Hearthstone Heat and Air
Located in Houston, Texas
Address: 1603 15th Pl, Plano, TX 75074, United States
Phone: +1 972-200-0693
Rating: 5
Services
- On-site services
- Language assistance
- Repair services
- LGBTQ+ friendly
Categories
- Air conditioning contractor
Photos
Latest AC Repair Services in Houston
Comments
-
Review 1 (2024-10-26 - Rating: 5)
I highly recommend Matt Bruner! As a small business owner, he offers a personal touch that larger companies lack.Matt listened to my concerns and quickly identified an AC issue under warranty, as well as another overlooked problem from a previous installation. Our AC is now running better than ever!He fixed everything efficiently and at a very reasonable price. If you need a professional, trustworthy AC technician, Matt is the one to call. I will definitely use his services again! -
Review 2 (2024-10-13 - Rating: 5)
Theyre amazing! matt came out the day we called and was very accommodating. he was honest with what options were available & gave us the choice on how to proceed. i had a whole lot of questions & he had no hesitation answer them all—super helpful! highly recommend them & Ill definitely be calling him for any future needs!!**UPDATE** We ended up having to call up Matt again because our a/c stopped working properly. He came out, diagnosed, & replaced the necessary part (which was a full days worth of work) within the same week. Smooth sailing throughout! We will definitely continue to use Hearthstone for future jobs! -
Review 3 (2024-10-11 - Rating: 5)
Matt helped us out when our AC motor went out, with same day service at a reasonable price. I was struck by how he enthusiastically shared his knowledge of AC systems and seemed to enjoy his trade. Will definitely keep him in our back pocket for any future work! -
Review 4 (2024-10-05 - Rating: 5)
We were extremely impressed by Matt and his team. They installed a new system and worked incredibly hard to get it all done in one day for us! Matt was recommended by a friend and I would ALSO highly recommend Hearthstone Heat and Air - Philippa -
Review 5 (2024-08-20 - Rating: 5)
Highly Recommended! Matt from Hearthstone Heat and Air is awesome. Hes very knowledgeable about HVAC systems and can diagnose problems rapidly. His focus was on repairs, not sales, and those repairs were done quickly and at a very fair and reasonable price. -
Review 6 (2024-08-20 - Rating: 5)
Matt was awesome! He came out quickly and was extra thorough. He explained everything he did as well. Price was very reasonable and he didnt try to sell us a new unit. He repaired the one we have. -
Review 7 (2024-09-08 - Rating: 5)
Matt responded quickly, even on a holiday, provided a fair estimate, and was able to schedule the work for the next day. I received a text when he was on the way and he arrived on time. He was able to complete the diagnosis and repair quickly and answered all questions. Would definitely reach out to Hearthstone for any future A/C issues. -
Review 8 (2024-10-25 - Rating: 5)
Fast and great installation of complete heat pump system. Matt came out and diagnosed my old system, gave me options but ultimately decided on a complete system which he completed the following day. No sales pitch. -
Review 9 (2024-07-05 - Rating: 5)
Highly recommended. New systems installed both up and downstairs in my condo. (2x air handlers, 2x condensers)Matt does quality work and takes the time to do the job right. Great communication - he addressed all my questions and concerns about the job.Definitely give him a chance to give you a quote on your job - there was no up-selling or high pressure sales tactics you might get from some of the big name installers. -
Review 10 (2024-10-07 - Rating: 5)
Great and professional work from Matt! I contacted Hearthstone with an HVAC emergency, and Matt was able to work my emergency into his busy schedule in a timely manner. He was very thorough in his work and repair and even answered any questions I had. He was considerate of my home and wore boot covers to prevent tracking attic dust and insulation into the living area of my home. The price for the HVAC services was very reasonable, and I would contact Hearthstone again for any future work. Hearthstone Heat and Air is highly recommended! -
Review 11 (2024-06-28 - Rating: 5)
My air conditioner decided to quit working on the hottest day of the summer. I had seen good reviews of Hearthstone so I gave Matt a call. He worked me in for late in the day and I was so thankful. He showed up on time and in short order found the issue, replaced the part and cool air was once again coming through the vents. Matt is knowledgeable about HVAC work, respectful, and offers a fair price for the work required. I definitely recommend Hearthstone Heat and Air. -
Review 12 (2024-05-03 - Rating: 5)
