EZ Air Conditioning and Heating
Located in Houston, Texas
Address: 7217 Bandera Rd, San Antonio, TX 78238, United States
Phone: +1 210-558-7883
Rating: 4.9
Services
- Identifies as women-owned
- Online estimates
- On-site services
- Language assistance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Appointment required
- On-site parking
Categories
- Air conditioning contractor
- Heating contractor
- HVAC contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-18 - Rating: 5)
I am very fortunate to have found this company through their website. My company’s air conditioning system was aging and needed to be replaced. From the moment I made the initial phone call, their service was outstanding. Their professional team quickly arranged for an on-site evaluation, providing expert advice and a thorough assessment of our needs.The pricing was very reasonable and offered great value. Within just one week, they efficiently handled everything—from placing the order to removing the old system and installing the new one. The entire process was smooth, well-organized, and completed on schedule.The installation team was highly skilled, ensuring everything was set up perfectly and functioning optimally before they left. Their professionalism, efficiency, and attention to detail were truly impressive. I am extremely satisfied with their service and the quality of their work.I highly recommend this air conditioning company to anyone in need of professional and reliable service. They are, without a doubt, the best in the industry! -
Review 2 (2025-02-08 - Rating: 5)
Our Heat pump was 17 years and needed replacing soon. I had no idea who I was going to use. I had done some research on specific brands of heat pumps and decided to go with a Carrier heat pump. An article I read said it was the best in reliability. So, I went to the Carrier website to find a specific model. Next, I found a local company who serviced them. Finally, I looked at the Better Business Bureau for some suggestions and came across EZ Air Conditioning and Heating. They have an A+ rating from BBB. I have to say they are a first rate company. From the manager, Johnathan Hernandez, who sold us the unit, to all the installers, and to the Service Technician, Larry Hennen, who oversaw the final setup of the system were very courteous and professional. Jonathan and Larry were up front with everything. What they said they were going to do, they did. I am glad I discovered them! I highly recommend this company (a local San Antonio business) for HVAC service and installation. -
Review 3 (2025-02-22 - Rating: 5)
EZ Air Conditioning and Heating saved our family. Our heat went out sometime during one of the coldest nights of the winter. I called EZ the next morning on the recommendation of Carrier Customer Service. They actually gave me several recommendations to choose from but EZ had the best ratings, which i found out why later in the afternoon. One of their techs, Manny, was dispatched to our home the same day of my initial call. Manny was professional, friendly, and kept me informed of everything he was doing. He was able to pinpoint the issue and had our heat up and running in no time. The cost of the same day service and resolution was surprisingly, and thankfully, affordable. This is my first home and my AC going out has always been a monetary fear of mine. After EZ, and especially Mannys visit, Im more at ease with the idea of something going wrong with my AC unit. I would definitely recommend calling EZ (and requesting Manny) if the need arises. Theres no one else I would call for AC help! -
Review 4 (2025-01-21 - Rating: 5)
I had an amazing experience with EZ Air Conditioning Service today! My technician, Robert, was absolutely fantastic—professional, punctual, and highly skilled. What was supposed to be a routine check-up turned into identifying a problem with our AC unit, and Robert handled it with ease. He was well-prepared, knowledgeable, and efficient in fixing the issue. I truly appreciate his expertise and the timely manner in which everything was resolved. Especially during this Snow and below freezing temperatures. Highly recommend EZ Air Conditioning Service and Robert for their exceptional service! -
Review 5 (2025-01-12 - Rating: 5)
I want to commend the technicians and management staff for the excellent timely , and professional response to my home to address and resolve the heating problem with my ac& heating system during this recent period of severe cold weather .The well trained and professional technicians (Steve, Gerardo, and Robert) arrived at my home identified and explained the problems with my system and made immediate short term repairs and sent me estimates via email for long term repair of my system.. The management staff (Chris and Johnathan) showed timely concerns, empathy and a willingness to work with me by offering reasonable financial and economical short and long term solutions to repairing my system. Thanks to the forward thinking and progressive management staff and a team of well-trained professional technicians, my family is warm , during this period of severe cold weather. EZ Air Conditioning and Heating has been my reliable and dependable repair service for over eighteen years. Without hesitation and based on personal experience , I proudly give the company and staff a 10 rating or five stars. I highly recommend their company for ac/heating repair service or replacement and installation of a new unit. Thanks EZ, and I appreciate your service. Sincerely, Jerry Pittman -
Review 6 (2024-12-30 - Rating: 5)
After reading a bunch of reviews and research, Im glad we decided to go with EZ Air. They didnt try to sell us a new system on our first service call, like other companies. We bought the 3 year service plan after that first spring tune-up, because we trusted and value the opinions and level of service from Manuel. In fact, we request Manny (Manuel) any time we have a service call. The office staff has always been friendly and helpful, and with the service plan, we never wait long for our preferred service time. The prices for the small repairs needed have been more than reasonable.I have complete trust that EZ Air will keep our AC system in peak condition for the long haul. -
Review 7 (2025-02-27 - Rating: 5)
I am very happy about choosing EZ Air Conditioning and Heating. Robert was very professional and prompt helping me with my HVAC and solving the issues I had. I was so impressed with Robert and EZ Air Conditioning that I ended up purchasing their Diamond program to continue taking care of my HVAC for the next three years.Thank you for all your help and professionalism. -
Review 8 (2025-02-03 - Rating: 5)
Emmanuel recently came for my quarterly service and found a condensate pump that was running continually. I had a problem with this unit in the past where the pan overflowed and destroyed the ceiling in the bedroom below. So, the good news is that we are using heat now not AC so this is not an immediate danger. However, its pretty clear that this pump would have burned itself out eventually and I would likely have had another flooding problem when the temperatures climb again. Anyway, I appreciate the way he identified the issue and then came with a pump to replace the defective one. The fees were very reasonable and he prevented what could have been a big and costly problem for me. Thanks EZ and Emmanuel - Im grateful for the great service! -
Review 9 (2025-01-12 - Rating: 5)
Installed a replacement system and was very pleased with the service. They also managed to install an extra ceiling vent in an impossibly tight space--something Ive asked several HVAC companies to do with negative responses. I cant stop enough about this--it makes all the difference for the temperature of this room. Will definitely be contacting them when we need our other system replaced. -
Review 10 (2024-10-14 - Rating: 5)
I have used EZ Air Conditioning and Heating for all my service and repair needs twice this year since my system is 24 years old. The technician James Lara came out on time and diagnosed the problem within minutes. He was knowledgeable and polite. He even wore the shoe covers in the house without even asking him to do so. He showed me the pictures and explained everything in detail and completed job in a professional manner. I am satisfied with the work he performed and I look forward to seeing him for the next maintenance check up. Thank you! -
Review 11 (2024-09-17 - Rating: 5)
I used EZ for the first time last week for maintenance and minor repairs and was very impressed with them. They only recommended repairs which were necessary and which made a big difference with the efficiency of my system, and did not try to sell me on additional services and products like most other companies do. Jamie and Nick were very professional, hard working, and knowledgeable. They went above and beyond to fix my system. I highly recommend this company to anyone. -
Review 12 (2024-09-09 - Rating: 5)
I had an AC emergency during the 100+ degree weather week. It was a late appointment, and our technician serviced our AC on the spot. He was professional, knowledgeable, genuine, and honest about everything. We were up and running in no time!I signed up for the maintenance service they offer twice a year. Within two weeks, another technician came out to perform maintenance. He showed me the pictures and explained everything in great detail. He suggested a couple of things that would help with maintenance and longevity. Shout out to Jaime and Robert; great job! THANK YOU both for all the hard work. Im impressed with this company, and its prices are affordable! -
Review 13 (2024-09-23 - Rating: 5)
EZ Air conditioning and heating provides great reliable service. They are prompt with maintenance and scheduling and are very responsive and easy to work with. Company and staff are professional and trustworthy. Chris G. Went above and beyond, highly recommend. -
Review 14 (2024-12-26 - Rating: 5)
Contracted EZ Air Conditioning and Heating for services pertaining to furnace and AC unit change out plus duct work modifications. I could not be happier with their professionalism throughout the whole process and the high quality of their work. Highly recommend their services! -
Review 15 (2024-11-19 - Rating: 5)
EZ Air Conditioning and Heating assisted me with a concern I had with my unit. Steve Olivas arrived promptly, diagnosed the problem and was able to make the proper corrections. He was very cordial and professional. He explained the issue, the cause, and corrections made to get the unit back in order. Thank you for your help. -
Review 16 (2024-09-17 - Rating: 5)
Absolutely amazing company. I had issues with my condenser unit and was referred to this company by a co worker. I was apprehensive cause I didn’t want to spend thousands on a new unit. The technician Robert came out and diagnosed the problem within minutes saving me time and money. He even wore the shoe covers in the house without even asking him to do so. Robert is amazing and this guy needs more recognition. I’d recommend this company to anyone in need of AC repair. -
Review 17 (2024-11-22 - Rating: 5)
Great service by this company thanks to tec.Jeams Lara . Very experience in carrier units he fix my unit in March 2024 mess up by Elmers they could not fix.it I end up with repeated calls with no results Finaly I Got E.Z. air and heating That put a end to my stress . I will keep this co. As long as I live . I will recomend to my family members and good friends olso . -
Review 18 (2024-09-04 - Rating: 5)
EZ repaired and serviced my system in very little time! Very thorough cleaning! After 6 other companies claimed it was a compressor, EZ found a single contactor issue and the system is running great! Huge savings! Amazing experience!!! I wont use anyone else now! -
Review 19 (2024-07-09 - Rating: 5)
Excellent! Decided to try them out via word of mouth. Was able to get same day appointment. The service tech (Robert Q.) was nice, courteous, thorough and quick! I asked if he wanted me to leave him be or stay around, and he was totally fine with either option! Charged a very fair price and fixed my issue quickly with my AC. Also wore blue shoe covers inside the house (definitely liked that as we dont wear shoes inside).In conclusion:-Quick-Didnt try to rip me off-Courteous & nice-Very fair pricingTook a few business cards to hand out to others. I dont see a need to go to some other more expensive highly advertised companies when this company did the job just perfectly. Usually I may shop around for companies, but they hit it out of the park the first time. Bravo EZ Air. Cheers. -
Review 20 (2024-05-21 - Rating: 5)
EZ Air Conditioning and Heating is Top-Notch from start to finish! Enrique was excellent in inspecting our home and suggesting fixes to problem areas (one too hot, one too cold). We had very specific requirements that were met with a smile and a yes, we can do that. We wanted a Carrier Infinity product that they priced very competitively.The installation and commissioning crew were superb! Arrived on time, worked diligently, cleaned up after themselves and were very respectful of the homeowner and any comments we had during installation. They went above and beyond to make this one-day install work.And the Carrier Infinity system, having had it before in South Carolina, is exactly what we were looking for. It is already learning our home, adjusting accordingly and maintaining temp and humidity levels perfectly! SOOO worth the extra dollars.All in all, we would highly recommend EZ Air Conditioning and Heating for installation of a new system. They handled all registration and rebates for our system and left us knowing how to operate what they installed. Cant wait to see their service in the coming years!! -
Review 21 (2024-05-28 - Rating: 5)
