Jackson Air & Heat

Located in Houston, Texas

Address: 15500 Voss Rd, Sugar Land, TX 77498, United States

Phone: +1 281-240-1037

Rating: 5

Services

Online estimates
On-site services

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-18 - Rating: 5)
We have had great service using the team at Jackson Air and heat. They installed at AC system and we use them for service as well. Jorge recently repaired our heater and he was friendly and helpful. Called and got same day service to repair the heater before the big freeze hit us.

Review 2 (2024-10-20 - Rating: 5)
David was excellent! Fast and efficient while keeping me informed of progress and his findings. Awesome company you can trust! The office staff was also very professional and courteous. They send me a reminder of the appointment, and also a text when the technician was on his way. Highly recommended.

Review 3 (2024-12-13 - Rating: 5)
Alex has several safety checks he goes through. He took time to educate me on the many safety features and processes in my furnace. I have had the furnace for 20 years and I did not know a lot of those things! He does a great job and you can learn a lot from him. Most importantly, he keeps my family safe with his diligence.

Review 4 (2025-01-27 - Rating: 5)
David and the installation team were very helpful and upfront regarding the issue and workable solutions. David came out in the snow to get the heat running on a chilly day.The installation team fit my new furnace into a tight opening.

Review 5 (2025-02-10 - Rating: 5)
The technician arrived on time and answered all my questions prior to beginning the job. He was very friendly and helpful. He was very efficient. Will continue to use Jackson for all my AC service! Had it repaired in 10 minutes! I highly recommend Jackson Air & Heat! They do great work and have fantastic customer service!

Review 6 (2025-01-31 - Rating: 5)
Excellent Service again. Met a new service man today. David. He was just as professional as Alex. Everyone I have dealt with at Jackson A/C & Ht is great.

Review 7 (2024-10-26 - Rating: 5)
Arrived promptly and did an excellent job at a fair price. The person who did the work was very personable.I would highly recommend this organization in the event that you have air conditioning problems.

Review 8 (2024-09-20 - Rating: 5)
My mom is a customer of Jackson Air. David has been here three times during my visit this week. Exceptional technician. Mom has received exceptional service on every visit. Side note - the three visits did NOT have anything to do with work done by Jackson Air! Two were related to older equipment and one was to reinstall a thermostat that was installed incorrectly as a DIY.

Review 9 (2024-08-22 - Rating: 5)
We have been using Jackson since moving to Fort Bend ten years ago. They are the absolute best. They don’t subcontract out so you know you will get someone who knows what they are doing every single time. They are quick to respond and priced fairly. Whether it is Connie in the office or a tech like Alex, you will feel like you are talking to a friend rather than a business. Highly recommend

Review 10 (2024-11-21 - Rating: 5)
David was very courteous, through and professional. He explained everything he was going to do during his visit and then he proceeded to do so. He is a credit to your organization which is why I decided to become a member of your maintenance program without hesitation. Thank him for me.

Review 11 (2025-02-06 - Rating: 5)
We had another great experience today with Jackson A&H. We had our annual service performed, and they recommended repairing a part and provided an estimate to do so. This is a great company with great service technicians who are always informative and helpful. The technicians offer recommendations based on what they see during the time of their service, but they dont push anything or pressure you to purchase any additional services.

Review 12 (2024-06-17 - Rating: 5)
I called and made an appointment with the nicest service representative. Their technician Brian Jackson, arrived right on time. He was an expert and quickly found the problems. He resolved the issue with no difficulty. After completing the repair, he gave me recommendations for future repairs and maintenance. He was very professional, and seemed to have no problem with me following him around asking questions about his work. All while he explained what he was doing and what he was looking for. 10/10 would recommend. I love a family business.

Review 13 (2025-01-29 - Rating: 5)
Alex is very knowledgeable and imparts his knowledge with so much ease, He is very professional & respectful, Thank you Jackon for sending Alex to my home.Thank you Alex & Bless youUzma (Uzii) Vahid (Kadri)

Review 14 (2024-11-25 - Rating: 5)
Brian was not only knowledgeable but he went the extra distance to check on some other HVAC things while he was already in the attic. Just a super nice guy! Everyone at Jackson is superb!

Review 15 (2025-01-31 - Rating: 5)
Bryan is the best! He is kind, helpful, personable,and a good worker! We feel fortunate to have Bryan as our HVAC go to technician!

Review 16 (2025-01-15 - Rating: 5)
Jackson replaced all of our 30 yr old duct work in 2 days. The team did a great job and was very efficient and professional. They covered our newly installed wood floor upstairs to ensure it would not be impacted. I was impressed with level of cleanup they provided, and they even asked to use our vacuum cleaner to get up all the residue. The new duct work looks great, and will provide added efficiency to our systems. We have used Jackson for years, and love their service and professionalism. Thank you Jackson!

Review 17 (2024-08-29 - Rating: 5)
For the diagnostic and estimate, Alex was timely, courteous, and great at explaining everything we needed. He was very fair and professional. We look forward to seeing them out quickly to do our repairs.

Review 18 (2024-12-14 - Rating: 5)
I continue to recommend this business they are really good, the technicians explained very well the issues and they sent me videos and photos of the problem with my units. Alex was very thorough with the heater unit that he checked and recommended the change. Thanks so much for that Alex.Thanks so much Jorge for coming and letting us know the problem with our AC. This company is really good, very professional, good customer service, I recommend this business 👍🏻I have used this business for 4 years in Missouri City. They are very reliable, have really good customer service and work around your schedule to get things done. I am doing their membership which I thing is fabulous for the price. Their technicians are very honest and reliable. Thanks!

Review 19 (2024-07-19 - Rating: 5)
Alex was right on time - even early - and diagnosed the problem quickly. He was courteous and friendly, and explained the issue in detail. He fixed the problem within about 20 minutes. Office staff provided great service also, both before and after the service call with email reminders and follow-up messages. Will definitely use them again!

