Elite AC & Heat
Located in Houston, Texas
Address: 1036 Gladstone Dr, League City, TX 77573, United States
Phone: +1 281-481-9365
Rating: 3.3
Categories
- Air conditioning contractor
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-07-31 - Rating: 5)
The best in the business. Understand they have rules with home warranties so if you donβt maintain your unit (clean it and change filters) it can be denied. They helped me get my HVAC back on track two or three times now. Travis even came out on a Saturday for me. They got my replacement done in 3 days. They are honest, dependable, and kind. They have great techs.. and ask for Travis. They are the ones I trust with my HVAC needs. Thank you Elite AC & Heat and Travis !!!! -
Review 2 (2024-10-07 - Rating: 5)
10/3/24 - **Update after 3+ Years: Elite A/C and Travis are Fantastic and Trustworthy**Ive had Elite A/C sent out through my 2-10 Warranty five times since 2023 to service my aging units, which are being upgraded part by part. Each experience has been excellent. They consistently arrive within 24 hours (usually the next morning), have the necessary parts on hand, and complete the repairs the same day, except once. And when the same-day repair wasnt possible, Travis clearly explained the situation and gave me realistic expectations, which he met!I felt compelled to write this update because its rare to find such consistently great home service. Good people make a difference and Travis is empathetic, competent, honest, and never pushy. At this point, if my warranty company ever assigns a different A/C company, Id be willing to call Elite directly and pay their regular rates.---7/12/23 - Second experience with Elite A/C and it was just a great as in 2021. They came out the day after being assigned by our Home Warranty. Travis, the technician, was professional and thoroughly explained everything WITHOUT trying to sell us a new unit. He found a tiny freon leak, fixed it and replaced the missing freon at no extra charge. He also provided some good do-it-yourself suggestions for keeping the humidity down. Excellent service overall and highly recommended. -
Review 3 (2023-08-03 - Rating: 5)
I had an air conditioner that was not cooling. Itβs 103 degrees outside and I needed immediate attention.I was referred to Elite AC and contacted them this morning (Thursday 8/3/23). The receptionist was friendly and scheduled my appointment between 12:00 and 5:00pm. The technician called prior to arrival (3:15pm) and addressed the problem immediately. I was thankful he had parts with him. Travis was the technician and very professional and prompt.I would refer Elite based on my first experience. -
Review 4 (2021-05-14 - Rating: 5)
Extremely happy with our technician and service! Our AC went out overnight and Travis was at our house within an hour of making the 9am phone call the next morning. The lady that took my call was so sweet and helpful too and handled arranging the appointment. Travis found the issue and repaired it with all the supplies he had on hand and was just very knowledgeable, polite and professional. This was our first AC issue and I am so thankful to now have an HVAC expert to call anytime we have an issue. -
Review 5 (2019-04-10 - Rating: 5)
Elite A/C handles many home warranty claims, and in my case the issue didnt fall under the home warranty, but part was still covered under the manufacture warranty. Travis was a very capable and polite technician, he got me blowing cold in no time and returned the next day with warranty part to install.Great communication, great service, just be aware of what is covered under your home warranty, not everything is. -
Review 6 (2020-12-22 - Rating: 5)
SO-- I have used Elite AC and Heat for the last 10 years and they are a really great company. Tim and Travis are on my home team. When I needed to go on a business trip and something went wrong with my home AC-- they went over to fix it. When I need a small job done-- I just call Chris in the office and she sends someone over. Since they have been our AC folks for so long-- just today they came and put in a brand-spanking new system from outside units to the ductwork-- they did it all! Thank you crew for replacing my AC and bringing my 20 year up to code -- We value your service and our relationship over the years. Thanks so much -
Review 7 (2020-09-22 - Rating: 5)
When our warranty company assigned us to Elite AC & Heat, we were a little worried after looking up the reviews. However, when the technician (Travis) arrived, he was completely competent, professional, and friendly. He diagnosed our problem and had it fixed very quickly. He even explained a few things to us about our AC that we had questions on, as new and somewhat clueless homeowners. Thank you, Travis and Elite AC and Heat! -
Review 8 (2022-07-20 - Rating: 5)