Finding a reliable and trustworthy HVAC technician can feel like searching for a needle in a haystack. I finally found a professional who combines technical know-how with care for his customers. What sets Matt apart is his commitment to keeping your system running smoothly for as long as possible. Matt listens to your concerns and takes the time to understand. He doesnt push for unnecessary replacements or upgrades but focuses on whats best for you and your home.Matt replaced my blower motor, checked other components, and breathed new life into my old system at a cost that didnt break the bank. He has extensive knowledge of proper sizing, airflow, and efficiency. When the time does come for a new system, I feel confident that Matt will guide me to the best solution for my needs. -
Review 13 (2024-04-22 - Rating: 5)
I contacted Matt last Thursday for a second opinion after receiving a large quote on an AC repair. Luckily he was available the next day to take a look. Matt was friendly to talk with, and professional and prompt in his work. He beat my other quote by several thousand dollars and repaired my system on the same day. I highly recommend working with Matt and will be calling him again for future work. -
Review 14 (2023-09-20 - Rating: 5)
Matt was amazing to work with! He was kind and professional, and incredibly knowledgeable. We are definitely coming back with any repairs or maintenance needs we have.Edit:We had another fantastic experience with Matt this morning. Our AC stopped working late last night. I called at 7:45 this morning and he was at our door at 8:30 on the door, we had a diagnosis within 30 minutes, and he was gone by 9:30 leaving us with a fixed AC, a cool house, and a resolution to what was happening. We can’t refer enough people to Hearthstone Heat and Air, and are so grateful for his willingness to take from his morning to come and help our family cool off. -
Review 15 (2025-02-07 - Rating: 5)
Matt is a solid HAVC choice for you home. His knowledge and honesty assure you will receive awesome service. -
Review 16 (2024-06-01 - Rating: 5)
Hearthstone helped us get an older unit running again for a reasonable price. Matt is honest, polite and professional. I would recommend hearthstone highly, especially over any of the big names like Milestone. -
Review 17 (2024-01-30 - Rating: 5)
Matt rocks! Not only does he know his stuff, he also makes appointments personal. Excellent communication and flexibility. He went above and beyond to improve our aging system by adding modern safety items as well! Well worth the call. Don’t hesitate to reach out to Matt for all of your HVAC needs. -
Review 18 (2023-07-17 - Rating: 5)
Matt is great! I got a leaking evaporator coil, and a friend of mine recommended that I have him to take a look. He was the third person I vetted to get the replacement job done. When he went about the system and explained things to me, I could see immediately that he was competent and fair, and he gained my trust on the spot. He didn’t disappoint. He was so well organized and efficient, swift and thorough. His craftsmanship was very impressive, and the whole process was truly above and beyond my expectations. I highly recommend Matt! And he is a nice guy! -
Review 19 (2024-04-26 - Rating: 5)
This was our first time using Hearthstone. Matt came by and did a general AC check and Air Flow test. We were having trouble with our system’s balance and he got it all fixed up.AC guys who care about ductwork seem hard to come by so it was nice to find someone with the proper knowledge and skill level to get it working. We look forward to working with him again. -
Review 20 (2024-07-08 - Rating: 5)
Hearthstone was fast, friendly, and knowledgeable. We came home after a holiday weekend to find that our AC had been on the whole time, but without compression. Inside temp was 92°! Matt went above and beyond to make sure our system was ready for the rest of summer. Thanks again! -
Review 21 (2023-06-09 - Rating: 5)
Our AC was failing and our renters were having to endure 80 degrees indoors in a Texas summer. Matt was able to come the same day I called and fix everything in a matter of a few hours. We asked a few questions about his recommendations for regular maintenance, and he was open about how little or how much is truly necessary—even telling us he didn’t think we’d especially need regular check ins unless we just wanted that. It is so helpful to be able to trust the advice, pricing, and work of an expert. Matt is knowledgeable, fair, and does great work for his customers. We highly recommend him! -
Review 22 (2023-09-13 - Rating: 5)
Highly recommend. Im new to the area and finding service people can be tricky. Matt from Hearthstone Heat & Air was great. I took him for a maintenance call because I think the owners before me never serviced the unit. He didnt try to push or sell anything. Told me exactly was he was going to do and gave me options to make future visits easier. I had one vent that wasnt really cooling and he wanted to try something. He offered to only charge me if it worked. It did and it was well worth the extra charge.DK -