Review 20 (2024-09-13 - Rating: 5)
From the initial phone call to the final results...excellent! Was very pleased with how quick I was able to reach someone and receive the service at my location. Will, definitely, be my go to in the future!

Review 21 (2024-09-14 - Rating: 5)
Alex was prompt and polite. Clearly explained two things that had happened to my system caused by Hurricane Beryl and a lizard shorting out a capacitor. Its good to know that my system is ready for winter as well.

Review 22 (2024-09-25 - Rating: 5)
David was amazing. He was on time, honest and explained very well. Will definitely recommend Jackson Air & Heat. Thank you so much.

Review 23 (2024-11-06 - Rating: 5)
Technician came to my house to fix an AC issue we were having. Brian was very professional and he was able to resolve the issue quickly. I strongly recommend this company!

Review 24 (2025-02-20 - Rating: 5)
Quick and professional installation on short notice. Installers did a great job.

Review 25 (2024-05-07 - Rating: 5)
I am a long time customer. And once again they reminded me why I go to them. It’s because of their service. Starting with Connie who was able to schedule me for a same day check up appointment. I was given a 2 hour window and the service tech (Alex) was at the house at the start of the two hour window given. He confirmed what I suspected that the A/C unit was in need of work. Upon approval to proceed, Alex and team worked to repair it immediately. Alex demonstrated knowledge, good communication and customer service. Thanks!

Review 26 (2024-12-12 - Rating: 5)
Excellent job done by Brian. He not only quickly noticed the problem, he educated me on how the entire system works. JACKSON Air will be my go to company in the future for any heating/air-conditioning problems. I am a repeat satisfied Customer.

Review 27 (2024-06-28 - Rating: 5)
I spoke with a very helpful rep on the phone that sent David out in as little as an hour. David was so helpful and had a lot of useful information to share with me on how to keep my ac running at its best. He found the problem quickly and didn’t mind waiting while I called another company to compare the prices. Jackson Air had the cheapest price and he was able to fix the issue right away.

Review 28 (2024-10-15 - Rating: 5)
Great Technician. David Ayala is very professional and explains the issue and makes good recommendations for repair of our A/C.Fixed the problem and made recommendations for future consideration.Well done David Ayala and Jackson AirThanks

Review 29 (2025-01-15 - Rating: 5)
Alex diagnosed the heat issue within minutes and was exemplary in his professionalism and demeanor. If you choose to use any other company than Jackson Air & Heat, you may find your experience a step down. They provide outstanding customer friendly service and expertise.

Review 30 (2025-02-26 - Rating: 5)
26-Feb2025 Update: Rather than wait for failure to happen at the worst time, we want to make sure we’re ready for the coming Texas heat, so we called Jackson A&H to change filters, testand top off our two big Trane systems. Technician Jorge came on time and did his usual excellent job to change all the filters, fill and check all the parts of the system.2024: We’ve been happy customers of Jackson for over two generations (Mr Jackson then his son)! Saved us lots of money and worry during tough weather events (Freezes and Hurricanes as well as highest recorded temperatures). We love the quiet efficient variable speed Trane A/Cs too.The center of Hurricane Beryl hit us on July 8, 2024. We lost power for 5 days. Finally, when power came back on, we had lightning storms and power surges. One of our AC units didnt come back on-line. Next day, Jacksons technician, Jorge, came on-time. He looked exactly like his photo that Jackson sent ahead of time for our security. Jorge quickly found and fixed our AC problem. He also recommended surge protectors that Jackson can install to help protect our AC units from lightning and electric power spikes that we are sure will happen again.

Review 31 (2024-11-20 - Rating: 5)
Alex was great! He answered our questions, completed the job he came here to do, was professional and friendly.Jackson Air & Heat is our dependable and expert go-to company for all our HVAC needs!

Review 32 (2024-11-02 - Rating: 5)
David came out & resealed both units! The tape seal had been cut by a home warranty company but was not resealed before leaving! David did a great job on installing a soft start on unit! Really quite when coming on nowGreat job David

Review 33 (2024-09-19 - Rating: 5)
Jorge was prompt and very thorough. He is easy to talk to and understand. H explained the issues with my equipment very well.

Review 34 (2024-09-19 - Rating: 5)
Wonderful family business. We have been using them through 3 generations now. Very dependable and excellent products.

Review 35 (2024-11-26 - Rating: 5)
Jorge is very pleasant and does a thorough job. This was the second time he came to my house and I am quite pleased.

Review 36 (2024-04-20 - Rating: 5)
Great service from a local family owned company. They have been wonderful to deal with for 20 year so far. Five Stars.

Review 37 (2024-11-18 - Rating: 5)
Update November 2024, Alex just came and checked our furnaces to be sure they were ready for winter. He did a thorough inspections and is very pleasant.Original reviewIt was very easy to schedule an appt. even during this heat wave. Alex Salinas was able to come a day earlier and quickly diagnosed the problem and replaced the burned out capacitor.

Review 38 (2025-02-17 - Rating: 5)
The Tech, David Ayala, came in and went to work immediately. He explained what was wrong then proceeded to make repairs.

Review 39 (2024-06-12 - Rating: 5)
I have used Jackson Air & AC a few times now for our AC unit. From the answering service to the technicians, they are professional, knowledgeable, and fair. They take care of the issue and don’t try to upsell you an entire system like some AC companies that I have called out. It is hard to find a great AC company that is fair and honest. The technician David was awesome and detailed!

Review 40 (2024-06-28 - Rating: 5)
Prompt service at Memorial Parkway,Katy Jorge was knowledgeable and communicated issues well. Extremely professional, thorough and appreciated his happy demeanor. Great job!