I had made an appointment with EZ Air Conditioning and Heating to take care of the wiring for my Carrier 2-stage system, as the previous contractor who installed the unit didn’t configure it for maximum efficiency. The team sent out James L., who was very knowledgeable, patient, and understanding. He genuinely cared about resolving my issue. James demonstrated the differences between running my AC unit in stage 1 and stage 2, thoroughly explaining how the process works. He ensured I was satisfied with the work done. I couldn’t be happier with the service I received; this is the kind of service people need—honesty, dependability, and care. Thank you, James, and the entire team at EZ Air Conditioning and Heating! I will definitely be doing business with you all again!-Chase -
Review 22 (2024-11-26 - Rating: 5)
We called EZ Air and heating to help with our heater problem. So glad we did our technician Robert did an Awesome job of fixing and explaining what he was doing and why we had the problem. -
Review 23 (2024-11-14 - Rating: 5)
I want to thank Gerardo Aceves from Ez Air Conditioning. Came out to help me with my unit issue. Very knowledgeable and professional. Very happy with the awesome service he provided. Thank you. -
Review 24 (2024-05-27 - Rating: 5)
We had a fantastic experience with EZ Air Conditioning and Heating! Their punctuality, professionalism, and attentiveness to our needs are commendable.Hands down, the entire installation crew was best in class. Chris completed a total system walk thru and educated us on our new Carrier Infinity Greenspeed intelligence air system.In a competitive market, consumers have to do their research and select a company that is focused on relationships, not just price. EZ Air Conditioning and Heating wasn’t the lowest against five other bids, but the entire buying experience from meeting with Jonathan in the showroom, talking personally with the owner Enrique in our home and seeing the installation team in action validated to me and my wife that we selected the best company in San Antonio.Other air conditioning and heating companies can take a page from their business playbook if they want to learn how to deliver a great buying experience! -
Review 25 (2024-07-31 - Rating: 5)
After dealing with another AC company that came twice to fix a backup in my primary & secondary pipes without resolving the issue, I decided to give EZ AC a try after seeing recommendations in our Facebook group. Manny from EZ AC showed up on time, listened to my concerns, & got straight to work. He completed the job that the first AC company couldnt, & I can now say that Im no longer having trouble with my pipes backing up. Manny was easy to communicate with & work with. 😊 -
Review 26 (2025-01-03 - Rating: 5)
Used EZ to install a HVAC system in 2023 and again in the fall of 2024. I highly recommend them due to their quickness, professionalism and cleanliness. -
Review 27 (2024-12-05 - Rating: 5)
I want to highlight the amazing work of Larry, Enrique, Marco, and Julio with helping us get our new AC unit and heating installed in a fast and efficient manner. -
Review 28 (2021-02-24 - Rating: 5)
Unit installed on 02/11/21. We are very happy with our new A/C unit.Everyone from the owner, office manage to the install team, were great to work with, very professional & hard working group of people. Install day was very cold & very rainy. The install team worked hard ALL Day to get the unit installed. When the going gets tough, the tough get going. And that they did that day. The owner, Mr. Zapata, came by after the install. He went over the new thermostat with us & also made sure we were happy with the install. We feel like they are a very reputable & honest company. We would not hesitate to recommend this company to anyone. -
Review 29 (2024-06-05 - Rating: 5)
The experience I had with EZ Air Conditioning and Heating was amazing! Enrique came out and made me completely confident in choosing them as my AC company. He walked me through how HVAC systems work, what could be improved, and even went above and beyond by attempting to diagnose a separate system I had been having trouble with.I 100% recommend EZ Air Conditioning and Heating to everyone. This is the first AC company I have actually felt like a valued customer and the first AC company Ive felt like I could trust.If I could rate them 10 out of 5 stars I would. -
Review 30 (2024-01-19 - Rating: 5)
I’m excited to share my experience with EZ Air Conditioning and Heating off Eckhert Rd here in San Antonio. My 18 year old furnace started malfunctioning right before the cold snap we had. I got three estimates for a full replacement and didn’t realize how much attention to detail they provide until I dealt with other companies. They sent a very detailed estimate by email quoting Seer, Tonage, ERR, warranty, serial numbers etc. They also provided me an option of a Budget Model, Good, Better, and Best with all the information I needed to make a decision. This also assisted me in asking questions to the other two companies providing me quotes. The other companies appeared irritated and didn’t want to answer questions. EZ also informed me that the return register needed to be enlarged to allow the new units to properly breathe and function. EZ did a great job extending my existing return register 5” on each side. Their team is A1 and every concern I had was promptly tended too. They also did the rebate paperwork and registered my products for the 10 year warranty. (I would’ve had to do this on my own with other company ) I was given a complete folder with all paperwork and copies of registration. I strongly recommend you consider this company for your AC and heating needs. -
Review 31 (2024-09-09 - Rating: 5)
Highly recommended. Excellent communication start to finish. Arrived on time and completed job in a professional manner. Followed up to make sure we were satisfied with the job and if we had any questions. -
Review 32 (2025-02-25 - Rating: 5)
I can always count on EZ Air Conditioning and Heating, knowledgeable, prompt, professional and great pricing! -
Review 33 (2024-05-03 - Rating: 5)
FINALLY.....A quality company that truly cares about their customers! Hands down the best customer service and installation I have experienced in a LONG time. EZ Air is highly recommended by Carrier as well. Just check Carriers website. Lately, it seems like companies are just trying to get your money, do the least amount of work, and run away with your money! NOT THIS COMPANY. From the first contact, they were professional and patiently answered all my questions. I had a LOT of questions. This was a huge investment. Jonathan, Mgr of Operations, ensured I had all my questions answered. Knowing all the AC and heating issues I had with my home with my 20yr old system, the owner got involved to make sure my install addressed all the issues. They were not happy until they knew that I was happy with my purchase and experience. I can happily say that I am over the moon happy. I am still waiting for South TX heat to hit, but so far, I am beyond satisfied and easily able to achieve a comfortable temperature with worrying if my unit will fail. Unit is whisper quiet at all times, and mega-powerful! It is also energy efficient. In regard to pricing, they were much cheaper than those other big-name companies that show up with their overly fancy electric trucks. You are crazy if you do not call EZ Air when shopping for a new system. A+, 5-star all the way!!! -
Review 34 (2024-11-19 - Rating: 5)
Very thorough! Felt like he had my best interest in mind. I’ve now been using EZ air conditioning for years, it’s timely and efficient, and they offer great value for the money. I especially like their maintenance plan, they call and visit twice a year and I don’t even have to think about it. -
Review 35 (2024-04-17 - Rating: 5)
I am very satisfied with the work performed by EZ Air Conditioning and Heating because they exceed my expectations. They have been my AC company of choice for the last 13 years, and recently Manny came and performed my spring service. I would be happy to have him come every time because he is very conscientious about his work and is good about communicating what he is doing and why. -
Review 36 (2023-07-31 - Rating: 5)
EZ Air Conditioning and Heating did a fantastic job with the replacement of my HVAC system, throughout the entire process, from sales and installation, to a follow-up quality control review. The crew who performed the installation (Marco, Jose, and third gentleman whose name I didnt get) worked as a team, were very respectful of my home, and performed the installation like true professionals. The proposal that Enrique shared with me was the most transparent and well outlined compared to three other proposals I had received from big-name contractors. The price was also very competitive. Chris also did a great job explaining how the system operates, registering the product for warranties, and helping me fill out the CPS rebates. Before I hired EZ I had a very negative experience with a big-name contractor in town who had completely botched the job. Thankfully I found EZ and will definitely reach out to them when the time comes to have my second unit replaced or serviced. Thank you all! -
Review 37 (2023-10-24 - Rating: 5)
The inverter on our carrier unit went out, so we called EZ to schedule an appointment. They were prompt in their scheduling and were able to come out a few hours after I had called. I wasnt home while the diagnostic was going on, but Manny kept in constant communication with me about the situation . Luckily, the part was in store so they were able to come out the next day for install. Pricing for part and labor was fair, so Chris came out the second day and everything was working great when he left, then about an hour later I noticed the thermostat was off. Called EZ and chris came back out 30 minutes later. He corrected the issue and educated us on features our thermostat had to offer, that we had no idea about. Will definitely use EZ again for any future problems! Thank you! -
Review 38 (2022-06-21 - Rating: 5)
I called EZ air conditioning when my original installer was unable to take care of my air conditioner when we had a problem. EZ air’s service call was reasonably priced, but they do not apply the service call fee to your bill. They did go out and check my system and found the problem that my original installer missed. They fixed it quickly and for very reasonable price. There was another issue with my AC though, so they sent out an expert tech (with no additional service call fee). He was very knowledgeable and thorough. All of the billing, invoicing, estimates, everything was digital and I really like that. We approved the estimate and are waiting to schedule the other repair. I was really satisfied with EZ air conditioning, felt confident in their diagnosis, and did not feel taken advantage of. We will definitely call them again, if necessary. Maybe even before we call our original installer. -
Review 39 (2024-06-01 - Rating: 5)
Robert checked and diagnosed my A/C issue. He arrived as scheduled. He explained the problem and replaced the part that was needed. Robert thank you for your professionalism and excellent customer service. I recommended EZ A/C to my sister last week and they helped her too. -
Review 40 (2024-07-12 - Rating: 5)
Emmanuel Montoya Perez was so professional and courteous and kind. He did an excellent job in servicing my unit and explaining what he did. I look forward to seeing him for my 6 month check. Thank you. -
Review 41 (2023-11-20 - Rating: 5)
Working with EZ Air was great. Customer service was patient and helpful, and pricing was reasonable. I read EZ reviews and saw Mr. Manny mentioned several times and with great reviews. Then, when a tech called and arrived, it happened to be Manny. Very professional and quickly identified the problem. He was very thorough in communicating and then again after getting parts for repair. Thank you, Emmanuel. -
Review 42 (2023-08-07 - Rating: 5)
My outside condenser (compressor and fan) stopped working on Sunday evening and my regular AC company was closed. EZ Air Conditioning was able to get me onto the schedule Monday morning, way earlier than my regular AC company. I really appreciated this.The service technician named Larry is an expert troubleshooter. He quickly found the problem, fixed it, and my AC was back up and running in no time. The service visit fee and cost of replacing the part was very reasonably priced.I highly recommend EZ Air Conditioning and Heating. Thanks again Larry! -
Review 43 (2024-02-07 - Rating: 5)
After 17 years my TRANE A/C began faltering and, ugh, time to replace an expensive appliance. I am very OCD when spending alot of money and picking contractors as I have had a few bad experiences in my 30 years of home ownership. I sought out 4 bids from 4 companies. They all want to come out and try and sale you on the spot. I only let one come out to get specs I needed etc. I called the other 3 and they reluctantly agreed to pricing over the phone and its at this point where you see a professional or a dud. EZ stood out, i received some very detailed proposals, but they were about 600.00 higher in price than the other, but after working with Jonathan Hernandez he agreed to drop the price to match a TRANE supplier vs Carrier from EZ Air. I researched the two brands, and they have many similarities and are both very high quality. I landed on the carrier with EZ. The unit was installed about 4 days later, they arrived on time the installation went very smooth, after the installers left, a quality control individual came by and he walked me through the thermostat features and went over the different installation components I should be aware of during ownership. All in all, EZ stood out over the other 4 companies, they returned phone calls on time and even returned calls after hours, in other words, made it easy, fast and friendly. They didnt waste my time and answered all my questions with patience and kindness. The G.M Jonathan Hernandez was super helpful. If you need a new AC, I personally think this is the place to do business with. Do your research but I spent about a week going through hundreds of reviews on companies as well as brand choice. EZ has zero complaints on the Better Business Bureau and have been in business 25 years. The are a solid, solid choice. -