Review 23 (2024-03-23 - Rating: 5)
Matt Bruner from Hearthstone Heat and Air checked my AC unit thoroughly and found a deceased fan motor and that some Freon had escaped. He efficiently replaced the fan motor and diligently searched for the source of the leak. He topped off the Freon after asking me carefully whether I didn’t want to consider replacing my 25 year old AC unit. I trust Matt’s judgement and his keeping my best interest in mind at all times. He will be my first and only call in the future for AC issues. -
Review 24 (2023-07-17 - Rating: 5)
Called Matt in the morning and he was able to slide our issue in with one of our A/C units by early afternoon. Super friendly, knowledgeable, very reasonable compared to other quotes and companies. We had a coil leak and had sticker shock from other vendors. Matt was fair, gave us options, has warranties in place for parts and labor, and was extremely responsive and on time. Will be setting up maintenance and run future needs through Hearthstone! -
Review 25 (2023-08-06 - Rating: 5)
Matt went out of his way to make sure my family and I could safely be back inside a cooled house with the job done right at a fare price. Called someone else first who dragged their feet and tried to charge us double. Do yourself a favor and call Matt first. He was personable, honest, and made sure the job was done right. Will be recommending his service to everyone in the area. -
Review 26 (2024-03-01 - Rating: 5)
Matt came out and ģave us a quote for the work we needed in the attic and with our ac system. He came back out a week later and completed the work that day. I trust him to give you quality work at a reasonable price. -
Review 27 (2023-06-27 - Rating: 5)
Matt did an excellent job explaining the issues and all of our options very thoroughly including both cost effective and efficient solutions. He was eager to answer any questions we had so that I felt like I understood the situation well. He was quick to respond and quick to solve the problem. He went above and beyond with troubleshooting so that we had good options for future improvements we could make to our system as well. In addition, Matt was kind and professional. I will definitely be using Matt for any future AC work and would highly recommend him to others. -
Review 28 (2024-06-21 - Rating: 5)
Matt was great! Very prompt, responsive, and did even more to get us all fixed up than we expected! Will definitely use again and refer him to my clients. -
Review 29 (2023-04-14 - Rating: 5)
Matt at Hearthstone Heat & Air did an outstanding job repairing our broken furnace vent. He is professional, fair and trustworthy. I highly recommend!⭐️⭐️⭐️⭐️⭐️ -
Review 30 (2024-10-25 - Rating: 5)
Matt arrived on time and did excellent and thorough job at a very reasonable price. I highly recommend this business! -
Review 31 (2023-09-25 - Rating: 5)
Highly recommend Matt! He saved us by quickly fixing our AC in the dead heat of summer (when I was 9 month pregnant). He showed up on time, even with having to go across DFW to pick up parts. Extremely fair prices and quality work! He has great communication on what the problem is and options on how to fix it. -
Review 32 (2023-05-08 - Rating: 5)
Matt did an excellent job for a very reasonable price.My thermostat was indicating a fault and Matt found a bad capacitor and another part that was going bad. He fixed them both, cleaned up the outside unit and changed the filter.He will be our Heat and AC professional from now on! -
Review 33 (2023-07-23 - Rating: 5)
I came home after work to a 85° house and immediately called Hearthstone in hopes Matt could come out in the next few days to see what issues my A/C was having. He actually had capacity to come out within 30 minutes of my phone call and by the next day he had picked up a new compressor and installed it during the night time so we could have a cool house again during this brutally hot summer.Getting this kind of service is rare. You wont find it from one of the big corporations. I am extremely happy I went with Hearthstone and have already recommended Matt to my friends. -
Review 34 (2023-12-14 - Rating: 5)
Matt has been amazing at every request we’ve had. We are selling our house and have needed some important items taken care. He was so easy to schedule and very nice! Will definitely be using in the future. -
Review 35 (2024-03-05 - Rating: 5)
Had a great customer experience working with Matt. He was very thorough with his work and let us know about any other details that could be a potential future issue. I will definitely be reaching out again for any HVAC problems. -
Review 36 (2023-07-21 - Rating: 5)
