09-08 - Rating: 5)

    Within 20 minutes of reporting out a/c problem to our builder Lone Star had called. They were headed our way and within an hour it was fixed. The tech was very friendly and understood our need in this Texas September heat. They tech was polite and I felt safe with him coming to the house.

  • Review 157 (2022-06-16 - Rating: 5)

    Ive been working with Lonestar for about 3 years and have had great results. Their professional and respectful and make sure you fully understand the system and the work that theyre doing.

  • Review 158 (2019-07-14 - Rating: 5)

    Ricky was very nice and very knowledgeable and fixed our unit super fast. We called late on a Saturday night and they were able to come the next day on Sunday.

  • Review 159 (2016-04-12 - Rating: 5)

    I would use them anytime! Technician was knowledgeable and polite..he even gave me a call when he was on the way! So glad I didnt have to take a whole day off work..which has been a problem in the past for me with other companies. Great service, definitely would recommend.

  • Review 160 (2021-11-10 - Rating: 5)

    Raymond did an outstanding job! Although he came out for a furnace check, he found an issue with an AC drain line that would have caused extensive damage if not fixed immediately. He explained to me the situation and made the necessary repairs on the spot. Thx Raymond!

  • Review 161 (2018-06-26 - Rating: 5)

    Ricky and Kenric were very knowledgeable kind and concern about the operating unit. They were amazingly pleasant and friendly when explaining these presents.I would highly recommend these two handsome guys when I have issues.Lone star, please take care Ricky and KendrickThanks sooo much#lonestar

  • Review 162 (2024-01-08 - Rating: 5)

    Jose is a great guy who I feel very comfortable working with. He is extremely professional and courteous!

  • Review 163 (2016-08-10 - Rating: 5)

    We have used Lone Star to service several of our rental properties as well as our primary residence in Sugar Land. They have always been prompt, courtesy, knowledgeable, and willing to do whatever it takes to meet our heating and cooling needs. We recently replaced the 15 year old system in our home. Lone Star was in/out in less than a day and we are extremely happy with their products and their work. We recommend Lone Star without reservation! Cathy Penland

  • Review 164 (2021-05-16 - Rating: 5)

    Annual Check: Tech Mr. Julio did a great job and explained everything with patience and knowledge. He has excellent customer service and gives you confidence on the job. Thank You Julio!

  • Review 165 (2020-10-28 - Rating: 5)

    Ricky was amazing!! Not only did he quickly repair my heating system, He set up my online app and gave advice on my filter and maintenance!!! Thank you again Lone Star

  • Review 166 (2024-05-19 - Rating: 5)

    Really happy with the service provided by Jorge S last week. Solved our problem and verified that everything was working well.

  • Review 167 (2018-05-17 - Rating: 5)

    Thank goodness for Buck with Lone Star Air! On Mother’s Day we woke up to a scorching house. Buck arrived just an hour after we called. He was able to access the problem and he started the repairs immediately. He even noted issues that we were not aware of. He explained everything very well and even came back the following day to fix the drainage issue he found. We are so happy with his work, we will be calling on him again for our route maintenance. Thanks Buck for saving our Mother’s Day!!!

  • Review 168 (2016-04-15 - Rating: 5)

    I bought a new a/c and furnance unit from Lone Star Air Systems. The installers were efficient and finished in 6 hours. The next day the technician Robert, followed up to check out the system and calibrate the propane. The Salesman and all involved were very nice and got the job done in a timely manner.

  • Review 169 (2019-06-17 - Rating: 5)

    My tech Ricardo just left he was absolutely AMAZING I appreciate his willingness, professionalism, and friendliness to help !! Although its late after hours he took his time fix my issues and gave me advice about up-keeping my system to run smoothly ! My husband and I will sleep great tonight because of you !! Thanks

  • Review 170 (2018-09-13 - Rating: 5)

    Raymond was excellent! Extremely nice and helpful. Walked us through the issue and was very personable and professional. Truly cares about the well being of his customers. Thanks again!

  • Review 171 (2018-05-16 - Rating: 5)

    My service technician was Buck and he was awesome!! I asked him to come by to do a routine maintenance check on my unit and he went above and beyond; by changing the filter as well as offering to use Clorox for cleaning my drain pipes. He also thoroughly explained tips on how to better care for my unit. It was much appreciated!! I will definitely be using Lonestar for any HVAC needs and encourage others to do likewise.

  • Review 172 (2019-01-24 - Rating: 5)

    Raymond came to check an issue we have been dealing with for some time he took his time to understand the issue and recommended changing the style of vents in use. He started in the room with the biggest issue and what a difference it made. After addressing the other rooms, we feel that this is the fix. Thank you, Raymond.

  • Review 173 (2024-05-23 - Rating: 5)

    Terry was amazing to work with and helped make a stressful situation bearable. Great customer service!!

  • Review 174 (2018-08-08 - Rating: 5)

    Their specialty is air conditioning and it shows. I never call anyone else and tried about five other providers before I found them. From their office staff to their technicians, they are very professional. Michelle in the office is efficient, kind and effective. Buck, the technician, was also professional, diagnosed the problem, ensured the part was obtained, and the ac was fixed!! They’re he best.

  • Review 175 (2019-04-02 - Rating: 5)

    Had a great experience today with Ricky. Explained everything completely and thoroughly. Solved our heating issue without taking much time at all. Highly recommend.

  • Review 176 (2024-04-04 - Rating: 5)

    Rudy is the man! He was here so fast and efficient, communicative and dealt well with my dogs!

  • Review 177 (2016-08-10 - Rating: 4)

    Everything went well. Ive never had an experience with work being done, by any company, that didnt have at least one hiccup. The important thing is how its handled. It is obvious to me that customer satisfaction is at the top of their list. It was very much appreciated. I would recommend them to a family member or friend.

  • Review 178 (2024-06-05 - Rating: 5)

    I would recommend them to anyone quick service, quick response and great customer service. I called them and they were out within an hour and a half.

  • Review 179 (2019-07-12 - Rating: 5)

    Thank you lone star air systems for your dedication. After a long day at work I came home to a hot house. 94 degrees inside. It seemed impossible for anyone to make it out the same night but thier dedicated employee Ricky saved the day and got my a.c. cooling so I can rest. He kept me informed from the time I called till he was in route. He also spoke very highly of his management and leaders. I recommend LSAS to everyone in need of HVAC. The office staff is also very courteous.

  • Review 180 (2019-04-02 - Rating: 5)

    The people at this company are very polite and punctual on their work. Thank you Ricky and andrew for getting our system working at its best! I highly recommend Lone Star air systems!! Good job.

  • Review 181 (2021-05-05 - Rating: 5)

    Ray was our service technician. He was very knowledgeable, polite and got the job done!!! Highly recommend him and will request Ray for future HVAC needs or maintenance!

  • Review 182 (2023-01-05 - Rating: 5)

    Raymond and his expert team were very professional, found and solved the unique issue with my HVAC system. Very grateful and can now live in a comfortable home.

  • Review 183 (2018-09-12 - Rating: 5)

    Hi, my name is Kirstie not to long ago my a/c went out. It was really hot for my children and my new born. I called Lone star and they sent someone right away. Im very pleased by the Technicians punctuality and Performance. He explained everything that was wrong with it and fixed it. From my family to yours thank Mr. Raymond and God bless

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