Review 44 (2024-10-14 - Rating: 5)
Knowledgeable and professional - appreciate the time my tech took to explain his work and recommendations for extending compressor life. -
Review 45 (2024-01-30 - Rating: 5)
EZ Air conditioning is amazing! From inquiry to installation, their team was responsive, priced competitively, and provided exceptional service. Their professionalism and commitment to customer satisfaction set them apart. Highly recommend! -
Review 46 (2024-01-04 - Rating: 5)
I purchased a high-efficiency Carrier Infinity 26 AC and heater from EZ AC and Heating one year ago. The crew efficiently removed my old system and ductwork and installed this new system. It has significantly improved the comfort level in my home throughout the year and is very quiet. My utility bills are also lower. I have been pleased with EZ Air. -
Review 47 (2024-05-29 - Rating: 5)
I was very impressed by their professionalism. The technician went above and beyond, explaining what he was doing and why, providing valuable maintenance information, and answering all my questions. The charges were very reasonable. I will certainly contact EZ with any future HVAC needs. -
Review 48 (2024-04-01 - Rating: 5)
The service was outstanding! James found out what was wrong quickly and explained it all in detail. Now were waiting for the part to come in to get our A/C back up and running but Im definitely using EZ Air for all my maintenance and repair needs! -
Review 49 (2024-03-01 - Rating: 5)
Had Manny from EZ Air Conditioning and Heating at my house to perform maintenance on my two units, and to answer a host of questions and concerns I had about the same. In short, Manny is awesome!!! He answered all my questions, was very professional, knowledgeable, and patient with all of my questions, took the time to fully explain virtually everything, and made some recommendations on items that would never have occurred to me. I have already moved forward with some of his recommendations. THANK YOU, Manny and EZ Air !!! -
Review 50 (2023-08-08 - Rating: 5)
Exceptional, Professional, Courteous, Respectful, Timely, Clean ... and a host of other positive adjectives! Price quoted was competitive but equipment used, Carrier, was superior to unknown brands and had a higher SEER rating. Installers arrived at scheduled time, were courteous and ensured carpet and furniture was not damaged. Installation proceeded without any surprises. All debris was removed after installation. Even after installation a QA technician arrived at my house to inspect work performed, ensured I knew how the system operated, assisted with rebate paperwork and addressed all questions I had. Kudos/Accolades to EZ and all their staff! I will definitely use/recommend EZ in the future! -
Review 51 (2022-04-07 - Rating: 5)
I carefully researched authorized Carrier dealers before selecting EZ to replace our heating and cooling system with whole-house air purifier. Their commitment to serving customers well was evident from the first call I made (to request a quote) when I spoke with Jonathan. Enrique came out to the house to explain our options, which was very helpful since this was a large investment in our home. I knew the Carrier brand was solid, and after meeting with Enrique, I knew we were entering into an on-going business relationship that provided excellent care and service. Our installation experience was great and confirmed we had selected a trustworthy professional we could partner with for many years to come. Many thanks to Enrique and his team! -
Review 52 (2023-09-22 - Rating: 5)
There are a lot of crooked companies in town because they know the heat here is grueling and if someones A/C goes out they are desperate. This company is not one of those. They are honest and dont try and tell you that you need to spends thousands on a new unit when the fix is something simple. I have been very happy with them the few times I needed their help. Manny Perez came out today for a unit of mine that was not cooling properly and the solution was only new air filters that I had not changed in 6-7 years and a backed up drain pipe that was not draining properly. He was a real nice guy that provided great, honest service. -
Review 53 (2023-09-16 - Rating: 5)
Very good experience with EZ Air Conditioning. I called with a fairly minor concern but they were still able to address it same day. James Lara was professional, knowledgeable, and helped me better understand the structure/functioning of our AC system. Thanks! -
Review 54 (2022-06-26 - Rating: 5)
My experience with EZ Air exceeded my expectations. I got 4 quotes and ultimately chose EZ- their equipment, prices and customer service blew the others out of the water.I worked closely with Enrique my consultant and Jonathan, the GM. They worked with me until we found an option that worked. And when I tell you they went above and beyond, it’s an understatement.Everything they said they would do, they did. They were punctual, professional and unbelievably kind. Everything about the different options and pricing was transparent. Enrique made sure I felt comfortable and understood what he was sharing. It did take about a week for the unit to come in but they made sure we were comfortable until then and were even checking up on us to make sure everything was okay (I have a two year old so they were very dedicated to her comfort and wellbeing).They even brought me breakfast the day of the install!They had installed my parent’s AC about 8 years ago. So great to see a company who is consistently delivering quality results to their community.Thank you again, EZ Air!! A happy, forever customer! Couldn’t say enough good things! -
Review 55 (2022-05-25 - Rating: 5)
I contacted EZ Ac on the phone about my Carrier Infinity system not running. They were very responsive, scheduled an appointment time and Larry (service) showed up on time. After looking at my system which had had a high voltage short onto the low voltage system, and the age of the system, he gave me various options and explained each. I went with a changeout of my condenser option. Larry communicated with his sales office and I promptly received a quote back from Jonathan, with options, selected what I wanted, system was ordered and Jonathan communicated an appointment time for next day. Chris showed up with the equipment on time and brought help to install the condenser. He informed me that Larry would be also coming out to bring parts just in case the air handler was shorted. It wasn’t. The system was installed and they explained operation of smart thermostat thoroughly and we’re done with the install in about three hours. Everything was working and house was cooled down quickly. I would highly recommend EZ A/C for any of your climate control issues. Their service and communications are great. -
Review 56 (2025-01-02 - Rating: 5)
Peace of mind when Jaime Martinez visits my home to perform bi-annual inspection on my AC unit. Thank You -
Review 57 (2022-04-25 - Rating: 5)
We called EZ Air to get a quote on a new heat pump unit. They sent out a representative to talk with us about it. He was courteous, friendly and answered all my questions. The quote was delivered to us in a timely manor. We received a courtesy call from Jonathan the service manager to check on us and see if we had everything we needed. He also took the time to ask if the unit was still cooling and why we needed a replacement. After hearing my story about our aged system he did something that no other company we called (we called 4). He offered a repair! To make a long story short EZ Air was more concerned with our comfort not making a sale! He sent out a tech who was equally as pleasant to repair our system. It’s working and cooling as expected! We do expect to have to replace the unit eventually but EZ Air bought us some time and when that time comes we will be calling them for a replacement.They have earned my business!! -
Review 58 (2024-09-06 - Rating: 5)
Arrived on time. Know exactly know what to do and done it on time. Share with us what he found and what to look for in the future. Told us when the next service call will be.Great job. -
Review 59 (2023-08-29 - Rating: 5)
James Lara with EZ air was very knowledgeable and a pleasure to work with. We had immediate response to replace our broken Carrier blower motor and cost was very reasonable.Highly recommend EZ AC&H and technician James Lara.Lynn S. -
Review 60 (2022-09-07 - Rating: 5)
Helping our daughter find the right company to replace the AC system in her home was not an easy task for my husband and myself. Since she cannot do it herself as shes too busy with her job, she completely relied on our recommendation. Its a major decision on her part that entails a substantial amount of money, so we had to offer her a judicious proposal. Most importantly, we did not want to lose her full trust in us. As a satisfied client of EZ Company for 20 years, our instant and top choice was EZ. However, we deemed it important to request estimates from eight other companies to guide us in making the wisest decision. The three-day company and brand search ended up with our final choice - EZ ! We know that the true worth of our recommendation will be put into an acid test in the coming days based on performance, comfort, and efficiency. We are equally confident that we will not fail in our recommendation, and our daughter will not regret that she listened to us. For two decades, EZ has proven to us that they are a Rated A Company, and we are sure that they will do the same to our daughter. We will recommend EZ to more family and friends. -
Review 61 (2023-05-10 - Rating: 5)
We have a similar story as most people here! Short story; we had a home warranty company who jerked us around and never replaced a 15 year A/C system. We called on 28 Apr and just finally heard from them yesterday. Lots of details missing, but we called EZ and everything went as smooth as silk! When we finally ditched the home warranty company(Choice Home Warranty), we had an A/C installed the same day! How amazing is that!?! Every single person i talked to with EZ Air Conditioning from GM to technician, was extremely empathetic and caring about me and ny familys situation. Too bad they only offer 5 stars! -
Review 62 (2023-09-05 - Rating: 5)
This was our first time using EZ Air Conditioner services. Now it will be the ONLY company well ever use! From the first phone call to schedule an appointment through the tech JAMES staying extra late to make certain our unit was successfully cooling our home, the personal service remained professional and informational. -
Review 63 (2022-10-17 - Rating: 5)
I called EZ Air Conditioning and Heating on a Friday around 1:00 pm, asking when they could schedule a visit to check my system. When the person who answered the phone discovered that my unit wasnt working, she was able to set up a visit for 3:30 pm the same day. Mr. Enrique came by a few minutes after 3:00 and went through the house, inspecting the unit inside, outside, and the attic. He took the time to explain problems with the ducts and how to solve them. He pointed out that the inflow was inadequate and explained that it needed to be increased for the new system to perform optimally.The next day, Jonathan called to ask if I received the quote they sent on Friday. I didnt, and he resends it. So on Monday, he called, and once we agreed on the price, the service was scheduled for Wednesday between 8:00 am and 9:00 am.The work crew was at my house by 8:10 am on the scheduled day. They did a great job replacing the unit. They were very respectful of me and my home. Mr. Jaime Martinez and the rest of the crew were exceptionally professional. They cleaned up after themselves and were done by about 3:30 pm. Mr. Enrique came by after the installation and showed me how the new system works. EZ Air Conditioning and Heating did this in less than a week!From start to finish, everyone in the company went the extra mile to help, and you dont see that happening anymore.I had a great experience, and I recommend them 100%. -
Review 64 (2022-09-16 - Rating: 5)
EZ AC is the best. They replaced our old Carrier unit. They were very friendly and easy to work with. The price was very reasonable. They were on time and had it installed and running, cleaned up and out the door in four hours, they had estimated six hours to complete. EZ is a local AC and heating company and I could not be happier with their price and work. If you are in the San Antonio area I highly recommend EZ AC. -
Review 65 (2023-06-14 - Rating: 5)
I am writing to share my experience about EZ Air Conditioning and Heatings exceptional service, and particularly to express my gratitude to Manny for his amazing work in getting our air conditioning unit back up and running. Mannys knowledge and expertise were second to none, and he was incredibly instructive in explaining the issues we were facing with our unit and how he could remedy them in no time.The issue we were facing was that one of our AC condensers was working overtime while the other was out of commission and needed to be recharged with refrigerant. Manny quickly identified the problem and was able to provide us with a solution that was both efficient and effective. He also provided us with valuable information on future options to save money in the long run with more energy-efficient units.What really stood out to me was Mannys commitment to ensuring that we understood the issues we were facing and what he was doing to fix them. He was patient and thorough in explaining everything to us, and he went above and beyond to make sure that we were satisfied with his work.Overall, I would highly recommend EZ Air Conditioning and Heating to anyone in need of HVAC services, and I would specifically recommend Manny for his exceptional service and dedication to his craft. -