Review 41 (2024-04-06 - Rating: 5)
Best service ever. Called Jackson for a second opinion. Saved me from paying a $1600 bogus quote from a dishonest company who lies about the condition of my fairly new AC system. David was courteous, did a thorough inspection and found that everything was fine. Jackson will be my go to for AC needs from now on

Review 42 (2024-11-07 - Rating: 5)
Quick response. Very personable and knowledgable. Took care of the problem quickly and efficiently. Great job!

Review 43 (2024-10-29 - Rating: 5)
Jackson Air technician arrived on time. JA sends a text to alert their customer that team is enroute. Billing is handled electronically; no more paper forms and chicken-scratch notes! Checks and credit cards accepted. Invoice is emailed the same day to record the transaction. Top quality work, products and staff--thats why I keep calling Jackson Air & Heat for all my a/c and furnace issues.

Review 44 (2024-04-24 - Rating: 5)
Jackson air and heat have recently installed a 5 ton AC system for my upstairs. They have been very professional and very helpful during the process. The team troubleshooted a small error initially and were very diligent throughout the installation process. Highly recommended!!

Review 45 (2023-09-01 - Rating: 5)
David was punctual, responsive and respectful during his visit.Did what was required and when I asked him if he would jet the ac drain , that previous tech in the spring had forgotten, he did the work without asking for an additional charge.Which is what I would have expected from a reputable company, like Jackson Air.We have been repeat customers for several years.When I asked for the old caps he had removed , he didnt hesitate to provide them for future spares.Great tech. Great company. Highly recommend them.

Review 46 (2024-07-15 - Rating: 5)
I called Jackson Air Thursday afternoon. The technician arrived promptly Friday morning to assess and find a solution to the problem. Monday morning the Jackson Air team installed the new compressor and the problem is fixed.Amazing service; amazing staff. Thank you.

Review 47 (2024-08-13 - Rating: 5)
They were prompt and provided notification when Alex was on his way. Alex was friendly and knowledgeable. Quote was received sooner than expected.

Review 48 (2024-09-20 - Rating: 5)
Jackson Air is the best. David is very professional and explained everything he had to do. I will not use anyone else but Jackson Air

Review 49 (2024-04-05 - Rating: 5)
Jorge was great! He quickly solved my problem with AC drain condensation line gurgling. Also very clean work plus wearing shoe covers. So glad he’s back with Jackson AC. Jorge has been to my house many times over the years always doing good work. He’s one of their best !!

Review 50 (2023-08-23 - Rating: 5)
Was so thankful when I saw it was him at the door as he has been to my house numerous times. Absolutely the very best customer service given. He is professional, knowledgeable, courteous and very polite. I would be proud to let him into my house to do any work needed at anytime. Thank you Jackson Air for such great service!!!! Connie was also the absolute best in taking care of our needs.

Review 51 (2024-02-23 - Rating: 5)
Brian from Jackson air and heat is amazing. We had a brand her AC unit installed with a different company that installed it wrong. Brian came out and fixed the issues within one visit and had it running perfectly.We will continue to use Jackson air and heat. Great customer service, employees, and knowledge.

Review 52 (2025-02-26 - Rating: 5)
We have used Jackson for many years and are very happy with the service we receive. Highly recommend!!

Review 53 (2024-12-17 - Rating: 5)
David arrived slightly early and efficiently did the system checkup. He explained what he did.

Review 54 (2024-02-06 - Rating: 5)
David did an excellent job. He was polite a professional. He is a credit to your company. The service he provided makes me very comfortable to recommend Jackson Air to anyone who needs air conditioning or heating.

Review 55 (2024-04-19 - Rating: 5)
David is Prompt and provides courteous service. Excellent repairs with integrity. We have used Jackson heat and air for nine years since moving to the Houston area. Connie and the team are always great to work with!

Review 56 (2024-05-26 - Rating: 5)
David is an excellent service technician. He is very professional and respectful. He is also very trained in diagnosing the problem quickly and finding a solution. I would highly recommend him!

Review 57 (2024-03-19 - Rating: 5)
I have been a Jackson Air and Heat client since 2013 when they installed my 2 TRANE units. I maintain a biannual service contract with them and have always been pleased with the service they provide. Jorge Ramirez is an excellent technician and Connie always provides great customer service.

Review 58 (2024-09-26 - Rating: 5)
Excellent job. Jorge, arrived on time, immediately identified the problem, checked and determined motor was in stock, left to pickup motor, returned, installed new motor; all within an hour and half. I appreciate the service, thank you.

Review 59 (2023-11-28 - Rating: 5)
David arrived promptly at the beginning of the scheduled time window, quickly diagnosed the issue, repaired it AND performed PM on both units all in 45 minutes. David has been to my house several times over the last several years and its always an excellent experience. He represents Jackson Heating and Cooling in an exemplary fashion. Connie is always a pleasure to work with as well!

Review 60 (2024-06-20 - Rating: 5)
David was excellent. Very knowledgeable, on time, very efficient. Way beyond what I would ever expect in a service professional. I would give him 100 out of 100 if that was the scale to review. Thanks.

Review 61 (2024-06-27 - Rating: 5)
Brian was extremely knowledgeable!!!! We have had several other companies come out and no one has been able to diagnose the issue for 3 1/2 years!!!!! Temporary fixes! 😩 Brian figured out the issue in about 45 minutes!!!! Thank you! Thank you! Thank you!

Review 62 (2024-05-04 - Rating: 5)
I have used Jackson Air and Heat for several years and they’ve always been quick to respond, professional and honest. David came out today, even on a Saturday, to fix a problem with one of our air conditioners. So happy to have cool air again. I appreciate the response and service of the whole company! I recommend them highly!

Review 63 (2024-11-25 - Rating: 5)
Brian went above and beyond in getting our system ready for the winter! Thank you, Jackson Air & Heat, for the great service and price!!

