Kings Aire
Located in Houston, Texas
Address: 1035 Kessler Dr, El Paso, TX 79907, United States
Phone: +1 915-592-2997
Rating: 4.6
Services
- Identifies as women-owned
- Wheelchair-accessible entrance
- Repair services
Categories
- Air conditioning contractor
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- HVAC contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-11 - Rating: 5)
I have been using Kings Aire for a couple years now. All the employees I have spoken to, whether in person or on the phone, have been very professional.They were able to come on an emergency to diagnose/fix our ac unit when it stopped one summer. We have been using them for maintenance since then.Mario came by recently to do our seasonal maintenance. He did a great job, was very respectful, and was able to answer all my questions and concerns. Great team. -
Review 2 (2025-02-28 - Rating: 5)
David Walker and Mario arrived to conduct a maintenance service on two units in our home. Both men are very professional and efficient in their work. We have used Kings Aire for our HVAC service for approximately four years and are very pleased with them. Thank you Kings Aire for providing such excellent service. -
Review 3 (2025-01-10 - Rating: 5)
Very professional and efficient. Mario was great at communicating what issues I had with my heating/AC unit and offered solutions. The pricing was very fair and I didn’t feel like I was being upsold of services not needed. Will definitely being using Kings Aire again. -
Review 4 (2024-11-16 - Rating: 5)
Our service man was extremely friendly and helpful and polite and respectful to my mother. She is hard of hearing but was very patient. We will always use kings aire when you provide such great service. David walker was our service man. Please know that you have an awesome employee. -
Review 5 (2024-11-05 - Rating: 5)
I have been a King’s Aire customer for over 15 years and have had nothing but the best customer service when having my Trane combined unit serviced by professional technicians. The entire organization is friendly and always ensure you are satisfied with the service they provide. I highly recommend this business if you’re buying a unit or servicing your existing unit. Great service at its finest. Thank you. -
Review 6 (2024-12-24 - Rating: 5)
Excellent service. David was very polite and professional. He took the time to explain everything that occurred during his diagnostic and patiently explained how my new thermostat works. I am grateful. -
Review 7 (2025-02-14 - Rating: 5)
I Had to have my dads furnace looked at it as it was not working suddenly. I called I after hours and the tech arrived within the hour! Wow! Tech was very nice and explained the problem and had my Dads furnace up and running in no time. We will be calling you in the future for any needs. Thank you all! -
Review 8 (2024-11-09 - Rating: 5)
Very friendly over the phone, quick to come out here to service, and was very fast and efficient. Mario fixed my issue within 10 minutes and then took the time to explain what was happening and answered all of my questions. Thank you so much Kings Aire!! -
Review 9 (2024-11-22 - Rating: 5)
Very satisfied with the service! A thorough job done, and technician was very professional, prompt and courteous. Used Kings Aire for my daughter’s home as well, both times received excellent service. -
Review 10 (2025-02-28 - Rating: 5)
Mario and David were excellent in servicing my split system. I highly recommend them to anyone for there refrigeration and heating needs. -
Review 11 (2024-11-22 - Rating: 5)
This is my 1st year with the 2xs a year maintenance service and I really like it. Trying to be proactive with my ac unit and kings aire makes it super easy. Their workers are respectful and answer all my questions. Will continue scheduling this service to avoid potential problems. -
Review 12 (2024-11-29 - Rating: 5)
We are very happy with the service that we have received from Kings Aire. Mario the technician was very professional and always explains everything to us. He even goes the extra mile to show us pictures of our A/C unit. -
Review 13 (2024-09-19 - Rating: 5)
I want to commend Kings Air employees MS.MYRA, MS. VANESSA and technician ISSAC for their outstanding customer service and understanding our needs in the issue with our refrigerated air unit and getting it done on a timely manner. You all make different and without a doubt serve with pride. I high recommend The. KingKINGS AIR -
Review 14 (2025-02-17 - Rating: 5)
Always reliable with an honest assessment! David and Jesse were a great team! Wouldn’t think of using anyone besides Kings Aire!! -
Review 15 (2025-01-22 - Rating: 5)
Excellent service and very prompt. Mario did a great job servicing my heater and a/c.He explained the condition of my units. -
Review 16 (2025-02-03 - Rating: 5)
Mr David W Walker did maintenance job on my AC unit. Awesome person. Thank you Sr.. -
Review 17 (2024-04-09 - Rating: 5)
This is our second time using Kings Aire to install an additional new unit. My husband and I are very pleased with the service. The technicians Cesar and Ricardo were very efficient and completed the installation in just a few hours. Very clean work! They also took the time to answer questions that my husband had. We definitely would recommend using this company. -
Review 18 (2024-04-30 - Rating: 4)
They installed a mini split system in garage few years back and it wound up having leak in coils that I knew was not repairable but they charged a service call, Freon and install of Freon and never got back on possible warranty replacement or in offering estimate on install of new unit. Pursued other estimates and went with a local reputable company to replace. Found out that original install was not to code and no permits from city when it was installed by Kings Aire. Owner made contact and discussed and apologized for this experience and assured new ownership is once again reliable and dedicated now as when we used them 20 years ago for home a/c conversion. They went extra step and opted to refund the service call from when this occurred. I give credit for their concern and handling of this matter. -
Review 19 (2025-02-01 - Rating: 5)
The technician did a very thorough professional service. I am very pleased with the work. Thank you my -
Review 20 (2024-11-08 - Rating: 5)
Kingsaire is the only place that I let service my HVAC. They installed about 20 years ago. Great techs and great service. Thank you. -
Review 21 (2024-04-02 - Rating: 5)
ANOTHER 5 star review from me for this business! Isaac came out to do the Spring check up of our unit and in keeping with the stellar people this company hires; he did such a thorough job on our unit. Discovered that the compressor was not working as it should and immediately was on it! The next day bright and early, I received a call from him indicating that they had the compressor in stock and it was covered under my warranty. Scheduled us for the following week and of course showed up as promised with Jesse and replaced the compressor. The service required a few extra parts; his manager, Joe Villa, said he wasnt going to charge us as we have been long time customers. For over 25 years Kings Aire proves that there are competent, honest, professional people and businesses out there! -