Review 66 (2022-06-30 - Rating: 5)
EZ Repair is a company that I recommend 100% to my family and friends. Right when I had lost faith in AC companies EZ Air came through for me and my family. On 6/10/2022 Enrique Zuniga and Jonathan the (GM) worked together to get me out literally of the heated (100+ degree) situation I was in. Our AC system was 17 years old and had completely died on 6/8. We needed a whole new system, I called them Thursday night, had a scheduled appointment with Enrique at 9am the next day on Friday. The same day that Friday afternoon they had a quote and plan to come Saturday at 8am to install our AC and by noon our home was feeling much more better as the 100+ degrees weather was kicking in. I really feel like they care about each customer and strive to provide the best customer service and pricing. They were super patient and considerate with me during this whole process and addressed all my questions. I feel really blessed to have found them online while searching for a Carrier vendor. Even the installation crew were awesome, respectful, on time, focused and cleaned up after the installation. Definitely using them for all my future AC maintenance, issues and needs. Thank you Enrique Zuniga, Jonathan the (GM) and your team for all that you do. -
Review 67 (2023-07-19 - Rating: 5)
I’ve used EZ for a while and I wouldn’t make it through Texas summers without them. Our AC wasn’t quite keeping up recently and I was lucky enough to have Manny come over and check it out. He was able to fix some minor issues and it made a huge difference. He’s an absolute professional and I enjoy working with a company that supports excellent work like his. -
Review 68 (2020-03-31 - Rating: 5)
My wife and I were very pleased with the level of professionalism, quality of work, attention to detail and their willingness to help us work with our insurance carrier. We have tried other companies previously, but we found that EZ Air Conditioning is a company with whom you can form a long lasting relationship of trust and respect. Their customer service is unparalleled and are very punctual. They are very responsive and will take your calls at anytime and answer your questions or concerns immediately. We definitely recommend them to our family, friends and neighbors. -
Review 69 (2021-10-25 - Rating: 5)
Gerardo A came to service my A/C unit he walked me through the whole process and walked me through every step of the way he was very professional and great technician. if you ever have any A/C problems i recommend Gerardo With EZ air and heating -
Review 70 (2023-09-08 - Rating: 5)
EZ Air has reasonable maintenance prices. For our fall check-up, Manny was on time, professional, and thorough. He took special care to clean out our HVAC drainage line, which he noticed was moving slowly due to build-up! -
Review 71 (2020-02-14 - Rating: 5)
As a Realtor, I have many different AC experts who had helped clients in the past. When we purchased our home in 2018 I received quotes from those companies that I knew and then I came across with EZ air conditioning and idecided to get a quote from them as well. When Enrique arrived to our home to give us the estimate I knew I had done right by calling them. He was very polite, professional and upfront. I told him we had a budget so he gave us 4 different quotes, and to my surprise the best option was actually within our budget and it beat the other companies. We went ahead and agreed and they came in no time and installed our new furnace, and outside AC unit. I now, only recommend them to all my clients because of the great experience I had. In fact, they had helped a client of mine already and she was very pleased as well. If you want great customer service, great technicians, and affordable prices you must contact them NOW!. Thank you EZ. -
Review 72 (2022-09-07 - Rating: 5)
EZ Air Conditioning and Heating Company has been taking care of my parents’ AC systems since 2002 or for two decades to be exact. I made the best decision to choose EZ to replace the AC System for my own home over eight other companies who came over to make their respective estimates. EZ Company absolutely did an excellent job from start to finish. With all honesty, I can say that EZ’s staff and employees are highly professional, experienced trustworthy, hard-working, courteous, and friendly. I felt their genuine concern and sincere desire to help me find the best deal in terms of quality, reliability, and affordability. They are very patient in listening to and answering all my questions fully and satisfactorily. I will be happy to recommend this company to anyone. With EZ, you are confidently in good hands! Thank you so much, Mr. Zuñiga, Jonathan, Marcos, Jose, Julio, James, and Chris for all your great help! God bless you and more power to your company.🙂 -
Review 73 (2022-06-03 - Rating: 5)
This company put in my air conditioning system about three years ago. I trust them explicitly and completely. They do maintenance on my AC two times a year. They sent Jaime, Who I know to be very good at what he does and I trust him completely to take good care of my air conditioning! He had shoe covers on and a mask when he came to my door. Which is far more than most do these days. He is very nice and professional! I really do love this company and hope you will use it next time you need an air conditioning professional! -
Review 74 (2022-05-23 - Rating: 5)
I want yo share my appreciation with the Team here at EZ Air Conditioning. I had a complete AC/Heat System installed in my home of 22 years. I know my home and expressed issues I had with warm rooms within my home. They fixed that problem and installed a Carrier AC Heat Pump System in my home. The workmanship is top notch and the Techs did their job quietly and in a timely manner. The System far surpasses what I could have hoped for. My home climate feels like it should have when I first bought this home. Thanks You Everyone on the Team at EZ Air Conditioning, everyone was super duper! I would highly recommend this company for complete AC Installs. -
Review 75 (2018-02-16 - Rating: 5)
I had a wonderful Experience with the team at EZ Air & Heating. They worked with me to install a complete replacement of my old system. They exhibited great professionalism from the start and I was really impressed with their team and how diligently they work. Enrique and his whole team are very courteous from the start. They took care to clean up after themselves and to install a Carrier product that is so much more efficient than my previous system. They will design a system that suits your needs. Wonderful Job! -
Review 76 (2023-09-05 - Rating: 5)
EZ Air Conditioning has been my AC experts for years. I have a maintenance contract with them. Every tech that they send is knowledgeable and thorough. You cant go wrong with this team. -
Review 77 (2023-02-23 - Rating: 5)
Excellent A/C company. Lived in our house almost 5 years. Had poor A/C and high humidity in what we thought was a brand new house. After 2 other companies failed to diagnose the problem, we had EZ A/C install whole home dehumidifier and new thermostat last year which helped a lot, but still felt the system wasnt running at 100%. Then we just had regular service performed with them and found out our ducts also werent properly sealed. Just got them sealed and everything works better than it ever has. Better solution than the other companies that wanted to sell me a whole new system. Highly recommend EZ. -
Review 78 (2022-07-01 - Rating: 5)
My AC went out three weeks ago on a Thursday afternoon, I called Jonathan the GM of EZ Air who had a service rep at my house that evening. They determined I needed a new unit versus a part or Freon. Johnathan took personal ownership to find me a new Carrier unit by 10:00 pm that same evening. Amazing. They were able to install my new unit on Friday! Yes one day service. That’s just not seen in this current weather situation. On top of this I am disabled with a heart condition so needing a cool environment is life saving. Johnathan had a service rep bring over a window unit to the house to make my Thursday evening acceptable. Just not heard of and beyond what makes EZ a company of choice. They are the ONLY company I’ll recommend, save your energy and time and cal EZ!!! Thank you Johnathan! -
Review 79 (2024-09-04 - Rating: 5)
Robert Quintanilla came today to service our AC, he’s professional & provided excellent service. I highly recommend him. -
Review 80 (2023-08-22 - Rating: 5)
Professional , knowledgeable courteous, good vslue.. Emmanuel aka Manny...he is my go to guy. I wont use anyone else. Not only did he fix my air conditioner at both my moms house and my house..hes honest. Unlike 2 other companies I called out..his first suggestion was to diagnose and fix the unit not totally replace it. Im totally grateful to Manny and EZ Air. What a relief to find an honest ac company. When its time to replace my unit...Ill be using Ez Air. -
Review 81 (2022-07-29 - Rating: 5)
What a time to have the old HVAC system go out. We shopped around trying to find reasonable pricing for a good quality replacement. We chose EZ Air Conditioning and Heating for their good price for a quality product. Their install team was efficient and tidy. We are looking forward to staying cooler now instead of the 88 and 90 degree temperatures we were experiencing when that old one broke. 🥵🥵🥵 Thanks to EZ for their quick availability for install and helping us stay 🧊 🧊 cool!!!! -
Review 82 (2023-02-22 - Rating: 5)
Exceptional service from the first time Carrier service recommended then. Yesterday I had my coils cleaned…wow showed the importance of a high quality filter. The techs are always polite and professional. I’ve seen the same tech since the first year of service. Shows a lot about the company that can keep a long term employee. If I have a problem with my ac I couldn’t ask for better service. They will remain my first choice for service. -
Review 83 (2021-01-12 - Rating: 5)
I used them for services on the AC system that came with my house and when it came time to do a full upgrade, they had the best deal with a clear understanding of all the options that were available to me and suited to my home. Installation was timely and completed in a professional manner. They even took the time to troubleshoot parts of the system to make sure I wouldn’t have any issues going forward and customized parts of the air handling to my requests. Since then I have used them for routine services and filter replacements. They offer filters at a fraction of what you’d even find on Amazon. 100% recommended. -
Review 84 (2021-02-24 - Rating: 5)
We hired EZ Air Conditioning and Heating to completely replace our twoHVAC (air conditioners and heat pumps). We were impressed by their professionalism, knowledge and responsiveness throughout the process. Jonathon, Enrique and their team worked through two days of installation. They fully explained our new equipment after the installation was complete. The entire team were courteous, efficient and thorough. A day after the installation they responded immediately to what turned out to be a singing vent and provided means to correct it. We highly recommend this company and look forward to our future dealings with them. -
Review 85 (2023-12-28 - Rating: 5)
Outstanding service. Quoting process, texting (SMS) followups and communications in email were smooth. Im a very involved DIY homeowner and each tech was helpful when I asked questions. So theres a deep bench of competent techs. Highly recommended. -
Review 86 (2023-03-08 - Rating: 5)
After a detailed site inspection, they offered me a top brand with the best price among my quotes. Tear down/Install began at 8am and was complete and clean by 3pm. Enrique took care of the registration work and walked me through the new thermostat features. -
Review 87 (2020-08-19 - Rating: 5)
Our AC system stopped working on Monday. I left EZ Air a message at 9 pm and received a response within 10 minutes. Enrique came out the next day and was very thorough in explaining our options for replacing our system. The installed the system today and were great. They cleaned all the mold out of the AC closet, rebuilt the platform that was in bad shape due to water damage and installed proper insulation in all the places that had worn out over the years. We’re pleased with the new system and the price was very reasonable. Thank you EZ Air for getting us back in cool air in this August heat! -
Review 88 (2024-05-02 - Rating: 5)
I HIGHLY RECOMMEND THIS COMPANY! I HAVE BEEN GETTING THE MAINTENANCE AND REPAIRS IN MY AC UNITS WITH EZ AIR CONDITIONING AND HEATING FOR 16 YEARS AND I AM VERY GRATEFUL FOR THEIR HELP, SERVICE AND SUPPORT! WHEN I CALL FOR MAINTENANCE OR REPAIRS THEY COME HOME RIGHT AWAY AND THEIR PRICES ARE VERY REASONABLE! THANK YOU VERY MUCH FOR YOUR TECHNICIANS GREAT JOB! -
Review 89 (2019-07-24 - Rating: 5)
Our unit was freezing up and we called EZ Air conditioning. The service was friendly, we got an appointment the same day. Gerardo came out and was very polite, knowledgeable and got right to work. We loved the flexible options to fix the unit and were comfortable with what was in our price range. Him and his partner both respected my family and house, they wore protective shoe covers indoors. All our questions were answered and our unit is not only running, it feels cooler than before! Highly recommend -
Review 90 (2022-05-10 - Rating: 5)
I have used EZ Air Conditioning and Heating for many years and have always found them attentive, efficient and punctual. All questions are answered and they always give estimates when there is a large job to do. The work they have done for me has been nothing less than excellent. I highly recommend EZ Air Conditioning and Heating. James, Chris and Larry were so professional, and explained everything they did. I highly recommend EZ Air Conditioning and Heating from General Maintenance to Repair work. Quick to answer and help! -