Review 64 (2024-07-24 - Rating: 5)
Ive been dealing with Jackson Air approximately 35 years. Service has always been great and always given competitive pricing. I highly recommend Jackson Air

Review 65 (2024-09-20 - Rating: 5)
David did great job. Showed us how to take care of messages on our thermostat. Thank you!

Review 66 (2024-08-28 - Rating: 5)
Jorge Ramirez came out and found my blower mower and drain pan were in need of replacement. He came back today and replaced both parts and did an excellent job. Since we have been experiencing more powere surges and outages this year, Jorge also explained how these events can negatively impact HVAC systems. Jackson Heat and Air is reliable, responsive, and gives great service. I highly recommend them and Jorge.

Review 67 (2024-04-04 - Rating: 5)
Love Jackson Heat & Air. Jorge was very thorough. He assessed my problem and fixed it, but then took the extra time to find out why my system broke so he could prevent it from happening again. Great job.

Review 68 (2024-08-26 - Rating: 5)
The Jackson Air & heat technician, Jorge Ramirez was right on time. He quickly located our problem and proposed 2 optional path to take to fix our HVAC unit. I plan to use Jackson Air & Heat for my future A/C and heating needs!

Review 69 (2024-04-15 - Rating: 5)
Jackson Air has been the best AC company for me, and their AC tech, David A, always does a fantastic job! David is always kind and professional. Most importantly, David knows what he’s doing and fixes what needs to be fixed. It’s refreshing to find an honest AC company with efficient, competent, and friendly employees. Thank you!

Review 70 (2023-08-18 - Rating: 5)
As always Jackson Air & Heat was great. I have used them for over 6 years now. Every time I call the office to schedule an appointment or just ask a question, they are wonderful and helpful. The technicians that come are always respectful to you and your home. They communicate well with you and make sure you understand what they did and any necessary steps you would need.

Review 71 (2025-02-28 - Rating: 5)
Excellent in every aspect. Technically, communicates well and David was thorough troubleshooting my HVAC systems. Scheduling and office communication were also excellent.

Review 72 (2024-09-26 - Rating: 5)
So very nice and explained everything great experience. Customer service was out of this world.

Review 73 (2024-04-30 - Rating: 5)
Jackson was over today for the biennial preventative maintenance of this system that they installed 4 years ago. It remains in perfect condition. Very happy with the quality of their work from initial installation through to today.Addendum: we had Jackson install UV light disinfection systems for us today. They were fast and efficient; took photos of the install after they were done. Again very pleased with their work.

Review 74 (2024-07-20 - Rating: 5)
Great service to replace a evaporator coil. The technicians were very clean and courteous. Will call them again if needed.

Review 75 (2023-07-07 - Rating: 5)
David was on time, extremely professional, and diagnosed the issue (water coming out of secondary condensate line) quickly. Im very impressed with Jackson Airs level of service and very reasonable costs. Ill definitely be calling them next time I need a repair!

Review 76 (2025-03-03 - Rating: 5)
Jackson Air and Heat is consistently there for us when we have an AC problem, they do quality work and get it right the first time!

Review 77 (2023-08-16 - Rating: 5)
Brian was early and quickly diagnosed the problem. Repairs were done and everything was handled in a very professional manner. I have used this company for almost 25 years and have never been disappointed in their service.

Review 78 (2023-10-09 - Rating: 5)
David was awesome. Arrived earlier, very professional, knowledgeable, fast. Thank you, Jackson’s team - you all are great! Thank you, Conny for calling us first thing in the morning. Highly appreciated.

Review 79 (2023-08-07 - Rating: 5)
Connie is always top notch. Always quick to answer or return phone calls! Alex arrived and got right to work assessing the situation and determining what the problem was. He was able to fix my broken fan motor in no time and I’ve got cool air blowing once again. Alex was polite, approachable and professional. He even went above and beyond and changed my air filter for me! Great job!!

Review 80 (2024-09-23 - Rating: 5)
Always reliable service friendly and knowledgeable Technicians I highly recommend for service and for new HVAC

Review 81 (2023-05-30 - Rating: 5)
Jackson Air & Heat came out today to replace a two speed compressor on my a/c unit. The compressor had 21 days left on a 10 year warranty.This company is the best a/c company I have ever worked with. The gentleman arrived within the time window. They were very professional and went about their work in a timely fashion. I will definitely use this company again.

Review 82 (2024-07-15 - Rating: 5)
Following Hurricane Beryl - surge protectors did there job but needed to be replaced- and a motor failure also needed attention- As Jackson Air has done over the past 5 years- service was fast and complete! System restored and ready for the next storm. Thank you David and the whole Jackson Air team for the great workmanship on my 2 AC units!

Review 83 (2024-07-10 - Rating: 5)
Another great experience with Jackson Air and Heat Quick response with an excellent technician Jorge who checked out our air conditioning system. We recommend them highly.

Review 84 (2024-11-15 - Rating: 5)
Jackson Air is a wonderful company to deal with. We had them install a new A/C and gas heater years ago and they have been servicing it and doing other duct work for us since. Our recent experience was a gas leak to our house (nothing to do with heater). We had it repaired by a plumbing company. Their work passed inspection, but the inspector said we needed a new, taller flue pipe on our roof to vent heater “per code”. Alex Salinas came out to assess situation, and came back later in the day with a crew and they fixed and replaced pipe in 30 minutes! The inspector returned today and we passed inspection and can get our gas turned on! Thanks to Alex and the wonderful staff at Jackson Air!

Review 85 (2025-01-11 - Rating: 5)
Alex was professional, knowledgeable and courteous, found the issue and replaced, repaired and completed the job efficiently and quickly.

Review 86 (2023-11-26 - Rating: 5)
Alex was very professional and thorough. He corrected two issues that the other Company I had been using never let me know that I had issues, leak pipe was not secure and the overflow apparatus was not connected to the overflow pan, but was by the overflow pan. Thank you, Alex.