Review 22 (2021-09-23 - Rating: 5)
For the last three years David has been the technician servicing our HAVC systems. David did a thorough inspection of our bad unit and explained every step of his diagnosis. We replaced that 17 year old unit, and the installation of the new one was so professionally done we couldnt be happier. The whole staff on the phone or in person was a pleasure to work with. I will continue to use Kings Aire and highly recommend them. RV -
Review 23 (2024-05-16 - Rating: 5)
Mario Espinoza is an awesome technician! Hes extremely honest, highly proficient and very knowledgeable. We had noises from our HVAC that would make anyone believe they have a major issue; luckily, we got Mario who found the burnt wire---replaced it...and we are good to go.Thank you, Mario! -
Review 24 (2024-08-27 - Rating: 5)
Our AC blew out the compressor. Weve dealt with these guys in the past and everything went as expected. After being without air for quite a while in the hottest part of summer, feeling the cold air coming from the floor was a relief! -
Review 25 (2024-12-10 - Rating: 5)
Outstanding technician Mr walker is very knowledgeable and courteous his serviced my units very well thank you very much 😊 -
Review 26 (2024-11-20 - Rating: 5)
Mario was polite, explained the problem, and was able to obtain the part needed to fix the issue quickly. -
Review 27 (2024-12-28 - Rating: 5)
Very responsive and efficient. On time and nice work. Would definitely have them back for work or maintenance. -
Review 28 (2024-03-02 - Rating: 5)
Charlie, the estimator, was very thorough explaining what I needed,even got inside attic to check for additional duct work needed. The installers were prompt and professional, clean work.I called them twice for some minor adjustments and came next day and resolved the issue. I would highly recommend this company for any hvac work. -
Review 29 (2024-03-14 - Rating: 5)
Called them because of a weird smell. Thought it was freon leaking. Mario came out and did a complete check on our unit. He stated everything was perfect. Mario was on time and very professional. He could have easily said this is wrong, this is wrong and needs to be fixed. He didnt do that. I appreciate his honesty. I will definitely be using Kings Aire for my future hvac needs. -
Review 30 (2025-01-10 - Rating: 5)
Phone call on near arrival always a plus. there on time. Professional 5 stars! -
Review 31 (2023-06-19 - Rating: 5)
I just had my air compressor cleaned. My AC was making a strange noise sometimes. Jesus (the tech) was very helpful and asked if I had further questions before he left. I felt the customer support provided by him was excellent. I didnt get the name of his colleague but I do thank them for the service they provided. I will sign up for their schedule check up twice a year, not only because of the price, but because of the excellent service they provided today. -
Review 32 (2024-03-08 - Rating: 5)
I sincerly appreciate the work done by HVAC Techs on my unit. Before I contacted Kings Aire I ended up hiring three different business throughout the year to try and figure out my HVAC issue. Biggest mistake and waste of money ever. I wish I would have just gone with Kings Aire in the first place. Thankful I finally did and Im sticking with them! -
Review 33 (2023-04-29 - Rating: 5)
We needed an emergency repair to our A/C unit over the weekend. The technician (Isaac) was friendly and efficient. He quickly got our unit back and running! Great service! Im very satisfied with Kings Aire and would highly recommend them for your HVAC needs! -
Review 34 (2021-05-25 - Rating: 5)
Very professional and courteous from the start. From those who answer the phone right to the technical aspects of it. I needed to have my maintenance done and so glad I chose Kings Air. Exceptional knowledge and they answer questions efficiently with precision. I feel comfortable and safe knowing the service was done right and with professionals I can trust. Chris and Dave did a great job and explained everything I need and making sure I understand everything being honest respectful, courteous, and professional. Thanks again for doing an outstanding job. Highly recommend. -
Review 35 (2024-12-11 - Rating: 5)
They were knowledgeable and polite and did a good job. -
Review 36 (2021-03-18 - Rating: 5)
Mario and Angelo arrived as expected and made professional introductions then got straight to work. They were very courteous and professional through the entire install. When they were finished they managed expectations and showed me how to operate my new thermostat. Price was very reasonable and now my house is much cooler and way more comfortable. I cant recommend Kings Aire strong enough. -
Review 37 (2021-06-08 - Rating: 5)
Highly recommend! We were scheduled immediately with no run around, Mario was awesome he arrived promptly and fixed the issue easily. We had previously received a quote elsewhere that would have left us without ac for a few days in this 100 degree weather, but Mario was able to see what needed to be done and got it running and explained thoroughly. Prices were way better as well. Definitely sticking with Kings Aire for any and all repairs/maintenance! -
Review 38 (2023-09-19 - Rating: 5)
Walker came out after office hours (7 pm), fixed the problems I was having with the AC, and even took the time to explain what the problem was. Not only that, he also only charged me for the overtime fee, no service or labor charge. Overall, excellent and friendly service! -
Review 39 (2024-12-17 - Rating: 5)
Professional, efficient, high quality service. Very good communication about issues. -
Review 40 (2022-03-08 - Rating: 5)
The team was knowledgeable in evaluating the system and gave alternatives to solving the situation. The gentlemen were great listeners and were considerate of our concerns. They arrived when they said they would, completed the job in the predicted time, and left everything in order at the end. The continuity of overlapping team members gave me great comfort. I couldnt be more pleased with the outcome, quality and value. -
Review 41 (2022-06-17 - Rating: 5)
I called Kings Air and they were backed up u til 7/13 but ICould pay extra to have themCome at. Night. Praise God - they came and repaired system.Thankful- thankful- However, I didn’t realize 131 fee was on top of they did repair and not partially waved with repair. So that is expensive.However Technician was wonderful,Polite, thorough, knowledgeable, and efficient. Will call again if there is a problem.ThaNkful to have a company come same day and do a goodJob. -
Review 42 (2022-10-07 - Rating: 5)
Mr. Walker was professional and kind. Showed up on schedule and came back the next day with the part to fix my unit. The receptionist was nice as well. They were able to come the next day of me calling. I didn’t think the prices were too bad either. They take off the diagnostic fee if you use them to fix the problem. -
Review 43 (2023-02-16 - Rating: 5)
My heating went out on a Saturday night during extremely cold temperatures. I called kings air Sunday morning and someone was able to come out that day and fix my heater. Wonderful service and courteous technicians who explained everything and did a thorough job. -
Review 44 (2022-09-22 - Rating: 5)