Review 91 (2019-07-22 - Rating: 5)
EZ AC and Heating provided a good product that cools my mothers home efficiently and met our budget, faciliting the process and making it less stressful for me. From the moment I called them to installation, they provided exceptional customer service, going above and beyond what I expected, as if we were family.EZ provided an accurate diagnosis of the problem. I had many questions before choosing the best course of action. That same day, Johnathan, the general manager called back and took the time to explain the product choices.Johnathan ensured I understood the products and how to maintain an AC. The following day, EZ sent me three proposals to consider. I made a sound choice, armed with information.Installation was scheduled 2 days out. To make sure my mom was comfortable, EZ dispatched crew members to install freon free of charge.On installation day, the crew showed up on time and worked diligently to remove the old unit and install the new. They were well trained, listened, and were respectful. I have recommended EZ to others since then and will be a repeat customer for any future service. -
Review 92 (2025-02-26 - Rating: 5)
We are extremely pleased with EZ Air. Late in the afternoon, our AC went out and Jaime Martinez was here within the hour, fixed our AC in minimal time and got us going. Jaime is the best. Very courteous, friendly and very knowledgeable. Weve used them before and were, again, pleased with their service. Thank you Jaime. -
Review 93 (2020-05-07 - Rating: 5)
I am extremely pleased with the service I was provided. I actually had a different company come check my AC unit to diagnose the problem and give me a quote. I felt the quote was a bit high, and I had EZ Air Conditioning come for a 2nd opinion. They verified the problem and provided a quote that was around 60 percent less than the quote from the first company. Gerardo was the tech who serviced my AC unit and he was very courteous, professional, informative, and thorough in completing his work. Jonathan was the manager I spoke with on the phone and he was excellent!! He guaranteed the companys work and made me feel very comfortable with selecting his company for the 2nd opinion. He assured me they would fix the problem and give me a way better price than my quote from the first company. I cannot stress enough how pleased I am and thankful I am to EZ Air Conditioning for coming out the same day I called to fix my AC unit. They are completely trustworthy and honest. They have earned my future business for sure...Jonathan and Gerardo were perfect!! -
Review 94 (2023-06-23 - Rating: 4)
UPDATE: Immediately after I posted this review I got a call from a supervisor. He apologized profusely and quickly dispatched someone to resolve the issue. While Im glad everything is fixed up, its still disappointing that I have to weaponize a google review just to get some basic customer service.Original Review:Im having. a very frustrating experience with this company. They installed a system in my house 5 years ago, and they never glued the pcv drain lines together under the house. They just dry fit them, but forgot the glue. One of them came disconnected and was leaking water under my house for....years, perhaps? I have no idea.They sent a tech out to do a repair, but he only glued one of the four. Then they sent me a bill for the work! I already paid $10k for the original installation, which was never properly completed.I called in to the office and kindly explained that there was no way I was going to pay for the work, because I had already paid for it when I paid for the original installation. They said a manager would call me back....still waiting for that call a month later.Now I have 3 pvc drain lines, just waiting to separate and leak water under my house, and their office just emailed me the bill again. What a hassle.... -
Review 95 (2019-05-24 - Rating: 5)
Just like to say that I was very happy with the response that EZ Air had to my request for service. Their schedule was very busy for the day I needed them, however, they were able to fit me. It was a life saver. The inside of my home was getting up near 90 degrees. I really appreciate that they saved us from another day of high temperatures inside my home. The techs that came out, Jaime and Edgar, were very polite and professional. They took that time to explain what was wrong with the A/C unit. In less than an hour my A/C was back up and running perfectly. The techs were awesome. I recommend EZ Air Conditioning and Heating to anyone needing A/C service. I will be using them again for any future A/C needs. -
Review 96 (2019-11-25 - Rating: 5)
I rarely post reviews but I had to give kudos to the folks at EZ A/C. We first became acquainted with the company when we had problems with one of our A/C units. It was supposed to be under warranty but no one in town would honor it. These guys helped us keep that system running so when it was time for a new air conditioner they were at the top of my list.These days it seems like finding a service company that you can depend on can be quite a challenge but EZ A/C is awesome! The level of service they provided was outstanding, from the initial call to schedule an appointment to the clean-up after the installation was completed. Also, the prices are very competitive. I would highly recommend EZ to my family, friends, or anyone else looking for a great HVAC company. -
Review 97 (2022-07-15 - Rating: 5)
They were able to send someone out within a day, and the service tech, Larry, was able to replace the part (capacitor) and get my AC running cold again. I was very happy with the customer service, Larry seemed really knowledgeable, and they charged me a fair price. I would use them again and recommend them to anyone who needed AC repair! -
Review 98 (2020-02-19 - Rating: 5)
Found EZ Air through a google search for AC companies in the area. What a find! Heat not working after coming back in town. Though not an emergency, when i called for a service call appointment. They were able to come right away (within the hour). The service rep, Jaime, was courteous and considerate. Im grateful when they use the shoe covers. Rep found the issue quickly. Reviewed the problem and explained the remedy. The service cost was reasonable and affordable. You always cross your fingers at these times. EZ gets extra marks for value and quality for the money. Im happy and comfortable. Thanks EZ and kudos to Jaime for his professionalism and his customer service skills. I will keep their number handy. -
Review 99 (2024-10-25 - Rating: 5)
Gerardo was very thorough and professional...he took care of any issues my unit had. 👍 -
Review 100 (2022-04-28 - Rating: 5)
The EZ team was very professional, polite, and competent. In spite of supply chain issues plaguing the industry, I only had to wait a few days after signing the contract until they were right on time to install the system. They installed a complete HVAC system and even provided some extra services that were not charged, such as a new in furnace filter and cleaning and adjusting register vents. To top it off they were the low bidder among a group of excellent competitors. -
Review 101 (2023-07-21 - Rating: 5)
It is never good for your AC to stop providing you cool air in San Antonio during the month of July. Thursday evening on July 13th our AC stopped cooling the house, and In the morning I was in need of a company to find and fix the issue. I called another company first who scheduled me for a late afternoon appointment which was going to be brutal to last ALL day with no cool AC in 100 degree temperatures.A friend of ours suggested we give EZ Air Conditioning and Heating a call. They schedule me for an appointment between 10 a.m. and 12 p.m. which was hours before the other company, so I said yes to their appointment. I received a call from James Lara, the service technician assigned to the job letting me know he was headed to the house. He arrived at 10:15 and asked what I noticed and what sounds I had heard when I first noticed no more cold air.James Lara quickly started to work on the issue and determined that the motor, blower, and condenser were all still in good shape. He found out that the furnace circuit board was bad. The little furnace board was not allowing the blower to come on which prevented us from getting some cold air. He was able to get us some cold air for the day and weekend by giving us a temporary fix until a new furnace board was found and ordered. James got us some cold air before the other appointment time that I had with the other company which allowed us to continue with our plans for the day and the weekend.James ordered us a new furnace board. He was able to come back to our house on July 18th, and he replaced the circuit board in 40 minutes. He made sure it blew cold air and that it converted to heat as well to avoid issues in the winter months. To me that was going above and beyond by thinking about the heater months down the road. Way to go James!So if you need some good service for your AC or heater then call EZ Air Conditioning and Heating. They will get you back up and running in no time. They will now be my HVAC provider going forward. -
Review 102 (2020-12-27 - Rating: 5)
EZ Air Conditioning and Heating has worked for me for the past 9 years. I continue to use them because they have been so competent, dependable and willing to go the extra mile to help me with my system needs. I think they have been the best of any air conditioner company that I have ever worked with. As a result, I had Mr. Enrique install two new Carrier Infinity systems. He did Manual J calculations to properly size the systems and offered me several models for my selection. I did a fair amount of research on my own; so, I had a lot of questions about each system. Mr. Enrique was extremely knowledgeable and explained all the details that I requested. . Another thing that was especially helpful was that he answered all my questions in writing. That way, I had those notes to refer to as we progressed toward deciding which systems to have installed. His whole team was very cooperative, helpful, professional and respectful. I highly recommend EZ Air Conditioning and Heating for all air conditioning and heating needs. -
Review 103 (2021-11-18 - Rating: 5)
I chose EZ air conditioning and heating after seeing their great reviews. Their personnel were professional andanswered all my questions about the new AC that I had just purchased. After the installation I did have a problem with the thermostat which was quickly exchanged with a new one. Now that is great service with a smile. Thank you EZ air conditioning. And a special thanks to Jonathan. -
Review 104 (2022-06-24 - Rating: 5)
I have 2 AC systems in my house. EZ Air Conditioning replaced both systems complete. Very professional organization. They did exactly what they said they would do. Great supervision, great installation and both systems work great. If you want the best this is the company to call. Thanks again Jonathan and Enrique. -
Review 105 (2024-07-03 - Rating: 5)
This is NOW my 4th or 5th time that EZ has been to my house. Each time, its been for something different. EVERY time, they arrived ON TIME, usually the DAY I called and were ALWAYS so professional!! I have always felt their prices were fair, their work was completed and my AC worked even better than before. I am SUPER SUPER pleased with this company!! I would recommend them to anyone!!Today, I wanted to give big Kudos to Robert Quintanilla, the service rep that was sent out. First of all, he was on time, super professional and I explained that I had dogs (labradors) and they were outside. I would just swap them from inside to outside, based on where he was working. Well he wanted to mee them, and my dogs loved him. (says a lot about a person in my book).He explained everything to me as he was testing the system and discovered the problem and I was up and running cold air in a lil over an hour.EZ Air will be my ONLY A/C company that I work with and I have called for over 6 years!!THANK YOU!! -
Review 106 (2019-08-01 - Rating: 5)
This has been my first experience dealing with AC issues and at first it was not going good at all having dealt with another group before putting my trust into EZ. From the moment I called and getting the best customer service while setting up an appointment to having Jaime (technician) arriving earlier then the given time frame. Jaime was very informative and helpful and went above and beyond to help us with our issues and questions and made sure we were aware of the process and time frame of how things would progress. We received our proposals from the manager Mr. Hernandez and he made sure to go over every detail and option that would fit our budget for our family, he made sure we felt comfortable and knowledgeable before making our choice and even made sure to assist us with any financial questions or concerns. Mr. Hernandez even scheduled a technician to come out and install a portable AC unit for our kids to feel comfortable until our scheduled unit would be installed 2 days later. And when the install technician Gerardo and his partner came out to install they were also so helpful and courteous and went over all the details and made sure before leaving that I had not questions or concerns. This experience that was so horrible in the beginning was later made to be such an amazing experience because of EZ and the employees making my husband and family feeling like we mattered and not alone in a situation that this TExas heat makes very unbearable. Thank you and I definitely recommend EZ for all your concerns and issues. -
Review 107 (2023-04-19 - Rating: 5)
Highly recommend. Javier was professional, courteous, and an all around pleasure to work with. Got my repair found and fixed quickly with minimal fuss. Didn’t try to over sell or mansplain anything. Was respectful to my house and myself. I will definitely be using them again for all my HVAC needs and maintenance. -