Excellent service. After waiting 2 days (in the heat) for the first company to at least call to schedule a visit to look at our a/c unit, the warranty company provided us with Elite A/C. They were so quick to respond and come out to fix our issue. Chris was very friendly and helpful on the phone. The technician, Dairin, was excellent as well. Thank you helping us keep our cool. -
Review 9 (2019-04-12 - Rating: 5)
The problem with my Furnace was intermittent in nature. Unfortunately I was not able to demonstrate the problem when Travis arrived on his 1st trip to my house because everything worked fine that day, but we agreed for me to take video(s) the next time the issue happened. Within days I had taken a video and was able to get him back to my house without extra charge. Thanks Travis for the great advice and repairs. 5 x stars from your happy customer at Canyon Springs Dr. -
Review 10 (2020-11-11 - Rating: 5)
I had called Air innovations, llc at 6:18 am on a Tuesday and talked to an operator and gave her my AC issues and address and I have the 2-10 home warranty. So I am thinking at this time Air innovations will be here because they back my warrant and Elite DOES NOT. Travis did an awesome job explaining the inadequacies of my new 3 month old home, extra small HVAC unit, low insulation in the attic all the issues that come with a $247000.00 house imagine that for a moment... I was upset when I got the bill for $150.00 because the house is only 3 months old. So I decided to call the sales rep with Colina homes Steve Dyer and he told me I should of called Air innovations and they would of fixed it for free....... imagine that for a moment, so now I am trying to get a refund from my builder and air innovations for setting me up with Elite instead of Air innovations. How did I get with Elite when I called Air innovations this is a mystery as of now. Still writing dirty emails to get my refund. -
Review 11 (2020-07-18 - Rating: 5)
Hello There. I have dealt with Elite AC on 2 occasions through 2-10 Home Buyers Warranty Program. Houston is full of terrible companies, and I was afraid at first because some of the reviews Ive read but THIS COMPANY DOES NOT DISAPPOINT!! EXCELLENT SERVICE! The technician is so thorough and you can tell that he has a true love and passion for what he does. Very honest and direct and was able to solve my issues both times and also provide me with other information that I never knew about concerning ACs in general to warn me of other situations that may occur later or pros and cons of things. Would definitely recommend them and hire them again. -
Review 12 (2022-04-25 - Rating: 5)
My AC stopped cooling on 4/24/2022 at night. Put in service request about 4 am received call about 6:45 am. Travis came out found the problem within 5 minutes. Pulled the run capacitor and replaced it. Nice and cool now. I would highly recommend this company. -
Review 13 (2019-06-10 - Rating: 5)
Elite installed a new A/C unit through my Warranty company last month. I was very pleased with their service. They were all professional. Ive spoken with Mr. Tim, Mrs.Chris, Mr. Travis and Mr. Ever and they were all helpful and polite Im so far very happy and they deserve 5 stars from me. -
Review 14 (2022-06-23 - Rating: 5)
I called at 3pm on Thursday and they were out at 8am the next day, submitted the case to the home warranty company by 1, the home warranty company called me at 2pm, Elite called me on Monday morning to schedule for Tuesday at 7am! Amazing service! Elite really stepped up and did what they had to get me taken care of. -
Review 15 (2020-07-24 - Rating: 5)
Eric and his team were very professional, and friendly . They were careful to lay out rugs as to not dirty my floors and cleaned up afterwards. They replaced my condenser and AC coil working in the attic and outside. Thank you for the great service. -
Review 16 (2019-07-07 - Rating: 5)
This is one of the Best AC businesses Ive had the pleasure of using. Mrs. Chris, Mr. Tim and my service Tech Travis took really great care of me and my family on a hot Sunday morning before church. I am a very pleased customer. We need more companies like this.Thank you. -
Review 17 (2021-05-19 - Rating: 5)
Our Tech, Travis, came out and replaced the blower motor in the attic. Travis really knows A/C systems and he did an excellent job fixing our system. I would recommend Travis and Elite in the future hands down -
Review 18 (2020-01-27 - Rating: 5)
Travis the repair technician was a very polite hard working guy. He fixed everything on time, and explained to us properly what was wrong with our system. -
Review 19 (2024-04-03 - Rating: 5)
Honest and prompt. Have been using them for about 3 years. Definitely recommend. -
Review 20 (2021-05-31 - Rating: 5)
Reliable and honest. Theyve done big and small jobs for clients in the past and have always come through -
Review 21 (2018-08-01 - Rating: 5)
Outstanding work performed!!! Showed up on time and got my AC up and running in no time. -
Review 22 (2021-05-03 - Rating: 5)
No gamesGreat service. Dont waste your time going anywhere else. -
Review 23 (2018-08-01 - Rating: 5)
Loved the service. Top notch bar none!