Matt showed up on time, and was very courteous and professional. He explained my options (freon recharge vs leak detection/repair), and he didnt try to upsell me which I really appreciated! He even took the time to teach me some things about my AC system which should keep it running cool for years to come. I would definitely recommend him. -
Review 37 (2023-06-21 - Rating: 5)
Matt at Hearthstone Heat and Air is my go to person for any AC repairs! He is so quick in responding and gets any repairs done asap which is what you need in this Texas heat! Matt is extremely reliable, honest, and helpful. Definitely use him for all your AC repairs/maintenance and feel assured that you are getting a great deal with amazing service! -
Review 38 (2024-06-23 - Rating: 5)
I called Hearthsone Heat and Air because of a recommendation when my air went out. Matt was patient and professional. He explained what was happening, what my options were, and what his recommendation was. I am so happy with the service provided. -
Review 39 (2024-03-02 - Rating: 5)
Professional, kind, family owned business I feel I can trust. Matt found that our control system was causing certain rooms to be way too hot or cold. He fixed it by upgrading our control system for a reasonable price. -
Review 40 (2023-05-13 - Rating: 5)
Matt was very professional, prompt and efficient. He did an excellent job explaining the maintenance needed on my AC unit and performed the job quickly and at a fair price. Highly recommend Hearthstone for HVAC services! -
Review 41 (2024-03-19 - Rating: 5)
I found Matt Bruners company online through a video on a YouTube channel called Home Performance. I then found his online blogs about HVAC calculations, which appealed to me as this indicated Matt wasnt someone who did things only by the book, but also sought to lead in this area of knowledge.Although the other HVAC contractor that I regularly use also does tests and calculations when troubleshooting HVAC systems, I learned that they did not do any ventilation/dehumidification systems, which was something I was interested in for a potential future installation. Matt, on the other hand, did, so I thought I would reach out to him initially for some airflow issues I was experiencing.When he arrived, he measured my systems static pressures and air flow from each duct in order to inform his recommendations. He was thorough in his explanations and responses to my questions. The price he provided was reasonable.Upon completion of his work, he verified air flows with a flow hood at each air supply register (vent) and adjusted the airflow accordingly.Overall I was satisfied with the work and I will likely use his services again in the future for other HVAC work.Recommendations for future improvement:Additional drop cloths to cover furniture or flooring underneath areas that may be susceptible to falling debris, such as underneath grilles and registers. -
Review 42 (2023-09-24 - Rating: 5)
Highly recommend Hearthstone for any HVAC work! We had an emergency pop up with our A/C, and Matt was able to quickly diagnose the problem and fix it same week. He even set us up with a window unit to stay cool until he could come out. Great company and easy to do business with! I’ll be using them for any future HVAC needs and preventative maintenance. -
Review 43 (2023-08-12 - Rating: 5)
Matt was very friendly and punctual! He explained what he suspected happened with my A/C unit and drain very thoroughly. I really appreciated how he took the time to make sure I understood what he was doing and how I can continue to maintain my a/c system. Fantastic job! I am loyal and satisfied customer! Thank you Matt! -
Review 44 (2023-02-01 - Rating: 5)
Im not very knowledgable about A/C systems and tend to be wary of being overcharged or oversold, but Matt was really straightforward with me on what issues with my system were important to deal with now or fine to leave for later. He was conscious of my budget and didnt pressure me into doing anything, even the recommended services. Ultimately, I felt confident that I could trust his expertise and its one less thing for me to worry about as a homeowner. Ill be calling him the next time I need help with my A/C. -
Review 45 (2023-02-09 - Rating: 5)
We are very happy with Matts work when he installed a new A/C unit in our house. The team was friendly and professional and did a great job. I bought them pizza for lunch and spent a little time with the guys. Great Job. We will use him again. -
Review 46 (2023-07-27 - Rating: 5)
Matt was very quick to respond when we were having issues with our AC. He was easy to communicate with and was honest with what was needed to solve the problem. He was kind and is a fair price for his work. You won’t be disappointed! -
Review 47 (2023-05-25 - Rating: 5)
Matt arrived right on time, was very friendly, and did a great job! He was able to address my concern of the unit running too loudly and patched some holes in the attic ducts. He was very informative about what he did and what may need to be done in the future and took time to ask if I had any other concerns or questions. I will definitely call him again. -