Review 87 (2024-05-21 - Rating: 5)
Weve been using Jackson Air for several years. They are always prompt and very helpful whenever we need help with our AC or heater. We have them come out every summer to do an AC check. They do a very thorough inspection and give you a detailed report and pictures of everything. I highly recommend Jackson Air and Heat

Review 88 (2023-05-08 - Rating: 5)
David Ayala, with Jackson Air, came on time and checked my air conditioner and gas furnace. He found everything is good. I asked David if there were any charges pending for this service. He reminded me: we have a contract with Jackson Air and there would be no charge but we need to renew this later this year. He also reset our thermostat. Thank you for sending. He did a great job.David.

Review 89 (2024-08-05 - Rating: 5)
I’ve been a Jackson Air customer since 2009. They’ve always taken great care of my HVAC. Always knowledgeable, responsive, and helpful. Willing to do whatever it takes to fix a problem.

Review 90 (2024-08-15 - Rating: 5)
Alex was knowledgeable and informative. He explained the problem and the plan to repair before moving forward.

Review 91 (2023-11-17 - Rating: 5)
Jackson Air and Heat are now my go to A/C people. The office staff are very professional a pleasure to deal with and I was kept in the loop at all times regarding my appointment. The technician, David Ayala, was very knowledgeable, professional and courteous.

Review 92 (2024-11-18 - Rating: 5)
Thank you Brian D Jackson for the professional service and friendly advise. These folks are the best!

Review 93 (2023-05-12 - Rating: 5)
Brian arrived exactly on time, checked out my ac system and gave me the feedback and comparison to my unit’s optimal specs. All good, and then he fixed a drainage problem I’ve been having for the past several years. No additional charge. I highly recommend Jackson Air & Heat.

Review 94 (2024-11-25 - Rating: 5)
Jorge arrived and performed the needed services. He took time to check all the units and explained what he found. He was very courteous and professional.

Review 95 (2024-08-17 - Rating: 5)
David Ayala never fails us. He has always been able to figure out the problem and gets us back up and running. He does a wonderful job.

Review 96 (2022-12-01 - Rating: 5)
The positive online reviews and BBB rating led me to Jackson Air and Heating. They did a great job scheduling a diagnostic visit. Within minutes, they were able to identify the problem. Kudos to Connie, Brian and Jordan. They were all extremely professional and courteous. I will not hesitate to call them for future needs.This is a follow-up to the previous comments regarding Brian’s return to replace the faulty sensor. In very short order, the replacement part was installed, and the display is now reading properly. I should add that between the two visits, Brian was able to setup the system where we still had heat. That was most appreciated as outside temperatures were in the low 40s several nights.

Review 97 (2025-01-08 - Rating: 5)
Timely arrival, great explanation of the service, friendly crew.

Review 98 (2024-04-11 - Rating: 5)
David with Jackson Air & Heat is a great tech. He’s thorough and takes him time to explain any current or possible issues you may experience in the future. Get Jackson Air & Heat on your team!

Review 99 (2024-11-22 - Rating: 5)
Excellent technician. Knowledgeable and polite. Great work!

Review 100 (2023-11-20 - Rating: 5)
Great job done by Alex on my heating maintenance service. Kindly replaced one of my filters. Very polite young man. Great service provided by this company. Connie is an asset to the Company. Very caring and loving personality.

Review 101 (2025-01-21 - Rating: 5)
He was great! He was very professional.

Review 102 (2024-09-24 - Rating: 5)
David Ayela was great. His work was very thorough and he answered all my questions. Thanks!

Review 103 (2023-09-27 - Rating: 5)
Jackson installed both of our heat/AC units (for less than several other companies we called), the upstairs unit a zoned unit, and they fully support them after installation whenever we have any (minor) issues. A/C is important in Houston, and we are very happy with how well our units have worked, how efficient they are, and how theyve kept the house comfortable without being noisy! There was never any push for added services or unexpected costs. Although the units went out of warranty, we continue to use them because of how friendly, professional, and prompt they are when we call them. Highly recommended!Update 2023/09: We just had a starter capacitor fail on a compressor, and they were here the same day we called and fixed it for a very reasonable price! Still highly recommended!

Review 104 (2023-07-18 - Rating: 5)
Jackson Air always takes care of me, promptly and professionally.... every time. I’ve been using them since 2009 and they’ve never let me down. With great aplomb, I heartily recommend them to all.Brian and Connie have some of the best customer service, hands down... that I’ve experienced with a contractor. It is refreshing to be treated like family in this day and age. Of course no one’s perfect and we’re all human, but this bunch is close enough.Jordan and Axel coming in for the win today with regard to my duct repairs! Still kicking strong in 2023.: D

Review 105 (2023-10-02 - Rating: 5)
David A. is a bright and hard-working young man. He is experienced and polite. He paid good attention to the customer’s need. He is a great A/C man at Jackson Air…..

Review 106 (2024-03-01 - Rating: 5)
David did an excellent job of getting my unit back up and running. He was very professional. Thank you Jackson Air.

Review 107 (2023-07-21 - Rating: 5)
Alex did a fantastic job. On time, very professional and had my system up and running within an hour……and that included leaving for parts. Very satisfied all the way around with Jackson🍻🍻

Review 108 (2024-07-18 - Rating: 5)
David was great. He took the time to service my outside unit and check the upper unit. Very pleased.

Review 109 (2023-09-25 - Rating: 5)
Overall experience was great and excellent,they were professional and answer all my questions. I would definitely refer them to family and friends.The whole team was great, and the guys worked good together and was very quick in fixing and identifying the problem.Dinell George

Review 110 (2024-03-13 - Rating: 5)
Jorge Ramirez conducted the annual check on my AC unit. He was very professional, thorough and checked every box. He made suggestions and answered all of my questions.