Review 108 (2020-04-28 - Rating: 5)
Ive always used EZ for my AC maintenance and repairs, and I have found them pretty reasonable, but mostly honest people. In the past, I have always requested and was sent the same AC repair guy, Chris who I felt was really honest and I had a good feeling about. Did a good job. He has since got a promotion! Good job Chris! So on to the next repair guy, Gerardo. Good 1st experience. Thank you guys for all yall do! -
Review 109 (2022-04-07 - Rating: 5)
Communication was great from the beginning. They were very responsive and worked with me on a time for the service.James arrived on time. He asked questions about the issue and any previous maintenance history. He also checked if the unit was stoll jn warranty. He quickly isolated the issue and explained what he was checking. He got the unit running to check everything. He showed me his readings and how they matched up to the specs. He sent me an email with pictures if the pressure readings and a description of the work done.I really appreciated the integrity this company and technician has.The price was very reasonable and straight forward. I will use them again for sure. -
Review 110 (2021-10-07 - Rating: 5)
I contracted with Enrique, Jonathan, and the team to Install a Carrier AC system, dehumidifier, filter system, and an ERV along with all the ducts and trim work in my house I was building. They were fantastic to work with along the way, were responsive and answered any calls I had promptly, were incredibly professional, and the work they performed was fantastic. I have already recommended them multiple times and will continue to do so, and also will be using them for maintenance as needed. Highly recommend. -
Review 111 (2022-06-29 - Rating: 5)
The EZAC team is the best HVAC team I have had the pleasure of doing business with in my 40+ years of home ownership. The system they recommended and installed, and the service and maintenance they have provided since have met and exceeded my expectations. I highly recommend them for any AC needs. -
Review 112 (2021-08-11 - Rating: 5)
Chris Gomez was great, he gave me a call to tell me he was in his way, showed up on time and quickly diagnosed the problem with my AC. A part for my unit needed to be replaced, he went and purchased it and the problem was fixed rapidly upon his return. Very professional and efficient work and the fee was less than I expected! Thank you Chris and EZ Air Conditioning and Heating, you’ve got a new customer for future needs. -
Review 113 (2022-07-26 - Rating: 5)
I love to write positive reviews about companies that provide honest, professional and quality service and thats what makes this one especially meaningful and well deserved. Since my wife and I originally purchased our home in 1990, weve had nothing but problems with the system and those companies that came out for repair or replacement until now. I wish we had found you all much sooner but better late, than never, right? Anyway, we had a system that was working but as it current stood, would fail at any time. This unrelenting heat was just taxing the system and we were expecting the fan motor in particular to fail. We had another company come out and they concluded that the replacement fan would cost over $2000, and that the compressor was on its last legs, and it was just a better decision to replace the whole system at a cost of between $12K-$18. Ok, time for a second opinion but who? As luck would have it, a few days later my dads system shut down. My out of state brother did some online research and found EZ Air. They quickly responded and got my dads system up and running and at a very reasonable cost. They were honest, professional and according to my dad who will tell you he knows a thing or two about HVAC, they knew what they were doing, and that the technician that came out knows his stuff, James Lara. After that positive experience, we had them come out and give us an estimate. Again, James came out and we gave him a run down of what the other company said and let him do his own diagnostic and system analysis. My wife gave him a history of the previous work and upon hearing this, he said he would check to see if the fan motor would still be covered under the manufacturers warranty. Sure enough, it was. His recommended course of action was replacement under warranty for the fan and a new capacitor that seemed to be underperforming and would provide a level of confidence that it would not be a failure point during this heat. All we would have to do is cover the labor for each and the cost of the capacitor, and we should be good for the foreseeable future. We understand that the system is not new and potentially might need replacement in the near future and if it does, we are confident that EZ Air will be the team that gets the work. Thanks again James and EZ Air team! You all were able to not only meet our expectations but exceed them and that we cannot say has ever been our experience since becoming homeowners way back in 1991. -
Review 114 (2019-05-24 - Rating: 5)
Jonathan and his team are excellent at what they do! They facilitated the entire process and made it easy and stress-free. They were concerned with my partners breathing condition and wanted to make sure he was comfortable. We went over lots of details and added mechanisms and features to improve the air quality in our home. they were very patient in negotiating the contract and detials and also gave us rebates for our utility company and for the manufacturers. Larry the technician was also very good and Did a thorough job. I would recommend EZ air to anyone! -
Review 115 (2023-08-29 - Rating: 5)
Was in a pinch with finding someone who had a fan motor that needed to be replaced on my unit. Called EZ in the morning and they had the part in stock and replaced it by the same afternoon. Javier came out and did great work. I recommend them. -
Review 116 (2020-08-21 - Rating: 5)
EZ Air Conditioning and Heating is a professional, honest, and reliable business. I experienced their excellent service and decided to buy a new AC and heating system with them. They came to assess the house and convinced me to reduce my AC capacity to save cost and energy. Thanks to Enrique Zuniga and his team for such a high-quality service. -
Review 117 (2020-06-16 - Rating: 5)
From the beginning of the call to the end of installation ,Everyone who works with EZ Air Conditioning is so courteous. We honestly now have peace of mind. The EZ crew has great qualities so as honesty, professionalism, great warranty work as well. We highly recommend them. Installation was very smooth and clean , Shout out to Marco, James, Jose and Agustine for the great job. James was very patient and help us setup the application for ECOBee thermostat. We Thank you Jonathan for all your assistance with our Rebate from CPS. Yes they even do the paperwork for you!! FULL SERVICE COMPANY ALL THE WAY !! 5 STARSLike -
Review 118 (2021-12-22 - Rating: 5)
We have used EZ Air Conditioning for well over 10 years and we are always satisfied with their service. They provide the best maintenance and customer service for us and we would not trust anyone else to service our home. Thank you to all the staff and technicians for a great job well done. -
Review 119 (2021-07-21 - Rating: 5)
This was my first encounter with Ez air and heating and I have to say that they are very professional and reliable. They came right on time. They called to let me know they were on their way and they kept me informed every step of the way of what they were doing. They had my ac repaired in no time! They had my house cooling literally within a few hours of them receiving the service request and my 4 kids and I are very, very grateful 🙏 Thank you! -
Review 120 (2023-02-02 - Rating: 5)
I am a tenant in a subdivision in Cibolo, TX. First and far most I’d like to rate/thank my property management agent Leona Flores from People First Real Estate for responding to my HVAC issue so promptly. I have known of other property managers taking weeks to respond to situations like these. Given this cold weather it was great to not have to wait and endure it for long. Thanks Leona! Well, my awesome landlord took care of the situation immediately and contacted EZ air conditioning and heating. It wasn’t more than an before they contacted me directly and had a specialist here within a few hours from that (personal schedule flexibility, they worked around my hours)Gerardo Aceves was the specialist that came and he was very respectful, clean, private, and went above and beyond to fix the problem himself (which appeared to be some what of an electrical issue). Needless to say, I was beyond grateful to have my heater up and running within a few hours, and the awesome specialist going above and beyond to repair it was amazing! -
Review 121 (2022-09-03 - Rating: 5)
I have an older unit that uses R22 refrigerant and stopped cooling. Technician James diagnosed the issue, got the parts needed and had the unit up and running in a timely and professional manner. He made sure everything was cooling properly indoors prior to leaving. They also email you pictures of the work they completed with the receipt. I would recommend them to family and friends. I will be using this company going forward. -
Review 122 (2021-06-01 - Rating: 5)
Everyone who works with EZ Air Conditioning is so kind. You know the really care about you and your family AC issue. They are not the cheapest in town, but As the saying goes you get what you pay for. With the cost of our AC we got peace of mind, honesty, professionalism, great warranty work as well. You want a company who will be there for you in 5 -10 years if you need them to be. If you call to have them service your AC and you happen to get Larry (you are one of the lucky one) He sings a little Willie Nelson while working. A plus. Hes always so happy as is everyone else. Thank you Jonathan for all your assistance with our Rebate from CPS. Yes they even do the paperwork for you!! FULL SERVICE COMPANY ALL THE WAY !! 5 STARS -
Review 123 (2023-11-02 - Rating: 5)
EZ Air Conditioning Co. installed our new unit, we have been very pleased with there service, they are professional, responsive and always on time. I highly recommend this company. -
Review 124 (2022-03-24 - Rating: 5)
I asked around and got 4 different estimates from local companies. They had the best quality products and service packages. They did everything in one day and were very professional. They even took the time to explain the maintenance that should be done and answered evey question I had. I would definitely recommend them to my family and friends.Services: Heating system installation, Install AC, Install thermostat, Installation -
Review 125 (2019-08-28 - Rating: 5)
I definitely recommend EZ. My air went out in 100+ degree weather. I called two companies from TV ads. Long story short both gave different stories but said I needed new central air units from 7-10K. A woman in 100 degree heat they thought I would jump.. I didnt. Friend had used EZ and suggested I contact them before deciding.Jesus came out listened to what I reported. Checked and saw no current to thermostat, went outside and saw issue there and went up in hot hot attic for a good 10 minutes and confirmed there was no Freon leak that previous guy heard.He and Chris did all needed repair and literally saved me thousands of dollars. I waited six weeks before submitting this evaluation to be sure I was happy.They are in the repair/service business. When my unit eventually does need replacement you know where I will go...honest and totally professional. -
Review 126 (2021-09-25 - Rating: 5)
The service was great! Gerardo A. did an amazing job at repairing my AC, turns out the part that was needed is on back order until end of October, he went above and beyond to find a temporary solution that would not leave us stranded with no AC during the summer, and I am so grateful for that. We still need to wait for the replacement part to come, but we survived the end of the summer. I will definitely call them again in case I need any repairs or maintenance to my AC unit. -
Review 127 (2021-04-01 - Rating: 5)
EZ Air Conditioning installed a new high-efficiency Carrier HVAC system 3-3021. They did an excellent job from diagnosing exactly why the old unit stopped working and what new system would solve my AC and heating requirements. Jonathon explained all the options and was very helpful from start too finish. Chris and Larry are excellent Carrier exerts and were able to diagnose why the old unit failed after the freeze in February 2021. Also, Enrique stayed late on the installation day and patiently explained how to work the new thermostat. EZ AC has an excellent, professional, and responsive team. Therefore, it is very easy for me to highly recommend EZ Air Conditioning for all your AC and heating needs. -
Review 128 (2023-08-21 - Rating: 5)
My A/C was not working and they responded quickly and got a technician out to my house within an hour. Jaime was the tech that helped and he did a great job. This will be my go to for any A/C needs. -
Review 129 (2023-08-15 - Rating: 5)
I called EZ air conditioning upon a referral from a friend for a second opinion due to an outrageous quote I received through AHS contractor. Mr Lara came to my house within an hour resolved the issue and saved me $13.5 K. Don’t waste your time with anyone else… go to professionals at EZ Air Conditioning -
Review 130 (2022-10-06 - Rating: 5)
This company install a complete heating and air condition in my home 8 years ago. I call this company came out to fix an issue that my home warrarnty company wanted to charge me an arm and leg and sent someone out I was not comfortable with. Javier with this company, came out, explained the issue and fixed my unit without any issues. He was very professional and did a great job. I would recommend this company to everyone. -