Review 48 (2023-09-06 - Rating: 5)
I had an AC issue and reached out to Matt in the evening, he responded right away and came out the next morning and fixed my AC. He was very helpful and informative when I asked him questions and it was obvious that he wanted to help me find the best solutions that wouldn’t break the bank. I often worry with other companies if I’m getting sold on something I don’t really need or paying too much for a service, but I have complete trust in Matt to charge a fair amount and help me know what services I actually need! -
Review 49 (2023-04-21 - Rating: 5)
I recently had the pleasure of working with Hearthstone Heat and Air for a repair on my AC system, and I have to say, I was blown away by their exceptional service. From the moment I called to schedule an appointment, their team was friendly, helpful, and responsive.When the technician arrived, he was polite and professional, and took the time to thoroughly diagnose the issue with my AC system. He explained everything in detail, and made sure I understood what was going on before proceeding with the repair. Throughout the repair process, he was careful to be tidy and respectful of my home, and even took the time to answer my questions and provide helpful tips for maintaining my heating system.What really impressed me, however, was how quickly and effectively the repair was completed. The technician had all the necessary tools and parts on hand, and was able to fix the issue in no time. My AC system has been running perfectly ever since, and I couldnt be happier with the results.Overall, I would highly recommend Hearthstone Heat and Air for anyone in need of HVAC repair services. Their team is friendly, knowledgeable, and truly cares about delivering the best possible results. Thank you, Hearthstone Heat and Air, for your exceptional service and expertise! -
Review 50 (2023-06-20 - Rating: 5)
Matt went above and beyond to troubleshoot our AC unit to figure out the root cause. It’s so dang hot outside in the Texas heat and he happily spent time outside and in the attic working to resolve the problem. He figured it out and quickly repaired the issue for a great and reasonable price. Thanks again Matt for all your hard work and help!! A+++ Highly recommend for your HVAC needs. -
Review 51 (2023-05-22 - Rating: 5)
Matt with Hearthstone was incredibly knowledgeable. He answered all of my questions and went out of his way to perform additional tests to give me more information than I asked for to set my mind at ease. He noticed things done incorrectly by previous installers and corrected them at no additional charge. He treated my home like his own. He was thoughtful about the work he did rather than simply trying to get the job done and move on. I will be returning to Hearthstone for all future AC needs. -
Review 52 (2023-06-28 - Rating: 5)
Matt was great he helped me make sure my AC was running well. He even fit me in his schedule as a courtesy since we have done prior business. I was able to learn more about how the AC works and felt good about doing business with Matt -
Review 53 (2023-04-25 - Rating: 5)
Finding a local, friendly, trustworthy HVAC Company is a priority for every Texas homeowner. Weve tried a few over the years, some good, some bad, but none have matched the quality and care of Matts workmanship at Hearthstone Heat & Air. It is plain to see: this man loves what he does AND hes good at it. We signed up for an annual maintenance program and I already feel better knowing our future heating and cooling needs are in such good hands. -
Review 54 (2023-08-04 - Rating: 5)
Matt made quick work of my AC unit that wasn’t cooling my house in 100 degree weather. He was courteous, capable, and the price was fair. I’ll definitely use him again! -
Review 55 (2023-05-30 - Rating: 5)
I highly recommend Matt from Hearthstone Heat and Air, he arrived on time today and was very kind and professional. He explained what the problem was very clearly and was able to work on our AC unit and get the job done.He will definitely be our AC professional from now on :) -
Review 56 (2024-05-26 - Rating: 5)
Matt is incredibly helpful!!! Fixed our problem quickly. And diagnosed an existing issue that others had missed. Matt takes a holistic approach to heating and air to help you fix the right problem efficiently! -
Review 57 (2023-06-05 - Rating: 5)
Matt did a great job for us on Saturday. Was able to come out and repair our AC unit with no issues. Will definitely use him again. -
Review 58 (2023-06-23 - Rating: 5)
Matt from Hearthstone Heat and Air was communicative, prompt, personable and professional. He was thorough and his pricing was very reasonable. I would recommend him and will certainly call again should the need arise. -
Review 59 (2023-06-14 - Rating: 5)