Called on a Monday, tech (Isaac) came out on Tuesday morning and looked at unit to find the problem. He described the problem, had the solution to fix it. he gave me two different prices (one if unit had warranty and one if unit did not have warranty) I was happy he took care of finding out if my a/c system was still under warranty. He called me within an hour telling me that my unit still had warranty and scheduled a time on that same day to come out to fix my a/c unit. He arrived on time and had the unit fixed in a timely manner. He was very detailed in explaining what he was repairing and the pricing. Very satisfied and would definitely recommend to others.” -
Review 45 (2023-03-28 - Rating: 5)
Technician arrived within the given window and called to let me know he was on his way. Service maintenance was completed in a timely and thorough manner. Mario, the technician, was very professional and took the time to explain in detail the work that he had performed. -
Review 46 (2023-05-24 - Rating: 5)
I have used Kings for emergency services, and regular maintenance. They have amazing customer service, their guys that work on the units are professional, and explain everything in detail, and are just really nice. Their pricing is spot on. Highly recommend! -
Review 47 (2016-06-22 - Rating: 5)
We purchased our unit from Kings Aire because of the company being a local business and name recognition.After a few months, we experienced some issues with our thermostat and the unit running constantly. Every time I called the service department, technicians were dispatched in a timely fashion. Their service department is excellent, friendly and helpful. I had the pleasure of meeting the owner, Ms. Villa, and she took time out of her schedule to meet with me. Charlie, service supervisor, is just outstanding and always follows up with his staff.We also had Kings Aire install insulation in our attic space and it made a world of difference with our indoor climate..We commend the entire Kings Aire staff for being so responsive and easy to work with......They took care of us on every issue and more.An outstanding and service orientated company. Special recognition goes to the service staff of professional employees! -
Review 48 (2024-11-21 - Rating: 5)
Great customer service and very thorough with analysis of unit. -
Review 49 (2023-09-07 - Rating: 5)
Needed to use this company due to an Emergency freon leak with this heat wave, our Tech Mario was excellent and professional and provided great service. I would recommend this business if you need a quick fix and evaluation. Thank you for the fix -
Review 50 (2022-05-06 - Rating: 5)
Excellent service beginning with Myra in customer service and ending with Jesse who repaired my unit. Both were extremely professional and showed urgency. They communicated in a timely manner and kept all commitments. I will only be using Kings Aire in the Future. -
Review 51 (2022-05-30 - Rating: 5)
My A/C stopped working and I waited for another company that was too busy to care. They put me on a list for Monday after they didnt arrive on Sunday, I had called them Saturday morning. The dispatch for Kings Aire stated I would receive a call in 15 minutes. Mario was an upmost professional calling in 15 minutes. He asked what happened, he didnt over promise but gave me hope he would do his best to fix my A/C. Mario also gave me an ETA he arrived on time. By the time he left my A/C was working. Thank you Mario I appreciate your professionalism and attention to detail! -
Review 52 (2018-06-01 - Rating: 5)
Eric (Service) technician was super professional, courteous, knowledge during his service visit. My parents had a central heat and air system installed 6 months ago Kings Aire did a fantastic and quick job of installing the units. 6 months later we called to have some adjustments made to the registers and within 24hrs a service technician was out at the house addressing all our concerns and making the proper adjustments and answering all questions and ensuring we were happy before he left. I high recommend them for your heat and air needs.Thomas -
Review 53 (2020-02-01 - Rating: 5)
Could not be happier with the whole process with Kings Aire. They provided several options for our home and explained the benefits of each.The installers were very courteous and cleaned up after themselves each day. They kept us informed of the progress each day of the install. there was a small issue and when brought to their attention it was correctly quickly. We convert from a Master Cool system to refrigerated air. Based on the layout of our home we purchased, a furnace, a roof AC unit and split for a hard to cool area. I am very happy to recommend them. When taking the whole experience into consideration we are well pleased. -
Review 54 (2022-02-25 - Rating: 5)
I connected with Charlie the sales manager immediately after an estimate for replacing our central ac units. Years of experience and the confidence to tell me what I needed with no sales pitch, only a man who wants the best for his clients. Had my units replaced less than a week later. Two day installation with Cesar and Joel who were great. Always on time, always personable, but most of all knowledgeable and eager to pass that knowledge to me. TO TOP IT OFF, a good company starts at the top(CEO), and seeps down to every employee in the business. From the receptionist to the technicians and in-between, I was most impressed. Any business in El Paso could learn from Kings Aire . -
Review 55 (2020-10-05 - Rating: 5)
As a property manager for several homes throughout the city, I am so happy that I finally found a company like Kings Aire who cares about providing excellent service. Ramon (technician) always takes good care of my client’s properties & I know the job is always done right. The Service Manager is outstanding.Thank you Kings Aire for your professionalism! -
Review 56 (2020-10-07 - Rating: 5)
We continue to renew our service contract with Kings Aire because of the thorough, courteous service we receive. Christian has been our Tech for the past couple of years and he always leaves us with confidence that everything was checked, serviced and is good for another season.When you see or talk to the same employees, and the service continues to be quality, one can’t help but feel the employees are happy, loyal, and they ar no e treated well. Take care of employees, they take care of you. -
Review 57 (2021-03-11 - Rating: 5)
I had a few wiring issues when installing Nest Thermostat and AC unit would not shut off. I called Kings Aire Saturday morning & was able to get same day appointment.Technician David called to let me know what time hed be arriving. David fixed the problem right away and informed me what the issue was.I asked him about scheduling a service on AC unit, he informed me that he could do AC service on Monday and recommended 2 service options.On Monday David inspected AC unit, pointed out issues, made recommendations & fixed all issues in a timely manner.David is very professional, knowledgeable & efficient. I highly recommend Kings Aire & technician David. -
Review 58 (2020-11-18 - Rating: 5)