Review 111 (2023-05-26 - Rating: 5)
We had a pre-season inspection of our A/C system as a preventative measure. Its something weve been doing for several years with Jackson Heat and Air.The technician, David, was polite, respectful of our home, and thorough in the performance of the inspection. He provided a complete verbal report of the inspection prior to departing. A detailed report was emailed to me later that dayWe were very pleased with the service.

Review 112 (2025-01-20 - Rating: 5)
Alex Salinas, We are like you so much. Alex He work very hard and kindly, help us a lot. Which is a great feeling and experience.Thanks so much to Alex and Jackson AIR & HEAT.

Review 113 (2023-08-22 - Rating: 5)
My technician, Alex, was very thorough and explained his findings to me with photos and video, even called me to condensing unit to show me his concerns. He answered all my questions and gave straightforward reasons why his recommendation would solve the issues.

Review 114 (2023-09-20 - Rating: 5)
I have used Jackson Air for more than 30 years and always found them honest and fair. Their technicians are top quality and Connie is always very helpful. I would recommend them to anyone.

Review 115 (2023-03-01 - Rating: 5)
Technician came out promptly and installed the needed part. I was still under warranty after 9 years which was honored.Great company and all employees are extremely knowledgeable and professional.

Review 116 (2024-09-17 - Rating: 5)
Service was immediate, professional and very transparent. I was very impressed with the visuals.

Review 117 (2025-01-11 - Rating: 5)
He was very professional and easy to work with

Review 118 (2023-08-02 - Rating: 5)
David, did an excellent job on diagnosing my HVAC units (2 units). Trouble shot my issue and corrected it. Went as far as informing me about the maintenance agreement and I signed up. 👍 5 stars for David.

Review 119 (2023-04-24 - Rating: 5)
David was very knowledgeable and answered all of our questions. He was very friendly and professional. I would highly recommend Jackson Air. We have used them several times and always have gotten excellent service!

Review 120 (2024-07-02 - Rating: 5)
As always Jackson Air did a great job. The house is cooling off already. Thanks Brian, its always a pleasure to see you

Review 121 (2024-02-28 - Rating: 5)
We have used Jackson Air & Heat for several years now. David Ayala Has been our service technician twice now and he does a wonderful and thorough job. He goes above and beyond and he notices things that we may not have noticed that need to be addressed, we really do appreciate his honesty!

Review 122 (2024-11-20 - Rating: 5)
David was great! Very professional and a really good face for the company.

Review 123 (2025-02-07 - Rating: 5)
Same review as last time... Weve used Jackson Air for years now, and they always do excellent work... Theyre fast, courteous, knowledgeable, and - most importantly - they always fix the problem.

Review 124 (2023-08-23 - Rating: 5)
Alex did a thorough job assessing our A/C and Heating system. He did a great job documenting his findings. His calm, professional manner was nice to work with.

Review 125 (2024-04-24 - Rating: 5)
David Ayala with Jackson Air & Heat is a very competent & conscientious technician! David is always welcome at our house to service our air conditioning & heating units!

Review 126 (2024-01-10 - Rating: 5)
David Ayala was on time, courteous, listened carefully, made an informed & skilled diagnosis, then professionally relayed information. Excellent service.

Review 127 (2024-12-12 - Rating: 5)
Very nice technicians, good prices, came out quickly, both AC units checked, ESSA saved us money, replaced attic AC/heat unit

Review 128 (2024-06-17 - Rating: 5)
Alex, was knowledgeable, timely, & professional. He even helped us understand our thermostat and A/C functions better.

Review 129 (2024-10-22 - Rating: 5)
Alex was prompt, polite, and very responsive. He also explained the findings and next steps.Thanks, Alex

Review 130 (2023-07-27 - Rating: 5)
The technician was punctual. He checked thoroughly before concluding what the cause was. He gave us a quote for the repair before he left. We’re very happy with the service.

Review 131 (2023-03-29 - Rating: 5)
The team did a great job, the project was very quick. I can already feel the temperature difference.

Review 132 (2023-06-02 - Rating: 5)
Upstairs AC unit was not cooling to the control set point temperature in the afternoon. Brian (service person from Jackson Air & Heat) noticed that tape had come off from the side of the AC unit in the attic and was blowing cold air in the attic. He re-taped the unit that fixed the leak. He cleaned the clogged drain pipes from both AC units in the attic. He added refrigerant to the AC unit as it was low on refrigerant. The AC unit is now working quite well. As in the past, very satisfied with the service provided by Brian - professional and efficient!!

Review 133 (2023-10-26 - Rating: 5)
David was on time and did an excellent job of explaining the problem and what had to be done to fix the problem, David worked steadily and got the job done.I highly recommend Jackson Air and Heath.Jaime Rodriguez

Review 134 (2024-08-19 - Rating: 5)
Jorge did a great job today. He was quick, knowledgeable, and professional.

Review 135 (2024-12-05 - Rating: 5)
The Tech was very courteous and professional. I really appreciate his contacting me to inform me of his eta and timeliness.Thank you for the work you did.

Review 136 (2024-08-23 - Rating: 5)
Knowledgeable, on time, polite! Came in an emergency situation and got us in business for the weekend.

Review 137 (2024-03-19 - Rating: 5)
Focus, precise and efficient. Easy to communicate. Most importantly he knew what to do without thought. That comes from being experienced. Great service. Thanks.

Review 138 (2024-11-07 - Rating: 5)
Service Performed in timely and efficient manner. Thanks KE

Review 139 (2022-11-22 - Rating: 5)
Outstanding experience with David. Came during the appointment window. Polite and professional. Worked quietly and efficiently. Provided concise and meaningful information about our systems. Great interaction and service.

Review 140 (2023-12-08 - Rating: 5)
Alex was very nice and worked quickly. I have used Jackson Air & Heat for 10 years and they have always done great work.

Review 141 (2023-06-24 - Rating: 5)
David did a great job as he did last year installing a fan for one of our units. A job well done and hes a credit to Jackson Air. Thanks!

