Hargrove-Neel

Located in Houston, Texas

Address: 1117 E Houston Ave, Crockett, TX 75835, United States

Phone: +1 936-544-7270

Rating: 4.9

Review 1 (2024-05-25 - Rating: 5)
The company is Professional and fast in their feet. We truly appreciate working with this company. Our AC went out, we gave them a call within 15 mins and someone came to the house. Within 10 minutes of being there, knowing exactly what was wrong. We were informed that the part would be ordered and would be here within 2 business days around noon. Two days later by 2 pm our AC was fixed. Within the next 30 minutes our house was freezing.

Review 2 (2023-08-11 - Rating: 5)
Ok. I don’t know who your A/C people are but you need to call Hargrove Neel. They are great. Twice our a/c has gone out in this heat. And they fixed it right away. Van called me back even when he was off duty. They Calvin called and we got it fixed on the phone. With this heat they have been real busy but found the time to call or come fix the our problem. THANK YOU Hargrove Neel.

Review 3 (2023-08-11 - Rating: 5)
We had an after hours issue and knowing phones are answered 24-7 was a relief. Mr. Neel responded quickly and kept me informed of the process. He got our system going again in no time. Very happy!

Review 4 (2018-11-09 - Rating: 5)
We had new air handler unit and compressor replaced in June 2018 by Hargrove-Neel. Two service technicians came on the day promised and worked most of the day to complete the job. Over the next 3 months of east Texas heat, our kilowatt usage was significantly less compared to the same months of the previous year. Therefore our electric bill was less, with keeping the thermostat at the same levels that we always do each summer. This is with a 14 SEER unit. We were replacing a compressor and air handler that were 23 and 30 years old. We are very pleased with this system. Expect our winter time bill to be less than previous winter months also.Hargrove-Neel has always been there for us in the 25+ years we have used this company. Friendly and knowledgeable service at what we feel has been fair pricing.

Review 5 (2023-09-06 - Rating: 5)
They been a very reliable Trane AC/HT Service since they installed my first new home Trane System in 2000. A couple of years ago, I had them install a new higher efficiency 18i unit. Thru all these years Calvin and his crew has always quickly responded to the VERY FEW MINOR CALLS for SERVICE that Id had.I can most whole heartedly recommend Hargrove-Neel for any AC/HT service or equipment

Review 6 (2019-01-22 - Rating: 5)
We have used Hargrove-Neel for years. We chose to buy a complete A/C heat system from them because of their impeccable service and their willingness to always please. We had a couple minor problems afterwards and they came after hours on a holiday weekend because we were hot. This is the kind of people we like to do business with. Trane is our choice and Calvin and the guys at Hargrove Neel is our go to service dealer. Thank you guys!! A well satisfied customer. God bless.

Review 7 (2018-12-16 - Rating: 5)
We were a first time customer and they were very prompt and super friendly...and were able to diagnose our problem quickly and had the part was actually on their truck. We will definitely be a customer again. I know they support our community in a number of ways too. Thank you for all you do!

Review 8 (2022-08-29 - Rating: 5)
Mr Peyton did an outstanding job at very fair prices taking care of our home conditioning needs. Your company is a blessing to the community!

Review 9 (2020-12-07 - Rating: 5)
I was searching for some replacement filters for my high-end Trane heat pump HVAC system, and couldnt find them anywhere. Brenda saved the day! She called me, got the part numbers, found the filters, called me back, and shipped them to me! Intelligent and service oriented, what a concept!

Review 10 (2020-05-05 - Rating: 5)
Called to check on pricing for new system. Owner said I was out of their service area but took the time to give me an estimate of costs.I appreciated the fact even though he knew there was no sale to be made but made the effort to help.Thats Customer Service!

Review 11 (2020-03-28 - Rating: 5)
My AC units broke down on a Friday night. The technician came out on Saturday and was very professional and took care of the problem quickly. I am sorry I did not get his name but, I highly reccomend this company and will use them in the future.

Review 12 (2020-07-09 - Rating: 5)
Brenda with Hargrove-Neel was very cordial and helpful in contacting a Trane technician for our unit to be repaired even though I am located outside of their respective territory.

Review 13 (2023-08-22 - Rating: 5)
Always awesome service and cheap as possible when they work on ypur ACs.. Never have they charged more for anything they were able to fix cheaper. HONEST and GREAT customer service

Review 14 (2022-06-09 - Rating: 5)
I have dealt with Hargrove-Neal numerous times and have found that they are very reasonable, knowledgeable and friendly. Our facility only use their services.

Review 15 (2019-04-17 - Rating: 5)
Been a customer for almost fourteen years. Excellent service always. Knowledgeable and gracious staff. I highly recommend H-N. .

Review 16 (2017-09-26 - Rating: 5)
The technicians are super quick and always professional. I highly recommend Hargrove-Neel for any HVAC needs you might have.

Review 17 (2020-05-22 - Rating: 5)
Thank you for your quick response to get the spa air conditioner repaired. Love having the Hargrove team and Ms. Brenda to count on!