We have used Kings Aire for over 20 years, they have never disappointed! Always on time, their techs come neat with clean uniforms and are always professional and engaging. We have never had them try to sell us service that was not needed. David did our winter maintenance and he is always one of my favorites (though it is difficult to choose). -
Review 59 (2024-11-21 - Rating: 5)
You guys are the best .. so nice and do an amazing job ! -
Review 60 (2021-04-16 - Rating: 5)
Edgar and Daniel were the technicians that came to our home to conduct the semi annual service work on our heating and air conditioning systems. I have an annual maintenance agreement with Kings Air and every time they come, their technicians are professional and courteous. Edgar and Daniel set the bar high for all. They were outstanding, provided me with a complete explanation of what they were testing and why. I have asked Kings Air to be sure and send the same technicians out for my October winter preparation. I would recommend Kings Air to anyone looking for quality products and service. -
Review 61 (2021-07-22 - Rating: 5)
Christian and his partner came out for an emergency outage on a Sunday, they found two problems and were able to get us running. We then made an appointment to get our coils cleaned as per their recommendation due to it being so clogged. Christian did a fast and through job. Our unit is now running wonderfully and we are happy. We were shown before and after pictures so we know it was cleaned well. -
Review 62 (2020-09-17 - Rating: 5)
King’s Aire is by far one of our very best sub contractors. Their professionalism is top notch! As a GC we value a company in which we can always rely on and gets the job done right... Every time! Basillio, Charlie, Cesar and Carlos... I truly thank you for all your hard work, excellent communication between our companies and delivering quality products with outstanding workmanship. I as well as our company DBSI, are thankful. I highly recommend King’s Aire to anyone who is looking for that one company you can trust and rely on. - MM of Mesa Az (Superintendent- DBSI). -
Review 63 (2022-06-12 - Rating: 5)
Our AC went out around 1am. We called around 730am for weekend service, & Angel showed up around 4pm to help us. Upon inspecting everything, the consensus was that our compressor was shot & we’d need a new one. He went to his next call, which was presenting similar issues, but replacing a simple part fixed their issue. Angel thought of us since the issues were similar, & he was kind enough to show back up & ring our doorbell & ask if he could try one more thing. It worked!! We’re SO grateful for him being so kind & thoughtful, & taking time out of his surely busy schedule to come & help us when he easily could’ve continued about his day. This guy deserves a raise!! -
Review 64 (2022-07-05 - Rating: 5)
Our Unit broke down on a Holiday. Called kings aire at 8am.Technician called me back and said he had 3 calls before me. He responded to my messages and arrived around the estimated time. Thank you David Walker for being so helpful, working on a holiday and of course for repairing our unit.Highly recommend this company. -
Review 65 (2021-07-29 - Rating: 5)
The service personnel are excellent, they called ahead to be sure someone was available. Then they actually explained what was next, what could happen and laid out the cost. I was a little unsure, but the repairmen gave me proof of the situation and seemed to understand my need actually see the parts brought in or removed. These are excellent professionals, never a condescending attitude toward this customer! -
Review 66 (2021-03-08 - Rating: 5)
King’s Aire installed our AC/heating unit and have always serviced it. We have continuously received excellent personal service from this company. Their technician David performs maintenance checks twice a year and each time does, he throughly inspects the unit. He is always very respectful, courteous and knowledgeable, as he always answers any questions we have. Highly recommend this company if you are thinking of installing or replacing an AC/heating unit in your home. -
Review 67 (2023-11-20 - Rating: 5)
The technician was much, much more thorough than the services provided from prior contractors. Mario was very informative, polite and as mentioned previously thorough. -
Review 68 (2024-07-16 - Rating: 5)
We have used this company several times and every time they have been responsive, professional and honest. Highly recommend them! -
Review 69 (2020-07-10 - Rating: 5)
I was very lucky to get a same day appointment when out air quit working. I called several places with no luck. The office staff was very professional and helpful. The technician Mike was great. Found the problem, fixed all in record time. Kings Aire will always be the first place I call from now on. We were very impressed -
Review 70 (2018-09-13 - Rating: 5)
I know this company for many years and have always done an outstanding job. Just recently my in-laws unit was not cooling. They called Scotts Aire who recommended a new compressor at first and then later suggested a whole new unit with a price tag around $7000.00. I recommended they call Kings Aire. The technician came out and said it was not the compressor. They ordered a new part which took longer than expected to come in. Kings Aire then installed a temporary part to get the unit working. New part came in on Monday 10 September, unit is working fine, all at a cost of under $100.00. Thank you Kings Aire, great job. -
Review 71 (2020-09-27 - Rating: 5)
I called Kings Aire on a Saturday Night, and Mario Espinoza the technician arrived within 30 minutes. He quickly assessed the unit outside and found the problem. He replaced the capacitor and checked the rest of the unit. He made recommendations for further maintenance.Mario is a very respectable young man. He is very knowledgeable and answered all my questions. I highly recommend him and Kings Aire for future maintenance and repairs. Thank you Mario! -
Review 72 (2018-01-25 - Rating: 5)
Ramon and Kalup, were fast and very friendly, explained things so i could understand, above all treated me in a professional manner. I had some landscaping work done on the backyard, the unit was on the ground, it had to be removed and reinstalled. What I liked most they same workers who removed it also reinstalled it. I noticed they made sure the lines where properly sealed because they pressure tested it and used a mirror to make sure the connections were solid. I am very pleased with the work they did and the fact they even took time to talk to me when they could. I would highly recommend this guys to anyone. -
Review 73 (2024-11-13 - Rating: 5)
Hello,As a new owner of 2 Trane Refrigeration and heating systems, the materials that were left me after my installation did not contain any instruction on what the home owner was suppose to do to change from cool air to heat during the seasonal changes.I called Kings Aire and they sent out a service representative by the name of Chris Perez.I would like to commend Kings Aire for hiring such great associates. While the installers of my new system, Cesar and Carlos were very professional and courteous, Chris Perez went above and beyond to answer all of my questions and he took the time to explain to me all of the necessary steps that A new homeowner, of a newly installed refrigeration system, needed to know to ensure years of problem free results.I plan on using Kings Aire to inspect and service my units yearly and I plan on always requesting Chris Perez to do the inspection as long as he is with Kings Aire. And if for some reason Chris is no long employed with Kings Aire I will surely make every effort to find out which company was able to hire him and start using that company to service my units, just so I can continue working with such a great associate as Chris.Respectfully,Charles A Lopez, Jr. -