Called Matt at 3:45. Outdoor a/c fan making loud noise. He said he was just finishing a job and could swing by at 4:30 on his way home. He arrived right at 4:30. Diagnosed the problem, had the parts in the truck. Problem was fixed by 5:30. He charged me 25% of what my regular contractor quoted and it was going to be a month before they could get the very rare and hard to find motor. To be fair, their goal was to sell me a new system. I am so thankful for smart and honest people like Matt. -
Review 60 (2023-02-04 - Rating: 5)
Matt came out in a very timely manner when our heat went out while it was below freezing out. He was very personable, knowledgeable, and didnt mind me asking a bunch of questions. I feel like he charged reasonable rates and I will definitely use them again. -
Review 61 (2023-08-22 - Rating: 5)
I had a loud mystery sound when the ac would kick on. I had a previous company come out, and they couldn’t figure it out, but Matt came out and was able to solve the mystery and provide a simple cost effective solution. Very professional, and you can tell he takes pride in his work. Highly recommend! -
Review 62 (2023-02-10 - Rating: 5)
Matt came out to install a smart thermostat, troubleshoot a musty smell, and perform some duct repairs. He did a great job and was very communicative! He patched up some ductwork that had come unsealed as well at no extra charge. -
Review 63 (2023-06-04 - Rating: 5)
Matt was friendly and professional, worked quickly but was still very approachable and answered all my questions. Hes honest and trustworthy and we will definitely use Hearthstone again for our HVAC needs! -
Review 64 (2024-03-14 - Rating: 5)
Hearthstone was on time, efficient and thorough in the recent service they performed on our AC. We appreciate their kind attention to detail and helpful explanation of our AC needs. They will leave you feeling confident in the air quality of your home. -
Review 65 (2023-02-07 - Rating: 5)
Matt is a trustworthy professional who is great to work with! Hes very competitively priced and hes reliable when scheduling services. So glad he helps take care of our home! -
Review 66 (2023-07-13 - Rating: 5)
These guys are GREAT! We called them first thing on a morning during probably the hottest week of the year and they came by lunchtime, even though were on the other side of Dallas from them. We are not AC experts and were hot so probably could have been easily upsold. But they diagnosed the one smallish problem and fixed it for a great price! Very friendly service, too! I got several of their business cards to give to friends. Well definitely use them again.! -
Review 67 (2023-10-31 - Rating: 5)
I highly recommend Matt with Hearthstone. Me and many of my friends use him. Hes honest and responsive and does a good job. And his prices always seem fair to me. What more could I ask for? -
Review 68 (2023-07-30 - Rating: 5)
When my ac stopped working on one of the hottest Saturdays of the year, I called Hearthstone.Matt came over immediately. He diagnosed and fixed the problem, and my ac was back up and running in a matter of minutes. Great work! -
Review 69 (2023-07-11 - Rating: 5)
Matt Bruner , the owner of Hearthstone heating and Air does wonderful work in a very timely matter. He is a great guy to communicate with and is always willing to talk to you and explain to you what’s going on on the job. Always willing to go the extra mile. -
Review 70 (2024-05-06 - Rating: 5)
Hes a solid, trustworthy, and very knowledgeable guy. He took the time to explain everything, fix the issue, and not try to up-sell a new unit. I highly recommend him! -
Review 71 (2023-08-11 - Rating: 5)
Thumbs up to Matt for coming out on such short notice during this heat wave. Ac went out and it was HOT!!! Texted Matt. He showed up early next morning and replaced fan motor and I had ac blowing by 11am. Great service. Friendly and very knowledgeable. Thanks Matt!!!! -
Review 72 (2023-06-27 - Rating: 5)
Matt Bruner, showed up promptly on a Monday, and in a short amount of time , Matt told us why the air upstairs was not coming on. Nice to know, we did not need to replace a unit. It was just a fan needing to be replaced. The very next day, Matt was on time again with new fan in hand. Took about 2 hrs. In this terrible hot weather in the low 100’s. Thanks Matt -
Review 73 (2023-04-10 - Rating: 5)
Matt is an excellent technician and all around great guy. Very professional and personable! Good prices, competent skills. I highly recommend him and his company! -
Review 74 (2024-03-14 - Rating: 5)
I highly recommend Hearthstone! Matt knows his stuff. Hes super easy to work with, professional, kind, and informative. Going with Hearthstone is a no-brainer! -
Review 75 (2023-03-08 - Rating: 5)
