Excel Geothermal AC & Heat, LLC

Located in Houston, Texas

Address: 10810 Alder Cir, Dallas, TX 75238, United States

Phone: +1 214-305-9017

Rating: 4.4

Services

Online estimates
On-site services

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2021-02-08 - Rating: 5)
Our nonprofit, Green Careers Dallas is extremely grateful for the wonderful, thorough work done by Excel Geothermal. We needed about 85 of old broken fencing and in-grown trees removed in order to put a new fence in at our new training site in southern Dallas. Since we are operating on a shoestring budge, the owner of Excel Geothermal, Roy Schar, donated this entire days work, his crew and excavation equipment to get the job done. We do not know how we would have done this without his generosity! For a grassroots nonprofit, this means the world to know a business would do this to get us closer to our dream. Thank you to the wonderful crew and to Mr. Roy Schar at Geothermal Excel!!!

Review 2 (2022-07-12 - Rating: 5)
Weve had issues with our Geothermal A/C since we moved into our house last year. Weve had a number of HVAC contractors come out to service but none of them could fix it. Finally I called Excel and the experience was night and day. They came out quickly and even after hours. The techs were professional, friendly and when they were not 100% sure about the next step, they called the Owner who came out same day afterhours to diagnose. The system was old and could not be repaired. Roy and his team gave me what felt like a very fair estimate for replacement, they ordered the equipment and it was installed again afterhours within days!This is the crew you want if you are looking for a reliable, honest HVAC contractor. I wish for them to have a long and prosperous business , the deserve it.

Review 3 (2020-09-10 - Rating: 5)
I only take the time to write a review when a company does an outstanding job and this company performed above and beyond. I purchased a home with Casa Belle Homes however my AC system was warrantied and installed by Excel Geothermal. There was an issue with one room being much hotter than the other rooms. After 2 techs could not resolved the problem, I was getting very upset however, the President of the company came out and was able to resolve the problem at no cost to me. I have never met any business that stands behind their work in the manner that this company did. They came over in the poring down rain and fixed everything and even added some additional equipment to help my system work at it’s best. I highly recommend them.

Review 4 (2020-06-10 - Rating: 5)
I chose Excel because of all the good reviews. And just like everyone said! Great service! Darcel was professional timely and very informative! He did a great job! Love that the staff knows their job well though I’ve had others out that couldn’t help me but charged a hefty fee. So thanks a lot! I would definitely recommend this company

Review 5 (2018-09-17 - Rating: 5)
Excel goes above and beyond for their customers. I had an urgent issue that needed tending to right away. My phone call to Excel was quick and easy in regards to their after hours response team. I called at 1PM, Jeff Pittman was at my house by 2PM. Keep in mind it’s a Sunday. Jeff stayed at my house for 3.5 hours, taking time away from his own family on a Sunday, to make sure that my family was taken care of and had our system up and running back to normal. I can’t say enough about Jeff and his hard work. He was respectful, and worked his tail off. If you’re looking for any geothermal experts please do yourself a favor and use Excel. First-class all the way. Thanks again, Jeff!Just a quick update...Isai came back out to check on the system the following day, Monday. He replaced two damper motors and continued to provide excellent customer service. Everything was scheduled through Priscilla over the phone and she made the entire process go as smoothly as possible. No hiccups whatsoever and always timely. The people at Excel are incredible. Kudos to Roy Schar President at Excel for running and operating an outstanding company. I truly cant say enough about this team. Theyre the best!

Review 6 (2020-06-11 - Rating: 5)
I have nothing but good things to say about Excel. I have a geo thermal system and wanted to have it inspected. Darcell was professional and thorough. He explained to me in great detail how the system works and what his inspection entailed. Ill be having them back out twice a year going forward for inspections. My system actually shut down a few days ago, so I had Isaiah out to have a look. Within half an hour he determined there were air bubbles in the water line that triggered a sensor to shut the system off to avoid any damage. It took him all of 30 minutes and I was back up and running. Do not hesitate to use Excel Geothermal A/C & Heat. They rock!

Review 7 (2019-01-15 - Rating: 5)
Truly a company of probity, aptitude, and conscientious customer service, Excel Geothermal expertly replaced my conventional system with an ultra-efficient one and also insulated my rafters with spray-foam, further reducing my monthly electric bills. I enthusiastically give Excel my highest recommendation! You will not be disappointed! Roy and his team of specialists masterly assessed my needs, proposed the best practical solution, then punctiliously proceeded to transform my abode from inefficient, electricity guzzling ogre to an energy-saving, fuel-efficient home where now, for the first time, all my rooms heat and cool properly and I can set the thermostat at the temperature I desire without fear of breaking the bank.

Review 8 (2020-06-19 - Rating: 5)
I cannot say enough about the guys on the Excel team. My mothers pumps were out on her Geothermal unit and even though they were booked solid for weeks they worked her in on a Saturday and stayed until after 10:00 PM to finish the job. I am very grateful to have someone that can do a superior job and keep us from having to worry about the small issues that can arrise. Thanks Roy, Mario and Alexandra for the help. You are a super team and we are grateful for your help!!!