Review 142 (2024-05-29 - Rating: 5)
Technician Brian is very professional and friendly he has an excellent customer service. Jackson Air is lucky to have him as an employee.

Review 143 (2024-04-05 - Rating: 5)
Our Nest thermostat went dark and Jorge figured out the problem (a fried transformer), fixed it and a related potential problem saving us a return visit. Jackson Air has been our HVAC service provider for nearly two decades. When we have a problem, Jackson Air is there for us.

Review 144 (2025-02-03 - Rating: 5)
As always, Alex is the best.Thank you Alex

Review 145 (2023-08-04 - Rating: 5)
Brian is a fantastic technician that is honest, dependable and has a great personality. I could not ask for better service and will always choose Jackson Air & Heat for all of my HVAC needs!

Review 146 (2023-08-04 - Rating: 5)
Alex was extremely professional and knowledgeable . He took the time to throughly explain the issue. I have been with Jackson Air for years and highly recommend the company.

Review 147 (2023-05-17 - Rating: 5)
Been using Jackson air and heating for over a decade. Parents use them and now I do. They have always had great service, very professional, great value, quick response, and they treat you like family.

Review 148 (2024-06-12 - Rating: 5)
The technician came on time, polite and courteous. Explained better way and way less expensive than what I wanted to do. Great

Review 149 (2024-06-23 - Rating: 5)
Great company !! working with Jackson air for my home and business and always happy with their service !! They just installed new equipment at my business ! So happy now our Ac running efficiently! Thank you !

Review 150 (2024-06-11 - Rating: 5)
Great people to work with! They are professional, knowledgeable and honest. I have been using them since 2010 and always have been impressed with their customer service.

Review 151 (2024-06-07 - Rating: 5)
Excellent service, fast response. Had us up and running in no time at all. Didnt try to sell me anything that wasnt necessary

Review 152 (2024-12-12 - Rating: 5)
Alex Salinas was excellent, sorted out my issues and was very professional.

Review 153 (2023-09-02 - Rating: 5)
I love this company because its1) a community company2) always professional3) they focus on trying to repair what is needed instead of trying to sell you something new right away.4) Excellent Customer service!

Review 154 (2017-06-06 - Rating: 5)
We called Jackson Air & Heating in the morning and by 1pm the same day, Brian had come out and fixed the issue within 10 minutes. Brian was very friendly and professional. Luckily it was just a minor connection issue that didnt take long to fix. We were charged a very fair and honest amount. Very happy to have gone with this local company. Thank you.

Review 155 (2023-07-05 - Rating: 4)
The technician (Brian) was very courteous and professional. He told me what the problem was and how it would be fixed. And his verbal cost estimate was very close to the actual cost incurred.

Review 156 (2024-02-27 - Rating: 5)
Jackson air is the best! I can’t imagine going with anyone else. They are efficient, friendly, and have your best interest at heart.

Review 157 (2024-11-25 - Rating: 5)
As usual, Jacksons technician, Alex, arrived as scheduled and did a great job! Thanks, Alex.

Review 158 (2024-07-09 - Rating: 5)
Great experience, Brian was utmost professional as always. Strongly recommend using them .

Review 159 (2023-11-03 - Rating: 5)
This was our heating check in preparation for winter. The technician was pleasant, knowledgeable and efficient. Weve used them many times and never been disappointed.

Review 160 (2024-08-19 - Rating: 5)
My tech was amazing and very informative! Mr. Ayala is the best.

Review 161 (2023-08-22 - Rating: 5)
Mr. Ayala check both AC units, serviced and cleaned them. They are ready to continue to fight the triple digit afternoon temperatures. He was working out there in those triple digit temperatures to make sure that my ACs were running at top efficiency.

Review 162 (2023-08-23 - Rating: 5)
The Tech assigned to my service request was professional and courteous. He let me explain the problem and thoroughly inspected the equipment to provide a reasonable solution.

Review 163 (2023-05-11 - Rating: 5)
Jackson Air and Heat installed our last system approx. 12 years ago. From the initial installation and through the years they continue to provide a great service with professional repair technicians. We recently called to have a seasonal check-up to make sure our unit continues to perform. The Technician, David Ayala was very professional, on time, responsive to our needs & questions and performed a 1st Class job on our unit. If you are looking for a quality air & heating company, then make Jackson Air & Heat your first call.

Review 164 (2023-08-25 - Rating: 5)
This the absolute best A/C company around. I have been using them since the 1990’s and they have always been wonderful, and never do they try and upsale anything. You can’t go wrong with this company!!

Review 165 (2024-03-29 - Rating: 5)
Brian is awesome! Hes the best technician Ive ever had - Honest, fair, knowledgeable, and polite! I highly recommend this company. Ive used them for quite a few years now.

Review 166 (2019-09-24 - Rating: 5)
We were having an issue with our ac cooling to the temperature we typically keep it at. We called another company out and were told we needed a new system and directed to their sales department.We callEd Jackson Air for a second opinion and Brian Jr came out, almost immediately pointed out the problem, changed a part and had it working in no time.I highly recommend these guys! Honest and great workmanship.

Review 167 (2023-09-11 - Rating: 5)
Jordan is knowledgeable and does quality work!He is professional and always so polite!Jackson Air has always responded to our needs …..

Review 168 (2024-08-26 - Rating: 5)
Jackson Air and Heat installed my 2 AC systems years ago and keep them running in top shape. Quick to respond to any issues and always ontime, courteous and professional.

Review 169 (2022-11-04 - Rating: 5)
We have used Jackson Air and Heat for 35 years at our other property. We had them check the HVAV of a house we are interested in possibly purchasing. When we knew we would need different inspections on the house, there was no one else we would trust than Jackson Air and Heat. They are honest, give great advice and tell it like it is. This is a family owned business and I cannot think of anything negative to say.