Review 131 (2019-12-03 - Rating: 5)
Over the years I have had multiple AC companies service and repair our systems. All but one tried to do more than was necessary or try and replace my system entirely. EZ is the only one that was up front, honest, and did what was necessary. They earned my complete trust and they always do the right thing. Best AC company in San Antonio without a doubt. -
Review 132 (2022-05-31 - Rating: 5)
Communication with this company was excellent. I received email and text reminders of my appointment today, and the specialist, Emmanuel, called when he was within ~10 minutes of my house. Emmanuel explained the service he was going to complete beforehand as well as the results he found after service. He also took the time to answer all of my questions. Thanks for a great experience! -
Review 133 (2021-01-14 - Rating: 5)
Chris Gomez from the Technical Support Team was so helpful and patient. He was a great problem solver and saved me lots of money. He did the necessary research on my 16 year old air conditioning unit when no one else could find the information I needed. Thank you Chris for a job well done. I will use EZ Air Conditioning and Heating for my future needs. -
Review 134 (2021-07-14 - Rating: 5)
We had several different companies come out to give us ideas and quotes of what we needed. EZ was honest and fair priced. They made sure we knew exactly what the scope of work was and the time it would take to be completed. Their staff was professional and knowledgeable. Their service staff has been working there for many years and very informative. -
Review 135 (2020-12-23 - Rating: 5)
EZ Air Conditioning was a very quick and professional company. I explained what I needed and the receptionist was able to set me up with James. He was a complete professional who explained the entire process. He did recommend minor adjustments, but I did not feel pressured or upsold as I have with other companies. 5 star service and would recommend this to anyone needing HVAC service. -
Review 136 (2019-03-30 - Rating: 5)
Excellent service from beginning to end. We had a total overhaul from duct work to inside/outside units as well as thermostat all replaced. They estimated it would take two days to complete and EZ Air had a great team of professional s that completed everything in one day. Thorough, professional and state of the art! Great all around!!! -
Review 137 (2020-06-12 - Rating: 5)
Having Served almost 36 years in the military (and still serving) these folks have been our go to HVAC company. We first bought our home in San Antonio back in 2012, we had some A/C issues and the first company that came out wanted us to buy a whole new system. I called EZ Air for a second opinion and they were able to repair it on the spot at very minimal cost. So fast forward to now (June 2020) I am currently deployed and had to do everything by cell phone. Our A/C had gone out and once again EZ came out and got it repaired. Still they did not pressure me to buy a new system (the system was installed in 2003), it was me who thought, boy this system might need to be changed out! So I initiated the request for a new system. Gerardo was our repair person and the person who gathered all the pertinant information to help get the estimates for the new system, he did a great job and was very professional. Jonathan helped me figure out the best options along with payment choices over the phone, he even waited an extra day before billing me to make sure everything was working! These guys are fantastic! Enrique, is the owner and I spoke to him back in 2012 to thank him for the quick service and the professionalism of his employees, at that time I told him when it was time to get a new HVAC, they would be the first to know. And guess what, they were the first to know! Thanks so much everything and we will be heading back to San Antonio in about 1 year to retire and I know our system will be working great thanks to the EZ Team! Thanks so much Gerardo, Jonathan and Enrique! -
Review 138 (2021-07-21 - Rating: 5)
So I’m on my 3rd year with this system and EZ service. When considering all the investments we make in our Home here in TX, a good Roof and HVAC are at the top. EZ is the Investment worth making.Original Post: Had entire my 15+ yr-old Seer 10 system replaced 2yrs ago May ‘18. Upgraded to a Carrier Seer 18+ variable A/C w/gas furnace.The relative small cost to upgrade to the most efficient system has resulted in less operational costs every month and 10x the comfort. 10 yr warranty and low cost 3yr maintenance plan with EZ is totally worth.EZ was awesome to work with and establish the best system options for me and my household.I talked with 4-5 quotes, EZ was hands down no games, no gimmicks, straight up clear choices, and absolute best pricing.Thanks EZ and your awesome crew. -
Review 139 (2020-09-03 - Rating: 5)
What a WONDERFUL business. I will use them for all my AC needs 10/10!! First time home buyer and new to San Antonio. Call them they make you feel like family!!I recently moved to San Antonio from a different city in Texas. We are not familiar with the area so we got a home warranty. Unfortunately our 2016 carrier unit went out and it took home warranty 4 day to come out and diagnose the issue. They said it would take another week for them to possibly repair it. My house was 99 degrees!!!I sent an email to EZ AC after hours and Rozalinda reached out to me and helped me every step of the way. The next morning Ebony and Johnathan and Rozalinda called me to follow up.They sent Chris out the same day and REPAIRED it the SAME DAY. Thank you EZ AC! -
Review 140 (2017-08-16 - Rating: 5)
I wish there was an opportunity for 6 stars. Initially Enrique (the owner) came by on a Sunday to look at our problem when the fan blew out. He had his team there first thing Monday morning to do the work and save us from this Texas heat. When we decided to replace the whole unit, we were offered prompt, efficient and friendly service (like our new carrier 5 stage seer 16 system). We were helped through the process, given great information about 0% financing and had the unit installed within days of signing the contract. Everyone we met at EZ air was fantastic, friendly, professional. Great experience. -
Review 141 (2018-10-10 - Rating: 5)
We have been customers for more than 10 years, and have always received excellent customer service. Their technicians are very thorough and professional. Enrique helped us chose the best system for our home and our comfort. We highly recommend EZ Air for you A/C & heating needs. -
Review 142 (2024-05-19 - Rating: 5)
I have always had excellent service with EZ Air Conditioning. Jaime is an exceptional person. Thank you. Linda -
Review 143 (2017-05-25 - Rating: 5)
I have needed the services of EZ air conditioning a couple of times and it was a great experience both times! Chris came both times and he got the job done very respectful and professional my husband and I were really grateful for the honesty and efficiency of their services. I would recommend their service to anyone in the need for repair of AC. -
Review 144 (2020-07-12 - Rating: 5)
I have been doing business with EZ Air for several years. They usually send the same technicians to service my AC and heater every year so Im acquainted with them. They are always on time and do great work. I am especially grateful they came out on a Sunday to fix my AC when it stopped working during a heatwave. Thank you, EZ!! -
Review 145 (2023-08-04 - Rating: 5)
EZ Air technician Jaime Martinez was a professional, he checked our air conditioner problem and had it fixed quickly. I recommend EZ Air Conditioning, no fooling around straight to the point, and they Explain everything to you. -
Review 146 (2020-10-01 - Rating: 5)
My 20 yr old AC finally kicked the bucket a few weeks ago and I was forced to shop around for a replacement among the many AC companies that San Antonio has to offer. After some research, I narrowed down my choices to EZ Air Conditioning, Goettl, and WillFixIt. Long story short, we chose EZ, for multiple reasons.First of all, I liked that the technician they sent out to my house, Larry, knew what he was talking about and was not afraid to give his own honest opinion on my options. He also didn’t hesitate to go into technical details and help me understand why certain options were better than others. I strongly considered compressor replacement but decided against it due to the systems age (20yrs for the external unit and 30yrs for the internal).Another reason we chose EZ is that their GM, Jonathan, was a pleasure to talk with and honest. He always kept himself accessible and remained respectful (in contrast to the Goettl salesman, who was flat out condescending at times).I also appreciated how Johnathan took the time to patiently listen to my many questions and answer them without talking down to me. He was great about explaining the “why” behind their options. More than the other companies, Johnathan was able to instill a sense of confidence that they could do the job correctly and that they would stand by their work quality.During the AC install, EZ technicians discovered that our ducts were in rough shape. They were deteriorating, leaking air into the attic, and leaking water onto our insulation via condensation (the ducts were also well over 20yrs old). They would essentially break apart if you touched them (I tested this personally). This lead to them resolving another issue regarding temperature control in our 2 story house. The ducts leading into our master bedroom had not been correctly installed (someone decided to splice one duct directly into another using duct tape, hope, and a budget of $2). EZ replaced the ducts and added a triangle vent box to correctly split them. This made a near immediate difference for our bedroom and was done at a very reasonable price.Overall opinion of EZ Air Conditioning:I never got the impression that EZ AC was pushy. They presented me with all of my options and let me decide. They also remained honest, respectful, and open throughout the entire process. Of the 3 companies I spoke with, I feel that I can trust them most to provide support to my AC now and in the future (at a fair price).Extra Comment:In case some are wondering, if they can’t get your system installed right away (COVID related supply issues), they will lend you portable AC units to tide you over until the install day. -
Review 147 (2022-05-04 - Rating: 5)
Jaime Martinez continues to remain our service representative. He is timely, professional, quick, and always cleans up after himself. We have been using EZ Air Conditioning for the last 10 years and find them irreplaceable. Thank you Jaime for keeping our AC up and running! -
Review 148 (2021-07-19 - Rating: 5)
I’m in the home building business. Because of the rapid responsiveness, professionalism and honesty,I will consider EZ air-conditioning for a future vendor.Give kudos to James Lara. He is definitely a competent tech. He was very patient and organized.He was able to troubleshoot the problem within minutes. Thank You James!!! -
Review 149 (2020-07-16 - Rating: 5)
This is my first time using EZ AC and I am very impressed. Starting with the initial call to the customer service representative to the service representative who came out to repair my AC; they were VERY PROFESSIONAL. The service rep called 30 minutes prior to his arrival; upon his arrival he immediately diagnosed and repaired the problem. I highly recommend EZ AC to anyone who are looking for AC service. We will be using them again. -
Review 150 (2021-02-03 - Rating: 5)
We bought our home in 2019 and had an older system and wanted to get a higher SEER system. We got quotes from 8-9 companies and went with the middle priced company, which was E-Z Air. EZ air provided us with a great discount for being military and allowed us to use CPS rebates towards the unit itself. We even installed an air filter system. We purchased a maintenance plan and they have been on top of seasonal check-up for the past couples years since our new Carrier System was installed in 2019. -
Review 151 (2022-08-12 - Rating: 5)
We want to share our appreciation to EZ air conditioning and heating, we call and they were able to come the same day. They are professional unbelievably kind. Thank you Mr. Zuniga for have an amazing team. -
Review 152 (2021-08-23 - Rating: 5)
Our ac stopped working and didnt know who to call so I went ahead and started asking for to see who would give me an estimate and EZ was the first to reach out to me first thing in the morning. They went to my house, fixed it, and now have my AC working again all on the same day. Also they are very affordable! I will definitely call them if I ever have any other ac issues. Thanks! -
Review 153 (2019-08-01 - Rating: 5)
We had the misfortune of having both our a/c units break down simultaneously in July during a heat wave. After dealing with a couple of other a/c repair companies, we settled on EZ Air (largely based on the ratings here), and we made the right choice. In short, they are responsive, honest and professional. They did an outstanding job replacing one unit and repairing the other. Highly recommend! -
Review 154 (2020-07-07 - Rating: 5)
This company is the best company I have had experience with in a long time. They put their customers first. Jame was an awesome technician. He explained everything to me. He made sure everything was done properly. He answered all of my questions, and I had a lot. I have never had to deal with the house maintenance until recently.Then after Jame left, the general manager Mr. Hernandez followed up with me and informed me about their maintenance plan. I was never pressured which means a lot to me. It is very important to keep up with AC maintenance in south Texas. It is hot here! The HVAC system was just replaced, and I want it to run smoothly and keep me cool. -
Review 155 (2020-08-10 - Rating: 5)