Review 9 (2021-08-24 - Rating: 5)
Roy and his crew at Excel gets a five ⭐️ rating from us only because there is not a 10 star available to give, Top notch knowledge of Geothermal AC backed up by impeccable service. Staying cool thanks to Excel.Rick A.

Review 10 (2022-01-13 - Rating: 5)
Great customer service, responsive, thoughtful, on time and professional. We had a prior company which was really bad. Excel was a breath of fresh air. Great folks, highly recommend!

Review 11 (2020-07-23 - Rating: 5)
We were delighted to see that our previous technician, Mario Escobar , is now working for Excel. Thorough, professional and friendly . Previous experience with Mario tells me that Excel hires great people . Glad to have Excel on the job to keep our older geothermal system running at its best.

Review 12 (2020-07-25 - Rating: 5)
My Climate Master HVAC system stopped working in the middle of July. The company that installed it 7 years ago had gone out of business and I wasnt sure who to call. I checked out the google reviews and decided to give Excel Geothermal a try. I called their number, had a tech (Jeffrey) at my door in about an hour and my system back up and running 30 minutes later. A well run company with great service. I highly recommend Excel Geothermal and know who to call next time around.

Review 13 (2020-06-21 - Rating: 5)
MarioWas on time, he was a professional and diagnosed our problem quickly and repaired the issue. In addition he pointed out a problem we were going to have in the future and we wanted him to go ahead an fix that problem before it went out. He is absolutely the man you should request to solve your HVAC issues. He gets five stars!

Review 14 (2019-04-05 - Rating: 5)
I had another company come out and do almost nothing. They tried to convenience me that my compressor was bad. These guys came out saw quickly it was just electrical wiring, a much less expensive issue and nothing to do with my compressor. Highly recommend Excel to anyone.

Review 15 (2018-09-18 - Rating: 5)
I love this company so much. I’ve had trouble with my AC for years and they were the only ones to figure out my problem and get it fixed for good. They just came out again today for a service call and again, it was a great experience. They know their stuff and will get it fixed correctly the first time. You won’t be disappointed. Thrilled I found them!!

Review 16 (2019-04-07 - Rating: 5)
Isai was my HVAC technician and did a great job. He was on time, and was able to quickly service my HVAC unit. He also answered all my questions I had about the unit and provided recommendations to extend its life. Highly recommend.

Review 17 (2021-11-12 - Rating: 5)
ISAI ESPINOSA was our tech today. He was both professional and friendly. He came prepared for the work and represented Excel in the best possible way.

Review 18 (2023-06-03 - Rating: 5)
Wow! Amazing service and very fair with their pricing…my builder uses them and they did all of my HVAC and top notch premier service

Review 19 (2023-09-07 - Rating: 5)
Came out the same day I called for service. Was only a small short in wiring from thunderstorms the previous day. Great job and ice cold air again!

Review 20 (2020-06-05 - Rating: 5)
We are so thankful for Excel Geothermal for getting out A/C back up and running. Mario is always a joy to work with- he has a smile on his face and ready to work until the job is done and done right.

Review 21 (2020-03-14 - Rating: 5)
They were the third company weve had geothermal service from, and also the best. They caught mistakes the other two made, their service was prompt, one-time, professional, quick, thorough and priced as I would expect given the industry.

Review 22 (2020-06-02 - Rating: 5)
Excellent, professional service. Mario is outstanding and I was happy to meet Isai - another good guy! 5 stars!

Review 23 (2020-12-30 - Rating: 5)
Fantastic to work with! Darcelle and Jeff were focused, professional and great at communicating. I highly recommend working with this team!

Review 24 (2020-06-17 - Rating: 5)
Mario is awesome. Highly recommend him . Knowledgeable, professional, thorough, goes the extra mile. I would never use anyone else.

Review 25 (2019-02-08 - Rating: 5)
This company is exceptional because of the man who leads it.... most knowledgeable and compassionate beyond expectations gentleman I have met in a very long time! Very fair on prices.

Review 26 (2020-07-02 - Rating: 5)
Isiah was phenomenal, he detected the problem got the part overnighted and cane as soon as he could to fix it. Isiah is the man!

Review 27 (2020-06-02 - Rating: 5)
Darcelle was great. Very professional but also personable.

Review 28 (2023-12-28 - Rating: 5)
Good

Review 29 (2020-06-15 - Rating: 5)
Mario is amazing!!

Review 30 (2020-03-04 - Rating: 5)
Quality work.

Review 31 (2020-09-30 - Rating: 5)
Cool running

Review 32 (2025-01-20 - Rating: 5)
Very good service, very professional in their work, Mr. Roy and his team are very friendly and responsible. 👍🏼👍🏼👍🏼👍🏼👍🏼