Review 74 (2020-12-29 - Rating: 5)
Great service! Had them install a mini-split AC unit and all said and done the install is professionally done. There were a few concerns but nothing major enough to affect the install. AC also runs VERY quiet, I have to listen for it to hear it.Update:Had some noise issues with my AC that were hard to diagnose, Angelo finally was able to take apart and diagnose it and fixed my problem 100%! He was also very sympathetic and understanding of my frustration which is a huge bonus! -
Review 75 (2021-05-26 - Rating: 5)
Our Fire Department currently uses Kings Aire for quarterly maintenance on our HVAC systems and are pleased with their work. Recently we were in need of replacing two commercial makeup air units. They came out multiple times to spec out the project and create a detailed plan for the replacement. Their pricing was competitive for this project. We worked with Neto Silva very closely through out this project and he was wonderful. He was very detailed oriented, organized and very communicative through out the entire process. The subcontractors they hired (Electricians and plumbers) were equally professional. We are very happy with the completed job and would highly recommend them to anyone. Thank you Kings Aire for a job well done. -
Review 76 (2024-04-12 - Rating: 5)
Mario was very knowledgeable, professional, explained things well, and answered all questions. He called 20 mins before showing up too! -
Review 77 (2020-09-04 - Rating: 5)
I am greatly pleased with the service provided by Kings Aire. Technician David showed up early during the scheduled appointment window, was professional and wearing protective equipment. He thoroughly explained to me the issues involved with my inoperative a/c unit and advised me of options for repairing it. Thank you, David and Kings Aire for getting my home back to cool. My dogs and I greatly appreciate your work. -
Review 78 (2020-11-14 - Rating: 5)
Very pleased with the service provided. The installer, Mario Espinoza, was extremely professional and a pleasure to do business with. On both occasions when Kings Aire personnel visited my home, they diligently followed Covid 19 protocols. All in all a very satisfactory experience. -
Review 79 (2019-08-02 - Rating: 5)
Mike Gonzalez came out right away after hours and cleaned my refrigerated air system which wasnt working to make sure everything was running fine. Nice and definitely knew what he needed to check...All other air competitors around town left me hanging and about to die of heat stroke but Kings Aire came through..thank God! Great prices and well worth the charge...Will def be recommending them to everyone and using their services in the future. Thanks Mike and Kings Aire! -
Review 80 (2018-09-21 - Rating: 5)
Christian was very professional and knowledgeable. He worked around my schedule to get our a/c back up and running. I am very greatful for his excellent work ethic and professionalism.I do absolutely hate this four hour window style of appointment. You have to improve your logistics and communication to be able to provide accurate appointment times. No one wants to sit around and wait for four hours; we have obligations to attend to. -
Review 81 (2020-09-03 - Rating: 5)
We service our two 🏡 homes with Kings Aire for the last 15 ,20 yrs. Always professional,On time, quality work and friendly. We have been very happy with Kings Aire. ChrisIs our guy (service tech) hes awesome. -
Review 82 (2023-04-03 - Rating: 5)
David is an excellent service technician. His expertise and knowledge are superior and I trust him. It is a great feeling to be able to trust the work, the ethic and customer service he and Kings Aire provides. -
Review 83 (2018-08-01 - Rating: 5)
I was having issues with my AC/Heater combo unit. I initially went with another company (not going to name names in this review) due to being able to get a sooner appointment. Their service tech said that the refrigerant was low by 2lbs and that I may have a leak in the system. I initially believed their recommendation. However, after getting the funds to set up the appointment I decided to call Kings Aire for a second opinion. I have known about Kings Aire due to there work on Fort Bliss. The 2 Service Techs Christian and another guy were very professional and werent out to BS me. After doing their checks they found nothing major wrong with my unit except that the refrigerant was a little bit low but nothing that should affect the operation of the system. That diagnosis saved me quite a bit of money. I have elected to stay with Kings Aire for any HVAC work. I did purchase their annual service agreement which the price is reasonable at $150 for the year. This comes with 2 service checks, one for the Fall and one for the Spring. I wish I would have waited for an appointment with Kings Aire instead of paying another company $95 for them to tell me something that I did not need. Kings Aire service call fee was $75.I am now a Kings Aire customer for life. -
Review 84 (2018-05-02 - Rating: 5)
Christian from Kings Aire went above and beyond our expectations. Him and his team quickly fixed our unit, informed us ahead of time and after of what work was performed. He also made us aware of a hole in our roof and took pictures of it. He did a wonderful job and said he would follow up in a couple of weeks. -
Review 85 (2024-11-26 - Rating: 5)
Great Service by Mario. On time and very professional. -
Review 86 (2014-04-22 - Rating: 5)
As the owner of a small pizzeria, fast and efficient is a must! When experiencing a refrigerator failure, Genaro, a servicemen at Kings Aire, responded with same day service. He was able to identify the problem and get our refrigerator up an running in less than two hours. Genaro exhibited the utmost professionalism, was polite and very respectful. He kept a very tidy and clean work area and was fast and efficient! To top it off the price was extremely reasonable. I was very pleased and impressed. I will continue to use Kings Aire as my go to for my air conditioner, electrical, and service work for my pizzeria and my home. -
Review 87 (2020-09-02 - Rating: 5)
Our 16 year old refrigerated AC unit suddenly failed in June. We received a quick response and the responding technician immediately identified the problem. Once we decided upon new AC units, all involved personnel were thorough, courteous , and mindful of the current COVID-19 safety measures. The appropriate number of staff arrived the day of installation. New equipment was safely installed within a few hours. We highly recommend Kings Aire for any HVAC issues anyone may encounter. -
Review 88 (2021-12-20 - Rating: 5)