We highly recommend EZ Air and Heat! Enrique Zuniga was extremely helpful in answering all our questions and he did not try to provide us anything we did not need. Enrique was here with his crew through out the installation and made sure we knew exactly was was being done and he took the time to show us how to operate our equipment. They were on time and everything that was said would be done was done. I was really impressed by how clean they kept the worksite and they used tarps throughout our home to ensure our flooring was protected. They are experts and certified carrier installers and are bonded and insured. Couldnt have asked for a better experience. -
Review 156 (2024-04-25 - Rating: 5)
Enrique from ez conditioners came took a look at our home and pointed out some pointer to cool our home better ( it worked my home is cooler ) No pressure in selling us a ductless sytem that my husband wanted he said we really did not need one but with Texas weather coming that room gets pretty warm when its in the 100. They sent us the proposal but husband still wanted the ductless.anyways. -
Review 157 (2020-06-11 - Rating: 5)
First time using EZ air conditioning. Great job done by Chris.. Chris was very professional. He was very thorough in explaining the process of maintenance. He gave us excellent service and the price was very reasonable. -
Review 158 (2021-05-11 - Rating: 5)
Ez Air Conditioning and Heating were a pleasure to work with. From initial contact, to install, to follow- up , I couldnt be happier! They are very professional! They even got our old system to work while we waited a few days for the new system to be installed. I highly recommend! -
Review 159 (2022-05-13 - Rating: 5)
Great service & professional staff. Always on time. I got a phone call 45mins before arrival, which was nice. I signed up for 3 years of routine maintenance. Thorough review of A/C unit with photos. Appointment lasted about an hour. Gerardo was very nice & knowledgable. -
Review 160 (2023-08-25 - Rating: 5)
James has done our HVAC system maintenance for years and has been consistently punctual, professional and courteous in his manners. He answered all my questions, explained what each diagnostic readings meant and took pictures of those readings to memorialize for the company and for my reference. All in all, a great experience. -
Review 161 (2023-10-05 - Rating: 5)
Arrived to perform the Fall/Winter AC and Heating maintenance and also to check on the status of the AC filter which the system displayed as needing attention. He was friendly, very professional and thorough in performing the maintenance as well as patiently listening to my concerns and questions. I learned some new ways as to how to better work and control the settings on the display window for which I was very satisfied and glad. -
Review 162 (2021-06-17 - Rating: 5)
Been with these guys for a few years now for maintenance and repairs. They are the most honest, professional and capable provider Ive ever hired for hvac. Chris and Larry saved the day! Jonathan and the office staff round out the experience with friendly, efficient service and communication. Cant recommend them enough. -
Review 163 (2023-11-29 - Rating: 5)
We have been using EZ Air Conditioning and Heating to perform Air Conditioning and Heater maintenance for many years. The technicians are always prompt, courteous, professional and if they notice an issue with the unit they explain in detail and will let the customer make the decision.Please support EZ Air Conditioning and Heating service. You wont be disappointed. -
Review 164 (2020-06-30 - Rating: 5)
EZ Air did a full unit install over a year ago and they have been excellent from day one, even through a couple follow up calls. Ive recommended them to other people and theyve had the same experience. Chris has typically been the one to show up and I have nothing but awesome things to say about him and his team. -
Review 165 (2019-04-09 - Rating: 5)
This company came highly recommended! After reading reviews on Yelp and Google I decided they were my best option. Rudy came out and right away put his expertise to work by analyzing our vents, asking the right questions and ultimately making his recommendation. I look forward to having our system replaced by this company in the near future. -
Review 166 (2023-06-13 - Rating: 5)
Chris was excellent and answered my many questions and really stepped through everything and make it easy to understand. Really appreciated his thoroughness and the time he took to ensure that my system was back up and running. Cannot recommend more highly! -
Review 167 (2021-10-09 - Rating: 5)
What a wonderful experience I had with this company. I recommend them 100%. I was well informed about the products that were available and throughout the process if i had any concerns they would be addressed.The work was done efficiently and all the employees were nice and professional.I had one person on the way out stop and fixed a small issue ( not pertaining to this service) on something that could later have been a big issue . That kind of pride in a persons work is not often seen . Thank you to him and to all of you . -
Review 168 (2019-08-10 - Rating: 5)
EZ Air Conditioning has always done a great job by my standards. They’re prompt, genuine, honest, and all the staff members are polite. This company will be my go-to whenever I need HVAC service. -
Review 169 (2020-07-11 - Rating: 5)
Gerardo was very professional and kind. He came right away after I called. He fixed the problem promptly and gave us a good price. He mentioned we could use some other upgrades to help with energy efficiency but didn’t push when I declined for now. I was appreciative of the information and that he didn’t try to force the issue when I said no. Will definitely call EX AC again. -
Review 170 (2020-04-28 - Rating: 5)
EZ Air Staff,Gerardo A. represented your company with outstanding Professionalism. Not only did he walk me through Everything, he showed me what he repaired and replaced. His quote, showed me that your business has Integrity. Please pass on this review to him. Take care and Stay Honest.. Regards, Rico -
Review 171 (2023-11-09 - Rating: 5)
EZ air conditioning has been our system for 11 years. They are simply the best at what they do, top notch quality, fair pricing, one of the most professional companies I’ve had the pleasure to do business with, and if it’s important/urgent they will come that day,We give them our highest rating, and thanks to their whole team! -
Review 172 (2020-10-02 - Rating: 5)
EZ air Conditioning and Heating Company is the Best & Honest!!Jaime & James awesome technician they did a really great jobJaime he explained everything to me, he made sure everything was done properly. Thanks a lot Jaime.Highly recommend! -
Review 173 (2021-09-08 - Rating: 5)
I would highly recommend EZ Air for all your AC and Heating requirements. The staff is very friendly and efficient. I needed to have some repairs done. As always EZ Air was there promptly to help. This company is over the top! They are a 5 star company!!Thank you EZ Air for your dedication to providing the best! -
Review 174 (2018-07-03 - Rating: 5)
Excellent service! I am glad I made the call. Enrique came to provide estimate after business hours and I saved a lot compared to the company I had settled for. Summer AC repairs always scare me but now I have a new unit, financing was available with no hassle and the installation was seamless.Thank you!!!! -
Review 175 (2020-08-18 - Rating: 5)
Enrique came out quickly, wore a mask and booties inside the house, was very professional and knowledgeable about Carrier products, and answered all of my questions with patience. We will be contracting with them but havent yet. Their pricing beat all of the other quotes we got for a top of the line heat pump a/c system. Ill be posting an update when the work is complete. -
Review 176 (2021-08-17 - Rating: 5)
Jamie did a fantastic job, the work he did was quick honest and seemed to fix the problem. I would highly recommend these guys. So hard to find honest people these days. Thank you for the great service We are new to town and appreciate having people be honest and do what theyre asked to do. Highly recommend -
Review 177 (2019-08-15 - Rating: 5)
Very grateful to have this company helping my family with a very important insurance claim. Their knowledge is top notch and their business practices are honest. Over 50 years of combined wisdom & experience within the 3 people I have dealt with reassures me we are picking the right company to put in our new AC unit soon🙏 -
Review 178 (2020-12-16 - Rating: 5)
EZ Air Conditioning and Heating has been the most professional and best service provider Ive experienced during the 20 years Ive lived in my house. I strongly recommend them for any HVAC installation or maintenance requirements you have. -
Review 179 (2020-05-01 - Rating: 5)
AC went out. Chris from EZ arrived the same day. He did a thorough inspection of the unit and talked me through everything he was looking at. The cost of the repair was fair and quick. Will definitely use EZ going forward. -
Review 180 (2020-05-15 - Rating: 5)
I have been using EZ Air Conditioning and Heating for a few years now and find them to be one of the best AC companies around this area. Thanks for been responsive to your clients and doing a great job when you come out to service AC systems. Keep up the good work. -
Review 181 (2021-02-10 - Rating: 5)
James was polite, professional and on time. Thankfully he was able to verify for me that my AC coil (which was leaking) was still under warranty, which saved me money. I’m so appreciative of this company’s honesty and response time. -
Review 182 (2020-08-06 - Rating: 5)
These guys are amazing!!! I cannot express how awesome and professional they are! They took all day to install an entire new unit and it was 122 degrees in my attic! They rock and I cannot express how thankful I am they came to my rescue! They have been extremely courteous the entire time, from coming to look at the old system, to waiting on our new unit to arrive, to the complete install and demo of the old unit. I would give 10 stars if I could!!!!!! -
Review 183 (2024-11-20 - Rating: 5)
Robert provided great, friendly, professional service at a great price. -
Review 184 (2023-07-23 - Rating: 5)
Javiar provided exceptional service. Javiar was confident with his AC experience. Within a short timeframe he pinpointed my AC problem and resolved the issue promptly. I was amazed with his expertise. I feel very comfortable using Javiars services for any future AC issues. -
Review 185 (2021-05-04 - Rating: 5)
My AC stop working the night before I called EZ AC&H. I called the next morning and they put me on the schedule that morning. Larry came out and fixed my AC pretty quickly. Luckily, it was an easy fix. Definitely will call them again if I have any other problems. -
Review 186 (2019-06-22 - Rating: 5)
Excellent customer service! From the time I called to inquire about pricing Jonathan the GM was very informative and patient with all my questions. Then I had Rudy come inspect my HVAC unit and he was also very helpful. Chris and Jaime installed the Reme Halo and sealed my HVAC registers. Chris and Jaime were very professional, courteous, and went above & beyond to get the job done. I had the Reme Halo installed for a very far price and I am pleased with the improved air quality in my home. I’ve had estimates & services done from other HVAC companies but EZ Air Conditioning & Heating by far were more affordable, professional, honest, and helpful. I highly recommend you call EZ Air Conditioning & Heating first for any of your HVAC needs. -
Review 187 (2018-04-01 - Rating: 5)
Started searching for HVAC replacement 4 years ago. Had plenty of companies trying to sell me the highest and most expensive unit. All estimates were above $12K. Almost went with another company but decided to give EZ a chance since they are highly rated by Carrier, BBB, and Google. Glad I did! Enrique Zuñiga gave me multiple choices without pressuring me into a decision. He even went over details that no other company had during my 4-year research. I ended up getting a 5 stage 4 Ton unit at a lower price than the “basic” units from other vendors selling Carrier. Lennox and Train are great, but this is a better unit and cost less. Technicians were very professional and at the end of the day, everything was clean. -
Review 188 (2021-06-01 - Rating: 5)
Excellent diagnostics and treatment for our AC system that began to fail. Ended up being a condensation line that was blocked causing the system to shut off. We really appreciated James and the company he represents as he did an awesome job for us ! -
Review 189 (2020-06-12 - Rating: 5)
Chris was professional and extremely knowledgeable! He also explained everything so I could easily understand what our next steps would be to keep my air condition ready for the Texas summer. I will be calling EZ Air conditioning for the rest of my services! Thank you Chris! -
Review 190 (2023-07-19 - Rating: 5)
EZ AC has been great! My tech, Gerardo, is very knowledgeable & explains everything I need to know about keeping my HVAC system in great shape! -
Review 191 (2020-02-17 - Rating: 5)
I had my ducts completely replaced, they were 30 plus years old and falling apart. They came in and did most of the work in one day, they worked really hard and were tired, I felt bad bc I know its hard work and they were very polite the whole time. We had to schedule a second meeting bc two ducts collapsed inside the floor of my loft upstairs and the floor needed to be opened up for access to the collapsed ducts, they came in again and finished the job off and I walked with the gentleman and he showed me first hand how everything was flowing through the house like it was supposed to. Its an older home and the job was tricky but they did a wonderful job, I definitely will follow up with this company for routine maintenance forward