I am very glad I called Hearthstone! In the past, I had another company come out a few times to try fix my heat pump that was not working nicely with my Nest Thermostats. This other company was not able to resolve the issue. However, Hearthstone was able to get it running well! Now I do not have to worry about not having heat in the winter! The technician was timely and clearly explained the issue and what was done to fix it. I will definitely use them again. -
Review 76 (2023-02-03 - Rating: 5)
Ive had them come over before the winter and I was very happy I did. The guy was very prompt and completed a full inspection of my AC in my new home and even helped me fix some of the ducts. I was talking to my neighbour and recommended this guy also and he helped him the very next day. 5/5stars! -
Review 77 (2023-06-06 - Rating: 5)
Had a great experience, AC went out over the weekend. Matt was able to come by and quickly diagnosed the problem, fortunately it wasnt too bad and had it fixed in an hour. Will definitely call again next time weve got problems. -
Review 78 (2023-08-16 - Rating: 5)
Matt did an excellent work fixing our AC issues, and walking us through the issues, and making sure we were comfortable throughout the process. Couldnt have asked for better service and qaulity of work. -
Review 79 (2023-06-24 - Rating: 5)
Matt from Hearthstone Heat and Air was able to help me out quickly, listened to my problem, and was able to diagnose it quickly. I’ll absolutely be calling him the next time I have questions and problems with my AC/heat! -
Review 80 (2023-07-31 - Rating: 5)
AC went out over the weekend. Matt was quick to respond, showed up when he said he would, and didnt try to sell us on a bunch of extras when the problem had an easy fix. I highly recommend this business! -
Review 81 (2023-06-17 - Rating: 5)
Matt was a referral by a friend. I called him late Friday evening and he was out and A/C back cooling by 9PM. Good guy & easy to work with. -
Review 82 (2023-05-18 - Rating: 5)
I had my a/c serviced today by tech Matt of Hearthstone heat and air.Matt arrived on time,he was very knowledgeable of the a/c business,very courteous and polite.He wore shoes covering and left work area clean.I will recommend Matt of Hearthstone to anyone in need of a/c service. -
Review 83 (2023-05-05 - Rating: 5)
Outstanding service - the technician arrived on-time and did an excellent job. The diagnosis and repair options were clearly explained and the repair was performed just as described. It is obvious the technician enjoys his job and the results show by the quality of his work. -
Review 84 (2023-05-16 - Rating: 5)
Had a really good experience getting our air conditioning unit repaired. Matt was quick and professional in diagnosing and getting the AC unit up and running. -
Review 85 (2023-06-15 - Rating: 5)
Matt was thorough, efficient, honest and generous with his time. Inspected the condition of a number of things, as well. Blew out the clogged a/c drain and shop-vaced the pan underneath. -
Review 86 (2023-05-07 - Rating: 5)
Matt did a great job! He’s professional and courteous and great at helping me understand the system I have and how to prevent further problems. Highly recommend this company! -
Review 87 (2024-03-09 - Rating: 5)
Matt has been great to work with. He was able to do for us what the other companies couldn’t. -
Review 88 (2024-03-15 - Rating: 5)
Matt is friendly, thorough and willing to answer any and all questions. I trust him to always do good work. -
Review 89 (2023-07-26 - Rating: 5)
Matt Bruner was able to come out & resolve my issue within 24hrs. He was prompt, polite & knowledgeable. Highly recommend -
Review 90 (2024-05-13 - Rating: 5)
Fair pricing and checked my units inside and out for any problems. Also changed the filters for me. I would definitely call hearthstone and air in the future. -
Review 91 (2023-06-03 - Rating: 5)
I called Matt a few months back, and rather than charge me to drive all the way to Denton, he answered my questions and helped me fix my issue on the phone! Cool dude, very helpful and professional. -
Review 92 (2023-02-01 - Rating: 5)
Matt, my technician, was very professional and knowledgeable. He went above and beyond and did a quality job. I will use this company again for sure. -
Review 93 (2023-08-05 - Rating: 5)
Great experience! He was thorough in evaluating my problem and explained everything to me. I am very happy to recommend his services. -
Review 94 (2023-07-19 - Rating: 5)
Matt was prompt and professional, thorough and reasonable. I highly recommend. -
Review 95 (2023-09-05 - Rating: 5)
Super knowledgeable and quickly serviced a problem I was having. Plus, incredibly punctual and kind. -
Review 96 (2023-08-06 - Rating: 5)
On-site same day I called. Repairs completed the next day. -
Review 97 (2023-06-09 - Rating: 5)
Very good experience with the AC repair service -
Review 98 (2023-08-01 - Rating: 5)
Great service. Highly recommend -
Review 99 (2023-05-15 - Rating: 5)
Service has always been very good -
Review 100 (2023-06-14 - Rating: 5)
Best in the business!