Kings Aire performed our yearly heating maintenance. Not only was the technician extremely professional, he also took the time to address a few issues that we were unaware of. We will continue to use them and would recommend them to anyone looking to have a professional regularly maintain their heating and cooling system. -
Review 89 (2021-06-13 - Rating: 5)
My technician was professional and very knowledgeable. Did a thorough job explaining the issue and quickly fixed the problem. He also recommended some things we can be doing ourselves as to extend the life of our AC units. Definitely recommend. -
Review 90 (2022-06-01 - Rating: 5)
Would highly recommend. David was very professional, knowledgeable, and courteous. Explained everything in detail. Advised of recommendations in advance. Gave cost of additional services prior to doing work. I can only say I am extremely satisfied with not only the technical service but also the customer service. I do not think I have to look elsewhere for any future maintenence or repairs on my HVAC unit. Thank you. -
Review 91 (2022-01-20 - Rating: 5)
Ive had other local companies destroy my unit. Im not naming any names but Kings Air fixed it Right and Ive never used anyone since. Very Professional and Call 30 mins before showing up. They are willing to help you out when others fail short of service. -
Review 92 (2018-04-02 - Rating: 5)
Curteous service on the phone, available appointment times, and Ramon called before arriving on the day of my appointment. He was respectful and professional, even when my kids wanted to ask him questions. He diagnosed and fixed the issue right on the spot. Reasonable rates as well. -
Review 93 (2021-03-15 - Rating: 5)
Called to get the pump replaced, David was very polite, professional and knowledgeable. He answered all our questions and fixed our issue without any problems. Service was excellent and pricing is fair. I definitely recommend Kings Aire! -
Review 94 (2023-01-18 - Rating: 5)
My HVAC had stopped working and was so nice that the techs showed up immediately and diagnosed the problem. David was very informative and understanding. They replaced the blower motor and restored my heat. Thank you again…Joey -
Review 95 (2020-01-09 - Rating: 5)
I coordinated with Kings Aire on a commercial project. Not only did they have very competitive pricing, they were efficient and punctual. The quality of work is excellent. Will definitely reach out to Kings Aire for any future needs. Thank you for everything Neto! -
Review 96 (2020-10-26 - Rating: 5)
Christian and his co worker were the bomb! Very nice and respectful! Answered all my questions and gave me advice on switching air filters! They loved my dogs! Christian came out during the spring to replace a burnt plus and out let! He is awesome! See you in the Spring! -
Review 97 (2021-04-29 - Rating: 5)
I would like to thank Kings aire and their team in particular Mr Rosales for the outstanding work in converting my AC/HEATING UNIT TO REFRIGERATED AIR. I had to transition due to numerous issues with mastercool unit and a part of the duct system that had rotted which was causing leaks destroying a section of my ceiling. This team showed up on time as scheduled and promptly got my new system installed. These gentlemen showed their experience and even left the work area clean. The sheetrock installer did an amazing job repairing the ceiling after the ductwork was installed. I have used kings air in the past and today i can say i will definitely continue with their service and would recommend them to others. I never do reviews but was compelled to share as i have had bad experiences with other contractors why not share the good ones! Thank you Kings Aire for making this a smooth transition! -
Review 98 (2021-05-03 - Rating: 5)
Kings Aire provided excellent service installing a Trane hybrid central air system. Technicians were superb. The installation was done professionally and efficiently. I would give them the highest rating possible on any scale. They are well known in El Paso, Texas for their quality installation and maintenance. -
Review 99 (2023-04-11 - Rating: 5)
King’s Aire is wonderful - woman and family owned. David, our tech, is just a terrific individual. Always please with the service we get. -
Review 100 (2021-11-16 - Rating: 5)
Called for yearly service on our heater. We noticed when heater turned on at night only cold air came out. We mentioned this to the service man who came out, Mario. While he was here he cleaned and checked to make sure there were no gas leaks and made sure it was working properly. He checked the unit and found the problem and fixed it. -
Review 101 (2020-10-14 - Rating: 5)
Just wanted to thank the tech and his assistant for being professional courteous, friendly and very knowledgeable. Quickly diagnosed the issue, changed the part. He also advised me of a few additional parts that would enhance the performance of the unit. Well be using Kings Aire again. -
Review 102 (2020-09-20 - Rating: 5)
I had a burnt fuse and flooded pump and they walked me through the process of fixing it in order to prep my system to be ready to communicate with our new nest thermostat. Jesus and Hector spent a lot of time on the phone with me and even FaceTimed me to make sure I was doing the right thing! Awesome service. -
Review 103 (2024-11-21 - Rating: 5)
Technician Mario Espinoza thoroughly performed and explained fall maintenance on furness. Great job! Thanks! -
Review 104 (2019-11-27 - Rating: 5)
David and the intern with him provided excellent customer service while servicing my furnace. His attention to detail and professionalism made me comfortable in knowing that the job was done correctly, and I will definitely look forward to utilizing Kings Aire for future furnace and A/C services. -
Review 105 (2022-11-16 - Rating: 5)
Both service techs Mario and Anthony did an outstanding job. Both were both professional and knowledgeable. I will continue to use this company without hesitation. -
Review 106 (2021-01-12 - Rating: 5)
Great Service we have used Kings Aire for each of our HVAC service. The company is professional and workers showed on time. They completed work quickly and explained to me what was done. I will continue to use their services and definitely recommend them for any HVAC services you may need. -
Review 107 (2019-05-07 - Rating: 5)
An overall very satisfactory installation of a new system. Always had competent installer techs, and the work in well done, timely and priced properly.Mario E was a young tech who assisted Lozano in our install this week. Mario was polite, helpful in programming the thermostat and neat in his work habits. -
Review 108 (2021-09-28 - Rating: 5)
We were in desperate need of a new 7 ton HVAC system to replace a very old unit at our commercial warehouse. I contacted more than 10 AC companies in the El Paso area to request quotes. From my very first interaction with Neto at Kings Aire, I immediately knew that we would be in very capable and committed hands. There were some unexpected and very frustrating hiccups along the way (all of them out of Netos control) but he communicated with us daily and he went above and beyond countless times. In hindsight, I think we could have selected a different company and maybe we could have paid a bit less but the outstanding customer service we received was priceless in my opinion. I highly recommend Kings Aire as a company and I would try to get Neto to help you if possible. He will not let you down. -