Review 170 (2024-07-06 - Rating: 5)
Super friendly, and very informative. David took the time to answer questions and even visibly show what he was talking about with the a/c unit.

Review 171 (2024-12-10 - Rating: 5)
Annual heating system inspection and maintenance. David was there on time and did a thorough job.

Review 172 (2024-07-13 - Rating: 5)
Scheduling was easy, service was quick and thorough. Technician was friendly. Will use again

Review 173 (2023-09-27 - Rating: 5)
David was on time and completed the task promptly and efficiently to resolve the issue. Our ac was using the emergency drain line and water was dripping outside.

Review 174 (2024-03-08 - Rating: 5)
As always, Alex’s service was professional, friendly, and on-time. All of Jackson’s team is amazing. That’s what we work only with them .

Review 175 (2024-11-04 - Rating: 5)
David is always professional, courteous and an outstanding hard worker. Excellent service.

Review 176 (2016-04-29 - Rating: 5)
It was a pleasure working with Brian Jackson and his installation team.Jackson Air replaced my entire AC system in less than 5 hours at a price that was substantially lower than two other bids that I had received for the same work. Jackson Air installed exactly what I had in my specification and cleaned the work area before they left the job site. My new system is working perfectly.I look forward to my future dealings with Brian and the rest of his family-centric company.

Review 177 (2023-08-09 - Rating: 5)
Great first experience with Jackson Air & Heat. They will be our go to company for all our heating and cooling needs from now on. Great to find a reliable, honest company.

Review 178 (2018-11-07 - Rating: 5)
Great service and timely response. Great ptice and economically friendly. My electric bill was cut in half of what it was before the new unit was put in. I love the variable speed features because its great for removing humidity. My home is a lot more comfortable now. Thanks Brian Jackson.

Review 179 (2023-04-05 - Rating: 5)
Our family has used Jackson Air and Heat for over 40 years. Brian always does a great job and we appreciate his knowledge and expertise.

Review 180 (2023-07-05 - Rating: 5)
My technician was on time, very professional, and my bill was reasonable.He explained the testing procedures and results. Any time I need A/C work I’ll call them.

Review 181 (2018-06-28 - Rating: 5)
My A/C went out over the Memorial Day Holiday. I went through the bidding process on a complete replacement and found Jackson Air prices to be very competitive. There was a sense of comfort with Brian from the start.I was not disappointed in choosing them to install the unit. I will not hesitate to use them for any of my cooling/heating needs. Many Thanks !!!!!!

Review 182 (2023-06-16 - Rating: 5)
Jackson Air and Heat has looked after our needs, major and minor, since 1998 in two different homes. Their work is always superior. Highly recommend.

Review 183 (2022-04-27 - Rating: 5)
Alex and his crew were very cordial and professional during there time at the residence. They made sure to lay tarps on the floor and carpet prior to starting the job and cleaned up when finished. We were informed periodically about their progress. Were very helpful when we had to download the Trane app. Also, provided us training on the software. This is the 2nd unit that Jackson installed for us. They have always been accommodating in scheduling periodic HVAC checkups. The pricing for the installation was $1000 to $2000 less 3 other companies.for the same exact Trane unit.

Review 184 (2023-05-24 - Rating: 5)
Alex and his team installed a new condenser and evaporator coil. They arrived on time, put a deposit cloth down under the attic door and got to work. It took half a day. The ac is working well.

Review 185 (2023-04-26 - Rating: 5)
Very professional and efficient. David Ayala was polite and friendly. So glad I found Jackson Air and Heat. Love the yearly maintenance contract.

Review 186 (2024-01-13 - Rating: 5)
I have been using Jackson Air & Heat for the initial A/C replacement 12 years ago and annual service checks.All the technicians are professional, knowledgeable, and prompt.Jackson Air & Heat will continue being my HVAC service company.

Review 187 (2024-06-21 - Rating: 5)
He was very punctual and very professional. We will continue to use their services.

Review 188 (2024-12-11 - Rating: 5)
Jorge is very knowledgeable, and did an excellent job. I had been having trouble with the A/C for two weeks. He came last Saturday and diagnosed the problem. Came back Monday with the parts and got the AC running in an hour.Very respectful and personable.Jorge is a valuable employee, the next time I have AC problems, I will request him.Thanks

Review 189 (2024-11-08 - Rating: 5)
Everything looks great. Air is on did a great job!!

Review 190 (2024-06-25 - Rating: 5)
Always professional. Took care of our issue and unit working great now.

Review 191 (2024-06-04 - Rating: 5)
Jorge explained the process and made us feel comfortable in our decision for choosing them!

Review 192 (2023-08-15 - Rating: 5)
David was very professional. Explained everything and worked efficiently. Document of visit was robust, complete and easy to understand.

Review 193 (2023-07-19 - Rating: 4)
I’ve been doing business with Jackson Air for many years. They are the only company that I use for my A/C needs. They are timely, friendly and professional.

Review 194 (2018-07-27 - Rating: 5)
I called Jackson Air & Heat yesterday because our central air conditioning wasn’t cooling. We are in the middle of record summer heat so I knew a/c repairmen were very busy. The person who answered the phone was super nice and said they could come out this morning at 8:30 am and it would probably take about 45 minutes for the repair. I was so happy.This morning the repairman was parking outside our house at 8:30 a.m. ready to do the repair. He diagnosed it as a bad capacitor, replaced the part, checked the Freon level and cleaned the outside unit. He was all done in about 45 minutes.Like the person who answered the phone, the repairman was super nice and professional.Thank you Jackson Air was making sure my day was cool.

Review 195 (2024-07-19 - Rating: 5)
Been doing business with this company for over 20+ years. All technicians are professional and effective.

Review 196 (2023-07-28 - Rating: 5)
Great service, On time, efficient. Alex did a great job and was detailed and transparent at every stage. Recommend them.