Review 109 (2022-01-13 - Rating: 5)
Our technician was on time, professional and most important....knowledgeable. I would use Kings Aire again if needed. Also, $300 less expensive than the first quote from another company. -
Review 110 (2022-10-16 - Rating: 5)
I was fortunate to have Mr. David Walker check and repair my AC unit... He was exceptionally thorough when servicing my unit... He takes pride in his work and it shows... He is a great asset for Kings Aire... Kings Aire has always come through when Ive needed them, they are quick to respond... I highly recommend them for any heating and cooling issues!!! -
Review 111 (2022-11-23 - Rating: 5)
Mario was awesome when he installed the a/c.Daniel was also awesome when he had to troubleshooting.I luv ur service. Plz change to my nameIrma Martinez, my mom is in a foster home. -
Review 112 (2022-10-17 - Rating: 5)
Great company, service, and guys. Had them do basic maintenance on my ac and heating units. On time, knowledgeable, and talked me through their process. Would definitely recommend them. -
Review 113 (2021-07-23 - Rating: 5)
Not only did they call before arriving. But they also showed earlier than scheduled. U know thats not always the case for everyone but I am glad it happened for me. The technician was very helpful and explained exactly what needed to be done and wa truthful saying it might fix issue but it where they needed to start before testing the rest.. so Mario and Steve thank you for your hardwork. -
Review 114 (2020-10-14 - Rating: 5)
Christian Perez provided an outstanding service to the unit at my grandparents house on Cathedral Cr. a few weeks ago. He made a thorough assessment of the unit and offered guidance of the next steps to bring the unit up to par. Very happy with the service! -
Review 115 (2021-02-24 - Rating: 5)
We wanted to get the HVAC inspected before purchasing a home. The inspector David came on time and did a thorough job. He took time to educate us on how this unit works and how to properly maintain the unit in the future. He pointed out issues he found and gave us estimates. -
Review 116 (2021-04-27 - Rating: 5)
Mario did a great job and was very helpful and friendly. We had an issue with our AC pads and he helped us tremendously, as did his supervisor. We will continue to use KA! Thank you to all. -
Review 117 (2015-05-19 - Rating: 5)
LOVE IT! LOVE IT! LOVE IT! I cant say it enough. Im so glad that I replaced by junk of a water cooler of an air conditioner for refrigerated air. Kings Aire were fast, nice, helpful and actually took the time to find out the best way to make my house comfortable... to all my rooms. It feels good now knowing I can control my air. No more getting that sauna feeling with my evaporated junk.At this time of the season, Im glad that I called Kings Aire.Happy Customer right here. (Two Thumbs point to myself) -
Review 118 (2023-11-30 - Rating: 5)
The tech was quick and efficient! He was very knowledgeable and was clear in explaining what he had done to service our heater. -
Review 119 (2020-01-24 - Rating: 5)
Kings Aire installed a mini split in our sunroom. Now we have a great family room with heating and cooling all year long. We loved their service and the technicians were professional and advised us during the process. Will use them again for all our hvac needs. -
Review 120 (2020-09-03 - Rating: 5)
If you want GREAT SERVICE,(On time, professionalism, cleanliness, honest personnel). Call Kings Aire, Mr. Villa and his team are exceptionally serviceable.thank you Mr. Villa for an awesome job you performed for my family. -
Review 121 (2023-08-23 - Rating: 5)
Ac unit went out due to a storm, brought in an AC company to check it out and they left my unit in pieces and took some parts - gave me a quote $$$$ to replace ‘cause “there was no sense in repairing” - I called Kings Aire and they came in quoted me an estimate to fix and got me back online in a day PLUS saved my family $$$$ - the techs were friendly and easy to work with and most importantly they were honest - not going anywhere else with my AC needs - start with Kings Aire and save yourself the hassle and stress. -
Review 122 (2020-09-08 - Rating: 5)
After getting very expensive quotes and not really a breakdown of what the issue was with our AC units we were worried that we were not going to be able to fix our AC problem. Luckily we came across Mr. Villa at Kings Aire who took the time to explain what the issues were and provided us with a solution. If you need a trustworthy HVAC company in El Paso who will not oversell you and really take the time to identify your needs there is no other company. Thank you Mr. Villa and the Kings Aire team! -
Review 123 (2020-02-29 - Rating: 5)
Christian P. arrived within the designated time preceded by a phone call to let me know that he was on the way. He introduced himself and proceeded to check the unit with efficiency. He was able to complete the work quickly demonstrating his knowledge and ability. He explained what he had done, how often to change the filters, and to call if there were future problems. The work site was clean after the work. Excellent customer service and social skills. -
Review 124 (2024-11-20 - Rating: 5)
I want to thank Charlie Rosales and the technicians, Cesar and Carlos for the outstanding job done installing my HVAC at my residence. Technicians were courteous and highly skilled in their profession. I highly recommend this company, will be a loyal customer. -
Review 125 (2019-12-23 - Rating: 5)
Kings Aire is the only company I would trust to work on my HVAC units. They converted a rental property we have from Master cool to refrigerated air at a great value and quickly with no mess. They also service my homes units at a great price. Get the year round protection policy well worth the addition cost because it will save you in the long run. -
Review 126 (2021-05-03 - Rating: 5)
Our technician,Mario, was great! He was punctual, knowledgeable, and had the problem solved in no time. Couldnt have asked for better service on a Sunday! -T. Parra -
Review 127 (2020-02-12 - Rating: 5)
The technicians Christian & Joshua arrived promptly at the designated time & were very courteous & explained in detail what needed to be done to have my heater operating again. Kings Aire will continue to be my first choice when it comes to furnace/ac repair! -
Review 128 (2020-08-19 - Rating: 5)
Mario E. Was our HVAC technician. He was punctual and very professional . We appreciated how he used pictures of what he did to our AC unit to explain the procedures and parts replaced. Mario E. Was very skilled and knowledgable. We would Definitely call Kings Aire Again! Highly Recommended!Thanks Mario E! -
Review 129 (2021-05-19 - Rating: 5)
I had a Trane unit installed 11 years ago. Every year I pay for the Maintenance Agreement. They make sure A/C and Furnace are operating properly. The technicians that have come by have always been very professional and courteous. -
Review 130 (2021-09-16 - Rating: 5)
David the Technician came out to perform maintenance and repair my HVAC. He was on time, professional, and extremely knowledgable.I had a great experience and I will be using his and Kings Aire services from now on. Thank you David for answering all my questions and taking care of my HVAC -
Review 131 (2020-10-14 - Rating: 5)
Christian Perez serviced my in laws home on Breeder Cup Way and showed up with a winning attitude. He was punctual, efficient and profession and he serviced the unit for the upcoming season! Great Job! -
Review 132 (2019-12-10 - Rating: 5)
Kings Aire is Very Professional, they provide a Quick Response on Service and Repairs. Their Employees are very courteous and knowledgeable. I recommend this company for all your Heating and Cooling needs. -
Review 133 (2023-10-14 - Rating: 5)
Mario and his assistant performed maintenance on our units. Did a great job. Will hire Kings aire again. -
Review 134 (2020-12-08 - Rating: 5)
Kings Aire was fast assisting me and our broken heating unit. The technician Angelo was polite, efficient, and competent! I will be continuing to use Kings Aire from this point onwards. Best in El Paso! -
Review 135 (2020-12-28 - Rating: 5)
Great services. Mario was quick and efficient. Took time to explain in detail the problems with my system and gave tips on how to avoid future problems. Great company and customer service. Thanks Kings Aire. -
Review 136 (2021-04-16 - Rating: 5)
Mario and partner (didnt get his name) were professional, courteous and hard working. Mario explained everything they were doing and how to use the new thermostat. Very pleased with the job they did. -
Review 137 (2019-12-21 - Rating: 5)
I was very pleased with the service I received for my rental home. Ramon Jacquez was very thorough in maintaining the unit with utmost professionalism. Kings Aire is well represented! -
Review 138 (2021-12-30 - Rating: 5)
David was extremely profesional and answered all my questions. He installed a nest thermostat in my home and did it in a timely manner. I will be using the company if any other issues come up. -
Review 139 (2020-10-05 - Rating: 5)
Kings Aire technicians are very professional, knowledgeable, and and do a wonderful job. I was very pleased with Mario Espinoza, our technician. Very dependable, highly recommend Kings Aire! -
Review 140 (2018-01-18 - Rating: 5)
I am a loyal customer to Kings Aire for over ten years. Ramon J and Kalup B are professional and always demonstrates the true meaning of customers satisfaction. This team are proficient, fast and knowledgeable. I highly recommend them for your Air or Heating issues or concerns. Ramon and Kalup, Ill see you for my summer and fall services.Thank You and God Bless! -
Review 141 (2023-06-06 - Rating: 5)
Very polite and professional. Showed me pictures of how dirty everything was and then how it looked after cleaning. Huge difference. I recommend using this company. -
Review 142 (2020-09-30 - Rating: 5)
They showed up on time and performed the work that was quoted. The job was completed quickly and efficiently. I would use them again. Basilio and Cesar were very knowledgeable and courteous. -
Review 143 (2019-12-16 - Rating: 5)
My experience with Kings Aire has always been very professional and friendly. The quality and knowledge that the technicians exhibit is very comforing. With all confidence I will always call on Kings Aire ! -
Review 144 (2022-04-29 - Rating: 5)
My A/C stopped working on my downstairs unit. Mario came out, checked out the unit, found the problem and fixed. He was a very nice and competent young man who quickly found the problem. -
Review 145 (2019-08-05 - Rating: 5)
Just wanted to say thank you so much to Mr. Mike Gonzalez. I had him running around like crazy getting me estimates for this and for that and then finally deciding on one thing. He was so very Patient and kind to this little old lady. Kings Air should be so thankful that he rePresents them in such a good light. Thank you again, Mike. Sylvia Fifield -
Review 146 (2022-07-06 - Rating: 5)
Technician Mario diagnosed our problem with the a/c unit. He was informative, friendly and efficient. I will follow up with his recommendations. -
Review 147 (2022-08-07 - Rating: 5)
After what started as a bad experience. Kings Aire was able to make my experience with them a great one. Will continue to use kings aire for all my hvac needs. Highly recommend them -
Review 148 (2017-05-16 - Rating: 5)
Christian was very professional, courteous and did an exceptional job on my a/c. Thanks Christian for a job well done. I highly recommend Kings Aire to my friends and family. -
Review 149 (2022-02-18 - Rating: 5)
They gave me a free estimate, I didnt use them to install my cooler, but they were very professional and had a price that was in the ballpark of the others. I only choose the other company because, the other company did work for my son. -
Review 150 (2022-08-02 - Rating: 5)
Kings Aire did an amazing job and got my A/C up and running. Their technician Mario was very helpful and knowledgeable. -
Review 151 (2017-04-05 - Rating: 5)
Ramon was very competent and pleasant. He went beyond basic by pointing out needs and doing the extra, I.e. Replacing the pads. He is an excellent representative of Kings Aire. -
Review 152 (2024-11-11 - Rating: 5)
Technicians are very accurate and professional. -
Review 153 (2022-03-19 - Rating: 5)
I was very happy with the service that the service tech David provided. He was very nice and professional. I will recommend Kings Aire to everyone. -
Review 154 (2019-12-10 - Rating: 5)
Replaced my ac unit at my house and then I had install mini split units at my mother’s house.Great job by all of their personnel. Very professional and great quality work. -
Review 155 (2024-11-07 - Rating: 5)
Mario was reliable, early, efficient and friendly. -
Review 156 (2017-03-15 - Rating: 5)
I was very impressed with the service I received today. Christian was a respectful and knowledgeable gentleman. I was extremely satisfied for the service done to my unit. I highly recommend them! -
Review 157 (2021-02-22 - Rating: 5)
Thank you for prompt, reliable service! Robert and Edgar did a fantastic job! Will definitely call Kings Aire again! -
Review 158 (2021-08-01 - Rating: 5)
Great service, I would recommend. The technician did a semi-annual preventative maintenance where he checked the AC, recorded and explained the readings, and cleaned all the dirt and build up. -
Review 159 (2021-06-06 - Rating: 5)
Repair tech was actually early, and fixed our AC quickly. He explained the repairs fully. Professional same-day service. -
Review 160 (2021-04-06 - Rating: 5)
Mario was a true professional. He took pride in his work. Will definitely use this local company again.. AWESOME JOB!! -
Review 161 (2020-10-14 - Rating: 5)
I had two technicians show up and they both went through the process and gave helpful recommendations. Ive even been given an eye up on a possible problem for the future. And of course Ill have them back the moment it occurs. Thanks a lot! -
Review 162 (2021-11-21 - Rating: 5)
Excellent service. Have been with Kings for several years for all HVAC needs. Very professional and friendly. David is the best! -
Review 163 (2021-11-02 - Rating: 5)
Quality diagnosis of my A/C problem. Sergio is very knowledgeable and professional. Recommend this business for all your A/C problems. Thank you Jesse! -
Review 164 (2020-11-10 - Rating: 5)
The service & dependability of Kings Aire is excellent.Chris is an amazing technician. Always thorough, conscientious & prompt.